2024 KTM 790 Adventure First Service Cost Breakdown (Itemized Receipt)
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- Опубликовано: 30 июн 2024
- I took my 2024 KTM 790 Adventure in for its 620 mile service and was more than a little surprised at the cost. My goal with this bike and this review is to share the good, the bad, and the ugly of owning a KTM 790 Adventure and that includes ownership costs, so in this video I'll walk you through what they do at the KTM 790 Adventure first service (I got an itemized receipt) and the total cost for the labor performed and they parts they used.
Two hours of labor to do an inspection, change the oil, and lube the chain seems excessive, but I generally do my own motorcycle oil changes so maybe I just have no idea what it actually costs?
I generally recommend doing your own motorcycle oil changes, but KTM is currently offering a 2 year warranty extension if you have your bike serviced at the dealership, so I'm trying to take advantage of that. More details on that here: www.ktm.com/en-us/service/war...
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Hold my beer son - I called the Triumph dealer about my Tiger 900 for the break in oil change, they wanted $500! I almost laughed. I did it myself for less than $50 in parts. The only bummer - I could not reset the service light myself. I always keep receipts and records in case I have to defend a future warranty claim. I believe in doing my own work and thankfully there are laws to protect us (in the US anyway, in some countries this doesn't apply). With my 1300GS, the first service was free, a smart idea to bring people back into the dealer where they will spend money on parts, tires, etc.
You only need 2 quarts of oil? My 1200xc takes almost a gallon. Filter alone is like $25
Here in Canada My 800DE First was missed because they were to busy but it was suppose to be free any way. They did give me a free oil change kit as they missed the service. I had a tire swap cost me 300 dollars, now I just pull my wheels off and it costs less then 70 bucks CDN. I will say they Suzuki oil change kits are fantastic, they are cheap considering its Synthetic oil. Ab out 90 dollars CDN. The filters are really nice and the oil is very good. My RE Int650 uses about 100 dollars just in Motul synthetic. I am pretty damned sure the 800DE engine is going to be 150k+ engine as it take like 3.6 L of OIL. The one thing that I am just shocked at is the Filter price was 60 bucks where I can get a DNA re-usable for 90. The Brake pads were 160 dollars a piece, the front wheel was 320 dollars alone, the back was slightly less but still insane imho, even after market were expensive considering *EBC*. I am now at 20k km in about 10 months and found out that my seat leaks.
This is becoming a death spiral for Motorcycle industry, no wonder it is slowly dying. Young people cannot afford these giant bills.
That might be a California thing, Ian. I had the exact same thing done on the same bike for $270. After talking with the dealer's mechanic, he said if I had done the oil change myself and documented the parts (receipts, photos) it would have been around $100 for the inspection and they would sign off on everything.
Kawasaki dealership tried charging 400 to service my new klr 650 12 years ago I took that work order tore it in half and handed it right back walked into the parts dept bought a filter and oil and never returned to that dealership again
my wife has a tiger 850 sport and I had to get a bluetooth ODB2 reader thing, then there is an android app you can get to clear the service light. Annoying but saves me the dealership service fees. I've also read that some dealers will clear the service light for you for free or ¼ hour labor charge.....
I have a 2024 KTM 790 with about 4,000 miles on it now. That first service is totally a CYA for both the dealer and KTM. It is absolute extortion to make owners pay this service fee to make sure KTM didn't screw up basics on the bike. The checklist of "work" they did to the bike was silly and included things like making sure bolts were tight, checking the chain tension, etc. Dealers know you have to have the first service done to keep the warranty alive, so they charge out the ass for the service. It really set me off on the wrong foot with KTM and this bike.
Thank you, I added front and rear tires (nobbies) and it was pushing 800$
To your point everyone could and should be checking that all the fasteners are tight their own. Biggest importance on the first service is draining the break-in mineral oil and replacing it with motor oil and a new filter. Can be done by the owner for sure.
My KTM dealer, who Ive known for years, said "You know what to do, no need to bring it in for expensive service" Not a thing has gone wrong on the 890R in 19,000 miles.
All dealers are different, for all makes of bikes.
BMW GS Guy - ‘Hold my beer.’
CRF300 Guy - ‘Look at all this extra money I have for beer, dummies!’
Haha:) So true. Cheers from 250 Rally owner in Norway.
I have 17 WR250R and 08 R1200GSA Soooo I get to buy and hold my beer 🍻 LOL
Less money for beer? This makes going to the dealer a "sobering experience". 🤔
Well, I bought the Oil-Inclusive package here in Europe for the GS. 850€ for 5 Years or 50.000km (basically 6 services including run-in service). Includes all labour and parts, except valve clearance which probably will be ridiculous even though it is very easy to get to on a boxer engine... but well. We are just not allowed to do our own service, if we want to keep the warranty.
Ha - that's my line 🖤
My 600 mile dealership service on a 2024 Honda NC750 was $307 three weeks ago. That included a supposed 15% discount for doing the service at the dealership I purchased it at, according to the service manager. They had a checklist of dozens and dozens of bolts to "check" the torque on for this break-in service, in addition to the oil change. My biggest question was when I saw the completed service order had parts listed and billed on it for the oil and new drain plug washer, BUT NOT FOR the engine or DCT filters. The service managers response, "oh, we changed those too," without even confirming with the service tech. I do all my own oil changes, but I wanted to make sure on a new bike that Honda could never deny a potential warranty claim by saying I had no proof of properly doing the 600 mile service, not just receipts for the oil and filter I would have changed if I had done it myself. As it turns out, the oil AND FILTER CHANGE is the one thing I don't think they performed properly. I will not be waiting until 8k miles for the next oil and filter changes, and I don't plan on going back to the dealership for anything but warranty work.
My problem with dealer servicing is, they charge you tradesmen rates but you get the shop monkey working on your bike.
Too many stories of ham fisted "mechanics" overtightening things like sump plugs only to find out after warranty for the dealer then to want to charge you to fix it.
Many many years ago, I took my new immaculately clean GPZ 900 with a freshly lubed chain in for a dealer first service.
Came back looking disgusting and covered in greasy hand prints and they had the audacity to charge me for lubing the chain.
Never had a dealer first service on of my bikes again, never had a mechanical failure, including 5 new KTM's.
"Tradesman rates but you get the shop monkey..." 100% agree. I took my '21 GS in for the first service and the shop monkey overfilled my oil by 12oz! How pathetic and I too, believe I paid in the $300-$350 range back then. Insult to injury. They said bring it back in and we'll check it. I said no thanks, and fixed it myself. The downside is, I didn't discover it right away. I absolutely love the bike, and certainly hope no permanent damage was done. I do my own "glorified" oil changes now.
I don't even want them assembling my new bike out of the crate. But they told me that the mfr requires that. I'll just have to go over it when I take delivery.
Oil change for my Transalp at my closest Honda dealer: $76.72
So you paid nothing for labor? Because honestly no one charges less than an hour for ANY labor.
He paid for no labor and paid exact cost for oil
@@logangodofcandy Yeah and makes it seem that his dealer is something special. I just think the comment is not the whole truth and I don't like it.
What about air filter change on new Transalp?
I’m guessing closer to $200.
@@atticushexcel9567 maybe you should ride honda. When i lived in tucson mussleman honda changed my oil very cheap. I paid for the oil and filter they charged like a 10 dollar service fee and minimum wage is a lot more than that. He definitely isnt paying his mechanic minimum wage.
That stuff they can charge honda. What honda will pay for is different. Most companies will not pay for dealership labor. Honda will.
Oh this was a 2015 bike in 2019, 4 years old and im second owner. Anyways yeah. Other companies suck.
I too have a 2024 790 ADV. I elected to not “buy” a 2 year extension on the warranty with dealer services. I was Quoted $370 for 1st service, $611 for second service and $1800.00 for 18k Mile service. If you do all the dealerships services you are paying $3100 to gain 2 extra years of warranty. I decided I wouldn’t buy an extended warranty for $2,000.00 so why would I do this? FWIW the valve inspection will be about $1,100 if you want just that done alone. So I excluded that from the figure as I will have that done.
I personally didn’t feel it was worth it. If I do the services myself which is allowed in the USA to retain the base warranty I save $2k+ that could be used for repairs later.
This says it all. KTM has partnered with its dealership network to extort its customers that don’t believe in the reliability of its brand. Thank you for sharing.
If you dont like KTM pricing, you must have never had a BMW or Triumph.
I had 1 new BMW...............the idea is, its a nod and a wink, no matter the cost the customer has tons of money right? Mounting a tire might be 65.00 now at local BMW shop.
Tires are near twice retail. 2800.00 service on a big Beemer while the bike sits for 3 weeks?
Suck it up butter cup, these are big boy bikes, they need big boy money.
People LOVE to bitch about KTM online like they are the worst ever, they arent.
@@bradsanders6954who’s bitching? No reason to pay that for oil changes unless your dumb. It’s not a matter of affording it…it’s not a good value.
@@bradsanders6954 lol well my triumph has 20k miles and only thing I’ve bought is oil and tires and break pads n chain n sprocket. My friend that sold me the triumph actually got a brand new ktm 890 and not even tryna talk smack on ktm but not even 2700 miles in he ended up breaking down and took it to dealership, got it fixed but then something else arised so he fixed that. A year later he said something else was throwing codes so he took it back to dealership got it fixed and then he sold the bike with 3300 miles on it cause he was so tired of warranty claims and just told me how much he missed just getting on the triumph not worrying about if it’ll run right
My oil change on my klr was like 66$ after the filter
Well... I did the same thing at 600 miles and have been doing everything myself since - 890 KTM 2023. Zero issues so far at 10K.
My 890 is the most expense bike I've owned so far for maintenance and annoying issues in sub 1 year ownership. I did have the dealer do the first service and install the tech pack which I regretted after getting the invoice. I also spent ~$30 and a few hours of my time to fix the leaky front tire and finally just installed a tube (dealer checked this during the service after I asked them to, I had to fix it myself). After that I spent ~$75 and an afternoon replacing my front brake switch and bleeding the brakes (the local dealer could have "attempted" to fix it 1+ month out). I lost all faith in my local dealer from their inability to fix a tire and install the skid plate, which means the warranty is basically nil unless the thing explodes. Killer bike when it runs, but at this point I don't trust it won't have more serious issues down the road.
It is hard to find a dealer - service dept. you can trust, not just to do good work but to do the actually do the work they are supposed to.
I traded in my 790 last week. I’ve had wiring issues, clutch issues, and smoke rolling out the pipe.
@@8andsk835which year
The leaking front Mitas tire is a known issue. My dealer replaced mine free of charge on my 890R and let me pick the tire (surprisingly approved by KTM). I later sold the bike. After 3 KTMs (1290/890R/690 Enduro) I'm not sure I'd purchase another even though the dealer treated me well and I had no other problems. Bikes all performed great, but they all had "quirks" and the overall owner experience was just not satisfying. AND they are all so butt-ugly. Never did adjust to their styling!
At 3:08 you point out the Dealer performed a road test - yet the first page odometer reading "In" AND "Out" are the same. Pretty short road test.
When I bought my 2019 Vstrom, Suzuki wanted close to $500 for their version of this service. Being retired mechanic I just did everything myself for under $50. There are many things to check on a service like these but it's easy money for their mechanics.
If your v strom is like my 2017 all you Will ever do is tires , brakes, and oil. 35k and zero issues.
“…the other 200 bucks was to lube the chain.”😂
Isn't it a sealed chain?
@@StasWrightsealed chains still need to be lubed and maintained
@@DirtChainy Mis-information. O-ring chains need chain wax on o rings................the oem chain on my 890R is at 20,000 miles with out one adjustment, I have barely done anything to it. If somehow you got lube inside the chain the chain would be ruined, the grease would be contaminated.
@@bradsanders6954 not sure how *misinformation. Would you have preferred I said *should instead of *need? Because it’s not a crime not to, but you SHOULD. But sounds like you agree with me, since you have made the choice to use a wax on your chain. Chain wax is a form of lubricant, or “lube,” which is why brands like Maxima and DuPont use the words “lube/lubricant” on their label. It is marketed as lube. For maintenance I mean to clean and adjust, which again SHOULD be done. We’re giving our opinions on chains, I have not mis-informed(sp) anyone. If you don’t lube or adjust, things prematurely wear. Taking care of your bike means it lasts longer.
Lastly the KTM dealership wrote “lube” on the invoice. We can just call it lube without needing to correct each other to the more precise “wax-based lubricant for pre-greased sealed o ring chains with blah blah blah.” It’s lube! Chain wax is a dry lube!
Traded in my Pan America on a 1290 Super Adventure R a few months ago. Paid for the extended warranty and do my own service. First service was at 650 miles and the next one isn't due until 9500 miles! Gotta love KTM for their service intervals. Currently have 2500 miles on it.Coming from a Harley Davidson and dealing with their service prices, $375 is about the current rate. It's all based on labor fees and how long the "software" says it should take to do the service. All repair shops do this across the board so its not unheard of. Reason enough to do my own service. I drank the orange Cool-Aid and liked it!
Ouch that one hurts but good to know what exactly to prepare for thanks for sharing brother 👊
I own a KTM and did take it to the dealership for the first service. Cost was about the same. $360. First service is needed to keep the warranty but the remaining services I can do myself as long as I use KTM parts and keep receipts as proof for further warranty work. FYI. for my Suzuki, Honda and Yamaha bikes, the first dealership services costs were about the same so this is not exclusive to KTM.
I'm thinking the same. This sounds like standard stuff for a FIRST service.
2024 models require dealer to do the service to get the warranty extension.
Lucky in Indonesia, we have more or less 3 months *or* ~30000 km free service warranty for all Japanese bikes.
Suzuki, Honda and Yamaha do not require you prove that the bike has been serviced or prevent you from doing it yourself. I just read the KTM warranty and it isn't that good compared to Japanese bikes.
First service costs are typically in the $300-400 range. When i purchased a 2018 Suzuki DL1000 the dealer checked several things besides the oil change, such as throttle body sync, and brake fluid, clutch fluid... Similar to yours. It was a first service on a brand new bike, so i didn't mind paying the $$. That was the only time I had the bike serviced by the dealer. Overall, the cost is in line with my experience.
Enjoy the KTM. Cheers 🏍️
I paid the same amount at Power motorsports where you bought that bike. They did the oil change, a quick shifter calibration, turned on the heating option and gave me a 51 point list of inspection and or adjustments they did to the bike. It rides like a dream now. Well worth the money if you ask me and it only has to happen at the service intervals listed in the owners manual. Loving the 790 adventure as well.
I own a KTM 390 Duke. I did the first service at the dealer, which was the same cost as yours. I've done the rest myself.
Keep on riding love your videos
Sounds about right. My first service on my superduke 1290 evo was just over 400 in the same part of the country. Really just an oil change and a big inspection. KTM Sunday ATM Monday.
I just had my brand new Yamaha TW-200 into the dealership for the recommended 600 mile initial service job. Barely over $100 for the same kind of basic inspections (except for the computer-related stuff, of course!) along with the oil change.
I bought a leftover New 22 Royal Enfield Himalayan. First service is at 300 miles. It is an oil, filter and screen cleaning. They also checked chain adjustment, and inspected everything. It was $240 including inspection of the valve clearance. So the reason it was $375 is labor rate is $150 at that dealership. Mine is $80. That is why the cost is so high. I just retired from the dealership life at a Ford dealership for 40+ years. Labor at the dealership runs anywhere from $190-$230 where I live. It pays to call and find the labor rate . Some will post it. I usually change my own oil which use to be $25-30 and now at the dealership, it's $110. Welcome to inflation
I do my own valve checks on my int650, they are easy and take about 45 minutes.
@@Happypillz as a long time mechanic, I wanted them to do it so it will stay under the 3 year unlimited milage warranty. I do the interm 3000 milage oil changes and dealership said as long as I keep the receipt for the services, they have no problem warranting it. I actually have a fuel pump that is causing it to stall when cold , and they will look it over for free to make sure no other warranty work needs to be done
I have a BMW R1150rt and when I checked about cost to do a 24K mile service ( it is a huge service ) I was quoted $ 1200.00. I did the work myself + changed the clutch slave cylinder, new SS brake & clutch lines, fork seals, etc. Basically went through everything on the bike as it was new to me and wanted it in perfect running condition total cost of parts 1K.
Yikes! I got a sxs. The warranty allows for you to do your own maintenance, but you need to send in copies of your receipts for fluids, filters, etc. I was “half listening” and thought the cost was incorporated into your warranty, until I saw “Paid by credit card” 😳 Ouch. I am really enjoying your 790 series. If it continues to work, it’s going to be very hard to beat at that price point. Thanks for all the work you do!
Well done… I like the details… crazy cost. Will be doing my first oil change on my Africa Twin… doing it myself😊
Same as my 1250GS when I took it to the shop. I did my last oil change and purchased my parts from BMW @ $112. MOA has a rebate program this year where you get 10% back from all OEM BMW parts.
I think the dealerships and a lot of bike shops are following the same pattern of charging $100- $125 per hour labor. Couple that with ridiculous part pricing in some locations and on some bikes, like KTM, and there you go.
Love this channel. Very informative and diverse bike reviews. Keep up the great work and content.
Thanks Ben for this honest review, it just lets us know that these premium brands charge for anything that’s being done on the bike, I appreciate the work and like you I think that could’ve been done in one hour. Looking forward to the next video.
That's crazy !!!
My Triumph Trident 660 first service and inspection was less than equivalent of $100 here in Thailand 😃
KTM 790 ADV has cable clutch, sure glad the fluid was clear!
Yea but does it use DOT4 or DOT5?? 😂
My first bike was a BMW G310R and the first service was just a shade over $500. Kinda made me not want to buy another beemer. Now I have a 2021 Ktm 890 adventure R. But I do the maintenance myself. I do appreciate that it’s pretty easy to work on and the owners guide is conducive to owner maintenance.
I do all my service myself on my 890, except I recently had the dealer do a valve inspection at 13k miles. It only cost me $250, which I thought was very reasonable. BTW- valves all in spec and the cam looked great!
So they said. Better to do it yourself then you really know how everything looks.
I laid eyes on the cam!
Thats good. Because the 890 and 790 camshaft issues are well known which KTM never acknowledged.
Well thanks for the info sir, I just bought an 890r and it looks like I'll be doing the oil myself!
Looking forward to the Cam Checks :)
Up side to dealer maintenance, if you can call it that, is if anything goes wrong you can go to the dealer and get them to cover it. It happened to me once with a Triumph. Dealer cover it all. Issue came about 300 miles after the service. And BTW, it was nice meeting you at the Touratek rally!!
It's good to do your own maintenance just to get to know the machine. Always purchased cash, no dealer maintenance. Also, handy to know, stash away, particular tools, sizes for roadside repairs...
I have an Electra glide. Royal enfield himi and a 300 L. Man I do my own stuff just to make sure it really gets done.
Yeah, it blew me away too... and mine was in canadian dollars... so close to $500. But I did have warranty concerns to address, like a coolant tank that was warped and the cap wouldn't tighten all the way down, and an intermittent signal fault. But they also found things their pdi guy screwed up on when they took my bike out of the crate.
Wow! That’s a pricey oil change! Just picked my new 790 Adventure on Saturday. Very fun!
Never had an ADV bike so no clue, but I can say my Harley touring bike runs roughly $475 every 5k miles. In my case I paid $2k upfront which gets me unlimited services for 3 years. Being that I usually wind up with 3-4 services a year it brings the average service cost down to a more manageable figure.
So I have a 2023 Husky 501s and have done all my own maintenance parts are standard and I do most of my own repairs but that’s because I’m a TV repairman by trade and have an awesome set of tools 👍🏼
I have a 1190 adventure a 390 adventure and a KLR always do my own service. Its cheaper and it helps me to know my bikes better so that if I have a problem on a ride I can fix it, or at least diagnose it and decide how to proceed.
My Triumph dealer was even more expensive for an oil change and inspection, and I mean a visual inspection. Glad my warranty is up and I can do it all myself.
Changed my 2023 KTM RC390 OIL w/ factory filter kit ($28) and Motorex oil,($30), adjusted Chain..found out how to reset service bar on TFT screen on line. Lubed my own chain😊! KTM warranty doesn't cover much anyway!
Ouch! Have the same bike. Only at 200 miles. Plan on doing just the 1st service. Not only will I have to pay for the outrageous service but will also need to pay to unlock all the modes at another 800+ dollars. 😢 but I knew this going in. The bike is absolutely a joy to ride just have my fingers crossed it will last. 😅🤞🤞
It should be clear that the stipulation of having maintenance done by the dealership over the course of the warranty is a good trade off for them. Not so much for the mark that signs on to it. Good on you for making this video, and bringing this information to the light. Hopefully you come out on top, and people may be informed of the KTM scam by watching this video. 👍
Did the 600mile/1000km oil change on the Norden myself. Bought the oil change kit at the dealer, when I picked up the bike.They told me keep my receipts and document the oil change and there will be no issue with warranty ( I'm in Canada). Will have to stop in at some point to reset the service indicator (can't seem to be able to do it myself).
My understanding on the 1290 SAS is first service also includes full engine hp unlock, so THAT first oil change can be worth it.
Here you go 2023 KTM 890 1st service done on 4/24/24…. $428.44. done in Southern California. PS that initial first service is critical to have done by the dealer for simply warranty obligations…. I really hope that the mechanics” Really checked those boxes instead of eyeballing it””… from here on out, I will do my own oil changes along with the service requirements. Happy trails to you. Be safe out there and enjoy the ride.
They really should good will extend the warranty. We all know those engines eat the cams. But hey, it’s a good way to ensure the inspection and oil changes have been done so they can have data that can help eliminate factors that are contributing to cam failures.
23 890 adv r
I brought mine in for the first oil change just to get it documented, and yes, it was spendy. I plan on doing the rest myself.
If you want a dealership to complete that list of inspections you should expect to pay for 2 hours of labor. That list is extensive and the labor time seems totally legit. Huge savings to do it yourself though..... that said, they'll know to look for the common issues that the average guy might not notice. If you're inexperienced, it's not a bad idea to have someone take a look at your bike once a year.
I have a 690sm. Its used i just got last year. I changed the oil for the first time this winter and it was $120 for the kit with new o rings, filters, screens and the oil. I currently have it at the dealer getting valves checked and adjusted bc thats not a gamble I'm willing to take doing it myself and was quoted $250 including new plug and air filter while they're in there. These costs seem reasonable to me so far but manufacturers are definately becoming predatory with costs at the dealership. Hell new Ducati's just say take to dealer on every page of the owners manual.
In sweden service on a 2021 bmw X3 2.0d 25000km today. Took 45min , 8015sek ~ 800usd. Motor oil + filter, air filter, microfilter, and inspection, done! hahaha.
Magnusson Moss warranty act
Made it illegal to deny warranty
If a dealer does not do the servicing.
I have a midsized BMW (F750GS). Dealer is the only business that will touch it. Each 6000 miles it’s $500 for the oil change The killer is every 12,000 miles the valves have to be adjusted. That triples the price of the oil change. I love riding my BMW but I’m going broke servicing it.
Just had the first service for my little Triumph Scrambler 400X. 2.3 hours labor at $165 per hour. Also had them replace a $16 clutch lever platform that I broke on a drop. $411 total with oil/filter/o-rings and the inspections. No chain lube. I too raised a questioning eyebrow.
I owned a 2020 790 Adventure (s) and did all of the service myself. Only took it in for warranty work.
I sold the 790 (18k miles) and bought a 2022 R1250GSA. Since I had a two year warranty I felt cornered into doing dealer service especially because I don't own a computer to reset the service light. The beemer was super expensive for ALL service. Ultimately I sold the beemer because I thought that the cost of ownership exceeded the value. (It was a great bike... just expensive)
One year into owning the beemer I missed my KTM so much that I bought a used 2021 890 Adventure (S). I do all of the service myelf.
I own a CRF300LS which I love. (I am in the middle of the PA Wilds BDRX as I type this) I do all of the service myself.
Had a XT250 and a TW200.... did the service myself.
I can't justify the high hourly rates for shop work for stuff that I can do myself. I save the shop for the times where I don't have the knowledge or speciality tool (computer.)
I don’t think it’s a KTM thing, it’s more a dealer thing. Welcome to shop rate! However, I’ve purchased most of my bikes from one dealer in my area. My commitment and returning business has gotten me a percentage off parts and the first two oil changes on my 23 ktm adventure R was free. Plus, any updates to firmware when I roll through and have them check it. If I do ever have work done, I will not snivel at the trending $100 plus shop rate of most dealers.
Oof, I keep thinking I should just quit messing around and make the jump to team orange, but then I keep finding reasons like this one to not. They perform really well, they are light, they are well set up, they all ride absolutely great, but then you remember they cost a lot to buy, they cost a lot to maintain, every other time I ride with someone on one, it has an issue out on the trail that holds us up, always something. But the want is still strong.
600 mile service on my 2023 BMW R1250GS was $370 at dealer in FL and it took about 2 hours. 1 year service on the same bike at dealer in CA was $653 but they gave me an older R1200GS loaner to ride home for the day. 600 mile service on my 2023 Zero DSR/X was $150 at the factory service center. Obviously no oil change on an electric bike but they do a motor encoder calibration and check various other items. Took about 1 hour.
Kawasaki included the first service with my 2023 klr650s as part of the purchase and they perform everything that is on the pre delivery inspection as a complementary service including the break in oil being switched out
I had the dealer do the first 600 mile oil change and service. I will have the dealer do just an oil change once a year while under warranty. I might do one if I'm racking up the miles. This is a fantastic bike so far. It is far better than it's competition for both on and off road. Just cross my fingers and hope the engine holds up. KTM sells so many of these bikes and we only here a handful of bad stories.
The break in service for the 2024 transalp, oil change and inspection, was quoted to me as 350 bucks from my dealers. I never googled how to service so fast in my life before. They're insane
I own a 2020 790 Duke, oil changes done by myself are still close to $100 CDN, using the motorex oil and hiflo filter. add $80 or so if you use the KTM oil filter screen with screens.
Servicing is expensive, the other issue is the turn around time (in my area) plus the slow deliver time of KTM parts.
Run up the miles on your adventure, lets take a look at those camshafts. 😉
Here in Australia a licensed mechanic has to do the servicing to keep your warranty. I've only ever had 1 new bike, a Kawasaki Ninja 650, and did all the servicing myself. I had a couple of small problems that would have been covered under warranty but they were easily fixed by myself & I was still financially better off. 18 years & over 100,000 km later the bike was still running fine & my maintenance & repair costs over the life of the bike was around the same as the first 2 years of servicing at the dealer.
My Triumph Speed Twin break-in service at the dealer was $415.00. I always do my break-in services at the dealer because if there are any break-in issues, they will be (hopefully) found right away. Beyond that, do your services yourself.
Whoa! Extending the warranty? That is great! I'd do it. Always take a bike to a dealer, car too for that matter, at least while under warranty. They are your best friend if you need help. I know, I blew up a BMW G300GS transmission and got all my money back with 850 miles on it and my RAM truck they put a new motor in that baby which cost them $46,000.00 and me nothing.
Hang on and sorry for the long comment. 2022 KTM 1290 SA owner...first service was nearly $400 and only did it to appease the KTM corp overlords. I've got about 15K miles on it and had the first two services done...now I do it myself and record dates and keep receipts for any warranty disputes. Figure it shows I did take it to the dealership for the first two services and with documentation I figured I'd be good. It's factory warranty is about to expire...and I have the shop manual so at home will be the "dealer" now on. Quick note...the notorious radiator clamp leak did plague me...took it to the dealer, they "couldn't find anything" even with the smell of coolant and stains on the exhaust and skidplate...I eventually had to take off the fairings, and fuel tank to replace the stupid $1.50 hose clamp myself, but since then no complaints. Love the bike, but hate the game which is across the board for manufactures (have a Aprilia RSV4 RF and Indian FTR)...it isn't just KTM.
Just bought a Husqvarna-701 recently. Dealer also wanted 2 hours labor and $100 for parts totaling close to a $400 service. I said no thank you and asked how much just to program the shift shaft sensor, the service manager had no idea what I was talking about so that's when I knew I would be better off doing my own Maintenance. But even still it came out to almost $140 just in parts to change the oil on a husqvarna 701.
I own the same bike, just had the same service, pricey yes, but totally worth it to extend the Warranty
Dealer who will not be named but they are biggest dealer in San Bernardino, CA, charged me $1000+ for first service on a Suzuki gsxs1000gt+. Needless to say I no longer do business with them. Tenere 1200 was $ 300 from a good dealer that doesn't rip people off. Same, good dealer quoted me close to what you paid for my Husky 901 expedition.
Not a KTM fan, actually after the dumpster fire that was my 890R, I'm the opposite of a KTM fan. I've got to say though, that's not unreasonable. Going over everything like that takes time, and dealer labor of $150 an hour isn't unusual. If you had just gotten an oil change it would have been at least $150 less, if not more, but as you said having them do everything extends the warranty, and if yours is like mine was, you're going to need that warranty and you'll be glad you paid that.
To answer your question of what it costs at a BMW dealer, my 1250GS first service was quoted at $450. I didn't pay that and just did it myself for about $80 in parts.
Yeah I guess I'm just used to cars. I always get my Toyotas serviced at the dealer and it's rarely more than $150 and they do the inspection for free. Bike dealerships are a whole different kind of racket, I guess.
If you are going to need the warranty the bike is a POS. That is for any brand bike. I've owned 15 bikes all Japanese. None of them needed a single thing all the way to 10K miles at which point I sell them.
That's wild....Stealerships legacy😂
I change the oil in my KLR 3 to 4 times a season. Once or twice for the GG. Total is $170. Reusable filters and grease the air filters.
I remember a time when small engine purchases didn't come with a warranty.
I've had my KTM 790 adventure since September 23 it's got just over 2100 miles and nothing has gone wrong I also have had my bike serviced with our local KTM dealer it cost me around £170 UK pound. While it's under warranty I will still have the KTM dealer to do all the mechanical work. 👍👍
Okay, Im happy for you. That said, 2100 miles could be considered just three or four decent trips🤔, so not a lot of milage really.
I wish you and the bike the best though.
@@MrRodwatson US dealerships are simply (even) more expensive than the Europeans, reading all the comments.
I had my KTM dealership do my first service even though I usually do all my own maintenance. The service manager apologized that it cost $200 mostly because of the cost of the Motorex oil. Since my dealer was out of state I waited, and kinda watched, while the service was done. That tech spent over an hour going over the bike and updating the software. $200 well spent, especially since the cold start and immobilizer warning issues were gone after the service. Compare that to a $600 service for a F850GSA at a BMW dealer in the same state. I brought that bike to the dealer to get 3 warranty issues fixed, $600 later I had an expensive oil change and still had 3 warranty issues.
Shop rates have gotten excessive. I try to do most of my maintenance, especially now that my 2 year warranty has expired. Recently I pulled my own rims/tires and took them to Cycle Gear to have a set of 2Tracks put on. Saved myself about $150.
I paid $308.22 for the 600 mile service on my 2023 KLR650. That was 1.5 hours total, though they did adjust my clutch cable by a lot...which made me wonder why it was "off" by so much since I bought it new. I have done the rest of the maintenance myself.
As a tech who has worked at a dealership (not a ktm dealer) for almost 20 years. I'm fairly certain that service manager pro is not KTM software. That being said, that does look like a typical 1000 mile/100 hour/ initial inspection list that would come from a manufacturer, probably copied and pasted from ktm by the service writer. Its just there to cover both the dealer and the manufacturers butts. And is typically required for the customer to maintain any type of manufacturer warranty unfortunately. labor rates have doubled in most shops over the past 5 years just exasperating the problem. It sure stinks, but its better than having a catastrophic engine failure and being left to pay out of pocket, I have seen several customers have this happen, engine failure under warranty, but manufacturer denied claims due to no service records...
The cost of customer service for my KTM 1290 S was around 600 euros for 15,000 km and around 1,200 euros for 30,000 km without tires and brakes. On my 890 adventure, the 15,000 km customer service was around 600 euros, again without tires. If you want the guarantee you also need the customer service entries 😂
Just paid for my break in service on my 2024 KTM 500 EXC-F, valve adjustment (very slightly out of spec), oil change, complete inspection and bolt torquing cost $346 total
"very slightly out of spec" So they said. If they are anything like Car dealerships they are lying just to keep you in fear and keep you coming back. I've lost count of Car Dealerships lying to me when I just get an annual inspection. I have called them out on their BS too.
My Triumph TS660 was almost identical situation but a higher labor rate! I won't be going back.
You've hit the point and kind of missed it at the same time. Yes the first dealer service is pricey but KTM defines all of the items to be checked in the owners manual and SMP and dealers have to account for the labor to do all of that. KTM defines it as such to protect their reputation for quality control issues that only might work their way to the surface after a few months or a few hundred miles, as you alluded to. Sometimes this saves people thousands of dollars when coolant leaks or something else is found and the dealer can replace everything on KTMs tab. Something similar has also been seen on the 23' KTM 50 SX wallowing out the rear hub, I've seen two out of two get completely replaced at no cost to the cust and in one case a wheel was special delivered a day later bc the kid had a race.
All of the recent KTMs I've seen next dealer service is at 9300 miles. However, most owners will do oil changes or annual services until they get there and that will be about $120 for an oil change the cost of which is mostly driven by the 70-80 dollar oil change kit. To contrast, honda rebels service manual only defines an oil change for the first service, no other checks of any kind, and they will generally use bulk oil at 5 bucks a qt. So the cost is usually just .5-1 labor rate and 15 bucks for oil.
If you have questions about doing a more minimal service. Talk to the dealer, they have to build their standards off what the manufacturer defines, but that isn't the only option. Ask them if doing a more minimal service will affect any warranty claims in the future because they will be the individual people submitting those claims. A lot of people don't see the lines between the dealership and the manufacturer but the people in that service dept are going to be the people going to bat for you with the manufacturer.
Also, the manufacturing quality across all brands is pretty abysmal now so extended warranties are no longer a scam. Just look up all of hondas latest recalls and service bulletins.
You got off easy. Dropped about 800 on a routine service fluid change and brake fluid flush for a Pan America. I would not have done it except for the fact that dealer service is ~~required~~ in order to do the brake fluid flush due to the ABS module. These kind of service costs are just freaking predatory.
$375 is Less than 1/2 of the price for the first service on my 1250 GSA. On the flip side, the first service on the DRZ400s I purchased was free. My unpopular opinion is that having done my own maintenance in the past, paying an expert to service the machine I trust my life to when out in the middle of nowhere is well worth it (but I'm also not the most confident home mechanic).
I had same sort of price with my Royal Enfield Himalayan from main dealer in uk, they wanted £320 for a oil change/service at 5000 miles mark. I smiled and said I would think about it. In end serviced it myself cost £60 with new oil filter, though nothing else needed to be done. I have noticed that many EU companies change a fortune for thier sevices.
Dealers are gangsters…..for my 2022 KLR, for the first check at 600 miles, they wanted 420$ where the Kawasaki oil change kit is at 38$ on Amazon.
They tried to charge me for an oil change because they had to drain the oil to perform a warranty repair on the oil cooling system.
"How else would they have done it?" I asked. It wasn't on the original quote, so they didn't press me on it, but still made me chuckle.
To be honest, I am genuinely surprised that you guys im the US don't seem to loose the warranty if you do the service on your own.
Here in Switzerland, I have a pretty clear written statement from the manufacturer of my bike that the warranty is automatically void if not every single service is done by an authorized dealer.
So the DIY approach only works for additional work in between official service interval (and of course as soon as the warranty is expired)
Our courts have basically ruled that Americans have always done it themselves, often need to do it themselves, and there is no reason it would void a warranty. Americans handle business like nobody else. We ain't got time for picky fine print and public transport schedules
Murica!! But to be honest Id just give up my warranty, letting random mechanics at the shop work on your bike is not the best idea. Its a good thing you keep the warranty that way because more than likely you will need it.
Seems in the EU the prices are much cheaper as there are more dealerships.
Magnusson Moss warranty act made it illegal to deny warranty claim if servicing is done other than dealer.
If your camshafts wear out after your warranty expires, KTM (in Europe at least) does help you out mostly, but only if you can show all the maintenance invoices… Considering the reputation, I feel I don’t have another choice than paying for the oil changes… My Yamaha before has never seen the dealership from the inside.
smashed that like button! I can do a new chain a tire and an oil change for that money. of course, you get the extended time, which could be of value to some people.
I love my crf300 rally 😂❤
My initial service/ oil change at the dealership for my 1250 GSA was just over $100.00.
I remember being pleasantly surprised it was so cheap.
That is why I try to do all of my own work. Checking all of that stuff in two hours is fair for a labor charge. On my 890 adv, I just replaced my brake light sensor which is on the abs module under the gas tank. It takes a while to get all of that stuff apart . You have to take off all the plastics and the fuel tank to get to the rad hoses and remove or loosen the radiator to get to one clamp on the engine.
I always question How do you know all of that was done rather than a paper being checked?
This is wild. I do my V-Strom oil myself: difference from 10 oil changes(3000-3500$) would buy me a 30k mile 2012V-Strom.
I believe also when the dealer hooks up the computer to your bike it removes the break in rev limiter. I also noticed after service I had another option in the menu to set the rev warning lights.
Anyone can and should be able to service their own vehicle. There are more and more hindering of this, like "our electronics are so fancy only we can access them", but I will say kudos to KTM for at least giving something back (extended warranty) for bying into the expensive cult way of servicing their bikes. I'm lost in Triumph land, and it is no better. I cannot quote the exact servicing cost as I chose to DIY it, but they still hide their service manuals behind subscription paywalls and incur additional costs for just resetting your service warning lights. (Need a specific OBD dongle and some android software) At least my Triumph doesn't have subscription / late fee features (yet) other than the service manual. Thank you for sharing this.
Mate, that charge is pretty much in line with a 1st service from my experience with Harley Davidson. The 1st service is not just about an oil change. In addition to your KTM 1st service checklist, HD has a 'critical fasteners' checklist so the tech is suppose to check and properly torque critical nuts and bolts at the 1st service. Here is the problem, modern day labor costs (including indirect labor costs like superannuation guarantee, workers compensation insurance, etc) and the dealer has to make enough profit that permits sending their children to expensive private schools, driving the top of the range family car and having all their toys like a collection of personally owned motorbikes, SUV, beach holiday house.
Last year I bought a 2009 BMW F650G$ and I had BMW do a thorough going over and service. They replaced filters and oil and did a thorough inspection and it cost me about $375.
I've owned a 2008 KTM 990 SM. It was the most awesome and most expensive to own bike i've ever had. In 4 years it costed me 3k in maintenance and a hell of a lot more in fuel. Thing drank more than the owner.
A local rider tried to use that warranty, it didnt go too good.
He had jumped thru all the hoops to keep the warranty in effect......boy was he pissed.
My first and last dealership oil change on my T700 cost that much had a heart attack.