Cardo is really good, but please, let the app on phone be able to record my conversations via the intercom. It makes recording for videos so much easier!!
Excellent video. I feel like I need to watch it more than once with so much important information in it - I have one slim unit in my Adventure bike helmet - and now 5 years later adding a new slim to my dirtbike helmet. This video will be very helpful in my installation and the tips and tricks and general us of the buttons is a great review, as I havent used the adventure helmet much since I rode the TAT in 2020. Thanks again.
Just got this and haven't ridden with it yet, but a few things I've found already. 1)The helmet feels a fair amount tighter with this stuff installed, 2) the in helmet microphone is pointy underneath the foam a stabs you in the chin if the helmet gets bumped, and 3) the charging cord is only about 40cm long. Not long enough to Have your helmet charging off the ground if you're running off a power board and also not long enough to charge from a port on your motorbike etiher. Maybe they could have done away with the absurd over packaging and instead spent the money on a decent length charging cord. On charge at the moment. Would not have a clue how charged it is.. all I get is a red light. Not terribly intuitive.
Man in finally going to get a bike after thinking about it for a few years and this looks amazing. Waterproof, good battery life, decent JBL speakers, good range, relatively slim design and maybe best of all is that "Hey Cardo" feature which looks so damn convenient. Still a month or so out from getting the bike and gear but I am so excited. Being able to play music and talk on the road is so damn cool.
It would be nice if the paper manuals talked about some of this. I had no idea that this thing could do DMC and bluetooth at the same time. Thanks for the video though.
You must be talking about the pocket guide that comes in the box. The full user manual has to be downloaded off of cardo's website. It (the full manual) covers all the functions.
Great video, but one small suggestion for some of your explanation sections such as 13:35 it would be nice if you had the Cardos on a white background so they are a little easier to see when you are demonstrating which buttons to press on the units. : ) But thank you for making this video.
At 13:48 it's mentioned to press the Intercom and Phone buttons together to switch to Bluetooth Pairing mode, but he presses the Intercom and Media buttons. I'm guessing it's what he pressed on the video?
Nice videos and very nice Intercom! The voice recognition works fine in french to! I will buy more for my others helmets. *But don't forget Linus users: we need Cardo Uptade on Linux! PLEASEEEE ❤️*
I know Im asking the wrong place but does anyone know of a way to log back into an Instagram account? I somehow forgot the password. I would love any assistance you can give me!
@Brantley Trace I really appreciate your reply. I got to the site through google and I'm in the hacking process atm. Looks like it's gonna take quite some time so I will get back to you later when my account password hopefully is recovered.
I have the slim and like it but wish I went with the bold because the battery for the slim slightly touches on my back when I'm riding in a full tuck. It's not that bad but when wearing a backpack trying to hide from the wind on a chilly morning commute it is an annoyance.
Can I ask what you where doing with your arm during the handsfree commands, looks like you where raising them to do something during each hands free command, seen the shadow of your arm on the table.
I love my packtalk slim. The only problem I have with the voice activation, is that my voice is too deep to activate it, most of the time. I usually have to come up one or two octaves to get it to respond
I just got the Cardo dual pack because of all the videos I’ve seen on them. Went for our first ride today and man was I so disappointed. Music share would cut the music on and off and back on in both modes, sometimes there would be so much static and wind noise then the mic would blast you out of the helmet and then go very low. Voice command worked when it wanted to and the distance in mesh mode was not that great. We came back and actually took them out and installed the cheap old units that actually sounded better with less noise and static. I wanted this to work for the music share and was disappointed from the start and it just got worse through the ride.
hoping for a response, but will the receiver with the buttons that goes on the side of the helmet fit an HJC i10? i understand the i10 is one of the models that's supposed to use Sena HJC Smart but i'd like to use the cardo packtalk slim. The side of the helmet seems to be too thick for the receiver to snap on with pressure.
Great video...... I really wanted the PaclTalk Slim, but I wear a Schubert C4 and since the slim doesn’t have a sticky pad base it just won’t work for me..... so I went with the PackTalk Bold.....
is it possible to connect plugphone earplug headphones via a 3.5 mm jack ? like instead of the suppiled speakers i see in the unboxing a 3.5mm jack on the speakers so possibly?
Hi Nimitz405, Thank you for reaching out. Although technically it is possible, we would not recommend it as our speakers are calibrated to our units' output and sound management. For more information, please contact support: www.cardosystems.com/support/ Cardo team
I've got one of these, and looking to get the Nexx X.WST2 Carbon Helmet Was wondering if you guys new if it would fit the helmet. Nexx has their own coms and I don't want to buy it.
I would like to add one point that could be improved with Universal Intercom. I would like to have the option to select a “Universal Intercom Slave Mode” (Packtalk acts as mobile phone for the other unit) This way, when paired with a unit of a other brand, the command to start the Intercom call are the same as with a Cardo Unit (also for the other device). Right now it is really difficult to start the Intercom, if the other unit is paired on Mobile Phone Channel 2. Pressing the Phone button then just activates Google Assistant on my mobile phone (Mobile Phone Chanel 1). Hopping to see the option on one of the next firmware updates.
After riding my G4 for years, still riding my original Scala Rider. Bought a them when they came out, got one replaced after its antenna broke off. Now, their batteries start to diminish. So I looked into replacements. While the Bold seems to be the obvious replacement, I like the Slime more, because - well - they are slimmer. On the downside: Having to basically charge the helmet and not just a tiny unit is just really complicated when on tour and you have to deal with limit space. (Think of tiny hotel rooms, hijacking the power sockets from a restaurant, etc) Honest question: Why is there still no USB-C connectors? Is it because of some form of regulations regarding water profess, or would you need to conform to more complicated charging specs? I would love to see a unit like the Paktalk Slim with a Battery that can be swapped out and charged on its own. So I could always have one charge in my tank bag (or where ever) and switch them when the ride gets really long. And let's face it, the juice always runs out when you need it the most: in the middle of the night, it's raining and you desperately need your GPS to guide you to the next hotel. Wouldn't it be cool to just swap the batteries instead of fiddling with cables attached to some power bank, hoping the rain won't destroy both?
Hi, After multiple tests we have chosen this design in terms of battery usage. The solution for now is charging while riding. Regarding USB-C, you can always follow our social media channels for any developments about our future units. Thank you
How can contact someone from cardo ie speak to someone on the phone, I've trying contact them for over 2 years, Do the right thing Cardo Kind Regards James Fae (from) Scotland 🏴 Part of the uk 🇬🇧
Hi jderrick1994, Thank you for reaching out. Yes, with DMC, you can listen to your own music and talk to your fellow riders. For more information, please contact support:ecs.page.link/mzDzm Cardo team Cardo team
looking everywhere for a solution, but no luck so far... i have the radio on and a gps app on my iphone when i ride. Unfortunately the volume of the radio is not lowered when a navigation message/warning is played. I prioritized "audio sources" under the advanced audio settings but still radio volume remains constant, i can not clearly hear the instructions of the gps app over the radio ..is this a shortcoming of device or is there a solution ??
Pairing is hilariously un-documented. If you have bike bluetooth/TFT - The key is to pair Cardo Phone #1 to the bike bluetooth system, and then Phone #2 to the iphone/android.
Great video ,very informative. Is it possible to use bluetooth speakers instead of the supplied speakers as I have custom moulded ear plugs with bluetooth speakers in them Cheers
Hi Dazbags, Thank you for reaching out. Unfortunately, it is not possible to connect Bluetooth earbuds instead. For more information, please contact support: www.cardosystems.com/support/ Cardo team
The app hardly ever does anything on mine, and my riding partner's. Would be nice if it worked, but I haven't managed to do anything but start the radio. Connecting to the headset is hit or miss... 3/4 miss. Even with it paired to my phone and playing music, it just can't find my unit from the app.
Bought it, no chance to hear anything with full volume on both Cardo and phone going above 60km/h. I have a Yamaha yzf r125 with Leo Vince exhaust. Not able to hear music or phone calls
hi! if you will test packtalk slim earphones with some stereo music - the short ear is playing left audio canal , but long one-right one. Is it a bug on my device or maybe anyonene faced with same issue?
I'm confused about the position of the hybrid microphone during installation. The manual states that it should be on the right side while the picture shows that it should be on the left. I ended up placing it on the right side because otherwise the wires are too short. The same confusion is visible in this video. The microphone is placed on the right, but when the helmet is put on, the microphone is on the left side. Confusing. In addition, the microphone is always blocking the closing of my modular helmet. Furthermore, a great device except for the radio reception. This one is dramatic and the RDS function does not work either.
Hi, For technical assistance, please contact our customer support by choosing your device in the link below: ecs.page.link/mzDzm Contact your local distributor via the "Still got a question?" section, at the bottom of the page, by choosing your country. Thank you for your cooperation, Vince.
Hi Douglas, For technical assistance, please contact our customer support by choosing your device in the link below: ecs.page.link/mzDzm Contact your local distributor via the "Still got a question?" section, at the bottom of the page, by choosing your country. Thank you for your cooperation, Cardo team.
This video should've shown how to pair devices using the phone app. It's way, way easier to use the app than remember button presses. Voice recognition works perfectly once you realize a couple things: - Set voice sensitivity to High in the phone app - Speak SOFTLY to Cardo. There's no reason to yell at her, even if the wind is loud. There's also no reason to insert a pause between "Hey Cardo" and your command. Just gently say "hey cardo battery status" and it'll work perfectly every time. - Speak LOUDLY and clearly "OK GOOGLE" to activate Google assistant. Then wait a couple seconds for the phone to connect before saying your command. I'm not sure if you need to speak loud or soft to wake Siri as I don't use an iphone. Pro tip: I love my Slim unit, but my first one had the micro-USB fail and was replaced under warranty. The new one has a slightly revised connector design (still micro-usb, unfortunately), but it feels SUPER stiff when trying to insert a cable. To avoid breaking this new unit, I bought a tiny USB-to-magnetic connector. Now I can use a simple magnetic connection and not wear out the micro-USB plug. It works for data transfer (firmware updates) too. The rubber cap can't close, so I'm sure I'm compromising the waterproofness of it, so I make sure to remove it if ever caught in the rain. Pro tip 2: I appreciate that Cardo has worked to add the best speaker options in the business. But wind noise forces me to wear earplugs anyway, so I've moved on to just using good earbuds with memory foam to block the wind noise. It's a game changer in terms of hearing your buddies without blasting your ears away! You'll find you have to turn the volume way down compared to using speakers.
My microphone is very soft when on call, but loud on voice command? I'm NOT using a boom mic and the mic is velcroed right in front of my mouth 20mm apart.
Hi QuadroRC, Thank you for reaching out and, we are sorry for the inconvenience. Please try raising the volume of the phone calls specifically with the scrolling wheel. If the problem persists please contact support here: ecs.page.link/mzDzm Cardo team
I bought the Cardo freecom 2 dual pack. Sound was good between riders but I found I couldn't conect to the tft because it would just cause issues with the other rider . Cardo advised me to buy packtalk bold. I bought the slim version. My units must be faulty because I refuse to believe they can be this bad. Pairing was a nitemare, constantly saying, Helllo, hello? Can you here me? When they were paired I could barely hear the other rider, when at motorway speeds, nothing. Then even at slow speeds I could barely hear the other rider and he could not hear me at all. Said he was also getting interference and sometimes felt like radio static. I bought this so I could connect to the bmw tft and hear my phone ect. The old Freecom 2 was better. I can't understand this. Also the Cardo app couldn't find any units even though they were on and connected. I took these on the North Coast 500 and they failed miserably. We'd try each day, to see if they'd work but going through the pairing ritual was ruining our minds. We just never bothered with them in the end. They just ruin the rider experience. Another thing is, the helmet speakers go nowhere near my ears, I have the Hjc Rpha 11, the location for the speakers are nowhere near my ears but this was true or the Freecom 2. Cardo should make in ear speakers because all helmets and heads are different. I don't know what to do now. I'm sending these back as they are not fit for purpose. I may try BMWs own helmet communication systems, they should at least conect to their systems and be able to talk to another rider. I swear I could buy cheap Chinese Crap from alibaba that would be better that these. I paid £380 for two of these simply to talk to a friend. I could make something work better that these myself.
Hi Grim, Thank you for reaching out. Certainly, this is one of the features the Packtalk Slim offers. You can stream music from your phone while using the intercom with Bluetooth audio mixing enabled. For more information regarding this feature or different features, our units have, please contact support: ecs.page.link/mzDzm Cardo team
loving my slim unit, but please talk about parallel audio streaming and priorities.? my sena sr10 pmr radio device, should it be paired as gps.? or mobile 1.? I miss some of the first words in a conversations which never happened on my sena srl can this be fixed.? thanks
I am installing my Packtalk slim and I am a little confused. The video clearly shows the mic being installed and operated on the left side. The connector to the mic is on the right. The wire is not long enough to reach from my right to the left side. Am I seeing something different? Also, the instruction says to install on the right side.
Hi Peter, Thank you for reaching out, and we apologize for the confusion. The unit should be installed on the left side of your helmet. For more information, please contact support here: ecs.page.link/mzDzm Cardo team
Also, I often have to repeat commands for the unit to respond. Is this common? My microphone is slightly offset but is still in front of my helmet, only tucked slightly behind the right side cheek pad. I have spoken on the phone with people and they say they can hear me, it sound a bit windy but not bad. Just updated so hoping that fixes it, but wondering if anyone else has had experienced similar issues! Thanks
I just tried setting mine up but it only recognised one voice command. after researching I found a guy recommended to change the language via the app to english UK instead of USA and it started working instantly. maybe try playing around with that?
Hi! Radio has a very poor reception power and RDS seems to not be working. Is there a simple way to debug this as last time it went to Warranty Repair took 2 months
Hi Tiago, Thank you for reaching out and, we are sorry for the inconvenience. Please make sure your unit is updated to the latest firmware and perform a factory reset. If the problem persists please contact support here: www.cardosystems.com/support/ Cardo team
I am trying to connect Cardo Packtalk Bold to a Harley Davidson 2021 Road Glide with the Boom Audio. It doesn't seem to be working. Now my Cardo keeps saying either connect to the phone, or It doesn't know that number, especially with an half helmet at 70+ mph. I guess I can't have two items (Packtalk and Boom audio) connected at the same time.. Mind you, I am not a computer savvy guy and no videos showing how.
Hi, Thank you for reaching out. Regarding the voice commands, Can you adjust the microphone sensitivity slider in the Cardo Connect app? Can you recheck the installation and confirm that the mic is directed to your mouth? Can you check the language settings in the Cardo Connect app (English UK/English US)? If the problem persists, please contact support: ecs.page.link/mzDzm Cardo team
Hi, All CARDO current range units can pair to all known Brands intercom units. There is a specific brand that can't work with any intercom brands unit. It's BT-S
I now have a long length of cable where the speakers clip into the unit and nowhere for it to go???!!! Your vid is like " That's it!' after you have just stuffed the remaining cables into the helmet without showing where to run them?? You also don't show where to fix the mic on a full face helmet??
Hi, thank you for reaching out. We have a great tool the help you choose the best fit communicator for you: ecs.page.link/9KPeQ Please let me know if you need any further help. Enjoy the ride, Cardo team.
Hi, yes, our PACKTALK Slim will fit your helmet. If you're unsure about any helmet check compatibility here: www.cardosystems.com/packtalkslim-compatible/ Cardo Team
I have my new Cardo sli. It was recommended to me by my riding buddies. I have an Arai helmet and it doesn’t seem to be compatible. There is an exhaust outlet on the back of the helmet. Which is blocking where you would mount the component. Is there a fix or work around for this?
Hi Steven, Thank you for reaching out. It is not recommended to use the units in extreme cold. For more information, please contact support: ecs.page.link/mzDzm Cardo team
Hi, Please keep following us for future updates and announcements. If you're experiencing problems with your unit, go to our support page and choose your device in the link below. It has much information with FAQs, pocket guides, user manuals, helpful tips, and videos. You can contact our support via the "Still got a question?" section at the bottom of the page. You will need to select your country so your local support could assist you. www.cardosystems.com/support/ Thank you,
Hi, can you please tell me if the package of a new unit comes with some kind of seal? I just received my packtalk duo today and didn’t find any seal on the outside box and none on the inside box, which I’m not sure if is a brand new one or just a return from someone else. Thanks
@@CardoSystemsGlobal Thank you, but let me ask you a couple more questions please, What’s the latest model/model number of packtalk today? What’s the firmware version that comes with the units purchased today? Thanks again
in previous version I could set my name on carrdo community, so why tunring on it greets me with "hello Peter Smith" instead of "hello packtalk slim jbl" like now, it is still available to set (and I just don't know how) or not anymore?
Hi TheLoony90, thank you for reaching out. Sorry but this feature has been retired from all PACKTALK and FREECOM line from V4.0, and is available only on SRC pro, G9, G9x, and Sho-1. Thank you for your understanding, Eli.
3 года назад
Thanks you so much. Great unit good craftmanship and nice brainwork. Cardo is great, but please, let the app on the "first and / or second paired phone" be able to record my two or more ways of conversations via the intercom.
Just bought this! Only one speaker works though, I updated the system and etc. Just curious if I'm doing something wrong or if it's a failure on the speaker.
Hi, Please check that everything is connected firmly and that the speakers are directed to your ear canals. If the problem persists, please contact support: ecs.page.link/mzDzm Cardo team
@@CardoSystemsGlobal Agreed! It would be amazing if we could stream the update from our phone's data connection rather than having to go to a PC to plug in and manually update firmware. It would eliminate the need to maintain iOS and Windows versions of updaters too (and solve the Linux user requests).
This is not # 1 ( IT is number 1 this the best device I can sure you ) riding in the desert area or crowded city this will pick up your current friends
I really wish you guys would of launched an updated packtalk bold with more in the group and a type C charger. And you would of had my money. I opted for the Sena 50R instead. So far so good. Not knocking Cardo bcoz I've never had one. But that Premier for the Cardo Black Edition was a huge let down for me. 20 minutes of my life wasted! Hope you guys do release a new model soon. 🖤🖤🖤
poopsatbar19 - I’ve used the Packtalk Bold and the SL-2(? ... the one that fits in the GT- Air 2), and the Cardo was far better imho ... I can see Sena narrowed the gap with the 50 series, but the Cardo still has the edge for now from all the tests I’ve seen ...
@@kierenmoore3236 yeah it was a tough decision buying the 50R. The main reason was I ride with 3 other guys with Sena 10Rs. Linked up with them no trouble via Bluetooth. I deffo think Sena had closed the gap. And you're right. From most reviews I still think Cardo has the slight edge. But I opted for the newer system. Type C charger is rapid. I love the idea of the update cable. And I like the idea of the open MESH on the Sena. And the 24 group MESH. Our bike group is forever expanding. So 16 on the Cardo could be a problem! If Cardo had just made a few changes in their Premier the other day I would of hands down bought their system. The only bad thing I can say about the Sena is no IP waterproof rating. But the system looks really watertight. I don't choose to ride in the rain. But it's obviously possible to get caught in it. Cardo and Sena should Just cross MESH and done! If PlayStation and XBOX can cross play! These guys can easy Cross Mesh! 👊🏾
poopsatbar19 - Right on; my main riding partner has the Sena/GT-Air II set-up ... but, if he’d asked me 😏, I would have said ‘Let’s go Cardo’ (clearly superior are that time) ... he got sucked in by the ‘sexy flush-mount thing’, tho’ ... 🤦🏻♂️. I’ve seen him arguing with his SRL unit (30S?!) so many times re voice commands, it put me off Sena even more ... I’m sure the 50 series is better re that (and other things), but I’m really in no rush for a unit, so will wait for now ... Definitely disappointed Cardo’s announcement the other week was not an upgraded unit/speaker package, tho’ ... That would have been 🔥 and a very shrewd move in their part ... Alas, no/not yet ...
Really dumb that you cant just press once to stop music and you have to hold, should be hold for next track instead. or double tap for next track like almost every set of in ear headphones ever.... also the ignore a call function is a little dangerous, just set a single button for it at the bottom so you cant accidentally hit it...
Hi, Thank you for your feedback. We're constantly looking to improve our products, and we will consider your suggestion for future products. Cardo team
CAUTION CARDO BUYERS: The slim charger port is weak and breaks off internally making the unit useless, so registering the unit for warranty is vital because when you crack the case the unit is destroyed. Ask me how I know!!
Hi Burnham, Thank you for contacting us, and we're sorry for any inconvenience. If there's a malfunction in any of our units, we take full responsibility under the warranty. Cardo team
Hi, Thank you for reaching out. We're constantly looking to improve our products and make them easier to use, and we will take your feedback for future products. Cardo team
This is the worst unit I have ever owned. Installed it in a Shoei GT Air. Bad voice command, bad connectivity, couldnt hear music even on full blast with 100 kph on the motorway and the charging port is horrible. When I said Hi Siri I couldnt even hear the bloody phone beep. Works nice in the studio though but in practice worthless
Hi, The Plus and minus buttons on the PACKTALK SLIM are placed on the bottom of the unit one next to the other. There is no need in bending your fingers to press them.
Hi Cameron, We can confirm this is a feature we are looking at, but we can't confirm if or when we will introduce such a feature. To get all the latest news regarding our features, keep following our social media accounts. Cardo team
Cardo is really good, but please, let the app on phone be able to record my conversations via the intercom. It makes recording for videos so much easier!!
What's your current solution?
Excellent video. I feel like I need to watch it more than once with so much important information in it - I have one slim unit in my Adventure bike helmet - and now 5 years later adding a new slim to my dirtbike helmet. This video will be very helpful in my installation and the tips and tricks and general us of the buttons is a great review, as I havent used the adventure helmet much since I rode the TAT in 2020. Thanks again.
Just got this and haven't ridden with it yet, but a few things I've found already. 1)The helmet feels a fair amount tighter with this stuff installed, 2) the in helmet microphone is pointy underneath the foam a stabs you in the chin if the helmet gets bumped, and 3) the charging cord is only about 40cm long. Not long enough to Have your helmet charging off the ground if you're running off a power board and also not long enough to charge from a port on your motorbike etiher. Maybe they could have done away with the absurd over packaging and instead spent the money on a decent length charging cord. On charge at the moment. Would not have a clue how charged it is.. all I get is a red light. Not terribly intuitive.
Man in finally going to get a bike after thinking about it for a few years and this looks amazing.
Waterproof, good battery life, decent JBL speakers, good range, relatively slim design and maybe best of all is that "Hey Cardo" feature which looks so damn convenient.
Still a month or so out from getting the bike and gear but I am so excited. Being able to play music and talk on the road is so damn cool.
focus on riding the bike first.
@@roadwarrior8560 1000%
Great video! Two thumbs up 👍 👍. I’m waiting for my unit to be delivered and can’t wait. Too bad the riding season in Canada is almost over 😔
It would be nice if the paper manuals talked about some of this. I had no idea that this thing could do DMC and bluetooth at the same time. Thanks for the video though.
You must be talking about the pocket guide that comes in the box. The full user manual has to be downloaded off of cardo's website. It (the full manual) covers all the functions.
Do you know if the wired mic and boom mic are both equal or is one better than the other?
Love that guy and his explanaitions, so clear and good I;ve never seen such a good tutorial. Big Thanks.
Great video, but one small suggestion for some of your explanation sections such as 13:35 it would be nice if you had the Cardos on a white background so they are a little easier to see when you are demonstrating which buttons to press on the units. : ) But thank you for making this video.
Hi, Thank you for your feedback. We'll take it into consideration for future videos.
Cardo Team
Thank you thank you thank you.. my unit wasn’t working and a simple reset and a cup of coffee..!!!! Good as new😁😁
At 13:48 it's mentioned to press the Intercom and Phone buttons together to switch to Bluetooth Pairing mode, but he presses the Intercom and Media buttons. I'm guessing it's what he pressed on the video?
Hi,
Yes, The buttons he pressed are correct.
Media and Intercom to toggle between DMC intercom and Bluetooth intercom.
Thank you,
Cardo Team.
@@CardoSystemsGlobal might be worth adding that correction into the subtitles
Nice videos and very nice Intercom!
The voice recognition works fine in french to!
I will buy more for my others helmets.
*But don't forget Linus users: we need Cardo Uptade on Linux! PLEASEEEE ❤️*
I know Im asking the wrong place but does anyone know of a way to log back into an Instagram account?
I somehow forgot the password. I would love any assistance you can give me!
@Houston Travis instablaster :)
@Brantley Trace I really appreciate your reply. I got to the site through google and I'm in the hacking process atm.
Looks like it's gonna take quite some time so I will get back to you later when my account password hopefully is recovered.
@Brantley Trace It did the trick and I actually got access to my account again. I'm so happy:D
Thank you so much, you really help me out :D
@Houston Travis glad I could help :D
Thank you
Why does the paper instruction for bluetooth differ from this video. He pushed the intercom button while the paper has one push the phone button?
I have the slim and like it but wish I went with the bold because the battery for the slim slightly touches on my back when I'm riding in a full tuck. It's not that bad but when wearing a backpack trying to hide from the wind on a chilly morning commute it is an annoyance.
Can I ask what you where doing with your arm during the handsfree commands, looks like you where raising them to do something during each hands free command, seen the shadow of your arm on the table.
I love my packtalk slim. The only problem I have with the voice activation, is that my voice is too deep to activate it, most of the time. I usually have to come up one or two octaves to get it to respond
Ah that might explain a few things.. I've been trying to get the bastard to work.. will try grabbing my balls.
Thanks for the heads up!
I just got the Cardo dual pack because of all the videos I’ve seen on them. Went for our first ride today and man was I so disappointed. Music share would cut the music on and off and back on in both modes, sometimes there would be so much static and wind noise then the mic would blast you out of the helmet and then go very low. Voice command worked when it wanted to and the distance in mesh mode was not that great. We came back and actually took them out and installed the cheap old units that actually sounded better with less noise and static. I wanted this to work for the music share and was disappointed from the start and it just got worse through the ride.
Greetings from Mexico. Does it only support voice commands in English? Or if it has voice commands in Spanish?
hoping for a response, but will the receiver with the buttons that goes on the side of the helmet fit an HJC i10? i understand the i10 is one of the models that's supposed to use Sena HJC Smart but i'd like to use the cardo packtalk slim. The side of the helmet seems to be too thick for the receiver to snap on with pressure.
Great video...... I really wanted the PaclTalk Slim, but I wear a Schubert C4 and since the slim doesn’t have a sticky pad base it just won’t work for me..... so I went with the PackTalk Bold.....
Can you use Voice Recorder mode with the slim?
is it possible to connect plugphone earplug headphones via a 3.5 mm jack ? like instead of the suppiled speakers i see in the unboxing a 3.5mm jack on the speakers so possibly?
Hi Nimitz405,
Thank you for reaching out.
Although technically it is possible, we would not recommend it as our speakers are calibrated to our units' output and sound management.
For more information, please contact support: www.cardosystems.com/support/
Cardo team
love my product, and this video is great!!
is it working with packtalk outdoore
my pactalk slim suddenly doesn't connect to any device even other cardo products. no system messages as well.
I've got one of these, and looking to get the Nexx X.WST2 Carbon Helmet Was wondering if you guys new if it would fit the helmet. Nexx has their own coms and I don't want to buy it.
is it really the only cardo with bluetooth 4.1?
I would like to add one point that could be improved with Universal Intercom. I would like to have the option to select a “Universal Intercom Slave Mode” (Packtalk acts as mobile phone for the other unit) This way, when paired with a unit of a other brand, the command to start the Intercom call are the same as with a Cardo Unit (also for the other device). Right now it is really difficult to start the Intercom, if the other unit is paired on Mobile Phone Channel 2. Pressing the Phone button then just activates Google Assistant on my mobile phone (Mobile Phone Chanel 1).
Hopping to see the option on one of the next firmware updates.
After riding my G4 for years, still riding my original Scala Rider. Bought a them when they came out, got one replaced after its antenna broke off. Now, their batteries start to diminish. So I looked into replacements.
While the Bold seems to be the obvious replacement, I like the Slime more, because - well - they are slimmer.
On the downside: Having to basically charge the helmet and not just a tiny unit is just really complicated when on tour and you have to deal with limit space. (Think of tiny hotel rooms, hijacking the power sockets from a restaurant, etc)
Honest question: Why is there still no USB-C connectors? Is it because of some form of regulations regarding water profess, or would you need to conform to more complicated charging specs?
I would love to see a unit like the Paktalk Slim with a Battery that can be swapped out and charged on its own. So I could always have one charge in my tank bag (or where ever) and switch them when the ride gets really long. And let's face it, the juice always runs out when you need it the most: in the middle of the night, it's raining and you desperately need your GPS to guide you to the next hotel. Wouldn't it be cool to just swap the batteries instead of fiddling with cables attached to some power bank, hoping the rain won't destroy both?
Hi,
After multiple tests we have chosen this design in terms of battery usage. The solution for now is charging while riding. Regarding USB-C, you can always follow our social media channels for any developments about our future units.
Thank you
How can contact someone from cardo ie speak to someone on the phone,
I've trying contact them for over 2 years,
Do the right thing Cardo
Kind Regards
James
Fae (from)
Scotland 🏴
Part of the uk 🇬🇧
Hi James,
Thank you for reaching out.
You can contact our support in the UK: ecs.page.link/Fhyom
Cardo team
can you be listening to music while talking to someone? like while you are listening to music they can talk to you and it pauses while they talk?
Hi jderrick1994,
Thank you for reaching out.
Yes, with DMC, you can listen to your own music and talk to your fellow riders.
For more information, please contact support:ecs.page.link/mzDzm
Cardo team
Cardo team
How can I connect a scalarider g4 to a cardo spirit?
The Hey Cardo voice activation rarely works. To the point I don't bother trying anymore.
My laptop doesn't read my cardo packtalk slim. How can I solve this? I already updated the cardo pc application. But still doesn't read the cardo
Does it compatible with arai rx7x?
Thank you for the video.
How to update with a Linux Laptop?
looking everywhere for a solution, but no luck so far... i have the radio on and a gps app on my iphone when i ride. Unfortunately the volume of the radio is not lowered when a navigation message/warning is played. I prioritized "audio sources" under the advanced audio settings but still radio volume remains constant, i can not clearly hear the instructions of the gps app over the radio ..is this a shortcoming of device or is there a solution ??
Pairing is hilariously un-documented. If you have bike bluetooth/TFT - The key is to pair Cardo Phone #1 to the bike bluetooth system, and then Phone #2 to the iphone/android.
Please resolve music sharing issues
Same here! Not share, but no music from iPhone can be started!
Just bought.....THANK YOU;d
Great video ,very informative.
Is it possible to use bluetooth speakers instead of the supplied speakers as I have custom moulded ear plugs with bluetooth speakers in them
Cheers
Hi Dazbags,
Thank you for reaching out.
Unfortunately, it is not possible to connect Bluetooth earbuds instead.
For more information, please contact support: www.cardosystems.com/support/
Cardo team
The app hardly ever does anything on mine, and my riding partner's. Would be nice if it worked, but I haven't managed to do anything but start the radio. Connecting to the headset is hit or miss... 3/4 miss. Even with it paired to my phone and playing music, it just can't find my unit from the app.
Has anyone fit this to the Scorpion at950 modular helmet? I'm getting mixed answers on whether or not it will fit. Thanks
will this work with the orginal cardo c3 pro in helmet ?
Hello,
Can you write how to connect a non-cardo group via bluetooth? Intrcoms are already paired as rider 1 and rider 2.
I am waiting for a response
Great video thanks for the help
Thanks Valerio, Enjoy the ride!
Bought it, no chance to hear anything with full volume on both Cardo and phone going above 60km/h. I have a Yamaha yzf r125 with Leo Vince exhaust. Not able to hear music or phone calls
Relocate your speakers
Something wrong with your set up. Works fine on my cbr600 black widow exhaust at 110mph. Even increases volume with ambient noise
hi! if you will test packtalk slim earphones with some stereo music - the short ear is playing left audio canal , but long one-right one. Is it a bug on my device or maybe anyonene faced with same issue?
I'm confused about the position of the hybrid microphone during installation. The manual states that it should be on the right side while the picture shows that it should be on the left. I ended up placing it on the right side because otherwise the wires are too short. The same confusion is visible in this video. The microphone is placed on the right, but when the helmet is put on, the microphone is on the left side. Confusing. In addition, the microphone is always blocking the closing of my modular helmet.
Furthermore, a great device except for the radio reception. This one is dramatic and the RDS function does not work either.
Hi,
For technical assistance, please contact our customer support by choosing your device in the link below:
ecs.page.link/mzDzm
Contact your local distributor via the "Still got a question?" section, at the bottom of the page, by choosing your country.
Thank you for your cooperation, Vince.
is there anyway to lower the system beep volume on the packtalk?
Hi, yes, you can adjust the "system announcements" slider in the Cardo Connect app.
Cardo Team
I bought I Cardo Packtalk Slim and I tried connect with Sena and it never works.
Hi Douglas,
For technical assistance, please contact our customer support by choosing your device in the link below:
ecs.page.link/mzDzm
Contact your local distributor via the "Still got a question?" section, at the bottom of the page, by choosing your country.
Thank you for your cooperation, Cardo team.
This video should've shown how to pair devices using the phone app. It's way, way easier to use the app than remember button presses.
Voice recognition works perfectly once you realize a couple things:
- Set voice sensitivity to High in the phone app
- Speak SOFTLY to Cardo. There's no reason to yell at her, even if the wind is loud. There's also no reason to insert a pause between "Hey Cardo" and your command. Just gently say "hey cardo battery status" and it'll work perfectly every time.
- Speak LOUDLY and clearly "OK GOOGLE" to activate Google assistant. Then wait a couple seconds for the phone to connect before saying your command. I'm not sure if you need to speak loud or soft to wake Siri as I don't use an iphone.
Pro tip: I love my Slim unit, but my first one had the micro-USB fail and was replaced under warranty. The new one has a slightly revised connector design (still micro-usb, unfortunately), but it feels SUPER stiff when trying to insert a cable. To avoid breaking this new unit, I bought a tiny USB-to-magnetic connector. Now I can use a simple magnetic connection and not wear out the micro-USB plug. It works for data transfer (firmware updates) too. The rubber cap can't close, so I'm sure I'm compromising the waterproofness of it, so I make sure to remove it if ever caught in the rain.
Pro tip 2: I appreciate that Cardo has worked to add the best speaker options in the business. But wind noise forces me to wear earplugs anyway, so I've moved on to just using good earbuds with memory foam to block the wind noise. It's a game changer in terms of hearing your buddies without blasting your ears away! You'll find you have to turn the volume way down compared to using speakers.
My microphone is very soft when on call, but loud on voice command? I'm NOT using a boom mic and the mic is velcroed right in front of my mouth 20mm apart.
Hi QuadroRC,
Thank you for reaching out and, we are sorry for the inconvenience.
Please try raising the volume of the phone calls specifically with the scrolling wheel.
If the problem persists please contact support here:
ecs.page.link/mzDzm
Cardo team
How you shut the system off
I bought the Cardo freecom 2 dual pack. Sound was good between riders but I found I couldn't conect to the tft because it would just cause issues with the other rider . Cardo advised me to buy packtalk bold. I bought the slim version. My units must be faulty because I refuse to believe they can be this bad. Pairing was a nitemare, constantly saying, Helllo, hello? Can you here me?
When they were paired I could barely hear the other rider, when at motorway speeds, nothing. Then even at slow speeds I could barely hear the other rider and he could not hear me at all. Said he was also getting interference and sometimes felt like radio static.
I bought this so I could connect to the bmw tft and hear my phone ect. The old Freecom 2 was better. I can't understand this. Also the Cardo app couldn't find any units even though they were on and connected. I took these on the North Coast 500 and they failed miserably. We'd try each day, to see if they'd work but going through the pairing ritual was ruining our minds. We just never bothered with them in the end. They just ruin the rider experience.
Another thing is, the helmet speakers go nowhere near my ears, I have the Hjc Rpha 11, the location for the speakers are nowhere near my ears but this was true or the Freecom 2. Cardo should make in ear speakers because all helmets and heads are different.
I don't know what to do now. I'm sending these back as they are not fit for purpose. I may try BMWs own helmet communication systems, they should at least conect to their systems and be able to talk to another rider. I swear I could buy cheap Chinese Crap from alibaba that would be better that these.
I paid £380 for two of these simply to talk to a friend. I could make something work better that these myself.
Can i drive with this in the rain?
Yes, all of our current range units have waterproof capabilities.
I have had my PackTalk slim for over a year now and have been caught in the rain a few times, it definitely holds up and is water resistant.
Can i pair and use this on my phone while also paired with my dedicated music player?..
Hi Grim,
Thank you for reaching out.
Certainly, this is one of the features the Packtalk Slim offers. You can stream music from your phone while using the intercom with Bluetooth audio mixing enabled.
For more information regarding this feature or different features, our units have, please contact support: ecs.page.link/mzDzm
Cardo team
loving my slim unit, but please talk about parallel audio streaming and priorities.? my sena sr10 pmr radio device, should it be paired as gps.? or mobile 1.? I miss some of the first words in a conversations which never happened on my sena srl can this be fixed.? thanks
I am installing my Packtalk slim and I am a little confused. The video clearly shows the mic being installed and operated on the left side. The connector to the mic is on the right. The wire is not long enough to reach from my right to the left side. Am I seeing something different? Also, the instruction says to install on the right side.
Hi Peter,
Thank you for reaching out, and we apologize for the confusion.
The unit should be installed on the left side of your helmet.
For more information, please contact support here:
ecs.page.link/mzDzm
Cardo team
Why not include the 45mm JBLs and make people pay extra for those after they’ve purchased your top of the line unit?
Hi, thank you for your feedback, we will consider it for our future products.
Cardo Team
Also, I often have to repeat commands for the unit to respond. Is this common? My microphone is slightly offset but is still in front of my helmet, only tucked slightly behind the right side cheek pad. I have spoken on the phone with people and they say they can hear me, it sound a bit windy but not bad. Just updated so hoping that fixes it, but wondering if anyone else has had experienced similar issues! Thanks
I just tried setting mine up but it only recognised one voice command. after researching I found a guy recommended to change the language via the app to english UK instead of USA and it started working instantly. maybe try playing around with that?
Hi! Radio has a very poor reception power and RDS seems to not be working. Is there a simple way to debug this as last time it went to Warranty Repair took 2 months
Hi Tiago,
Thank you for reaching out and, we are sorry for the inconvenience.
Please make sure your unit is updated to the latest firmware and perform a factory reset.
If the problem persists please contact support here:
www.cardosystems.com/support/
Cardo team
I am trying to connect Cardo Packtalk Bold to a Harley Davidson 2021 Road Glide with the Boom Audio. It doesn't seem to be working. Now my Cardo keeps saying either connect to the phone, or It doesn't know that number, especially with an half helmet at 70+ mph. I guess I can't have two items (Packtalk and Boom audio) connected at the same time.. Mind you, I am not a computer savvy guy and no videos showing how.
Hi Mark,
Currently, our units are not compatible with Harley Davidson infotainment systems.
We hope this helps, Cardo team
I have the smarth and having problem with voice commands, firmware update to 5.7 still the same
Hi,
Thank you for reaching out.
Regarding the voice commands,
Can you adjust the microphone sensitivity slider in the Cardo Connect app?
Can you recheck the installation and confirm that the mic is directed to your mouth?
Can you check the language settings in the Cardo Connect app (English UK/English US)?
If the problem persists, please contact support: ecs.page.link/mzDzm
Cardo team
Good job 👍
Please help. My cardo palcktalk slim shuts off unexpectedly whenever it´s paired with a non-cardo intercom.
Hi, All CARDO current range units can pair to all known Brands intercom units.
There is a specific brand that can't work with any intercom brands unit.
It's BT-S
I now have a long length of cable where the speakers clip into the unit and nowhere for it to go???!!! Your vid is like " That's it!' after you have just stuffed the remaining cables into the helmet without showing where to run them?? You also don't show where to fix the mic on a full face helmet??
If I just wanted to buy a cardo unit that I can communicate with my wife's cell phone and my helmet what's the best unit?
Hi, thank you for reaching out.
We have a great tool the help you choose the best fit communicator for you:
ecs.page.link/9KPeQ
Please let me know if you need any further help.
Enjoy the ride, Cardo team.
I have a Shoei Neotec 2 but I don't like the Sena SR comm. How much does the Cardo Pactalk slim fit into my beautyful helmet?
Hi, yes, our PACKTALK Slim will fit your helmet. If you're unsure about any helmet check compatibility here: www.cardosystems.com/packtalkslim-compatible/
Cardo Team
I have my new Cardo sli. It was recommended to me by my riding buddies. I have an Arai helmet and it doesn’t seem to be compatible. There is an exhaust outlet on the back of the helmet. Which is blocking where you would mount the component. Is there a fix or work around for this?
Hi,
Please send a message to our Info@cardosystems.com with the picture of the helmet and the description of the issue.
This dude has to be related to Van Damme..
No idea why cardo would enable ads on this video 🤔
Don't get it cold the battery dies. I went thru 3 packtalk Slim units
Hi Steven,
Thank you for reaching out.
It is not recommended to use the units in extreme cold.
For more information, please contact support: ecs.page.link/mzDzm
Cardo team
Cardo Systems, can the Packtalk Slim be installed on the HJC RPHA 90S?
Hi Theo,
Thanks for reaching out. You can check the compatibility of your helmet with this video: ecs.page.link/VR3Go
Cardo team
iOs 14 on iPhone and i have problems with music from phone! Is there new firmware update available soon?
Hi,
Please keep following us for future updates and announcements.
If you're experiencing problems with your unit, go to our support page and choose your device in the link below.
It has much information with FAQs, pocket guides, user manuals, helpful tips, and videos.
You can contact our support via the "Still got a question?" section at the bottom of the page.
You will need to select your country so your local support could assist you.
www.cardosystems.com/support/
Thank you,
Will Packtalk Slim fit a Shoei GT Air II helmet?
Hi Daniel,
Thanks for reaching out. You can check the compatibility of your helmet with this video: ecs.page.link/VR3Go
Cardo team
Hi, can you please tell me if the package of a new unit comes with some kind of seal?
I just received my packtalk duo today and didn’t find any seal on the outside box and none on the inside box, which I’m not sure if is a brand new one or just a return from someone else.
Thanks
Hi,
Thank you for reaching out.
The box comes with the sleeve only on top, without any kind of seal.
Cardo team
@@CardoSystemsGlobal
Thank you, but let me ask you a couple more questions please,
What’s the latest model/model number of packtalk today?
What’s the firmware version that comes with the units purchased today?
Thanks again
Will this fit my bell race star 2
Hi Paul,
Thanks for reaching out. You can check the compatibility of your helmet with this video: ecs.page.link/VR3Go
We hope this helps, Cardo team
in previous version I could set my name on carrdo community, so why tunring on it greets me with "hello Peter Smith" instead of "hello packtalk slim jbl" like now, it is still available to set (and I just don't know how) or not anymore?
Hi TheLoony90, thank you for reaching out.
Sorry but this feature has been retired from all PACKTALK and FREECOM line from V4.0, and is available only on SRC pro, G9, G9x, and Sho-1.
Thank you for your understanding, Eli.
Thanks you so much. Great unit good craftmanship and nice brainwork. Cardo is great, but please, let the app on the "first and / or second paired phone" be able to record my two or more ways of conversations via the intercom.
Hi, thank you for your feedback. We will consider your suggestion for future updates.
Cardo team
Just bought this! Only one speaker works though, I updated the system and etc. Just curious if I'm doing something wrong or if it's a failure on the speaker.
Hi,
Please check that everything is connected firmly and that the speakers are directed to your ear canals. If the problem persists, please contact support: ecs.page.link/mzDzm
Cardo team
Add ability to update device without computer.
Hi, Thank you for the suggestion.
we will forward that along.
Thanks,
@@CardoSystemsGlobal Agreed! It would be amazing if we could stream the update from our phone's data connection rather than having to go to a PC to plug in and manually update firmware. It would eliminate the need to maintain iOS and Windows versions of updaters too (and solve the Linux user requests).
This is not # 1 ( IT is number 1 this the best device I can sure you ) riding in the desert area or crowded city this will pick up your current friends
I really wish you guys would of launched an updated packtalk bold with more in the group and a type C charger. And you would of had my money. I opted for the Sena 50R instead. So far so good. Not knocking Cardo bcoz I've never had one. But that Premier for the Cardo Black Edition was a huge let down for me. 20 minutes of my life wasted! Hope you guys do release a new model soon. 🖤🖤🖤
^ This !!!! A few updates/bundles for the Packtalks, and you would be decimating Sena right now ...
@@kierenmoore3236 100% agree! Have you got a Cardo bro? If so how you finding it?
poopsatbar19 - I’ve used the Packtalk Bold and the SL-2(? ... the one that fits in the GT- Air 2), and the Cardo was far better imho ... I can see Sena narrowed the gap with the 50 series, but the Cardo still has the edge for now from all the tests I’ve seen ...
@@kierenmoore3236 yeah it was a tough decision buying the 50R. The main reason was I ride with 3 other guys with Sena 10Rs. Linked up with them no trouble via Bluetooth. I deffo think Sena had closed the gap. And you're right. From most reviews I still think Cardo has the slight edge. But I opted for the newer system. Type C charger is rapid. I love the idea of the update cable. And I like the idea of the open MESH on the Sena. And the 24 group MESH. Our bike group is forever expanding. So 16 on the Cardo could be a problem! If Cardo had just made a few changes in their Premier the other day I would of hands down bought their system. The only bad thing I can say about the Sena is no IP waterproof rating. But the system looks really watertight. I don't choose to ride in the rain. But it's obviously possible to get caught in it. Cardo and Sena should Just cross MESH and done! If PlayStation and XBOX can cross play! These guys can easy Cross Mesh! 👊🏾
poopsatbar19 - Right on; my main riding partner has the Sena/GT-Air II set-up ... but, if he’d asked me 😏, I would have said ‘Let’s go Cardo’ (clearly superior are that time) ... he got sucked in by the ‘sexy flush-mount thing’, tho’ ... 🤦🏻♂️. I’ve seen him arguing with his SRL unit (30S?!) so many times re voice commands, it put me off Sena even more ... I’m sure the 50 series is better re that (and other things), but I’m really in no rush for a unit, so will wait for now ... Definitely disappointed Cardo’s announcement the other week was not an upgraded unit/speaker package, tho’ ... That would have been 🔥 and a very shrewd move in their part ... Alas, no/not yet ...
Really dumb that you cant just press once to stop music and you have to hold, should be hold for next track instead. or double tap for next track like almost every set of in ear headphones ever.... also the ignore a call function is a little dangerous, just set a single button for it at the bottom so you cant accidentally hit it...
Hi,
Thank you for your feedback. We're constantly looking to improve our products, and we will consider your suggestion for future products.
Cardo team
Why does some of the units have HJC written on it, whereas the one that you are are reviewing does not have it?
Hi, thanks for reaching out. You might be referring to the SmartH, released before the PACKTALK Slim.
Ride safe, Eli.
Управление кнопками и голосом не удобное м очень сложное.
CAUTION CARDO BUYERS: The slim charger port is weak and breaks off internally making the unit useless, so registering the unit for warranty is vital because when you crack the case the unit is destroyed. Ask me how I know!!
Hi Burnham,
Thank you for contacting us, and we're sorry for any inconvenience.
If there's a malfunction in any of our units, we take full responsibility under the warranty.
Cardo team
EN FRAN9AIS CE SERAIT MIEUX
Geeze, this is impossible to remember
Hi,
Thank you for reaching out. We're constantly looking to improve our products and make them easier to use, and we will take your feedback for future products.
Cardo team
My head hurts, think I'll just stick with the Chinese cheapo.
This is the worst unit I have ever owned. Installed it in a Shoei GT Air. Bad voice command, bad connectivity, couldnt hear music even on full blast with 100 kph on the motorway and the charging port is horrible. When I said Hi Siri I couldnt even hear the bloody phone beep. Works nice in the studio though but in practice worthless
Voice command sucks
pressing plus and minus to reject a phone call my joints don't bend that way
Hi, The Plus and minus buttons on the PACKTALK SLIM are placed on the bottom of the unit one next to the other.
There is no need in bending your fingers to press them.
@@CardoSystemsGlobal thank you i know were they are i have a cardo thanks. thank you for the pointless reply.
Worse thing I ever brought not even close to loud enough
usb cccccccccccccc
Hi Cameron,
We can confirm this is a feature we are looking at, but we can't confirm if or when we will introduce such a feature.
To get all the latest news regarding our features, keep following our social media accounts.
Cardo team