Empathy as an Antidote: Creating Comfort in the Face of Unwelcome Levels of Turmoil-Kat Kollett
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- Опубликовано: 6 сен 2024
- In this session, Kat Kollett, Senior Director of Strategy, discusses the plague of information overload. With the amount of information available growing exponentially, everyone is feeling the strain of information overload-especially customers and employees. Kat argues we can offer support around scope, opacity, urgency, and even emotional load by being more empathetic.
Download the Slides: bit.ly/3VJBkh7