@@JJay23nc If you are going to leave it on over night I would put into sleep mode. It's not the best thing in the world to leave your screen running 24 hours.
I checked all bios settings listed in this video but still had issues. Finally, my resolution was simply opening up the laptop. Detaching the hard drive from its connections, then reattaching it. Powered the laptop back up and worked like a charm!
My gf’s having computer problems right now saying it’s not detecting a hard drive and I Literally suggested this to her before anything 🤣 hopefully it works lol think smarter, not harder right🤷🏼♂️
@@EggheadFixers It wasn't helpful, Sata drives not detected, sas 10k drives not detected, Flexbay NVME drives not detected, I have an ADK ready to put in the system But it can't see the DRIVE? Did everything you list way before going thru all these youtube video's, and they are ALL basically the same, no light bulb goes off saying YES that's it. Can you egg heads Help? oh it see's the DVD/CD fine? Latest BIOS, Date and Time correct, Cables are right, have all drives on a fat32 256gb flash drive, Changed Battery too New. I'm ready to do a Jimi Hendrix with lighter fluid but not my Strat a dell! ps is there a m-board plug I need to flop?
Very good video, thank you! Unfortunately, my boot issues is unresolved. Started getting an error that the hard drive was not installed in my Latitude E5450. Swapped out for an SSD and the problem persisted. The diagnostic doesn't recognize the hard drive being installed either. Thanks for that tip! Could it be that the hard drive controller on the motherboard itself has failed? I'm going to open it up again and see if I can spot where the hard drive cable attaches to the motherboard next.
Grabbed my hd dock, popped the original drive in there. It works. Tried two other drives (same size, .5Tb) in the laptop and neither worked. Tried original drive, still didn't work. All drives worked in the dock. Even reseated the cable. I think the hd controller or the actual cable failed. Going to buy an external enclosure and set the laptop to boot off usb for now.
I can end on a positive note. Put the original hard drive in the enclosure. Plugged it into one of the USB ports and it started right up! Simple solution for anyone else who encounters this scenario. It would make sense that the most likely failure was either the HD connector cable or the actual controller itself.
@@rickdagrexican7351 Ya it seems like you may have a bad hard drive port. If your model dell has a CD drive they have these CD Drive converters on ebay you can buy to convert your cd rom slot into a Hard drive slot. It works pretty good because it's the same exact port for a CD drive as it is for a hard drive.
@@EggheadFixers Well, unfortunately this model does not come with 1. I needed to use it's good to use my external to install so the things for her. Bottom line is, it's good to know that I can do that with a hard drive and an enclosure with such ease. I'm an old school PC Tech that's out of date lol. Grew up grew up in the eighties with an IBM PC then on to various XT and 286 clone computers and beyond. The last computer I put together is because I tried to buy one and they failed. I bought all the components and looked up enough information so that I could get it to work with really good performance. That was a year plus ago and and it's still running strong. So, as a person who grew up around technology, I appreciate people like you who are sharing the latest tips so that people like us don't have to is after go nuts trying to find it.
Thank you Thank you Thank You. Last night my laptop latitude7400 was working properly. But when today in the morning I opened my laptop it says "hard driver-not installed". I followed steps through this video and boom its working now. 😇😇😇😇😇🥰🥰🥰🥰🥰🥰🥰
I had already set my laptop ( windows 7 ) SATA operations, boot mode, secure boot, boot sequence just like your list. After I run the diagnostic test, it still says that my hard drive is not detected. What should I do?
Sorry to hear that:( First you need to try what we call reseating the Hard Drive which means unplugging and then plugging it back in to make sure its not an issue with the connection. If that does not work then most likely your hard drive has died and needs replacing. Here is a video on how to replace your hard and install an operating system: ruclips.net/video/TElCJDbKdKk/видео.html Let me know if you have any questions:)
Thanks for the video. Very Helpful. However my ssd still couldn't be detected. I replaced the ssd and tried to install windows and the rst driver and it still would not detect a drive. i plugged my external ssd in and it detected. does this mean my motherboard/ssd port are bad? is there a cheap fix?
Yes it could mean that the port is bad but there are some other possibilities I would try. For example when you run the diagnostic does it read the new drive as there and working? Does it see it in BIOs? If yes then it could be a problem with the settings in BIOS. If no then it most likely is the SSD motherboard port issue. Also is the replacement SSD new? If not you could have another bad SSD.
@@EggheadFixershiii woah thanks for the reply! My problem with my laptop is its saying "No bootable device found" I tried everything on your video to fix it but it still wont boot. Here's what I tried: -I checked the date and time and its correct -Selected the UEFI since im using windows 10 also enabled security boot -I also did diagnostics and all hardwares passed EXCEPT for one thing, one drive has an "NA" (not an exclamation mark) while my other drive passed the test. -I watched your video on how to replace SSD and HDD to do it on my laptop (I just removed them and inserted them back) because maybe they got loosened up. -checked the booting sequence making sure diskette is first on top Additional info: -After the diagnostics I went to the configuration and I saw that my SSD drive has only 16kb size while my HDD still has a 1TB size. -before the "no bootabke device found" I was in a window that says "Download SupportAssist OS Recovery Image" is it my SSD? :( idk what to do
Dell XPS15 9550 working fine until massive W10 update 5 days ago. Now caught in doom loop. F2 setup is as you describe and F12 diagnostics show no fault. It doesn't seem 100% fixable by some way. Perhaps the bios got corrupted?
Sound like the update was unsuccessful and now Windows is corrupt. Have you tried reinstalling Windows? Here are videos on how to do that: Windows 10: ruclips.net/video/TElCJDbKdKk/видео.html Windows 11: ruclips.net/video/mNN9ssGCxig/видео.html
Thank you!! The message went away and my computer went back to normal, but I’ve had to do this process a few times already, so would you know if there is another thing I could do to stop the message, because it pops up almost every other day. But thank you so much!!!
@@EggheadFixers Hi! The same happens to me. I'm using my computer normally and then it gets stuck and shows me the message "Hard drive is not installed" but when I do the diagnostic it only shows problems with the battery. What should I do?
@@santiagofigarola Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case the next step would be to reinstall the operating system. Here is a video on how to do that: ruclips.net/video/TElCJDbKdKk/видео.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
thanks for such a nice and elaborative video my pc (dell) shows that bootable device not found but if i turned it off for a few minutes and then press power button to make it on it works normly but after a few minutes it again shows that same problem restarts and again ....... weather i need to change hard disk or something else what shoult i do? plz suggest
It could be one of two things. First thing it could be a connection issue. The solution for this would be to try what we call reseating the hard drive which means unplugging it and then plugging it back in. If the issue resolves itself then you're all set. Second thing it could be a sign that your hard drive is starting to fail. So if you reinstall the operating system and you continue to have problems with it or it won't install operating system then I would consider replacing the hard drive. Let me know how it goes:)
Even after all these my computer is still showing same error and my hard drive and other components are saying they are fine after I diagnosed it....... how do I fix ?
Sorry to hear that:( If all that hardware passed the diagnostic then the next step would be to try reinstalling the operating system. Usually this problem is caused by a problem with operating system. Here is a video on how to do that: ruclips.net/video/TElCJDbKdKk/видео.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Hello Egghead Fixers. Dell have updated the BIOS and menu not set out as in this video. Can you do another one showing settings for Windows 11 and the new BIOS?
Unfortunately it sounds like you need to replace your hard drive. Here is a video on how to replace the hard drive and install the operating system. Let me know how it goes:)
Nice video, unfortunately my hard drive still wasn't detected. I think the hard drive is good - while I had it out I tried it in an external dock with no problems. I'm wondering if the problem is on the mother board - I can't hear the hard drive running on startup?
It could be a bad hard drive port or if the hard drive wasn't detected but still works then it could be that the hard drive is starting to fail. They can last a long time kind of sort of working.
@@EggheadFixers Thanks! I forgtot mention that I also tried a brand new hard drive in the machine (and new SATA cables) and the HDD still wasn't detected so I think it will be the MB - shame only 2 years old and out of warranty - don't know if I can replace with a DEll original or go for a third party replacement?
This video was extremely helpful and my problem was solved. i subscribed to your channel, you were truly a blessing for me this afternoon. Keep doing what your doing.
When I was doing the diagnostics thing, a warning message pops up saying that my hard drive isn't installed. My computer was literally working fine 5 minutes ago!
Sorry to hear that:( I would try what we call re-seating it which is unplug the hard drive and then plugging it back in. If you run the diagnostic again and it still says the hard drive isn't installed there is a very good chance your hard drive needs replacing. Let me know how it goes!
It still says hard drive not installed.... And that's what the testing is telling me too. But I didn't recently install anything. I just woke up this morning and it's doing this. I'm lost man
@@ballwizz23 Sorry to hear that☹ First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system: ruclips.net/video/TElCJDbKdKk/видео.html Let me know how it goes:)
Yeah I already tried reseating it to no avail. I just ordered an SSD to USB connector so I can test the SSD on another computer to see if it can be read at all. I really don't want to lose those files. My whole life is on this computer and I stupidly haven't backed it up in a long time.
Egghead Fixers hey I have the same problem? When I click legacy I have the options of diskette drive, my HDD, USB storage device, CD drive and onboard nic but UEFI doesn’t have any windows option
@@Nathanyy98 If you see no change when with the error when you switch between UEFI and Legacy and all that hardware passed the diagnostic. Then the next step would be to try reinstalling the operating system. Here is a video on how to do that: ruclips.net/video/TElCJDbKdKk/видео.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Thanks for this great video. My Dell is refurbished and runs Windows 10, but none of the diagnostics look like your Windows 10 example. I don't have ACHI or Raid On - I have ATA. Other things are missing too. Any insights?
It could be you have an older or newer version of BIOS. It could be the options are in a different spot or none existent with your version of BIOS. What happened when you ran the diagnostic?
@@EggheadFixers It passes everything but the hard drive test. I got it working long enough to go to dell.com and download new drivers, but I don't think they installed before my PC stopped working again. I am trying to get it started in safe mode with no success. The BIOS download was for a 14, and my computer is running a 5! So that could have something to do with it. Now I am getting the windows blue screen error with a stop code of bad system config info. Super annoying!
@@lesliestamoolis1127 If your hard drive failed the diagnostic the you most likely need a new hard drive. Here is a video on how to replace your hard drive and install an operating system: ruclips.net/video/TElCJDbKdKk/видео.html Let me know how it goes:)
Egghead Fixers but i did try whatever you said, the problem was the hard disk itself. I changed it and it works fine now. I learnt something new in the process ❤️
Hi -I need to clarify my previous message: I've replaced the SATA drive with an SSD drive and about once a week it cannot find the drive while I'm working! It starts ok, but then loses the drive a few hours later. It asks me to "continue", flashes a message on the screen - and shuts down. I have tried the fixes you mentioned, but to no avail. ... Many thanks.
In BIOS is the SSD listed first in the boot order? It could be that the computer is trying to boot off the wrong thing if the boot order is not set correctly.
Hello! Great videos :-) But I have a question about installing a second harddrive to my Dell optiplex 7050 SFF; I have plugged it into Sata2 gate, but it doesnt show up anywhere... and I`ve tried to locate it in diskmanagement without any luck. Do you have a soloution on the problem? Thanks in advance 😊
My teenage daughter's laptop does this while she is already booted up and has been using it. Will this process help, or is it just if it happens while booting?
My bios screen doesn't look like that. I haven't found a video yet that has the same bios screen as my Dell Inspiron 15 3531. Originally had Windows 8.1, upgraded to Windows 10. No hard drive installed error on testing.
Sorry to hear that☹ First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system: ruclips.net/video/TElCJDbKdKk/видео.html Let me know how it goes:)
@@EggheadFixers yes I can see it in bios but when I check on disk management it doesn’t appear there. What could be the problem? I’m using dell G7. It’s the internal hdd that can’t be detected.
When I do the ePSA Pre-boot System Assessment it brings me to a whole different screen, it may be because my model is a DELL PRECISION M6800 and I have a pretty old maybe like 2008-2013 computer, As I'm doing this it says that my primary battery is reaching the end of its usable life, and the hard drive says it is not installed.
Sorry to hear that☹ First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system: ruclips.net/video/TElCJDbKdKk/видео.html Let me know how it goes:)
Hi, currently I’m stuck at the windows 10 preparing repair black screen and I can’t go into the advanced repair. I did the dell diagnostic and everything is fine. When I get into the boot sequence, I have the windows boot manager on top and UEFI: Toshiba Mq01abd100, partition 1 below. Should I switch it so that UEFI is on top and the windows boot manager below? Thx!
You could try it. Also if all that hardware passed the diagnostic then the next step would be to try reinstalling the operating system. Usually this problem is caused by a problem with operating system. Here is a video on how to do that: ruclips.net/video/TElCJDbKdKk/видео.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
@@EggheadFixers Use to be easy getting to the hard drive yrs ago but finally unplugged it and back in but still nothing. By the way this is Gennys husband Jeff
That is a newer model of Dell so you can most likely you can skip the part of the video about the BIOS settings. What happens when you run the diagnostic?
I haven’t watched the whole video yet, but it’s still frustrating on how this error got to me. I was just listening to Spotify all night when I slept and when I woke up this error came. I searched many tutorials for this but unfortunately didn’t find the newer version. I even checked my hard disk but no luck. I haven’t done the fix to the bios so I have to work on it
@@castrorevenge7332 Ya unfortunately this error is kind of like that...It will just show up one day and ruin your week. Let me know if you have any questions:)
I have a Dell Inspiron 15 5000 series. I've done the F12 thing and everything is ok except I get "Hard Drive - Not Installed.' Can I replace hard drive with a SSHD? Also will I have my info from my computer when I replace hard drive? If not how do I get all my info off hard drive?.....thanks for any light you can shed on this for me!
Yes you should be able to replace it with a SSHD or SSD without a problem. As long as you buy one that is compatible. Your info will not be on the new drive. If your hard drive is dead then sometimes you can get your info off of it by using a external hard drive bay but this will only work if the hard drive is not too dead.
I have the Dell T7500, added an new hard drive in the SATA1 port on the MB (tried SATA2 too) went to bios and enabled SATA1,SATA2 from drives ... problem is when booting a new message pops up "hard drives not found".. I can still press continue but nothing in windows too
hey, i was wondering how you unplug the hard drive in a dell laptop, because i read your replies to a few comments and it was to unplug the hard drive and replug it in. but where is the hard drive?
I am going to drag the Dell Latitude from the recycle bin in the computer lab, put the CD ROM, RAM and SSDH back in and give it one more try. If it doesn't work then off to the recycle Co it goes. It may be part of the next car you buy.
@@EggheadFixers After watching the video I dug it back out of the recycle box and put the HD, RAM and CD drive back in it and tried again. My BIOS was different than yours. I had it set for legacy with the 1st boot was USB, 2nd was CD/ROM and the third was the HD. When it booted up on the USB with Windows 10 on it it said it couldn't find a bootable hard drive. I took the hard drive out, plugged it into another computer and ran Parted Magic to set it up as a bootable drive and formatted it. I put it back in the computer and still got the same message "Boot drive could not be found". I even took out the USB as the first boot device and it still gave me the same error message. Now the Dell Latitude is safely stripped and back in the recycle box which one day will be on your next new car :-)
@@EggheadFixers I did notice that the hard drive seated in place too easy. It could be the connectors on the mother board had worn out or it was in heavy use. Oh, well life in the fast lane ;-)
Hello! Your video was well made and very helpful. Unfortunately, we fall into the category of bad hard drive. We're going to replace it (with help from your video on that to be sure). I was wondering about recovery of the data from the bad hard drive. I have paid for that to be done in the past. Is that something an amateur can do, and do you happen to have any tutorial video, by chance? Thanks again for sharing your knowledge!
You can use an external hard drive bay to hook the hard drive up to another computer and pull the data off. This option will only work if the hard drive is not too dead. The other option would be to pay a company like you did before. Let me know if you have any more questions:)
HDD is okay as per checking. but when i boot or restart, its the same error no boot device. But when i put the bootable usb. it push thru to desktop :(
Hi I am using a Vostro 5480 and ran a diagnostic check. it states hard drive not installed. I had a different interface with blue and white background in setup. Went to setup utility and all the stuffs u mentioned were already there but still can't restart normally. SATA only has AHCI and I had boot option priorities instead of boot sequence. The boot option#1 is windows boot manager. There was no other better choices. Please aid on this...I have been trying for the whole morning :'( Does long pressing the power button for 15/30 secs works? It only power off the screen and brings me back to the no boot screen. *this is not the first time I encountered this but it restarts after I left it for a few hours
Sorry to hear that☹ First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Also Windows boot manager should be set first in your boot order so that is done correctly. Here is a video on how to replace your hard drive and install an operating system: ruclips.net/video/TElCJDbKdKk/видео.html Let me know how it goes:)
I’m having this issue after installing a new hard drive. It worked and then 6 months later I get the error again that hard drive not detected. I reseated and I followed your instruction and nothing worked. I have Inspiron 1750. Please help!
@@EggheadFixers it keeps saying that the hard drive is not detected. I ran the diagnostic multiple times with the same error. I took the laptop to a place and they said the hard drive is bad. It’s a brand new hard drive. Which makes me wonder if it’s an internal issue that’s affecting the hard drive. It’s a 1750 and looks like this is end of life machine and all parts are obsolete.
I did both methods. The first I went raid On and it was on, but on the blank screen. I went back to AHCI, and it showed the same error. I did the second method and it showed the was 1 or more errors, but the instant I went to Hard Drive 0-0-0 and it did the test, it said nothing was wrong.
Sorry to hear that:( If all that hardware passed the diagnostic then the next step would be to try reinstalling the operating system. Usually this problem is caused by a problem with operating system. Here is a video on how to do that: ruclips.net/video/TElCJDbKdKk/видео.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
My E5420 has been 'pausing' for > a year. External diags found nothing wrong. After running BIOS diags, it refused to boot. SMART data was all green and the diags said the HDD was good. I reseated the drive - no change. Listening to it, I heard it spin up, but not reset. The laptop now powers off during boot start. When I put it on a usb adaptor, I hear ir spin constantly and hear 1 ping when it tried to reset - I believe 3 pings is normal. without a reset, it won't mount and I can't get to the urgent files that were not backed up. Trying varied reover and partitioning programs didn't help - they didn't see it either. How can I force it to reset so I can mount it?
If all the hardware passed the diagnostic then the next step would be to try reinstalling the operating system. Usually, this problem is caused by a problem with the operating system. Here is a video on how to do that: ruclips.net/video/TElCJDbKdKk/видео.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
If you have an older version of BIOS then you most likely you do not UEFI and legacy settings. If you find this to be true skip to the portion of the video on running the diagnostic.
Hello. I properly configured my 3TB hdd in my windows 7 PC and tried to place that into my flex bay on my new Dell Precision 5829 Windows 10 PC. Disk management dose not recognize the drive at all when launching windows. Is there a bios setting I need to change to get this to work? The lights on drive work when PC booted, so it appears to be seeded right. Thanks in advance!
Yes in order to use Windows 10 then your BIOS settings need to be set to UEFI with Secure Boot On. Also the Hard Drive needs to be set first in the boot order.
I know this video is very late, but for some reason when I enter the windows diagnostics it won’t let me use my mouse? i was wondering if there was a way to fix this
So i tried the reboot change to legacy and also did the diagnostic test, i got the red X for my hard drive 0-0-0. Crazy thing is is that I just got my Inspiron 5570 six months ago brand new. I have been an avid gamer i got the laptop. Could this be the reason for my hard drive’s premature death? If it is dead, I’d replace it with a SSD, but do you have any recommended brand SSD? In replacing the HDD to a SDD, do i need to replace anything else such as the RAM? Also do you have a video on how to transfer data files from the HDD to the SDD? Sorry for the load! THANKS
Ya you could definitely upgrade to a solid state drive but if your Dell is only six months old its most likely still under warranty. You could call it and save some $$$ by having them fix it for you. As far as the premature death of your hard drive do you use it with a surge protector? Also if you are a avid gamer a cooling pad is always a good idea but sometimes you just get a laptop with a bad hard drive even when you buy it new. As far as solid state drives go I'm a fan of Samsung. I find them to be reliable. Let me know how it goes:)
Egghead Fixers Hey Thanks. So I opened up the laptop and found out that the laptop did not come with a M2 SSD. So with my hard disk drive failing, should I install a sata SSD in place of the hard disk drive and also get the M2 SSD?
@@richiengo5116 You usually can do either. Just make sure which ever one you choose to install is listed first in the boot order so you wont get a boot error. Let me know how it goes!
@@EggheadFixers Hey so I got my laptop fixed up with a new SSD (im using it right now) and the new performance is astonishingly faster! I actually went to get a new laptop to download windows 10 bootable usb and also to use as a back up laptop just in case if one brakes. Now my only thing is how do I copy the entire old failing HDD to the new SSD? Please save my documents!
@@richiengo5116 You will need external Hard Drive bay but just so you are aware sometimes you can retrieve old data off a dying hard drive but not always. There are also companies you can use that have more aggressive methods for getting the info off of a dead hard drive. Although they are expensive.
Hey i just had a problem problem which shows my hard drive is not installed. This problem occured after my laptop was off during the driver installation process. Since the installation process got interrupted and when i tried to turn on my laptop it shows hard drive not installed.
Sorry to hear that☹ First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Sometimes when you put strain on the system like an update then hardware that is may have been having problems dies the rest of the way. Here is a video on how to replace your hard drive and install an operating system: ruclips.net/video/TElCJDbKdKk/видео.html Let me know how it goes:)
Hey thanks for the help but I still have the problem the computer was fine then it froze black screened and has been giving me the no bootable device found since I changed all the settings according to this video I still have the problem when I entered diagnostics it says no hard drive found/installed I run the diagnostics and it says nothing is wrong what can I do? Should I get a new hard drive or do I have a different issue?
Sorry to hear that:( If all that hardware passed the diagnostic then the next step would be to try reinstalling the operating system. Usually this problem is caused by a problem with operating system. Here is a video on how to do that: ruclips.net/video/TElCJDbKdKk/видео.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
@@EggheadFixers thanks will reinstalling the operating system on a USB mean that I have to use it all the time with the pc and I will lose all the data on the hard drive? Or will the USB just be used to store the operating system and all my data will be okay? Thanks for the quick response! :)
Hi all, So, today 2 Dell computers dawned with the same problem. I went through Dell support, performed all the tests for the diagnosis, but even replacing the hd with one that works well, the problem continues IN THE TWO MACHINES. Any suggestion?
Ya unfortunately it's a common problem. When you replaced the hard drive did you install a new Operating System? If you installed Windows 10 are the BIOS settings set to UEFI with Secure Boot on?
Sorry to hear that☹ First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system: ruclips.net/video/TElCJDbKdKk/видео.html Let me know how it goes:)
@@rafkekun First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system: ruclips.net/video/TElCJDbKdKk/видео.html Let me know how it goes:)
QUESTION: I have a Dell Optiplex 390. Whenever I select UEFI, it tells me there is no bootable device available. Also, "Advanced Boot Options" is not available in the BIOS. So, there is no way to take any checkmark out of the "Legacy" option. Is there a way to update those BIOS or fix that? Also, when I select "UEFI," there is nothing to select for "Booting." I have heard Windows is supposed to take care of that. And the computer comes back with a message saying it tried to do that "Automatically." The computer tells me to select an option in UEFI and save the settings. The problem is there is nothing to select.I am using Windows 10 Pro. Can you please help me out. Is there any way to make it so this Dell Optiplex with the LGA 1155 A00 Motherboard can use an SSD with GPT UEFI? Or does this computer have to remain in MBR Legacy mode?
What happens when you run the diagnostic? Does it read the SSD as being there? Also does it pass the diagnostic? You may have to fix the setting then reinstall Windows. For Windows 10 to function properly it needs to be set on UEFI with secure boot on. As for the boot order Windows should do that automatically but in rare cases you may need to add your SSD as a boot option manually.
@@EggheadFixers I made sure the SSD was GPT when I cloned the MBR HDD. The PC "attempted" to load the UEFI features "Automatically" according to the computer. However, it would not work. I then selected the option to run the diagnostic. This was a UEFI type of graphic menu. The SSD and HDD were recognized, and so was the RAM and everything else. All of the features of the PC successfully passed the diagnostic test. Unfortunately, nothing would work. The SSD simply would not allow the SSD to boot up as long as the SSD was in GPT. As a result, I reformatted the SSD. I formatted it into MBR and cloned the HDD again. This time the SSD booted properly - but only in "Legacy" mode. Nothing would allow "UEFI" mode to be selected. The Dell Optiplex does not have the ability to choose "Advanced Options" or "Secure Boot" in the menu. You can choose "UEFI," but as a result of not having the ability to select "Advanced Options," you cannot select the option "Not" to run in "Legacy" mode. It seems as though the Dell Optiplex 390 with the LGA 1155 motherboard does not have the ability to boot a GPT HDD or SSD.
@@michaelzoran Ya it may incompatible. Also I believe with GPT HDD you need it to be set on UEFI so if you can only boot in legacy that is most likely your problem. What operating system are you trying to install?
First have a 7920T tower not a laptop, 2nd. Only Windows manager and PCI Nic V6 are available in Boot options ( Even though I have 2 4tb hard drives installed.3rd. Have UEFI checked. 4th Tried Raid ON nothing and tried ACHI nothing. 5th Do F-12 and as soon shows continue I hit continue I get Beeping and Start Button Flashes Error is No Hard Drives Found, Oh and have Flex Bay and tried 1tb. NVME Drive Still Nothing? How do I add my Hard Drive to Bios In the Boot Sequence Page, Where do I get the last of the 3 lines when I click Add Boot Option? I Appreciate any Help. I have tried every thing. One last thing Drives are New but can't get to format them because not seen by system?
Done all things you stated. Yet still shows drive not installed, however ,like one in 10 times I reboot my laptop it operates correctly with all data in drive shown , any ideas on what maybe the problem?
Plz can you tell me if possible what to do if drives are working in every other workstation but not showing up in drives section in my dell precession t5610.
@@EggheadFixers Thanks for the reply & yes, later i found out all of my SATA ports in intel c602 chipset are dead, may be because of some power supply issues.
Had the same problem hard drive not installed...I pressed f12 and carried out the diagnostic scan multiple times....on some scans, it would say all test cleared and on some scans, it would display an exclamation sign next to hard drive (on one scan...it was even a red cross)...i powered it off,removed battery and pressed power button for about 40 seconds... reconnected battery and it works now... Update: Same problem reoccurred on reboot and laptop no longer recognises my disk...tried all above steps...seems like a faulty hard drive.. diagnostic tests is giving a repeated annoying beeping sounds with a message to contact Dell...any thoughts???
Sorry to hear that☹ First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed or only reads as being there sometimes. Here is a video on how to replace your hard drive and install an operating system: ruclips.net/video/TElCJDbKdKk/видео.html Let me know how it goes:)
@@EggheadFixers Tried resetting the hard drive.... unfortunately it did not work.... will follow your suggested video and replace my hard drive with an SSD once lockdown ends...Thank god I have an old desktop lying around for work from home task...Thanks a lot for the prompt response!!! Cheers!!! Stay safe!!!
@@EggheadFixers Heres the problem. I just got another new hard drive and I can almost bet within a few weeks time its going to be dead or close to dying anyway. Why is this happening alot? Please let me know
@@JJay23nc ugh that's a bummer:/ Some main reasons for hard drives failing including: human error, hardware failure, firmware corruption, heat, water damage, power issues and mishaps. If a drive typically fail within a short time if there is a defect present from manufacturing. if it keeps happening I would consider getting a cooling pad for your computer. Overheating is big cause of this and also start using it with a good quality surge protector. Surge protectors need to be replaced regularly. I lost a phone and a laptop to a bad outlet once.
I have both an SSD and a HDD installed on my laptop. The SSD works completely fine (means that I can boot into Windows 10 with no problem) but the HDD keeps beeping 2 times at startup and the laptop boots into Diagnostics saying “oh no the hard drive is not detected” then restarts, but the HDD is for storage, not for the OS. What should I do?
Sorry to hear that:( Make sure the SSD is set first in the boot order in BIOs. It could be trying to boot off the wrong drive if the HDD is before the SDD in the boot order. Let me know if that works!
Egghead Fixers I can’t find “Boot Order” in BIOS, so I tried swapping the SSD and the HDD *physically* . I opened up my laptop and put the SSD inside and the HDD in the HDD caddy and it worked. Thank you for giving me the idea!
Dell is sending me a new hard drive to install myself because I am in Costa Rica and there's no telling when I'll get it. However, I'm thinking there is a possibility this might be fixable. I am getting the following error: "hard drive - no nvme drive detected on pci tag 00b8 namespaceid 0b". This is on my Inspiron 3583. As far as I can tell, the hard drive doesn't show up. I've managed to install Windows 10 on an SD card to keep me going in the mean time. However, I did notice something interesting... When I installed the drivers for intel optane memory, it does appear to show the hard drive inside the application for configuring the optane memory... so I'm wondering if maybe it's not completely dead. I'm going to try these options out tomorrow. I did open the laptop and reconnect the connector on the hard drive and that didn't do anything. However, I am considering disconnecting the battery to follow the cable to make sure its connected good to the motherboard. Does the error code listed above give any indication if the hard drive is bad or something wrong with the configurations? Thanks!
The error indicates that there could be a hard drive (NVMe detected) error. It could be the Hard Drive is dead or it can just be an error Seeing that you have it working off the SD card try updating the BIOS. Good job troubleshooting BTW
@@EggheadFixers Thanks for the info. The above error was before I ever did anything with the SD card. All of my drivers were up to date before this happened. Yesterday, I updated all of the drivers, but this morning my windows wouldn't start. I think it was because I installed all of the Dell drivers, including the Hard Drive firmware which I believe was incorrectly applied to my SD card (that's my guess). I tried several things to fix it, but couldn't get Windows to load properly. I decided to check the hard drive connections again including the cable connection to the motherboard. Everything looked good. I reinstalled windows to the SD card and installed only the necessary drivers and avoiding the hard drive firmware. Everything seems good. So hopefully, this will keep me going until I'm able to get my replacement hard drive from Dell. I'm pretty sure it's just a dead hard drive.
@@Jeremyb2023 Ya that would be my guess that is a dead hard drive. That's pretty awesome that you got it to work off a SD card. Hope it all works out when you get the new hard drive in!!
Hey! My laptop crashes and says no bootable device. Sometimes it boots normaly and works for sometime I tried both BIOS settings changes and run a diagnostic test (all tests passed) what could be the Problem? Thanks!
It could be that you hard drive has a lose connection or is possibly starting to fail. Either way I would back up your data right away to be on the safe side.
i've tried this and unfortunately, it didn't work. I'll tell you the whole thing. So i decided to put my laptop on sleep mode, and the next day i decided to play Rainbow Six Siege. Since i used a SSD the loading for the game was slow. the loading was so bad that when i decided to alt F4 out of the game, my whole laptop froze, so i force stopped everything by holding down the power button, and rebooted the laptop. Everything was normal until i saw something like "Initializing PCIe..." and then i saw "Hard Drive - Not Installed." then i did what this video said to do, and i got it to work, BUT everything was running slower, and i kept getting random BSODs with it either being something with the microsoft shop or 0xc00000f. Now i'm back at the problem with the "Hard Drive - Not Installed." my laptop is a Dell Inspiron 15 7000. I want to know if i need to take my laptop to get it fixed up or if i need to keep trying to find out what it is with my pc myself.
Did your hard ware pass the diagnostic? :( If all that hardware passed the diagnostic then the next step would be to try reinstalling the operating system. Here is a video on how to do that: studio.ruclips.net/user/videoTElCJDbKdKk/edit You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:) You can always bring it somewhere to be fixed also. Its mostly just a matter of if you want to spend the $$$ or not
Egghead Fixers Update: I was able to fix it by leaving my laptop alone, but i had to deal with srttrail.txt bootloop, but i was able to fix that by also leaving it alone. A few months later, I had to start dealing with IRQL_NOT_LESS_OR_EQUAL, since my network drivers started failing, even after re-imaging my laptop. Ever since I re-imaged my laptop IRQL_NOT_LESS_OR_EQUAL has been bugging my laptop. I decided to leave it alone and call it a day. The next day, I wake up and check my laptop, and now i am back at Hard Drive - Not installed.
Egghead Fixers ANOTHER update: as SOON as i commented this, i restarted my laptop and it worked again. But the only problem is, i still have to deal with IRQL_NOT_LESS_OR_EQUAL.
Sorry to hear that☹ First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system: ruclips.net/video/TElCJDbKdKk/видео.html Let me know how it goes:)
not good enough, I followed your steps and hard drive NVME still undetected, I take it out and put it in an external USB enclosure, in another PC. Seen it in computer management so I created the partition and formatted it NTFS . Took it back to the dell laptop and still bios don't detect. I tried 3 NVME Sticks and still the same problem. well the original tin there was an NVME and it is one of the 3 that I tried to put back in the system. Hard drive not detected. no videos anywhere to address the issue. HELP
Did the other 3 NVME sticks have operating systems on them? Also if you try running a diagnostic with one of the other NVME sticks in it...Does it detect the stick? Also it could be an issue with the port. You try using a can of compressed air on it. Sometimes somethings can get in there and cause issues.
Hello, my laptop has been really slow recently and i understand because its about 4-6 years old and when i install an os, i can only use the os for only a couple of boots and after that it gets stuck in a startup repair loop. So i ran a bios diagnostic test and all is good, exept the hardrive. Should i replace it? (The issue is that it shows "an error occurred while attempting to read the boot configuration data") and when skip that it say internal hardrivd not detected
If your Hard Drive failed the diagnostic then unfortunately you will need to replace it. Here is a video on how to replace your hard drive and install an operating system: ruclips.net/video/TElCJDbKdKk/видео.html Let me know how it goes:)
@@EggheadFixers thank you very much and just 1 more question, could it be possible to have any issues with cable instead of the hardrive? Mine is inspiron 3542
I've done everything as you said. The tests are all okay. When i turn my laptop on, it reaches to the dell icon and it keeps on loading. Then it turns off and turn on and reach till the icon and keeps on doing that. What might be the problem?
Sorry to hear that:( If all that hardware passed the diagnostic then its most likely a software issue not a hardware issue. The next step would be to try reinstalling the operating system. Here is a video on how to do that: ruclips.net/video/TElCJDbKdKk/видео.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
@@EggheadFixers I've cleaned it but it's still auto typing. And btw thank you so much for your help. I've successfully been able to boot usb and install windows.
A company may be able to retrieve the info. You could also try hooking it up as an external drive. Sometimes they are too dead to run an operating system but not to dead to get data off of. It just depends on how dead it is.
@@EggheadFixers it seems to be very dead unfortunately :(. We attached it to a sata converter and it wasn't recognised. Does that mean a company would also not be able to do it? Thanks for your help.
@@iwolff1177 A company still may be able to get your info off of the Hard Drive. If you google there are some companies that can get info off of really dead Hard Drives although unfortunately it is usually rather expensive.
@@EggheadFixers A miracle happened... sort of. I hit it a few times and then it worked ... for all of approx an hour. But that was enough time to download all my photos and data onto memory sticks. Now the computer is truly dead! Thanks for your help though. Appreciated :)
Amazingly helpful thank you I have subscribed liked and hit the bell for all your videos - you are my blessing for today.
Awesome!! Thanks for the support:) Really appreciate it!
@@EggheadFixers Can I leave my laptop on over night and just shut down the lid to my laptop? Let me know please.
@@JJay23nc If you are going to leave it on over night I would put into sleep mode. It's not the best thing in the world to leave your screen running 24 hours.
@@EggheadFixers Hey please help me if you can
@@melissawilson6608 What problem are you having with your computer?
I checked all bios settings listed in this video but still had issues.
Finally, my resolution was simply opening up the laptop. Detaching the hard drive from its connections, then reattaching it.
Powered the laptop back up and worked like a charm!
Excellent!! Glad it worked it:)
I’m doing this rn, I hope it works. I’ve had no issues for 4 months and then it randomly started saying hard drive not detected
@@xtankxxboix5264 What happens when you run the diagnostic?
My gf’s having computer problems right now saying it’s not detecting a hard drive and I Literally suggested this to her before anything 🤣 hopefully it works lol think smarter, not harder right🤷🏼♂️
@@brandonwilson9614 hahaha ya so true 👍
What's with the intolerable sounds the laptop makes once you start the diagnostics? They're panic inducing and unnecessarily loud.
Ya that loud beeping noise is very annoying. The Dell diagnostic uses it test your speakers. Its very effective lol.
Yeah lmao i fucking hate that it scares the shit out of me
HAHA I KNOW
@@KingHerobro1902 ik
I’m trying to hide from my parents that this happened so the noises are very annoying and make me nervous now 😂😂
Wow!! This was the clearest explanation I have ever received, on any subject or matter. Thank you!
Glad it was helpful!
@@EggheadFixers It wasn't helpful, Sata drives not detected, sas 10k drives not detected, Flexbay NVME drives not detected, I have an ADK ready to put in the system But it can't see the DRIVE? Did everything you list way before going thru all these youtube video's, and they are ALL basically the same, no light bulb goes off saying YES that's it. Can you egg heads Help? oh it see's the DVD/CD fine? Latest BIOS, Date and Time correct, Cables are right, have all drives on a fat32 256gb flash drive, Changed Battery too New. I'm ready to do a Jimi Hendrix with lighter fluid but not my Strat a dell! ps is there a m-board plug I need to flop?
Bless you. This video is a lifesaver. I installed Linux on a USB drive and the boot sequence got altered. Thanks again and have a great day!
You're welcome:) You have a great day too!!
Very good video, thank you! Unfortunately, my boot issues is unresolved. Started getting an error that the hard drive was not installed in my Latitude E5450. Swapped out for an SSD and the problem persisted. The diagnostic doesn't recognize the hard drive being installed either. Thanks for that tip!
Could it be that the hard drive controller on the motherboard itself has failed? I'm going to open it up again and see if I can spot where the hard drive cable attaches to the motherboard next.
When you went to install the operating system could you see the hard drive in the installer?
Grabbed my hd dock, popped the original drive in there. It works. Tried two other drives (same size, .5Tb) in the laptop and neither worked. Tried original drive, still didn't work. All drives worked in the dock. Even reseated the cable. I think the hd controller or the actual cable failed. Going to buy an external enclosure and set the laptop to boot off usb for now.
I can end on a positive note. Put the original hard drive in the enclosure. Plugged it into one of the USB ports and it started right up! Simple solution for anyone else who encounters this scenario. It would make sense that the most likely failure was either the HD connector cable or the actual controller itself.
@@rickdagrexican7351 Ya it seems like you may have a bad hard drive port. If your model dell has a CD drive they have these CD Drive converters on ebay you can buy to convert your cd rom slot into a Hard drive slot. It works pretty good because it's the same exact port for a CD drive as it is for a hard drive.
@@EggheadFixers Well, unfortunately this model does not come with 1. I needed to use it's good to use my external to install so the things for her. Bottom line is, it's good to know that I can do that with a hard drive and an enclosure with such ease. I'm an old school PC Tech that's out of date lol. Grew up grew up in the eighties with an IBM PC then on to various XT and 286 clone computers and beyond. The last computer I put together is because I tried to buy one and they failed. I bought all the components and looked up enough information so that I could get it to work with really good performance. That was a year plus ago and and it's still running strong. So, as a person who grew up around technology, I appreciate people like you who are sharing the latest tips so that people like us don't have to is after go nuts trying to find it.
Thank you Thank you Thank You.
Last night my laptop latitude7400 was working properly. But when today in the morning I opened my laptop it says "hard driver-not installed". I followed steps through this video and boom its working now. 😇😇😇😇😇🥰🥰🥰🥰🥰🥰🥰
Awesome!!! Happy it all worked out:)
I had already set my laptop ( windows 7 ) SATA operations, boot mode, secure boot, boot sequence just like your list. After I run the diagnostic test, it still says that my hard drive is not detected. What should I do?
Sorry to hear that:( First you need to try what we call reseating the Hard Drive which means unplugging and then plugging it back in to make sure its not an issue with the connection. If that does not work then most likely your hard drive has died and needs replacing. Here is a video on how to replace your hard and install an operating system:
ruclips.net/video/TElCJDbKdKk/видео.html
Let me know if you have any questions:)
Thanks. Changing the SATA op away from RAID fixed the Dell laptop from not recognizing the new SSD on a USB W7 install.
Glad to hear 👍
Thanks for the video. Very Helpful. However my ssd still couldn't be detected. I replaced the ssd and tried to install windows and the rst driver and it still would not detect a drive. i plugged my external ssd in and it detected. does this mean my motherboard/ssd port are bad? is there a cheap fix?
Yes it could mean that the port is bad but there are some other possibilities I would try. For example when you run the diagnostic does it read the new drive as there and working? Does it see it in BIOs? If yes then it could be a problem with the settings in BIOS. If no then it most likely is the SSD motherboard port issue. Also is the replacement SSD new? If not you could have another bad SSD.
Thank you so much!!! This worked like a charm!!
You're welcome!
You are life saver... i had my final in 2 hours and my pc just turn off..
Glad we could help🙂🐱🏍👍
it didnt fix my problem yet but you're guiding me there! thank you for the help
What problem are you having with your computer?
@@EggheadFixershiii woah thanks for the reply! My problem with my laptop is its saying "No bootable device found" I tried everything on your video to fix it but it still wont boot.
Here's what I tried:
-I checked the date and time and its correct
-Selected the UEFI since im using windows 10 also enabled security boot
-I also did diagnostics and all hardwares passed EXCEPT for one thing, one drive has an "NA" (not an exclamation mark) while my other drive passed the test.
-I watched your video on how to replace SSD and HDD to do it on my laptop (I just removed them and inserted them back) because maybe they got loosened up.
-checked the booting sequence making sure diskette is first on top
Additional info:
-After the diagnostics I went to the configuration and I saw that my SSD drive has only 16kb size while my HDD still has a 1TB size.
-before the "no bootabke device found" I was in a window that says "Download SupportAssist OS Recovery Image"
is it my SSD? :( idk what to do
@@rimuru2235 It sounds like the drive that Windows installed on it has failed. I would try replacing the drive and reinstalling Windows.
@@EggheadFixers oh noo my files :((. I will buy a drive and reinstall windows. Thank you sm!!
@@EggheadFixers btw thank you again for replying, for your time, your expertise and for your helping me :))
Thank you so much! ♥️ you Pam your the best hope your having a great day and a better week if not
Thanks!!! You have a great day/ week too!!
Just got my laptop fixed watching this video .. Saved several hundred Dollars !! Thank you!
Awesome!! Happy it helped:)
thank you pam beesly, vey cool.
You're welcome!! Happy to help:)
Hahahhaa she does remind me of her. Lol except when I actually saw her face she doesn’t look like her but just as cute. Thanks for the video
Dell XPS15 9550 working fine until massive W10 update 5 days ago. Now caught in doom loop. F2 setup is as you describe and F12 diagnostics show no fault. It doesn't seem 100% fixable by some way. Perhaps the bios got corrupted?
Sound like the update was unsuccessful and now Windows is corrupt. Have you tried reinstalling Windows?
Here are videos on how to do that:
Windows 10:
ruclips.net/video/TElCJDbKdKk/видео.html
Windows 11:
ruclips.net/video/mNN9ssGCxig/видео.html
Thank you this happened a few months ago and it worked back them I'm trying it again in hopes it works as it did the same thing
Glad we could help:)
Excellent video. Straight and to the point.
Thanks!!
Thank you!! The message went away and my computer went back to normal, but I’ve had to do this process a few times already, so would you know if there is another thing I could do to stop the message, because it pops up almost every other day. But thank you so much!!!
It could be that your hard drive is starting to have problems. What happen when you run the diagnostic? Does the Hard Drive pass?
@@EggheadFixers Hi! The same happens to me. I'm using my computer normally and then it gets stuck and shows me the message "Hard drive is not installed" but when I do the diagnostic it only shows problems with the battery. What should I do?
@@santiagofigarola Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case the next step would be to reinstall the operating system. Here is a video on how to do that:
ruclips.net/video/TElCJDbKdKk/видео.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
I jumped so hard when the speaker just blasted a loud sound
ya its an annoying sound
I was just reading this comment and it actually happened to me right after
my god
thanks for such a nice and elaborative video
my pc (dell) shows that
bootable device not found
but if i turned it off for a few minutes and then press power button to make it on
it works normly
but after a few minutes
it again shows that same problem
restarts and again .......
weather i need to change hard disk or something else
what shoult i do?
plz suggest
It could be one of two things. First thing it could be a connection issue. The solution for this would be to try what we call reseating the hard drive which means unplugging it and then plugging it back in. If the issue resolves itself then you're all set. Second thing it could be a sign that your hard drive is starting to fail. So if you reinstall the operating system and you continue to have problems with it or it won't install operating system then I would consider replacing the hard drive. Let me know how it goes:)
Even after all these my computer is still showing same error and my hard drive and other components are saying they are fine after I diagnosed it....... how do I fix ?
Sorry to hear that:( If all that hardware passed the diagnostic then the next step would be to try reinstalling the operating system. Usually this problem is caused by a problem with operating system. Here is a video on how to do that:
ruclips.net/video/TElCJDbKdKk/видео.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Hello Egghead Fixers. Dell have updated the BIOS and menu not set out as in this video. Can you do another one showing settings for Windows 11 and the new BIOS?
That is a good suggestion. I will pass it along. Thank you
so my computer was working fine then just turned off now keeps saying hard drive short test unsuccessful
Unfortunately it sounds like you need to replace your hard drive. Here is a video on how to replace the hard drive and install the operating system. Let me know how it goes:)
Nice video, unfortunately my hard drive still wasn't detected. I think the hard drive is good - while I had it out I tried it in an external dock with no problems. I'm wondering if the problem is on the mother board - I can't hear the hard drive running on startup?
It could be a bad hard drive port or if the hard drive wasn't detected but still works then it could be that the hard drive is starting to fail. They can last a long time kind of sort of working.
@@EggheadFixers Thanks! I forgtot mention that I also tried a brand new hard drive in the machine (and new SATA cables) and the HDD still wasn't detected so I think it will be the MB - shame only 2 years old and out of warranty - don't know if I can replace with a DEll original or go for a third party replacement?
I have no idea what happened I was using my pc just fine the it just happend and nothing is working HELP
I'm sorry to hear that:( What steps from the video have you tried? Did all your hard ware pass the diagnostic?
@@EggheadFixers sadly i ended up having to reinstall windows
This video was extremely helpful and my problem was solved. i subscribed to your channel, you were truly a blessing for me this afternoon. Keep doing what your doing.
Thanks!!! 🙂👍😃
When I was doing the diagnostics thing, a warning message pops up saying that my hard drive isn't installed. My computer was literally working fine 5 minutes ago!
Sorry to hear that:( I would try what we call re-seating it which is unplug the hard drive and then plugging it back in. If you run the diagnostic again and it still says the hard drive isn't installed there is a very good chance your hard drive needs replacing. Let me know how it goes!
@@EggheadFixers I called Dell and they helped me fix the problem. But you guys helped too!
@@Alex-mu8ud Awesome!! Happy you got it working:)
@@Alex-mu8ud they fixed it over the phone? How did they fix it?
alexjan 26 I’m having the same problem how did you fix it?
My computer is spelling "TOT" in Morse code before I run the diagnostic
Need to replace my hard drive
Sorry to hear that:( Here is video on how to replace your hard drive:
ruclips.net/video/TElCJDbKdKk/видео.html
Let me know if you have any questions:)
It still says hard drive not installed.... And that's what the testing is telling me too. But I didn't recently install anything. I just woke up this morning and it's doing this. I'm lost man
@@ballwizz23 Sorry to hear that☹ First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system:
ruclips.net/video/TElCJDbKdKk/видео.html
Let me know how it goes:)
Yeah I already tried reseating it to no avail. I just ordered an SSD to USB connector so I can test the SSD on another computer to see if it can be read at all. I really don't want to lose those files. My whole life is on this computer and I stupidly haven't backed it up in a long time.
@@ballwizz23 Sorry to hear that:( I hope it all works out
Did I ever say I love YOU BRO THANKYOU I FIXED IT ONE TIME THEN IT HAPPEND AGAIN 2 SEC LATER THIS HELPED ME AHHHHHH
It happens again
And I can’t do anything
Wont let me change to raid on
@@stromz2607 What happens when you run diagnostic? Did everything pass?
I dont have windows boot manager when i select UEFI
Not a problem. Leave it on Legacy and try moving on to the next step in the video. Let me know if you have any more questions!
TYSM I got a dell percision for my bday and had been wanting to upgrade the HDD to an SSD and it finally worked :)
Nice!! Happy to hear it worked out!
Was it an M.2 or an nvme?
when i click “boot sequence” it doesn’t show “windows boot manager” and when i click add boot option it says “file system not found” pls help
Ok not a prob. What happens when you run the diagnostic? Also what happens when you switch it between UEFI and Legacy? Any change?
Egghead Fixers hey I have the same problem? When I click legacy I have the options of diskette drive, my HDD, USB storage device, CD drive and onboard nic but UEFI doesn’t have any windows option
@@Nathanyy98 Ok that's not necessarily a problem. What happens when you run the diagnostic? Does everything pass?
Egghead Fixers yeah everything passes in the diagnostics
@@Nathanyy98 If you see no change when with the error when you switch between UEFI and Legacy and all that hardware passed the diagnostic. Then the next step would be to try reinstalling the operating system. Here is a video on how to do that:
ruclips.net/video/TElCJDbKdKk/видео.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Thanks for this great video. My Dell is refurbished and runs Windows 10, but none of the diagnostics look like your Windows 10 example. I don't have ACHI or Raid On - I have ATA. Other things are missing too. Any insights?
It could be you have an older or newer version of BIOS. It could be the options are in a different spot or none existent with your version of BIOS. What happened when you ran the diagnostic?
@@EggheadFixers It passes everything but the hard drive test. I got it working long enough to go to dell.com and download new drivers, but I don't think they installed before my PC stopped working again. I am trying to get it started in safe mode with no success. The BIOS download was for a 14, and my computer is running a 5! So that could have something to do with it. Now I am getting the windows blue screen error with a stop code of bad system config info. Super annoying!
@@lesliestamoolis1127 If your hard drive failed the diagnostic the you most likely need a new hard drive. Here is a video on how to replace your hard drive and install an operating system:
ruclips.net/video/TElCJDbKdKk/видео.html
Let me know how it goes:)
Oh dear that sound tho 🙄🙄🙄🙄🙄
Ya the sound is totally annoying:(
Egghead Fixers but i did try whatever you said, the problem was the hard disk itself. I changed it and it works fine now. I learnt something new in the process ❤️
@@moshiloveable That's awesome!! I'm happy we could help:)
When I hit f2 on my inspiron 15 3000 it doesn't bring me to the screen it does on yours
The computer has to be all the way off and you have about a 3-5 second windows to repeatedly hit the f2 button to gain entry into BIOS
Thank you for your support
Glad we could help:)
Hi -I need to clarify my previous message: I've replaced the SATA drive with an SSD drive and about once a week it cannot find the drive while I'm working! It starts ok, but then loses the drive a few hours later. It asks me to "continue", flashes a message on the screen - and shuts down. I have tried the fixes you mentioned, but to no avail. ... Many thanks.
In BIOS is the SSD listed first in the boot order? It could be that the computer is trying to boot off the wrong thing if the boot order is not set correctly.
Thank you so much dear...your video is vary helpful for me.
You're welcome!!
Hello! Great videos :-) But I have a question about installing a second harddrive to my Dell optiplex 7050 SFF; I have plugged it into Sata2 gate, but it doesnt show up anywhere... and I`ve tried to locate it in diskmanagement without any luck. Do you have a soloution on the problem? Thanks in advance 😊
I think solution 6 in this article might help you:
iboysoft.com/howto/hard-drive-not-showing-up-in-disk-management.html
Let me know how it goes!
@@EggheadFixers That option didn`t even show up either...Can the SATA-port be out of order maybe? I don`t understand a shit anymore 🤔😏
I have an inspiron 5570, unfortunately this did not work, my prompt says that the hard drive is not installed, do you have any other solutions?
Did it say that when you run the diagnostic?
Thank you from Papua New Guinea 🇵🇬 in Pacific
You are welcome!!
I am crying happy right now!😭🤗 Thank you soooooooooooo very much! ❤
You're welcome:)
My teenage daughter's laptop does this while she is already booted up and has been using it. Will this process help, or is it just if it happens while booting?
Yes this will help. It is the same process for both
My bios screen doesn't look like that. I haven't found a video yet that has the same bios screen as my Dell Inspiron 15 3531. Originally had Windows 8.1, upgraded to Windows 10. No hard drive installed error on testing.
Sorry to hear that☹ First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system:
ruclips.net/video/TElCJDbKdKk/видео.html
Let me know how it goes:)
My D drive cannot be detected before I realized. I’ve got a lot of important files saved there. What should I do?
Can you see it in BIOs?
@@EggheadFixers yes I can see it in bios but when I check on disk management it doesn’t appear there. What could be the problem? I’m using dell G7. It’s the internal hdd that can’t be detected.
When I do the ePSA Pre-boot System Assessment it brings me to a whole different screen, it may be because my model is a DELL PRECISION M6800 and I have a pretty old maybe like 2008-2013 computer, As I'm doing this it says that my primary battery is reaching the end of its usable life, and the hard drive says it is not installed.
Sorry to hear that☹ First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system:
ruclips.net/video/TElCJDbKdKk/видео.html
Let me know how it goes:)
Hi, currently I’m stuck at the windows 10 preparing repair black screen and I can’t go into the advanced repair. I did the dell diagnostic and everything is fine. When I get into the boot sequence, I have the windows boot manager on top and UEFI: Toshiba Mq01abd100, partition 1 below. Should I switch it so that UEFI is on top and the windows boot manager below? Thx!
You could try it. Also if all that hardware passed the diagnostic then the next step would be to try reinstalling the operating system. Usually this problem is caused by a problem with operating system. Here is a video on how to do that:
ruclips.net/video/TElCJDbKdKk/видео.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Still could never find my drive but it was worth a try . It was running fine till I plunged in the charger and kaput it just died.
Does it turn on at all? Or its giving you this error message?
@@EggheadFixers It turns on but nothing I tried found it so i'm going to unplug the drive and then plug it back in to see if that will work.
@@gennyfadden6361 Ya let me know if it works👍
@@EggheadFixers Use to be easy getting to the hard drive yrs ago but finally unplugged it and back in but still nothing. By the way this is Gennys husband Jeff
@@gennyfadden6361 Can you access the diagnostic? What happens when you run the diagnostic?
hi that was a greet video but what if the window boot manager is disappear how to bring it back on Dell Lat E7250 8.1 OS
Did it disappear when you switched between UEFI and LEgacy?
Oh my gash! Sso Happy I was able to fix it I was really scared at first cause surely it will cost a a lot of money. Thank you
You're welcome!!
Huh, mine is an Inspiron 3593, and some of the options are not there. Can you please make a video on that?
That is a newer model of Dell so you can most likely you can skip the part of the video about the BIOS settings. What happens when you run the diagnostic?
I haven’t watched the whole video yet, but it’s still frustrating on how this error got to me. I was just listening to Spotify all night when I slept and when I woke up this error came. I searched many tutorials for this but unfortunately didn’t find the newer version. I even checked my hard disk but no luck. I haven’t done the fix to the bios so I have to work on it
@@castrorevenge7332 Ya unfortunately this error is kind of like that...It will just show up one day and ruin your week. Let me know if you have any questions:)
I just had a dell technician come in today, so I guess he is going to check it
@@castrorevenge7332 nice👍
I have a Dell Inspiron 15 5000 series. I've done the F12 thing and everything is ok except I get "Hard Drive - Not Installed.' Can I replace hard drive with a SSHD? Also will I have my info from my computer when I replace hard drive? If not how do I get all my info off hard drive?.....thanks for any light you can shed on this for me!
Yes you should be able to replace it with a SSHD or SSD without a problem. As long as you buy one that is compatible. Your info will not be on the new drive. If your hard drive is dead then sometimes you can get your info off of it by using a external hard drive bay but this will only work if the hard drive is not too dead.
Hi! I have the same issue but I think I have an upgraded version and table of contents so I’m unsure how to proceed
It should be similar options but set up differently. What happens when you run the diagnostic?
Thank you so much. My laptop is working again
Glad we could help:)
Finally someone knows how to fix it
🙂👍
Thank you, Excellent video
You're welcome!
Do you know what that black part is called, the one where you put the hard drive wire in and then you put in a black little piece
What part of the video? If you could give me the minute and second I'll let you know.
I have the Dell T7500, added an new hard drive in the SATA1 port on the MB (tried SATA2 too) went to bios and enabled SATA1,SATA2 from drives ... problem is when booting a new message pops up "hard drives not found".. I can still press continue but nothing in windows too
Is the hard drive that the Operating System is installed on listed first in the boot order?
@@EggheadFixers I have 4 hard drives all showing.. adding a fifth one is the problem.. cant be detected from bios
@@zainfadhil2588 Huh it must be a bad drive
hey, i was wondering how you unplug the hard drive in a dell laptop, because i read your replies to a few comments and it was to unplug the hard drive and replug it in. but where is the hard drive?
Good questions! Here is a video shows you how to install a hard drive:
ruclips.net/video/TElCJDbKdKk/видео.html
Let me know how it goes:)
@@EggheadFixers thank you so much!!
@@HusseinAli-wc9sf You're welcome!!
I am going to drag the Dell Latitude from the recycle bin in the computer lab, put the CD ROM, RAM and SSDH back in and give it one more try.
If it doesn't work then off to the recycle Co it goes. It may be part of the next car you buy.
Hahahahah too funnny
@@EggheadFixers After watching the video I dug it back out of the recycle box and put the HD, RAM and CD drive back in it and tried again.
My BIOS was different than yours. I had it set for legacy with the 1st boot was USB, 2nd was CD/ROM and the third was the HD.
When it booted up on the USB with Windows 10 on it it said it couldn't find a bootable hard drive.
I took the hard drive out, plugged it into another computer and ran Parted Magic to set it up as a bootable drive and formatted it.
I put it back in the computer and still got the same message "Boot drive could not be found".
I even took out the USB as the first boot device and it still gave me the same error message.
Now the Dell Latitude is safely stripped and back in the recycle box which one day will be on your next new car :-)
@@dhansel4835 lolol
@@EggheadFixers I did notice that the hard drive seated in place too easy.
It could be the connectors on the mother board had worn out or it was in heavy
use. Oh, well life in the fast lane ;-)
@@dhansel4835 oh ya that could be:)
Hello! Your video was well made and very helpful. Unfortunately, we fall into the category of bad hard drive. We're going to replace it (with help from your video on that to be sure). I was wondering about recovery of the data from the bad hard drive. I have paid for that to be done in the past. Is that something an amateur can do, and do you happen to have any tutorial video, by chance?
Thanks again for sharing your knowledge!
You can use an external hard drive bay to hook the hard drive up to another computer and pull the data off. This option will only work if the hard drive is not too dead. The other option would be to pay a company like you did before. Let me know if you have any more questions:)
@@EggheadFixers Thank you!
@@BFagan-pr3ir You're welcome!!
HDD is okay as per checking. but when i boot or restart, its the same error no boot device. But when i put the bootable usb. it push thru to desktop :(
You may have to go into the boot menu by tapping on f12 on start up and then select the USB to boot off of from there. It should override Windows
Hi I am using a Vostro 5480 and ran a diagnostic check. it states hard drive not installed. I had a different interface with blue and white background in setup.
Went to setup utility and all the stuffs u mentioned were already there but still can't restart normally. SATA only has AHCI and I had boot option priorities instead of boot sequence. The boot option#1 is windows boot manager. There was no other better choices. Please aid on this...I have been trying for the whole morning :'(
Does long pressing the power button for 15/30 secs works? It only power off the screen and brings me back to the no boot screen.
*this is not the first time I encountered this but it restarts after I left it for a few hours
Sorry to hear that☹ First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Also Windows boot manager should be set first in your boot order so that is done correctly. Here is a video on how to replace your hard drive and install an operating system:
ruclips.net/video/TElCJDbKdKk/видео.html
Let me know how it goes:)
I’m having this issue after installing a new hard drive. It worked and then 6 months later I get the error again that hard drive not detected. I reseated and I followed your instruction and nothing worked. I have Inspiron 1750. Please help!
What happens when you run the diagnostic? Does everything pass
@@EggheadFixers it keeps saying that the hard drive is not detected. I ran the diagnostic multiple times with the same error. I took the laptop to a place and they said the hard drive is bad. It’s a brand new hard drive. Which makes me wonder if it’s an internal issue that’s affecting the hard drive. It’s a 1750 and looks like this is end of life machine and all parts are obsolete.
@@one121only It could be a problem with the hard drive port on the motherboard. If you install another hard drive does it detect it?
I did both methods. The first I went raid On and it was on, but on the blank screen. I went back to AHCI, and it showed the same error. I did the second method and it showed the was 1 or more errors, but the instant I went to Hard Drive 0-0-0 and it did the test, it said nothing was wrong.
Sorry to hear that:( If all that hardware passed the diagnostic then the next step would be to try reinstalling the operating system. Usually this problem is caused by a problem with operating system. Here is a video on how to do that:
ruclips.net/video/TElCJDbKdKk/видео.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Thanks alot u really saved me ,I was in my quarantine days.and was having some real stuffs to complete with my visa,to govnt authority.
Glad we could help:)
My E5420 has been 'pausing' for > a year. External diags found nothing wrong. After running BIOS diags, it refused to boot. SMART data was all green and the diags said the HDD was good. I reseated the drive - no change. Listening to it, I heard it spin up, but not reset. The laptop now powers off during boot start. When I put it on a usb adaptor, I hear ir spin constantly and hear 1 ping when it tried to reset - I believe 3 pings is normal. without a reset, it won't mount and I can't get to the urgent files that were not backed up. Trying varied reover and partitioning programs didn't help - they didn't see it either.
How can I force it to reset so I can mount it?
If all the hardware passed the diagnostic then the next step would be to try reinstalling the operating system. Usually, this problem is caused by a problem with the operating system. Here is a video on how to do that:
ruclips.net/video/TElCJDbKdKk/видео.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Mine looks a bit different mine is black background and feels like a much older version any tips ?
If you have an older version of BIOS then you most likely you do not UEFI and legacy settings. If you find this to be true skip to the portion of the video on running the diagnostic.
During the diagnostic test is it supposed to flash white red green blue black and white? Mine has been doing that for a while.
Are you talking about the LCD test at the beginning? You usually have to select yes for the diagnostic to progress.
Hello. I properly configured my 3TB hdd in my windows 7 PC and tried to place that into my flex bay on my new Dell Precision 5829 Windows 10 PC. Disk management dose not recognize the drive at all when launching windows. Is there a bios setting I need to change to get this to work? The lights on drive work when PC booted, so it appears to be seeded right. Thanks in advance!
Yes in order to use Windows 10 then your BIOS settings need to be set to UEFI with Secure Boot On. Also the Hard Drive needs to be set first in the boot order.
Can you pls tell me how to change the boot sequence to windows boot manager mine was uefi boot sequence
If you are having trouble changing it then you can skip to the next step in the video. What happens when you run the diagnostic?
I was so scared you helped me out a lot thank you so so so much🙏🏻
You welcome!!! Happy to help:)
I know this video is very late, but for some reason when I enter the windows diagnostics it won’t let me use my mouse? i was wondering if there was a way to fix this
That is common with the older versions of BIOS. Usually you should be able to navigate with your arrow keys.
So i tried the reboot change to legacy and also did the diagnostic test, i got the red X for my hard drive 0-0-0. Crazy thing is is that I just got my Inspiron 5570 six months ago brand new. I have been an avid gamer i got the laptop. Could this be the reason for my hard drive’s premature death? If it is dead, I’d replace it with a SSD, but do you have any recommended brand SSD? In replacing the HDD to a SDD, do i need to replace anything else such as the RAM? Also do you have a video on how to transfer data files from the HDD to the SDD? Sorry for the load! THANKS
Ya you could definitely upgrade to a solid state drive but if your Dell is only six months old its most likely still under warranty. You could call it and save some $$$ by having them fix it for you. As far as the premature death of your hard drive do you use it with a surge protector? Also if you are a avid gamer a cooling pad is always a good idea but sometimes you just get a laptop with a bad hard drive even when you buy it new. As far as solid state drives go I'm a fan of Samsung. I find them to be reliable. Let me know how it goes:)
Egghead Fixers Hey Thanks. So I opened up the laptop and found out that the laptop did not come with a M2 SSD. So with my hard disk drive failing, should I install a sata SSD in place of the hard disk drive and also get the M2 SSD?
@@richiengo5116 You usually can do either. Just make sure which ever one you choose to install is listed first in the boot order so you wont get a boot error. Let me know how it goes!
@@EggheadFixers Hey so I got my laptop fixed up with a new SSD (im using it right now) and the new performance is astonishingly faster! I actually went to get a new laptop to download windows 10 bootable usb and also to use as a back up laptop just in case if one brakes. Now my only thing is how do I copy the entire old failing HDD to the new SSD? Please save my documents!
@@richiengo5116 You will need external Hard Drive bay but just so you are aware sometimes you can retrieve old data off a dying hard drive but not always. There are also companies you can use that have more aggressive methods for getting the info off of a dead hard drive. Although they are expensive.
Hey i just had a problem problem which shows my hard drive is not installed. This problem occured after my laptop was off during the driver installation process. Since the installation process got interrupted and when i tried to turn on my laptop it shows hard drive not installed.
Sorry to hear that☹ First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Sometimes when you put strain on the system like an update then hardware that is may have been having problems dies the rest of the way. Here is a video on how to replace your hard drive and install an operating system:
ruclips.net/video/TElCJDbKdKk/видео.html
Let me know how it goes:)
Hey thanks for the help but I still have the problem the computer was fine then it froze black screened and has been giving me the no bootable device found since I changed all the settings according to this video I still have the problem when I entered diagnostics it says no hard drive found/installed I run the diagnostics and it says nothing is wrong what can I do? Should I get a new hard drive or do I have a different issue?
Sorry to hear that:( If all that hardware passed the diagnostic then the next step would be to try reinstalling the operating system. Usually this problem is caused by a problem with operating system. Here is a video on how to do that:
ruclips.net/video/TElCJDbKdKk/видео.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
@@EggheadFixers thanks will reinstalling the operating system on a USB mean that I have to use it all the time with the pc and I will lose all the data on the hard drive? Or will the USB just be used to store the operating system and all my data will be okay? Thanks for the quick response! :)
Did you find any solutions? It’s says the same. There's no problem in diagnostics with HDD. Even when I try to reinstall I do not find my hdd.
Hi all,
So, today 2 Dell computers dawned with the same problem. I went through Dell support, performed all the tests for the diagnosis, but even replacing the hd with one that works well, the problem continues IN THE TWO MACHINES. Any suggestion?
Ya unfortunately it's a common problem. When you replaced the hard drive did you install a new Operating System? If you installed Windows 10 are the BIOS settings set to UEFI with Secure Boot on?
Hi, I have a question. Why my SATA Operation only have Disabled and AHCI?
It's just a different way of phrasing it when you disable it defaults to the other option. Some Dells are set up this way.
Tanks you!!! you save my computer !!!!!🙏
You're welcome!! 🐱🏍🐱🏍🐱🏍
Hello, I have done this but my hard drive is still not installed. It showed an error message with "❌" in testing menu F12. What should I do next?
Sorry to hear that☹ First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system:
ruclips.net/video/TElCJDbKdKk/видео.html
Let me know how it goes:)
@@EggheadFixers Sorry for late reply. My hard drive was broken and I bought it new. Now my computer is doing fine. :) Thanks you for your help.:)
@@povsopheak6444 Awesome!! Glad it worked out:)
Hi I have a Dell P55F bios is older than the one you show, don't have those options. What should I do?
Then you can just skip to the next step in the video. What happens when you run the diagnostic?
@@EggheadFixers Hard Drive 0 - S/N 45CWCB6UT, incorrect status = 3E. Then when I changed to Legacy not recognize any boot.
@@rafkekun First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system:
ruclips.net/video/TElCJDbKdKk/видео.html
Let me know how it goes:)
QUESTION: I have a Dell Optiplex 390. Whenever I select UEFI, it tells me there is no bootable device available. Also, "Advanced Boot Options" is not available in the BIOS. So, there is no way to take any checkmark out of the "Legacy" option. Is there a way to update those BIOS or fix that? Also, when I select "UEFI," there is nothing to select for "Booting." I have heard Windows is supposed to take care of that. And the computer comes back with a message saying it tried to do that "Automatically." The computer tells me to select an option in UEFI and save the settings. The problem is there is nothing to select.I am using Windows 10 Pro. Can you please help me out. Is there any way to make it so this Dell Optiplex with the LGA 1155 A00 Motherboard can use an SSD with GPT UEFI? Or does this computer have to remain in MBR Legacy mode?
What happens when you run the diagnostic? Does it read the SSD as being there? Also does it pass the diagnostic? You may have to fix the setting then reinstall Windows. For Windows 10 to function properly it needs to be set on UEFI with secure boot on. As for the boot order Windows should do that automatically but in rare cases you may need to add your SSD as a boot option manually.
@@EggheadFixers I made sure the SSD was GPT when I cloned the MBR HDD. The PC "attempted" to load the UEFI features "Automatically" according to the computer. However, it would not work.
I then selected the option to run the diagnostic. This was a UEFI type of graphic menu. The SSD and HDD were recognized, and so was the RAM and everything else. All of the features of the PC successfully passed the diagnostic test.
Unfortunately, nothing would work. The SSD simply would not allow the SSD to boot up as long as the SSD was in GPT.
As a result, I reformatted the SSD. I formatted it into MBR and cloned the HDD again. This time the SSD booted properly - but only in "Legacy" mode. Nothing would allow "UEFI" mode to be selected.
The Dell Optiplex does not have the ability to choose "Advanced Options" or "Secure Boot" in the menu. You can choose "UEFI," but as a result of not having the ability to select "Advanced Options," you cannot select the option "Not" to run in "Legacy" mode.
It seems as though the Dell Optiplex 390 with the LGA 1155 motherboard does not have the ability to boot a GPT HDD or SSD.
@@michaelzoran Ya it may incompatible. Also I believe with GPT HDD you need it to be set on UEFI so if you can only boot in legacy that is most likely your problem. What operating system are you trying to install?
@@EggheadFixers Windows 10 Pro was cloned over to the SSD.
@@michaelzoran Ya if its Windows 10 Pro then it definitely needs to be set on UEFI.
First have a 7920T tower not a laptop, 2nd. Only Windows manager and PCI Nic V6 are available in Boot options ( Even though I have 2 4tb hard drives installed.3rd. Have UEFI checked. 4th Tried Raid ON nothing and tried ACHI nothing. 5th Do F-12 and as soon shows continue I hit continue I get Beeping and Start Button Flashes Error is No Hard Drives Found, Oh and have Flex Bay and tried 1tb. NVME Drive Still Nothing? How do I add my Hard Drive to Bios In the Boot Sequence Page, Where do I get the last of the 3 lines when I click Add Boot Option?
I Appreciate any Help. I have tried every thing. One last thing Drives are New but can't get to format them because not seen by system?
So you installed a new hard drive but the system doesn't see them in BIOS? Or when you go to install the new operating system?
Done all things you stated. Yet still shows drive not installed, however ,like one in 10 times I reboot my laptop it operates correctly with all data in drive shown , any ideas on what maybe the problem?
Well I have tried the hard drive on other laptops via an adapter and it worked
Most likely either a corrupt operating system or a failing hard drive. What happens when you run the diagnostic?
Please make a video on how to fix a dell laptop that flashes led code 3 5 please
I'll pass that suggestion on
Plz can you tell me if possible what to do if drives are working in every other workstation but not showing up in drives section in my dell precession t5610.
It could be a problem with the hard drive port itself. If the port is bad then the computer won't even read the hard drive as being installed.
@@EggheadFixers Thanks for the reply & yes, later i found out all of my SATA ports in intel c602 chipset are dead, may be because of some power supply issues.
Had the same problem hard drive not installed...I pressed f12 and carried out the diagnostic scan multiple times....on some scans, it would say all test cleared and on some scans, it would display an exclamation sign next to hard drive (on one scan...it was even a red cross)...i powered it off,removed battery and pressed power button for about 40 seconds... reconnected battery and it works now...
Update: Same problem reoccurred on reboot and laptop no longer recognises my disk...tried all above steps...seems like a faulty hard drive.. diagnostic tests is giving a repeated annoying beeping sounds with a message to contact Dell...any thoughts???
Sorry to hear that☹ First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed or only reads as being there sometimes. Here is a video on how to replace your hard drive and install an operating system:
ruclips.net/video/TElCJDbKdKk/видео.html
Let me know how it goes:)
@@EggheadFixers Tried resetting the hard drive.... unfortunately it did not work.... will follow your suggested video and replace my hard drive with an SSD once lockdown ends...Thank god I have an old desktop lying around for work from home task...Thanks a lot for the prompt response!!! Cheers!!! Stay safe!!!
@@vedanshgupta7293 You're welcome:) You stay safe too!
I love you, I just love you, you have no idea how big help that was, thanku so much ❤️ @egghead fixers
You're welcome👍 Happy it helped!!
@@EggheadFixers Heres the problem. I just got another new hard drive and I can almost bet within a few weeks time its going to be dead or close to dying anyway. Why is this happening alot? Please let me know
@@JJay23nc ugh that's a bummer:/ Some main reasons for hard drives failing including: human error, hardware failure, firmware corruption, heat, water damage, power issues and mishaps. If a drive typically fail within a short time if there is a defect present from manufacturing. if it keeps happening I would consider getting a cooling pad for your computer. Overheating is big cause of this and also start using it with a good quality surge protector. Surge protectors need to be replaced regularly. I lost a phone and a laptop to a bad outlet once.
I have both an SSD and a HDD installed on my laptop. The SSD works completely fine (means that I can boot into Windows 10 with no problem) but the HDD keeps beeping 2 times at startup and the laptop boots into Diagnostics saying “oh no the hard drive is not detected” then restarts, but the HDD is for storage, not for the OS. What should I do?
Sorry to hear that:( Make sure the SSD is set first in the boot order in BIOs. It could be trying to boot off the wrong drive if the HDD is before the SDD in the boot order. Let me know if that works!
Egghead Fixers I can’t find “Boot Order” in BIOS, so I tried swapping the SSD and the HDD *physically* . I opened up my laptop and put the SSD inside and the HDD in the HDD caddy and it worked. Thank you for giving me the idea!
@@BlyatifulButter Wow that's smart!! Good job:)
Dell is sending me a new hard drive to install myself because I am in Costa Rica and there's no telling when I'll get it. However, I'm thinking there is a possibility this might be fixable. I am getting the following error: "hard drive - no nvme drive detected on pci tag 00b8 namespaceid 0b". This is on my Inspiron 3583. As far as I can tell, the hard drive doesn't show up. I've managed to install Windows 10 on an SD card to keep me going in the mean time. However, I did notice something interesting... When I installed the drivers for intel optane memory, it does appear to show the hard drive inside the application for configuring the optane memory... so I'm wondering if maybe it's not completely dead. I'm going to try these options out tomorrow. I did open the laptop and reconnect the connector on the hard drive and that didn't do anything. However, I am considering disconnecting the battery to follow the cable to make sure its connected good to the motherboard. Does the error code listed above give any indication if the hard drive is bad or something wrong with the configurations? Thanks!
The error indicates that there could be a hard drive (NVMe detected) error.
It could be the Hard Drive is dead or it can just be an error
Seeing that you have it working off the SD card try updating the BIOS.
Good job troubleshooting BTW
@@EggheadFixers Thanks for the info. The above error was before I ever did anything with the SD card. All of my drivers were up to date before this happened. Yesterday, I updated all of the drivers, but this morning my windows wouldn't start. I think it was because I installed all of the Dell drivers, including the Hard Drive firmware which I believe was incorrectly applied to my SD card (that's my guess). I tried several things to fix it, but couldn't get Windows to load properly. I decided to check the hard drive connections again including the cable connection to the motherboard. Everything looked good. I reinstalled windows to the SD card and installed only the necessary drivers and avoiding the hard drive firmware. Everything seems good. So hopefully, this will keep me going until I'm able to get my replacement hard drive from Dell. I'm pretty sure it's just a dead hard drive.
@@Jeremyb2023 Ya that would be my guess that is a dead hard drive. That's pretty awesome that you got it to work off a SD card. Hope it all works out when you get the new hard drive in!!
Hey! My laptop crashes and says no bootable device. Sometimes it boots normaly and works for sometime
I tried both BIOS settings changes and run a diagnostic test (all tests passed) what could be the Problem? Thanks!
It could be that you hard drive has a lose connection or is possibly starting to fail. Either way I would back up your data right away to be on the safe side.
i've tried this and unfortunately, it didn't work. I'll tell you the whole thing. So i decided to put my laptop on sleep mode, and the next day i decided to play Rainbow Six Siege. Since i used a SSD the loading for the game was slow. the loading was so bad that when i decided to alt F4 out of the game, my whole laptop froze, so i force stopped everything by holding down the power button, and rebooted the laptop. Everything was normal until i saw something like "Initializing PCIe..." and then i saw "Hard Drive - Not Installed." then i did what this video said to do, and i got it to work, BUT everything was running slower, and i kept getting random BSODs with it either being something with the microsoft shop or 0xc00000f. Now i'm back at the problem with the "Hard Drive - Not Installed." my laptop is a Dell Inspiron 15 7000. I want to know if i need to take my laptop to get it fixed up or if i need to keep trying to find out what it is with my pc myself.
Did your hard ware pass the diagnostic? :( If all that hardware passed the diagnostic then the next step would be to try reinstalling the operating system. Here is a video on how to do that:
studio.ruclips.net/user/videoTElCJDbKdKk/edit
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
You can always bring it somewhere to be fixed also. Its mostly just a matter of if you want to spend the $$$ or not
Egghead Fixers Update: I was able to fix it by leaving my laptop alone, but i had to deal with srttrail.txt bootloop, but i was able to fix that by also leaving it alone. A few months later, I had to start dealing with IRQL_NOT_LESS_OR_EQUAL, since my network drivers started failing, even after re-imaging my laptop. Ever since I re-imaged my laptop IRQL_NOT_LESS_OR_EQUAL has been bugging my laptop. I decided to leave it alone and call it a day. The next day, I wake up and check my laptop, and now i am back at Hard Drive - Not installed.
Egghead Fixers ANOTHER update: as SOON as i commented this, i restarted my laptop and it worked again. But the only problem is, i still have to deal with IRQL_NOT_LESS_OR_EQUAL.
When in the diagnostic test,it still says Hard drive not installed,I've been doing those steps for hours but still hardrive is not installed
Sorry to hear that☹ First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system:
ruclips.net/video/TElCJDbKdKk/видео.html
Let me know how it goes:)
Hello I’m not able to switch to legacy it’s no option with the f12 it’s still shows hard drive not detected.
Ok not a prob. You can proceed to the next part of the video. What happens when you run the diagnostic? Does everything pass?
not good enough, I followed your steps and hard drive NVME still undetected, I take it out and put it in an external USB enclosure, in another PC. Seen it in computer management so I created the partition and formatted it NTFS . Took it back to the dell laptop
and still bios don't detect. I tried 3 NVME Sticks and still the same problem.
well the original tin there was an NVME
and it is one of the 3 that I tried to put back in the system. Hard drive not detected. no videos anywhere to address the issue. HELP
Did the other 3 NVME sticks have operating systems on them? Also if you try running a diagnostic with one of the other NVME sticks in it...Does it detect the stick? Also it could be an issue with the port. You try using a can of compressed air on it. Sometimes somethings can get in there and cause issues.
Hello, my laptop has been really slow recently and i understand because its about 4-6 years old and when i install an os, i can only use the os for only a couple of boots and after that it gets stuck in a startup repair loop. So i ran a bios diagnostic test and all is good, exept the hardrive. Should i replace it? (The issue is that it shows "an error occurred while attempting to read the boot configuration data") and when skip that it say internal hardrivd not detected
If your Hard Drive failed the diagnostic then unfortunately you will need to replace it. Here is a video on how to replace your hard drive and install an operating system:
ruclips.net/video/TElCJDbKdKk/видео.html
Let me know how it goes:)
@@EggheadFixers thank you very much and just 1 more question, could it be possible to have any issues with cable instead of the hardrive? Mine is inspiron 3542
I've done everything as you said. The tests are all okay. When i turn my laptop on, it reaches to the dell icon and it keeps on loading. Then it turns off and turn on and reach till the icon and keeps on doing that. What might be the problem?
Sorry to hear that:( If all that hardware passed the diagnostic then its most likely a software issue not a hardware issue. The next step would be to try reinstalling the operating system. Here is a video on how to do that:
ruclips.net/video/TElCJDbKdKk/видео.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
@@EggheadFixers Hello
I've been able to boot the usb and install it. But my keyboard keeps on typing 5 by itself.
@@aaishahrosun1899 Is there something causing the key to stick underneath? Could you use a toothbrush to clean it?
@@EggheadFixers I've cleaned it but it's still auto typing. And btw thank you so much for your help. I've successfully been able to boot usb and install windows.
@@aaishahrosun1899 That's awesome:) Unfortunately It sounds like you may need to replace the keyboard or switch to using an external one.
If the hard drive has packed in does that mean I've lost all the data and photos or would a company be able to get the data for me 😣?
A company may be able to retrieve the info. You could also try hooking it up as an external drive. Sometimes they are too dead to run an operating system but not to dead to get data off of. It just depends on how dead it is.
@@EggheadFixers it seems to be very dead unfortunately :(. We attached it to a sata converter and it wasn't recognised. Does that mean a company would also not be able to do it? Thanks for your help.
@@iwolff1177 A company still may be able to get your info off of the Hard Drive. If you google there are some companies that can get info off of really dead Hard Drives although unfortunately it is usually rather expensive.
@@EggheadFixers A miracle happened... sort of. I hit it a few times and then it worked ... for all of approx an hour. But that was enough time to download all my photos and data onto memory sticks. Now the computer is truly dead! Thanks for your help though. Appreciated :)
@@iwolff1177 You're welcome! Happy it worked out:)