How To Fix Dell No Hard Drive - Hard Drive Not Found - HDD Not Installed Error
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- Опубликовано: 7 фев 2025
- This video will show you the full troubleshooting process when your Dell Laptop Computer is stuck in a 'No HDD', 'No HDD Found', or 'No HDD Installed' error during startup and will not successfully turn on. There are a variety of reasons this issue may be happening. These steps will help you rule things out and identify the cause of the issue. Please remember to Like, Share, and Sub if this video was helpful :)
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FAQ's:
Q: The diagnostic scan said my HDD is good but none of the steps worked and the new install fails.
A: If the diagnostic test said your HDD is good but the new install wont complete, perhaps the HDD is bad after all :( I would then replace the HDD and install to the new one. You can see examples of replacement and upgrade HDDs and SSDs here: www.amazon.com...
Q: The diagnostic test said 'NA' or that my HDD was not installed.
A: If the test cannot be run due to the HDD not being seen, it could be loose. Try 'reseating' it as seen in the video and run the scan again. If the scan comes back the same, I would then try replacing the HDD. You can see examples of replacement and upgrade HDDs and SSDs here: www.amazon.com... 
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This video has been updated here: ruclips.net/video/4Q9ZdPna948/видео.html
Thanks for watching! Please consider subscribing to my new channel here: www.youtube.com/@jamminpcs.
I'm trying to move the easier hardware stuff there so that I can focus on the more in depth troubleshooting and diagnostic videos here :)
Nothing is working for me😢
@@thesapphireeffect7626 How is the Dell diagnostic test not working? What happened when you tried to run it? Also, did anything happen before this issue appeared? Overheating, liquid spill, Windows update, etc?
@@PC_Monkey my computer is making a loud noise sounds like a car backing up, also beeping sounds it keeps saying hardware not installed that's all I'm getting, the test works but the results are hardware not installed idk what else to do
@@thesapphireeffect7626 If the test said that the HDD was not installed, that helps us forward. If the test shows the HDD to be not installed, that means the HDD is either bad or loose. First, try 'reseating' it as seen here. Try the scan again. If its still saying 'Uninstalled' then its most likely bad and needs to be replaced.
@@PC_Monkey ok I doubt its bad because its brand new, my son slammed it shut in anger and that's how it has been since
Great job man, you keep it very simple and to the point without going too far into anything too advanced and show all of the most common troubleshooting steps, Very concise and clear :) This is the way sir, and the same that I do when working with most clients. Thanks for your work toward the cause. knowledge is power people!
Thanks for the nice compliments :)
Happy to help :) Always here if needed !!
Literally laughing at myself right now. Just went through MULTIPLE RUclips videos and into my system setups for days. Thanks to you, I found out that 1) my hard drive slides out the side of my laptop with NO screws or anything, and was just a little bit loose 😅. Thank you!! I feel so silly
Glad your all set !! Always here to help :):)
Thanks! I disconnected HD and reconnected. Problem solved.
Great to hear !! Always here to help :):) And thanks for the TIP :):):)
For such a small error u wasted time seeing ads then video , lol, just for fun fact
My pc have SSD .. and I have encountered this error what to do
Um, while this video didn't directly help me, it did direct me towards the right direction. My Dell G15 5510 couldn't boot due to no hard drive error. I tried all your non physical tricks they didn't really work (especially because legacy isnt supported on mine and theres only one boot option), I pressed power and f2, and at the bottom of all the options was my hard drives name, and I clicked on it and it somehow booted up??? Please, if you can, explain why and if I need to do anything else in the future.
Computers are so weird sometimes lol. Sometimes the connection just needs to be reset. The computer needs to be reminded that the HDD is actually there lol. Glad it was something easy for ya and thanks for the TIP :):):) !!
I tried this, my SSD shows up in the F2 boot menu and I set it to top priority but then it goes back to the "hard drive not installed" error page. Ughhhh
Your first step, to remove all wires including power and restart worked, thanks.
Great to hear !! Always here to help :):)
Thanks so much for your video! My dell laptop was giving the "Hard drive not installed" message at startup. I ran the diagnostics test and the HD passed. After running this test the laptop is now starting up fine.
Great to hear !! Always here to help :):)
This JUST happened to me 5 minutes ago after my baby knocked it onto the floor :/ what exactly did you do to fix it?
@@brianstehle9724 If the issue described in this video just happened to you, then you would start by following the steps seen here in this video :) Have you done that?
Tnx for your video. I changed the hard drive to SSD. every time after restart he don't recognized the HD as you shows in your video after turn off/on the computer it works OK getting to windows and work OK. in the Bios option of Boot sequence: I can see only UEFI HD . No other options at all. what could be the problem?
Thanks man i watched lots of videos and they never explained about unplugging external devices i appreciate.❤❤
Happy to help :) Always here if needed !!
I've got a Dell 5490 originally set up the boot off an M.2 SSD. For my own reasons I am trying to put it back to a 2TB HDD. I was able to change the BIOS settings as necessary to be able to see, partition, and successfully install Windows10 on to that new HDD (off a external DVD media drive). Despite trying all of the setting changes you mentioned in this video, I can't get it to Boot to the hard drive with the external DVD removed. The BIOS seems to ignore and never put the HDD in the boot sequence, regardless whether Legacy or UEFI. There is a button to manually Add To List another boot choice, and the next box down seems to recognize the internal SATA HD ports. When I select that, there is a browse button that seems to be able to see and browse the HDD with the Windows installation on it, seemingly to pick a boot file, and even given name to that new boot list entry.
For example it shows a Boot folder and an Extend folder at the top level, that the BIOS lets me navigate down through the folder structures, I tried picking a few files with Boot and the name that I thought might be the boot record it's looking for. It may be that if I just knew the file I was looking for on the installed Windows HDD, that would satisfy it in the boot sequence. But I'm not sure what to pointed to. Other than that it is pretty frustrating that it's never offering the HDD that the laptop clearly can see because it allowed the Windows installation onto that HDD from an external DVD drive
You mentioned that there could be an effect from the way the operating system was first installed. The UEFI settings only offer the internal NIC ports in the boot sequence choices. Which makes me think that the original Windows installation to the M.2 SDD card was via NIC, in the Bios is somehow stuck with that.
Any ideas what else can be tried?
I have the same issue any luck?
Thank you so much !!!
This is the only video that worked for me !
You just earn a follower !!!
Glad your all set :) Always here if needed !!
Awesome video. Eloquent. Understood everything.
Is there a way to do diagnostics or anything else when the device declares the battery is poor and cannot support any processes?
My attempts to scan weren't fulfilled because it says "poor battery" or "error not sufficient power"
Thx!!! You have a Dell? Can you find any Repair or Recovery options in BIOS? Also, did anything happen before this issue started? Liquid spill, overheating, a Windows update, etc?
Thank you this video helped a lot. I have to open my laptop an found my ssd dislodged. Fixed it with your help. Thank you
Glad your all set :) Always here if needed !!
Thank you, thank you, thank you! Luckily, my Dell was fixed with just removing the wireless keyboard and mouse peripheral.
Great to hear !! Always here to help :):) Also, feel free to follow my other channel that I'm starting that will offer computer operation tips and general tech tips !! www.youtube.com/@JamTechTips
After shutting down, I disconnected the external hard drive, and she booted up normally. Thanks for your great help. Two Thumbs Up! You helped me while Dell Support was a joke. (I believe that my problem was caused by the external hard drive I have on the computer.)
Glad your all set :) Always here if needed !!
If this happens to you after a seemingly unrelated project where you had to open the case, one thing to check is to reseat your SSD (if that's your boot device). I recently did a battery replacement and powered back on to No Boot Device. After some troubleshooting (including finding this video), I finally decided to crack the case again to check things out. First thing I saw was the SSD popped out of its slot. In retrospect, that's probably one of the first things I should've checked, but I was a bit in panic mode.
Yes. Reseating the HDD or SSD if you can access it easily is prob one of the first things you should try. Glad this video was helpful :):)
Well explained and detailed 👍
Thanks !! Glad this video was helpful :):)
If it's not booting, how do you get to "OFF" so you can test F12 and F2 tests? does just holding power switch down till screen is off power it all down?
My new rebuilt Inspiron 7391 that I bought and never moved into just has dell circle on black screen, I pushed and tried random stuff then got a white screen with QR code and something about no hard drive installed. Don't remember exact sequence.
That screen said support assist preboot system performance check
I got the laptop 3 years ago and initially started, seemed everything worked, I shut it off and have carried around as a "spare" meaning to move in to it, but my old one keeps working, old familiar song.
never dropped new one, battery was dead so I plugged in for an hour and that's when I discovered no boot issue
error 0155 validation code showed also and service tag, other screen said hard drive self test unsuccessful, terminated
recommended action replace hard drive.
I've just been toting it around during fire season in the plane, pretty sure I did a shut down instead of just closing lid 2 years ago.
I'll try some stuff , I wrote more than planned in this, thanks for the video !!!
Sounds like your on the correct video. Have you tried the steps seen here? Can you find any Repair or Recovery options in BIOS? What was the result of the diagnostic scan?
Hi, i resetted my bios setting and also ran a diagnostics test, the test came up with a problem in the hardrive. I was panicking at this point so i left the computer overnight. The computer is no longer charging (it’s not a charger problem) and i can’t even turn it up. What should i do? If it’s dead is there any way to see what files i had?
1. If the HDD is bad, it would first need to be replaced. If the HDD is fully bad, then the DATA on it is also most likely lost :(
2. For a computer that does not turn on, try this video first; ruclips.net/video/kOBY4k2Mn_k/видео.html. Let me know how that goes :)
Am so happy for your instructions mote grace , but I have a concern my Dell inspiron 5559 has a partition 1 : LTSB_MULTi5_SE which is 18.6GB and it's not able to identify any other HDD that I put in the laptop am so confused how do I go about it sir?
Are you able to run the diagnostic test as seen here? Are you trying to install a new HDD and cannot? What problem are you trying to solve?
Hello! Thank you for the video.
I recently changed my Dell Latitude 7400 from 256 SSD to 512 SSD. So, after installing windows and by the time i was transferring some files from my external hard disk to the system, it suddenly showed a blue screen error, and subsequently an hard drive not found error. I tried the diagnostic you showed in this video and the result showed that the SSD drive test is not complete. This is the second 512 SSD I would be replacing, I guess I am yet to find one that is compatible with my laptop. What do advise?
New hard drive tested to be good ... diagnostics show no problems other than no internal hhd. Tried plugging in via usb, however, would not allow install of windows via usb. Could the sata port itself be bad, and can it be replaced? Thanks.
You said that the diagnostic test showed 'No Internal HDD'? Also, did anything happen before this issue started? Liquid spill, overheating, a Windows update, etc?
@PC_Monkey the battery had gone bad and when put need battery in came with error no hhd so got a new one and wouldn't read (like wasnt there).
I wanted to completely restart Windows. So this is what worked for me using a Dell Inspiron 15 5510 that did not support legacy boot, regardless of secure boot being off:
Changed the drive settings from RAID to AHCI/NVMe (in BIOS).
Inserted a Windows 10 bootable USB and booted from that.
Hard Drive(s) were detected unlike before so I selected one.
I have a dell pc that the drive errors after booting into Windows. Is this a sign of a bad drive? Dell diagnostic brings up no errors.
Are you able to find any Recovery or Repair options in BIOS?
I have the same Dell you use in the video. I purchased a brand new Seagate drive. It was identical to the one that went bad. The diagnostics see the hard drive, no error, but I can't load Win 11. I tried every possible option, nothing other than the diagnostics see the hard drive. I updated the bios to the latest version available. I followed all advices I was given. Any idea what I can do?
Why cant you install Windows 11? What happens when you try? Are you getting an error message?
@@PC_Monkey No message, just simply does not exist.
My work around solution was put the brand new hard drive in a different computer, format it and then put it back into the original computer. That solved the problem.
Thanks.
Hi, I have an issue with boot Sequence it shows ONBOARD NIC(IPV4) and ONBOARD NIC (IPV6) there is no option of UEFI or Windows boot manager. this happened after I perform a Clean disk. what to do if this happens? I cant choose UEFI or any other bootable device is also not detectable. but no hard drive or Usb port issue. it is also enabled in Bios
1. Can you skip that step then and try the Dell diagnostic scan?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@@PC_Monkey Hi, thankyou for responding. no issue with the laptop, it is a used laptop, there were some restriction installed on the OS that's why I decided to format the Dell laptop, there were issues at first that I encountered like. MBR to GPT convert issue things like that coz I cant install the OS and select driver. then after converting and cleaning the Disk via diskpart it acted like this. when I reboot the laptop the boot sequence no longer have the option for Windows Manager and UEFII only onboard(Ipv4/ipv6). the Flashdrive somehow is readable but can only select certain file when I'm trying to add boot option, I also tried the diagnostic scan. every hardware is functioning well, same result as you had on the video.
@@PC_Monkey I was thinking it could be an issue with the bios. i tried the WLAN Bios update, it updated however it has the same problem. i can show you a screen shot. drive.google.com/file/d/18xS9I7PzrxklBaiGFfaCqcsPNdkNWR4O/view
Thanks for your comprehensive video! All tests passed including hard drive but still no bootable device found when I start it up? Thanks!
If changing the settings in BIOS did not help and the diagnostic scan showed the hard drive to be healthy, then you can proceed with the rest of the video. You can try the Repair or Recovery options in BIOS or undoing the last update if applicable. If that does not help, your last resort would be to install a new operating system.
How To Install Windows 10: ruclips.net/video/zYY-Gq68Dvo/видео.html
How To Install Widows 11: ruclips.net/video/Yiy-53Wc-Wo/видео.html
It’s working again thanks man!!!!
Great to hear !! Always here to help :):)
Running the diagnostics made it work again for some reason! I don’t know if it’s a long term fix but this video helped save my dell laptop. Thanks!
Glad your all set !! Always here to help :):)
Hi it is given me the error but when I run the diagnostic it shows hard drive is there and everything is okay but is is showing no bootable device
Were you able to find any Recovery or Repair options in BIOS?
Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@@PC_Monkey nothing had happened i came home and started my computer and the problem started . So i deleted all the data and reinstalled windows
it is now working perfectly
@@spooky3139 Glad your all set :) Always here if needed !!
Hi there I've got a Dell Latitude 5280, and I have a brand new 1TB WD black SSD, I've installed it, connection is secure, but nothing coming up in Boot Sequence, I've had the SSD show up now and then when entering F12 menu, but not allowing me to boot anything up. I've ran a diagnostics test and the memory is coming up fine, it's M2 SSD aswell.
I'm trying to install windows 11 from my S22 Ultra via a data cable as its the only option I have but I'm not sure what else I can do? Please help as I'm losing my mind right now 😔
I can't thank you enough man.
Happy to help :) Always here if needed !!
Hi, I have a dell inspiron 7415 2-in-1 and I’m having this issue. It says hard drive not installed, I’ve followed yours and other tutorials and I haven’t been able to fix it. I’m not sure I have the means to replace the hard drive if it IS bad, and this is basically a brand new laptop I got just for school. I don’t know what to do
What was the result of the diagnostic scan? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@@PC_Monkey did the scan and it said hard drive not installed, due to hurricane beryl i didn't have electricity for 6 days and i think it had an incomplete update process which possibly triggered the issue.
I think mine is bad, my hdd has one missing screw and when i did what u did, it still doesn’t work. What do u recommend HDD to replace it? Mine now has SEAGATE 2TB and my Laptop model is Dell Inspiron 5759.
Thank you in advance
What was the result of the Dell diagnostic scan? Also, did anything happen before the issue? Overheating, liquid spill, Windows update, etc?
@@PC_Monkey it says, hard drive not installed
Thank you for your video, unfortunatly still at a loss, had to change jack port, disconnected battery, got the no hard drive installed, which is correct as I don't have one, (didn't know it didn't come with one) followed all your steps. All is changed to lagacy, SSD is selected and now stuck in a loop, with Exiting PXE ROM showing, no media found, hit any button to reboot, did some button pressing in bios, showed up as no bootable device found, can't deactivate computrace?. Jack broke before I could safe photo's, work images and doc's, I would really like to recover the photo's, if I reboot from a USB install, will it wipe what is already saved? I can see no other way to solve the problem, won't run diagnoses in legacy, but did in UFEI, all good, no hard drive, battery getting old, no other issue's. Inspiron 3585. Appericate if you can be of any further help, thank you.
Was the HDD healthy when you ran the diagnostic test?
@@PC_Monkey I don't have a HDD, just an SSD, I know both are hardrives, I've managed to get as far as starting install windows, but get stopped at no drivers/install found, used rufus to help, had to which bios settings back the UEFI, now can't even get windows to start running install. Dignoses showed no problems with hard drive/SSD. Was working perfect till I removed the battery to change the jack. I've done everything word for word, bar hitting the computruce, but has greyed out so can not reverse that, not that I have a clue what it is or does lol Going round the twist, can't fastboot a phone I got fixed nor wipe windows and up load lunex to a brand new laptop, I haven't got green thumbs or what ever the tech wording for it is unfortunatly. Thank you for answering
Hello. I have a problem. My usb mouse was broken and i had error “power surge on usb port damage”. After couple of this errors my Dell lagged and blue death screen appeared. I reload my laptop because of instant 0% - and then after restart black screen appeared with “no bootable device” error.
With diagnostics on F5 i have problem “hard drive not installed”. Changing boot settings from Legacy to UEFI didn’t help.
Is my hard drive dead, or it can be revived? Will be all my data gone? Or it can particularly saved? From D drive at least
If the test shows the HDD to be not installed, that means the HDD is either bad or loose. First, try 'reseating' it as seen here. Try the scan again. If its still saying 'Uninstalled' then its most likely bad and needs to be replaced. After replacing the HDD, install a new Operating System (OS) to it as seen here;
You can see how to install Windows 10 here: ruclips.net/video/zYY-Gq68Dvo/видео.html
You can see how to install Windows 11 here: ruclips.net/video/Yiy-53Wc-Wo/видео.html
@@PC_Monkey And why HDD is lost? Because of power surge on usb??? How?
And if it’s lost - does it completely impossible to backup my data?
I just got this laptop for Christmas and it keeps trying to turn on but like it won't the manual reboot doesn't work keeps giving me a blue screen and it just won't load do you know how to fix this?
Assuming you have a Dell, have you tried the steps seen here?
@@PC_Monkey well it's a hp 15 laptop
@@PC_Monkey nvm I got a different one
Ive got a dell vostro 3681 and the issue im having is the boot sequence doesn't have legacy instead it has 2 random variants of uefi what do i do now?
Remember to check the FAQ's on my videos! It could save you time getting an answer to common questions :)
If you cant find those options or cant change between them, move on and continue with the rest of the video. What was the result of the Dell diagnostic scan?
Hey Jamon, can you please make a video about how to fix a support assist loop?
You have a Dell computer? Does this happen at startup and prevent the computer from booting up correctly? If so, can you try the steps seen here?
@@PC_Monkey yes, I tried these steps but it still isn't booting up
@@rm_9856 The diagnostic test wont actually change anything. Its just a test to help us see how to proceed. What was the result of the test?
@@PC_Monkey everything's fine and in good condition, and there is no reason to replace anything.
@@rm_9856 If changing the settings in BIOS did not help and the diagnostic scan showed the hard drive to be healthy, then you can proceed with the rest of the video. You can try the Repair or Recovery options in BIOS or undoing the last update if applicable. If that does not help, your last resort would be to install a new operating system.
How To Install Windows 10: ruclips.net/video/zYY-Gq68Dvo/видео.html
Create Windows 10 Install Media FREE: ruclips.net/video/YbC4jZVwQm4/видео.html
How To Install Widows 11: ruclips.net/video/Yiy-53Wc-Wo/видео.html
Create Windows 11 Install Media FREE: ruclips.net/video/dacx6WRkIJs/видео.html
If you cannot create the Install Media, you can see the correct items to purchase in the Repair Tools list here: www.amazon.com/shop/pcmonkey
My old dell inspiron laptop has lot of important data. Windows 7. Getting stuck at logo when trying to turn on. On bios diagnostics I’m getting an error code 2000-0142, Hard drive self test unsuccessful status 79. What troubleshooting should I do and how to recover all data ?
Have you tried reseating the HDD and running the test again as seen here to make sure its not just loose? ruclips.net/video/N7WO5EqZpBE/видео.html
@ video is unavailable ?
Hey Jamon, i have a dell inspiron 15 and it says here my hard is not installed though i do not install any hard drive at the moment. Before this, i had installed one but it was removed due to the condition you said in this video and right now there is no hard drive. How can i fix that is it by opening the bottom case or something else?
Thanks by the way
If your computer has no HDD in it, then the computer will give you a No HDD error when starting. I dont understand your question. In order to stop the error, you have to put a working HDD into the computer with a working operating system on it.
Bro. I get the same error message, HHD not found. However, what i noticed is that once i turn off the PC and unplug all the USB cables, mouse, keyboard, speakers and exernal drive, and then i boot it up. It boots up ok. However, once i re connect everything again, after sometime, i get the same error message again. Any ideas??
Make sure the HDD or SSD is set to the first place in your boot order in BIOS. If not, the computer could be seeing all those external devices and trying to boot from them first.
@PC_Monkey Is that in Boot settings?
Hi. My hard drive is not showing up in the booting sequence option. This starting after the power in the house went off.
Can you try running the Dell diagnostic test as seen here? Have you tried reseating the HDD?
Thanks for the video. We've tried everything in video multiple times. After running the diagnostics and the DST Long test several times, we received the error code "145 -HD self test unsuccessful, terminated." Any other suggestions, are does this mean hard drive is dead? (Dell Inspiron 3593 Laptop)
If your HDD did not pass the test, that means its either loose or bad. Try 'reseating' it as seen in this video first. If that fails to help, its most likely bad and needs to be replaced. Feel free to ask for help finding a compatible one if you like :)
After installing the new HDD or SSD, remember to install an Operating System (OS) to it.
How To Install Windows 10: ruclips.net/video/zYY-Gq68Dvo/видео.html
How To Install Widows 11: ruclips.net/video/Yiy-53Wc-Wo/видео.html
@@PC_Monkey thank you !
@@ddslabdog Good luck !! Let me know how it goes :)
Hi, I have a Dell Latitude E7270. The laptop was working and went into sleep mode, then suddenly failed to start and giving the error “no bootable devices found.” I did have a low memory warning earlier in the morning, but this happened before I could do anything to address it.
I have troubleshooted using the recommendations above which show up in my system (not all of them are present/available options). When I run diagnostics, it says “hard drive - not installed.” I don’t see any option for system recovery. When I open the back, I don’t see a hard drive. Please help!
1. Wonderfully detailed comment. Much thanks. And nice job detailing everything you have tried and what the result was!
2. If the test shows the HDD to be not installed, that means the HDD is either bad or loose. First, try 'reseating' it as seen here. Try the scan again. If its still saying 'Uninstalled' then its most likely bad and needs to be replaced. After replacing the HDD, install a new Operating System (OS) to it as seen here;
You can see how to install Windows 10 here: ruclips.net/video/zYY-Gq68Dvo/видео.html
You can see how to install Windows 11 here: ruclips.net/video/Yiy-53Wc-Wo/видео.html
Model E7470 does not boot up. I have done all your checks on F2, and as soon as I start F12, I get Warning:Charger is not detected, please attach charger now. When begin Diagnostic check, I get ePSA 4300.24 - Warning
Hard Drive - Not installed, Continue testing. If I retry I get the same msg. I removed the Solid State HD & reinstalled it, and I get the same result. What do I do?
Remember to check the FAQ's on my videos! It could save you time getting an answer to common questions :)
If the test cannot be run due to the HDD not being seen, it could be loose. Try 'reseating' it as seen in the video and run the scan again. If the scan comes back the same, I would then try replacing the HDD. You can see examples of replacement and upgrade HDDs and SSDs here: www.amazon.com/shop/pcmonkey/list/2QAI8XMVWC7DK?ref_=aip_sf_list_spv_ofs_mixed_d
I see that my boot list option has UEFI selected but it won’t let me switch to legacy. That option is greyed out. Says legacy option ROMs need to be enabled but I can’t find an option to do that.
Remember to check the FAQ's on my videos! It could save you time getting an answer to common questions :)
If you cant find those options or cant change between them, move on and continue with the rest of the video. What was the result of the Dell diagnostic scan?
@@PC_Monkeyit said all tests passed, then when it tried to start back up it went back to the black screen telling me no optical drive/hard drive detected.
@@PC_MonkeyI got it changed to legacy mode but didn’t make a difference.
Hi, I recently bought a used Dell latitude 5310 2-in-1 laptop with no hard drive. I'm a novice at repairing computers. I think I bought the correct hard drive but I can't find it on the laptop. Can you help, please?
I dont have a video on that exact model but I did find this: ruclips.net/video/66gVJGz6TbQ/видео.html. You can see the SSD at 7:16 in the video. Assuming that is your computer, it takes a SSD, not a Hard Drive
Hi my laptop is dell latitude 5480 . As per f12 scan my laptop have ⚠️sign on battery . Now I tried all the things you said F2 do settings legacy . But it didn't rebooted . Please help me
1. The HDD passed the test?
2. Also, did anything happen before this? Overheating, liquid spill, Windows update, etc?
I have an older Dell laptop and I kept it plugged in and on for about a month. When I unplugged it, it would never boot up fully again. I keep getting messages about no hard drive. I tried a bunch of options to save my files to an external device but it seems the options to try new things to fix the laptop become fewer and fewer with each try. At first it allowed me to save files to an external device but the process would never finish and I'd have ro shut down the computer and try again. It no longer gives me the option to save to the external device. Other options are no longer viable either. Not sure what's going on. Everything seemed to be fine until I unplugged it.
1. Are you able to run the diagnostic scan as seen here? Can you find any Repair or Recovery options in BIOS?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@PC_Monkey there may have been a windows update a few weeks before. I just tried to do something through the repair menu that required a download. It got to 50% and then just went directly back to the repair menu. I also recently got an inaccessible boot device message along with a QR code. I couldn't read it all before the screen changed.
Are you able to run the diagnostic scan as seen here? Can you find any Repair or Recovery options in BIOS?@@kevin15776
@PC_Monkey when I hit the f12 button it brings me to a black screen with some white 90s style font. There is a diagnostics option. I ran the short test and everything passed. It wants to run a 17 hour memory test. Should I do that?
@@kevin15776 For now, I would not run that test if the short test passed everything. If changing the settings in BIOS did not help and the diagnostic scan showed the hard drive to be healthy, then you can proceed with the rest of the video. You can try the Repair or Recovery options in BIOS or undoing the last update if applicable. If that does not help, your last resort would be to install a new operating system.
How To Install Windows 10: ruclips.net/video/zYY-Gq68Dvo/видео.html
How To Install Widows 11: ruclips.net/video/Yiy-53Wc-Wo/видео.html
Hi I have run the test and it says- critical error message: Testing completed. One or more errors were detected. What does that mean? Mine is Dell
Inspiron 5491 2-in-1
One or more errors detected where? Was it the HDD / Storage test?
Hard drive bad ordered new one how do I install it. Etc diagnostics said old was bad. How do I install operating system.
How to install the HDD into your computer would depend on your model. What model computer and brand do you have? After installing, you can see how to install Windows to a Dell here;
How To Install Windows 10: ruclips.net/video/zYY-Gq68Dvo/видео.html
How To Install Widows 11: ruclips.net/video/Yiy-53Wc-Wo/видео.html
Thank you for the video.. I just hope I can solve this issue of "hard drive not installed"
My dell inspiron has no physical hard drive, after running the diagnosis it showed failed for hard drive and charger. What do I do since there's not visible hard drive.
If the HDD is integrated into the motherboard and fails, then you would need to replace the motherboard in order to replace the drive :(
Hey I have a Dell Latitude 7300 and the options are very different like mine does not have the legacy option it only ha the UEFI what should I do? And the date and time is good no problem there
1. If you cant find those options or cant change between them, move on and continue with the rest of the video. What was the result of the Dell diagnostic scan?
2. Also, did anything happen before this issue appeared? Overheating, liquid spill, Windows update, etc?
@@PC_Monkey The scan was alright it said nothing really what if i use a usb to fix it maybe?
@@alphabradley8840 How will you use a USB to fix it?
I have unplug and plug SSD to check if hard drive is properly fit in but upon diagnostic it still shows hard drive is not installed what should I do now?
If its still showing not installed, then I would assume its bad and try replacing it. If you would like help finding a compatible replacement, what brand and model computer do you have?
Hi, thank you for your nice videos about computers, especially about DELL'S.
I have a laptop DELL VOSTRO 3550 which is working with Windows 7. I have updated all its drivers, including BIOS which was updated to A12. My question is: having in view the Bios is A12 updated and all other drivers are updated, can I update this laptop to Windows 10? Is this update going to be successful? Coz I heard they where many situations of people updating their DELL Vostro for Windows 10 and their laptop screen remained black after this update was made. On the other hand, it has been said once the bios will be updated to A12, everything would be fine. What do you know about this issue? What is your advice? Thank you for reading.
Your always welcome to try the update. However, in my experience, many Windows 7 computers do not run very well with Windows 10. Very glitchy with many issues. I dont even try to update to Win10 from Win7 anymore :(
You can see the Windows 10 system requirements here: support.microsoft.com/en-us/windows/windows-10-system-requirements-6d4e9a79-66bf-7950-467c-795cf0386715
@@PC_Monkey Thank you very much. You think I should update to Windows 8.3 or just let it as it is on Windows 7?
@@danalexandroaie3233 Usually I just leave Win7 alone at Win7 :(
I get a blue screen and after that it says like we ran in to a problem so i have blue screen of death and after that i get hard drive not installed. I try to boot up as legacy but it gives me no boot up found press any button to restart the machine and it just keep doing that and when i test hard drive in bios it passes the test says hard drive is good now im not a computer guy so i don’t understand a lot of things can i get some help
1. If the HDD tests good, perhaps its an OS error. Could you find any Repair or Recovery options in BIOS?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
No bootable device. After the diagnosis, it says hard drive not installed, how do I resit a dell latitude 7280 hard drive ? It’s not as accessible as the example you showed. Thank you
Does this help? ruclips.net/video/O6sAFLUicL4/видео.html
THANK YOU I CAN PLAY FARTNITE NOW
Great to hear !! Always here to help :):) Also, feel free to follow my other channel that I'm starting that will offer computer operation tips and general tech tips !! www.youtube.com/@JamTechTips
bro thank you so much
Hey thank you for your the video about hdd not found.
actually i had forget my laptops password..that's why i want to format my laptop.
so i go to bios and saw 7 partition over there ,so i decide to delete all the 7 partition .and then it shows the msg to restart it.
And then i had plugedin ios10 bootable pendrive and want to format it but now when i see in bios i see no hdd it shows/detect my bootable pendrive only. so what can i do pls give me a sujjestion.
My laptop Name : Acer Aspire 3 A315-51 Series
Model No: N17Q1
In bios my hard drive is none and also failed diagnosis test then what would I do I bought a laptop a month ago my laptop has 512 SSD is my SSD has issue please reply?
If your HDD did not pass the test, that means its either loose or bad. Try 'reseating' it as seen in this video first. If that fails to help, its most likely bad and needs to be replaced. Feel free to ask for help finding a compatible one if you like :)
After installing the new HDD or SSD, remember to install an Operating System (OS) to it.
How To Install Windows 10: ruclips.net/video/zYY-Gq68Dvo/видео.html
How To Install Widows 11: ruclips.net/video/Yiy-53Wc-Wo/видео.html
@@PC_Monkey I open my laptop and again fit the lexar SSD but it does not even work So where is the problem?
@@Aqeel_khalil If that fails to help, its most likely bad and needs to be replaced. Feel free to ask for help finding a compatible one if you like :)
After installing the new HDD or SSD, remember to install an Operating System (OS) to it.
How To Install Windows 10: ruclips.net/video/zYY-Gq68Dvo/видео.html
How To Install Widows 11: ruclips.net/video/Yiy-53Wc-Wo/видео.html
@@PC_Monkeyhow I know that my hard drive is off?
@@Aqeel_khalil What do you mean, 'off'? You said in the first comment that your HDD failed the diagnostic test. That is how you know the HDD is bad :)
I have a dell inspiron 7405 2n1, and I’ve been having issues with my hard drive not being detected in bios. In diagnostic checks, my hardrive passes and there’s no option to switch to legacy in bios. My laptop frequently shuts down and a few times has said hardrive not installed. My laptop doesn’t have an easy panel opening in the bottom so I’m a little nervous to try to get in there to make sure it’s properly connected. What do you think my next steps should be?
If the diagnostic test passes the HDD then its most likely no loose. If it were, the diagnostic test would miss it too. It sounds like a BIOS issue. Can you access BIOS and find a Factory Reset option?
@@PC_Monkey I’ve updated bios and also reset bios to the optimal default settings and it’s still not detecting the hardrive
@@ellaesanbock5922 If changing the settings in BIOS did not help and the diagnostic scan showed the hard drive to be healthy, then you can proceed with the rest of the video. You can try the Repair or Recovery options in BIOS or undoing the last update if applicable. If that does not help, your last resort would be to install a new operating system.
How To Install Windows 10: ruclips.net/video/zYY-Gq68Dvo/видео.html
Create Windows 10 Install Media FREE: ruclips.net/video/YbC4jZVwQm4/видео.html
How To Install Widows 11: ruclips.net/video/Yiy-53Wc-Wo/видео.html
Create Windows 11 Install Media FREE: ruclips.net/video/dacx6WRkIJs/видео.html
If you cannot create the Install Media, you can see the correct items to purchase in the Repair Tools list here: www.amazon.com/shop/pcmonkey
@@PC_Monkey I tried the bios recovery and my hard drive was recognized but my laptop is still shutting down. I reinstalled the operating system and now it’s shutting down even more
@@ellaesanbock5922 You reinstalled the OS successfully? It brought you to the desktop after it was finished?
If its still not working, you may be looking at a motherboard issue at this point?
Hi my laptop is latitude 3400 it was telling me that the hard drive is not installed but after I do the test and the results was in the hard drive but after I turned it off I came back and see that it’s working without any problems this is the second time can you help me?
The HDD showed errors in the test? If so, its most likely starting to die and should be replaced asap
When I started my test the error message of hardrive not installed and did I want to continue testing.
If the test shows the HDD to be not installed, that means the HDD is either bad or loose. First, try 'reseating' it as seen here. Try the scan again. If its still saying 'Uninstalled' then its most likely bad and needs to be replaced. After replacing the HDD, install a new Operating System (OS) to it as seen here;
You can see how to install Windows 10 here: ruclips.net/video/zYY-Gq68Dvo/видео.html
You can see how to install Windows 11 here: ruclips.net/video/Yiy-53Wc-Wo/видео.html
Thank you for the help but I’m have to get a new computer. The only thing I didn’t try was taking the computer apart and seeing if the hardrive is disconnected or something because I don’t got the tools atm.
But this has been happening for years on and off and I take it to dell and they fix it only to happen again
@@kevinmcgarvey8890 Have you tried reseating the HDD? It may be coming loose or the caddy that hold it in place may be damaged and need to be replaced.
I have a Dell PC not a lab Top so how do you get to the Hard drive on it
Do you mean you have a desktop? There are a lot of desktops. What model Dell do you have?
Why would my bios settings get changed on their own? Is that possible? My Dell laptop has been working fine for almost 4 years and now tells me the SSD is nearing the end of it's usable life and failing. Also when I started receiving the error(s), a shutdown and restart has gotten me going again (for now).
It could be that the SSD is actually dying and needs to be replaced. However, sometimes BIOS can loose power for a second, causing settings to change. Perhaps the CMOS battery is starting to die and needs to be replaced.
@@PC_Monkey Thank you. Good thoughts. I opened it today, pulled the SSD, spray aired it (not really dusty or dirty, but I did anyhow) and put it back together. It booted right up of course. I'm also considering another factor, something else I did that's totally far fetched, but I'll give it a few days before I consider that being "the" fix.
@@KBuckyRailVideo Glad your all set :) Always here if needed !!
@@PC_Monkey Sure enough, it was something that wouldn't have been considered by life as we know it... A faulty, powered 6 port USB hub that was plugged into the laptop was the culprit. Somehow it was screwing things up with the bios on bootup. (Maybe a power issue as you suggested) I unplugged it and everything else. Right before I took the computer apart, I tried one more time and my computer booted. I replaced it with a spare, and my computer's been working fine since. Not an SSD issue at all. You just never know! Thanks.
@@KBuckyRailVideo Unreal! Computers are cool but sometimes, very frustrating lol. Glad your all set and nice work !!
Mine is error 151 critical issue found it says that my harddrive run outside of normal parameters and should be replaced, and i also remove my batery because its bloated and i dissabled it to the battery management to be able to used it but after a few days this problem shows after i put to sleep my loptop.
1. If the diagnostic test shows your HDD to be in error, it should be replaced. May take this chance to upgrade to a SSD. They are faster and fail less often :)
2. Yes, a bloated battery is very dangerous. It could also be damaging other components so its good to replace those asap!
Hi Jamin, I was wondering if there's a fix if I forgot my bios password so I can't change any settings?
Unfortunately at this time, I do not assist with bypassing BIOS passwords on this channel.
My problem is after add SSD(M.2?) on dell desktop, previous hard disk not shown on boot ordering menu, but I can use one shot to boot from it. Any comment? both OS are Ubuntu 20.04.
Hey Jamon, I have an msi laptop and it doesn't boot the first time I press the power button. I have to hard power off multiple times to get it on. What should I do?
Sometime the whole computer freezes and sometimes the screen glitches and freezes. One time it started buzzing and was frozen. I'm very worried please guide me as to what I should do
It's a fairly new laptop
6 months old I think
What do you see on the screen when you try to start it and it does not boot up correctly? Also, is your computer still under warranty?
Hi! I got a huge problem with the laptop from my job that i accidentally let fall and now the hard drive wont work. I have an old N5050 inspiron and when i press F2 my boot options look nothing like yours. Actually i can only choose the boot priority but i cant change anything else... Is there a way?? Please it's so important
1. Are you able to find and run the diagnostic test?
2. Have you tried reseating the HDD in case it just fell loose?
Hi. Please help me with a Bitlocker problem. Is there any way to save my files. I dont have the key to unlock, my friend did the microsoft software and she passed 2 years ago. I have important work data on my laptop. Please. Thanks
Hi, I have a Dell Inspirion 660 and may have a unique case. I'm able to boot up to Windows but once there the freezing /lagging is unresponsive once I get to my home screen. When I do the diagnostic, the hard drive icon has an error. Would like to know how to detach the hard drive and place back safely. Thank you
Does this help access your HDD? ruclips.net/video/CgLPtaDeC38/видео.html
@@PC_Monkey I had to view another video from the same youtuber. My Dell 660 was a little different inside from the video you shared. Going to see about getting an external hard drive and install since I forgot I only had an internal one many years ago. Thanks again for all your help.
@@mohammeddiop6564 Good luck !! Let me know how it goes :)
@@PC_Monkey UPDATE: So after installing the operating system from a disk, letting it do it's repair and adjusting some settings in BIOS a few times my computer is working again.
The date and time was not staying on the accurate settings for whatever reason and briefly had the blue screen crash when not booting up to Windows. I know from your vid I have both a hardware and software issue but I really lucked out.
Now the only thing left is getting back audio/sound properly, lol. Just wanted to say thanks again for the tutorial and reaching out.
@@mohammeddiop6564 Happy to help :) Always here if needed !!
Heyy, i have an xps 13 model? The backs fully covered so im not sure how to do it..
Does this help? ruclips.net/video/xFIE2SKst-s/видео.html
I only have one option in the boot sequence please help
Remember to check the FAQ's on my videos! It could save you time getting an answer to common questions :)
If you cant find those options or cant change between them, move on and continue with the rest of the video. What was the result of the Dell diagnostic scan?
@@PC_Monkey how do I check the faq
Hi. I can’t begin the flash update due to powerstatus. It says powerstatus: inadequate. What should I do? Pls help!
Your trying to update BIOS? Are you trying to fix a 'No HDD' error when trying to start your Dell?
@@PC_Monkey Yes I am.
@@dzander25 Have you tried the steps seen here then? What was the result of the diagnostic scan?
@@PC_Monkey I did. But didnt help. Result passed. Only the battery is the problem.
@@dzander25 If changing the settings in BIOS did not help and the diagnostic scan showed the hard drive to be healthy, then you can proceed with the rest of the video. You can try the Repair or Recovery options in BIOS or undoing the last update if applicable. If that does not help, your last resort would be to install a new operating system.
How To Install Windows 10: ruclips.net/video/zYY-Gq68Dvo/видео.html
How To Install Widows 11: ruclips.net/video/Yiy-53Wc-Wo/видео.html
Let me know how that goes:)
Hello i have a dell inspiron 15 7000 series and it keeps asking me for my admin pass witxh i dont know
Unyama mzee baba 🇹🇿
hi, thanks for this video, I ran the diagnostic and said hard drive not installed, I tried everything you said here, and I also tried testing physically the ssd in a different computer as an external disk, I can access the data just fine, like the disk is not wasted, but if plug it back in it still has the same warning, hard drive not fund. could it be the flat conector may be ? or any other hardware piece? thanks
Perhaps its a motherboard issue at this point if the drive is fine and even works well in another computer
I have am external drive. The power light is on. I have tried different usb ports, same results. In disk management it says, " Disk 1 not known not initialized". When I try to initialize it with MRB Master Boot Record it says, " The request failed due to a fatal device hardware error". I do not know what else to do. Is there any hope? thanks
Your trying to boot up from the external HDD only? It does not load from the on board HDD or the external HDD? Have you run the diagnostic test?
@@PC_Monkey The computer boots up from the internal C: drive. It is the external drive that is not working or showing up in the This Pc area. thanks
@@nathanwilson6183 Do you have an operating system loaded onto that external drive that it can boot from? Does the external drive work on other computers if you try to boot off of it?
@@PC_Monkey Hi. No, it's just for storage. The only booting system is on the C: Drive internal drive.
@@nathanwilson6183 In order to boot from a drive, there needs to be some sort of operating system to boot off of. You cant boot a computer from a blank drive / USB
Hi i have a dell Latitude 3520 and i have the error Harddrive not installed. what do i do? It was working just fine yesterday. i would open it up but i wouldnt know where to start
Sounds like your on the correct video. Have you tried the steps seen here?
@@PC_Monkeyon boot sequence the names are different it says Onboard nic (ipv6) and ipv4 and last is UEFI https boot
@@cloudy9107 1. Have you tried reseating the HDD or running the diagnostic scan as seen here?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@@PC_Monkey i think a window update ill try this after school and let you know
@@PC_Monkey the diagnostic tells me hard drive not installed
Hello. A friend bought a Dell Inspirion 15 and in BIOS/Setting/General/System information it doesn't show a primary hard drive in DEVICE INFORMATION. What do we do? When we ran the F12 test we got all green check mark except on the CDROM Drive 0-0-0 where there was a red X
Sounds like the CDROM drive is bad then and needs to be replaced. The HDD passed the test though?
Honestly I don't really know what I'm doing. A way to actually write a long description would help or a way to contact you because I'm sure you could help fix this but basically When I start the computer it goes inthe loop where it says it didn't start properly and needs to restart and then you can go to the advanced options et cetera. I don't know if somebody went into bios and changed stuff but when I ran the thorough test everything passed supposedly except the CD rom drive. With that prevent a computer from entering windows operating system? Because it won't go into the operating system at all. I can get to bios and the use of the F12 function for the boot menu but that's about it. I have the administrator password and when I try to run the other options for resetting the computer and all that and it asks for the administrator password and I enter it it doesn't accept it for some reason. There isn't a system password so I know it wouldn't be that. I don't even know what all settings the bios are supposed to be on for each one. Feel bad because she bought this computer and really needed it to work with and she can't get into it past these problems.
@@X-TremeGaming Your contacting me here :) Were you able to run the diagnostic test as seen here in this video? You said the CD ROM failed the test so I assume you were. I wanted to confirm that the HDD passed the test.
Yeah. Everything but the CDROM Drive 0-0-0 . But could ACD rom needing to be replaced prevent a computer from booting up properly into windows?
Also, is there a way to see what BIOS settings the computer came with? I've done the resets but I'm still not positive the UEFI and Legacy are on whatever they're supposed to be. Idk who messed with it before it landed in front of me. It's Dell inspirion 15 3625.
Hi I think your video is very helpful, however I’ve tried it on my Dell G7 15 7500 and it just states that hard drive is not installed. This has happened before but I would just turn off my laptop and it would go back to normal. But now it’s not happening, what do I do!
The diagnostic test states that your HDD is not installed? That means that the HDD is either bad or loose. First, try 'reseating' it as seen here. Try the scan again. If its still saying 'Uninstalled' then its most likely bad and needs to be replaced. After replacing the HDD, install a new Operating System (OS) to it as seen here;
You can see how to install Windows 10 here: ruclips.net/video/zYY-Gq68Dvo/видео.html
You can see how to install Windows 11 here: ruclips.net/video/Yiy-53Wc-Wo/видео.html
Thanks
Your welcome !! Happy to help :)
Hello, thanks for the tips! In my case I have a G5 5590 but the BIOS doesn't detect the drive, because I can use it on windows but I wanted to make it my OS drive, do you have any idea on how to solve that problem (the drive is a crucial MX500 Sata ssd)
1. Can you run the diagnostic scan as seen here?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@@PC_Monkey Yes, I ran the diagnostic scan but it says that no drive is found (I disconnected all the drives and peripherals, except the SATA SSD)
2. No, I haven't had any other problems before, I just noticed because I wanted to make the SSD the OS drive.
@@josetem14 That means that the HDD is either bad or loose. First, try 'reseating' it as seen here. Try the scan again. If its still saying 'Uninstalled' then its most likely bad and needs to be replaced. After replacing the HDD, install a new Operating System (OS) to it as seen here;
You can see how to install Windows 10 here: ruclips.net/video/zYY-Gq68Dvo/видео.html.
You can create Win10 Install Media for free as seen here; ruclips.net/video/YbC4jZVwQm4/видео.html.
You can see how to install Windows 11 here: ruclips.net/video/Yiy-53Wc-Wo/видео.html
You can create Win11 Install Media for free as seen here: ruclips.net/video/WIxDYRBVbmk/видео.html.
If you cant create your own, you may have to purchase it. You can see an example of a good install media USB in the Repair Tools list here; www.amazon.com/shop/pcmonkey.
If the install fails, you may have then identified the hard drive as bad. It would then need to be replaced.
@@PC_Monkey Ok. thanks for your help!
@@josetem14 Good luck !! Let me know how it goes :)
hi I'm new to the channel
how can I fix my laptop wont open i keep pressing f1 and it keep saying "internal hard disk drive not found to resolve this issue, try to reseat the drive" and on the bottom it says "no bootable devices--strike f1 to retry boot, f2 for set up utility press f5 to run onboard diagnostics" i don't know what to do my brother will be mad at me plss help me fix this problem
1. Assuming you have a Dell computer, sounds like your on the correct video. Have you tried the steps seen here?
2. Also, did anything happen before this issue appeared? Overheating, liquid spill, Windows update, etc?
i need to know how to replace a hard drive on a rgb core i5 gaming dell pc
Hi There, I have dell unspiron 2021 laptop (2 in1). Unfortunately it is stating up. I am getting 3 white and 2 amber light error. Can I fix it at home?? Appreciate your help.
1. Are the lights the only signs of life when you turn it on? No motherboard or hard drive sounds? No fan noise? Nothing on the screen?
2. If the lights are the only signs of life, perhaps the computer is not really turning on. For a computer that does not turn on, try this video first; ruclips.net/video/HHwzA37r4e8/видео.html. Let me know how that goes :)
@@PC_Monkey First of all thanks for your quick feedback. When I turn on the power button. I can see light turned on in the keyboard but no display. Than on the charging light I saw 3 white and 2 amber color light display.
@@PC_Monkey I removed RAM and reinstalled it. Still the same problem
@@YogeshKumar-pd3cr If the lights are the only signs of life, perhaps the computer is not really turning on. For a computer that does not turn on, try this video first; ruclips.net/video/HHwzA37r4e8/видео.html. Let me know how that goes :)
my computer turns on and shows supportassist|preboot system check
and a window shows initializing PCle...
and its stuck there for hours...help please
1. Assuming you have a Dell computer, your on the correct video. Have you tried the steps seen here?
2. Also, did anything happen before this issue appeared? Overheating, liquid spill, Windows update, etc?
Hi, can you tell me how to boot windows after replacing the motherboard?
Are you using the same HDD? If it had Windows on it, it should still be able to boot up. Is it not? Whats happening?
@PC_Monkey its an m2 ssd, it wont show up in the bios, it says no bootable device found
@@kevinperies4450 Can you run the diagnostic test?
@@PC_Monkey yeah, it says no hard drive detected.
@@kevinperies4450 If the test shows the HDD to be not installed, that means the HDD is either bad or loose. First, try 'reseating' it as seen here. Try the scan again. If its still saying 'Uninstalled' then its most likely bad and needs to be replaced. After replacing the HDD, install a new Operating System (OS) to it as seen here;
You can see how to install Windows 10 here: ruclips.net/video/zYY-Gq68Dvo/видео.html
You can see how to install Windows 11 here: ruclips.net/video/Yiy-53Wc-Wo/видео.html
Have a windows 10 but keep saying exiting PXE Rom.....how do you do that ?
You have a Dell computer? If so, can you try the steps seen here? Also, did anything happen before this issue appeared? Overheating, liquid spill, Windows update, etc?
My diagnostic shows everything healthy for HDD and i cannot turn legacy it's still greyed out please help i am using Vostro 15 5568
Can you find any Repair or Recovery options in BIOS to try? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@@PC_Monkey No nothing of that sort happened in past, one day all of a sudden it got stuck while watching a video, from that day it gives me hard time, I tried everything removed hard disk physically installed it again but same issue, I am afraid I will loose my original windows which came with PC
My PC overheated one time and blue screened, and is now doing this. Is there any specific thing I can do? It says hard drive is not installed.
1. You have a Dell? Can you run the diagnostic test as seen here?
2. An overheating computer can be damaging multiple different components if not resolved. First, make sure that the fan and vents are clean and clear. If you need help accessing the fan, let me know what brand and model computer you have and I can help you get inside it. If that does not fix the overheating issue, then try replacing the thermal paste on the CPU and if needed, the GPU as seen here; ruclips.net/video/K_j4GPjpawk/видео.html. If that fails too, replace the CPU
@@PC_Monkey Yes, it is a dell. I'll try to see if anything suggested works. Thank you!
@@miraclejack8736 Good luck !! Let me know how it goes :)
@@PC_Monkey Unfortunately I couldn't do most of the digital stuff, my laptop was just giving in on itself while burning me the whole time. We're sending it to dell as a last resort, hopefully my drive isn't wiped. At least it's repairable though! Thanks for the help either way.
Owe you a bunch for giving me the chance to try a few things before having to call support.
Hi, mine is dell latitude 5285 and the diagnostic is showing hard drive not installed and I jst worked with it some hrs ago
That means that the HDD is either bad or loose. First, try 'reseating' it as seen here. Try the scan again. If its still saying 'Uninstalled' then its most likely bad and needs to be replaced. After replacing the HDD, install a new Operating System (OS) to it as seen here;
You can see how to install Windows 10 here: ruclips.net/video/zYY-Gq68Dvo/видео.html
You can see how to install Windows 11 here: ruclips.net/video/Yiy-53Wc-Wo/видео.html
@@PC_Monkey How can it just go bad when I had just worked with it? What could be the possible cause
@@itoroessien4221 Did you try 'reseating' it?
There are many reasons a HDD can go bad. Also, 100% of bad HDD's worked the day before they went bad lol.
My inspiron 15 will say.. no hard drive found if I restart it after any time of use. Then i have to enter the bitlocker every time and go from there.
Infuriatingly I just did all of the advanced diagnostics in BIOS and it's like.. "everything is working perfectly! No errors!" Then when I exited bios it immediately was like "hard drive not found". 😂
The diagnostic test showed the HDD to be healthy?
@@PC_MonkeyI think I've solved it in my boot setup... my laptop only has an SSD, no hard drive. Booting from a hard drive as well as SSD was enabled, so I set it only to boot from the SSD. I also decrypted the laptop so even if it does have booting issues I won't need to enter the stupid bitlocker twice daily.
@@DeepState5 Great to hear !! Always here to help :):)
Excellent 👍, nice video
Thanks !! Glad this video was helpful :):)
hi my dell latitute rugget not found hard drive. in system information appear NONE
Sounds like your on the correctd video. Can you try the steps seen here? Also, did anything happen before this issue appeared? Overheating, liquid spill, Windows update, etc?
Good day.. I so much appreciate your video. I have a Dell latitude E5450, my laptop landed on the floor by the face part, but then my laptop doesn't come up, it shows the power light which stays like 30seconds and goes up and the laptop won't turn up at all. After hours it may come up and show Primary Hard Drive =None. Sometimes the system comes up completely and functions normal. Am sad big time
Sounds like your on the correct video. Have you tried the steps seen here?
Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
My dell g5 5500 turns on perfectly normal and then after playing for a lil while it crashes and makes a loud beeping sound with the error of hard drive not installed.
1. This only happens when playing games or when using the computer for other reasons as well? If just for games, all games or just one?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
nah so like basically i was bored with my computer and so for like 3 months i never used it then recently i came back to it and then this error popped up, the hd not installed and then i ran tests and it said the battery was reaching the end of its life. So i replaced it hoping that would fix this but it didnt. I have no clue if this only happens whilst playing video games or not. Also nothing happened to it like spills or anything. I think it happens for all games since it happened with the two games i tried playing. I also factory reset my computer but that didnt help.
im about to try one solution which is to move "UEFI hard drive" to the top in boot sequence settings to see if that does anything. My laptop has an overheating issue aswell which could play a factor in this issue. The time at which my computer crashes and pops the error up isnt exactly the same amount of time each time. Once was playing for an hour and then it did it and the next attempt was less than 10 minutes.
@@riftz_vexify9408 Just so you know, over heating situations can be hard to troubleshoot just one issue as multiple different components and boards including the motherboard itself, could all be faulty.
An overheating computer can be damaging multiple different components if not resolved. First, make sure that the fan and vents are clean and clear. If you need help accessing the fan, let me know what brand and model computer you have and I can help you get inside it. If that does not fix the overheating issue, then try replacing the thermal paste on the CPU and if needed, the GPU as seen here; ruclips.net/video/K_j4GPjpawk/видео.html. If that fails too, replace the CPU
I did everything and switched the settings but it keeps still sayin no boot device found!:(
1. Assuming you have a Dell, what was the result of the diagnostic test on the HDD?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?