SMKW WareHouse Tour | See How Your Order Is Shipped
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- Опубликовано: 28 авг 2024
- Ever wonder how your products get to your front door step? Check out this tour of our massive warehouse here at SMKW.
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I love how a plan comes together.
We all need to start making more A Team references in daily life
Some of the nicest people on the planet are the folks who answer the phone at SMKW. They are the unsung heroes of your operation.
we agree 💯
Hero’s? 🤨
I just ordered a new zippo last night. Thanks to all the hard working folks in the warehouse; I appreciate you all.
Thanks for watching and we hope you enjoy your new Zippo!
Now I want to place an order. No idea so many people involved. Thank you SMKW. I really love shopping in your store too. ☺️
Thank you!
Thank you to all who the people involved, who make SMKW what you are. GREAT 👍
Thank you for watching!
Awesome stuff. Always fun seeing behind the scenes
What this rascal said!!! 🤟🏻
Thanks for watching!
I'm new to Smoky Mountain Knife Works, just placed my third order earlier today. I was already extremely happy with my orders and the fast shipping but seeing this video makes me want to spend my knife money here with all these good people.
Thanks for watching and for the order 👍
TC, wonderful vid, you just personalized SMKW in a way you couldn't even imagine. Smooth operation. Behind the scenes. See you at Blade show brother- blessings.
See you there!
Thank you sir! That means more than you know!
The tape and label machines are awesome.
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BEST VIDEO YET! You guys are awesome, I love that you show the SMKW employees that make it all happen.
We can't all be TC lol. It is the crew behind the scenes that makes it all work
God bless those beautiful ladies for the wonderful work and service 🫶🏼 very much appreciated
I've been getting knives from SMKW for decades without anything less than fantastic service.
Thanks for watching and for the orders Jim!
And knowing is half the battle ❤
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Cool vid thanks to all the hard workers they should get a pay raise 😂😂
Thanks for watching Mike!
Awesome video! Super cool to see the whole process and all of those involved.
GOOD ONE T.C‼️‼️
I was an inventory manager for over a decade. I can't imagine getting a pallet of knives to rec . 👍👍🔪 😂
Seriously, workstations looked neat and orderly, lil bit of personalization. I'm glad I got to see that. 👍👍
Thanks for watching!
Hello mon ami 🫡 bien de voir un peut derrière les coulisses de SMKW respect au personnel et pour leurs travail ❤
Il faut une équipe pour que tout fonctionne !
Hello SMKW, To all who make things possible, "keep up the good work"! Ya'll be safe and take care, "God Bless", sincerely, Randy. 🙏😇👊
Thanks for watching Randy!
Thanks. This is what other companies should think about doing. Great job!🔪🎸
Thanks for watching Paul!
Wow that is so cool!! I thank everyone involved in the whole process of keeping us very SMKW happy!! Thanks TC SMKW!! Awesome employees!!
It is a true team effort to make it all work!
Thank you so much for making this video, i really appreciate your hard work, keep it up!!!
It's all about the team behind the scenes!
Much appreciated video. Love seeing the whole operation. The office peeps are pretty and all but just like in football, it's the people in the trenches that makes the place run and gets the win!
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Soooo many knives! If you guys offered free shipping and no tax id order 10X as much from you. Oh and free returns!
We offer free shipping on most orders $75.00 and up
Awesome video!
Thanks for watching!
Looks like a tight operation!
That's a really great behind the scenes look TC.
Thanks for watching Will
Amazing!
Thank you!
Very cool 😎
Thanks for watching Charlie!
Awesome!
Thanks for watching!
Very cool video! Thanks for sharing and seeing some of the great behind the scenes people! Love me some SMKW!
Thanks for watching Stuart!
I use to work for a Macy's DC. Same deal :)
Thanks for watching!
Love to see how the magic happens. Thanks for sharing.
It is nice to see behind the curtain sometimes
Thank you, TC love the video
Thanks for watching!
Spent some time in an Amazon order fulfillment warehouse. Quite a different operation for quite a different scale. For example, the pickers stand at one station and robots bring the bins to them. Think of a giant Roomba picking up one of those shelves and bringing it over, and spinning it around so the item is right in front of the picker. Then that Roomba disappears into the shadows and another one stops in front of the picker. The most amazing part is the predictive sourcing they do. Again, obviously they have hundreds and hundreds of warehouses. But they use their own cloud computing platform to predict how many pocket knives should be stocked at the Knoxville warehouse based on a prediction of who is ordering what. And that prediction might be different for their Newark warehouse. That’s how they can do next day or same day delivery. Well, that’s part of it....
Amazon warehouses are huge! We are still a family-owned company and like to show off some of the people that make it all work 👍
@@SMKWcom As well you should. Those folks are one of the main reasons I’ve spent several thousand dollars with you over the past couple years. You’ll find a complementary comment on your call takers elsewhere in this comment section.
I don’t envy you the headaches of running a business these days. I’m glad you’ve got manufacturers and a chain that support you, and some loyal, hardworking folks under that roof. When you benefit, we benefit. That’s the way capitalism is supposed to work!
I hope Ricky Simpson of Lexington enjoys his Benchmade Mini Claymore and SMKW Promo Pocket Sharpener. That's a purdy knife
We hope he loves it!
Holler at Mae for that rad shirt!! You go girl!!
www.smkw.com/smkw-heather-red-classic-smkw-shirt
Reminds me of my old job. Warehousing can be weirdly relaxing work, not physically, but in the sense you know exactly what you're supposed to do and nobody bothers you (unless you work at Amazon or something) and you're just left to do your damn job.
It is the people that work behind the scenes that make it all possible
Cool video. I like that behind - the - scenes stuff!
It's all the people behind the scenes that make it all work 👍
Thanks for showing the process, interesting videos.
Looks like a nice place to work/play.
Thanks for watching Gman!
I’m sure Ricky Simpson from NC doesn’t want his Benchmade order posted on RUclips
😂😂😂😂😂😂😂😂😂😂😂😂
We know Ricky and he is cool with it as long as we don't tell his wife 🤣
That was kinda cool, seeing some of the people who make it happen.
It's everyone working as a team that makes it all work👍
Interesting stuff
Thanks for watching!
Looks like great employees working there! Just ordered a Rough Ryder Southwest and a Boker USB. Keep up the great videos!
Thanks for watching and for the order!
Hardworking women 👏❤
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I feel like I need to order something now. lol...
After shooting the video we did too!
Always wanted to see how things happen in Santa’s Workshop 😊
We call see the north pole, always thought of it more of Willy Wonkys though
Great, appreciate the look behind the curtain. How many orders per day do you process on average?
Average of well over 500 but more depending on time of year and if there are sales going on
This what i been wanting to see for a long time. I always thought orders were shipped from the main showroom.
On any giving day there can be thousands of people stopping into the showroom so we wouldn't have any room to pack as well 👍
Awesome
🙌🙌🙌
Very cool!
Thanks for watching!
Nice can't wait to order some more knives!!
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It’s like my days working overnight at Target. Stock and back stock products. This video could be called as day and life of online knife orders.
Thanks for watching!
Cool!!! Bbbbuuuutt that box didn't get any SMKW stickers put in it ....... oh, I see now,......it must be the package you keep sending to my house.
Stickers are put in for free and at random
We’ve got some new ones on the way very soon!
it would me interesting if you compare the cost of producing different knives to the price it is sold. I can't believe that a chunck of metal may be sold for 400$
There are many places that sell chunk metal, even rolled or finished. It is the time, skills, and work put into the different steels that make the cost be higher.
Cool that you found out how warehouse logistics worked in the 1980's lol .......
I have been coding software for stock management and order processing for the last 20 years and can tell you a modern warehouse like this is fully automized nowadays and operated by 3-5 people.
We are still a family-owned company and like to show off some of the people that make it all work 👍
Very cool. Now we know that every order is triple checked. But who was the employee of the month?
Changes monthly! 🤣
Comments+1
Thanks for watching!
Awesome behind the scenes. Did i miss the adding of stickers in the orders?😊
Stickers are added at random and for free with web orders
We’ve got some new ones coming very soon! They were just ordered!
Amazing 😅
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Its nice; though tremendous overhead
Thanks for watching
That was fun! Amazing how big the backside is!
It is huge! The showroom is 108,00 sq ft and the warehouse is even bigger!
Logistics…very nice.
🙌🙌🙌
These folks should know how much your competitors thank them.
Hey man grab me a od green adamas. I promise not to tell anyone
why doesnt the person who packs the box ship it as well? save yourself time and money...?
Stop in every trip I make down south. No offense, but you’re definitely not the lowest price…sorry🤷🏻♂️
Thanks for watching and stopping in!
You do overseas shipping???
At this time we do not ship internationally