SPICEJET FLIGHT DELAYS - WHAT IS THE AIRLINE RULE FOR COMPENSATION

Flight No SJ-709 delayed by 3 hours on 18-6-2024. What is the rule for compensation if flight is delayed, cancelled or overbooked.
According to the Directorate General of Civil Aviation (DGCA)'s Civil Aviation Requirement (CAR) Section 3, Series M, Part IV, titled "Facilities to be provided to passengers by airlines due to denied boarding, cancellation of flights and delays in flights", airlines are obligated to provide assistance to passengers affected by cancellations and delays as follows:
For flight cancellations, airlines are required to offer either an alternative flight or a full refund of the ticket price, along with compensation. Additionally, the airline must provide meals and refreshments to those passengers who have already checked in for their original flight and are waiting at the airport for the alternate flight.
In the event of a flight delay, the airline must provide meals and refreshments, offer an alternative flight or a full ticket refund, or arrange hotel accommodations (including transportation) depending on the length of the delay.
Regarding overbooked flights, airlines should initially seek volunteers willing to give up their seats. If a passenger does not volunteer and the airline cannot provide a replacement flight within an hour of the original scheduled departure, the airline is required to compensate the passenger. This compensation includes 200 per cent of the one-way fare plus the airline fuel surcharge, capped at Rs 10,000, if an alternate flight is scheduled within 24 hours.
If the alternative flight is offered more than 24 hours after the original departure time, the compensation increases to 400 per cent of the booked one-way fare plus the airline fuel charge, with a maximum cap of INR 20,000.

[@VaishakhVT]

Go to consumer court.. no use of arguments with staffs

[@consumercourt]

Visit www.icrpc.org to fill online complaint form.

[@KuldeepSingh-to5zu]

At last the traveler is only suffering

[@consumercourt]

Please fill online complaint form at www.icrpc.org

[@butterfly390]

Worse experience with spicejet

[@consumercourt]

Please fill online complaint form at www.icrpc.org

[@JubinAdhikari]

Same scenario again today... Del to Ccu

[@tejashvigoyal71]

Today same del to ccu spicejet 2.50

[@butterfly390]

Neverever fly with spicejet guys

[@consumercourt]

True

[@Om-namah-shivv]

Train mein kam.se.kam. last station n running status dikh jata hai but to kuch bhi nahi hai😂

[@butterfly390]

Delhi airport Worse ground staff ever

[@consumercourt]

Everywhere their situation is the same

[@VaishakhVT]

You want sasti chai travel by bus or train. If not get your own flask with tea..

[@thecaferacer195]

Bhai paucity of time ...ek to weekend 2 din ka ghar pe jane ke liye railway se 16-20 hours lagte hai....when u will live outside from your home you will understand how eagerly one want's to go home

[@thecaferacer195]

She is not servant she is owner 😂😂

[@consumercourt]

:)

[@surajsalunkhe9603]

Mere paas bhi ek video hain is takale ka

[@consumercourt]

Post on social media

[@multiverseofarj8348]

Get rich

[@Vlogstafy]

Sorry to say but the airline may be in the wrong here but the consumers are equally stupidly behaving. No civic sense at all.