Introduction to ITIL Service Strategy

[@GangadharGraphics]

Thank you so much ma'am, ITIL is used for me in Service now.
And, Service now is an ITSM tool.

[@shivaoutlook]

Simple explanation and very good to understand the Basics of Service Strategy

[@rohinsingh2458]

thnx for video.,.its really helpfull in CA exms.,.,coz i just need overview of each volume of ITIL.,.,

[@jho186]

Really good and useful video. But when we talk about service we should mention clients and not customers. "Clients buys service and customers buys products"

[@arnold9448]

Very good!

[@blackbirdsr81]

I find this all very abstract is there could you demonstrate an actual example for better understanding