Introduction to ITIL Continual Service Improvement (CSI)
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- Опубликовано: 27 сен 2024
- Published on Dec 11, 2013
ConnectSphere's Jo Peacock introduces the Continual Service Improvement (CSI) stage of the ITIL® service lifecycle. She introduces the principles of continual, iterative and sustainable service improvement covered in the ITIL CSI best practice guidance.
Very informative...thank you and youtube!!!!
Thank you very much, it is very well explained and clear. Very useful !
thanks for all of these!
Well said, thank you