Ecovacs X1 OMNI Mopping Issue Solved!
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- Опубликовано: 8 май 2022
- Ecovacs has replaced the mopping plates on the X1 OMNI to address the water flow issue. Most X1 OMNIs are shiping with the new plates. If you happen to have one of the older ones (if you notice that your robot is not putting down a steady amount of water) contact Ecovacs customer service and they will send you new plates.
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Thanks. It's hard to imagine how an ultrasonic pad like Roborock used could do a better job than counter-rotating pads, but that's what the consensus seems to be. Looking forward to your "clash of the titans" review. Hopefully, Roborock will release theirs this month.
It's great to hear you again! So bad you don't show old ones vs new ones but i can't wait to get the new ones. Like me, you seem to have less water on the right mop. Maybe it comes from the conception of the robot. Thank you Mr Roombato !
Hi Simon, there's really nothing to show. I can't tell the difference. I had to mark them with a Sharpie just to make sure I didn't mix them up.
@@MrRoombato hi Mr Roombato ! what about the plastic spacer in the plate shaft? Maybe the difference is only in the height of the shaft, which allow the mopping to be more in contact with the floor! I'm still waiting for them and in a hurry to get it!
@@GPR34410 That's the first thing I looked at. Standing them up next to each on a flat surface shows no difference. There may be one, but the plates are lop sided and there's always a slight difference that changes (moves up and down) as you spin them. So without precision instruments there is no way to tell. I suggest you order Narwal mopping pads. I have a feeling that will make a big difference.
@@MrRoombato when I have the new ones I will measure with a caliper to find the difference! can you give me a link for these pads? I found triangular ones on amazon, is that this ones?
@@GPR34410 You can use my affiliate link! :) amzn.to/3Pe70qG
Thank you for your feedback
You're welcome!
How did you contact them about your mop head issues? We have one plate that pops off and drags along the floor.
hi everyone, as said in another comment, i tried to put a little piece of 2mm height in the mounting hole, it works very well. Everyone should make it while we are waiting for the new mopping plates. Tt is now so much better, I can stay on the the "poor water flow" setting on my shiny floor and it has not trace anymore! it's very good!
Thanks for the info. I am going to go the Narwal pads route and see what it does.
Thanks for the advice. Just got mine. Living it and the Ai. Is your water flow level set to medium or high in regular use and could that be leading to less water on the floor? Do you know if deebot is shipping newer versions with better plates?
Mine is set to the highest level. I was a bit premature with this video. New plates improved things but didn't solve the problem. Replacing the mopping pads (any cheap non-oem pads on amazon will do) improved things more, but also did not solve the problem. It does a good job of pickup up dirt but it won't scrub the floor very well (bad with oil type stains, etc.) and you just have to accept that. It's not a deal breaker.
Looking forward to the review. I just picked up the Yeedi mop station that's made by the same company. My main issue is it misses 6 inches near the wall. It's any easy fix. When it does the next row it should back up a few inches. Not sure if the X1 has this issue. Other than that it works well.
Coming soon!
Thanks. How do we know if we have the latest pads. I bought mine about 5 weeks ago. Also can I add a few drops of floor detergent or not to the clean water bucket?
Honestly, at this point, I think the plate/pad thing is overblown. It's a flawed product, and there's not much you can do. Put spacers in it, get the cheap white pads that come with off-brand replenishment kits, and you'll be okay. It does the job, but it's not great. As for detergent, I use the Roborock one in all of my mopping robots and no issues so far.
hello, great video thank you! I wanted to ask you, I do not receive notifications on my mobile about the status of ecovacs, before when I had irobot I received a notification when the robot finished cleaning or when it got stuck, with ecovacs it is not possible?
There should be a notifications options thing in the app. It is supposed to notify you.
I read in so many comments throughout all youtube video reviews that people were contacting Ecovacs for this issue and they had no idea of an upgrade mop.
Did you hear about this in other countries or in the US? I know the information was slow to proliferate, but more countries should be aware of it now.
Hey, I have a question. Is it possible to vaccum carpet when pads are on? I know that it is impossible when mopping but maybe software can stop mopping and still continue just vacuum the carpet even if the carpet gets wet?
I don't know if Ecovacs enabled that in the app, but I doubt it. In any case, last time I checked, no you can't.
Thanks for the video sir.
You're welcome!
Hello! Just got mine today. Can you measure the depth of the mopping plates where it inserts to the magnetic poles under the x1?
I will try to do that later today.
@@MrRoombato thanks! For the meantime i added 2mm of 3M double sided tapes to make the pads lower.
I noticed when i spilled coffee and it left noticeable mark in one pass. 2nd pass was good but 3rd pass removed the dried coffee stains
Back to Omni station to wash mop and emty dustbin at pre-selected time is great feature that I have never seen in other robot!
All of the self washing mopping robots have it. The Narwal T10, Dreame W10, Roborock S7 MaxV Ultra, and others. It's a good time to be alive.
@@MrRoombato I mean is back to station to both wash mop and empty dustbin, no other robots have this feature yet!
@@BlueSky-fv7qb Okay, you're closer to the truth there, but not quite right yet. The Roborock S7 MaxV Ultra does that.
@@MrRoombato As I see from app setting, S7 only both wash mop and empty dustbin when completing cleaning. Does S7 MaxV do that 2 tasks at break time (each 10-15 minutes set on app)?
@@sweetphuong1114 i also think like you, never heard that the s7 ultra does that, though on a side note, it's not recommended to vacuum and mop at the same time could go over places where the vacuum whole didnt pass yet (the mop pad is bigger than the roller), also the deep clean mode cannot be enabled when vacuuming is active.
Leery of review. You say its navigation is wonky - I just watched your video where it takes extremely uniform passes back and forth, back and forth, back and forth, up and down the lines perfectly. I've also had mine for 3 days and put it through its paces - its navigation is exactly what I would expect from a current gen autonomous vacuum. What wonkiness have you experienced that others don't exhibit?
Mine avoids walls and corners with AIVI turned on, spends 10 minutes trying to decide if a threshold is an object to be avoided while trying to stay off of a rock, etc.
Any robot (even a Roomba!) can navigate just fine in the open. Put it in a tricky spot and see what it does.
Hi! Would you still provide a good review on this deebot?
I have mine since 3 month, everything was ok till 2 month of use but now it cannot find anymore the station, and map is not stable (had to scan several times and redo the map). So I don’t use it anymore.
Also the app has a lot to be improved for the map (cannot divide some room…).
Factory reset it, have it map again. Mine also conked out after a months and I had to do that and it's back to being good. Yeah, it's a good robot. It's not the best at mopping and it sucks if you have carpet but it gets the job done and is otherwise excellent.
In the video you can see a clear, further problem. The x1 leaves a clear stripe between the two mops. The dreame w10 does this better. It also leaves a stripe at first, but there is a larger offset on the second pass, so that the stripe disappears.
You can fix that by attaching the mopping pads a bit off center so that there is no gap.
@@MrRoombato there is an adjustment to that by design?
@@dzhang58 I don't believe so.
How did you get these new mopping plates? I have questioned ecovac to see if my x1 has outdated mopping plates and they would not tell me or help me.
At this point, if you value mopping, my suggestion is to get rid of this robot and get the Roborock. Even the new plates don't change the results very much.
So they send you complete new Holder also for the Pads or just new pads/mops?
The plastic plates. I don't think they are doing that anymore. Also, they don't really make as much of a difference as I thought. You need to study the performance of the machine over several days, not just run it after you install the plates as I did. If you want a real improvement, get aftermarket mop pads. Any mop pads. The factory ones don't absorb water quickly enough when the system dispenses it from above.
Hello, I’m currently undecided on the X1 OMNI and the S7 MaxV ultra, which robot would you recommend for hard floor mopping? I haven’t seen a review that goes into detail about how much residue is left after mopping, any advice would be appreciated.
I am currently filming/eding/etc a showdown between those two robots. Both are very good, but if mopping is your priority, you want the Roborock. No question.
@@MrRoombato Perfect! Look forward to the new video 👌🏻
Which robo vac did you end up getting? How is it working out with you?
@@pineshpatel3318 I went with the S7 MaxV ultra and honestly I couldn’t be happier with it!
Only two rooms in my house are carpet and the rest is LVT and the mopping is brilliant, I have a big dog which loves to trail muddy paws prints through the house but having the Roborock go off daily and wash its mop after each room leaves the floors immaculate. The only downside I would say is the s7 isn’t that great on carpet with the standard rubber roller brush, I upgraded to the roborock Q5 roller brush which made a huge difference. Highly recommend taking the plunge and buying one.
Where can the mopping pads and plates get stored when it’s just vacuuming?
That's a question that only you can answer.
I have this Robot cleaner and my only gripe is that it doesn’t mop close to the walls , you get 2 - 3 inches boarder.. and it often can’t climb the slope to dock as it slips around to much
None of them are very good and getting right up against walls, but some are better than others.
That mop seems to leave a line in the middle and never goes back over it, or am I seeing things?
That is correct, and a bit of an issue. But you can fix that by attaching the pads off center. Another viewer suggested using Narwal T10 pads, and I ordered some and will make a video.
Mine used to continuously get an error of "wheels stuck" trmmed the 2 side brushes, no more problem. Also this robots navigation is really bad. If cleaning in auto mode and it can't get to an area of the map by a closed door it tried for ages to find "a way through" the door. Instead of cleaning to the door an accepting that it cant get accesd to the room it will keep trying to get in there. Also, it gets stuck in areas, why?
Because Ecovacs has shitty developers I guess. It gets the job done though. Just don't watch it. :) It's painful to watch. :)
The difference in the new ones is a plastic spacer in the mounting hole. Looks like you're still getting some dry spots, which was the case with my unit as well.
Interesting. Is the spacer smaller on the new ones? As for the dry spots, yes, a bit, but not nearly as much as before and it always seems to go over them, so the end result is good. But I do plan on trying Narwal T10 mopping pads. Some viewers have said that makes a dramatic difference.
@@MrRoombato the original ones had no spacer. The spacer forces the plate to be a bit lower on the magnetic mount. I put a drop of hot glue in my original ones, essentially a thicker spacer, and I get good scrubbing. I'm interested to try the Narwhal pads now, too.
Useful video, I wish more content creators returned to their robot vacuums to give an update at 6 months or a year later. Most of them work amazing out of the box but get little niggles at 12-18 months and I think that is a very important aspect to the consumer experience. How have you got on with the X1 so far? Still working for you? The Roborock is almost triple the price of this so I don't think I can justify such a difference. I'm also very hesitant of Dreame due to their connection with Xiaomi (have had bad experiences with their products, in particular the RoidMi line), though it is around the same price as this. Which is your preferred?
I still use it. Its mopping is still meh...it picks up dust and dirt well but it doesn't scrub the way the Roborock does. But its self empty system is better, the Roborock gets clogged with dog hair during shedding season.
@@MrRoombato Well I've just ordered it! Fingers crossed our experience is a positive one. Thank you for the videos and response - I've read many, MANY comments from you the last few days and they were very insightful/useful - I see you've even suggested alternative mopping pads that work better for this product, which is great. Going from a RoidMi Eve Plus I feel like this will be a big step up. Thanks again for your videos.
@@garrickfield3522 My pleasure. What didn't you like about the Eve Plus? This will definitely be a step up in every respect, except mopping (probably...don't know how good the Eve Plus mops).
@@MrRoombato well it is just very glitchy and eventually died. I know it's expected that we replace certain parts after prolonged use, but the apps (there's 2) that can be used for the Eve are utter garbage. Maps would disappear, the robot would appear offline and stop during cleaning, it wouldn't properly dock, it didn't follow instructions, just basically didn't work correctly. The strange thing is that it worked great for a year or so, but it quickly deteriorated and even with replacement batteries (among other things) it just doesn't hold up, largely because the apps are so poor. It's a real shame. The mopping was quite bad with it, we stopped using that function altogether. My parents have the Eve and they're also starting to have issues, it's like the internal memory gets full and the whole machine starts to give up. Very odd.
@@garrickfield3522 I'm glad they didn't send me one to review! :)
Now you had some time with new mopping plate and 3rd party pads, has the issue come back? I have the updated plates and pads, but occassionally its still not putting enough water on pads.
Yeah, mine too. But overall, it still mops pretty well. Not as well as some of its competitors, but the dirty water tank is NASTY when I go to spill it out. So it's picking up a lot of dirt.
@Mr. Roombato just got the nawhal pads as some recommended but they dont fit. Much too big. Stalls the robot while trying to return to dock.
From the latest vacuum wars video. There was a test done for the overall efficiency of the obstacle avoiding robots. That was very interesting because nobody else really mentions the efficiency of the robots because they are all similar enough. I am aware that the newer gen robots from many companies now have a more adaptive route algorithm. Yet even though most robots tested were lidar, the ecovacs robots finished faster. I always imagined roborocks as the most efficient for some reason. This video would be annoying to make but not many people mention the efficiency of regular vacuums. It would be an original video idea to run maybe 6-7 of your favorite vacuums against each other on your main floor. and see who is the quickest. To prevent them from knocking into each other you would have to run them at different times and this is the annoying part. But I always wonder who is faster by a few minutes lol. It seems the ecovacs x1 has less navigation struggles than its fellow brothers. But does it really beat out the competition with efficiency?
I can tell you that the Roborock is much faster than the Ecovacs in my house, primarily because the Ecovacs struggles with its overly aggressive object recognition/avoidance. I don't know which would be faster with the AI turned off.
@@MrRoombato good to know
My LG Roboking had better navigation.
Just got mine yesterday. Seems to mop good on one side. The other side makes swirls slightly on the floor but I can't spot any difference between those plates.
Is it dry all the time or just in patches?
@@MrRoombato it's like lightly wet swirly patches.
Seems to be other issues. The entire map got wiped out somehow and now the robot has to do it all over again. But found out that it just somehow forgot the map and had to choose it again.
But it still has problems finding the designated area to clean. If it keeps going like this, the robot will soon be returned.
Piece of crap. It keeps forgetting the first map created and that should be in use. So it keeps returning to the station.
AND I can't merge or divide areas on the new map 🤔
@@Sailor_Zeb Sigh Ecovacs.
How does plain water clean the floor? Can you add cleaning solution to the water?
You can, but I haven't noticed a difference. Doesn't mean there isn't one. As for how, take a wet paper towel and wipe the floor and see what happens. It picks up a LOT of dirt.
@@MrRoombato Thank you for your reply. I just meant water doesn’t disinfect the floor. I’m sure our pets have dirty feet 🥹
@@mifflin4044 I don't know that the solution that you can use does a much better job of disinfecting. Just don't eat off the floor. :P
How did you contact ecovacs to request new plates?
I did it through my influencer contact but you're supposed to just be able to call or email customer service. I think any robot you bought in recent months would already have them. And honestly...they didn't make as much of a difference as I thought when I made that video. Aftermarket pads (any pads except OEM) made more of a difference. The OEM pads don't absorb water very well and what ends up happening is the water that comes out above them gets flung off.
Thank You, Thank you. Your video here is well appreciated. Your honest review is always top notch. From my experience with Ecovacs (previous model/s), I went back to iRobot Roomba (S9 was a disaster for what it costs) i7 and now contemplating for J7 or Roborock 6 or 7 Ultra.. Ecovacs as sophisticated and gadgety it is, it just didnt do THE job as the Roomba i7 (I have 2) does/did. Roborock over and all I think is still better worked out than Ecovacs in General, and iRobot Roomba is even better/practical made and fool proofed engineered above the rest. Whats your opinion? The mop issue makes it all very complicated and tricky. I am willing to give up the mop and have the top notch model like Roborock with out mop hassle for whatever it is.
Go with Roborock. Roombas are perfected 5 year old tech. Roborock is solid and reliable.
@@MrRoombato Agree. I have an i7 and a Roborock S4 and the Roborock navigates far better than the Roomba. And don't even get me started on the Bravajet M6. The navigation is a joke.
@@MrRoombato Thank you. I take your word for it. But which does CLEAN better?
@@newsigmundfreud3023 That's not an easy question to answer, because it depends on what surface. Overall, the Roborock. But there are instances when an i7/j7 will clean better. But neither the Roborock or the Roombas are better or worse to any degree that matters. The user experience and capability are far more important. Do you like your vacuum running around during the day and getting under foot? No? Then don't get a Roomba. They can't clean at night. Do you fancy finding your Roomba after it gets lost somewhere every so often? No? Don't get a Roomba.
@@MrRoombato Thank you for your input. I appreciate it. Roomba J7 has a light to shine in front of it, sees and examines obstacles. CLEANS practically better for whatever reason (maybe the double roller idea). To me it feels that the Roombas are more ripe and well polished software for what it is. iRobot is a more established maker of those machines than others. But I am still looking into Roborock with the hope that they will improve it, even though that the mop idea makes it already hassle. As far as gadget and appreciation for the technology - oh yes! Roborock rocks!.. but practically, Roombas still in a more solid corner.
The one thing that I'm worried about and the reason why I'm still hesitant and that I think you should mention in your full-review:
- The water tank on the robot is NON-USER replaceable. This is outrageous to me.
Because long term, you may start to get buildup of bacteria/gunk which will eventually clog up the water system.
Fair point. You can probably run vinegar or bleach through it, but it would be a pain.
@@MrRoombato At the very least, I hope they have some "water cycle" functionality where you can put some cleaning solution in the clean-water tank and it cycles that to the robots water tank which then goes to the dirty water tank. Maybe you can say that in your review too because your voice is louder and Evovacs might be listening.
Ecovacs can push this update over the air.
@@de_stroyed I'm not sure what you mean. Can you explain? Right now, you can put cleaning solution into the clean water tank, and it will do its job on the pads and end up in the dirty water tank.
@@MrRoombato Okay, sorry if what I said didn't make any sense.
Now, I'm not entirely sure if Ecovacs has this feature, but basically, I'm hoping for a way to put a cleaning solution in the clean water tank (let's say this is apart of your weekly maintenance with the robot).
Once the cleaning solution is in the clean water tank, you then go on your phone, open the Ecovacs app and click on a button that says "Cycle water system" (something among those lines).
What this would do is: pump the clean water tank (that now has the cleaning solution) into the robot's water tank until it's full and then it instantly dumps all that into the dirty water tank. It does this on repeat automatically for about 4-5 times (or so).
So basically it self-cleans the water tank without ever leaving its base station.
I'm not sure if that's what you meant. If it has this feature already, I'll go ahead and buy it.
@@de_stroyed Oh! Okay, I get it. No, it can't do that. I don't know if it's possible to suck the water out of the robot's tank by reversing the pump. But...just running the robot as normal will cycle the solution through the tank.
I had been hearing a lot bad things about its app on Reddit. A lot reliability issues. Is it true or just blown out of proportion?
From T9 and X1, Ecovacs app have been greatly improved!
Well it's not perfect (can't change the names of rooms as of the last time I tried, even though you're supposed to be) but it doesn't do any of the insane things IT STILL DOES for the T8/N8. So I think the app is good.
Ah icic. Damn I had already made the choice just 1 day ago to buy the Dreame W10. I don’t need the self empty bin feature but I was kinda thinking about going with the X1 Turbo or the Dreame W10. I am kinda tempted by the X1 Turbo for its better front facing sensors but went for the Dreame W10 because of worrying the mop issue, app issues and the higher cost.
@@mitchelltan2909 I love my Dreame W10. You will not be disappointed.
So, do you think this bot is as good as the Roborock S7 Max V? I absolutely love that bot, the ultra dock is supposed to be out in June and I'm thinking about getting it. I wish the X1 was available without the self empty dock or washing dock the way the Roborock is, the X1 series is still quite expensive. Here's another bot you may want to check out, the eufy Robovac X8, or the X8 hybrid if you want the mop feature, I got that a couple of weeks ago and it's great, and the app is quite accessible with speech, it's always a gamble with each bot I get, I never know how accessible the app will be when using Voiceover on my iphone. I also got the Dreametech L10, very similar to the Z10 but without the self empty base.
I think that the robot itself is as good, yes, but the software is not. I am primarily talking about the navigation algorithm. Also, the mopping is not as good unless you tinker with it or they change the docking station behavior.
@@MrRoombato There are a lot of reviews comparing the Roborock S7 Max V with the Ecovacs X1, most of them seem to favor the Roborock, I've only seen one that said the X1 was better. I'm going to skip the Ecovacs for now, it's much more expensive than most other bots, I wish they made a version without the self empty dock so it would be a bit cheaper, with the S7 Max, you can choose not to get the ultra dock or self empty dock and this allows you to get the robot at a cheaper price. Another bot I'm looking at is the Trifo Lucy, it really sounds interesting.
@@mikearrigo5674 I would avoid the Trifo Lucy.
@@MrRoombato Oh? I already ordered the pet version, I don't have pets but it has more power, does it have problems? It has gotten a lot of good reviews. Have you tried it?
@@mikearrigo5674 Yes, I have tried it, and I have not reviewed it. It's okay if it works, but mine had problems mapping and navigating my house. Try it out, if it works for you, it's fine.
My cleaning sink is not draining please help!
There several things you can try. One, take out the dirty water tank, put it back in and press it down firmly. Two, clean the grate where the water drains with the brush, and three, unplug the dock and plug it back in. Try all three. Also make sure the clean water tank is firmly seated, but that's easier to do when it's full and usually isn't the problem.
Mr. Roombato,
Have you ever had any issue with customer service of Ecovacs?
DId you ordered it from Ecovac's website or from amazon?
I have talked to them few times and it feels really weird customer service department as they talk in some Asian language in the back ground and there is no team of customer service representative. its just one man team. There is no supervisors or Managers who you can talk to.
Even on the website there is no option to return this product.
I am getting really bad vibes about this.
I've mostly had good luck with their customer service, but I do understand how the language aspect can be frustrating.
Have you checked Hot Air Drying Feature in X1 Omni yet? Being a washing mop robot , I think it is very important feature that make Omni Station and mopping pads dry quickly and prevent them from bacteria and odor!
Yes, it does a good job. For me this doesn't matter because if I'm using a robot, it's running every day, and so there's not really time to mold and get stinky.
Hi! Nice video. How is it possible to contact for collabs?
As long as it's not another "Stray video game" scam, sure. :) mrroombato@gmail.com.
@@MrRoombato No it's about product collaboration. Vacuum cleaner.
Do you need to buy the mop holder?
I don't know what you mean by mop holder.
Sorry.. mopping plates.. i just place an order on omni x1.. do I need get a new mopping plates.. or is that something we can redeem from ecovacs
@@Jpjayden2011 Well odds are yours is going to have the new ones. When you get it, look at how it mops and see how much water it leaves behind. If you see large patches of dry floor with barely any swirl marks, then you have the old plates. In that case, contact Ecovacs customer service and let them know. They should send you new ones.
@@Jpjayden2011 just look inside the mopping plate shaft. If you see a plastic spacer, you have the “updated” mopping plates. I just put in the shaft hole a spacer by myself (about 1-2mm) and now it works somehow better.
@@MrRoombato Hi, just try this… put the Narwall mopping pads on the X1! You’ll have a way better mopping performances and no water puddles on your floors anymore. Even with the “old” mopping plates!
First i thought by going cheap with yeedi i made mistake but it cleans better than this Ecovacs only major problem is navigation
It mops better, it doesn't vacuum better. But...not worse either. :)
For $2000 cdn dollars it’s way too expensive for the issues
Useless vedio