THE COMPLETE GUIDE ON HOW TO REQUEST A REFUND ON TICKETMASTER
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- Опубликовано: 6 июн 2020
- If you found out your event has been postponed or cancelled, it's time to figure out how to get your money back! Learn how to request a refund on Ticketmaster with this complete guide!
The basics are very simple: did your event get postponed or cancelled? These are the only two options we need to worry about.
If your event has been cancelled, then there is really nothing to do as Ticketmaster will refund your ticket purchase automatically 'in as soon as 30 days'. This could be interpreted in a couple of ways, but in the end you should be expecting your refund to hit your purchase method in around 30 days, plus/minus a few depending on the processing speeds.
Remember though, a cash refund is only guaranteed for cancelled events that were purchased through Ticketmaster directly; if you bought tickets on the secondary resale market, then each of those marketplaces will have their own individual refund policies. StubHub and others have implemented a credit refund of 120% of your purchase price (which expires at the end of 2021) instead of a cash refund, though those in states which require a cash refund to be paid will still have to issue a cash refund UPON REQUEST ONLY.
Ticketmaster also offers a credit option instead of cash on certain cancelled events, though the rules are a bit tricky around this because they only apply to events taking place at Live Nation operated venues. You can see a full list of venues which will offer a credit here:
www.livenationentertainment.c...
Note that with the credit option from Ticketmaster, just note that the credit will only be able to be used AT THAT SAME VENUE; you cannot use the credit for other Ticketmaster events. So unless you visit that venue often/live in the area, the credit may not necessarily be the best option for you. However, if you do plan on attending that venue again in the future, the 150% credit option may be very viable.
For postponed events, it depends on whether a new date has been set or not. If a newly rescheduled date has been announced, then there is a 30 day window which will open up from the announcement of the new date to go ahead and request the refund. If no rescheduled date is announced when the event is postponed, then a 60 day clock starts before the refund period will open up. If after 60 days there is no newly rescheduled date, then a 30 day window will open up to request refunds.
For actually requesting a refund, it's quite simple - log into your Ticketmaster account (NOT ON THE MOBILE APP, can only request a refund through your computer/mobile browser), go the event in question, and then simply hit the big button that says REFUND. It'll confirm the amount and the tickets, and that's basically it!
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What if you want a refund but it ain't showing a refund request? I was planning on going a Slipknot concert in my state, but I decided not to as its quite far and nobody could take me.
A big thank you! You encouraged me to reach out to Ticketmaster one more time for my refund that I requested in 2020 to see if they could give me an estimated date. They actually did!!! It was actually from a real person that gave me a real answer. I did put the word HELP in capital letters in the first sentence this time. Maybe that made a difference. Anyway she said that once the event happens that I will receive my refund within 30 days after the event. This is far more info than I’ve gotten from them before. So I’ll keep my fingers crossed. Thx again! 👍
Glad to hear there’s been some progress!! Hope to see that refund hit your account soon 🙏🏽🙏🏽
I’ll let you know. The concert’s at the end of May, so I should receive it by the end of June. We’ll see. 😊
@@thumbsuprun hey my stupid ass friend got me tickets with my debit card but he puts the wrong email on the account the event is two months away . Do you think I can get a refund ?
You can attempt to request a refund but you would need all the order details as a starter. This includes the order number, the card used, and the tickets purchased.
After that, it completely depends on where the event is taking place - North America events generally do not allow refunds for events unless they are cancelled/postponed, while European events it is much easier to request
I bought tickets for morgan wallens houston show, but I cant go cuz its on the same day as my graduation 😞 and the tickets aint available for resale or refund. Someone help plss
Thanks for the great video!
My event has been rescheduled and there is no option for refunds
Yep mine too....
Same
I went to the "contact us" option from the event details screen, then clicked on "chat with us", and from there I was able to request a refund for my rescheduled event
Hi, a concert has been cancelled and the original account I payed the tickets from is closed. I informed Ticketmaster UK about it (I live in germany), and they told me they refunded the money to my closed account. Apparently it went through even though the account is closed. Went to my old bank, they said my account is closed and there is no way anything could have been sent. (German law states money has to be sent back to the senders account if account is closed). Ticketmaster want proof that the money never came. Bank won’t give me anymore details as all account infos are deleted. What do I do?
So what happens if it hasn’t been postponed or canceled and you just want a refund still the same process?
If I buy ticket insurance can i get a refund if i just want to return the tickets? (I´m from Brazil and I don´t know if I´ll be able to go to the concert but I already want to ensure my ticket)
Good question! If you buy ticket insurance, it only applies if you are unable to attend the event due to a specific eligible reason. If you’re not able to travel due to covid or inclement weather, then you likely should be able to get your money back but would need to double check what is considered an eligible reason.
You could also sell the tickets if you could no longer travel for the event, but you may not get all your money back depending on if the event is selling for a lot or not on the resale market.
My event was not postponed or cancelled, but I had the option for refund. I requested less than 20 minutes after I bought and then bought better seats (blue man group)
Do you think they will approve?
I didn’t realize they had to approve 😥 i bought better seats too, so I have 2 tickets mine and 2 tickets requested for refund.
If the option was there and you requested it, I don’t see why they would reject it. Was the refund option presented to you after the checkout process?
Hi! I bought tickets and the price dropped on the seats next to me. Would I be able to ask for the difference back?? What if I exchange my tickets to something cheaper, do I get the difference back??
When you purchase tickets on Ticketmaster, you unfortunately cannot exchange the seats for a cheaper option and collect the difference - the sale is final 😭 you can normally upgrade the seats to the same or more expensive ones though if you contact Ticketmaster
I bought resale tickets and the weeknd canceled the the tour. I had front row seats for $1200. I tried to request a refund and it said the refund will be transferred to the original buyer. I found thru old emails a guy named Jimmy sent them but didn't list any way to contact him. How do I get my refund when I can't get ahold of the original buyer?
For resale tickets, you need to request the refund through the ticket exchange where you purchased the tickets from. If you bought them on Ticketmaster resale, you’ll need to contact Ticketmaster to process the refund through the resale side, not from the box office side. If you bought them from Stubhub/etc then contact them and they will process the refund for you
I just purchased tickets for a concert next year and got the insurance! I don’t want to go to the event and want my money back, will I be able to and if so how do I got about it ? Would it be by filing a claim on the Allianz site ?
Insurance is tricky because they won’t refund your ticket purchase unless you provide them a valid insurable reason. It would be done through the Allianz site or phone number. Reach out if you have more questions - just make sure you go through the valid reasons available for requesting a refund before you contact them to make sure you’re able to get a refund. The other option will be to sell your tickets as well in case the insurance route doesn’t end up working out for you
Same thing for me But I sent an email to their insurance policy. Now I’m waiting the 30 days
How did that go for you?
@@Valeska_Sanchez 30 days have gone and they haven’t confirmed if I’m getting a refund. I’m truly upset 😢
@@jimmyporoj6306 updates?
Can't wait!
It’s gonna be the most beautiful video you’ve ever seen!
I bought tickets during a presale the actual general public sale is in a few days. When I click the resale button my tickets say ineligible for resale. Does it say that because we are still in the presale stage? In a few days when the tickets are on sale to the general public do you think that will change?
Depends on the event in general, but standard practice is for ticketmaster/AXS not to open resale until the general sale takes place. With that said, some events may not turn on resale at all either so you just need to be aware of that too. If that is the case, you may need to use a different platform to sell your tickets
Update: so I bought a pair of floor seat tickets and TM is saying I won’t get the tickets until 8 days prior to the show. Does that mean I can’t sell my tickets till 8 days prior? Or am I not going to be able to sell them at all??
Thanks for your help btw! Your awesome!
Does TM have resale enabled for this event or no? Sounds like TM is 3rd party resale for this event (basically if the event isn’t using a seating map with the red dots then it’s 3rd party). If that’s the case, you likely won’t be able to resell on TM and will need to use another platform to do so (such as Stubhub, viagogo, etc depending on where you live and where the event is taking place)
Does gametime do a refund like this as well? If ordered in advanced?
Gametime does also offer refunds for cancelled events (not postponed), though you need to contact them directly to get a refund. Otherwise they will simply credit your account with 110% of the ticket cost. Can contact them here cancellations@gametime.co
Can you get a refund if you just want to return the tickets or does the event have to be rescheduled or canceled
You need the event to be cancelled or postponed unfortunately
@@thumbsuprun that sucks. :(
Hey.
I have 2 tickets for the Nicki Minaj world tour next month. I got a ticket and then i found a for seat so i got that one as well. Can i refund the first ticket?
The credit card that I purchase my ticket for that credit card is no longer in use would my updated credit card get the full refund or it has to be the old credit card?
Contact Ticketmaster to confirm, but they generally will not be able to issue a credit to the old card (will get denied). What I’ve been hearing from others is that Ticketmaster will issue a cheque refund instead but there is an additional processing time on it (about 3 weeks). They cannot issue the refund to another card unfortunately so a cheque will be your only option. I’ll reach out and try to confirm it though! Best bet on your end will be to get through to the live chat on Ticketmaster and talk to an agent to confirm the refund option
@@thumbsuprun ok thank you
@@thumbsuprun I wouldn't want a refund sent to an old credit card wouldn't they just refund back to what's on file or on my account since I recently updated it
My event is canceled, but the original Bank account is close and it was a debit card from México, I'm so worried about the refund, do you know what options I have??
Ticketmaster will always attempt to refund to the original point of purchase, and then if it fails, then Ticketmaster will usually be willing to send you a cheque. Contact Ticketmaster support and try to get them to send you a cheque in the first place and tell them the account is now closed and see what they say 🤞🏽
Tbh they should just put back on your card automatically if completely canceled because we were told hold on to tickets would be honored at later date so I tried get my money no one ever responds
I agree! Just keep working Ticketmaster though until you get the answer you need
Hey!
The event I was going to got canceled and I received an automated email that said I’ll get a refund within 30 days.
Looking at everyone’s responses, I’m actually kinda anxious 😭
How long does it actually take for the refund to be processed at the earliest? It’s a lot of money though😢
I’ve seen some cancellation refunds come as fast as 5 days, as long as almost 2 months. Sweet spot is probably 2-3 weeks. Just stay on top of it and track your card statement
Thank you!
I was particularly worried since I’ve seen read people take several months and there are some waiting from when the pandemic began. 😓😓
I just hope they improved their refund processing 🙉😭 I’m actually kinda concerned
At the initial onset of it all, yes you’re not wrong! It was a trying time for all in involved, but the process is fairly straightforward now 😊
Perfect! Thank you! Appreciate it
So I gotta wait until it says that the ticket was canceled so I can request my refund? because they just canceled the tour but when I go to my Ticketmaster account the ticket seems normal like it doesn't say it was postponed or canceled at all
If the event was cancelled, the refund process should be automatic. Ticketmaster should send you an email saying an event was cancelled and that it’ll be 30 days before refunds will be issued. If the cancellation was only today, just give it a bit of time and then it should automatically begin the process for you
the card it says it will refund too isn’t the card i bought it with nor a card number i’ve ever seen please help
My event is canceled, but i wanna know if ticketmaster gonna notice me or send me a mail or something when they refound me?
Sorry my bad english 😅
Hiii , Our show is neither cancelled nor postponed soo how do we request a refund ? also it does not show us the option of reselling the tickets
Did you get an answer? I’m in the same situation
For an event that is postponed, it depends on the artist/promoter to open up the refund window. Generally speaking, if there is a postponement with no immediately rescheduled date, then the refund window remains closed for a period of up to 60 days, after which it is then enabled to request a refund at that time (Ticketmaster policy). Once a new date has been set, or 60 days passes, then the refund window will open up for requests.
For selling tickets, when an event is in the postponed stage, generally speaking Ticketmaster will turn off resale during the period until a new date has been set. You can still look to sell the tickets on a different platform such as Stubhub or others, but you generally won’t be able to sell it on Ticketmaster direct until a date is set
I have a 'Rescheduled Event' with no 'Refund' option to request one at the website. 'Rescheduled' 2 days ago. Event has been 'Rescheduled' twice. How can I still request a refund? Thank you
What ever ended up happening ?
In the same boat, cheated robbed, slammed. Did you ever get a refund.
my event is postponed and there isn't an actual new date but I want refund, and when I scrolled down to the bottom of the website there was no option to get a refund. what do I do? and what does this mean?
When did the event get postponed? If it has now been 60 days, you should be eligible to get a refund by requesting one from Ticketmaster directly, though you would have only had 30 days from that point. Otherwise, you’ll now need to wait until they officially reschedule the event. Once they do, you’ll be given another 30 day window to request a refund at that point
@@thumbsuprun ok thank you!!!
I bought a ticket for oct 26, later that day they added an new date show and I got the tickets on front row. I bought ticket insurance for oct 26 show can I get a refund thru another credit card since I lost the one that I purchase the ticket?
You’ll need to contact the ticket insurance group directly to confirm if they will offer you a refund as losing the credit card itself wouldn’t be grounds normally for a refund since the ticket purchase is still valid
What must i do if resell icon doesn’t show up
Hello, if a pay resold tickets on Ticketmaster, for refunds who gets the money back me or the resellers. thx
I dont have an option to request a refund on the page.. even tho it says in the email I was sent after the reschedule that I have till Nov 20 to request a refund..
Have you tried on both your phone and computer? Mobile browser may work as well. Normally you can’t do it within the app itself
I need help I sold my tickets and it said in 7 days they will refund my money but then that 7 days came nothing I had to verify my account said after I verify my account I’ll get my money after I verifyied my account n 7 days waited that nothing now I have to put some tax information it’s telling me to put before they can send my money I did that already and now i don’t know what’s going on got a confirmation that the irs completed my info now I’m waiting for my money so idk what is going on
You do require all of the verification and tax steps to be completed so anytime there’s additional steps it can delay the payout process unfortunately. Is your bank account also linked and verified as well?
I requested a refund in 2020. Ticketmaster says my refund is still be big processed. That when the venue or promoter gets the funds, then I will get them. I’ve contacted Ticketmaster at least 6 X over this and continue to get the same answer. I wonder if I should get my credit card company involved. The rescheduled concert is happening in May. It’s for a big name and at a stadium. They should have funds.
That’s very concerning for sure. I generally view chargebacks as a last resort for ticketmaster issues, so would ideally contact ticketmaster again and see what the status is. If they are unable to answer your questions/give you a reasonable timeline, then you may need to resort to the chargeback option. I agree that they should have the funds, the issue is the promoter of the event is independent of the venue itself, so it’s possible the promoter isn’t returning funds until the event takes place (which is silly anyway) but without firsthand knowledge it’s hard to say one way or another
Thank you for your response. The funny thing is that for this concert, I bought 2 tickets, then later 2 more tickets. The first 2 were refunded right away. These last 2 have been in “limbo” for quite awhile now. If I do decide to get my credit card co involved (chargeback) do you think that Ticketmaster will close my account? I realize I might be black listed. I do know a couple of other people in this singer’s fan club that were successful with the chargeback, but they didn’t mention anything about their accounts being blocked.
Interesting! Such a funny thing Ticketmaster did for your two orders. Also curious about the people who did successful chargebacks. Maybe there’s more to it than we’re hearing about, or perhaps TM just knows they screwed up lol. Good luck though!
I bought a ticket to go at lafy gaga concer which is in 21 july but due to some health problems i cant go there. I logget into my acc through my pc and there was no refound button . What should i do ? Please reply 🙏🙏🙏
If no refund button is available, you can attempt to contact Ticketmaster or the box office directly to see if they can extend a refund offer to you, however they generally will only allow refunds during specified periods. If you purchased ticket insurance, you can contact the insurance provider to get a claim processed that way. If you didn’t get insurance, you then may need to look into selling your ticket directly instead and try to recover your funds that way. While not guaranteed to get all your money back, this will enable you to actually recover some/all of your money spent.
@@thumbsuprun i purchased ticket insurance and i emailed them and they said it take 10 days to reply
Ah then you should be covered from that end at least! They’ll just need proof to process the claim and then should be good to go. Let’s see what they come back with in 10 days 😁
Can you please help me I got charged for 12 fast passes and only ordered 3 and they won’t give me a refund
Who did you purchase them from? And what does your email confirmation say? You can also message me on Twitter or IG @thumbsuprun and we can go into detail
Hey! You think I can get a full refund because in NYC you need to be fully vaccinated now to attend concerts and I’m not and don’t plan too! I purchased tickets before it was mandatory and it started Monday to be fully vaccinated to attend concerts, stadiums, restaurants etc. I want my money back 😭😭😭
You can attempt to reach out to Ticketmaster/the venue and request one, I think it’ll depend on the event promoter and venue, not Ticketmaster. I’ve heard some venues are slowly allowing refunds, but not all of them. Definitely worth a try! Otherwise, you can try to sell them but I’d attempt the refund option first
Hey im having the same issue did u receive any help yet
@@jnerjr5451 I filed for a refund through my bank. And they gave me back my money within like 3 days I think.
@@jnerjr5451 Ticketmaster never returned my emails and never answered when I would call the number, literally unbelievable.
I selected the wrong date by accident. Is there a way to change the tickets for the correct date?
Unfortunately ticket sales are final 99% of the time. You can attempt to contact the site where you purchased the tickets from but generally they won’t be able to help you out :( you could attempt to try and find someone who has tickets for the other show and see if they would be willing to trade with you. Or just sell the tickets and use the money to buy the correct show date
@@thumbsuprun I did purchase the alliance protection plan. Would they help?
That only helps with covered reasons as to why you can no longer attend the event (natural disaster, COVID, sickness, etc). For just purchasing the wrong event date, I don’t believe it is a covered reason (could be wrong but fairly certain)
Can I get a refund on tickets that haven’t been cancelled or postponed?
Generally the answer is no since sales are final with most (if not all) marketplaces for tickets. An exception would be if you had insurance and were no longer able to attend the event for a covered insurance reason
so you can only get a refund if the event itself is actually postponed or cancelled. I can't get a refund if I can't go anymore?
If the event is in North America, then yes. Europe has some different laws so it may be possible to request a refund if purchased from the box office, but out here at least the answer is generally no unless postponed/rescheduled
Requested a refund on a concert on July 16 got my money back on August 3rd - 19 days
Not too bad at all!
on my 30th day nothing yet lol
😭😭
@@trashy4890 about to be on my 16th day after that verify stuff then that irs info I have to give them like what the hell what I do now aftwr the irs info completed
I bought 2 tickets
For the Justin Bieber changes tour in 2020
The tour was cancelled due to COVID.
The event was rescheduled to 2/2022
And I look in “upcoming events” and I don’t have any tickets!! I’ve emailed Ticketmaster and I’m waiting to hear a response. I’m praying I get a response soon!
Hello! Was the event postponed or cancelled? If postponed, you should still have tickets for the new date. If cancelled, then the tickets should be removed from your list and you should have received a refund for your order. If it was postponed and you don’t see the upcoming event though, then definitely reach out to Ticketmaster and be sure to reference your order confirmation to see what happened
Also. If these were purchased as resale tickets, then it’s possible the seller has not yet transferred the tickets to you which is why they aren’t showing up
@@thumbsuprun I apologize, the event was postponed…. And I found the new tickets for his concert in February in my emails!
Thank you for your quick response!
Excellent news! Glad it worked out nicely. Sometimes I find Ticketmaster emails are always so generic that I can never find what I’m looking for. I have so many email rules set up but they never work 🤣 enjoy the show!!
I bought my ticket with a mexican credit card, am i still eligible for a refund?
You should be eligible for a refund with whatever payment method you used. Just a matter of making sure you request your refund and it’ll hit your same payment method
@@thumbsuprun thank you so muchh
Anytime! If any more questions come up feel free to ask
What if you got a new bank card could you get a refund?
You should always be eligible for your refund, though I don’t know the specifics on how Ticketmaster will handle it if the number has changed 😢
Can you exchange tickets for better seats and pay the difference?
On Ticketmaster, the answer is actually yes, though it depends on the event, what kind of tickets you have, and the amount of time before the event. However, shower answer is yes. There are a LOT of potential restrictions though, most notably if the show is sold out or if you bought tickets on resale market.
@@thumbsuprun thank you!😊
OK how do I do that please? I def wanna do that (:
You need to identify the tickets on Ticketmaster you want to upgrade to, and they need to be in a more expensive section than what you paid for your tickets from Ticketmaster. Contact customer service to say that is what you’re trying to do and then they will tell you to go ahead and purchase the new tickets and they will only charge for the difference in price. Make sure you get approval from Ticketmaster first before purchasing any new upgrade tickets though. If they don’t approve the upgrade then it won’t work
@@thumbsuprun ok thank u so much !! :D
I NEED HELP! I bought tickets from a reseller thru ticket master and the artist cancelled the event. I emailed and messaged Ticketmaster that the artist cancelled the event and they said “looks like it’s not cancelled” so I haven’t gotten a refund or like an option on the events. I know for a fact it is cancelled I also emailed the insurance company and they need more information hopefully I can just send them the purchase number and the other info and it’ll work out!?
Which event is it? Cancelled and postponed/rescheduled aren’t the same thing so May just be specific terms they are using. Or it could be that the event organizer hasn’t made the official announcement yet one way or another even if the artist has
@@thumbsuprunI tripled checked and it is cancelled. When I looked on Ticketmaster on the date it takes me to the venue site and it says Cancelled. I’m guessing they cancelled it because they didn’t sell enough tickets.
@@thumbsuprun its a rapper a $not concert
Hmm in that case standard practice is when they cancel events directly on Ticketmaster like that, you don’t need to request the refund but rather it will take place usually up to 30 days after the official cancellation takes place. It is possible the customer service rep you got had no idea how to confirm the event was cancelled, but you are definitely entitled to your refund. If it was only recently cancelled (ie in the last day or two) then could take a little while before Ticketmaster sends out the cancellation email. If it’s been more than a few days though, then would definitely be following up with Ticketmaster directly. It can be a bit slower if you bought a resale ticket rather than one directly through the original box office release
@@thumbsuprunI believe it did get cancelled about a week ago. They’re still saying it isn’t cancelled and Ticketmaster also insists that I file a claim with my insurance but if I do that I won’t get the full refund it said up to a certain amount. I’ll end up losing around $50.
If I just change my mind and I don’t want to go anymore how can I get my money back
Normally that isn’t an option for most tickets as many are final sale. Your best recourse at that point would be to try and sell the tickets. Other option if you bought the insurance would be to try and make a claim, though it is quite restrictive. Selling seats is usually the best way to recover your money (in my biased opinion)
How do I request a refund from a seller on ticket master ?
You cant request a refund directly from the seller, you would need to do it through your Ticketmaster account on the tickets page in your account. If the event is eligible for a refund due to postponement or cancellation, you would request it that way
I bought a ticket and insurance for the ticket, last year, I no longer want to attend the performance and do not want the ticket, thier website does everything go prevent me from getting a refund.
Unfortunately it is because ticket insurance doesn’t enable you to get a refund for just not wanting to attend, but only for their covered reasons in their list. If you are sick, in traffic, have other travel issues, lose your job etc, then they would be willing to give you a refund. I would recommend trying to sell your ticket instead if you’re no longer looking to attend the event
@@thumbsuprun the ticket is unfortunately unable to be sold
What’s the event? It’s rare a ticket can’t be resold (though it does happen on occasion)
@@thumbsuprun Elton John Concert
I’m fairly certain you should be able to resell it. Fire me a message on IG or Twitter @thumbsuprun and I’ll get you sorted out
If I request a refund, will it actually work or is it just "a request" 🤔😩
Technically it will work as long as the event was postponed or cancelled. Otherwise it’s just a request and unlikely to be processed. Depends on an event by event basis
What do I do if I bought 1 ticket but they accidentally charged me for 2 tickets
You should contact the exchange/site immediately to see why they charged you for more than what you purchased and see if they can issue a refund. Double check your order confirmation as well to make sure you didn’t actually order 2 tickets as well
@@thumbsuprun it shows I have 2 order confirmation for the same concert, but I recall I was using the app and I remember the app was buggy and slow at the time. Next time i will use browser or computer. Thanks 🙂
how do i get a refund from ticketmaster for tickets i did receive? Please help
The event needs to be eligible to offer a refund to be able to claim one. Was the event postponed or cancelled? If yes, you should be able to go onto your ticketmaster account on your computer, head to the specific tickets in your account, and then on the bottom right should have a ‘contact us’ button that you can request the refund through
What if the event is not canceled or rescheduled
No refunds are generally available for events if they aren’t cancelled/rescheduled - at least in North America. Can look to the insurance route, but you’d need a covered reason to make a refund claim at that point
@@thumbsuprun I tried buying insurance they won't let me
Hi can u guide me on ticket reselling is there anywhere else where I can contact u
My event got canceled I've been trying months get my money back i cannot get through at all supposed be put back on my card I haven't seen it at all since May so what do I do?????????
Have you tried to contact Ticketmaster support directly? Some venues are being very difficult with issuing back refunds so that is part of the delay, I would reach back out to Ticketmaster again and see what the status of your refund is. It is also possible they may have issued you a credit so double check your account for that as well. Lastly, if the event was only postponed and not cancelled, then you may be stuck with the tickets at this point.
@@thumbsuprun there no link, it’s hard to find
I’ll get a video up explaining all the different ways to contact Ticketmaster step by step. Give me a couple days :)
video going up at 10am on how to contact ticketmaster! ruclips.net/video/A9OXIpkqQ9Y/видео.html
i accidentally bought tickets for the wrong concert ugh
😭😭 I’ve done that before too. Have you looked into trying to sell the tickets yet?
Is it bad if I just call my bank for fraud because the no refund is bull
They took the refund button down.
It’s been a pain managing refunds unfortunately 😩 have you tried to send them an email?
whose here after the brockhampton breakup 😔
😭😭 I’m sorry for your loss
Put the steps down underneath my comment how to do the request a refund
Log into your tm account from a desktop/laptop, find the order with the affected event, and then there should be a blue button to request a refund if you’re within the 30 day window of an event being rescheduled
0:42
Aggy lol not the way u say process as Pro sess lol Ight
This is not helpful at all. This will be the last time I will ever use this shit.
Sorry to hear that. How can I help answer your question?
@@thumbsuprun i need help