New Consultant Fumbles Her First Dress Appointment | Say Yes To The Dress

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  • Опубликовано: 16 апр 2024
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    Jessica, a new consultant at Kleinfeld, is helping bride Mirjana find her dream dress, but she experiences a few teething issues. #SayYesToTheDress
    🇬🇧 Catch full episodes of Say Yes to the Dress on discovery+: bit.ly/41DFZTB
    From Season 4 Episode 4
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Комментарии • 158

  • @alyssa_c1232
    @alyssa_c1232 13 дней назад +580

    Honestly I think the consultant did amazing. Having a bride who’s taking the dress that day is always hard, even Randy and others struggle when a bride comes in asking for a dress then and there. She definitely understood the brides vision and I’m sure if they had more time they’d have found the perfect dress! They threw her into the deep end ❤️

    • @denisemanley5318
      @denisemanley5318 13 дней назад +23

      I don’t understand why skying is more important then getting your wedding dress. Expecting to walk in and find your dream dress is ridiculous!

    • @mariesmith1616
      @mariesmith1616 13 дней назад +18

      Absolutely right. Jessica did great understanding the brides vision. Maybe Randy was a little rocky then too. The first dress was beautiful on her and he just said it was a good start.

    • @janparish8055
      @janparish8055 13 дней назад +6

      I would have found Randy’s constant interruptions really annoying. He shouldn’t interfere unless she asked for his help. I believe she could have sold that first dress if they’d left her alone!

    • @TrinhNguyen-sh4fj
      @TrinhNguyen-sh4fj 13 дней назад +1

      @@denisemanley5318The wedding dress is not THAT important. This show makes it seem like it is though. My sister in law rented hers for a few hundred and now 23 years later, she no longer remembers it.

    • @janrossetti3571
      @janrossetti3571 13 дней назад +3

      Poor girl! The bride was such a difficult appointment! I think she did amazingly with this appointment. The first dress and second dress were perfect for the bride. Very daunty

  • @olinda013
    @olinda013 13 дней назад +457

    Poor Jessica. Her first bride and on TV?!?! Jesus.. I would start crying from the pressure

    • @TrinhNguyen-sh4fj
      @TrinhNguyen-sh4fj 13 дней назад +4

      I would not as there are things that are way more difficult than this.

    • @xxxx-qo9dh
      @xxxx-qo9dh 13 дней назад

      Yeah well that would get you sacked real fast.

    • @starsrgood
      @starsrgood 12 дней назад

      I am a nurse. We get at the most 30 hrs of orientation to a new workplace, and if we cry when overwhelmed, we are seen as weak. Also, people video is all the time and we are not allowed to say no to being filmed.

    • @olinda013
      @olinda013 12 дней назад

      @@xxxx-qo9dh thank god I work in accounting

    • @sarahdee374
      @sarahdee374 8 дней назад

      I was having an an anxiety attack just projecting Jessica's experience. I'm grateful when I was learning all my blunders were not shown on RUclips!!

  • @miss_whipps
    @miss_whipps 13 дней назад +291

    It's crazy to watch this clip of her first solo appointment! Jessica turns out to be one of the best consultants there; she picks awesome gowns that respect the budgets and fit the visions of the brides.
    Being new to any job is hard... Especially if you're being filmed!

    • @libertyjustice4847
      @libertyjustice4847 13 дней назад +6

      She was absolutely awesome! She was so helpful and knowledgeable and the dresses she picked were perfect for the bride! I thought they fit exactly what the bride said she wanted. And I think she would have looked beautiful in either of the first two

  • @RevLeigh55
    @RevLeigh55 13 дней назад +499

    They need to cut Jessica some slack.

    • @allisontaylor1818
      @allisontaylor1818 13 дней назад +19

      I feel the same, being a newby is not easy

    • @emman6941
      @emman6941 13 дней назад +7

      Yeah, they aren't very supportive, a bit mean

  • @martyliming6171
    @martyliming6171 13 дней назад +156

    I would think someone needing a dress that quick should’ve had a longtime kleinfields consultant. Just because of knowing the stock better. This young lady did great!

    • @xxxx-qo9dh
      @xxxx-qo9dh 13 дней назад +4

      Totally agree, this looked much like a set up.

  • @danielleandrews2658
    @danielleandrews2658 13 дней назад +171

    As an experienced nurse, this gave me chills. They do the same thing to new nurses and we're definitely not selling dresses. Great job, Jessica, it will get better, and after all it's a dress.

    • @margaretmathis4775
      @margaretmathis4775 13 дней назад +3

      In nursing school we were taught that “nurses eat their young.”

    • @TrinhNguyen-sh4fj
      @TrinhNguyen-sh4fj 13 дней назад +1

      Exactly it is just a dress so is not that important like someone’s life and health. Shocked that this gave you chills as a nurse. This is way way easier than being a nurse.

    • @janw2405
      @janw2405 13 дней назад +1

      Oh, wow…they’re still doing it ?! Geeze….

  • @s.susanmarandi9080
    @s.susanmarandi9080 13 дней назад +33

    Who gives a first-time consultant the job of finding a wedding dress for someone with only 3 weeks to the wedding and limited budget, AND traveling from Serbia?! I'd say those in charge were the ones who fumbled.

  • @elizabethmurphy5256
    @elizabethmurphy5256 13 дней назад +70

    Omg! Three weeks until the wedding, sample dress that fits, can only spend 2,500… Crazy conditions!!! First time consultant? Poor girl.

    • @j1947m
      @j1947m 13 дней назад +6

      AND she had so little time allowed for the appointment! Everything was set to work against her, hmmmm...

  • @gailmueller174
    @gailmueller174 13 дней назад +161

    Poor Jessica! I cannot handle having people hover over me. It gave me anxiety just watching her. I can't imagine having Randy, the Manager, and a camera crew watching me.

    • @TrinhNguyen-sh4fj
      @TrinhNguyen-sh4fj 13 дней назад +2

      She made the choice to be on this show too.

    • @xxxx-qo9dh
      @xxxx-qo9dh 13 дней назад

      It pays well to be on the show

    • @edgygyal
      @edgygyal 13 дней назад +2

      ​ @TrinhNguyen-sh4fj Did she steal ur job or what?? I see u being salty in every comment lol

    • @TrinhNguyen-sh4fj
      @TrinhNguyen-sh4fj 11 дней назад +1

      @@edgygyalHow am I salty? Everyone is making it seem like you need to be Einstein to do this job. You must have had a pampered life if you think this is the most difficult job or thing to do. I am a teacher which is challenging too but I overcome those challenges. I have parents and students in my face all the time which is way more difficult than this and I never complained like how you all are for this lady. I guess you have all been too pampered and have had too privileged of a life that even one scratch on your arm would be a big problem.

    • @edgygyal
      @edgygyal 11 дней назад

      @@TrinhNguyen-sh4fj YOU ARE SALTY because you think if life treated you unkindly and you normalized it for yourself, it should be same for others too. A job can be simple and still challenging, the two things are mutually exclusive. Good for you that you overcame things on your own but in a world where people dont have same IQ, critical abilities, physical and mental stamina, emotional strength, you can't expect them to handle things with same attitude. Be compassionate and then may be universe will return the favor.

  • @moniquegamboa9558
    @moniquegamboa9558 13 дней назад +61

    She did great. She pulled perfect dresses that matched the brides vision 🤷🏽‍♀️

  • @renamendel2662
    @renamendel2662 13 дней назад +49

    OMG...they did not set up Jessica for success with that first appointment! I think she did well, all things considered.

    • @sirihammondactor
      @sirihammondactor 12 дней назад +4

      They gave her something challenging for tv drama lol

  • @maryemmajohnson4718
    @maryemmajohnson4718 13 дней назад +45

    I once lost my backpack (with my laptop) in a bus in New York and got it back after hours of kind people pointing me in the right direction ❤

  • @YouHaque
    @YouHaque 13 дней назад +101

    Aww, Jessica is trying her best. It's all a learning experience ❤

  • @JojoR1963
    @JojoR1963 13 дней назад +33

    She looked very beautiful in her first dress.

  • @cynthiaann4465
    @cynthiaann4465 13 дней назад +26

    There were some unavoidable problems Jessica had to deal with. I think she was doing great.

  • @julieplester1624
    @julieplester1624 13 дней назад +109

    I wanted to cry for this poor new girl 😢

    • @9094nancyj
      @9094nancyj 13 дней назад +7

      Yes - who hasn't been there?

    • @TrinhNguyen-sh4fj
      @TrinhNguyen-sh4fj 13 дней назад

      It is not that bad as there are things much worse than this.

    • @casie6609
      @casie6609 13 дней назад +3

      ​@@TrinhNguyen-sh4fj comparing it to something worse doesn't make the point any less valid

    • @TrinhNguyen-sh4fj
      @TrinhNguyen-sh4fj 12 дней назад

      @@casie6609Why?

  • @JohannaVeerenhuis
    @JohannaVeerenhuis 13 дней назад +30

    She did great, imo. Got the styles right for the brides taste and figure. 👌

    • @xxxx-qo9dh
      @xxxx-qo9dh 13 дней назад +1

      There wasn’t much ‘figure’ to work with…

  • @atey4kids
    @atey4kids 13 дней назад +47

    Wow poor Jessica they were way way TOO HARD on her 😢. Now I look at these bosses at kleinfeld differently…their mean!

    • @WellISaidIt
      @WellISaidIt 13 дней назад +8

      They're mean not their.

    • @aimeeb260
      @aimeeb260 13 дней назад +2

      They definitely were!

    • @thoughtsideas6929
      @thoughtsideas6929 12 дней назад +2

      They weren’t mean - they were nice and also did their job as supervisors. Everyone did their best w tough circumstances

  • @jimrebr
    @jimrebr 13 дней назад +21

    Jessica did incredibly well, I liked the dresses she pulled, except that architectural nightmare, but that’s not her fault and why was dress that wasn’t supposed to be with the clearance samples even in the wrong storeroom? Plus, the bride waited till a few weeks before her destination wedding. I’m a florist & live in a very tourist town, on an island surrounded by 1,000 more islands, so I have had numerous experiences with wedding couples showing up the day of their wedding, wanting me to arrange and make their flowers. People are so inconsiderate of working peoples time, unfortunately. Poor Jessica should never have gotten that situation as her first appointment, wrong…

  • @katwhy
    @katwhy 13 дней назад +55

    First dress was glorious 😻

  • @loriepark404
    @loriepark404 13 дней назад +30

    The first dress looked great on her!

  • @sladjanarakita6352
    @sladjanarakita6352 13 дней назад +35

    The bride and her mother are so patient and lovely, and the new consultant is not so bad do no overreact.

  • @user-fk6xf3bs1f
    @user-fk6xf3bs1f 13 дней назад +5

    It was her first time…I think she’s going to be great! She has a lovely way about her and is easy to talk with. She was spot on with those first two dresses.

  • @osmtirmi
    @osmtirmi 13 дней назад +36

    It’s so funny how real and over it they looked in that morning brief meeting 😂😂 I totally get having to be cheerful and positive in appointments and on TV but it’s nice knowing that even these super happy people wish they could sleep in for a couple more hours just like us 🤣🤣

  • @azeen6821
    @azeen6821 13 дней назад +5

    Talk about harsh. Jessica did great, its not her fault the bride only had 3 weeks and a limited budget. Her picks were what the bride described and she just didn't like it. But she did her job well, asked for backup when needed and listened to randy, management and the bride

  • @nunya978
    @nunya978 13 дней назад +19

    Would the appointment taken so long if there hadn't been all those interruptions? I mean WOW!
    The consultant had it under control and was doing a pretty good job with the situation regarding time and stock. It would've taken 3 dresses tops for this btb constraints and wants. She had it with the first 2 dresses.

  • @juliastrait9745
    @juliastrait9745 13 дней назад +3

    This is a very realistic way to show how all the consultants felt when they started (vets were beginners too at one point). They make mistakes and get overwhelmed, she did amazing and took criticism so well. 👏

  • @zzzzz-zz
    @zzzzz-zz 13 дней назад +5

    They threw her in the deep end. Very first appointment, urgent puchase/ off rack, complicated avant garde dress, back to back appointment, leading consultant/ designer repeatedly coming in and out, camera crew and everyone watching and televised to show her mistakes?!? Oof!

  • @williegrant3054
    @williegrant3054 13 дней назад +12

    They look like they WANTED HER TO FAIL🥹😞

  • @ashleymarks3726
    @ashleymarks3726 13 дней назад +10

    the bride didn't help coming in 3 weeks before her wedding. that added so much more stress on Jessica. she should have had her dress picked out and ready months ago!

  • @kathiehowell7234
    @kathiehowell7234 13 дней назад +4

    Jessica did great! Under pressure and kept her cool, presenting very good choices to the bride- come- lately!

  • @sirihammondactor
    @sirihammondactor 12 дней назад +4

    She did great, I can’t imagine the pressure of having your first day filmed haha

  • @clwbchbabycakes
    @clwbchbabycakes 13 дней назад +6

    This felt like the Pick On Jessica episode

  • @findyourpassion8722
    @findyourpassion8722 13 дней назад +5

    Jessica did a good job, the first dress was the winner!

  • @KristinaBenoit
    @KristinaBenoit 13 дней назад +7

    I feel like a lot of us can relate to Jessica's first day on the job.

  • @merelhoekstra7330
    @merelhoekstra7330 13 дней назад +15

    Jessica you’re okay! 👍🏻 Every new start is difficult. 😊

  • @woowoochuggachugga
    @woowoochuggachugga 13 дней назад +23

    I was stressed for Jessica.

  • @alanabowker1363
    @alanabowker1363 13 дней назад +3

    Jessica handled that like a rock star.

  • @karenacton3854
    @karenacton3854 13 дней назад +8

    So Dorothea had an issue with both of the choices so why is the newbie taking the flak?

  • @leannecanty8821
    @leannecanty8821 13 дней назад +4

    That was like hazing a rookie.

  • @bridgetmiley5782
    @bridgetmiley5782 13 дней назад +8

    i think they were pretty hard on Jessica. if she was my consultant i’d be fine with her. i understand the goal is to make a sale, but sometimes that just won’t happen and that’s okay

  • @karenstieglitz3443
    @karenstieglitz3443 13 дней назад +2

    Amazing how Jessica, despite running into some challenging situations, managed to remain professional, friendly and upbeat!! She was also so bright in knowing when she had to seek help!! She's going to be a star consultant!! More time should have been allowed for this appointment so the bride and the consultant did not have to be under that kind of time pressure. Why were the appointments booked so close together?

  • @vickieviera3504
    @vickieviera3504 13 дней назад +23

    I've liked watching these but I'm done. This is so sad. No support, no help.
    I excepted better.

    • @blizz2795
      @blizz2795 13 дней назад +5

      Randy and that boss lady were so rude to her!

  • @DLSydor
    @DLSydor 13 дней назад +11

    The 1st one was the right one ❤

  • @juanita_rocksteady2761
    @juanita_rocksteady2761 13 дней назад +13

    Cut her some slack! She's new!.

  • @TG-fq6vy
    @TG-fq6vy 13 дней назад +6

    I feel bad for the new consultant, Jessica. No one deserves for that many things to go wrong.

  • @user-ct2zx6cr5i
    @user-ct2zx6cr5i 13 дней назад +2

    The consultant actually did understand the bride's vision very well. It is hard when bride comes 5 to 12. My personal favorite on Mirjana was the 1st dress. :) Randy was respectful, the teammates kind of forgot that they have been new there once too.....and we have definitely seen the more unusual appointments in this series. Like when the brides comes and says - my budget is 3k and the consultants bring 4,7 k dresses :). Well it is a show after all. The dresses are definitelly very pretty, they should highlightingmore of other than Panina's collection in general. Girls love this kind of program.

  • @melrose421
    @melrose421 13 дней назад +3

    This video makes me so sad for Jessica, she is trying her best and they’re highlighting all her mistakes. Also when she has prior experience as a bridal consultant, she shouldn’t have to shadow for 10 weeks until she gets her first solo appt. I really respected Kleinfeld until I saw this.

  • @melaniekendall4903
    @melaniekendall4903 13 дней назад +2

    Why can't they let the consultant deal with everything without Randy putting his two pence in

  • @MsWarriordiva
    @MsWarriordiva 13 дней назад +6

    That poor girl. Everything that could go wrong, went wrong.

  • @kyannamay9490
    @kyannamay9490 7 дней назад

    I used to be a eveningwear consultant, and I see a lot of Jessica in me. She’s trying her best! I admire her work ethic

  • @gabygaby5701
    @gabygaby5701 13 дней назад +8

    The 1st dress looked great on her.?

  • @romypotash7114
    @romypotash7114 9 дней назад

    Jessica did great, abd rhe most impressing part is the complete lack of ego is a rare quality, she had zero problem saying " I need help" i agree this is "for a first time" but she did great for a first time

  • @cocosurgerow
    @cocosurgerow 13 дней назад +17

    Those were some unique dresses

    • @edgygyal
      @edgygyal 13 дней назад +1

      Right?? Considering it's an old episode whrn all the dresses in klienfield looked same either penina ballgowns or frilly fishtails, she found something different, fashion forward and in her price range

  • @zabindhanji
    @zabindhanji 13 дней назад +1

    I've been in Jessica's shoes before. You're new, you want to make a good impression on your manager, you want to please the client. All that pressure. Then when things start to go off the rails, your nerves get the better of you. It's tough being new. She did the best that she could all things considered.

  • @jennydrumm7223
    @jennydrumm7223 13 дней назад +2

    Poor Jessica! You'd think that, on her first day being on her own, they wouldn't book her clients so closely back-to-back. Give her a second to catch her breath. Geez!! I thought she pulled some really good dresses, although I have NO clue how that one was actually supposed to be arranged. The first one was awesome! In budget, fit her perfectly, looked beautiful on. The bride seemed to like it. Wish she'd have picked that one; it wouldn't been amazing if she chose the very first gown Jessica showed her on her very first day on her own.

  • @user-ym6bl9wx6f
    @user-ym6bl9wx6f 9 дней назад

    She did a FANTASTIC job for her first day !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • @MyGardenDiary1111
    @MyGardenDiary1111 13 дней назад +1

    Jessica did great!

  • @salinah.1220
    @salinah.1220 11 дней назад

    Your first day and on tv, of course something's gonna go wrong 😂 its the rule of universe 😂😂😂 she did great 👍

  • @mbyrd6713
    @mbyrd6713 13 дней назад +3

    They really set this up for the drama. There was no need to give Jessica a client that was in that much of a rush. She did a great job though ❤

  • @user-li9cr1ff7f
    @user-li9cr1ff7f 12 дней назад

    Wow, dress 1 was almost exactly like the picture she brought. Good job Jessica!

  • @nunya978
    @nunya978 13 дней назад +14

    Randy ruined this appointment with all his interruptions and unwelcome opinions

    • @karenstieglitz3443
      @karenstieglitz3443 13 дней назад

      No. As always, his opinions were spot on. Excellent guidance -- i.e., architectural dress was not right on her; sexy dress was way too tight. He knew immediately because he has an experienced eye. And since she was in a rush, his quick assessments were helpful.

  • @thoughtsideas6929
    @thoughtsideas6929 12 дней назад

    We’ve ALL been new on a job and had a Murphy’s Law sort of day. She did a great job of finding dresses that were in the realm of what the bride asked for. She esp did great considering most of us don’t have our first day filmed.

  • @piabravo9045
    @piabravo9045 13 дней назад +5

    Poor call from the management to fit this lovely new consultant with a bride with little time and a small budget

  • @jerrykeenan1848
    @jerrykeenan1848 6 дней назад

    Thanks

  • @jishajain7341
    @jishajain7341 6 дней назад +1

    Why all the consultants looked the same🤣

  • @tamt5846
    @tamt5846 13 дней назад

    We all had to start somewhere.💕

  • @sharonstevenson1770
    @sharonstevenson1770 13 дней назад +19

    The brides fault leaving looking for her dress last minute so dumb.

  • @Marielysmarie
    @Marielysmarie 13 дней назад +1

    Jessica did great for her first time maybe if she would of put the bride in the first dress and put a veil and jewels she probably would of took it ❤

  • @good2golden803
    @good2golden803 13 дней назад

    Fumble recovery more accurately

  • @stushShulamite
    @stushShulamite 13 дней назад +2

    They perhaps should have given a more experienced consultant this bride who has less that a month to purchase her dress...

  • @leahclo4857
    @leahclo4857 9 дней назад

    First one was great!🤷‍♀️

  • @birgitgschier8006
    @birgitgschier8006 13 дней назад +1

    Why did they give them so little time, that was unfair. The new consulting is really nice , I have seen worse

  • @carolynpagano659
    @carolynpagano659 13 дней назад +1

    she shouldnt be left alone. she needs to follow another consultant for a few weeks

  • @southshields21
    @southshields21 13 дней назад +1

    Everyone has to start somewhere

  • @marysaade4343
    @marysaade4343 11 дней назад

    Is Kleinfeld still open?

  • @sandyjohnson8927
    @sandyjohnson8927 13 дней назад +23

    Randy get lost.

    • @TracyH13
      @TracyH13 13 дней назад +4

      😂

    • @jimrebr
      @jimrebr 13 дней назад +3

      Usually like Randy, even if he is a bit of a Prima Donna, he was hovering & I hate that so much.

    • @flowerpower8125
      @flowerpower8125 12 дней назад +1

      Yes Randy get lost or bring a dress that you think would work

  • @nancyheffelfinger7420
    @nancyheffelfinger7420 13 дней назад

    She did a great job, feel bad with all the micro management.

  • @ItsJustAshe
    @ItsJustAshe 13 дней назад +5

    At 1:56 the bride kinda looks like Peyton List

  • @Lily_of_the_Forest
    @Lily_of_the_Forest 9 дней назад

    Liked the first dress best

  • @suzannesenser607
    @suzannesenser607 13 дней назад

    Poor Jessica. I know those kind of days. They are "have the Jamison's ready, honey" for the moment she gets home.

  • @babettelock2106
    @babettelock2106 7 дней назад

    Shame on them for rushing brides appointments, expecting consultants to make a sale.

  • @pennylane8318
    @pennylane8318 12 дней назад

    She should have picked the first dress, it was beautiful.

  • @BeckyMassReports
    @BeckyMassReports 10 дней назад

    Dorthory give Jessica slack, I hope everyone gives her some slack.

  • @KingdomSongbird
    @KingdomSongbird 12 дней назад +1

    This episode was too stressful to watch through.

  • @losmisteriosdeadalina4010
    @losmisteriosdeadalina4010 12 дней назад +2

    Randy was disgusting, I thought he was different, what a disappointment! Jessica you were great!

  • @moonbuni59
    @moonbuni59 13 дней назад +1

    Too many interruptions and opinions

  • @elizabethrivera5363
    @elizabethrivera5363 12 дней назад

    😂 skiing is a bigger priority than getting married!? No wonder she couldn't find something nice. 🙄

  • @user-vq5ei9ii2g
    @user-vq5ei9ii2g 13 дней назад +1

    ❤❤❤💐💐⭐️⭐️⭐️

  • @nocomment4642
    @nocomment4642 13 дней назад

    she did fine bless her and having Randy popping up like a jumping Jack has got to make you nervous.Anyway, I feel these shows are so staged these days half of that video was probably planned.

  • @desertrose88
    @desertrose88 12 дней назад

    Jessica's boss - Dorothy needs to chill. She created such a negative environment for everyone.

  • @quiltfreak64
    @quiltfreak64 12 дней назад

    I feel bad for her. She’s new n has a lot to learn. Cut her some slack

  • @edgygyal
    @edgygyal 13 дней назад

    I feel sorry for new consult She tried her best I am glad randy amd dorothy were not tpo hard on her but i didn't like the old consultant who was laughing at her losing her cellphone like-

  • @BeckyMassReports
    @BeckyMassReports 10 дней назад

    Leave Jessica alone, she's new please give her some slack people!.

  • @jessiekalff
    @jessiekalff 13 дней назад

    This is a high pressure high end sales environment…definitely not for the feint hearted…

  • @vilyar122
    @vilyar122 13 дней назад +1

    I don't like this narrative the show made regarding Jessica. They focused so much on the mistakes and had no commentary on the things she got right. The entire video has a negative vibe.

  • @mawuu
    @mawuu 13 дней назад

    Charlize theron just wore the difficult dress 😱

  • @xxxx-qo9dh
    @xxxx-qo9dh 13 дней назад +1

    Poor Jessica, her first bride here and she gets a skinny girl with little shape to fill a dress and also in a time crunch. Come on Randy, I love you to death but you should have given her a ‘normal’ bride’ as a first client, not this one.

  • @good2golden803
    @good2golden803 13 дней назад

    The store let Jessica down. The story made it dramatic. The world turned

  • @deniseandrews113
    @deniseandrews113 13 дней назад +1

    A lot of negative comments about how management is treating Jessica. Don't forget this is reality TV and there must be drama!