Fixing a Viewer's BROKEN Gaming PC? - Fix or Flop S2:E7
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- Опубликовано: 24 мар 2022
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BSODs (blue screens of death) are no fun! And this one BSODs immediately after booting up! What could be wrong? By the way, if you live in the Orlando, FL area and have an issue with your rig, apply to have it (possibly) fixed for free today! gregsalazar.com/fix-or-flop
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#FixOrFlop 
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Hey, everyone! A few folks pointed out that the BSOD related to the D: drive. This is a great point. We confirmed in WMCT that only a simple volume existed in the HDD, suggesting that no OS was installed there. And yet, the UEFI seemed to consistently bypass WBM in favor of the HDD, tripping the BSOD. It was a super wonky series of events. However, after failing to get literally anywhere in the recovery environment without being looped back into the UEFI, I decided that the best course of action was to reinstall Windows. Thankfully, we were able to get the system back up and running - and so far the WD NVMe appears to be working fine as of (3/25). Thanks for watching this one!
sick!
As a fellow DIYer I love watching you fix stuff. Very inspiring.
did you look in the log it dumped on the d drive
Yeah the log file dumped to the D drive which was weird to me. I would've deleted at least the MBR partition on the hard drive so the BIOS wouldn't think there was an OS on there. Since the free space on the HDD was 930gb, I doubt there was any data on it so I would've just deleted and recreated the partitions on the HDD.
I've had this problem happen to me before, a fix that has worked in the past for me is booting into another OS like an Ubuntu trial USB and I've seen some computers fixed just by accessing the main OS drive inside of another OS
I feel like based on the stuff he throws in for upgrades on these systems he probably gives away more than almost any other RUclipsr. which is super kind and cool to see.
This ^^^ is a scam!! dont bother!
@@Refused27 what is a scam?
@@kai_444 there was a spam comment that was reported and removed
Well you haven't seen bitwit videos he trashes free items from vendors then calls on them to get more free stuff to give to his friends. It got to a point I couldn't sub anymore.
Greg may get free items from time to time but main difference is he doesn't throw it in your face.
Like Kyle look at all these free GPUs I got during hieght of the GPU 💩 only to Brick them and get them to give more.
2:42 You're too nice. In more than 20 years troubleshooting and fixing computers and electronics, I found them to just try to take advantage of consumers whenever they can. I haven't heard an instance, were I can think they were right...ever!.
For future info. The recovery "drive" is actually another partition on the os drive. It doesn't access it through windows. For issues like this, you generally boot into a USB install of windows and rebuild the bcd or boot partition. This error is common because the boot partition gets corrupt, which was evident when you couldn't access recovery mode
This. If you’ve ever reimaged a device or looked at the partitions, you would know how recovery works. Hopefully he can learn this and stop going in blind with his repairs.
he also could have done a windows repair from the usb boot drive too instead of a new installation.
@@Jiromimi
That hard drive actually looks like some good ole fashioned half assing to me. Like they noticed the case was bent at the factory, didn't bother to put in the minimal effort to bend it back, and just sent it. Even so, drives are actually pretty robust these days. As long as the drive is off, and the heads are parked, any decent drive should be able to handle about 300 G's of force, and I would imagine the kind of force need to bend that case would have done damage else where. Had it been on at the time... different story. They can only handle about 50 G's when running.
But Best Buy doesn't surprise me. We used to call those "bench fees". Money you paid for someone to just look at the machine. But you can't really get away with charging those anymore... and I've never seen someone try to charge $150. But I guess they've built a sufficient branding to get away with it. Absurd either way, especially considering they sold the system to her less than a year prior. I wouldn't have charged someone anything to fix that as it I would consider to still be under warranty.
i was going to say the same thing about those drives. they are blast proof as long as they are off. so shipping them will not harm them even if they are kicked all the way to their destination by ups.
Many years ago I tried using a keyboard that didn't work with my computer (it might have had a serial connector instead of PS2). I blew something and the computer didn't work anymore. I found a shop that looked at it, saw the problem pretty quickly and apologized that while they could fix it in a few minutes they'd have to charge me $100 for an hour of labor. They were polite, upfront and honest, and I gladly paid.
Turned out to be a blown diode. I decided I'd never pay anyone to fix a computer for me again. That was about 30 years ago and while I've broken (and built) a fair number of computers since then I've never paid anyone a dime to fix one.
But... my late brother got a virus on his computer. Instead of coming to me he took it to Best Buy and paid them something like $500 he didn't have to "fix" his computer and for some sort of virus protection package. If he'd come to me I could have (and would have) fixed it for free.
well don't be too sure about that one.. yes drives are kinda robust but can happen. had knocked a whole stack of drives off a shelf so 2 meter drop and all where fine. dropped a toshiba 1 tb from less than a meter and it f'ed it up. never worked again and lost everything on it
@Chloe Price Agreed. I once accidentally shoved an external drive on its side, and I just fell flat on the table. Guess what, it was toast, completely dead.
Prebuilt computers are usually built in a hurry,i had a look at one because it was overheating and it was turning off.The guy who built it plugged the CPU fan in the connector for the case fan,and the system was not able to give the fan the actual speed it needed.Another time i had another build to look at,"fixed" by a professional service because it couldn't keep time and date if it was unplugged and they replaced the CR 2023 battery with a CR2025 they just shoved it in there with force. They really don't care how they build and fix these things,as long as it just turns on they are ok with it
Hey Greg. Previous Geek Squad employee here. I can tell you the $150 was a one time service fee. Diagnostic alone is $100. The plan they were selling was total tech support for $200 which covers all your computers for a year and comes with webroot(or trend micro) security. That includes all software repairs and hardware repair labor (sans replacement components). That one time is $150 to push towards to the yearly plan to get people to come back and buy other stuff more often.
They should have, however, offered to send it out under the manufacturer warranty. While yea it's likely a windows issue and potentially the SSD it is still covered by the MFG with a receipt that they can pull up via email or phone number. Long story short, our store had mostly PC techs. We all built and repaired computers for years prior and would do more than any other GS in the area. We would have people drive hours past 2 other best buys just to get to us because we were actual techs. A lot of the software stuff is automated which is partially why a large portion of GS agents are fairly inept which leads to a lot of the horror stories people give.
Definitely in the minority of Geek Squads
@@NickzAndMikz in terms of actual skill and knowledge? easily. They don't even train the regular best buy employees to specialize in anything anymore. the GS agents are basically just a cashier now. last i heard they get paid the same too. big yikes
@@dookiemane In terms of knowledge, I guess. I watched enough Louis Rossmann to know Geek squad and UBreak are not places I'd want to bring a device.
@@NickzAndMikz yea I would never recommend people take their shit to any store but the one I was at and that store has long since been closed. Most of those big brand computer repair stores are sheisty. And Rossman is the man
Yeah i had sent in my faulty computer that was restarting when ever the system was under too much stress and they gave it back to me exactly the same with extra bloatware. Found out it was simply the power supply and it was really easy to fix after.
There's a chance it could have been a corrupted boot record, and in that case it's worth a shot to attempt recovery before wiping:
Boot into Windows recovery media and press 'shift + F10', or alternatively navigate to 'repair your computer > troubleshoot > command prompt' and run this command:
> bootrec /fixboot && bootrec /fixmbr && bootrec /rebuildbcd
This will rebuild the boot record and also create a new boot configuration
If this fails with access denied, running this and then the previous command should fix it:
> bootsect/nt60 sys
Wanted to suggest something similar - try write a new boot loader to the drive.
I'm 100% sure it was a corrupted bootloader.
An ill timed restart during or after an update bricked the install maybe.
Yeah bootrec would have solved it
Doing either of these things immediately kicked the system back into the UEFI. Anything I did in RE created a loop.
@@GregSalazar Since you had issues on the primary drive - you can get to the command prompt in the install environment, just go to diskpart in cmd prompt so you can select the drive (I'm sure you know most of this already - just thought I would toss it in there). But what you did is what I would've done just for peace of mind and right now SSD's are available for killer deals.
@@GregSalazar Also for your viewers sake - removing any aditional drives beside the boot drive is a "must do" in my book. It cuts down on confusion (which drive/ partition is which) and prevents accidental loss of data. A pro can sort that out without problems, but you re trying to teach here - and customer data comes always first.
This is a cool series! Great to help the community!
I'm happy to help also whenever i can :) I watcg Greg to not only learn a thing or 2 but to folow his ways in Vancouver :) ty Greg :) always
This ^^ is a scam! dont bother!
That was a pretty easy fix. Love the randomness of this series.
I appreciate these more than you know. I used to fear my Desktop. Thanks to you, I have successfully upgraded my cooling, my ram and an M.2 SSD upgrade! You are the goods Greg! ✌😁
Bro's having nightmares about his pc
Hi Greg! I found your channel very recently. Love watching your Fix or Flop and the Deep Cleaning series. Looking forward to more!
I appreciate it!
I love that you do this! It’s a truly unique series that I’ve never seen before on RUclips and it’s such a pleasure to watch. Not only is it educational for everyone but I bet it’s amazing to help people like this customer! I’m sure they’ll be forever grateful that you helped them!
I deal with dodgy computers at work all the time and love this series, it's helping my steadily improving geek skills! Half the people at work think I'm one of the IT people.
Lets goooo! More Fix or Flop!!!! keep it up Greg, you've been smashing it!
Me again, love the work. Perfect timing too, the video finishes and LTT’S WAN show starts
Greg, I think out of all of the series' taht you do, this one if definitely my favorite. There's almost always something new going on with these builds. Absolutely has helped my own troubleshooting methds. Thanks for the videos!
Fix or flop is my favorite. Thanks for keeping these coming!
Thanks for the continued viewership! It allows me to keep this up!
I've been having the same exact issue with a 2700 X and an MSI gaming plus X470. The issue for me was a bad windows installation due to Microsoft windows update screwing the install. Reinstalled windows and so far so good
Yeah I got this issue also after doing some updates. When I searched for a fix I saw a lot of other people had it too
I had it, after many reinstalls, relaced the SSD reinstalled and havent had it in a few months
I had back in the Windows Vista years an update go through and it auto restarted when I was in the bathroom, I had been changing the music on my IPOD Nano and it tried to boot from the IPOD and corrupted my hard drive. I just love windows.
Excellent content as always Greg, you make varied content and that's what keeps me coming back, and I'm sure it's the same for others too.
I'm glad this series has been a success, and I'm happy for you, you come across as very genuine on camera.
Another great success from the master repairer and cleaner, a true PC lifesaver. I love how much detail you give so people can understand their own issues and maybe they can resolve them without spending loads of money. Nice job
That was a very interesting episode Greg, great work once again! I actually really like the look of that case, but I do wonder what those front fans are actually doing lol
From my experience Windows would put random system partitions on non related drives like an HDD when installing it for the first time and it can eventually cause issues like this. Make sure you disconnect all additional drives when first installing windows to prevent stuff like this.
was just about to say this. first time i ran across it was when i tried to upgrade my cousin's computer. i upgraded his case for him and swapped out his mechanical drive for a lager capacity one. went to boot it up and had this same issue.. after a hour of pulling my hair out i put the old mechanical drive back in and bam! booted right into windows even tho the windows install was on his ssd. some file that it needed was on that stupid hdd. i will NEVER install windows with multiple drives hooked up ever again lol.
@@chadbaldwin1459 what do you mean of drives?
Another great informative video Greg.
It's amazing how robust hdd's are. I've had hdd's sitting loose in the bottom of a case many times, and not always laying flat, for years over the years without any problems. I usually do mount them, but sometimes when you have multiple hdd's, the case doesn't have enough mounting racks for them. I've only ever had 1 hdd fail since the good old 286 days, and that hdd was mounted.
Keep the videos coming Greg. Looking forward to the next one.
Fantastic stuff as always, Greg. Thanks for sharing this wonderful content with us all. I love the Car Trek t-shirt too.
Love this series Greg. Ran into this same exact problem this summer on my rig and was totally lost. Ended up getting told the drive died and had it replaced, costing over 200 bucks for a 500 gig sata ssd and installation. Cleaned off the “dead” drive and it works totally fine with a fresh windows install and is now in another rig. This one should be helpful lol
Hahah sounds almost exactly like this case here!
I really love these episodes. Keep it up Greg.
Thanks for watching!
Hey Greg! Just wanted to let you know that your Fix or Flop series has come to the rescue for me when it came to troubleshooting!
I was recently setting up a new platform for my current PC and was having trouble running dual channel for my dimms. Went through all the processes you showcase in this series and found out that my AIO cooler was mounted a little too tight and some of the pins in my CPU weren't making proper contact. Rectified the issue and got her up and running.
Thanks to you, prior to watching this series, I would have never had the confidence or the knowhow to fix this problem on my own - but of course, now I do. Thank you so much Greg for your hardwork and awesome content. I really appreciate it as much as many of your other viewers!
Loving the fix or flop series man, keep it up! (People like you have motivated me to build a custom pc in which was finished sometime earlier this month)
Hi Greg! I think i would have approche this issue differently. First i would have disconnect the extra HDD. Then i would have bring a different SSD that has windows on it and try to boot from it. If all goes well i would have boot on that new SSD and look at the NvME through this Windows. That would have allow me to see if i can access files on the NvME suggesting me that the NvME is not brick but the Windows on it is brick. This is a bit jank but at this point you have nothing to loose; you could have attempt to copy the system32 (and other files needed for windows to boot) from the ssd and overwrite the current system32 on the nvme. I actually did that once on the same scenario and it worked. However because it was a ssd to nvme transfert the now working window was acting weird for obvious reason.
WD has some software for their drives called WD Dashboard. It can run its own diagnostics on their drives, SATA HDD's, SSD's, &/or NVME's. The software can also update the Firmware.
HDD's can also take some punishment during transportation because the heads are parked off of the platters.
Yes Greg, I am also happy that viewer's in the Orlando Florida area keep running into these PC problems. I love these videos and they couldn't be here without those kind Floridians
love this series, even this vet of 20+ years learns some things, from time, to time! Keep up the great work!!
Perhaps my experience might be able to shed some light on the matter:
I've had a fair bit of grief with Windows 10 grenading itself on our new (well, 8th gen) machines, like at least 6 out of 20-ish. Sometimes recreating the BCD did the trick, but usually neither a reinstall nor even OEM recovery would work. (Note that I did not nuke the Windows partition.) You can probably guess how frustrating that was.
Eventually I found out that the Windows partition was encrypted with BitLocker courtesy of a built-in TPM, apparently this ran automatically during or shortly after installation. Using "manage-bde -off c:" to decrypt at least allowed me to reinstall Windows (the existing install generally was too far gone even if I tried an offline sfc). Later I also noticed that a drive that chkdsk said was fine at first would show up errors after decryption, often pertaining to specific Windows updates.
You bet I made sure the partition would not be encrypted again. There's still trusty ATA security to keep _3v1L h4xx0rs_ away, should a machine ever get lost. "Good enough for Australia", as EEVBlog Dave says. So far, there have not been any comebacks. *knock on wood*
There was one installation that I was able to salvage via decryption, chkdsk and sfc within Windows before anything worse could happen.
My theories as to what the root cause of the issue might be:
1. BitLocker not getting suspended properly for some reason. It's clearly a problem if say the Windows kernel is expected to be encrypted but actually isn't.
2. A batch of bad Samsung PM871 SSDs (I sort of doubt it).
3. A CPU bug causing issues with encryption (I sort of doubt that, too).
I did run Memtest86, no anomalies there.
At times I actually was under the impression that the bootloader was generally unable to access the system drive, though I don't know how that could be if the key is clearly stored in the onboard TPM.
I also wonder whether there was an issue inherent to the image of Windows 10 1903 that the systems shipped with which just kept propagating and growing as the system was updated. From what I could tell the system partition as shipped was quite small at only 64 gigs or so and would be enlarged during setup. IMO W10 kind of sucked before 2004 anyway. Hey, it only was 5 years after launch, can't be that hard on 'em.
To top it all off, I've also been seeing the first real hardware issues lately, like a key broken off (after less than a year) and what appears to be a dead fan. The biggest issues I had with the preceding Westmere / Sandy Bridge models were loose screws due to lack of Loctite (excused by them not being that high-end). New definitely isn't always better.
PS - Big fan of "Fix or Flop" here. :D
Just got through working on my friends HP laptops The first one (2016 era) she couldn't log in with her password,evidently her password profile got corrupted, couldn't attempt a repair because it required a password! Luckily I still had her old hard drive from last year when I upgraded hers to a SSD. Ended up re-cloning the SSD from her old hard drive and then had to do a years worth of updates. Second HP (2017 era) it would just hang trying to boot into windows. Ran a hard drive test and had a short DST error. I was able to get all her pictures,videos and documents of of it and gave them to her on a flash drive. As an experiment I cloned the drive to a SSD with my Wavelink Cloner/Docking station. The SSD still wouldn't boot but I was able to get in the HP factory recovery partition and recover it back to 2017 Windows! Took a day and a half to get all the updates current,WOW! Now she has two working laptops again!
You might want to check Azure if your company is using it, silent disk encryption with bitlocker isn't just something you accidentally flip on with one button it will be getting enforced by policy. (I'm assuming you're in a corporate environment since you're talking about 6 out of 20 machines)
In our corporate environment I have also seen TPM chips just cr@p themselves a few times; thankfully though the issues just required new profiles for the affected users.
As a current Geek Squad Manager, I can tell you the $150 would have involved fixing the pc as well, not just diagnosing it. They were probably charging a one time fix fee, which includes fixing any 1 particular issue minus data backup service. Fortunately my team is very strong when it comes to custom and pre-built pcs so we never have issues finding problems like I've heard in other videos. I am definitely aware that some Geek Squad precincts are not as well versed and mostly do laptop or iPhone repairs.
Best Buy website lists 1 year manufacturer warranty on parts and labor on these Gaming PCs. Shouldn't that $150 be on them?
@@BReal-10EC If the pc was bought less than a year ago then yes manufacturer warranty would cover any hardware issues on hardware originally put in the unit. We would have to ship it off to get the manufacturer to approve and replace/fix any components needed. If it is software then they won't cover it.
I agree with you, As an ARA working for Geek Squad myself still employed, this is something we would of done, First running diagnostics to verify all HW is running the way it's suppose to, then proceed to repair the OS and if that fails then Windows installation. Like you said depending on the location someone lives in, not every precinct will have the capabilities to diagnose something as simple as this. Which really sucks because it does make GS look bad when an Agent has no idea what they are doing. Which is why i always teach my team including CA's to properly check a Pre-built/Custom PC and determine if its something that can be fixed on the spot without needing to bring it to the back which will also make the client happy, or see us ARA's if it requires any further testing before deciding what needs to be done.
@@BReal-10EC Like skyless mentioned, like with many devices such as laptops and pre-built desktop computers, they all do come with a 1 year limited warranty with the MFG as long as their is no tampering on the device, damage, or parts replaced by the user. That being said, with a issue like this it is something that the MFG would of covered given their isn't any physical damage to it. The service Greg mentioned of 150$ is a one time fix which we offer if the client isn't interested in getting our Total tech service which involves HW diagnostics and Re-installation of windows and activation if HW passes, if the client doesn't wish to send the device to MFG and wait roughly around 2-4 weeks or are not covered under warranty. Other wise MFG warranty isn't covered by Best Buy in store which is why they call it a MFG warranty. No company offers that unless it is there own warranty. Which is why we offer our clients Total Tech Service to diagnose/repair/replace parts(Client will need to pay out of pocket for parts replacement)/Data Backup and HW installation but not limited to additional services not mentioned here. Actually our TTS service now includes Best buys warranty which will also require sending out for service if there is any HW issues not possible to fix in store/client does not want to pay extra.
That being said Not every Geek Squad would have that knowledge some ARA's i work with do, so it does suck when a client goes to one and a CA or ARA that doesn't have much experiences tells them one thing that is actually the opposit. As far as what Greg is doing, i do appreciate what he does, specially where he is at, glad he can help people out that don't have much experience in this kind of field. Although im surprised he took the easy way out, considering all partitions were intact when he loaded windows, this probably could of been an easy fix by running CMD DISM-MKDIR-BOOTREC BCD-CHKDSK commands etc etc to fix this issue, CMD is your best friend here when it comes fixes like this, which is what some techs forget about.
L+no+ratio+no maidens???
Thank you so much for this series Greg it helped me troubleshoot my ITX build I did in the node 202 and allowed me to finish my PC myself.
I ve found your channel yesterday and i have addicted immediately!!! I ve watched fix or flop in one night!! Great job!! Keep doing this!! Your helping the community sooo much!! P.S. Love the Ferrari!!
Tech here for many years. I find this happens always when you install an NVMe drive, clone your install over from SATA and then expect it to boot. inaccessible drive once Windows 10 starts to load, because it didn't have the NVMe driver installed on the root drive. To me, this looks suspiciously the case, new looking WD SN550 in an older system. How do you fix it? Just boot up with your new NVMe disk while booting your old SATA install. Once it's booted, THEN clone your install over to NVMe, you now have the correct drivers in Windows, and it won't get that BSOD error. In this case, looks to me like it was cloned and then the HDD was wiped, I guess you could clone it back first.
I have cloned multiple Sata HDDs to NVMe drives and never seen that issue.
Windows 10 & 11 should have the drivers for *most* NVMe disks, but yeah its a good idea to install it in a secondary slot to load the drivers to Windows. Then also make sure you've switched it from SATA to AHCI in the UEFI and that its booting OK like that before you clone.
I had purchased a pc from Best Buy in 2011 and I had similar symptoms in my pc after about 3 months. Best Buy got me for the $150 to look at my pc then charged me another $75 to reinstall Windows 7 because the hard drive had to be reformatted… I haven’t paid Best Buy for a single service since then
What the actual hell... big oof. Sorry ya had to deal with that!
@@spankbuda3084 the "black tie warranty" that I paid an extra $138 for did not cover "software issues" they told me. Dell also told me they did not cover software issues and that I would have have pay them to fix it. So how am I not the victim here? I was not computer literate at the time, but after this incident where I felt as is mt only option was to bring it back to the place I bought, I started learning how to avoid this kind of thing in the future.
You sound like someone who works for Best Buy, is that why you're so upset?
Another success at fixing the pc love this series. Great work
Great series, thanks a bunch for the information and troubleshooting tips. Keep up the awesome work 🙂
I had this same problem just a couple of weeks ago. Turns out it was just a driver conflict that bricked the OS install. Windows 11 is super stable and I totally recommend everyone upgrade to it.
Lies
@@yourasianchum3659 No its super reliable. It doesn't randomly BSOD or crash or anything. Why I'd say it's almost as good as Windows 8.
@@chrisharford2949 troll
@@Josiuh Nah just sacrasm, Windows 11 is, well it's a thing that exists that's for sure.
Been watching these religiously! Great content mate!
Hey Greg! I really love ur videos. My pc is not even broken but , i really love ur videos . Cleaning / Fixing videos. It is really fun to watch.. And its really good that u do this all free. And you teach. ( sry bout my english. ) Just wanted to thank you ^^
Love your vids Greg. Just started getting into pc building and tech probably 2 months ago, and your channel was the first, and my favorite tech channel I've a came across. I love what you do for people, this playlist in particular. You're a good man Greg. Also I agree, yes, you could have just removed the SSD and installed a new one to fix the issue. But that doesn't quite make for a very interesting video. Great idea to investigate the issue!
Absolutely loving these videos! Learning so much from them
Hi Greg. I live close to Orlando, and just want to let you know, that I enjoy watching your video's. I learn a lot every time! Thank you!
Happy Friday! This is my favorite series and love that you do it for free.
Thanks, Tony!
The more I watch your series in fixing PCs the more it enboldens me to think I can fix anything my PCs will eventually throw at me.
Thanks for continuing to make great content. You are my favorite Florida man.
Love all your videos. Thank you for being so informative and entertaining!
Man, wish you were closer. Got a doozy of a BSOD computer that's been 9 months of troubleshooting and it's driving me crazy trying to find out what's wrong.
Keep up the great content!
Another informative vid Greg, I love these fix of flops
I love this series 🤩 keep up the good work👏
love this series! keep up the good work
Great video like always Greg! And I love how your wearing a car trek t-shirt! My man +100 respect
many thanks for your vids,entertaining and very useful,congrats from the uk.keep um coming.
I'm really enjoying these videos. I find them informative.
Awesome stuff Greg, keep up the amazing work. 👍
I can’t stop watching these! I love my PC.
Wow. That is the exact same PC i have and last week my computer kept boot looping so i watched another one of your videos and tried to put my RAM back in and it worked again. You saved me over $100 dollars, so thank you and on a side note i really love your videos.
One of my favourite series on RUclips!
I appreciate the support!
Ngl you are a nice dude man doing this for free and i cant thank you enough!
I flip used pc’s and one of my customers asked me if I could fix the same bsod issue after he tried to clone a hdd to a ssd. In that process he managed to break his boot partition on both the hdd and ssd. Managed to fix it after like 100 cmd commands I found on the internet. Took me like 3 hours but very satisfying to succeed.
Hey mr salazar sir. Am a new subscriber but I just wanted to say what you do for your local community is absolutely awesome, to five them free repairs to help people save a little cash that could well be taken advantage of as well is just awesome. Keep doing what you do and i do find the videos entertaining and insightful. Much respect all the way from New Zealand.
I appreciate the viewership!
We love this serie that you put and we waiting for it thanks and salutations from Morocco
It's my pleasure! Thanks for the support.
A couple of things to mention here:
- Always unplug auxiliary drives when reinstalling Windows. Windows has a habit of installing bootloaders on the wrong drive, unplugging them eliminates that risk
- For spurious data corruption issues like this, always run a memtest. Bad RAM can lead to corrupt partition data.
I really love this series!
Another system conquered! As always, a pleasure to watch the process. Thanks for all your hard work.
Just got home from the wet and dry market in the Philippines and Greg uploads. Good Morning from the Philippines.
Morning!
Greg this world is better because of people like you.
Just giving back where I can :-)
I had this same occurring error before and a fresh reinstall of windows 11 worked for me and I have not seen this error in a while thanks Greg love the vids 💯
Just found this channel through the Fix or Flop series and I love it! I have a group of friends I built systems for and they always know to come to me for free fixes, maintenance, or upgrades. It is fun to me since computers are both my hobby and career. After getting into IT, I learned that there are very sketchy and/or greedy companies with IT services. Geek Squad for sure seems to be one in the greed department. No offence to people who work there because experiences seem to differ based on location. but when those places do it "wrong," they seem to exaggerate the issue to justify cost while also doing the lazy easy inefficient fix and charge you a lot for it. I'm talking a full drive wipe for something a few commands in cmd can fix or just a fresh install of a software or drivers would fix. Glad you are someone people in your area can go to so they don't have to go through that kind of hassle.
Hello Greg. I have had the exact same problem happen with a failing NVMe drive in the past. It even let me reinstall the OS like what you got to happen but then the OS failed on the new install after a few weeks. I would bet on it that the drive is still going to keep failing. Good thing you replaced it!
Im so invested on this series
Idk shit abt computer hardware but just listening & watching u fix is satisfying. I had to sub😭😭😂
These issues mainly happen when some windows update is corrupt, for example when the PC was shut down while installing them. Sometimes that can ruin Windows completely and reinstalling windows is the easiest and best fix for it. That's why making backups of your files is so important because then it doesn't even bother you.
My llast BSOD was actually a motherboard memory issue which I have never had before. It was slot 1 that had gone bad, and then it would not post with a memory stick in slot 1. I do love the "post codes" on the motherboards. They are very handy. In the end I just got a new motherboard. Really, as soon as something on a motherboard goes bad, it's best just to throw it away and get a new one, because you can guarantee if you don't, something else will go wrong and may damage other components as well. Great fix, Greg.
Fantastic Video! Always wondered what it would look like, you attempting a fix on one of these prebuilts
Also glad to have spotted the fabled MOLEX CENTIPEDE too lol
LOL they're a dying breed (thankfully)! 😂
These are my favorite videos, I’m kinda glad I didn’t watch the older ones😁
Yo Greg nice keyboard didn't notice it had a track pad cool that's pretty sweet for using for checking the firmware and software super quick
I'm glad you swapped the drive for her. I've had drives do that exact same thing. In my experience, they are dying, but not yet dead. Well done!
Your videos are really entertaining 👍
Awesome video Greg. This was a amazing video
I got far more excited to see you wearing a CarTrek shirt than I probably should have. ;)
The P5 plus is my go to SSD for the builds have have done in the last year, very satisfied with it.
From my experience at working at Bestbuy over a decade ago, it did not use to cost this much. They aren't charging by the hour like other standard computer repair stores (or at least they were not when I was there). I was there when they did eventually hike up the price but a majority of the time they will just give the estimated price of their standard in-store service (which was about $129 CAD) and check the machine in. It would go up on the bench and they would run a custom software suite of tools that run different tests automatically to provide an overall check of the system. Most of the time we would do a quick version of the test if we already suspect what the issue may be and let the customer browse the store and check in a little later to see if we've found anything. If it wasn't anything serious or was a very minor issue, we would charge a lower diagnostic fee instead. If it was a part replacement we would charge the diagnostic fee + part replacement labour fee + replacement part. If the cost for individual replacements exceeded the standard service, we would normally just charge the lower amount... but mind you this is in Canada.
A lot of our repairs came from warranty work, which was at no cost to the customer. I think we did charge a diagnostic fee, I can't remember the cost. It was either sent out or we would order replacement parts and do it ourselves, labour was charged to the manufacturer in this case. If it was a pre-built or if she bought it in parts and had the receipts, she could have brought that along and they would have done the work via warranty. It's not always cut and dry service/abour charges.
I'm glad to see NZXT made the holes bigger to help blow the smoke out faster.
lmaoooo
While I obviously get the joke, these Gen 4 risers are entirely different 👍
@@GregSalazar Couldn't pass that up. My main rig is in the H510 Elite, so I really don't have anything against any company as long as they own up to their mistakes :)
When I had a similar iBuyPower prebuilt from best buy with that same 500gb m.2, I had the exact same issues and went through your same thought process/procedure and that fixed it. I ended up building my own computer, but these M.2's are a very interesting performer in the tech space.
As someone who loves to troubleshoot pc stuff. I hope this series won't end hahaha.
Than you for taking the time to reply to some of the comments. Some sites post a video then leave you high and dry in the comment section.
I've been binging this playlist over the last couple of days, and as someone who runs a PC repair and retail business, you hit the nail on the head with Geek Squad's ridiculous diag fee. On the other hand, I get a lot of business because of it, so it's hard to hope they change. In contrast my diag fee is only $29.
I love this series keep it going
Love the series, deepcleans are so cool
I've had a similar case, and with SSD/NVME, the drive doesn't fail completely, so it might BSOD later on within months of usage IF it's the case of a bad storage. Of course it could still be an important windows file lost and would make it a completely software issue. Just keep in mind that it may fail in the future, Which brings us to how good and thorough your fixes are and I'm a huge fan.
I've had the blue screen of death when booting up problem before, all I did to fix it was go to command prompt and type sfc /scannow. The cmd fixed it for me! I hope this also helps anyone who encountered this.
one of my favorite series
Absolutely love these videos
I have so much respect for this guy learning us how to fix a pc and also fixing someone pc. I rather watch video then reading on a book.
Hi Greg! I just got the same problem this Week. I installed a new primary Boot SSD and after I reinstalled Windows I connectet the broken SSD who was in the circle of death, I was able to get
a normal eccess to the file System. It was just a try and I realy was suprised! The defekt on this very old SSD was just at the part where the Boot Sector was located.
By the way, thanks for your nice content and keep going! Greetings from Germany!
Thank you for this episode. I had a similar situation when my son by accident updated his PC to Win11. Not sure what happened exactly but his PC would boot into a similar BSOD. I had no choice but to re-install windows onto existing hardware, and we are still running Win10.
Your videos are the best. Thank you