How to Solve Battery Charging Problems on Laptops | ASUS SUPPORT
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- Опубликовано: 6 сен 2024
- Are you encountering battery problems on your laptops such as not powering the laptop, or cannot be charged?
Here are some tips to try. In this video, we will guide you through the battery troubleshooting process.
If you need more detailed exclusion information, please refer to the following FAQ link:
How to fix the battery cannot provide power/be charged, or be fully charge or Notebook will not boot with battery
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#asus
#laptops
#battery
![Asus Laptop Battery Plugged in but not charging Issue [FIXED]](http://i.ytimg.com/vi/ySuQ_TOlnZs/mqdefault.jpg)
![Asus Laptop Battery Plugged in but not charging Issue [FIXED]](/img/tr.png)
Thank you! The 40s restart helped!! I was worried that my battery died, but now its all fine!
My laptop charger disconnecting and connecting again for 2-3 times , and Asus system diagnosis sometimes say that i have problem with adaptor and sometimes say adaptor is fine , i don't know what is the actual problem, because my laptop is charging perfectly with the charger but it connect and disconnect for 20-30 second and then work perfectly
It could be due to poor contact with the transformer or AC jack.
I would suggest you bring back your laptop & charger to our service center for further confirmation.
The following is the contact information:
www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
@@asus_support but charging disconnect and reconnect only happens in once in 2-3 days , and all time it works perfectly, and My Asus Diagnostic test also saying that there is so much cpu and Ram usages, please restart your computer, but when I check my cpu and Ram usages with task manager it's just 10% -20% percent of cpu usage and 50-60% of ram usgage
My Asus app diagnostic test also saying that reboot may be slow because I have so much task in task scheduler but I factory reseted my laptop just before running Diagnosis test , their is fresh windows installation so how could cpu and Ram usages be high and how could task scheduler can slow my laptop
I think something is wrong with My Asus App, and this problem just started when I updated My Asus App
Please report this to My Asus App developer
Regarding your question, I would recommend you visit the following forum post to get more assistance.
zentalk.asus.com/t5/laptop/ct-p/Laptop
Sorry for any inconvenience it may be caused.
You can't update the bios if the battery is flat, even when its is plugged in
My ASUS VIVOBOOK 15 125000H laptop battery is not charging . i have charged for hours still it showing 0% charging when i removed the charger it is automatically shutdowns . i have performed system diagnosis it comfirms there is battery problem . i bought this laptop just 4 months ago..PROVIDE SOLUTION
According to what you described, I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information:
www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
Same here 😢
same here also 😐
If you have followed the above steps but the problem persists, I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information:
www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
May I ask what kind of issue you are experiencing?
Have you tried any troubleshooting methods to resolve the problem?
Could you please provide the product model and a detailed description of the issue you are facing?
Thank you.
Sir, i have an ASUS tuf f17 FX706HF model laptop which i bought 10 months ago. Today while using it, some kind of plastic burning smell was coming out of my laptop, i could not say what ia the problem, do you know what the problem might be?
I would recommend you stop using it immediately, contact customer service at your location, and arrange for repair.
The following is the contact information:
www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
Hi
we have 2 pcs, TUF FX504 and X540JL, we are forced to use the 2 ps without their integrated batteries because of the black screen for the first and battery does not charge for the second. We tried all solutions without success.
My ASUS E410ma laptop charger is not working how could i replace it 🤔 but it works when i bend it.
I would recommend that you contact the local customer service to inquire about the repair process.
The following is the contact information: www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
No more asus for me
ASUS Best!😃😃😃
Oh PLEASE. For a BATTERY issue? It's like cutting off your nose to spite your face.
Few days ago i plugged my Vivobook 12500H
In charging it's fully charged and in evining battery drain and again i plugged in its not support afrer try full day its not use
I shift to Kali Linux (OS) just few months ago and this things happen to me 😢😢 and it's under warranty what i do
According to what you described, I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information:
www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
My ROG Z Flow13 will be charged until 24% then come down again and stays at 21%. And when I unplugged it will shutdown immediately. Please reply. Thanks.
Based on your situation, it is likely caused by a battery malfunction.
I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information:
www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
I already found out that this issue is always the problem on this type of device. Many people with the same problem as mine and the service center never repaired and cannot repair this problem. I will never buy Asus device again.
We apologize for the unpleasant repair experience you have had. In order to better assist you, please provide your issue and product serial number to the following email address. We will have a dedicated representative help you. ASUS_Support_HQ@asus.com
Sorry for any inconvenience it may be caused.
Hari ini saya juga mengalami hal yang sama. Dengan seri laptop dan masalah yang sama persis.
May I ask what kind of issue you are experiencing?
Could you please provide the product model and a detailed description of the issue you are facing?
Thank you.
Bru i have a warranty and i cant even get my replacement my asus zenbook q14x just stopped working
According to what you described, I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information:
www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
Do I find a TP 41M battery for my laptop at the laptop flip
Tp401M
Asus flip 14 vivio
Unfortunately, we do not sell laptop parts separately. If you are experiencing issues with your laptop battery, I recommend contacting the local customer service to inquire about the next steps for repair.
The following is the contact information:
www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
I have asus laptop f15 tuf, whenever i starts my game.. the Power mode changea to not charging and then again plugged in, it repeates for some min and then my laptop get power off automatically.note: it only does whenever i start game
Please make sure that your BIOS, system version, graphics card driver, and Armoury Crate are all updated to the latest versions. Alternatively, you can try reinstalling Armoury Crate and then check again.
[ASUS Armoury Crate] Armoury Crate FAQ
www.asus.com/support/faq/1041654/
Sorry for any inconvenience it may be caused.
Thx, 40 seconds 👍🏻
How would you look at the settings if its dead?
If your laptop is no longer able to power on, I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information:
www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
My Rog Ally actually broke, after the BIOS update it stopped turning on, only the Asus screen appears and then the black screen flashes twice and the BIOS doesn't open either, we've even tried to insert it back into the chip, without success, I believe something burned on the motherboard.
CHALLENGE AND REWARD, whoever comes up with the solution to this problem, if I can't solve it, I bought the most expensive paperweight of my life.
According to what you described, I would suggest you bring back your device to our service center for further confirmation.
The following is the contact information:
www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
I have an rog zephyrus m16 Mine is at 17% when I unplug it shuts down immediately, also the charging indicator (light) isn't turning on. But when plugged and turned on it shows the charging symbol on screen but the percentage doesn't increase. I paid so much for this laptop it hasn't even been a year since I bought it 😭
Based on your description, it is possible that the issue is caused by a battery malfunction.
I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information:
www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
My laptop's dead and I dont know if its supplying power, when I plug it in, its not charging and it does not show charging indicator
It does not turns on if I plugged it in
Same problem with me 😢 Asus worst laptop ever
May I ask what kind of issue you are experiencing?
Could you please provide the product model and a detailed description of the issue you are facing?
A mi me pasa que mi laptop a veces la dejo encendida pero cerrada como en modo reposo y cuando vuelvo a abrirla después de un dia no quiero encender aunque la conecte y parpadea el botón de fn.
Your situation seems to be caused by a system malfunction. We suggest you verify if both the BIOS and system versions are updated to the latest, or consider backing up your data and performing a system restore before use.
[Windows 11/10] How to Reset (Reinstall) the Operating System
www.asus.com/support/faq/1013063/
Sorry for any inconvenience it may be caused.
我asus tuf gaming f17插頭充電池感應不良連我的電池都沒發熱請問我是要買他的電池插頭還是買全新電池
由於無法確認您筆電的實際狀況，會建議您將筆電送至服務中心做進一步的確認
服務中心地點可參考以下連結
www.asus.com/tw/support/Service-Center/Taiwan
如不便前往，亦可撥客服專線進行線上報修，詳細可參考以下
www.asus.com/tw/support/callus/
造成不便之處，敬請見諒
註：前往前，建議先將資料進行備份
Asus ZenBook only charge till 48%... about the test it says is OK but it soes not charge.
According to what you described, I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information:
www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
А где можно купить оригинальную зарядку?
I would suggest contacting the local customer service to inquire about the nearest sales location for your purchase.
The following is the contact information:
www.asus.com/support/CallUs#
Thank you.
@@asus_support России нет
Mi portatil asus vivock al encenderlo melleva a Myasus uefi y he usado varios metodos para salir y no me deja
According to what you described, I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information:
www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
Ketika laptopku (vivobook) sedang dipakai saat sedang dicas, batrenya malah menurun padahal saya hanya membuka chrome, dan saat saya cas dari 0% membutuhkan waktu 1 jam untuk mencapai 21%, apakah saya harus mengganti chargernya?
It is possible that there is an issue with the battery. I suggest using MyASUS to perform a battery check.
MyASUS - System Diagnosis
www.asus.com/support/faq/1045716/
Sorry for any inconvenience it may be caused.
@@asus_support sudah saya check, dan tidak ada masalah apapun di baterai
If the battery check shows no issues, it is recommended to backup your data and restore the system to troubleshoot whether the problem is caused by the operating system.
[Windows 11/10] How to Reset (Reinstall) the Operating System
www.asus.com/support/faq/1013063/
Sorry for any inconvenience it may be caused.
@@asus_support okay, maaf baru memberi tahu tapi saya beberapa kali tidak sengaja menjatuhkan charger laptop apakah itu berpengaruh?
It is possible that it may have an impact, but the actual situation can only be determined after inspection by a repair center.
The battery is showing 0% suddenly and the charging is showing but the its not increasing and. Showing 0%
It is possible that the issue is caused by a battery malfunction. We suggest referring to the following FAQ to check the battery using MyASUS.
www.asus.com/support/faq/1043914/
Check the battery health
You can check the battery health status via the battery diagnosis tool in MyASUS app.
Thanks
What to do if there is no charge in my laptop and then i found this charging issue.. Pls help asus support
Could you please provide more details about the charging issue you are referring to?
@@asus_support my laptop is plugged in but not charging.. Neither their is charging light turned on during charge... My adapter are working properly
According to what you described, I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information:
www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
Tp 401m
Please find me one
I need it for my laptop flip 14 I’ve never used the laptop. I kept it out in the cold, one night real cold winter and then it never started up again.
According to what you described, I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information:
www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
Shame on yall!
Salute 2 Gamers Nexus
Is Gamer Nexus problem your problem to?