Things IT People Never Say
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- Опубликовано: 7 сен 2024
- "Did you try kicking it?" and all of the helpful "advice" your IT team will never give you. The hilarious truths of working in IT, from your friends at PDS. Share yours on Twitter: #ITNeverSays
I actually get told on just about every single issue I resolve how grateful they are that I fixed it. I feel obsurd ammounts of appreciated. Must be my company.
No, same here!
Generally service work can be a pain, even here in Norway, but at least in my experience I've dealt with realtively few bad apples in my 5-6 years in IT so far
Unplugging it. 60 % of the time it works every time.
M'lday, I think your inbox is broken. I have been sending you roughly 30 messages a day and haven't heard back from you.
- Trilby Mctip, Redditor
"Yes, your laptop is waterproof" HAHHAHAHA
'i was really inspired by that quote on your email' OMG that hit me the hardest!
Redditor here! As an IT professional, I found this video quite humorous. It tickled my tummy a light shade of pink. I work from home (due to my bad knees, diabetes, and high blood pressure) and am not officially 'employed' by anyone, but I am an expert on the subject and spend most of my day on my PC. When I'm not browsing Reddit, I like to watch the latest episodes of My Little Pony or play Legends of Equestria (a MLP MMO).
- Trilby McTip, Redditor, Brony, IT Professional
7/10 would read again
Nice bait 4channer!
x_DDDDDDDDDDDDDDDDDDDDDDDDDD
:^)
Ebin meme
Go back to /b/ with your cancer.
Could just as easily be factual/10
So true it hurts
"I just had the nicest conversation"
haha if only they knew what we say when we hang up
"I'm always on time" is certainly something that I'd never say.
percussive maintenance is a thing! If your HDD is dead and wont spin up, turn the PC on and give the HDD a short sharp knock with something - you can often get it to spin up once more (to get data off it) before it dies fully :D
That is great to know Liz. We'll make sure our team is aware of this practice :)
This is true. Also freezing a dying HDD for 1-2 hrs sometimes works (if the platters are warped) because the cold shrinks the platters and allows them to spin easier. These are, of course, very temporary "fixes" to just pull data from a dying drive!
TheEndTrend We might need to start a series of tutorial videos on how to recover data from dying HDDs.
"Of course I have a girlfriend !" you forgot that one :p (IT guy here :p)
There were a few problems with the upgrade, but I'm not one to complain
Lmfao the sarcasm in this so real
hahaha "I feel so appreciated here" x¨D
Yep, I think the people in the IT office respond to my office's help desk requests like this when no one is watching... I would.
There is a lot of humour and sarcasm involved. But you'll never know that.
They left off my personal favorite...
"What could go wrong?"
I'll keep the : 'yes your laptop Is waterproof' ...
Last one was the funniest, IMO.
yeah overheating? drill some holes in the case
Funny. Liked the multiple tickets one. We have users that will flood us with tickets. Not realizing that all they are doing is pissing us off and slowing us down.
Missed the classic "Have you tried turning it off then on?"
fleasname They didn't miss it, because that's something they DO say all the time.
And yes, I know this is a three year old comment. 🙃
Is it Plugged in..... Is is turned on.... Have you tried shutting it down and turning it back on again..... Don't worry about that blue screen thing... It means you did good... Its like a ribbon you win when you get first place
"Just keep the password up here" lol "Printers just always seem to work" omg, more LOL
"I love windows". Now I'm no IT person, but I've been programming and using computers intensively since 1994 and I do love windows. Can some IT person clue me in on this one?
9Mystere9 I'm not working in IT, but as an IT student I see many colleagues who used to rely solely on Windows switching over to Linux, or at least trying it out. And of course, quite a few people love Macs (if they can afford them, that is).As I haven't used a Mac, I can only comment on Windows vs. Linux. Linux is open source, which means that the community (not the user base, but the people who actually actively engage with the program and its users) is stronger, and more dedicated. It also means that there's more documentation available (and being made every day by different people) - whereas on Windows, almost all documentation has to be released by Microsoft, making it maybe more streamlined, but also much more limited. This is very important when it comes to bugs, troubleshooting etc., and that's why many IT people prefer the open nature of Linux to the closed one of Windows.There are also a lot of other differences, like customization, security, stability, system resources etc., but I don't know if you'd be interested in that. Personally, I used to use only Windows, then started using Linux in parallel, and now rarely ever getting back to Windows. The only thing that kept me getting back to Windows were the games, which were practically non-existent on Linux, but thanks to Steam this has changed in the last two years and I'm also gaming on Linux, and only switching to Windows to play Windows-exclusive games.To be clear, I don't consider Windows bad as in "broken". I just feel like it's a golden cage, pretty on the outside but not really as useful as the open and free Linux. Hope the above helped a little :)
Elias Regopoulos It helps a little. It seems like in that regard Mac would be even worse in that it's less customizable. I know mac probably claims it's more stable and has better security and resource management, but I'd like to see an even-handed comparison. I tried to use linux a while back, but I realized that my primary need for an operating system was to be compatible with everything(mainly Japanese software programmed specifically for windows) and to cost me as little time getting things working as possible. In my case, Linux simply couldn't stand up in either area.
Pretty much every IT person will hate every OS in varying degrees for different reasons. When your job is to fix something for a living, you learn to hate various aspects of it. Windows in particular because it's ubiquitous, so most of your tickets are probably going to come from there anyway, but also because Microsoft has this lovely habit of trying to shake things up every now and then changing things because they can. Oh, and forced updates.
“I love Windows.” ☝️🤨 acktushally I do
0:38 "I love windows" should of been only "I love Windows 8"
"Windows Vista was the best version."
"I love Windows" 😂😂
I have one to add: "IE is the best browser ever!"
In all honesty, it kicked ass over Netscape and now gives Chrome a run for its money.
"That actually took less time than I expected."
Ackk! That's awesome! And, yep, never said any of that. Ever.
My favorite troubleshooting question when doing phone support is: "So, what color is this computer?" :D
this is gold, love it
"No, don't bother to use the desktop info tool; I'll manually look up all the info myself".
1:18 when that one client is really testing your nerves
"I love Windows" LOL
That was the best one. I am still laughing !
I am an IT guy.... And I like Jar Jar Binks and the prequel Star Wars movies.... I guess I am not an IT person after all. The Internets has spoken!
Pretty spot on lol. Though as an IT guy, I like windows a lot. :P
submitting multiple tickets actually gets it done faster lulz love end users. I feel so appreciated here!
"It's much easier than you think!"
This video changed my life. . . I am a new person.
guess im not an IT guy cuz i do love windows....to an extent.
The last one I have said, but the others are completely true.
can't ... breath ... laughing.... too ... hard....
Useless trivia: PDSIT is the type of carburetor on an early Volkswagen Type 3.
This made my day.
"That update went well"
Microsoft:"Haha good one!"
If malware is in RAM, you actually *should* just unplug power from the PC (before it writes to the hard drive)!
Just here to update on the relevancy of this video, and yup, all entirely still valid.
This is very funny. How about, "I'd like to wrap up this support call to get to a RUclips video that is floating around the office."
IT people never say "I love Windows"
Every single computer in the background is running it.
ok its been 8 years, Please make a second one......
I lost it at 'there isn't enough guys in my line work'
Wait... I'm a server admin and I lift 5 days a week... shit I'm doing it all wrong! I'm just a great big PHONY!
Did anyone else notice the pack of doritos in the background? It is quite clever really, in fact the greatest reference to reddit.com ever. It is really quite humorous and whimsical and it has truly made me laugh. I tip my fedora at you.
~snoop doge, reddit prodigy and basement hero.
"I was really inspired by that quote in your email"
I would love to share a captioned version of this! Anyone have one available??
Why yes, I did watch the Cardassians last night..
Watching this on my neighbor's wi-fi.
To highlight, then start something, I have once asked someone to "Triple-Click".
Try triple clicking it
Story of my LIFE.
this video gave me the feels (reddit inside joke). my mother used to tape her passwords to the computer monitor, including the one to her bank accounts. ole theodore made many the amazon purchase before mastercard tipped her off that someone was buying large quantities of felt hats and adult entertainment on blu-ray. didn't get my allowance again until last week.
theodore trilby
moderator of /r/entertainmentforgentlemen and reddit gold recipient
That is NOT a Reddit inside joke.
wow a true legend
Died when she said it was the equipment, not the user.
I tell my users to hit their devices with a hammer. Printer not working? Hit it with a hammer. Can't send an email? Hit it with a hammer. I don't actually expect them to do it, and most know I'm joking. It seems to put them in a good mood going into a call. But maybe I'll get lucky one day and hear the smashcrunchfizzle of a hammer and an electronic device on the other end of the phone.
You guys must of had wills of steel to say all those lines with straight faces.
I work in IT and haven't seen Star Wars.
Brilliant!
Jar Jar is the key to all this
Haha the multiple ticket thing. Ah how common
"Would never say"
>Has told end users some of these at times to really fuck with them
hold it level above a firm surface and let it drop. It's probably just a loose connector.
As an IT person who unironically likes JarJar, I'm offended
DOUBLE CLICK THE HYPERLINK
Percussive maintainence still works on hard drives.
Double click the hyperlink ! that's gold
When I read the title, Pennywise came to mind.
You know triple clicking is a thing right?
I'ts how you select a whole line of text, a double click selects just a word
I know plenty of IT people who love Windows.
It's the USERS they hate; kinda like what they said later in the video. =P
about 90% correct
I'm happy to help you w/ your problem w/o you filing an incident record.
I like to think of it as the blue screen of life, lol
I love windows! LOL
Yeah, and don't bother ever rebooting anything. And you might as well leave your computer turned off at night, those system updates aren't worth getting anyways.
JarJar Binks made StarWars.
I do love windows
I say to myself "have you tried kicking it" when referring to the user.
"The ratio of girls to guys in this video is totally realistic."
"Tech support guys typically fix drum units with a large, flat head screwdriver on tables where network cables are in the way."
"The girls in this video are representative of the average cuteness of IT women."
"Helpdesk lemmings typically have their own offices."
MY LIFE!
Lol got me at "I love windows😁"
TBH every sys admin knows Microsoft gives out rubbish updates that break something every time
The more tickets you put in, the more time I will take. :P
Truth.
You missed "I'd never use Stack Overflow"
Did they just use "support" in the context of IT? If you answer phones, you are not in IT.
Great, now I have to cancel my gym membership!
ZOMGLOLWTFBBQ... this is priceless...
i'm sorry but i work in IT and i DO love windows... what would you rather use? a mac lol? try teaching everyone in the office to use linux? oh sure lol
This was awesome
Where did I go wrong in my life
Pssh more tickets WILL get it done faster. If I write a script thst automates the submission of duplicate tickets that accelerates geometrically the longer the problem is unresolved, the other teams WILL bend to my will and fix their shit. 😤
But...kicking it works sometimes. I call it percussive troubleshooting.
What headset you use in video :O pls
So true
double click the hyperlink LOL
"I know, right?"