The Secret to Customer Success, The Manufacturers Alliance + Strategex Present a Webinar

Learn about current customer trends in manufacturing and the top drivers of excellent customer experience during our webinar with The Manufacturers Alliance.
Strategex and the Manufacturers Alliance present a webinar, "The Secret to Customer Success for Manufacturers. B2B Manufacturers will learn design a profitable customer experience.
While it is more challenging than in the past, customer success and profitable growth are achievable amid current conditions. Manufacturers must learn to deliver an exceptional customer experience despite supply chain disruption, tariffs, and labor shortages.
Each year, Strategex interviews thousands of manufacturing customers, and customers tell them everything: What they think, what they feel, and their impulses. In this webinar, Strategex reveals manufacturing customers’ needs, pain points, and the emotional drivers of their behaviors. Plus, they provide strategies to enhance customer experience, gain loyalty and wallet share, and prevent churn.
In this one-hour webinar, Strategex's Experts, Sharon Kottke and David Bemoras share key takeaways including:
+Current customer trends in manufacturing
+Top drivers of an exceptional customer experience
+Customer strategies to protect and improve profitability
+Digital engagement strategies
+Basics of 8020 Profit and Growth
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About Strategex:
Strategex uses 80/20 and customer research to drive profitable growth for B2B companies. Founded in early 1993, Strategex has focused on the growth of our business-to-business clients in both domestic and international markets.
Strategex is a team of veteran business leaders, analysts, and researchers united in the mission to use data & experience to improve our clients’ business.
We’re not your traditional consultancy - we roll up our sleeves and work with our clients’ teams to fix problems. Our work does not culminate in a report; we’re relentless in our pursuit of measurable results.
Whether our clients are seeking increased revenue, improved margins, higher customer ratings, or increased profitability, Strategex helps clients achieve aggressive, profitable, & sustainable growth.
Website: strategex.com/
Location: Chicago, Illinois
Phone: [phone]
Industry: Management Consulting