Continual Improvement Model - ITIL®4 Foundation

Is your organization asking you to support improvement initiatives and you're not sure how to begin? As one of general management practices in ITIL®4 Foundation, the Continual Improvement model will walk you through 7 simple steps that will help you implement CI into your organization.
Did you know Continual Improvement isn't just for service or project managers? In fact, it applies to all of an organization’s products, services, service components, and relationships, and is the responsibility of every individual involved in service management.
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Connect with Chris:
LinkedIn: / cward23
Chris: / chris_itil
#continualimprovement #cimodel #itil4foundation

[@Q_Travels]

Thanks Chris!

[@mezaboomole6712]

You are a good teacher. Thank you

[@amitprbhatt]

Wonderful illustration. Thanks.

[@MasonQQQ]

So informative, thanks!

[@jazgonemad]

So informative, thank you for this! 😁

[@ITProTv]

You're welcome! Glad it was helpful!

[@hmj8469]

Quick question - Would you say a key activity that is part of the continual improvement practice is to make a business case for the improvement action?

[@TechFromYorkshire]

All the tools and concepts in the world won’t help if you don’t actually follow or use them properly. And that’s the biggest problem with ITIL. People are people, and it’s hard to find employees who offer great service.