IHSS Helpline Community Chat Guide

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  • Опубликовано: 25 май 2022
  • IHSS Helpline Community Chat Guide.
    help.dpss.lacounty.gov/ihsshe...

Комментарии • 120

  • @wandagraves7080
    @wandagraves7080 6 месяцев назад +39

    All this technology is great. But I really would want to just speak to somebody and not go throughout these changes

    • @kevinroy4971
      @kevinroy4971 6 месяцев назад +2

      If I hear that hood song again I may need an extra provider to regain my sanity!

    • @Hungry4Herb
      @Hungry4Herb 2 месяца назад +1

      Same.

    • @princesshadassah397
      @princesshadassah397 2 месяца назад +3

      I agree. I tried getting help and for my son who is s caretaker but the program was not in order yet I was told. Im disabled and need them to assist me and my caretaker. Help someone!!!

    • @francinebriones1718
      @francinebriones1718 Месяц назад +2

      I totally agree person to person is helpful & many of employess need to stop having attitude , an employee of IHSS snap at me because we all sending " our" time sheet in all at once am like , will I work I like to get paid ...2nd is having Despoit change because of a New Recipent ,Technology is great so why do we need to do it over an over when it shouldn't have to be done !!! then wait 30 days makes No sense!!!

  • @carmelitadupree6556
    @carmelitadupree6556 2 месяца назад +6

    I am old-fashioned and just prefer to talk to someone but all of this tap this go here and put in the passcode and a pin. I don’t wanna do all that I’m too old and I’m like the old way and I like a trail. I don’t want all this technology, I’m not savvy with it or for.

  • @treancejoseph9924
    @treancejoseph9924 2 месяца назад +5

    I like to speak to a real life person for I can make sure everything get done.

  • @pinkangel1462
    @pinkangel1462 7 месяцев назад +10

    See here’s the thing folks I don’t understand what they mean by chatting. What do they mean by chatting?

  • @rubygothe9703
    @rubygothe9703 2 месяца назад +5

    We need a raise in pay we do so much for our clients, and take a lot off them just to keep a job

  • @lornafleckenstein9026
    @lornafleckenstein9026 Год назад +30

    I DON'T HAVE A COMPUTER) AND DON'T KNOW HOW TO USE ONE... TAKES TOO MANY THINGS THAT I CAN'T REMEMBER HOW TO DO

    • @michaelannlogan2318
      @michaelannlogan2318 Год назад +4

      I'm having trouble assuming how to apply the application on this cellphone. I don't have a computer and going to library for assisting is overwhelming. Please assist me to forward documents to you in the required process.

    • @destinymartin3062
      @destinymartin3062 Год назад

      How do I get an In Home Support Worker. My name is Destiny Martin and I got EMerGENCY I.H.S.S in end of April 2022. But with my learning disabilities, ADHD, Bi-polar, OCD, P.T.S D afraid to leave my home. Help me find a worker. It needs to be a women. Because I was raped and stabbed when I was 14,;15 1/2 stabbed throat slit.etc. Because the 16 year old tried to kidnap me. I fought back and called the Police. Help me

  • @nvirmusian5318
    @nvirmusian5318 Год назад +12

    We need a raise thanks

  • @alexsafonov7270
    @alexsafonov7270 5 месяцев назад +6

    The login page and the registration page will not accept my info. this is a bit confusing. After more than 30 minutes of login/register attempts, I have not been able to acces the community chat. This is frustrating. I hope this snag can be smoothed out as soon as possible.

  • @plasmaheat6338
    @plasmaheat6338 2 месяца назад +3

    RAISE PLEASE . We can really use it .

  • @JamesBond-hu9rg
    @JamesBond-hu9rg Год назад +16

    Why am I getting a text for this ? 🤔🥴💁‍♂️🤣🙄

  • @deborahstratton7105
    @deborahstratton7105 Год назад +10

    Thanks for having a chat line .

  • @micahgoddess2854
    @micahgoddess2854 Год назад +17

    We need a raise that's we need !

    • @wezugo34
      @wezugo34 Год назад +1

      We did get a raise...starting next year...

    • @Embryo7Music
      @Embryo7Music Год назад

      The raise is from Social
      Security. That’s Federal.

    • @jovillanueva7978
      @jovillanueva7978 Год назад

      Yes how are we to survive on this income just a little more than minimum wage. I work hard everyday it's not an easy job. It's a job you have to really want to do.

  • @PhuongNguyen-fb1lc
    @PhuongNguyen-fb1lc Год назад +3

    Thank you for sharing🎉❤

  • @lacresaturner6508
    @lacresaturner6508 Месяц назад +1

    Thank you for sharing

  • @samnannep9659
    @samnannep9659 Год назад +3

    Thank you for sharing .

  • @franciscasantillan340
    @franciscasantillan340 Год назад +7

    Por favor como puedo hacer para verlos en español

  • @angelicavillarreal3766
    @angelicavillarreal3766 4 месяца назад +3

    Quisieras ver más acerca los programas para probeedores gracias

  • @nenitatolentino2523
    @nenitatolentino2523 2 месяца назад +2

    Yes we need a raise and hrs

  • @roxannewilliams5797
    @roxannewilliams5797 2 месяца назад

    Thank you for sharing. 😊

  • @aracelilarin
    @aracelilarin 6 месяцев назад +1

    👌😊 thank you very much very interesting

  • @menevets
    @menevets Год назад +4

    The site is not allowing me to log on.

  • @rosacoronel9642
    @rosacoronel9642 Месяц назад +3

    Me gustaría ver en español por favor muchas gracias ❤

  • @temekamays3041
    @temekamays3041 Месяц назад

    Thank you 🎉🎉🎉🎉

  • @tigranuhipoghosyan3029
    @tigranuhipoghosyan3029 6 месяцев назад +1

    Thank you

  • @ItsTifahTifah
    @ItsTifahTifah Месяц назад +2

    Im barely getting by smh i Inherited this job by default, it wasn't voluntary for me. And I need more pay. My mom is severly disabled and i care for her i also have children and can hardly afford things , i love my mother i will take care of her no matter what but im asking yall to get it together now ppl in fast food get paid more than us

  • @ropeysubstance1719
    @ropeysubstance1719 Год назад +2

    it's not letting me sign up it says my info does not match

  • @lupitagomez8825
    @lupitagomez8825 Год назад +6

    Thank you!!! 😃👍
    Me gustaría Mejor en Español Gracias!!!!!😃👍

  • @mariavillalbazo2640
    @mariavillalbazo2640 Год назад +4

    Mejor me pu den marcar por que no entiendo nada gracias

  • @user-yh3vu6qe1p
    @user-yh3vu6qe1p 2 месяца назад +3

    My sister is my care taker how can I get her more money and more hours???❤

    • @sumoelment
      @sumoelment 2 месяца назад

      It depends on the recipient’s needs. That’s how they give the allotted hours. So more hours would be more money. The system is wack though just like the rest of the country because of our government. No balance, lots of struggle for basic needs. Just saying.

  • @user-yh3vu6qe1p
    @user-yh3vu6qe1p 2 месяца назад +7

    Yes we need a Raise 😢😮

  • @PortiaGunn
    @PortiaGunn 2 месяца назад

    Yes, how can I find out how many hours my caregiver has because I think she’s here more than she’s getting paid for and I need to know possibly how much her check is and approximately how much hours she has been approved for

  • @teresacalvillo4635
    @teresacalvillo4635 Месяц назад +2

    Puedes mandarme la información en español gracias

  • @amparoperes9459
    @amparoperes9459 2 месяца назад +3

    Se lo pueden hacer en español por favor

  • @PortiaGunn
    @PortiaGunn 2 месяца назад +2

    What is number that you can contact your worker so you can talk to him directly

  • @user-mg6fu7lx4x
    @user-mg6fu7lx4x 6 месяцев назад +1

    Thank you seem better

  • @gloriabanda440
    @gloriabanda440 Год назад +6

    My daughter is my care taker I need more help from her how do I get her more hours

    • @eva5601
      @eva5601 Год назад +3

      Simply call your worker, but you need to visit a doctor first so he or she can request that you need more hours of help.

    • @vivianfigueroa232
      @vivianfigueroa232 Год назад

      I’m caring for a mentally handicapped, they only approve 3.30 hours daily when I’m caring for her 24/7. Even when I submitted assessment from doctor, still not approved for more hours.

  • @karenazimi7088
    @karenazimi7088 Месяц назад

    David tell people who Ms.Devine is!
    Some of the young people may not know.😅 Great choice!

  • @user-ey9fd8ot9o
    @user-ey9fd8ot9o 10 месяцев назад +1

    Hello y cabt i ger my worker number from the call line

  • @Richardclarkson7819
    @Richardclarkson7819 Год назад +1

    I joined it but i have no idea how to use it and it says i have no user name and it won't let me make another one. says i already have an account

    • @venitabarnes66
      @venitabarnes66 Год назад +1

      Your username is your email address and the password word you created. If you don’t remember your password maybe it will let you create another one. Hopefully this will help.

  • @valentinaoleinic8446
    @valentinaoleinic8446 Год назад +3

    Is to complete hard to me

  • @user-el2qs6cv1c
    @user-el2qs6cv1c 11 месяцев назад +2

    I need to know how many hours I can have my provider

    • @sumoelment
      @sumoelment 2 месяца назад

      I’m allotted 89 a month as a provider. But I think it varies on how much the recipient needs. It’s on the time sheet entry online. And if it’s paperwork, I believe it’s noted also.

  • @gladislopez6451
    @gladislopez6451 6 месяцев назад +3

    Si no es mucha molestia por favor en español

  • @eva5601
    @eva5601 Год назад +2

    This organization is very disorganized. Its notifying me, right now, through text messages, that I received a payment through direct deposit, for the pay period of 12/16/2022 through 12/31/2022 and then it was issued on the 12/10/2022. However, today is 12/21/2022. 🤷🏻‍♀️☺️🤦🏻‍♀️

    • @katericathygonzalez7266
      @katericathygonzalez7266 Год назад +1

      Wow I got the same message. I haven't even posted anything on my time sheet as we are on the 23rd now what

    • @eva5601
      @eva5601 Год назад +4

      @@katericathygonzalez7266 I think some people at the accounting department are drinking too many egg nogs.

  • @waldinadermatteosian8593
    @waldinadermatteosian8593 Год назад +2

    Thank you
    Will do 👍🏻

  • @aprilrains9921
    @aprilrains9921 Год назад +4

    Please post a link to available workers by zip code. there are people looking for work and people needing assistance. be sure all providers are IHSS approved. Recipents should always check multiple references and do a criminal background check for anyone they hire. IHSS requires fingerprinting and federal background.

  • @carmenfletes4678
    @carmenfletes4678 Год назад +12

    Será mucho pedir que lo tuvieran en español por favor

    • @LACountyDPSS
      @LACountyDPSS  Год назад

      Por favor busque el video de la versión en español.
      La transcripción está disponible en otros idiomas para todos los videos por medio del ícono de "configuración". Primero debe habilitar subtítulos en inglés (English) y despues seleccionar "Auto-Translate" para seleccionar "español".

    • @Nauttiee
      @Nauttiee Год назад

      ruclips.net/video/0m8xAVPWVDE/видео.html

    • @catalinagarcia6117
      @catalinagarcia6117 Год назад

      @@LACountyDPSS versión en español

    • @taylorbrummer88
      @taylorbrummer88 Год назад

      @@LACountyDPSS hey I'm at home now and am trying to get some

  • @geraldinetaylor6617
    @geraldinetaylor6617 Год назад

    Hourly wage going up in 2023?

  • @user-jm9rz1rh7e
    @user-jm9rz1rh7e 2 месяца назад +1

    Can't get in

  • @user-jm9rz1rh7e
    @user-jm9rz1rh7e 2 месяца назад

    Need help clocking in and out please 😢😢😢

  • @user-oz9cp9bc3v
    @user-oz9cp9bc3v 6 месяцев назад +2

    가능하면 한국어로 번역해주실수 있는지요.

  • @coryadams8
    @coryadams8 Год назад +3

    Not shure I understand does this mean we can’t call them anymore ????….If we can’t get them online how the heck are we sa posed to reach them ???

  • @user-dw2qy1gm6g
    @user-dw2qy1gm6g 2 месяца назад +1

    I need help

  • @WrakishaAnderson
    @WrakishaAnderson Месяц назад +2

    I will like to talk to someone😢

  • @psychlady
    @psychlady Год назад +7

    This site is useless as well as the phone number provided. I was on hold for more than an hour. After 30 minutes the message said I was #20, after 45 minutes it said I was #10, an hour later it said I was #20 again. I then just hung up to find another way. I am trying to help an IHSS recipient obtain an exception for a paper timecard. There should be a link for that.

  • @lenyyanethmanciadecruz732
    @lenyyanethmanciadecruz732 Год назад +11

    Buenos días, si no es molestia; lo pueden transcribir al español por favor.
    Bendiciones 🤗👍

    • @LACountyDPSS
      @LACountyDPSS  Год назад +1

      Por favor busque el video de la versión en español.
      La transcripción está disponible en otros idiomas para todos los videos por medio del ícono de "configuración". Primero debe habilitar subtítulos en inglés (English) y despues seleccionar "Auto-Translate" para seleccionar "español".

    • @lupitagomez8825
      @lupitagomez8825 Год назад +1

      😃👍

    • @Nauttiee
      @Nauttiee Год назад

      ruclips.net/video/0m8xAVPWVDE/видео.html

    • @MariaMartinez-un2pp
      @MariaMartinez-un2pp 6 месяцев назад

      Buenos dias boy a buscar en español

  • @menevets
    @menevets Год назад +2

    First, it wouldn't accept my login, then it said they already had someone with these credentials, (me), but instead of logging me in, it sent me back to the login page- no success. I went to the portal page and was told that my password had expired and was told to create a new one. I went back to the site and changed the password to the new one- once again, rejected. Too much security just to chat?

    • @JA-fi5fw
      @JA-fi5fw Год назад

      I had exact same issue like yours signing up since the county upgraded to New Portal .
      I called the local dpss office and explained the issue I had
      but none done so far to resolve issue.

    • @sidharvey3158
      @sidharvey3158 Год назад

      Smh

  • @armidaleyva2566
    @armidaleyva2566 Год назад +4

    No lo pueden poner en español 🙏

  • @gracielaramos3674
    @gracielaramos3674 Месяц назад +1

    Si podrían ponerlo en español por favor?

  • @jessefuentes8143
    @jessefuentes8143 Год назад +1

    Iam trying to get logged into IHSS Chat problem but I have trouble with my phone interference texting information can I request phone help trying to get logged in?

  • @GabrielJr-sm8gf
    @GabrielJr-sm8gf 6 месяцев назад

    What's unacceptable?

  • @cynthiapinckney7788
    @cynthiapinckney7788 9 месяцев назад

    Can't connect. System doesn't work

  • @angelicavillarreal3766
    @angelicavillarreal3766 4 месяца назад +2

    En español porfabor ay dis culpe

  • @laneywilsom8555
    @laneywilsom8555 Год назад +5

    Why did I get a text
    No one ever answers
    Beside that's why I have a worker to handle my calls when I have a problem right?

  • @mariairasava906
    @mariairasava906 6 месяцев назад +1

    COMO HABLAR CON UN REPRESENTANTE,,QUE HABLE ESPAÑOL Y MIS PAGOS SON ATEASADOS PORQUE NO HAM MANDADO LAS TARJETAS DE LA HORAS POR CORREO.MYCHAS GRACIAS SE LI AGRADESCO.

  • @stephanhagan2237
    @stephanhagan2237 Год назад +1

    Why is this available

  • @aliciamunoz8367
    @aliciamunoz8367 Год назад +1

    No tengo computadora y español por favor

  • @MariaOrtega-vc7bs
    @MariaOrtega-vc7bs Год назад +3

    Please get real this is not good for people over 80 years. Most people that age can I see good and cannot handle the computer! I have no use to me. Will continue using the phone! And you will have to continue helping us from the telephone number to make it easier for people over 80 years old to contact you! I hope I made it clear thank you very much!

  • @angelicaespindola8248
    @angelicaespindola8248 Год назад +3

    En Español por favor

  • @monochrome2303
    @monochrome2303 Год назад +1

    The link does not work

  • @trinidadjimenez29
    @trinidadjimenez29 6 месяцев назад +1

    Me gustaria resivir ya mandas en espanol ❤

  • @debrawhite7197
    @debrawhite7197 Год назад

    Help w2 for 2022

  • @vivianafacio5272
    @vivianafacio5272 Месяц назад +1

    Español por favor?

  • @naumfasman1569
    @naumfasman1569 Год назад +1

    Ничего не понятно

  • @roxannelishey7253
    @roxannelishey7253 2 месяца назад

    My mother circuits are old wireless there's no home line do to her circuit breakers and she's not trying to fix them i.live w her I have no.choice but to.use my cell however ATT shutting down home lines .I missed my workers call due not being near my cell ' lady's room' but I need to speak with her regarding hours she provided but has not been turned in and i.dont want no lying or fraud against me due to the paper work.ive had seven back Surgeries and I can only give my thank to God for being able to barely walk cane is needed if over a block please let's set a date time I .can make to see or talk with my worker thank you,

  • @marinaorellana-qz9oc
    @marinaorellana-qz9oc Месяц назад +2

    Español por favo

  • @analilianrodriguez6467
    @analilianrodriguez6467 Год назад +1

    Yo lo quisrera en español por favor..

    • @LACountyDPSS
      @LACountyDPSS  Год назад +1

      Por favor busque el video de la versión en español.
      La transcripción está disponible en otros idiomas para todos los videos por medio del ícono de "configuración". Primero debe habilitar subtítulos en inglés (English) y despues seleccionar "Auto-Translate" para seleccionar "español".

    • @evareyes2737
      @evareyes2737 Год назад

      @@LACountyDPSS para Que es gracias?

    • @cruzitamejia..4672
      @cruzitamejia..4672 Год назад +1

      @@LACountyDPSS gracias

  • @francinebriones1718
    @francinebriones1718 Месяц назад +1

    I totally agree person to person is helpful & many of employess need to stop having attitude , an employee of IHSS snap at me because we all sending " our" time sheet in all at once am like , will I work I like to get paid ...2nd is having Despoit change because of a New Recipent ,Technology is great so why do we need to do it over an over when it shouldn't have to be done !!! then wait 30 days makes No sense!!!

    • @chhunhonghoun9741
      @chhunhonghoun9741 Месяц назад

      I don't know how to do to get get answers from I H S S also to contact with you by using on line with you and I will send you my answers after I will see what you ask me later. Thank you!

    • @chhunhonghoun9741
      @chhunhonghoun9741 Месяц назад +1

      Don't know how to contact you by using on line and then I want to contact you by mail.

  • @jovillanueva7978
    @jovillanueva7978 Год назад +1

    Most of the recipients are not computer savvy and would need help figuring this out so if I were guessing It would be our job to help them. But you see I just know how to barely figure it out myself. ???

  • @isabeltevanyan6599
    @isabeltevanyan6599 Месяц назад +1

    Chat agent is not a citizen who works to take care a family it will be an AI it means a robot , no thank you I would like to speak with someone else.

  • @valentinaoleinic8446
    @valentinaoleinic8446 Год назад +3

    Better use telefon

  • @rosariovargas9094
    @rosariovargas9094 Месяц назад +1

    En Español para. Entenderlo mejor

  • @ItsTifahTifah
    @ItsTifahTifah Месяц назад

    Smh

  • @chuckpardo456
    @chuckpardo456 Год назад +6

    This is unacceptable

  • @jesusfelix2266
    @jesusfelix2266 Год назад +2

    No se usar las computadoras lo siento mucho es mejor que alguien se comunique con migo ustedes tiene mi número de teléfono gracias

  • @aidagonzalez1720
    @aidagonzalez1720 5 месяцев назад

    Por.fabor.en.espanol

  • @marinaorellana-qz9oc
    @marinaorellana-qz9oc Месяц назад +1

    Español por favo