In Conversation: Insurance Rates with Doug Heller & Michael DeLong

In this episode of “In Conversation,” we sit down with Doug Heller and Michael DeLong, two leading experts from the Consumer Federation of America, to discuss the insurance crisis hurting so many homeowners and drivers. We explore how insurance companies have hiked rates while reducing coverage and policy solutions at the national and state level. We also talk about ways policyholders can find the best coverage for their families’ needs.
Timecodes:
Intro: 00:00
CFA’s History: 01:42
Insurance Crisis: 03:25
Insurance Executive Pay: 10:34
“Exposed” Report and Uninsured Homes: 16:57
Credit Scores and Insurance: 30:42
INSURE Act and Reinsurance: 41:03
Better Rate Regulation: 52:17
Consumer Tips: 56:17
Make Your Voice Heard: 1:01:58
Tips for Texans: 1:02:46
Close: 1:07:12
Resources:
1. Consumer Federation of America (Main): consumerfed.org/
2. Consumer Federation of America (Insurance): consumerfed.org/issues/insura...
3. “As Insurance Rates Skyrocket, Executives Pull in Millions,” Consumer Federation of America, 10/4/23: consumerfed.org/press_release...
4. “Exposed: A Report on 1.6 Trillion Dollars of Uninsured American Homes,” Consumer Federation of America, 3/11/24: consumerfed.org/reports/expos...
5. “What is Force-Placed Insurance?” Consumer Financial Protection Bureau, 8/28/20: www.consumerfinance.gov/ask-c...
6. “Credit Scoring and Insurance,” Texas Department of Insurance:
www.tdi.texas.gov/credit/inde...
7. “Free Credit Reports,” Federal Trade Commission: consumer.ftc.gov/articles/fre...
8. “How Do I Dispute an Error on My Credit Report?” Consumer Financial Protection Bureau, 8/28/23: www.consumerfinance.gov/ask-c...
9. “How to Fix Your Credit Score,” Consumer Reports, 6/10/21: www.consumerreports.org/credi...
10. “The Secret Score Behind Your Rates,” Consumer Reports, 7/30/15: www.consumerreports.org/cro/c...
11. “The One Hundred Percent Penalty,” Consumer Federation of America, 7/31/23: consumerfed.org/reports/the-o...
12. INSURE Act (H.R.6944, 118th Congress): www.congress.gov/bill/118th-c...
13. “Auto Insurance Regulation: What Works,” Consumer Federation of America, 2/11/19: consumerfed.org/wp-content/up...
14. “Get Help With an Insurance Complaint,” Texas Department of Insurance: www.tdi.texas.gov/consumer/ge...
15. “Policy Comparison Tool,” Office of Public Insurance Counsel: www.opic.texas.gov/resources/...
16. “HelpInsure: Find and Compare Home and Auto Insurance Policies in Texas,” TDI & OPIC: www.helpinsure.com/
Texas Watch is a non-partisan, non-profit organization that advocates for the rights of consumers, policyholders, workers, and patients. Subscribe to our channel for the latest updates and learn more at www.texaswatch.org/.

[@gloriagibbons3313]

Sitting down in conversation isnt what they should be doing how about regulating homeowners insurance.