I have found that RUclips in general provides a plethora of training regardless of the machine. In terms of actual training on a specific machine...it takes hands-on practice to encounter "glitches" or "issues" in order to learn your machine. I own a Melco and learn as much from Ricoma's videos as I do Melco, Redline, SWF, and other manufacturers videos. I find each manufacturer has something greater over the others but most can collectively round out a diverse learning program for you. There are practices that are universal. I mean if I run my machine and never have an issue, my depth of knowledge in my machine will be minimal. The value of support from the manufacturer cannot be underestimated as this interaction is where the learning happens but hooping a cap on a car driver is going to be largely universal since the OEM cap driver is going to be relatively the same across brands. For instance, I followed the scheduled maintenance protocol for my machine exactly as instructed. When I found that my x-axis tension cable was under spec, I corrected it and began having problems with timing, thread breaks, etc. When I contacted support, I found that each machine has itrs own personality and sometimes "spec" can be nuanced. They helped correct my issue and I have been running great since! Because of that interaction with Support, I learned a point of behavior about my machine....and I also learned some added benefits like the best needle to use and thread brand that Support found works best with my machine model. It is important to go with a brand that provides ample documentation for the machine AND the design software. My experience has been that learning the actual machine comes quite quickly...it is the interface and software that has the largest learning curve since that is the point where the user is confronted with a multitude of changing scenarios and one interface to accomplish the task at hand.
Hi Jack, we are so sorry to hear this. Your manual is located in your customer portal and you can schedule your training at any time. Please send us an email so we can further help > service@ricoma.com
What if you’ve purchased this machine months ago and haven’t used it how can we sign up to be retrained is there a full virtual training or video at no cost???
Does Ricoma have any one on one training? I just learn better with a human , right here by my side. I am willing to pay good money! I live in southeast PA.
I have found that RUclips in general provides a plethora of training regardless of the machine. In terms of actual training on a specific machine...it takes hands-on practice to encounter "glitches" or "issues" in order to learn your machine. I own a Melco and learn as much from Ricoma's videos as I do Melco, Redline, SWF, and other manufacturers videos. I find each manufacturer has something greater over the others but most can collectively round out a diverse learning program for you. There are practices that are universal. I mean if I run my machine and never have an issue, my depth of knowledge in my machine will be minimal. The value of support from the manufacturer cannot be underestimated as this interaction is where the learning happens but hooping a cap on a car driver is going to be largely universal since the OEM cap driver is going to be relatively the same across brands.
For instance, I followed the scheduled maintenance protocol for my machine exactly as instructed. When I found that my x-axis tension cable was under spec, I corrected it and began having problems with timing, thread breaks, etc. When I contacted support, I found that each machine has itrs own personality and sometimes "spec" can be nuanced. They helped correct my issue and I have been running great since! Because of that interaction with Support, I learned a point of behavior about my machine....and I also learned some added benefits like the best needle to use and thread brand that Support found works best with my machine model.
It is important to go with a brand that provides ample documentation for the machine AND the design software. My experience has been that learning the actual machine comes quite quickly...it is the interface and software that has the largest learning curve since that is the point where the user is confronted with a multitude of changing scenarios and one interface to accomplish the task at hand.
Well said! Thanks for sharing!
i have never bought a machine that dedn,t have an operating manual, learning from a video is a JOKE. BIG MISTAKE!
Hi Jack, we are so sorry to hear this. Your manual is located in your customer portal and you can schedule your training at any time. Please send us an email so we can further help > service@ricoma.com
What if you’ve purchased this machine months ago and haven’t used it how can we sign up to be retrained is there a full virtual training or video at no cost???
Yes, simply send an email to support or call to get that scheduled.
Henry Ma Thank you!!!
contact support to schedule your training here -> ricoma.com/US/tech-support
I bought the machine months ago but the bobbin stopped catching after the 1st use and I can’t fix it
Hi! Please submit a request with our team >ricoma.com/US/support
Hopefully I get the job, I have an interview in like 5 hours, I’ll update if I get hired. This looks so cool
Good luck!
Good luck
No update?
can you do a tutorial on how to embroid a ski mask?
Great idea, thanks for the request!
Does Ricoma have any one on one training? I just learn better with a human , right here by my side. I am willing to pay good money! I live in southeast PA.
Yes they do! You just have to contact their support team and set it up.
contact our support team to set up your training here -> ricoma.com/US/tech-support
did you find someone
Where do I contact support if I want to sign up for live training? The link you offered below is broken.
Hello! You can reach out through here-->ricoma.com/US/contact-us
I'm a Nigerian and I need to know where I can come for training before starting the business
Hi there, please submit a request with the team so they can further help ---> ricoma.com/US/contact-us
thank you for the encouragement. and for the training.
You are so welcome