How to Transfer Files from Your Digital Camera to Your Computer

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  • Опубликовано: 3 ноя 2024

Комментарии • 294

  • @ponyhunter98
    @ponyhunter98 2 года назад +1

    I've done this before but after 7 months of hospitalization for Covid-19/Pneumonia and multitudes of medications, I have forgotten some of my simple processes; good to know you are still here.,..Shalom A'Leichem

  • @KosherWithoutBorders
    @KosherWithoutBorders 6 лет назад +118

    I just clicked like because of the beard. Respect.

  • @YeRider1
    @YeRider1 3 года назад +2

    OMG. TYSM I was trying to figure this out with my camera FOREVER. You really helped me out. Even though I'm watching this in 2021. Ty.

    • @HelpCloud
      @HelpCloud  3 года назад

      Glad I could help! Thanks for watching.

  • @rickkoloian4179
    @rickkoloian4179 4 года назад

    I just decided to buy a Panasonic G7 & this video is the clearest information on the Web for moving files into the PC. Well done & thanks,

    • @HelpCloud
      @HelpCloud  4 года назад

      Glad it was helpful! Also great camera!

    • @rickkoloian4179
      @rickkoloian4179 4 года назад

      @@HelpCloud thanks although I would have gone with the G85 if cost wasn't a consideration. Any experience with the G85?

  • @Tgs9
    @Tgs9 4 года назад +6

    Thanks for your help, I'm going to be working on a huge project with alot of editing 👍

  • @peb475
    @peb475 4 года назад

    One tip you could give to viewers is that if that if nothing shows up on "My Computer", make sure you check your USB connection settings on your camera, and select PC.. That helped me.

    • @HelpCloud
      @HelpCloud  4 года назад

      Thanks for the feedback!

  • @howtoart9201
    @howtoart9201 5 лет назад +7

    Thank you for the easy to follow instructions

  • @pamelaspurlock
    @pamelaspurlock 4 месяца назад

    Excellent instructions so easy to follow. Thank you

  • @cookingplayer1828
    @cookingplayer1828 Год назад

    Thank you so so so much for this I finally learned how to transfer photos from camera to pc Thank you

  • @lilibethc.225
    @lilibethc.225 5 лет назад +11

    Very well explained thank you! 😊

  • @coasterkat4432
    @coasterkat4432 28 дней назад

    Can you please also show how to transfer those images/videos from the file onto a cd/dvd?

  • @jamiegoodman9031
    @jamiegoodman9031 Год назад

    thank you i was wondering if it came with a cable!!!! great job

  • @truebro77
    @truebro77 4 года назад +2

    Leaving another comment here man as I thought that was a brilliant video leaving us absolute beginners in no doubt what to do

    • @HelpCloud
      @HelpCloud  4 года назад

      Thank you, glad it helped out. I appreciate the feedback & support.

  • @austinapermanaspeaksenglis6704
    @austinapermanaspeaksenglis6704 4 года назад +4

    Thanks so much! It’s super helpful!

  • @plgj7
    @plgj7 4 года назад +2

    Thanks for sharing
    Would you happen to know that once you upload those photos and videos from your Dslr camera to computer if you can upload them to social media easily ?

    • @HelpCloud
      @HelpCloud  4 года назад +1

      It depends on the Social Media. But theoretically yes.

  • @timtirkashov1762
    @timtirkashov1762 5 лет назад +23

    i connected my camera to my pc via usb, but it doesnt recognize
    nvm it works now

    • @HelpCloud
      @HelpCloud  5 лет назад +4

      Awesome, glad you were able to work it out!

    • @thedefaultdorks5471
      @thedefaultdorks5471 4 года назад +2

      On my camera it wont show me the options so it wont pop up on the computer

    • @TravisGilbert
      @TravisGilbert 4 года назад

      @@thedefaultdorks5471 i'm having the same issue and am so confused

    • @thedefaultdorks5471
      @thedefaultdorks5471 4 года назад +1

      @@TravisGilbert Yeah it sucks, I just screen recorded on my ps4

  • @baracaniuara
    @baracaniuara 3 года назад

    Nice video I have had HDC panasonic shooting format of AVCHD. 2008. What cain of os windows I need to export video to my pc?

    • @HelpCloud
      @HelpCloud  3 года назад +1

      That is a fairly older Codec, you should be able to use any version of Windows 7 and up.

  • @truebro77
    @truebro77 4 года назад +1

    Do we lose any quality by any chance by doing it the cable way, Just bught a laptop without an SD slot and have always been used to doing it in such way. Thanks for the video dude. Have a good one

    • @HelpCloud
      @HelpCloud  4 года назад

      Nope, cable or sd card is the same quality.

    • @truebro77
      @truebro77 4 года назад

      @@HelpCloud That's super helpful mate. saved my life watching this

  • @magsxrose3671
    @magsxrose3671 4 года назад +1

    will this work with a chromebook? i will be using the Nikon D3500

    • @HelpCloud
      @HelpCloud  4 года назад +1

      Potentially, plug the camera in the chrombook and see what happens, I don't have either to test with.

    • @magsxrose3671
      @magsxrose3671 4 года назад

      HelpCloud okay thanks

  • @FC-py6xk
    @FC-py6xk 2 года назад

    My digital camera uses an SD card to store the Videos I'm recording. If we want to transfer the video from the camera onto my labtop, can I just connect my camera to the labtop using the USB cable OR is the only way to tranfer files will be to take out my SD card and put it into the SD reader that's attached to my labtop??

  • @rackarnv2734
    @rackarnv2734 4 года назад +3

    thankyou bro! you ghelp me a lot. now I subscribed on your chanel!

    • @HelpCloud
      @HelpCloud  4 года назад +2

      Glad I could help!

  • @meandmy68z28
    @meandmy68z28 7 месяцев назад +1

    Easy info. Thanks!!)

  • @MrMellow-vl7mt
    @MrMellow-vl7mt 3 года назад +2

    Thank you so much *very helpful*

  • @tinagerhardt2376
    @tinagerhardt2376 3 года назад +2

    Hi, I am new. Great video! I really like how you have it setup with you down in the corner with the big screen being your computer screen. Can you do a video on how you did that? I am just setting up my studio and would love to know how to do that.

    • @HelpCloud
      @HelpCloud  3 года назад

      Awesome! Thank you! The setup I was using a webcam with a software called OBS (Open Broadcast Software), this allowed me to screen record with a frame of myself.

  • @zion795
    @zion795 4 года назад +1

    Thanks! wanted to save a recording from my camera and send it to my manager

    • @HelpCloud
      @HelpCloud  4 года назад +1

      Glad I could help!!

  • @technologycoder
    @technologycoder 3 года назад +1

    Thanks For This Help

  • @leontarnow4034
    @leontarnow4034 6 месяцев назад

    Thanks will try this method

  • @kivontai3
    @kivontai3 4 года назад

    Very good vid 👍🏼i never had a problem with this until recently. Now when i open my dcim the vids aren't there. The videos are on The card because im able to play them in Windows media player but for some reason its showing in the folder. Have you ever encountered this? Thx

    • @HelpCloud
      @HelpCloud  4 года назад +1

      I have not, check this link and show hidden files to see if they show up
      support.microsoft.com/en-us/help/4028316/windows-view-hidden-files-and-folders-in-windows-10

    • @kivontai3
      @kivontai3 4 года назад

      @@HelpCloud ty ill try that

  • @allandavies1187
    @allandavies1187 4 года назад +1

    Hello There, how would I go about in an easy way to first save my Raw Images to my 3 x External Hardrives? Then make a folder; then go into Classic Lightroom? For some reason, I always muck this up! I thank you for your time in advance...

    • @HelpCloud
      @HelpCloud  4 года назад +1

      Do you know how your external drives are setup? Do they copy the data to each one?

    • @allandavies1187
      @allandavies1187 4 года назад

      3 separate/independent external hard drives. My Lightroom always clears my cards, so I like to save them first , then take them into Lightroom, but always struggle and muck things up. So, I was hoping that you could show the correct procedure...

  • @wish1were
    @wish1were 5 лет назад +2

    wham bam thank you maam..quik and ez..i was overthinking that i needed a special disc. wheew thx

  • @tama-lealorenzen7134
    @tama-lealorenzen7134 4 года назад +5

    Thank you for being so succinct and clear!!!!

  • @sidenx
    @sidenx 2 года назад

    I was a bit confused coz the camera comes with two cables--av out and USB--but the ports it has are for av out and HDMI. And everyone on the internet kept saying that to transfer photos, you gotta connect your camera to the laptop with a USB cable. Well, they mean av out...
    Thanks so much for the clarification.
    I'm a total noob to this. Let's see how it goes.

  • @gloscope
    @gloscope Год назад

    Great help thanks

  • @Kayluvsyouuto
    @Kayluvsyouuto 2 года назад

    Thank u so much this was very helpful🙂🙂

    • @HelpCloud
      @HelpCloud  2 года назад

      Glad it was helpful!

  • @l.j.2917
    @l.j.2917 4 года назад

    Hey, thanks for the video! Would you be able to help with this problem? When I view the photos on my computer from my camera, the pictures are darker. The settings that I set on the camera to lighten the photo do not transfer to the computer. Do you know how I can fix that?

  • @Geronimo2u
    @Geronimo2u 24 дня назад

    Awesome.. thank you

  • @noxdylan
    @noxdylan 3 года назад

    Plugged in the Lumix G7 with the very same USB lead you have, but my PC doesn't recognise it. It shows up in Other Devices in the Device Manager and I'm pretty sure it needs an updated driver. After installing one and having the new driver (bin file), it can't locate it. Can you help?

    • @HelpCloud
      @HelpCloud  3 года назад

      I would reinstall the driver.

  • @iveycollins3373
    @iveycollins3373 3 года назад

    WOW I dont haave the same camera but thanks. Helped alot I guess! But i dont know how to get them back into my camera. there gone from my camera now. my photos and videos are super spiecel

    • @HelpCloud
      @HelpCloud  3 года назад

      You can copy and paste in the reverse order.

  • @xxduck2426
    @xxduck2426 3 года назад

    Hey man so like I made a copy of like 55gb worth of videos of our childhood for my mom and many of the videos have that green check mark on it but most of them have a sync (double arrows making a circle) saying sync pending. And when I get to the folder on the top left a green bar keeps flashing to the right. Like the >this pc>desktop>Folder. How long does it take for the sync pending for the videos. And will it delete if it keeps going?

    • @HelpCloud
      @HelpCloud  3 года назад

      It depends on the size/amount of the videos and the bandwidth.

    • @xxduck2426
      @xxduck2426 3 года назад

      @@HelpCloud will the files delete if it takes too long to sync??

  • @kell2520
    @kell2520 5 лет назад

    Got all that. How do you delete from camera after import while still hooked up? Window 10 setting must have changed because I used to be able to delete.

    • @HelpCloud
      @HelpCloud  5 лет назад +1

      It should automatically provide that option.
      Before selecting import there is a checkbox asking if you want to delete all photos after import.

    • @kell2520
      @kell2520 5 лет назад +1

      @@HelpCloud Thank You, I'll check!

    • @HelpCloud
      @HelpCloud  5 лет назад +1

      Sure thing, let us know if you have any trouble!

  • @changetheworldteam2360
    @changetheworldteam2360 4 года назад

    I have a Panasonic G7 like yu have. When I plug it into the USB on my computer, I can hear the sound that it is connecting, but it doesn't show up under "This PC" like I would expect it to. Any suggestions to correct this? The card reader on my computer will read the SD card if I take it out of the camera and insert it into the computer, but I would like to do it with the cable. Thank you.

    • @HelpCloud
      @HelpCloud  4 года назад

      On the camera you may need to select USB mode when plugged in. Make note that transferring through the USB from camera is slower then directly from the memory card.

  • @_Huss_00
    @_Huss_00 4 года назад

    this really helped my you just earned yourself a like

    • @HelpCloud
      @HelpCloud  4 года назад +1

      Glad it helped! Thanks for the like!

  • @Micufly1982
    @Micufly1982 3 года назад

    Hi i use the original box it use to work like u show in video but now i will not recgnize the camera /// Do u know what its wrong?

    • @HelpCloud
      @HelpCloud  3 года назад

      Is the cable you are using the one that came with the camera?

  • @Mohamadblogger
    @Mohamadblogger 9 месяцев назад

    Thank you

  • @DustVr.
    @DustVr. 2 года назад

    Thank u i needed this

  • @SREYLI-qb8vl
    @SREYLI-qb8vl 4 года назад

    I have windows 10 and a nikon camera i plug iy
    With the factory usb cable and yes my camera is ready but nothing pops up how do i fix it i have a gaming pc so not sure if thats a problem??

    • @HelpCloud
      @HelpCloud  4 года назад

      Is there anything on the camera screen?

  • @joshdotcom4570
    @joshdotcom4570 4 года назад

    Thanks dude much love

  • @DaShadyLady
    @DaShadyLady Год назад

    Yeeesssss!!! Thank you!!

  • @JoseRamirez-tj5oc
    @JoseRamirez-tj5oc 5 лет назад +1

    thank you.... very helpful go Ravens

  • @VeritasForYou
    @VeritasForYou 4 года назад

    is it possible to record video on computer while shooting?

    • @HelpCloud
      @HelpCloud  4 года назад

      Certain cameras can save to external drives, you will need to do some research for the camera. Another option may be a capture card.

  • @ratchetrat44
    @ratchetrat44 4 года назад

    this video helped me a lot!! tysmmmmm

  • @caitlyn8018
    @caitlyn8018 2 года назад

    How do you do the opposite of this and upload photos from your computer on the digital camera?

  • @joyceottow2277
    @joyceottow2277 5 лет назад

    Sounds simple enough, I hope it works. Sony Cyber Shot

  • @Chuki.
    @Chuki. 3 года назад

    ok so my question is, does this work with a gopro??

  • @marknixon3158
    @marknixon3158 4 года назад

    thanks bro saved my grades

  • @mybigfurrybabies6527
    @mybigfurrybabies6527 4 года назад

    I lost the original usb for my nikon b500 and I got a replacement online. while I was trying to import my files in the cp it was having issue finding pic/videos ...
    so it's not working is it because it's not the original usb ?

    • @HelpCloud
      @HelpCloud  4 года назад

      Was the replacement USB from the Nikon or a generic USB cable?

    • @mybigfurrybabies6527
      @mybigfurrybabies6527 4 года назад

      @@HelpCloud it say it's for nikon usb but I don't if it's a fake one or something... because I can't find any in stores they don't hold that part.

  • @PaulSter
    @PaulSter 4 года назад

    Oh! Thank you kindly sir!

  • @frosty7347
    @frosty7347 5 лет назад

    It's only coming up with photos not my videos there's no diffrent folder for it eather just the one that you said in your video. Any suggestions?

    • @HelpCloud
      @HelpCloud  5 лет назад

      Double check your device settings and verify the videos save to the same location.

  • @adahgeorge9218
    @adahgeorge9218 4 года назад

    Thank you!

  • @DanielleNicoleMakeup
    @DanielleNicoleMakeup 3 года назад

    When I upload or pull videos directly from my Canon Vixia HF W10 and move to Adobe Premiere Pro it only shows the video, no audio file. Can someone help? All tuts show to select V1 and A1 before dropping but it won't let me select A1 since it's not pulling the audio. Yet it plays the audio everywhere else like media player and on thr camera? No mic.

    • @HelpCloud
      @HelpCloud  3 года назад

      I would check to see if Premiere has any updates it needs. I also found this on an Adobe forum.
      "Most likely your camcorder is saving your video with AC3 (Dolby Digital) audio, which is no longer supported by Premiere Elements. AC3 support is provided in Windows 10, so you would be able to edit this video on a Windows 10 machine. However, Windows 7 does not provide this support in the operating system.Can you set your camcorder to record in PCM audio?"
      Source: community.adobe.com/t5/premiere-elements/mts-files-have-no-sound-in-adobe-pe2018/m-p/9798835

  • @Rob20233
    @Rob20233 4 года назад

    once you transfer it can you delete the videos\photoes to save storage on ur camera

    • @HelpCloud
      @HelpCloud  4 года назад

      Once the files have been transferred. You can delete them as it has made a copy.

  • @Danielleanderson428
    @Danielleanderson428 3 года назад

    I don’t understand how u made a new file onto your background? My labtop won’t let me.

    • @HelpCloud
      @HelpCloud  3 года назад +1

      Right click -> New Folder

  • @matoman305
    @matoman305 3 года назад

    Have the same camera i recorded a video in 4k but couldnt transfer it need help

    • @HelpCloud
      @HelpCloud  3 года назад

      Do the files show up when it is plugged in? Also when you do plug in the camera, on the screen you will need to tap the computer option.

  • @lucassink
    @lucassink Год назад

    I am doing the axact steps but my PC doesn't regonize the camera

  • @heatherreavis9275
    @heatherreavis9275 5 лет назад

    thanks but I use Chromebook, but does the USB charge your camera if its plugged into the computer or is the USB for importing the data ONLY?
    edit: i do have a windows 10 but it wont download anything LOL

    • @HelpCloud
      @HelpCloud  5 лет назад

      Charging with the cable varies per camera. What camera do you own?

  • @badlavchannel8018
    @badlavchannel8018 4 года назад +1

    Good sir thanks

  • @CobbLibFoundation
    @CobbLibFoundation Год назад

    You rock!

  • @ronalds3862
    @ronalds3862 4 года назад

    I have a question i uploaded my photos from my DIGITAL camera chip to my laptop computer. But i had 721 photos its only showing 45 of them .how do i get the rest of them imported ?

    • @HelpCloud
      @HelpCloud  4 года назад

      You may need to redo the process.

  • @traderfriends
    @traderfriends Год назад

    my cannon 100d is not asking my PC to connect.. nothing happens and I cannot see a drive on my pc -.-

  • @JamequaStephens
    @JamequaStephens 5 лет назад

    What system do you use to compress large files?I'm using handbrake to transfer files from my canon g7x to my computer,but I keep getting and error unknown notification Everytime I try to compress.

    • @HelpCloud
      @HelpCloud  5 лет назад

      I haven't used that program so I'll have to look into it a little more but first maybe check if the download for that program is for your Operating System. (x86 and x64)
      Also your operating system has a built-in compression software but I would probably go with something like 7-Zip, Archiver or WinRAR, these will typically compress more efficiently than your operating system's built-in compression software.
      Let me know if you're still having issues!

  • @liltoegod4206
    @liltoegod4206 3 года назад

    i have a nikon coolpix b600 and i cant seem to connect the camera to the computer even with a connection

    • @HelpCloud
      @HelpCloud  3 года назад

      What is the error or issue?

  • @warayofw6641
    @warayofw6641 4 года назад

    Thank u i have to get sime idea

  • @jagdishdevda9379
    @jagdishdevda9379 3 года назад

    But sir when i tried this the double arrows are showing on thumbnail of photo and also not opening and sharing . And all photos are converted mb to gb .now how can i solve this

    • @HelpCloud
      @HelpCloud  3 года назад

      Each photo is has a different MB size, when you select all of them or multiples, it calculates the size which could be GB.

  • @sehunlimitedpresents3172
    @sehunlimitedpresents3172 4 года назад

    Thank you thank you thank you

    • @HelpCloud
      @HelpCloud  4 года назад

      You are very welcome

  • @bogachev11
    @bogachev11 4 года назад

    Thanks a lot!
    But it doesn't work for me. I have G7 camera. I could see files, but couldn't copy or do anything else, just see.
    It shows an error in Windows Explorer as if the sd card was locked, but it's not. Rebooting doesn't help.
    Will appreciate any help/

    • @HelpCloud
      @HelpCloud  4 года назад

      Do you have the drivers installed? The G7 that I also use has no issues using this USB cable.

    • @bogachev11
      @bogachev11 4 года назад

      @@HelpCloud yes, it was correctly installed with photofunstudio. I have this issue on two different PC`s. Have all updates on Windows 10

  • @PricelessMa
    @PricelessMa 4 года назад

    Thank you👍

  • @jaimematon4785
    @jaimematon4785 3 года назад

    What do you do if it’s not coming up on the laptop

  • @omgvisya1064
    @omgvisya1064 4 года назад

    thanks this relay help me on my first video on my RUclips channel

    • @HelpCloud
      @HelpCloud  4 года назад

      That is awesome, glad we could help get you started!

  • @eduardomejiavids2412
    @eduardomejiavids2412 4 года назад

    How did you green screen the laptop screen

  • @sangaywangchukbhutia7638
    @sangaywangchukbhutia7638 4 года назад

    Thanks

  • @ykitzjupiter8352
    @ykitzjupiter8352 3 года назад

    everytime i click “clip” button none of my video clips pop up?? i need ur help idk what to do :(

  • @zacharyasmr5865
    @zacharyasmr5865 4 года назад

    Thanks soooooo muchhhhhhh

  • @dawnemcgregor3896
    @dawnemcgregor3896 3 года назад

    Dear god thank you!

  • @Hooverdarnit
    @Hooverdarnit 4 года назад

    Whenever I imported images from a camera to my computer, I would have the option to "DELETE IMAGES FROM CAMERA AFTER IMPORTING" them onto my computer. Now it no longer gives me that option. What happened? Where did it go? How do I get it back?

    • @HelpCloud
      @HelpCloud  4 года назад

      Did any updates take place?

    • @Hooverdarnit
      @Hooverdarnit 4 года назад

      @@HelpCloud Probably.

  • @ext_z
    @ext_z 3 года назад

    Thanks, ❤️❤️❤️❤️

  • @shahanajparvin3721
    @shahanajparvin3721 4 года назад

    My video file was like 1 GB, The computer is not accepting it. What do I do??

    • @HelpCloud
      @HelpCloud  4 года назад

      Do you know the format?

  • @ShobuHaru
    @ShobuHaru 4 года назад

    I keep getting an error saying "The requested resource is in use" any idea how to fix that?

    • @HelpCloud
      @HelpCloud  4 года назад

      What digital camera?

    • @ShobuHaru
      @ShobuHaru 4 года назад

      @@HelpCloud Nikon Coolpix b600 but not to worry. I found a solution. Placing the SD card in the computer worked just fine.

  • @collinsheffield6693
    @collinsheffield6693 4 года назад +2

    When I plug in my camera it dosent pop up anywhere

    • @HelpCloud
      @HelpCloud  4 года назад

      Make sure the camera is turned on. Also are you using the cable that came with the camera?

  • @CadenceB
    @CadenceB 3 года назад

    hey when you first plug it in the thing doesnt show up on my camera to enable it so idk what to do

    • @HelpCloud
      @HelpCloud  3 года назад

      What does show up?

    • @CadenceB
      @CadenceB 3 года назад

      @@HelpCloud nothing

    • @HelpCloud
      @HelpCloud  3 года назад

      Is the cable you are using, the one that came with the camera?

  • @miaamorilag08
    @miaamorilag08 2 года назад

    Wat was the cord used?

    • @HelpCloud
      @HelpCloud  2 года назад

      Just a standard USB cable that came with the camera.

    • @jordantmp
      @jordantmp 2 года назад

      Mini USB to USB type A

  • @TY2FADED
    @TY2FADED 4 года назад +1

    When I plug it in nothing pops up and the camera is on too

    • @HelpCloud
      @HelpCloud  4 года назад

      The cable you are using could be charge only. Do you have another cable to try?

  • @m1chael588
    @m1chael588 4 года назад

    The camera doesn’t come up as a separate drive :( I tried installing the drivers manually but it won’t let me. I’m on windows 10

    • @m1chael588
      @m1chael588 4 года назад

      Figured it out u need to unplug coord going into the camera and plug back in

    • @HelpCloud
      @HelpCloud  4 года назад

      Always turn on the camera first, then plug in the USB. Glad you got it figured out!

  • @julietacano3880
    @julietacano3880 5 лет назад

    So I get my photos o my computer pretty well BUT moving them to Lightroom is not working for me, it says the files already exist??

    • @HelpCloud
      @HelpCloud  5 лет назад

      Moving into lightroom is a completely different process. That is a video I would be willing to create!

    • @ryanm8905
      @ryanm8905 5 лет назад

      @@HelpCloud whenever I open the folder to my camera the videos all have 00:00 any idea why

    • @HelpCloud
      @HelpCloud  5 лет назад

      @@ryanm8905 It is possible you don't have the correct codec installed to read the files. Have you transferred one over & tried to play it?

    • @ryanm8905
      @ryanm8905 5 лет назад

      @@HelpCloud what is a codec and is there one I should use

  • @alotno5978
    @alotno5978 3 года назад +1

    I'm plugging mine in and nothing is showing up

    • @HelpCloud
      @HelpCloud  3 года назад

      Do you have a different USB cable? That current one could be power(charge) only.

  • @Righthdhsgsvvvs
    @Righthdhsgsvvvs 3 года назад

    tysm

  • @iveycollins3373
    @iveycollins3373 3 года назад

    I REALLY need the photos back very fast ASAP please help me

    • @HelpCloud
      @HelpCloud  3 года назад

      Check your previous comment.

  • @Jojos18
    @Jojos18 5 лет назад

    I have a small 4k and when I plug it to my computer, it doesn't show me anything. It just charges the camera. I can't transfer the files... :(

    • @HelpCloud
      @HelpCloud  5 лет назад +1

      You may want to pull the storage device out of the camera to plug in directly instead.
      What cord are you using, is it the cord your camera came with? If not, start there.
      If you're still having issues I think it might be best if HelpCloud Tech Advisors worked on an answer for you. We don't charge, it just helps us build our search engine. Go here:
      www.helpcloud.com/about/#submit-an-inquiry and submit your inquiry and we'll have a team work on it.

  • @jacxbmo3869
    @jacxbmo3869 5 лет назад +1

    My camera doesn’t appear in devices and drives

    • @HelpCloud
      @HelpCloud  5 лет назад

      Most likely the cord you're using only has charging capabilities.
      You'll need to be sure you're using a cord with Charging and Data Transfer capabilities.
      Typically, this should be the cord that came with your phone or you can also find one by looking up the manufacturer of your phone.
      Also, be sure your phone isn’t asking you to enter the phone password when you plug it in!

  • @applecorefarms7576
    @applecorefarms7576 3 года назад

    I opened all my hard drives, then turned on my camera, sure enough it showed along with the others. I could not do anything with it, but showed that the computer and camera were llinked.

    • @HelpCloud
      @HelpCloud  3 года назад

      Is the memory card protected?

  • @rozmorgan8680
    @rozmorgan8680 3 года назад

    thank you I will give it a whirl if it doesn't I will come back again