Another Item Return Scam This Is How I Handle It

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  • Опубликовано: 30 сен 2024
  • It does happen every once in a while and you should know what to do.
    Live Show on Sun April 26 Tommy Bernhard • How to Grow a RUclips ...
    Visit My ebay: www.ebay.com/u...
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    My email: deepinthecity7@gmail.com
    If you’d like to send us fan mail ☺
    Shop address
    Craigslist Hunter
    7100 Teckler Blvd
    Crystal Lake IL 60014

Комментарии • 2,1 тыс.

  • @callmehuckleberry
    @callmehuckleberry 3 года назад +1292

    Can we just take a minute to admire how sweet this man is to his pets? We know who really runs the show around there, and it’s not Pete. 😉

    • @AlexanderRodriguez-ni4kt
      @AlexanderRodriguez-ni4kt 3 года назад +51

      Yeah man, pets are awesome, sadly they go to heaven too early sometimes.

    • @callmehuckleberry
      @callmehuckleberry 3 года назад +26

      @@AlexanderRodriguez-ni4kt you’re so right! I’m just glad we have the chance to make they’re short lives happy, comfortable and loved while they’re here!

    • @OkOkOkJeez
      @OkOkOkJeez 3 года назад +22

      I was totally loving him trying to give his cat the box. I do the same thing lol. He's so great!

    • @timmytwatcop8764
      @timmytwatcop8764 3 года назад +14

      The cats the real boss...bless the little critter:-)

    • @carloswinchester2623
      @carloswinchester2623 3 года назад +17

      U can tell by the way rubys feathers looks like. Its all clean and fresh thats a healthy parrot 😋

  • @nixboox
    @nixboox 2 года назад +139

    "There are some characters who abuse this system," is an understatement. I stopped selling on ebay 12 years ago because every. single. thing. I sold was having the buyer trying to scam me by claiming it didn't work or wanting me to refund them and let them keep the item. At one point, the last straw, really; I sold two matched Radeon video cards and the buyer claimed they didn't work and wanted a full refund - and without permission sent back ONE card. Just one...but wanted the refund for both. I had to get eBay involved and they found in my favor at least. I'm not sure what gene it is that some people have that makes them so dishonest but I don't have it. I've never figured out how to be like that to other people.

    • @kd5you1
      @kd5you1 2 года назад +11

      I stopped buying anything from Ebay because of my last experience. I ordered something that was listed as new in box, but when it arrived it was clearly wrapped in saran wrap, not factory shrink wrap. Also the unit inside looked like it was cleaned with Ajax.

    • @paulpaintshop103
      @paulpaintshop103 2 года назад

      The same people looted stores during the riots.

    • @brianblithe2271
      @brianblithe2271 Год назад +34

      democrat, lack of morality

    • @grandaddyjesus
      @grandaddyjesus 11 месяцев назад +1

      @@brianblithe2271 micro brain moment

    • @elaztec.aztecca
      @elaztec.aztecca 10 месяцев назад +24

      I’m going to avoid the last commenter and anyone’s need to make it about politics. I will say you’re in a diminishing minority group it seems to me but I’ll say integrity will never go out of style for me! Thanks to everyone who has a moral compass that they guide themselves by.

  • @girlygal098
    @girlygal098 3 года назад +436

    You're such a pro at this. You have admirable self-control and a killer poker face. The cons don't detect any anger or judgment from you. 👍

    • @nicolegeorge3704
      @nicolegeorge3704 3 года назад +27

      It’s because he’s a con as well.

    • @MinecraftInfo2000
      @MinecraftInfo2000 3 года назад +4

      @@nicolegeorge3704 Top 10 Anime Betrayals

    • @dazj3965
      @dazj3965 3 года назад +32

      He's a business man. Buy cheap sell at a profit. If you call that a con man then all the other store owners are con men /ladies

    • @nicolegeorge3704
      @nicolegeorge3704 3 года назад +2

      @@dazj3965 Of course they are. Their the biggest ones.

    • @jkneeland89
      @jkneeland89 3 года назад +3

      @@nicolegeorge3704 okay commie

  • @GinoWatch
    @GinoWatch 3 года назад +203

    The cat and the bird make the video's even better.. They might need their own channel!

    • @montanafresh3190
      @montanafresh3190 3 года назад +1

      POV: GO PROS ON THE ANIMALS ... (Ofcourse lightest of weight if possible featherweight but YO👀👀👀)

    • @czechchicklet6890
      @czechchicklet6890 3 года назад +2

      @@montanafresh3190
      Of course the bird is featherweight, lol.

    • @montanafresh3190
      @montanafresh3190 3 года назад +1

      @@czechchicklet6890 *slaps knee*🤣🤣🤣

    • @CinHalCedHerChance
      @CinHalCedHerChance 6 месяцев назад

      18:35

    • @mendaciousreality8459
      @mendaciousreality8459 6 месяцев назад

      I would do bad things for those animals to have their own channel if u get what I’m saying ;)

  • @Anthony-df4bs
    @Anthony-df4bs 3 года назад +387

    Imagine going through the trouble of sending back a 10 dollar knife.

    • @BackyardYouTube
      @BackyardYouTube 3 года назад +18

      Yes that is crazy! I'd have kept it. I they probably thought it was bigger. Lol

    • @HighestRank
      @HighestRank 3 года назад +7

      I’ve done the same for Amazon, even packed it 1000% better than it was when they shipped it out to me even though it had arrived as broken, and drove it out to a freight forwarder. All because I understand that engineers and the supply chain need and may even value real examples of what went wrong, and what can go right. Knowledge easily trumped that article’s value that day. So when yours arrived well-packed and not broken, you can thank me, or at least if it isn’t ok, not curse me.

    • @hiltonchapman4844
      @hiltonchapman4844 3 года назад +9

      @Anthony: Re your "Imagine going through the trouble of sending back a 10 dollar knife."
      More than that is the reason: "I changed my mind"!!!
      Personally, I wouldn't put the other person to any sort of trouble or loss just 'cause I "changed" my mind. Not gentlemanly.
      And if at all I went through a change of mind I would be willing to compensate the other person to a reasonable extent for their time, trouble and potential loss of business.
      HC-JAIPUR (18/03/2021)

    • @noeg3853
      @noeg3853 3 года назад +2

      @U S A so your time is worth 10$ ?

    • @noeg3853
      @noeg3853 3 года назад +7

      @@sarahwaters8262 10$
      Ten Dollars , sorry for putting it in the cents side , I didn't mean to offend you , don't report me please

  • @flthunderdigginwrob3162
    @flthunderdigginwrob3162 4 года назад +220

    $56 scam is a lot of money for me as a seller, glad you took the action you did!!!

    • @speedbird737
      @speedbird737 11 месяцев назад +5

      in my experience ebay always sides with the buyer so good luck getting his money back

    • @johnstanley7874
      @johnstanley7874 10 месяцев назад +1

      Let's get this right first: $54,95

    • @freeaudiobooks7469
      @freeaudiobooks7469 9 месяцев назад

      Ebay never rules for the seller

    • @chrisjenkins203
      @chrisjenkins203 9 месяцев назад

      Only sellers with limited experience or no track record say that nonsense “eBay always sided with the seller”. I’ve been selling on there for over a decade with thousands of high end transactions and eBay has had my back more times vs siding with crooked buyers. If eBay is not siding with you as a seller, chances are…you’re the problem. Just saying

    • @johnanderson9494
      @johnanderson9494 8 месяцев назад

      The buyer is the one who wants his money back.@@speedbird737

  • @darthmal
    @darthmal 9 месяцев назад +7

    I've been selling on ebay since 1998. Ebay will 99 and 44/100th % of the time side with the buyer. I sold a 1995 POTF star wars ship (at-at), brand new, sealed because I bought myself from Toys r us. It contained 2 exlusive figures. The buyer returned the item claiming it was used. Guess what he sent me - a similar used item missing the figures and other parts from 1996. Ebay sided with him, refunded the full amount after taking $25 from my account for the shipping. The person got my new item and probably sold it. Ebay has become a haven for scammers because of their lenient return policy. You can't even leave negative feedback as a seller anymore.

  • @rogercler6549
    @rogercler6549 4 года назад +130

    The parrot and cat's interaction at the end is awesome. I watch it when I want a feel good moment. I like the way you tactfully handle misbehaving customers.

    • @deltatango5765
      @deltatango5765 3 года назад +2

      Agreed. I think their interaction might be the best part of the video!

    • @robroy5729
      @robroy5729 2 года назад +1

      I must say that was pretty cool that the two of them get along or so it seems, haha. Interesting that they play together like that.

    • @amberg4131
      @amberg4131 10 месяцев назад +1

      Seeing a parrot dance was hilarious and adorable😊

  • @TheRockBoS
    @TheRockBoS 3 года назад +168

    This is why I videotape myself opening any returns so they can't claim they sent the right item when its clear they didnt

    • @determined2win585
      @determined2win585 3 года назад +4

      Good point

    • @knowthycell
      @knowthycell 3 года назад +13

      I thought of doing that, but wouldn’t you need to get the video of receiving the item from the shipping company and then opening it?

    • @pedrochip
      @pedrochip 3 года назад

      Good idea!

    • @andrew_koala2974
      @andrew_koala2974 3 года назад +2

      TheRockBoS
      It begs the question, why are you still using videotape. when Videotape has not been commercially used for
      over two decades?
      Have you not examined using other recording technologies such as digital?
      Recordings are recordings either way, but videotape is considered old technology.

    • @knowthycell
      @knowthycell 3 года назад +39

      @@andrew_koala2974 if I were to guess, he is merely using “videotape” as synonymous with recording.

  • @milktoast6774
    @milktoast6774 9 месяцев назад +16

    I stopped using ebay because I sold breakers to a guy. The breakers were 1 day past the arrival date (not sure why). He put in ebay that he didn't receive them on time. So ebay told me to refund him while he still has my breakers. So I'm out the breakers and the money. People are learning how to scam ebay better and ebay just falls for it

    • @muskel-adolf8582
      @muskel-adolf8582 2 месяца назад +1

      Had the same, but ebay payed the buyer out of their pocket.

    • @based-ys9um
      @based-ys9um Месяц назад

      Amazon pay out the buyer I think. Maybe it's better to do it there

  • @EveryPeachInReach
    @EveryPeachInReach 4 года назад +64

    Hahaha, cats love boxes until we suggest they go in and all the sudden they're like, "What are you doing?! Don't you know i'm claustrophobic?!"

    • @lastmanstanding2622
      @lastmanstanding2622 3 года назад +6

      I caught that to. It's like whoa, I'm not going in there if that's what you WANT me to do. Cats have their own mind.

    • @eagleeye2300
      @eagleeye2300 3 года назад +1

      LOL....NOT going in that box because you want me to!!

    • @64yanks
      @64yanks 3 года назад +1

      If you want a cat to go in a box tell them they can’t go in the box

    • @turfbag
      @turfbag 3 года назад +3

      Don't you mean, "clawstrophobic"?

  • @michaelbrinks8089
    @michaelbrinks8089 3 года назад +228

    Customer spends and hour and $5 in postage to return a small $9 knife he ordered....You can just tell customer has an exciting amazing life with not a lot of spare time to waste on petty issues.

    • @Dire_Hit
      @Dire_Hit 2 года назад +19

      No. The buyer doesn't pay shipping. Ebay forces the seller to pay shipping if the return is anything other than "changed my mind"
      But even if the return is a buyers remorse return the buyer can still get ebay to pay them back the shipping after they won the claim. And 9 out of 10 the buyer wins the return claim. No matter what. I know because ive gone through this a few times with very expensive items.
      What the seller has to do is open a fraud claim. They make you fill out some paperwork and 9 times out of 10 ebay pays the seller back. Or 10 out of 10 for me.

    • @joelashadali
      @joelashadali Год назад +12

      I was in retail alot of years,believe me you see everything
      People are strange and have lots of time on their hands

    • @scottmccook8484
      @scottmccook8484 Год назад

      😂😂

    • @cwatson42785
      @cwatson42785 Год назад +1

      ​@RGJHDFR6TGYR5 how would returning an item qualify as a fraud case? Makes no sense

    • @GertDekeysers
      @GertDekeysers 11 месяцев назад +1

      He deserve it to be scammed that Pete

  • @kennethiman2691
    @kennethiman2691 3 года назад +46

    Until you do this day in and day out, you don't realize how much work it actually is. Especially with the Internet allowing folks to much better determine items they sell or donate. Ebay needs to support these sellers against these petty scam artist buyers.

  • @JohnnyButtons
    @JohnnyButtons Год назад +10

    This is another example of why I stopped selling on eBay. People are straight evil $&?!

  • @twoeagledrones
    @twoeagledrones 3 года назад +43

    Just found your show, totally dig it man. Having been in retail for over 50 years and just retired, watching your show helps to remind me why I don’t wanna go back into retail! LOL You handle the customers great and I’ve already learned a few things that I thought I already knew from you! Too bad that I won’t be able to put it to work as I’m not going back into retail! I’m going to kick back in Montana smoke a cigar and enjoy life. God bless you keep up the good work!

    • @twoeagledrones
      @twoeagledrones 3 года назад +2

      @iAm Yup, Fortunately not that many people know how to work on their gear. I always had people turn things on, try things out, before they left the shop.

    • @yankees29
      @yankees29 2 года назад +3

      I wish I was in Montana right now. Hope you enjoyed that cigar sir. God bless from NY.

  • @dru106
    @dru106 4 года назад +209

    “That plastic piece will break if you put too much.....”
    Ruby: Qwuuuaaaaaaaack!!! 🤣🤣🤣

  • @Jacelyn-tn6mq
    @Jacelyn-tn6mq 4 года назад +49

    I love how he interacts with his pets. The bird is gorgeous and his cat is so pretty.

  • @TheNurseFlipper
    @TheNurseFlipper 4 года назад +14

    I hate when people are sneaky and return the wrong item. It is so frustrating. I hope this ends well in your favor. In my experience it has not ended well for me they've sided with the buyer.

  • @joanbarnett726
    @joanbarnett726 3 года назад +49

    You have to admire this man for loving his animals ❤️

  • @Jennylouise87
    @Jennylouise87 2 года назад +11

    Your love for Honey and Ruby just shines through in every video! I love watching you three!!!! The Ruby dance was my fav!

  • @jennyw1445
    @jennyw1445 4 года назад +62

    I love how Ruby turned around to dance with you. :)

    • @nathanpressler9684
      @nathanpressler9684 4 года назад

      Great video... showing how to stop a summer on eBay.

    • @codeblue2532
      @codeblue2532 6 месяцев назад

      Pete showed a few moves when testing those BoseCubes….

  • @kenzpenz
    @kenzpenz 4 года назад +39

    I love the way he interacts with the Cat and especially that beautiful bird. The dancing thing really made my day. How is it possible that a bird knows how to dance and gets so personal. Peace in the world, thank you sir.

  • @laksitamochtar
    @laksitamochtar 4 года назад +37

    Ruby The Dancing Queen, yeahh💃

  • @richardzedman1160
    @richardzedman1160 2 года назад +4

    Its not the money its the principal Why should people steal from you and get away with it They need to be punished and or banned from ebay

  • @TheNesbittExperience
    @TheNesbittExperience 3 года назад +11

    I love when Ruby yells! It makes my day! That girl has something to SAY!! It’s amazing!! Be well, Pete and Crew!!! 🤣🥰🥰😆😂

  • @unclesamsgarage
    @unclesamsgarage 4 года назад +133

    I want a craigslest hunter tshirt with a picture of Ruby that says "you wet chicken"

    • @CrazyCatzMom
      @CrazyCatzMom 4 года назад +3

      Sam Buffington that would be cool

    • @bladeslayer
      @bladeslayer 4 года назад +2

      yessss

    • @windwhipped5
      @windwhipped5 3 года назад

      Dude why do think he spends all that time with the parrott on the show. Hes tryin to get syndicated..Gotta love the internet.

    • @jenny2shoes543
      @jenny2shoes543 3 года назад +1

      During a shower they do smell like "wet chickens"!!! Lol

    • @michaeldrasic7587
      @michaeldrasic7587 3 года назад +1

      I'll wear one of those also......"wet chicken! LOL.

  • @JAYNEmM1962
    @JAYNEmM1962 3 года назад +19

    Thank God for honest sellers like you,these scammers use your time and money to live.every 50$ is salary you worked hard for.

  • @lindsayorffeo8843
    @lindsayorffeo8843 3 года назад +25

    You can tell hes a nice guy by the way he treats his animals soooo cute

    • @markreynolds9135
      @markreynolds9135 3 года назад +1

      That’s parrot #17. The others were plucked and eaten over pas Thanksgivings and Christmases. 😂

  • @onemanstrash8233
    @onemanstrash8233 3 года назад +11

    I have never seen anyone love and tolerate animals like I do.. until NOW! ;)

  • @kimmyfreak200
    @kimmyfreak200 2 года назад +4

    ugh customers do this all the time to me on ebay but they can't fool me...also i get the scammers that use threatening coded words "give me a partial refund just because or i can leave u negative feedback" this is actually a violation..tell ebay... they can't do that especially if nothing is wrong with the item and they wont return it

  • @robertstroud7561
    @robertstroud7561 4 года назад +15

    Thanks for being a dad to your animals. I mean, a real dad. And, even though you're a Hawks fan, you like hockey and that's cool by me!

  • @LarsonFamilyFarm-LLC
    @LarsonFamilyFarm-LLC 4 года назад +6

    i hate buyers like that....they think they're so smart and can always get their money back.
    Wait until you you come up against a buyer that has a "good friend" working in the post office...customer (buyer) places "hold" item at post office....probably after the mail is already on local route for delivery that morning....so now the tracked item looks like it's being held at post office...and never been delivered....and when the seller checks for the item's location at the post office...naturally the item is missing and not at the post office....meanwhile the buyer actually has the item in their hands from their friend that doesn't scan it and files an "open case" against the seller for undelivered item worth $1,800. Buyer then relaxes and sits nice and smug with their $1,800. item waiting for their $1,800. refund...meanwhile seller (me) is working my azz off to locate lost item and I then have to write up a lost item case against the post office for the $1,800. item. Customer (buyer) places "hold item" and his friend delivering mail does the buyer a favor by not scanning it at delivery....this scenario will cause the seller intense grief. It's rare, not many buyers know this....but if a buyer wants to scam....it's the perfect way!!!
    I should let you know the conclusion: as soon as the buyer knew i was filing a lost item with the U.S.P.S. for the $1,800. and was not going to make a quick refund to him ( it was going to be a long-drawn out process) ....incredibly, he instantly found he already had and put the item in his collection and didn't realize it cause it was showing "undelivered" on his E-Bay postal tracking so he filed a case....nice!!! He was very apologetic...just an incredible mistake on his part.

  • @grc5618
    @grc5618 3 года назад +34

    Ebay and their policy of protecting scammers will be their demise if they don't get their act together. I'm a seller too, and I'm not going to be there much longer. The stupid policies against sellers combined with their outrageous fees had gotten WAY out of hand.

    • @nrsjuggalo
      @nrsjuggalo 11 месяцев назад +2

      Good to know wish I could use eBay they banned me 18 years ago

    • @elaztec.aztecca
      @elaztec.aztecca 10 месяцев назад +2

      @@nrsjuggaloWoop woop!

    • @nrsjuggalo
      @nrsjuggalo 10 месяцев назад

      @@elaztec.aztecca whoop whoop

    • @nunyabuziness8421
      @nunyabuziness8421 10 месяцев назад +4

      Unfortunately there's a lot of people that are sellers scamming also

    • @barry1122
      @barry1122 9 месяцев назад

      😢100% agree

  • @QuinctiliusVarus
    @QuinctiliusVarus 3 года назад +10

    It makes me angry that a-holes would try to cheat this honorable man. Thank God he rises above their dishonesty with a cheerful attitude. He restores my faith in humanity. And he is informative and entertaining.

  • @TattedRed76
    @TattedRed76 3 года назад +13

    I love how you are so genuine & calm with all people whether they are trying to scam you or not! I especially love when Ruby dances to the music! Awesome…..just…awesome!!!

  • @Tom-xr1nl
    @Tom-xr1nl 4 года назад +56

    I stopped selling on ebay because of too many returns---ebay always sided with buyers. Tired of giving stuff away and the cost of postage.

    • @BerniesBootlegs1
      @BerniesBootlegs1 4 года назад

      How many is too many?

    • @BerniesBootlegs1
      @BerniesBootlegs1 4 года назад +4

      @East ßeirut Interesting, I've been selling on eBay since 2008 and I could count the number of dishonest/scamming buyers I've dealt with on one hand.

    • @VegetaIsBetterThanGoku
      @VegetaIsBetterThanGoku 4 года назад +2

      Bernie’s Bootlegs I’ve had a lot over the years, depends on what their buying and how easy it is to scam I guess. You’re lucky lol

    • @VegetaIsBetterThanGoku
      @VegetaIsBetterThanGoku 4 года назад +4

      It use to be that way but the past 5-6 years they did a 180 catching on to these con artists. At least that’s how it’s been in my experience. Sorry you had bad experiences man, puts hard working people out of business all to save a couple dollars, it’s sickening.

    • @BerniesBootlegs1
      @BerniesBootlegs1 4 года назад

      @East ßeirut yeah, I don't really sell high value items (like more than $1k) online for this reason.

  • @Vlog_and_Talk
    @Vlog_and_Talk 4 года назад +116

    I just can’t get enough of Ruby dancing!! It’s really the funniest thing ever.

  • @danfennewald9827
    @danfennewald9827 4 года назад +80

    Please let the buyers also know that this could be mail fraud.

    • @CollaborationNation
      @CollaborationNation 4 года назад +30

      It is internet mail fraud, a federal offense. But the buyer can argue he accidently sent the wrong item back. If he has a paper trail of doing this, he should be reported to USPS inspector general.

    • @roadmaster720
      @roadmaster720 3 года назад +8

      i see it as mail fraud, it is a lot easier to be honest. most folks are. it's the few dishonest folks that make it hard on everyone. scammers and cheaters suck.

  • @Brees1986
    @Brees1986 2 года назад +2

    I use to sell TurboTax software on eBay. EVERY TAX SEASON I would get several returns that claimed the software was “defective”. I ALWAYS list “No Returns, Exchanges Only”, meaning I will ship a replacement version, but eBay ALWAYS refunds the customer. What a crock. Asshats get free software…

  • @pankayte860
    @pankayte860 3 года назад +50

    Kitty didn’t want inside the scammer’s box 😅 it knew

    • @HighestRank
      @HighestRank 3 года назад +2

      It wanted all 9 lives intact.

    • @robertandrewbaptie3006
      @robertandrewbaptie3006 3 года назад +1

      Wow your very pritty, but yeah animals know, if my dog doesn't like you neither will i

    • @pogo9876
      @pogo9876 3 года назад +1

      "She". It's a girl. Not an "it"....

    • @worldwar4tank962
      @worldwar4tank962 3 года назад +1

      #Kittykayte

  • @doubletrouble5026
    @doubletrouble5026 4 года назад +15

    Thanks, Ive gone ahead and blocked the buyer thedollfreak from bidding on my items! :)

    • @raenman64
      @raenman64 4 года назад +2

      dubbledrop Vintage, l did as well

    • @kenmaylin4744
      @kenmaylin4744 4 года назад +1

      @@raenman64 how do you block buyers?

    • @raenman64
      @raenman64 4 года назад +3

      @@kenmaylin4744 , go to selling on your eBay, on the right side of your Selling page scroll down 2/3 of the way to "shortcuts", 3rd option is 'Block Bidders". Click on that and you will see 'Block bidder/Buyer". Click on "add Buyer to list". You will then be able to add any Buyer to that list & they cannot buy from you. Very useful when you run across Buyers who are or you know will be a PITA if you sell to them.

    • @kenmaylin4744
      @kenmaylin4744 4 года назад +3

      @@raenman64 Yes Sir !.. only been selling about 3 months and got a couple of them for the list already.

    • @mildredpierce4506
      @mildredpierce4506 4 года назад +3

      You used to be able to lookup what a buyer has bid on or bought in the last 30 days. You could also see the kind of feedback they have left for other sellers and buyers used to get negative feedback. This was helpful for sellers to know who they're dealing with.
      Besides the blocked bidders list, you set your buyer requirements to block buyers with 2 or more unpaid item strikes in the past 12 months. This block was helpful on 5 or 6 of my items as several nonpayer were blocked. I wish sellers would use this block.

  • @yokomzare201
    @yokomzare201 4 года назад +43

    I just love to see the Kids playing together. Carry on Stay Safe

  • @jay-rus4437
    @jay-rus4437 3 года назад +5

    Had a store on ebay and closed it last year because of all the nonsense. Ebay virtually always sides with the buyers, no matter there reasons or proof you have otherwise. Ebay even took money out of my account to give a FULL refund to the buyer even though I had previously addressed the buyers complaint and refunded 50% per the buyers request. I didnt argue, and then ebay refunds the full amount. So now the buyer still has the item and 150% of the purchase price. What a nightmare mess. I was so sick of it that I just quit selling.

    • @oldtwinsna8347
      @oldtwinsna8347 11 месяцев назад +1

      Add to that the negative feedback they slap on! Not sure how much more abuse a person can take.

  • @robertjeffery6100
    @robertjeffery6100 2 года назад +2

    People are scammers with a million different moves.... what a waste of time and money and EBay should be more diligent with stopping this

  • @rooftopvoter3015
    @rooftopvoter3015 3 года назад +2

    Scammers wake up everyday with one thought in mind: How can I screw someone today??

  • @RocketPunchHero1
    @RocketPunchHero1 3 года назад +11

    I love your pets. They are definitely interesting characters.

    • @halo218813
      @halo218813 3 года назад

      Omgggggggosh he has the prettiest kitties!!

    • @bleedgreen4221
      @bleedgreen4221 3 года назад

      WHAT IS A CUSTOMER HAS ALLERGIES??? THATS SO UNPROFESSIONAL ...

    • @RocketPunchHero1
      @RocketPunchHero1 3 года назад

      @@bleedgreen4221 Well , people with allergies don't need to shop there.

  • @TopsyTurve
    @TopsyTurve 4 года назад +30

    Dude I've been watching you for years, have always loved the videos, but never really comment. But I have to say Pete, that shot of you and Ruby dancing ABSOLUTELY makes my day. Something about it is so wholesome, and in a world of so much negativity during this pandemic, thank you for giving me that chance to smile. Cheers.

  • @MartyM.
    @MartyM. 4 года назад +5

    Another trick you can do is mark items with an invisible (UV) pen to know whether or not an item was swapped for a bad one. Also anti-tamper decals are good to prevent parts swapping return scams.

  • @ericerto8250
    @ericerto8250 3 года назад +8

    Its amazing what people try to get away with when they scam

  • @video99couk
    @video99couk 2 года назад +1

    Beta Hifi machine is certainly worth repairing, I would happily buy that one. But I'm too far away.

  • @seannesbit2218
    @seannesbit2218 4 года назад +6

    I sold a part on ebay, on the last day, the buyer opened a return. In the back of my head I was ready for a scam. They ordered a $217 part. They returned a bar of soap with an Amazon invoice. I recorded everything from me walking to the mailbox, getting the package, and opening the package. I was refunded the price of purchase, but was out the shipping cost of return. Always record everything!

  • @jmlewis435
    @jmlewis435 4 года назад +14

    What does a wet chicken smell like? LOL

  • @symonrocks9847
    @symonrocks9847 4 года назад +8

    Regardless of how much money is involved, fraud is fraud and all honest traders like us are the ones who used to foot the bill, the tables are turning and this is no longer being tollerated.
    What happened to honour, probably went the same way as respect.

    • @Cautionary_Tale_Harris
      @Cautionary_Tale_Harris 4 года назад

      As times change, the biggest difference is the incredible erosion of social trust. I think of examples just in my lifetime, such as how we pay for gasoline. Not that long ago you pulled up to the pump and the cashier inside would switch it on. You filled up your tank and then you'd go inside and pay. (With a personal check if you wanted.) This is just a one small example.

  • @toldyfolds
    @toldyfolds 2 года назад +6

    I appreciate you making this.
    I sell on eBay as well. Run into these situations far more than I ever should. People need to be more aware of how to handle these problems. This is a great step by step on how to handle it. You did it perfectly.

  • @joycedaniels1665
    @joycedaniels1665 9 месяцев назад +1

    I find these videos so enjoyable and informative with your easy manner, of course your little menagerie enhances them too. Thank you for sharing.
    19:12

  • @wearefreesd3305
    @wearefreesd3305 4 года назад +22

    There’s losers out there that do the switch a roo often. It adds up. That’s their business. If they do 20 switch a Roos a month and out of those they get a refund for 2 of them they came up. They turn around and sell the item and profit. A lot of human garbage out there.

  • @robertsantosuosso8735
    @robertsantosuosso8735 4 года назад +11

    I just started following and watching ! U show a lot of respect to your customers . A lot of people in pawn/ thrift stores take advantage & disrespectful. Props to you Peter !!

  • @ava_and_ben_halleluyah
    @ava_and_ben_halleluyah 4 года назад +20

    I think I zoned out the entire time Ruby was in the screen. What did you say? lol 😆 #wetchicken #rubyschannel

  • @bblaze202010
    @bblaze202010 3 года назад +6

    You dancing with ruby was priceless

  • @7Lace77
    @7Lace77 2 года назад +3

    Time to dance? 😸

  • @emil246
    @emil246 4 года назад +14

    Terrible what happened hope you got your money back

    • @stevethomas8106
      @stevethomas8106 4 года назад +6

      Buyers do this to sellers all the time, and often Ebay sides with the buyer. As sellers, we cannot even leave negative feedback...

    • @SK8R43
      @SK8R43 4 года назад +1

      @@stevethomas8106 Yeah but most sellers dont make a video of the return so

    • @SK8R43
      @SK8R43 4 года назад

      @@stevethomas8106 The buyer also has 0 feedback so ebay will EASILY side with the seller, especially if top rated seller

  • @girlnextdoor0703
    @girlnextdoor0703 4 года назад +20

    Ruby's like "it's about to get 50 Shades of African Grey up in here Kitty Cat...turn up that R&B"

  • @cardznthings3044
    @cardznthings3044 4 года назад +17

    You should let others know their username. Could save people the headache later, if he's added to the blocklist now. Love the content!!

  • @andrewmena3118
    @andrewmena3118 Год назад +1

    No HIGHs, no LOWs…..MUST BE A BOSE. New slogan: we build shit speakers and sell them to idiots thinking the brand is one of the top. 😂😂😂😂😂😂

  • @hunterhorton2513
    @hunterhorton2513 3 года назад +21

    This guy know his shit that’s why he’s so good at this business

  • @williefisterinc.7624
    @williefisterinc.7624 4 года назад +4

    nobody is going to talk about the bird dropping a turd on camera? 6:34

  • @nancymagee9065
    @nancymagee9065 4 года назад +8

    So precious that you love Honey and Ruby so much ! And Ruby dancing just made my day happier ❤️

  • @darrellsharp8272
    @darrellsharp8272 3 года назад +5

    I love animals, and to see them get that kind of affection just warms the soul!

  • @kirsteentempleton2727
    @kirsteentempleton2727 2 года назад +1

    Morning from scotland again pete
    I cant rem the name but its cuttle?
    Its smooth and the parrot slides its beak along it and it sharpens his beak naturally.
    U can buy a piece from a pet shop and drill two holes in each end and screw it to side of his stand and he can slide his beak along it!!!
    Maybe an idea peter??
    Up to you!!!
    Have a wonderful day its 11.59am here
    Love ur videos 😆❤❤❤❤❤

  • @alanlamontagne15
    @alanlamontagne15 2 года назад +1

    Btw it's pronounced Hay-Vrill not Hay-Ver-Hill. I know we like to pronounce things weird in MA.....

  • @terrymorrison7263
    @terrymorrison7263 4 года назад +8

    Ok long-time subscriber lifetime subscriber I'm here with you to the end. and Honey's case, she used to having a house full of people getting plenty of attention she ought to be bugging you to death I'm surprised she's not still climbing on your shoulder thank you for what you do everything you do is pretty damn good.
    ( when we going fishing? )

  • @leroyusa935
    @leroyusa935 4 года назад +6

    BOSE CORPORATION, the most overpriced sound systems ever made. They make my eardrums bleed and cause massive migraines. Never heard any of their products referred to as audiophile quality.

    • @joeshmoe781
      @joeshmoe781 4 года назад

      Why so many Bose bashers? What do you care? Don't buy them and shut up.

    • @leroyusa935
      @leroyusa935 4 года назад

      @@joeshmoe781 I have repaired so many of these for customers and even relatives over the last 12 years and they are overpriced crap made with inferior parts. The speakers used are extremely low quality and the individual components have high failure rates. I am an electronics techician with 35 years of design and technical experience. Like a car mechanic, we are entitled to our personal opinions.

    • @leroyusa935
      @leroyusa935 4 года назад

      @Andy Tee Everyone has a specific preference for their "ideal audio system". Some like the surround sound experience that movie theaters like to have for their patrons, while others like the intimate sound stage presentation, found at a jazz nightclub.
      Some want to recreate the high decibel levels of a live concert, while others like to recreate the sound qualities of a well built acoustically designed environment, such as a symphony hall.
      Your ears are your best guage of what you are trying to achieve. Listen to as many sound systems in the showrooms at the better audiophile stores. It's a long process and eventually you will find the sound qualities that truly appeal to your ears. If your ears get fatigued or start ringing after a listening period of your favorite genres, then pass that system up.
      Some people like a heavy exaggerated bass, some like the realistic reproduction of a vocal performance, others want the precision realism of a jazz ensemble. Soundstage, depth and the accurate reproduction of the human voice and instruments are your basic criterias. If it gives you goosebumps and when you close your eyes and emmurse yourself with the subtle nuisances of the music, then you are halfway there. Don't get carried away with the fancy lights, buttons, switches on the components. Don't get fooled that the bigger the speakers or the number of individual speakers automatically will reproduce better acoustics. Wishing you the very best with your investment. Happy ears and a happy wallet are your best friends. 😉

    • @leroyusa935
      @leroyusa935 4 года назад

      @Andy Tee A really great speaker that has been high on my list is the ELAC B6 series 2. Amazon has this available. Even the first edition got very high marks for quality and price. You can check out the hands on reviews. The receiver reviews can also be researched on RUclips. Check out the newer Class D amplifiers, or if you like the vintage stuff, Yamaha and Marantz made excellent products. Many are still operational and still going strong and built in the mid 70's thru the 90s. A more current production integrated amplifier that I like is the PS AUDIO SPROUT. Around $500

    • @leroyusa935
      @leroyusa935 4 года назад

      @Andy Tee The ELAC speaker is their DEBUT model

  • @KameraShy
    @KameraShy 4 года назад +10

    It has become necessary to take video of opening return packages.

    • @BerniesBootlegs1
      @BerniesBootlegs1 4 года назад +1

      Why lol you think ebay is gonna look at that?

    • @BerniesBootlegs1
      @BerniesBootlegs1 4 года назад

      It doesn't really change the outcome. Ebay has no way to know if you already opened it and resealed it

    • @Blazed024Seven
      @Blazed024Seven 4 года назад +1

      eBay won't give one shit about any videos or photos of a returned item

    • @dougs7367
      @dougs7367 4 года назад +1

      You need to take a full detailed video of the item inside and out and of you packing and shipping it, also put hidden marks on the item that cannot be easily duplicated and photograph/video them before shipping.

    • @BerniesBootlegs1
      @BerniesBootlegs1 4 года назад

      @@dougs7367 why? what does this do exactly? im all for making sure the BUYER knows you have the serial # written down (as a preventative measure from any trickery), but as far as EBAY goes I have yet to hear any case of eBay actually looking at a video or taking any of this evidence into account. the video would only possibly be useful in a lawsuit

  • @poll2dock
    @poll2dock 2 месяца назад +1

    I used to own a scarlet macaw named Poppy and a blue macaw named Blue. They were incredible. They used to eat out of my Irish Wolfhounds bowl with him. I donated them to a zoo for their breeding program.
    I definitely can tell your macaw is healthy and happy. 👍🏻👍🏻👍🏻

  • @katieblade7083
    @katieblade7083 2 года назад +1

    Oh snap! Its pronounced Haiv-rell. I know the struggle, had to prayit a bit for a job interview. I said Haverhill too. -A Florida Man

  • @junkgirlpatti321
    @junkgirlpatti321 4 года назад +6

    I enjoyed the video. Ruby is so pretty, and made me jump with her first scream. 😂 Love the end with Ruby and the kitty.

  • @BerniesBootlegs1
    @BerniesBootlegs1 4 года назад +5

    The world needs more Pete dancing with Ruby. You could make a 20 minute video just with that and I'd watch it.

  • @nerys71
    @nerys71 4 года назад +11

    "Changed my mind" would result in a refund MINUS my cost to ship it the first time.

    • @goldcrownkingmod
      @goldcrownkingmod 4 года назад +1

      Nerys my way to overcome this issue is listing the item slightly more expensive (just enough to profit and cover shipping), so that if anything were to happen the costs would be factored into that transaction. I try to offer free shipping with all my products even if they’re listed slightly higher, because most buyers will often completely skip or filter out a 5$ item with 10$ shipping but are more willing to buy a 15$ item with free 1-2 day shipping. You can also spread your losses over multiple items so you’ll calculate losses into your pricing. Buyers aren’t aware of all the fees we have to go through so they couldn’t care less, but if you make it so you profit regardless of the outcome of the transaction, it’ll hurt less. I also factor in whatever shipping insurance will cost, I noticed that when buyers are informed that the package is insured they’re less likely to file a fraudulent report because USPS and UPS actually show up to their doors and investigate. Try to find any way to make up for losses, when I started off as a new seller getting hit with 15$ out of pocket fee to ship and sell a 30$ item sucked, but over time I learned to not let it get to me because the cost of business was factored into everything I sold. Right down to the cost of ink to print the label and gas to take it to the post office.

    • @HobbyOrganist
      @HobbyOrganist 4 года назад +1

      What an idiot that guy is, changed his mind over a freking $9 item that probably cost that much in time and postage to return it!
      I NEVER put free shipping on Ebay when I was selling, and because I was shipping very heavy usually crated items I would get idiots asking "can you combine shipping?" REALLY?? how do I "combine" shipping on a 75 pound CRATE that is sized for one sculpture? The ones who protested the shipping costs or wanted a discount NEVER bought. After a while I just started to include shipping in the price, I figured the cost to ship it to zone 8- the furthest one, and rolled that into prices, so a $199 item that shipping in a 70# wood crate was $275 to your door instead of $199 plus $75 shipping, the shot down the ones who went on about the shipping cost, sorry but Fed Ex charged a pickup fee per package, a residential pickup surcharge, a fuel surcharge, a $12 handling charge for any shipment (wood crates) not in cardboard, there's a higher rate at 71# v/s below 70#, transportation charge, residential delivery surcharge, taxes, and then even charging $75 it still didn't quite cover the costs.

    • @allensmith342
      @allensmith342 4 года назад +3

      @@goldcrownkingmod Yeah! Why not just jack up the cost for everyone, even if they're innocent? That way you can make THEM pay for the losses you incur from scumbags. Charge for everything! Pad the cost wherever you can... charge them for everything you can think of... even for the toilet paper you use when taking a shit while on the job! You're a straight-up kind of guy... Just the type everyone enjoys doing business with.

    • @bufordmaddogtannen5164
      @bufordmaddogtannen5164 4 года назад +2

      As a seller myself that means BAD FEEDBACK. Sadly it's more worth it to say fuck it

    • @roadstar499
      @roadstar499 4 года назад

      That should not even be allowed...

  • @STV-H4H
    @STV-H4H 6 месяцев назад +1

    I absolutely love cats, and that one is wonderful.
    When I was in high school or just after, my sister brought home a black and white longhair cat, tuxedo cat, she had perfect hair that was completely symmetrical.
    That cat lived for close to 20 years before one day she never came home. She up and died somewhere.
    I’ve been trying to find another one that looks the same.
    Yours has similar mannerisms.
    Love this channel.

  • @ourv9603
    @ourv9603 2 года назад +2

    I was at an auto parts store one day when a customer
    came in with a box. He wanted to return this truck grille
    he had special ordered. The parts man pulled the part
    out of the box to check it & found the customer had
    painted the chrome grille flat black. The customer
    tried to argue that he had not painted it, but, the box
    stated on the label FORD F150 CHROME GRILLE
    Plus, the partsman said he could smell the fresh paint.
    The idiot had not test fit it to his truck and he had
    special ordered a grill for the wrong year model.
    The partsman made him eat it. He was SO pissed.
    Well, dont do stupid stuff.
    !

  • @jennigee51
    @jennigee51 4 года назад +5

    So you ask Ruby why she has to be noisy when you’re recording...you must know the answer, it’s precisely BECAUSE you’re recording 🤣😂🤣😂 I enjoy your videos and love Ruby and Honey, especially Ruby dancing with you!

  • @GlobalistJuice
    @GlobalistJuice 4 года назад +6

    Seems it's a good idea to video *_every single_* return as you're opening them, no dispute with that evidence, no way for the buyer to say they did indeed send the right item. Good job.
    BTW ... pronunciation tip: Haverhill is pronounced "Hay-vrill" _(yeah, we say stuff weird in New England ...ha!)_

    • @rickmakin1079
      @rickmakin1079 4 года назад +3

      If only eBay took any notice of a video, 2 weeks ago a buyer returned me an empty mobile phone box, I videoed the whole opening and the weight on the label etc and I’m still fighting with eBay to listen to me 😩

    • @jdrfqueen
      @jdrfqueen 4 года назад

      Thank you, I was going to correct his pronunciation of Hayverl too, I'm from CT but lived in Boston 🤗

    • @yankees29
      @yankees29 2 года назад

      Worcester is a good example.🤣

  • @IntellivisionDudeGaming
    @IntellivisionDudeGaming Год назад +1

    Someone did a switcheroo on me for a game I sold. Lucky for me is the game I sent had marker on the front of the disc and the one they sent back did not. They sent back a copy that didn't work. Ebay took my side but still refunded the buyer with their own money. Eyeroll

  • @johnwohlheter601
    @johnwohlheter601 8 месяцев назад +1

    Yeah this is a big reason I don't sell on ebay anymore. I have seen several people make videos about selling on ebay just to have a buyer do the old switch -a-roo on them. And unfortunately ebay does not always get it right when the buyer is clearly scamming. I had more issues on ebay with buying. I got so tired of sellers misrepresenting their items over and over so much so that I have basically stopped buying on ebay. A couple years back I actually got so many partial refunds from idiot ebay sellers that ebay messaged me and told me I had received too many partial refunds in a certain period of time and I was not going to be able to receive partial refunds at all for 6 months...What a joke... My hats off to anybody that can put up with ebay's B.S...

  • @arthurmiller9434
    @arthurmiller9434 3 года назад +4

    @Craigslist Hunter: I don’t use ebay, but noticed your clip title and was interested in the nature of the scam and how you would handle it. You handled it like a pro! As you stated, it wasn’t a high value transaction, but the purchaser needed to be held accountable. Maybe you will convict their conscience. Wishing you continued success!

  • @Pauldjreadman
    @Pauldjreadman 4 года назад +24

    Changed my mind? What a lousy excuse.

    • @SuperiorNo1
      @SuperiorNo1 4 года назад +1

      😂😭

    • @thomassmith5319
      @thomassmith5319 4 года назад

      It's happened to me with a $14.95 record album. The guy "changed his mind" and Ebay let him get away with it.

    • @mrm5183
      @mrm5183 4 года назад +1

      Tell that to my wife 😢

    • @gilbycropcircles2012
      @gilbycropcircles2012 4 года назад +1

      On a $9 knife too!
      How much was the postage?
      Are people really this tight with money?

    • @mildredpierce4506
      @mildredpierce4506 4 года назад +1

      I would only refund the amount they paid for the item and not the shipping.
      I had listed a clothing item and included two photos with a measuring tape to show the width and length of the item. The buyer returned it saying it was too small. Apparently they didn't understand what the measuring tape in the photos were for. It was exactly as described. I refunded the purchase price but not the original shipping nor the shipping cost to return the item. If there was a defect that I over looked, then I would have refunded the original shipping.

  • @BillStoner
    @BillStoner 4 года назад +10

    When you escalated that return case to eBay's customer service you most likely lost the case. Everytime I escalated a scammer return eBay sides with the scammer telling me they can't be sure what the buyer returned was the same item I sent. I had a tablet returned with a broken screen after the buyer had it a month the one they returned has a different serial number and eBay sides with the scammer. Since I escalated the case I had no recourse.

    • @Littlekitten_
      @Littlekitten_ 4 года назад +4

      Bill Stoner wow that’s is horrible !!! I hate “ the customer is always right” policies

    • @chekoz77
      @chekoz77 4 года назад +5

      I keep seeing people say that. However my experience over the years has been different. Ebay has always came through whenever a buyer tried to scam me. Even had a couple big money items that woulda ruined me if they succeed in the scam. Thank god Ebay and Paypal stood up for me!

    • @stevethomas8106
      @stevethomas8106 4 года назад +5

      @@chekoz77 I sold 2 ATV side panels in the OEM packaging for 500$. Buyer started a claim and said "He put used panels in the original bags, I want a refund". When I, as the seller read that, my heart sank to my stomach. I thought to myself that I had saved them for 15 years and this is how it's gonna end up??!! Surprisingly Ebay refunded me the selling price, but they also refunded the buyer!! So he got 2 brand new RARE items for free. Not right, but at least I got refunded and he sent me back the now old useless items...

  • @veggiepowered
    @veggiepowered 3 года назад +1

    I'am Your Newest Subscriber Great Videos

  • @elwood62
    @elwood62 2 года назад +1

    It’s pronounced Hāvril. Not Haver Hill, even though it’s spelled that way. We have all the weird names here.

  • @margom.5632
    @margom.5632 3 года назад +5

    Omg poor Honey thinks you’re going to send her away lol 🥰

  • @basspig
    @basspig 4 года назад +9

    This got a whole lot more interesting when the macaw came out.

    • @caradu9973
      @caradu9973 4 года назад

      Seeing him start dancing was so cute

  • @peachycream8674
    @peachycream8674 3 года назад +4

    I got distracted by rubies beautiful color blending in the feathers...my gosh she’s so lovely.

  • @giovanniperretta-lopes874
    @giovanniperretta-lopes874 2 года назад +1

    i love your channel and love your honey cat and bird ruby i will keep watching and your so calm with people i love it.....prosper my friend

  • @getonlygotonly
    @getonlygotonly 2 года назад +1

    eBay customer service is pathetic, got to rune bay biz with ability to eat losses from scammers or else it doesn't work. I have thousands of eBay positive feedback but haven't used eBay in ten years and never will again

  • @shotgunsherman
    @shotgunsherman 4 года назад +8

    I would let them play for a little longer what if they distort after bass kicks in idk

  • @minipyrokamden2324
    @minipyrokamden2324 4 года назад +5

    Rubby is like give me that bell honey

  • @nancymckay-russell4360
    @nancymckay-russell4360 4 года назад +8

    thanks for showing us how you deal with a wrongful return !

  • @MW-jm8qb
    @MW-jm8qb 3 месяца назад +1

    2:27 ….. I like your style. You seem like a cool cat. If I used pawn shops, I’d frequent yours. 15:12

  • @nunyabuziness8421
    @nunyabuziness8421 10 месяцев назад +1

    People are just awful and dishonest start making a no return no refund policy on everything buy as is. I guarantee they expected to get their money back and they're going to sell the item that they bought
    It's a shame he had to waste his time over a $10 item

  • @timcarter817
    @timcarter817 3 года назад +3

    Genuinely kind man who wades thru all kinds of crappy people and stays positive and nice. We are visiting Chicago area soon from Michigan and will def be stopping in!