I have had the most frustrating experience ever messing with this machine. BUT tonight I think I have finally figured it out the solution, at least it worked for me anyway. If you haven’t already done so, you need to check “THE SIPHON EFFECT” on your drain. Because I had previously experienced the drain hose coming out of the wall with a previous washer I had shoved this one way down in into the wall when I got this new GE washer. Apparently it cannot be too far in or it will create what is known as the siphon effect. What was happening with mine is it would fill and within a minute there was only inches of water in there for almost the entire remainder of the wash load. There was no way the clothes could possibly get clean with such little water levels. So I backed the drain hose way back out of the standpipe to the 7” GE recommends, and believe it or not that has solved my problem as far as I can tell. It was an immediate fix-so simple I still can’t believe it!! It would definitely be worth a try if you haven’t already checked this. That explains why I never had more than a couple of inches of water in the wash tub no matter what- - because it was emptying out to equalize the pressure as soon as it would fill, that much more would siphon out and the pump was never even engaged. Which also rendered deep fill useless. I sure hope this can help someone who’s had as much hate for their brand new GE HE “Deep Fill” machine as I have! 😤
Anyone knows why the load is extra damp when done spinning? My previous machine spun the clothes way drier than this machine. Any suggestions for me to remedy this issue?
It says in the manual on Page 11 "The Stain Removal Guide feature allows you to indicate what stains are on the garments in your load. This feature incorporates a patent pending treatment method. An initial water fill is performed at a temperature tailored to the stain type selected and to an amount which enables a concentrated cleaning step. A stain scrubbing period, followed by an active soak, is conducted to effectively treat the stain. Then additional water is added to the selected temperature and the wash phase is conducted for the cycle selected" which means--- a small amount of water is added and then it agitates to get the stain out, then it soaks, then it fills to the level chosen. Also, it says in the manual that for bedding you should use BULKY setting which will do Deep Fill and Deep Rinse. The extra time is added to the wash cycle because of the fact that there was a stain setting chosen and it needs to do the small amount of water/agitation/soak cycle then wash.
Amen thank you for reading your book in knowing how your washer works. I did not see this in the comments below until after I already already commented you are 100% correct!
I also wanted to comment about the stain settings. It's my 64 year's young opinion that you must scrub a stain out manually before you machine wash. There is no machine on earth that will get a deep stain out without human intervention!
I've had this washing machine for a few years now and the lint that comes out on my clothes is ridiculous. I've researched on how to find the problem and rectify it but I can't find anything in regards to this problem!!!
I was having the exact same issue. I was about to call GE and have someone come and look at it. Good thing I didn't because I figured it out myself. My drain is in the floor and my hose was suppose to be 30 inch Above the base of the washer. So I rigged it up and now it is filling the way it is suppose to. I was hardley getting any water in the drum at first and notice it was filling and draining at the same time. So I moved my hose and now it works PERFECT!! I don't have to mess with the deep fill!
I had mine for 3 yrs and just recently had this issue. We recently moved our washer and somehow our hose went further down. I just moved it out some and now it's filling perfectly. I think I need to buy a stopper of somesort so it doesn't get pushed down again.
I have the exact same machine, except I don’t have that center agitator, minefields with a little bit more water than that, but when it’s washing the clothes just shake around and don’t all get wet and don’t really get washed
6 years later i think for the deep fill setting you need to put the cycle on buky items you had it set to whites ...i do understand when i was younger are washers had 3 setting filled it up properly and lasted like 6 years before needing to be fixed or replaced.
It may have been set on whites at that time, but I had tried all the settings. I followed the exact directions in the manual that told how to use the deep deep fill function. And this still did not work. I tried it for several days and experimented with it and then finally I returned it to the store. It’s because it’s an HE model and it said to government restrictions on water fill. The store told me all the washing machines fill up like this. So I bought a bottom of the line since I wasn’t getting what I wanted.
Ross Kulma It never filled beyond 5 to 6 inches of water. I read the manual many times and tried it all ways with all the settings. The only thing I can think of that could be the problem is if the “fill” has a timer on it and not a water level sensor . The water fills slowly. I returned the machine and bought a bottom of the line washer. It still fills the same , but the machine agitates the clothes better. I am resorting to adding 5 gallons manually with a bucket. I wish I could get my old washer back! I should have just paid to have the old one fixed.
That’s about all you will get from one of these he washers. Your washer has a waterfall that baste’s the clothes from the top. Not all cycles will deep fill. The water you hear sloshing is used to balance the tub in the spin cycle it’s not in the tub.
@@theartladyshome1169 That's how I feel!!! I never knew that they messed up ALL the washers..I thought it was just the front loaders and removed some agitators. But thought the ones with agitators were still the same...UGHH!!!
@PinkPower4 actually a great trick to this water temp issue is if ya want hot to switch the water supply lines i had a he washer its gone now but when i wanted hot water i just unscrewed the water lines and put the hot water line on the cold water inlet the machine was to dumb to know it was filling with hot water.
May I say for sheets you should put the dial on sheets and towel setting, uses more water. On the whites cycle, less water is used even with the deep water selected.
Yes, and I had a plumber check out the washing machine when he was at my house fixing my sink. He said all valves are working and that’s just how the machine is. I also called my water company to check on water pressure the water company assured me that all pressure was fine.
Same exact thing happened to me. I had the wash plate version. Yours has the agitator. I called GE that it would not deep fill and it didn’t add much water they told me unplug and plug it back in to reset it. I can’t do that all the time. I bought a Speed Queen instead.
I bought a 2018 Speed Queen . The one without digital buttons. It did not clean my clothes. I called the store and Speed Queen. Apparently Heavy Duty cycle is actually Normal cycle. This what I was told . I was washing clothes, sheets and rugs twice. It is being picked up tomorrow with a large restocking fee . My next one will be bought at a large chain store without a restocking fee, no hassle return policy. So much for buying at a local small appliance store. I do not want a washing machine for 25 years that does not clean laundry .
The 2018 SQ are NOTHING like the previous models. They have gone off the deep end and pretty much destroyed what made people want to buy their machines. They have removed the transmission and the brake, and have turned them into a cheap HE washer like this one, except they charge $1200 for the privilege. I have a pair I bought brand new in late 2013, and I absolutely love them. I will keep them going until kingdom come since I can no long get a real Speed Queen anymore.
I almost didn’t buy this washer because of these reviews. Mine works perfectly and fills up 3/4 of the drum with water. This washer is actually amazing.
I have the same one, just got it a couple weeks ago, and hate it for this exact reason not enough water! With a load full of jeans the tops of them aren’t even wet or ever go under the water. Clothes do not even over. You can stick your hand down into it and only feel dampness, there’s no water. I’ve tried everything. Absolutely disgusting with it!
@@NakedBlastoise I’ve tried what I feel is absolutely everything. Shouldn’t have to be doing all that on a new washer. The deep rinse however does seem to work properly but never has it worked during any setting on the wash cycle. Thank you though!
I just purchased mine too.. scares me because I haven't even made a payment yet.. I'm hoping she's just using it wrong.. Mine seems to work fine. I'm still learning to use it..
So I just bought mine a month ago. Is there any problems with agitator? Mine doesn’t seem to agitate like yours. It almost sounds like it is lagging.I believe I have newer model. I spent $1700 on a washer and dryer a I am beyond frustrated right now. I have service tech coming out next week. 😕
Agitator was fine, my problem had to do with filling up with water. Only 5-6 inches of water. I returned it and bought the base model. Still not much water because of the energy efficiency restrictions. I add more water with a hose!
Mine would start a washer then fully shut down and at other times it starts a cycle all on its own with nothing on board and stop unless u unplug it and u plug it back in and it continues to go until it thinks done
Wouldn't say she is lying but something is not right. I have had this machine a month and it works. I returned a 2018 Speed Queen . It did not clean anything.
you guys I was told from ge company when deep feel gives you twenty six water to fill up. after it done it drains the water out. it works great and awesome ge washer machine.
I have the same machine and the same problems. Sometimes I will have a garment come out with dry spots on it. I have read the manual and also watched videos. It just doesn't do what it is supposed to. I wish I had returned mine .
anyone have an idea what h20 supply code means on this unit? mine will fill with more than enough water, then goes to drain and spin. thats all its doing
No one wants an old handcrank type washer . People want a washing machine that cleans laundry the first time and lasts. I bought a Speed Queen and am returning it . I thought buy a Speed Queen and all will be well. I learned the hard expensive way this is not true.
Okay this style washer I was supposed to get from Lowe's I told the guy I want the glass-top I specifically said that while he sends me to style with the metal top well basically both these models are made by the same people and have same sensors the reason why she's only getting a few inches of water in the bottom is because it has sensors like if you had a child was the climb in there you don't want them drowned and that's why you're only getting 6 in you have to operate this washer like this you have to close the lid turn the washer on let the washer fill up fully no words it's full and it's starting to agitate then you can open the washer then you can put your detergent or whatever whatever or if you did it in the start before you know you started it up but the problem is this if you open that lid and then hit the start button you're only going to get 6in of water it's like a safety feature cuz I called the GE people and told them my issues and they told me that has all kinds of sensors and you have to start from the start close the lid hit the start button let the washer fill up fully okay
When will the manufacturers finally figure out that we are not happy with this! Not all of us can be brainwashed into believing these new machines clean better. If clothes are coming out dry, that is a HUGE problem and completely un acceptable.
The water is actually in the tubing. It’s to help stabilize the washer so it doesn’t get off balance as easy and you have to put the water level to extra heavy and turn on the deep water and hold it in
The washer is supposed to have water in the bottom all washers have it even front loaders the reason it does so the hoses inside of the wash dont dry and crack to come home with a flooded house
So glad you posted this. I am building a new home and have been shopping for new appliances for 2 years. I thought I had made my washer choice but after seeing this it's back to the drawing board. I really do not think there is such a thing as an automatic washing machine any more. Its been my experience in the last 15 years that all of them are "babysit" only unless you don't care that your clothes aren't being washed. I just fill the macine from our laundry tub after it senses. If I fill it before it senses then start to wash the machine just empties all the water out and then I must start again. I also add water at the rince cycle so that it has enough water to rince. Our current machine is a Whirlpool. My mother had a wringer type machine and I'm certain it was a lot quicker to do a load of laundry in the 1950s. Hope this comment helps someone.
I just sent this washer back because of the water level. Yes the owners manual said the water may not cover the clothes and it didn’t. Deep fill don’t work on normal mode per customer service. And the run time is longer than a regular machine. To me this machine is not good, GE could have done a lot better For a machine costing over $650. The only thing I like about this machine was the see through top. I agree with what the lady said .
Thank you so much for going into details of what you don't like, this was extremely helpful!!! I currently have a front loader which I hate (main reason lack of water and clothes not getting clean) so I'm searching for a new better top loader with ad adequate water level, ability to choose my water size and that will actually clean.
There is no physical way to remove the water when the pump is below the waler exiting at the wall. If you wish to remove all water the hose must be lowerd to the base board near the floor or habe the water exit through the floor move the exit hose on back of machine to the floor also. That is the omly way to pump out everything. A one way check valve at exit may help a bit there is no pressure back ward to activate the valve the water left in the pipe will trickle back into the machine.
I hope you figured your washer out by now. I have the same exact washer. Bought in 2020. You have to push deep fill button and hold until you hear a certain chime. It fills with more water than i need. Read your book!
Lady omg, I have this washer, it’s amazing. You set your cycle wrong, when you were about to press start you accidentally hit power and turned it off, when you started again, you also accidentally hit the grass stain remover, that’s why the water is so low. You didn’t see that the stain guide was on, yes hold the deep fill button down and it will fill the tub COMPLETELY, nothing is wrong with the machine, it’s that you hit the wrong buttons
I tried the machine for an entire week using every setting, and I could never get it to fill past 5 inches, most of the time it would fill with 1 inch of water.I read the manual many times And tried every setting not sure if it was a defect in my machine. My plumber checked it out and I also have the water company check my water pressure everything was fine on my end.I returned the machine and bought another model. I’m still not happy mine only fills 5 inches of water, and there is a deep fill on that one as well. What I have to do is haul from the kitchen 5 buckets of water And the machine is still only a quarter full.
I thought there was something wrong with my water pressure. When I wash I like to see lots of water and lots of soap suds. There was hardly none in this eashi machine so I might take it back to Lowe's.
I'm having the same problem deep fill is already on but it's not enough water.... We bought this so we can wash our king size comforter it's not capable at all because the it doesn't fill up the water enough...
ernanv24 top load machines are rubbish. Inefficient and outdated. They have never been good at cleaning oversized items anyway everything gets knotted and pulled about way more than is good for it. They have slow spin speeds so you waste extra time and energy drying. Do yourself a favour and get a large capacity front loader, used everywhere else in the world for the last three decades.
I sent mine back....I got another washer but the same thing. It doesn’t fill up on deep fill. It’s the energy restrictions they’re putting on the washers now. Very frustrated I got rid of my old one.
Mine has gotten to the point that when it comes to the spin & drain cycle it stops, I can shake it violently it will continue, when the next spin cycle comes up same thing
One other thing, when u use the stain options it never fills up, it uses a little water and scrubs the clothes first, then after the stain cycle finishes it will fill and run the cycle normally. The machine is working fine
mike miller u obviously never owned a calypso, when u use the Stain treat option it wouldn’t use it lol get your fax straight dude. It would spray water and then spin and agitate without water or recirculating pump for about 15 min and then it would fill and recirculate the water . Stain treating is mainly pretreating clothes with soap and u let it sit for a while before washing. Look it up dude, it’s on the back of every soap bottle. And if your using you tube comments to simply argue and bash other brands simply cuz u don’t like them then u should get another hobby my friend. Sure SQ is great (not the new versions) in my opinion, to each it’s own, but I wouldn’t say it’s the last damn coke bottle in the desert.
That is called "catalyst cleaning action" it would use the recirc pump and spin to preatreat the clothes before agitation. Get your facts straight, you arent going to argue with me about washers. I know more about them than anybody.
All new machines seem to have the same kind of problem (water).. They need to go back like the old machines fill up with water to circulate and clean...simple!
@@nancygarcia7222 one I hate and is just as bad. Sorry I don’t have a good answer. I need to hand fill my new washer. Still looking for a solution. The guy at the store said they all have the water saving built into them. I’m going to install a Spicket at my washer site so I can fill the washer with a hose.
This was returned to the store because it never deep filled on any of the recommended setting, and all settings and combinations were tried. The instructions manual was read, and instructions were followed as stated in the manual . I watched the water levels the entire time washing and the machine did not preform as stated in the manual. As a teacher of 31 years I am capable of following instructions, and was very disappointed in the machine, and the deep fill option. My clothes did not wash properly, and did not feel clean.
I was having the same issue.. but.. I figured out why it wasn't filling properly. GE installed my washer and dryer so I didn't Think that was the reason.. BUT IT WAS.. my drain is in the floor. Well the hose needs to be 30inchs ABOVE the base of the washer. So I moved the hose to where it needs to be and now.... IT WORKS AMAZING and I love my washer. I don't even mess with the deep fill now.
There's a few things that could be wrong either your faucets were not turned all the way on, screens in your hose is stopped up, hoses connected improperly hot to cold cold to hot, drain hose improperly installed causing water to siphon out of machine or a malfunctioning water fill level sensor. By the way they make this exact same model with the old-fashioned dials were you can control every aspect of the wash cycle I e water level, water temp.
I have this washer and I hate it. It’s out of warranty now and half the panel buttons work, and the bleach tray is all rusty. It’s never worked right and cancels many times and you don’t know what cycle it was in when it cancels. So you have to rebalance the soaking wet load, run it on drain and spin and then start over and HOPE you can get through a cycle. Hate hate hate it.
You buy a machine based on the literature and reviews that are available to you. Just because the manual says it will work a certain way does not mean it actually will. It's a crap shoot these days when it comes to buying any new appliance. And they only last about 3 years without problems if your are lucky. Manufacturers are fully capable of making an appliance that will work right and last for a long time but they won't because it is not profitable for them or their shareholders. It's all about turnover. In other words forcing you to buy another one as quickly as possible in our throw away world.
I'm having the exact same issue. Deep Fill is DEFINITELY NOT Deep Fill. Just don't understand how I pay $600 for something as simple as a washing machine and not only does it NOT fill as expected, it doesn't clean your clothes!
You are using the Deep Fill button incorrectly. For each press it adds 3 Gallons. If you HOLD the button down for 3 seconds it will beep then it will fill to the maximum. Hope that helps.
I just got one, worked perfectly fine. Mine is a Crosley, but its literally the same thing with just a different badge, mine might be newer though, not sure. Came with sample tide pods and scent booster and I did my first load in it yesterday and I was amazed at just how clean and soft my clothes came out! Great product overall, I realize this review was 3 years ago, and I can only hope that you got your issues figured out! Next task is to get the little dongle for the washer and dryer to make them wifi enabled.
@@huntershortrepairs just bought this year only had it about 5 months but I'm thinking it might be because I don't have my hot water turned on to the machine
@@kennyknapp7091 that could definitely be the case, most of the cycles it mixes the water, so if it's only doing cold water, you may need to adjust your cycles to cold only, and then use the deep fill feature
I wish I would've seen this video before I bought mine, it does the same thing yours is doing! I can only use the whites setting and only after putting water in, draining without spinning (weight of the water and clothes) and then putting it on the whites setting and pushing the deep fill button 4-5 times to try to get enough water!!! Otherwise it trys to "wash" dry clothes. And talking to ge in fb messages was absolutely no help! This washer would be great if it gave a proper amount of water, side note though I love the matching dryer!!
The thing we must know, it’s that the water is the principal thing that cleans clothes. The soap contributes for a little part only. So no water, no real cleaning. Ridiculous.
I lol’d at how frustrated she was with the water basin in the bottom. Thank you for that. The real question here is what is better; front load or top load? Because I’m in the market for one of these WiFi connected washing machines to save me time throughout my week.
@@engygeorge10 make sure you hose is 30inches ABOVE the base of the washer. My drain is in the floor (washer and dryer is in basement) so I have the new hose that came with the washer and my old hose from my old washer and put them together (to make it longer) I zip tied the hose to my water line to make sure it would stay 30 inch Above the base. And BAM it works PERFECT. Now it fills like it suppose to and I don't have to mess with deep fill at all.
I loved this machine! Until it stopped draining and spinning yesterday... which was 385 after we purchased it and 20 days beyond the warranty. I can't find any videos on how to open the machine to take a look at the pump - which I assume might be clogged! All of them have GE washing machines that have a removable front panel, but this machine doesn't. I'm so frustrated...
A L why do American appliances have such poor warranties? In the UK you would expect at least 2 years on the very cheapest £160 / $200 machines, 5 years on a mid range £400 / $500 machine and upto ten years on a top quality machine like a Miele at £700 plus. In addition we have consumer protection laws which state something should last a reasonable time- if it fails catastrophically just out of warranty you can claim that it was not of satisfactory quality given the price paid and the duty it was put to. The manufacturer may be obliged to pay at least partially even after the warranty has expired. American consumers seem to have so little protection.
My washer was doing the same thing with low water, and then I realized that the guy who installed it forgot to turn on the hot water valve so it only used the measured cold water. Once I turned on the hot water, it worked well. Holding your finger on the Deep Fill button will make the water deep.
If you’re on colors/normal setting it’s a regulated amount of water and the deep fill doesn’t work with colors *normal* but the others will. Late seeing this but this is why. Use another setting and you control the water level.
The water you hear sloshing around is not in the bottom of the washer, it's in the water ring which is the white ring that goes around the top and connects to the inner and outer baskets. It's to help maintain balance during the spin cycle.
I'm having the same issue with the water level. I feel like my clothes aren't getting fully cleaned 😕 😪
I have had the most frustrating experience ever messing with this machine. BUT tonight I think I have finally figured it out the solution, at least it worked for me anyway. If you haven’t already done so, you need to check “THE SIPHON EFFECT” on your drain. Because I had previously experienced the drain hose coming out of the wall with a previous washer I had shoved this one way down in into the wall when I got this new GE washer. Apparently it cannot be too far in or it will create what is known as the siphon effect. What was happening with mine is it would fill and within a minute there was only inches of water in there for almost the entire remainder of the wash load. There was no way the clothes could possibly get clean with such little water levels. So I backed the drain hose way back out of the standpipe to the 7” GE recommends, and believe it or not that has solved my problem as far as I can tell. It was an immediate fix-so simple I still can’t believe it!! It would definitely be worth a try if you haven’t already checked this. That explains why I never had more than a couple of inches of water in the wash tub no matter what- - because it was emptying out to equalize the pressure as soon as it would fill, that much more would siphon out and the pump was never even engaged. Which also rendered deep fill useless. I sure hope this can help someone who’s had as much hate for their brand new GE HE “Deep Fill” machine as I have! 😤
I just bought mine and I’m still learning. The machine does add more water as you go through the cycle. I will report back when I’m more experienced.
Bring back old machines. these new ones use so much electricity. the older models filled washed in half the time and actually CLEANED ur closed
I just bought mines and I hate it 😭 I had the same problem clothes not getting clean
I have this machine and it does not fill up with much water either, even with Deep fill on. This is so annoying.
ended up putting the rinse/release hose higher and it started to fill
Any idea why it only releases fabric softener when it feels like it
Any answers?
Anyone knows why the load is extra damp when done spinning?
My previous machine spun the clothes way drier than this machine.
Any suggestions for me to remedy this issue?
I did some troubleshooting and found the drain hose needing slight adjustment. Clothes aren’t too damp now.
It says in the manual on Page 11 "The Stain Removal Guide feature allows you to indicate what stains are on the garments in your load. This feature
incorporates a patent pending treatment method. An initial water fill is performed at a temperature tailored to the stain type
selected and to an amount which enables a concentrated cleaning step. A stain scrubbing period, followed by an active
soak, is conducted to effectively treat the stain. Then additional water is added to the selected temperature and the wash
phase is conducted for the cycle selected" which means--- a small amount of water is added and then it agitates to get the stain out, then it soaks, then it fills to the level chosen. Also, it says in the manual that for bedding you should use BULKY setting which will do Deep Fill and Deep Rinse. The extra time is added to the wash cycle because of the fact that there was a stain setting chosen and it needs to do the small amount of water/agitation/soak cycle then wash.
Thank you so much for posting this.
Amen thank you for reading your book in knowing how your washer works. I did not see this in the comments below until after I already already commented you are 100% correct!
Same problems wish I would of taken mine back
I also wanted to comment about the stain settings. It's my 64 year's young opinion that you must scrub a stain out manually before you machine wash. There is no machine on earth that will get a deep stain out without human intervention!
I've had this washing machine for a few years now and the lint that comes out on my clothes is ridiculous. I've researched on how to find the problem and rectify it but I can't find anything in regards to this problem!!!
I was having the exact same issue. I was about to call GE and have someone come and look at it. Good thing I didn't because I figured it out myself. My drain is in the floor and my hose was suppose to be 30 inch Above the base of the washer. So I rigged it up and now it is filling the way it is suppose to. I was hardley getting any water in the drum at first and notice it was filling and draining at the same time. So I moved my hose and now it works PERFECT!! I don't have to mess with the deep fill!
My drain is on the floor as well. Can the drain stay there? I just have to move the hose right?
I had mine for 3 yrs and just recently had this issue. We recently moved our washer and somehow our hose went further down. I just moved it out some and now it's filling perfectly. I think I need to buy a stopper of somesort so it doesn't get pushed down again.
I have the exact same machine, except I don’t have that center agitator, minefields with a little bit more water than that, but when it’s washing the clothes just shake around and don’t all get wet and don’t really get washed
I have the same issue how do you fix that?
6 years later i think for the deep fill setting you need to put the cycle on buky items you had it set to whites ...i do understand when i was younger are washers had 3 setting filled it up properly and lasted like 6 years before needing to be fixed or replaced.
It may have been set on whites at that time, but I had tried all the settings. I followed the exact directions in the manual that told how to use the deep deep fill function. And this still did not work. I tried it for several days and experimented with it and then finally I returned it to the store. It’s because it’s an HE model and it said to government restrictions on water fill. The store told me all the washing machines fill up like this. So I bought a bottom of the line since I wasn’t getting what I wanted.
You are using it improperly. Read your manual. Its an HE water saving washer. Its going to fill more once into the cycle.
Ross Kulma It never filled beyond 5 to 6 inches of water. I read the manual many times and tried it all ways with all the settings. The only thing I can think of that could be the problem is if the “fill” has a timer on it and not a water level sensor . The water fills slowly. I returned the machine and bought a bottom of the line washer. It still fills the same , but the machine agitates the clothes better. I am resorting to adding 5 gallons manually with a bucket. I wish I could get my old washer back! I should have just paid to have the old one fixed.
That’s about all you will get from one of these he washers. Your washer has a waterfall that baste’s the clothes from the top. Not all cycles will deep fill. The water you hear sloshing is used to balance the tub in the spin cycle it’s not in the tub.
Ross Kulma
the water you hear is to psych you into thinking you have water. not balance, thats load of bullshit.
@@theartladyshome1169 That's how I feel!!! I never knew that they messed up ALL the washers..I thought it was just the front loaders and removed some agitators. But thought the ones with agitators were still the same...UGHH!!!
@PinkPower4 actually a great trick to this water temp issue is if ya want hot to switch the water supply lines i had a he washer its gone now but when i wanted hot water i just unscrewed the water lines and put the hot water line on the cold water inlet the machine was to dumb to know it was filling with hot water.
Try resetting by taking plug out for a few minutes than plug back in and start again.
Does anyone know why my start button won’t start the washer??
Mine works beautifully.. and fills up more without putting the deep fill option something must be wrong with yours ..
SlightlyStableStephanie we just got ours and it works perfectly fine she didn’t do hers right
I read that 2018 models are bad but 2017 and before were great.
@@6789uiop 2019 models are great too.
I have this machine and I have the same problem where it doesnt fill much water. Im so pissed.
How do I check to see if this works? I just bought one 😱
To fill all the way up. Press and hold deep fill.
May I say for sheets you should put the dial on sheets and towel setting, uses more water. On the whites cycle, less water is used even with the deep water selected.
Does yours have a lint trap to clean out cause mine doesn't?!
The water seems to be going in extremely slow. Are your water valves turned all the way open?
Yes, and I had a plumber check out the washing machine when he was at my house fixing my sink. He said all valves are working and that’s just how the machine is. I also called my water company to check on water pressure the water company assured me that all pressure was fine.
@@theartladyshome1169 OK.. I was trying to look for the easiest solution first : )
Like to play magic 🧝♀️ with a friend and then 88888887iuu878
Same exact thing happened to me. I had the wash plate version. Yours has the agitator. I called GE that it would not deep fill and it didn’t add much water they told me unplug and plug it back in to reset it. I can’t do that all the time. I bought a Speed Queen instead.
deep fill is NOT available on normal cycle, you didn't read the manual.
I bought a 2018 Speed Queen . The one without digital buttons. It did not clean my clothes. I called the store and Speed Queen. Apparently Heavy Duty cycle is actually Normal cycle. This what I was told . I was washing clothes, sheets and rugs twice. It is being picked up tomorrow with a large restocking fee . My next one will be bought at a large chain store without a restocking fee, no hassle return policy. So much for buying at a local small appliance store. I do not want a washing machine for 25 years that does not clean laundry .
The 2018 SQ are NOTHING like the previous models. They have gone off the deep end and pretty much destroyed what made people want to buy their machines. They have removed the transmission and the brake, and have turned them into a cheap HE washer like this one, except they charge $1200 for the privilege. I have a pair I bought brand new in late 2013, and I absolutely love them. I will keep them going until kingdom come since I can no long get a real Speed Queen anymore.
@@ShellyMi2008 the new speed queens are junk. Try to find an older one somehow
@@Schelle7000 does yours make a weird noise when it's doing the cycles with water
I almost didn’t buy this washer because of these reviews. Mine works perfectly and fills up 3/4 of the drum with water. This washer is actually amazing.
How do you get it to fill that high? Mine is doing the same as in this video. Ugh!!
@@PyHcreations I just purchased and installed the same washer last night and am having the same issue. Did you ever get yours to fill more?
I have the same one, just got it a couple weeks ago, and hate it for this exact reason not enough water! With a load full of jeans the tops of them aren’t even wet or ever go under the water. Clothes do not even over. You can stick your hand down into it and only feel dampness, there’s no water. I’ve tried everything. Absolutely disgusting with it!
@@rocketdaddy35 you tried setting it on the “Jean cycle” that’s the setting that allows for the most water. I also add “deep fill” as an option.
@@NakedBlastoise I’ve tried what I feel is absolutely everything. Shouldn’t have to be doing all that on a new washer. The deep rinse however does seem to work properly but never has it worked during any setting on the wash cycle. Thank you though!
What washer did you end up getting? I just purchased this one and now I am afraid i will not be satisfied after this review.
I just purchased mine too.. scares me because I haven't even made a payment yet.. I'm hoping she's just using it wrong.. Mine seems to work fine. I'm still learning to use it..
Hows the washer? I bought mines today
Same feeling. I bought the bundle because they were on sale 😨
I have wash machine ge bad it lock I try reset it but won’t let it reset it ? Any body now please help me me
Tengo la misma lavadora y no puedo hacerla q arranque nomás la luz del pause está encendida pero no pasa nada
So I just bought mine a month ago. Is there any problems with agitator? Mine doesn’t seem to agitate like yours. It almost sounds like it is lagging.I believe I have newer model. I spent $1700 on a washer and dryer a I am beyond frustrated right now. I have service tech coming out next week. 😕
Agitator was fine, my problem had to do with filling up with water. Only 5-6 inches of water. I returned it and bought the base model. Still not much water because of the energy efficiency restrictions. I add more water with a hose!
What is the model number?
I have the same one I’ve found that it’s best too not use the stain removal guide and when your doing sheets use the sheets mode
This is such an excellent video. You did a great job. You changed everything for us. It is still about the water saving washers. Thanks much. 😊
Hola tengo la misma lavadora soy de Mexico me gustaría poder usar la aplicación me podrías decir como??
Mine would start a washer then fully shut down and at other times it starts a cycle all on its own with nothing on board and stop unless u unplug it and u plug it back in and it continues to go until it thinks done
I have the same problem as you have. It will NOT fill
Can't you just hold the deep feel button for 3 seconds to fill the tub with water?
I just bought this washer and its great. the deep fill works and fills up a lot of water to easily wash big loads. idk what you're doing lol.
elmnt925 lol I knew she was lying
elmnt925 can you please do a review??? Pleaseeeeees
yeah maybe next time i do a load of laundry
elmnt925 yayyy!!!
Wouldn't say she is lying but something is not right. I have had this machine a month and it works. I returned a 2018 Speed Queen . It did not clean anything.
Also you can wash your basin or tub and that clears any bad water.
my shit is not working, i dont get any kind of response, even though i unplugged and plugged back in, idk wtf is going on.
So what did you end up getting?!
you guys I was told from ge company when deep feel gives you twenty six water to fill up. after it done it drains the water out. it works great and awesome ge washer machine.
And umm my last one broke cause I did 3:49 that it is just fluid holding the drum don't send it back it is really good
I have the same machine and the same problems. Sometimes I will have a garment come out with dry spots on it. I have read the manual and also watched videos. It just doesn't do what it is supposed to. I wish I had returned mine .
Get a GE from the 2000’s
anyone have an idea what h20 supply code means on this unit? mine will fill with more than enough water, then goes to drain and spin. thats all its doing
Why did you buy an HE fully automatic washer if all you wanted was an old handcrank type washer?
No one wants an old handcrank type washer . People want a washing machine that cleans laundry the first time and lasts. I bought a Speed Queen and am returning it . I thought buy a Speed Queen and all will be well. I learned the hard expensive way this is not true.
Okay this style washer I was supposed to get from Lowe's I told the guy I want the glass-top I specifically said that while he sends me to style with the metal top well basically both these models are made by the same people and have same sensors the reason why she's only getting a few inches of water in the bottom is because it has sensors like if you had a child was the climb in there you don't want them drowned and that's why you're only getting 6 in you have to operate this washer like this you have to close the lid turn the washer on let the washer fill up fully no words it's full and it's starting to agitate then you can open the washer then you can put your detergent or whatever whatever or if you did it in the start before you know you started it up but the problem is this if you open that lid and then hit the start button you're only going to get 6in of water it's like a safety feature cuz I called the GE people and told them my issues and they told me that has all kinds of sensors and you have to start from the start close the lid hit the start button let the washer fill up fully okay
This machine is a LEMON!!!!!!!!!
When will the manufacturers finally figure out that we are not happy with this! Not all of us can be brainwashed into believing these new machines clean better. If clothes are coming out dry, that is a HUGE problem and completely un acceptable.
I just bought mine a week ago and I notice that it doesn’t drop the softener. It happens when I put it on super wash cycle. Does anyone knows why?
I don't why this is happening but mine did the same thing
Directions say to turn deep rinse on when adding fabric softner
The water is actually in the tubing. It’s to help stabilize the washer so it doesn’t get off balance as easy and you have to put the water level to extra heavy and turn on the deep water and hold it in
I haven't seen or heard you say which Model you're reviewing ?
The washer is supposed to have water in the bottom all washers have it even front loaders the reason it does so the hoses inside of the wash dont dry and crack to come home with a flooded house
So glad you posted this. I am building a new home and have been shopping for new appliances for 2 years. I thought I had made my washer choice but after seeing this it's back to the drawing board. I really do not think there is such a thing as an automatic washing machine any more. Its been my experience in the last 15 years that all of them are "babysit" only unless you don't care that your clothes aren't being washed. I just fill the macine from our laundry tub after it senses. If I fill it before it senses then start to wash the machine just empties all the water out and then I must start again. I also add water at the rince cycle so that it has enough water to rince. Our current machine is a Whirlpool. My mother had a wringer type machine and I'm certain it was a lot quicker to do a load of laundry in the 1950s. Hope this comment helps someone.
Does the oxi sanitizer cost extra? Is it a disinfectant you have to buy?
I just sent this washer back because of the water level. Yes the owners manual said the water may not cover the clothes and it didn’t. Deep fill don’t work on normal mode per customer service. And the run time is longer than a regular machine. To me this machine is not good, GE could have done a lot better For a machine costing over $650. The only thing I like about this machine was the see through top. I agree with what the lady said .
Thank you so much for going into details of what you don't like, this was extremely helpful!!! I currently have a front loader which I hate (main reason lack of water and clothes not getting clean) so I'm searching for a new better top loader with ad adequate water level, ability to choose my water size and that will actually clean.
My new machine makes 4 loud clicks and stops so disappointed
@@maryperez-stura6129😊
There is no physical way to remove the water when the pump is below the waler exiting at the wall. If you wish to remove all water the hose must be lowerd to the base board near the floor or habe the water exit through the floor move the exit hose on back of machine to the floor also. That is the omly way to pump out everything. A one way check valve at exit may help a bit there is no pressure back ward to activate the valve the water left in the pipe will trickle back into the machine.
My washer is not dispensing the softener and it’s brand new! Any advice?
You push second rinse lol
I hope you figured your washer out by now. I have the same exact washer. Bought in 2020. You have to push deep fill button and hold until you hear a certain chime. It fills with more water than i need. Read your book!
Lady omg, I have this washer, it’s amazing. You set your cycle wrong, when you were about to press start you accidentally hit power and turned it off, when you started again, you also accidentally hit the grass stain remover, that’s why the water is so low. You didn’t see that the stain guide was on, yes hold the deep fill button down and it will fill the tub COMPLETELY, nothing is wrong with the machine, it’s that you hit the wrong buttons
I tried the machine for an entire week using every setting, and I could never get it to fill past 5 inches, most of the time it would fill with 1 inch of water.I read the manual many times And tried every setting not sure if it was a defect in my machine. My plumber checked it out and I also have the water company check my water pressure everything was fine on my end.I returned the machine and bought another model. I’m still not happy mine only fills 5 inches of water, and there is a deep fill on that one as well. What I have to do is haul from the kitchen 5 buckets of water And the machine is still only a quarter full.
I thought there was something wrong with my water pressure. When I wash I like to see lots of water and lots of soap suds. There was hardly none in this eashi machine so I might take it back to Lowe's.
I'm having the same problem deep fill is already on but it's not enough water.... We bought this so we can wash our king size comforter it's not capable at all because the it doesn't fill up the water enough...
ernanv24 top load machines are rubbish. Inefficient and outdated. They have never been good at cleaning oversized items anyway everything gets knotted and pulled about way more than is good for it. They have slow spin speeds so you waste extra time and energy drying. Do yourself a favour and get a large capacity front loader, used everywhere else in the world for the last three decades.
I've had mine one day and want to send it back my clothes seemed dry and not fresh had to keep pushing buttons got exhausted and frustrated.
I sent mine back....I got another washer but the same thing. It doesn’t fill up on deep fill. It’s the energy restrictions they’re putting on the washers now. Very frustrated I got rid of my old one.
Mine has gotten to the point that when it comes to the spin & drain cycle it stops, I can shake it violently it will continue, when the next spin cycle comes up same thing
Same! Have you figured out the problem?
My mothers is doing the same thing, and it will not reset.. did you find any answers?
No answers I guess 🤷♂️
The same way as I have never seen before you were in love 😍 you had never heard from you and I'm sorry 🙏 that was
Does this really have to be 30 minutes?
THis stuff just didn't happen with the older washers. It's a shame. It's as if we are regressing...
One other thing, when u use the stain options it never fills up, it uses a little water and scrubs the clothes first, then after the stain cycle finishes it will fill and run the cycle normally. The machine is working fine
Poor excuse for a washer.
mike miller how is that a poor excuse. That’s how all stain cycles work. My calypso did the same thing. It’s in the manual as well.
The calypso had a recirculation pump, this does not. You need to get clothes wet. Buy a speed queen.
mike miller u obviously never owned a calypso, when u use the Stain treat option it wouldn’t use it lol get your fax straight dude. It would spray water and then spin and agitate without water or recirculating pump for about 15 min and then it would fill and recirculate the water . Stain treating is mainly pretreating clothes with soap and u let it sit for a while before washing. Look it up dude, it’s on the back of every soap bottle. And if your using you tube comments to simply argue and bash other brands simply cuz u don’t like them then u should get another hobby my friend. Sure SQ is great (not the new versions) in my opinion, to each it’s own, but I wouldn’t say it’s the last damn coke bottle in the desert.
That is called "catalyst cleaning action" it would use the recirc pump and spin to preatreat the clothes before agitation. Get your facts straight, you arent going to argue with me about washers. I know more about them than anybody.
Is it normal to do a “pulse” fill like the water goes on and off??
All new machines seem to have the same kind of problem (water).. They need to go back like the old machines fill up with water to circulate and clean...simple!
We're you able to return it? Or replace it for something else?
Returned and bought another that does not fill, but was a bit less expensive. The machine is made to only fill to five inches of water!
@@theartladyshome1169 what new set of washer/dryer did u buy?
@@nancygarcia7222 one I hate and is just as bad. Sorry I don’t have a good answer. I need to hand fill my new washer. Still looking for a solution. The guy at the store said they all have the water saving built into them. I’m going to install a Spicket at my washer site so I can fill the washer with a hose.
This was returned to the store because it never deep filled on any of the recommended setting, and all settings and combinations were tried. The instructions manual was read, and instructions were followed as stated in the manual . I watched the water levels the entire time washing and the machine did not preform as stated in the manual. As a teacher of 31 years I am capable of following instructions, and was very disappointed in the machine, and the deep fill option. My clothes did not wash properly, and did not feel clean.
I was having the same issue.. but.. I figured out why it wasn't filling properly. GE installed my washer and dryer so I didn't Think that was the reason.. BUT IT WAS.. my drain is in the floor. Well the hose needs to be 30inchs ABOVE the base of the washer. So I moved the hose to where it needs to be and now.... IT WORKS AMAZING and I love my washer. I don't even mess with the deep fill now.
There's a few things that could be wrong either your faucets were not turned all the way on, screens in your hose is stopped up, hoses connected improperly hot to cold cold to hot, drain hose improperly installed causing water to siphon out of machine or a malfunctioning water fill level sensor.
By the way they make this exact same model with the old-fashioned dials were you can control every aspect of the wash cycle I e water level, water temp.
I bought this item today. Did you return it?
Yes, returned.
I got the Samsung with the plate in bottom and it let’s me adjust water level
I have this washer and I hate it. It’s out of warranty now and half the panel buttons work, and the bleach tray is all rusty. It’s never worked right and cancels many times and you don’t know what cycle it was in when it cancels. So you have to rebalance the soaking wet load, run it on drain and spin and then start over and HOPE you can get through a cycle. Hate hate hate it.
Omg! I hate it so much! I am having the same problem and I am searching to see if there is a way to stop this from happening!
Honest question: How did you buy this machine without knowing some of the most significant features and how it works?
You buy a machine based on the literature and reviews that are available to you. Just because the manual says it will work a certain way does not mean it actually will. It's a crap shoot these days when it comes to buying any new appliance. And they only last about 3 years without problems if your are lucky. Manufacturers are fully capable of making an appliance that will work right and last for a long time but they won't because it is not profitable for them or their shareholders. It's all about turnover. In other words forcing you to buy another one as quickly as possible in our throw away world.
The impeller/infusor version of this machine has 4.6 cu ft, this model with the center rotating thing/agitator is 4.5 cu ft.
No the impeller is 5.2 ft
@@justinfisher5175 the newer impeller versions are 4.8 and 5.2. the older one was 4.6.
@@MrSpyfelis trust me I wasn’t thrilled about impeller but I got Samsung it actually cleans better than my front loader did
I'm having the exact same issue. Deep Fill is DEFINITELY NOT Deep Fill. Just don't understand how I pay $600 for something as simple as a washing machine and not only does it NOT fill as expected, it doesn't clean your clothes!
Right!
3:49 that is just the balance ring.
You are using the Deep Fill button incorrectly. For each press it adds 3 Gallons. If you HOLD the button down for 3 seconds it will beep then it will fill to the maximum. Hope that helps.
She did hold it down for 3 sec.
That’s not water btw it’s a liquid that balances the drum lol
Right. It's a fluid dynamic bearing. The vast majority of washing machines made today have them.
its a psychological tool
It's a saline solution.
Really?
I just got one, worked perfectly fine. Mine is a Crosley, but its literally the same thing with just a different badge, mine might be newer though, not sure. Came with sample tide pods and scent booster and I did my first load in it yesterday and I was amazed at just how clean and soft my clothes came out! Great product overall, I realize this review was 3 years ago, and I can only hope that you got your issues figured out! Next task is to get the little dongle for the washer and dryer to make them wifi enabled.
I have a crosley also and the problem I have is it always says h2o supply and don't seem to get enough water in machine
@@kennyknapp7091 how old?
@@huntershortrepairs just bought this year only had it about 5 months but I'm thinking it might be because I don't have my hot water turned on to the machine
@@kennyknapp7091 that could definitely be the case, most of the cycles it mixes the water, so if it's only doing cold water, you may need to adjust your cycles to cold only, and then use the deep fill feature
I think it didn't drain well that's maybe because the water is standing
Lady what it work at my house
I wish I would've seen this video before I bought mine, it does the same thing yours is doing! I can only use the whites setting and only after putting water in, draining without spinning (weight of the water and clothes) and then putting it on the whites setting and pushing the deep fill button 4-5 times to try to get enough water!!! Otherwise it trys to "wash" dry clothes. And talking to ge in fb messages was absolutely no help! This washer would be great if it gave a proper amount of water, side note though I love the matching dryer!!
Water is there even in new machines I tried them at Home Depot
When you press deep function 1x it adds 3gallons. For full deep fill, you have to hold it down before the cycle starts for approx 3 seconds.
You have to put the water level at X-Large
I was thinking to buy one of this , but after this video I changed my mind
I don’t want this but thanks for the video
The thing we must know, it’s that the water is the principal thing that cleans clothes. The soap contributes for a little part only. So no water, no real cleaning. Ridiculous.
If it doesn't start.. it's the door switch.. it fixed mine
Also a heavier soil level may help
I lol’d at how frustrated she was with the water basin in the bottom. Thank you for that. The real question here is what is better; front load or top load? Because I’m in the market for one of these WiFi connected washing machines to save me time throughout my week.
I recommend to get a front loader it will add more water than this get an LG with water plus or Turbo Wash
i just bought the sama washer and mine fills perfectly
How ?? Can you please tell me how you set it to fill the water because I have the same problem
@@engygeorge10 make sure you hose is 30inches ABOVE the base of the washer. My drain is in the floor (washer and dryer is in basement) so I have the new hose that came with the washer and my old hose from my old washer and put them together (to make it longer) I zip tied the hose to my water line to make sure it would stay 30 inch Above the base. And BAM it works PERFECT. Now it fills like it suppose to and I don't have to mess with deep fill at all.
I loved this machine! Until it stopped draining and spinning yesterday... which was 385 after we purchased it and 20 days beyond the warranty. I can't find any videos on how to open the machine to take a look at the pump - which I assume might be clogged! All of them have GE washing machines that have a removable front panel, but this machine doesn't. I'm so frustrated...
I am having the same problem! I should still be under warranty.
A L why do American appliances have such poor warranties? In the UK you would expect at least 2 years on the very cheapest £160 / $200 machines, 5 years on a mid range £400 / $500 machine and upto ten years on a top quality machine like a Miele at £700 plus. In addition we have consumer protection laws which state something should last a reasonable time- if it fails catastrophically just out of warranty you can claim that it was not of satisfactory quality given the price paid and the duty it was put to. The manufacturer may be obliged to pay at least partially even after the warranty has expired. American consumers seem to have so little protection.
@@spencerwilton5831 Well said. Consumer protection is a joke in the USA.
what's the model number please ?
GTW725BSNWS
My washer was doing the same thing with low water, and then I realized that the guy who installed it forgot to turn on the hot water valve so it only used the measured cold water. Once I turned on the hot water, it worked well. Holding your finger on the Deep Fill button will make the water deep.
If you’re on colors/normal setting it’s a regulated amount of water and the deep fill doesn’t work with colors *normal* but the others will. Late seeing this but this is why. Use another setting and you control the water level.
Give it a few mimutes my machine fills a little then agetates a few minutes them fills some more
No deep fill on the Normal (colors) cycle. Manual tells you that.
The water you hear sloshing around is not in the bottom of the washer, it's in the water ring which is the white ring that goes around the top and connects to the inner and outer baskets. It's to help maintain balance during the spin cycle.
He washers dont use alot of water.
She's absolutely right - i paid closer to $700 but this is literally garbage