My Echo 1st gen (no plus) similarly could not be connected using the mobile app. A web based approach worked here also. However, there were some differences. First, the Chrome browser did not work correctly with the website. The Safari browser did. The process did hang the first time through. Simply pressing and holding the wake button on the top put the device back in set up mode and when repeated the connection process went to completion.
Thank you for leaving a response. I actually gave up til I saw your post. After spending countless hours with the phone and Fire tablets and PC...I tried Firefox and finally got it to work. It did hang up several times but finally worked.
Omg!!! You are a lifesaver! Brain drain for days trying to reconnect my Echo to a new wifi network. What a simple fix. This process cannot be done on a mobile device. Bless you, bless you. Take care.
OMG!! I was supposed to trade in my 1st gen that I got, pre-ordering it, having NO idea what it was. I couldn't trade it in so I brought it to my tie dye workshop and couldn't get it to work. I spent probably 3 days trying. I thought I'd give it one more try before she became a decoration. Found your video and I am SO happy!! Thank you thank you thank you!!!!!🎉🎉🎉
Thanks so much ! After hours and hours of trying to fix this 1st Gen issue, I found your post and completed the fix with little effort following along you Step By Step. Go Echo Guru!
God Bless you ..wasn't much hair left on my head ..but you saved me from going bald ..have a great day ! Shame on Amazon for not putting this info out !
I bought this at Goodwill for $6.99. It looked brand new. Had I not stumbled across your video, I would have thought I wasted my money. Thank you very much for taking time out to explain how to get this thing up and running. I love my Echo Plus ‼️
Awesome!!! I had gotten 2 of these and two 1st gen dots for $60 and thought I got ripped off. However; I refused to be defeated and spent more than $60 of my time trying to figure it out. I am truly grateful that this video has a life of its own and continues to help people as mine are still going strong!
I got it to work. I followed these instructions on alexa app on my ipad (computer didnt work). I had to do all these steps in video, but second time it worked! Thank You!! I am now able to play music from my iphone 13 to echo! THANKS! 😁
Did it man…! Thank you… already 5 months since I moved and wasn’t using it. Great help. One thing, used chrome, edge and Setup mode was not working. Switched to Firefox any set up mode worked. thanks again
Great Video. Finally the misery of making Echo 1st Gen work is over and I could connect. Who knew Alexa website exist and it works better for Echo than the Alexa app. Thanks
Followed step by step after hours of try through my phone app. This worked so much better the first time around. Thanks Echo guru. Update!! My echo plus stopped working and had to redo the setup again 😭 but following the steps, I was able to setup first time around. 😀 Thanks again Doc.
Thank you so much? Your directions perfectly after sending hours trying this with my phone which did not work. I came to your site and it is awesome help to get my device back setup and online. 5 out of 5 stars 😀
Thank you for this. I started off with Chrome on PC and did not read your addendum. Downloaded Firefox and follow your steps and finally have it working. It's sad how fast companies toss away support their "old" products. I wonder how many of these will end up in landfills.
Thank you so much! You're a life saver. My 1st gen echo was alive and kicking and suddenly it went off line (I guess when I changed my password and signed out of all devices for security reasons). What a darn headache. This video is a life saver because getting back in didn't work via the mobile app. Thank you. Thank you! I was ready to throw it out and upgrade, but being right after Christmas I wasn't ready to spend more money. 🤣 Thank you!
Yup, cannot login into alexa on my pc. I am stuck on the orange lite. My alexa phone app says “device not discoverable”. This is a used echo first gen. I tried several times to use the paper clip to restore/forget prev settings. Nothing is working.
We just changed internet providers a few days ago. Tried this method and got as far as the first page of the setup. It had a disclaimer that this page no longer works with all versions of Echo and will work with fewer models as time goes on. I did find the Echo Plus button on the bottom. When I clicked on it, the page said "Page not available. Too many redirects." I unplugged the Echo Plus and tossed it in the trash where Amazon wants it. It was an ill advised purchase in the first place and seldom used except for a simple timer reminder.
haha thanks man would never have figured this out on my own...thought i bricked it when i brought it from home to the office. like someone else said...i was able to do the whole process on iphone12 via safari...i did click “request desktop site”...but otherwise everything was as you described. thanks again!
Thanks so much! After hours and hours of trying to fix this 1st Gen issue, I found your post. I'm still having a problem, I can't find the device in settings to deregister my Echo, any suggestion.
hey guys. i couldnt get it to work in app and then tried the site on multiple devices and browsers to no avail. after talking to customer support i learned that you can simply turn off bluetooth on your phone and hit skip in the alexa app when prompted to turn it on. you should then be able to proceed.
No good for me , orange light on , right on top of my router , when I try to connect my computer to the echo I get "The wifi network could not be joined"
Proof it still works!!! Thank you for the comment and confirmation. Getting annoyed by all the people complaining that they could not follow directions.
I have the Amazon Alexa Echo 1st generation. I would like to connect it to my car cigarette lighter, but I don't want it to use my car speakers. I would like it to be a stand alone speaker as if I plugged it into the wall outlet. I can't find the right adapter to do that. What model of adapter work in my car and fit properly with the Amazon Alexa Echo 1st Generation?
@@DrChada I tried that... it won't play the sounds. She is responding but I can't hear it. The sound is not muted on my end. I'm ready to sell it at this point.
Is there an update to this? I have the same problem but the website and software has changed and I cannot deregister my Gen 1 Alexa Echo Plus in order to re-register it.
Hi my name is Dennis I have an Alexa app I bought it used but the problem that I have is the power is not staying on when I unplug it it goes off I'm plugged up for 2 hours to see if it was charged and it went back offshore tell me what should I do thank you...
Hi Dr. Chada! I have one echo plus as well, but following the step by step, after connecting to Amazon wifi and continuing, the problem is the language, not available in Portuguese. And even if I select to continue as English, it starts a looping going back to start again the connection with Amazon wifi. Can you help me to go forward?
HI I'm still having issues with my echo plus, Im doing exactly what you say to do but as I connect my echo to my wifi it says set up complete but doesn't give me another tab to open to discover my devise ...and it's mine from new I had upgraded my wifi awhile back and can't get it on line again..im using firefox on my pc...thx for any help.
@@DrChada i did but my pc isn't letting me proceed to the next step to add it to my wifi..and my cell is too old to upgrade alexa app lol go fig...though my new echo synced up in 5 sec. on my pc ...i'll still mess with it ..thx
Is this option still available? when I try to go to the web page it tells me to download the app and the app tells you to go to your phone to add a device
I just tried this and the Alexa website makes you use your app, it won't allow you to log in on the computer. I still can't fix this issue. any idea . thank you in advance
My Echo 1st gen (no plus) similarly could not be connected using the mobile app. A web based approach worked here also. However, there were some differences. First, the Chrome browser did not work correctly with the website. The Safari browser did. The process did hang the first time through. Simply pressing and holding the wake button on the top put the device back in set up mode and when repeated the connection process went to completion.
This was the solution for me! Chrome and Edge on my PC didn't work but Safari on my Mac did! Shit that Amazon have removed 1st Gen setup on the app! 😡
Same here. I've been trying on and off for the past 6 weeks. Thanks so much for this video. My hero! lol
@@GarethBlain lo hice en Mac con safari thanks 😊
Thank you for leaving a response. I actually gave up til I saw your post. After spending countless hours with the phone and Fire tablets and PC...I tried Firefox and finally got it to work. It did hang up several times but finally worked.
Nope can’t do it??
What is address again
Omg!!! You are a lifesaver! Brain drain for days trying to reconnect my Echo to a new wifi network. What a simple fix. This process cannot be done on a mobile device. Bless you, bless you. Take care.
Thank You, Thank You, Thank You! I was ready to roll the device down the street until I found this. Really helped and WORKED! Liked
Thanks a million!!! I had put Alexa off In a corner of the house never to be used again until I came across your video. You saved the both of us lol.
OMG!! I was supposed to trade in my 1st gen that I got, pre-ordering it, having NO idea what it was. I couldn't trade it in so I brought it to my tie dye workshop and couldn't get it to work. I spent probably 3 days trying. I thought I'd give it one more try before she became a decoration. Found your video and I am SO happy!! Thank you thank you thank you!!!!!🎉🎉🎉
Thanks so much ! After hours and hours of trying to fix this 1st Gen issue, I found your post and completed the fix with little effort following along you Step By Step. Go Echo Guru!
Dude you were such a big help. I was struggling for about an hour until I found your video. Thanks a bunch👍
God Bless you ..wasn't much hair left on my head ..but you saved me from going bald ..have a great day ! Shame on Amazon for not putting this info out !
I bought this at Goodwill for $6.99. It looked brand new. Had I not stumbled across your video, I would have thought I wasted my money. Thank you very much for taking time out to explain how to get this thing up and running. I love my Echo Plus ‼️
Awesome!!! I had gotten 2 of these and two 1st gen dots for $60 and thought I got ripped off. However; I refused to be defeated and spent more than $60 of my time trying to figure it out.
I am truly grateful that this video has a life of its own and continues to help people as mine are still going strong!
In
Me too.. speaker is amazing
Thank you ever so much! I was about to chuck my Alexa away because it just would not comment. I am all sorted now after watching this video. Thank you
You rock dude, switched to a mesh and couldn’t get two echos connected for the life of me. You nailed it.
Bro thank you! I was tearing my hair out trying to figure this out. Thanks a lot!
Dr. Chada is a wizard!!! December 2022 this 100% works!! Thank you!
Fingers crossed as we enter 2023!!!
I just tried this and the Alexa website makes you use your app, it won't allow you to log in on the computer. I still can't fix this issue.
Same issue, tried older version on Alexa on laptop with no luck
Any solution please
Thanks so much. This did the trick. Can't tell you how many videos I watched and Google searches I did. Again, thank you.
I got it to work. I followed these instructions on alexa app on my ipad (computer didnt work). I had to do all these steps in video, but second time it worked! Thank You!! I am now able to play music from my iphone 13 to echo! THANKS! 😁
Wow THANK YOU! I was about to toss this thing in the trash and something told me to check RUclips first!! This worked!!!
This was the perfect fix !
Many thanks as I almost gave up and sold the thing.
Thanks for taking the time to make this detailed video. She is finally connected again!
Spot on worked first time.... Thanks for uploading this video!!
worked second time for me . Fantastic up and running now ,Great video simple to watch and use. Top Man.👍
Appreciate the comment and glad it worked and keeps on working. Still waiting on my check from @Amazon for all this tech support! ;)
Thank you, thank you, thank you for doing the video in real time!! I've been beating my head against the wall!!
My 1 st generation echo & Steve Perry now sounds great in 2024 . Best sound !!!!!!
Thanks to this utube site!
😀😀😀😀😀
How dit you manage to get to the Alexa home page? Can't find it any more.
Did it man…! Thank you… already 5 months since I moved and wasn’t using it. Great help. One thing, used chrome, edge and Setup mode was not working. Switched to Firefox any set up mode worked. thanks again
Great Video. Finally the misery of making Echo 1st Gen work is over and I could connect. Who knew Alexa website exist and it works better for Echo than the Alexa app. Thanks
🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉 THANK YOU SO MUCH! SO HAPPY I CAME UP ON YOUR VIDEO!!!!
I am happy you found it and it worked, Nancy!! Enjoy your 1st Gen Plus!!!
I can not get to this page😢
What page? Please, be more specific with your issue. What browser and system are you using?
This worked! I was about to throw the thing away after failing miserably with the app on my iPhone. Thank you!!!!
Thank you!!! Spent weeks trying to get this figured out
It worked! Can't thank you enough! Been beating my head against the wall trying to figure this out. Again, many thanks.
Excellent overview.... thank you Dr. Chada! With your instructions, I now can use my Echo Plus!
Followed step by step after hours of try through my phone app. This worked so much better the first time around. Thanks Echo guru.
Update!!
My echo plus stopped working and had to redo the setup again 😭 but following the steps, I was able to setup first time around. 😀 Thanks again Doc.
You're welcome!
Thank you so much? Your directions perfectly after sending hours trying this with my phone which did not work. I came to your site and it is awesome help to get my device back setup and online. 5 out of 5 stars 😀
Thank you for this. I started off with Chrome on PC and did not read your addendum. Downloaded Firefox and follow your steps and finally have it working. It's sad how fast companies toss away support their "old" products. I wonder how many of these will end up in landfills.
You Da Man !!! Thanks for taking the time to post this !!
Thank you so much! You're a life saver. My 1st gen echo was alive and kicking and suddenly it went off line (I guess when I changed my password and signed out of all devices for security reasons). What a darn headache. This video is a life saver because getting back in didn't work via the mobile app. Thank you. Thank you! I was ready to throw it out and upgrade, but being right after Christmas I wasn't ready to spend more money. 🤣 Thank you!
Glad it keeps on saving first gen lives!!
How? Niw the page redirects to for e the app and is no linger servicable is the pop up im getting
Thank you I had to deregister and then set up using the app on my iPad but wouldn’t have got there without this post
This worked great on MacBook + Safari to reconnect a Gen 1 Echo, after much time spent struggling through all the steps on the app. 🙏🏼
Thanks for the Video, fixed my unregistered device problem!
Dude thank you so much!!!! I would have never figured this out! Great video!!!!
None of the browsers will work now as of 12/6/2021. I keept getting 502 Bad Gateway
The web inteface (at 5:50-ish on the Video) no longer works. I was hoping this would get my 1st gen Echo back...
I just noticed :(
Yup, cannot login into alexa on my pc. I am stuck on the orange lite. My alexa phone app says “device not discoverable”. This is a used echo first gen. I tried several times to use the paper clip to restore/forget prev settings. Nothing is working.
@@vonnieroldan9402 same
THANK YOU SO MUCH! I was so frustrated, I was ready to punt this thing out the window 😩
Glad I could help!
Thanks! Your web browser solution worked to set up a 1st gen. Echo that I purchased second hand.
You are the man, thank you so much for posting this video. You got yourself a fan. Thanks again!
works for me, after much much patience!
Wow! amazingly this works on laptop. Just that I had to use firefox browser to get it connected
Worked an absolute treat. Wish Amazon would sort their Alexa app out it's utter shite when resetting devices
You’ve saved me a lot of time and work bro. Thnx
Glad I could help. I am aware of how much time I actually saved you, sadly. ;)
Thank you! You Saved me so much time! I was on the edge of throwing it on the road!!! ;) Thanks Works great !!!
Thank you very much app broken in 2023 but this workaround is working
The gift that keeps on giving. Glad it worked for you.
Thank you, I went round in circles on this worked 😊😊
Welcome. Glad you figured this out.
thanks you are a god i have been going round the bend trying to set this up
Glad it continues to save Echo Plus 1st Gens from the salvage yard. ;)
Thank you this is helped me now connected to my phone but i used firefox on my
Phone 😊😊😊
Thank you sooooooo much! I couldn’t get mine working until now!
We just changed internet providers a few days ago. Tried this method and got as far as the first page of the setup. It had a disclaimer that this page no longer works with all versions of Echo and will work with fewer models as time goes on. I did find the Echo Plus button on the bottom. When I clicked on it, the page said "Page not available. Too many redirects."
I unplugged the Echo Plus and tossed it in the trash where Amazon wants it. It was an ill advised purchase in the first place and seldom used except for a simple timer reminder.
Sorry for your loss.
Having the same issue.. tried safari, Mozilla, chrome, not working anymore. Too many redirects. Website won’t load. :/
OMG Thank you. Still works in 2022!
You are welcome. Should still work in 2023 as well.
Appreciate the video it sorted it out for me I almost binned the thing haha nice 1 👍👊
You are welcome for the video. I am glad it still keeps of helping those one the edge!! ;)
Tried on chrome, edge and firefox and after chosing the device it goes to a problem loading error 😢
haha thanks man would never have figured this out on my own...thought i bricked it when i brought it from home to the office. like someone else said...i was able to do the whole process on iphone12 via safari...i did click “request desktop site”...but otherwise everything was as you described. thanks again!
Thanks so much! After hours and hours of trying to fix this 1st Gen issue, I found your post. I'm still having a problem, I can't find the device in settings to deregister my Echo, any suggestion.
Thank you so much, it really helped me out!
Thank you! I had the exact same issue on 2 old 1st gen echos.
hey guys. i couldnt get it to work in app and then tried the site on multiple devices and browsers to no avail. after talking to customer support i learned that you can simply turn off bluetooth on your phone and hit skip in the alexa app when prompted to turn it on. you should then be able to proceed.
Thank you for sharing this additional information on a method that worked for you.
Omg thanks a lot for this tip cos it worked for me after a whole day and night figuring this out thanks @aisulol and thanks to you too @Drchada
@@asemotajosephine3790 Hey, What did you do after that?
Lifesaver!
Thank you so much!
This finally worked for me after banging my head against this thing for more than an hour!!!
Thank you. This worked really well!
No good for me , orange light on , right on top of my router , when I try to connect my computer to the echo I get "The wifi network could not be joined"
@@DrChada fixed, had to reset my ethernet switch , router and modem
Thx for that video, i spend nearly 2h with this trash app trying stuff..
My like and my subscription to dr chada ✔️
Ha this is amazing! I wish I was an Alexa user. How many takes on this? If you got this in less than 5 I'm seriously impressed.
THANK YOU SO MUCH!!!!!!
They broke the website, now all the buttons under the "Setup a new device" tab lead to broken pages
the internet link is no longer there. Do not reset - when asked what device you are adding - choose echo Tap
This comment deserves more likes, you saved me from so much trouble
You're a life saver
It began to work for me this way but then it says it’s having trouble connecting to the internet
Amazing!! Many thanks
Proof it still works!!! Thank you for the comment and confirmation. Getting annoyed by all the people complaining that they could not follow directions.
Thank you so much ...mine was a nightmare to setup .. .. The Android app is obviously a load of crap
I have the Amazon Alexa Echo 1st generation. I would like to connect it to my car cigarette lighter, but I don't want it to use my car speakers. I would like it to be a stand alone speaker as if I plugged it into the wall outlet. I can't find the right adapter to do that. What model of adapter work in my car and fit properly with the Amazon Alexa Echo 1st Generation?
Thank u , it was driving me nutts.😊
I was there once too, so I get it!! Glad it helped you and continues to help others.
Which browser didn't you use?
@@Rima-hh8db The video uses Chrome, but Firefox has also been proven to work as well. I cannot verify any other browser.
que navegador puedo usar la pagina de alexa me manda a la APP
Many thanks, worked on Safari only, Laptop didn't work, chromebook didn't work. ipad via Safari did.
Thank you!
Thank you-- at least it's connected now but I keep getting the blinking green ring...
Say “Alexa, play notifications”.
@@DrChada I tried that... it won't play the sounds. She is responding but I can't hear it. The sound is not muted on my end. I'm ready to sell it at this point.
@@CourtneyfromDetroit sounds like your Echo may have other issues beyond connectivity. May be time to take her out back…
@@DrChada Ha! You're probably wrong-- I can get something for her.
Thanks man 👍
I did with safari in Mac thanks for the comment Garett Blain
youre a life saver🙏🏻
Thank you il will try it
Is there an update to this? I have the same problem but the website and software has changed and I cannot deregister my Gen 1 Alexa Echo Plus in order to re-register it.
Super helpful, thank you!
Whenever I log into my laptop.. For Amazon it directs me to a different page which has the different echoes
How do you set up Bluetooth on this device
Thanks i really learn something thanks
Thank you
So helpful thank you!!
Hi my name is Dennis I have an Alexa app I bought it used but the problem that I have is the power is not staying on when I unplug it it goes off I'm plugged up for 2 hours to see if it was charged and it went back offshore tell me what should I do thank you...
Appreciate the help!!
Hi Dr. Chada! I have one echo plus as well, but following the step by step, after connecting to Amazon wifi and continuing, the problem is the language, not available in Portuguese. And even if I select to continue as English, it starts a looping going back to start again the connection with Amazon wifi. Can you help me to go forward?
HI I'm still having issues with my echo plus, Im doing exactly what you say to do but as I connect my echo to my wifi it says set up complete but doesn't give me another tab to open to discover my devise ...and it's mine from new I had upgraded my wifi awhile back and can't get it on line again..im using firefox on my pc...thx for any help.
@@DrChada i did but my pc isn't letting me proceed to the next step to add it to my wifi..and my cell is too old to upgrade alexa app lol go fig...though my new echo synced up in 5 sec. on my pc ...i'll still mess with it ..thx
Amazing, it works
Is this option still available? when I try to go to the web page it tells me to download the app and the app tells you to go to your phone to add a device
No it isn't any more
Thanks a lot 👍
I just tried this and the Alexa website makes you use your app, it won't allow you to log in on the computer. I still can't fix this issue.
any idea . thank you in advance
Works!
Great!
How to get to site