PANPAN Emergency: Virgin Atlantic Flight VS9 Faces Critical Malfunction En Route to JFK
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- Опубликовано: 6 фев 2025
- DECEMBER 8, 2024
Virgin Atlantic Flight VS9 (VIR9J), operating from London Heathrow Airport (LHR) to New York's John F. Kennedy International Airport (JFK), experienced a computer failure that restricted the pilots' ability to confirm whether the landing gear and flaps were in the correct position. Additionally, it was noted that the malfunction may have caused a loss of nose wheel steering. The crew declared a PAN-PAN emergency but later landed safely on JFK's runway 31R.
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Source Information:
Audio communication: www.liveatc.net
Map data: ©Maptiler ©OpenStreetMap - www.openstreet... - ODbL License
I'm flying Virgin to London next week. I would be absolutely thrilled to have this guy as PIC. So calm, professional, meticulous in his intentions and communications, you can tell he's a great pilot!
That is what they get trained and paid for - the actual act of flying a plane is the easy part. It’s knowing what to do when things don’t go to plan, never sure flights crew get their full appreciation 🤷♂️
You’re in great hands. I always fly Virgin Atlantic long haul. They’re by far the best in my experience. Never had a bad flight with them. Cabin crew are always very professional and friendly. And every VA pilot I’ve ever managed to speak to, absolutely loves their job and would talk to you about flying all day long. Enjoy your flight!😊
😂
Probably ex-RAF
Kudos to controllers also, very professional from both sides.
What a professional Captain and crew, JFK controller also very efficient. Captain was not stressed or phased in any way!
Thats the type of pilot i like in control so professional and calm.
I am impressed and grateful at the professional coordination between ATC, the tower, the airport ES and the crew. This is why aviation is such a safe transportation mode. Kudos to all!
Take note of this -
An incredibly professional performance of keeping people safe. Both Virgin Atlantic and everyone else at JFK who made the clear direct decisions giving the best possible outcome, need acknowledgement here.
The exact point where the PM said they had 31R in the box and it would suit them JFK did what they requested and gave them 31R even though L might have been more suitable for JFK ops.
Well done to all involved and thank you to the author of this video making this incredibly important information more mainstream 👏🏻👏🏻👏🏻
Great team work by all involved especially the pilot
If our gear and flaps come down it will be a whole lot easier 😂😂😂
100% professional top to bottom. I bet passengers never knew a thing.
All they know about " is it delayed or not " & then they blame the crew 🤷🏽♂️
This just shows that staying calm is the best thing when stuff like this happens the cap is absolute pro
Most pilots are chilled in a British accent just adds to the feeling of everything is fine and under control
Sounds more German to me
We were on that flight, we weren’t told of anything that serious whilst in the air and not to worry when we landed even tho emergency services were waiting for us to land and escort us Just come across this by chance!!
"You're welcome" is much nicer response to a thank you than "no problem".
Depends on the circumstances, sometimes it can sound false.
I agree. The important part - one that people forget - is that _any_ polite response is appreciated. Many younger people are not in the habit of exchanging socially appropriate pleasantries. That’s just an indication of weak communication and other soft skills, in my opinion. No doubt the pandemic is a factor.
""You're welcome" is much nicer response to a thank you than "no problem"."
My wife and I refer to this as "The No Problem generation." The new generation has lost basic courtesy. I think they are trying to be courteous. but haven't learned the proper response. It comes across as arrogant. It's as if the person is saying.....rather than saying "it was my pleasure to help you" they are saying: "helping you wasn't too much of a bother to me." They just don't get it. Good ol fashioned "You're welcome" is the appropriate response. They just don't get it. I thought I was the only old man who noticed this.
@@WhiskeyGulf71 No WG....."you're welcome" is ALWAYS proper etiquette.
He should have said no worries bro 😎
Excellent work from all involved, would love to have seen a snapshot of traffic around JFK, ATC dealing with the Pan is one thing, dealing with it in NYC traffic is a totally different level of awesome 😮
"Expect landing clearance momentarily" - I have just found out thanks to this video that momentarily means something different in the US than in the UK!
Man has declared an emergency and hes asking him to convert kilograms (kg) into pounds (lb) haha its time we decided that metric is better and stick with that 😂
Great Pilot! Very professional!
Amazing communication
What Program do you use to make those animations
Very professional and calm
As cool as you can be both pilot and ATC. My respect to both
Wow!! The Kennedy ATC were polite and legible. I could understand everything they said!!!
The meme industry, realising it was an Airbus rather than a Boeing, has been rather quiet about this ...
It's a computer fault, it didn't fall apart, difference
@@MrSchmekker when did Boeing fall apart ? if you talking about 2 accidents years ago with Max it was exactly computer caused issue not the plane "'falling apart"
Relax Airbus lover, Boeing is still dependable and aint going away, but Airbus with all their computer filled planes can cause as much damage in the future as help.
exactly! 😁😁
@@Jakesullivan2112 Alaska airlines, door incident
@AndreiTupolev, very well said. Even in this video they hide that is an Airbus.
Wow, great work.
I love the reaction to Maybe all the lights are off...or on, we don't know. Sounds like a really weird problem.
Very professional and calm communication by the Virgin crew and good cooperation from ATC. Just how all incidents should be dealt with.
Just one minor point - it is a pity US ATC demand fuel in pounds. Cannot the controllers convert tonnes or kilos to take one task away from flight crew in an emergency?
" it is a pity US ATC demand fuel in pounds." The aircraft displays the fuel in pounds. So asking for pounds is the easiest thing for the crew to report. They just read it directly off their screen. It is an easy conversion to convert the pounds to gallons. 6.75 pounds per gallon. The fire department wants to know how many gallons in case of a crash. The reason the aircraft uses pounds is because the engines burn X number of pounds per hour, depending on the power setting.
Tgar may apply to US-registered aircraft but not to others whch are still asked for fuel in pounds.
@@rael5469 Well if you fly into London they require fuel in kilos for American aircraft...So what's your point?
@@johnhanson9245 Who the hell knows. That's on them over there. These aircraft display fuel in pounds so it makes perfect sense for the controllers to ask how many pounds they have onboard......in America. If the fire department wants to know how many gallons it is an easy conversion. Approximately 6.7 pounds per gallon. So 8,500 lbs would be 1,268 gallons. If London controllers want to know fuel in kilos they can do the conversion themselves.....because the aircraft displays it in pounds.
@@rael5469 I'd be very surprised if an Airbus aircraft didn't have the option to display fuel load in kilos.
Half the fight is getting ATC to know what is wrong and what you need to do. The suggestion of a visual approach to an aircraft with a problem is not particularly helpful as it increases workload , you’ll still lock on the ILS, but it absolves ATC from separation
Do they declare this sort of issue to passengers or are they oblivious?
The priority list for pilots is 1) Aviate. 2) Navigate. 3) Communicate. If a pilot is complying with this list, they will contact ATC and or their passengers if and when they get to step #3. In some real emergencies they can't get to step #3 so in those cases neither ATC nor the passengers know what's going on. For example, if a bird flies through the front window and kills the captain, the first officer will be so busy with steps #1 and #2, he may not even be able to contact ATC. When the front window is wide open, you can't hear ATC speak and ATC can't hear you anyway.
Why yes. At the last second before touchdown, the flight attendants shout BRACE FOR IMPACT!
Wow... I've flown on a VS9 flight in the past, several years ago.
Everybody has 🙂
Nose wheel steering? That would be the BSCU, Brake and Steering Control Unit. Flaps are the SFCC, Slat Flap Control Computer. Landing gear is the LGCIU, Landing Gear Control and Interface Unit. The LGCIU is the most critical of them because it controls the Air/Ground mode of the aircraft among many other things Thus the word "interface" in it's description. It interfaces with a LOT of systems .....except there are TWO of everything. It would be very rare to lose these indications. Even the sensors that feed the raw data.....there are two of everything. A failure of one sensor would cause a fault but not loss of function. The display of this info on their screens comes from....The SDAC ? If I'm not mistaken. The System Data Acquisition Concentrator? (Pronounced ESS-DACK) But again, there are two SDACs. Two FWC, Flight Warning Computers. Two of almost everything. This will be an interesting one.
But will the computers always know which of the two is faulty or would the system as a whole fail if there is contradicting data without any clear fault?
@rael5469 is spot on.
@@rutgerw. I had responded to you yesterday but it's not here today. Oh well. But yes the computers do know which one is faulty because they have built in monitoring. Each computer knows when it has a fault. Plus the others know when any of them has a fault. If a computer goes dead altogether then the other computers sense the loss of communication and alternate modes kick in.
@@rael5469 Thanks. Still a good thing there's also the pilots for an extra sanity check...
I believe the A350 has some different names to its computers or some additions. Like the LGERS (Landing Gear Extension and Retraction System), and LGCIS (Landing Gear Control and Indicating System). There is also the BSCS (you can guess) and FWS instead of FWC.
Why would they not ask for 31L? It’s longer and wider
Cos they already had 31R Programmed in - they did say that
@ I did miss that but they had time to reprogram it too, which they probably would have done in the sim.
Man.. British pilots are the epitome of professionalism.
Not British - he sounds like he’s from one of the Scandinavian countries
Virgin Atlantic is one of the best airlines in the world !!! Fly with them regularly.
All worked out well, but if you are not sure what flaps you will have, why not take the longest runway, which is 31L?
On Airbus aircraft they can visually see how far the flaps are extended by looking at index marks between the flaps and the wing.
Taxi distance is similar. No idea why he didn't want the longer runway. They use terminal 4 on the east side in the middle.
He had already had 31R info plugged into the computer
The issue wasn't that he wasn't sure what flaps he would have. He wasn't sure if he was going to be able to know what flaps he had until he moved them. He communicated the request poorly.
@@hewhohasnoidentity4377 The whole incident is sketchy from the info given so far. There are backup systems so this whole incident is hard to believe. Especially on an A350.
Why did the crew omit ‘Pan’ from all radio calls subsequent to declaring the Pan?
They're in American airspace, they'd probably be confused by the talk of pans.
I wonder why they could not try manual gear extension?
No need. It's the indication that failed not the gear.
Why you don't say it's an Airbus?
We had 3 computers on the B787. It's hard to imagine that "a" computer failure caused a complete loss of indication on the gear and flap positions.
I'm going to assume their was a sensor failure so that none of computers could access that data.
Given the extension was, in fact, accomplished and a safe landing was made (kudos to the crew) I'm sticking with the sensor/sensor information relay was the issue.
the 350 is a very different beast to a 787. A failure of the AFDX switching was the cause, not a sensor failure.
The 350 is nearly the perfect aeroplane....but it too has its demons.
Over 300 people on one plane?... What year is this?
The a350 1000 is really long
It's 2025 why do we still have plane computer faults??
I don't think he's British/English. He sounds South African or Zimbabwean or something like that
Edit: OK the second pilot is
thats a good way to jump the que if your late
1 computer failure cascading to the other systems. How is that good design?
The pilot gave the fuel remaining in minutes, what does it help to anyone to get it in pounds instead ? The controller will convert it in time again
So the fire crews know how big the fire may be...
Minutes, pounds, kilos. Alway seems odd they don’t stick to one standard. But no one asked me.
@@hughjardon5101Yeah and they know aircraft type and what that would calculate to. Asking again just adds more workload/CRM to the pilots during an emergency situation.
🇬🇧🤝🇺🇸
Quite concerning as an A350 enthusiast 😂
Another Boeing plane
It's an Airbus A350...
Not a great system if one computer fails and renders all those problems without a backup computer.
I cannot say that I am entirely impressed by the controllers.
ATC was having trouble understanding the issue and what is being requested. It is an unusual situation and the explanation he gave to each individual controller left them clueless. I didn't understand until he told the third controllers, and even then I needed fragments from the other attempts to explain the issue.
@@hewhohasnoidentity4377 I agree ATC had problems both understanding and communicating between themselves. The moment he declares Pan-Pan they need to up their game. I listened to this once and understood all the PIC said throughout and found him very clear and concise..
@Mike-zx1kx we must have listened to different videos then. If I were any one of those controllers I would not have a clue what was going on.
@@hewhohasnoidentity4377 Shame you weren't there then, with all your MS Flight Sim experience.
Incidentally, it was perfectly clear to me even though I have very little knowledge on the subject. What's more, I didn't get any impression that the controllers were particularly confused either. But then, English is my first language.
Agreed. Pilots are expected to hear every call, but he didn’t seem to.
It sounds like this abnormality was not practiced, so the pilot had never considered how to communicate it or thought through how he would handle the many possible forks in the decision tree.
He had an indication that when he configured for landing he might not be able to tell if the the gear and flaps worked. He needed to slow to final approach speed early so when he configured he could determine if the indications worked. If the indications worked then he could land as usual. If the indivations didn't work he needed to go around and continue the checklist.
He was confusing matters by discussing nose wheel steering, and being able to exit the runway. It was as if he was planning to land no matter what rather than going around to work the checklist.
Shame you weren't there then, with all your MS Flight Sim experience.
There are 3 levels of awareness when operating a complex airplane…..Notice, Understand or Think Ahead…..airline pilots are expected to operate at Think Ahead level, anticipating possible issues and communicating a game plan to all concerned parties, in this case, a status message on an A350 ECAM indicating possibility of NWS not working needs to be communicated to ATC so they can plan a methodology to get the airplane off the runway (using an aircraft tug) rather than having the pilot springing the situation on them as it happens. So, in this case, well done Virgin for being at that THINK AHEAD level.
Are these controllers deaf and stupid?? Pay attention to the aircraft in trouble!!!!
You must be assuming that all the controllers are on the same frequency and should have heard the emergency....Yeah....That is not how it works...So they are not deaf or stupid. They are on a different frequency
Both🙄
Calm Dutch pilot.
Dutch? Definitely not Dutch. British pilot.
@waynematthews2362 nope. I'm American but I speak Dutch and lived in Holland. Typical Dutch voice. You're assuming because he's flying a UK airline.
@@waynematthews2362Definitely some slight dutch intonation.
@nicolad8822 of course. I can spot it easily.
@@nicolad8822Sir, that's a West london~ accent.
So we have 9 computers, one is faulty and we dont know shit . Great to have the other 8 then
You haven't even got the number of computers correct. Lucky they weren't relying on you.
@ Well at least I can write in English. I guess your not a pilot either
@@frankmueller7660 You can write in English? 'I guess _your_ not....'?
Incidentally, if your implication was that I can't, maybe you'd like to elaborate?
No, I'm not a pilot, but I am able to listen to a video soundtrack and read the captions.
By the way, if - as your name suggests might be the case - English is not your first language, my comment about the mistake(s) in your written English is withdrawn. I can't speak or write in any foreign languages, so I respect anyone who does have such an ability, even if not quite perfect.
Dutch pilot
Negative, PIC was a British pilot called Ben Chamberlain.
@ then the F/O was. Listen to the accent.
This is why I dont fly airbus cuz the computer just fails
And Boeing planes just fall out of the sky lol
Wait, I thought Airbus were perfect. You mean they have problems too? No so you could tell from world media.
At least all the wheels stayed on and the doors didn't fall out 😁
When the failure results in the total loss of the aircraft, complain. Until then, kindly stfu.😁
Very sarcastic and not at all impressive 🙄
So after all this crap, nothing happened 🤬
It’s an ATC vid, not a crash vid, luckily
Were you hoping for a crash landing??