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Is there an update to this? I have the same problem but the website and software has changed and I cannot deregister my Gen 1 Alexa Echo Plus in order to re-register it.

I wish someone could show me how to fix mine. It fell over and top part broke apart. I can not figure out how to put it back together. Any ideas?

Jeremy, really appreciated your step by step guide. Thank you

the internet link is no longer there. Do not reset - when asked what device you are adding - choose echo Tap

I did it with Alexa App. Right now 20.4.2024. Try to follow the instructions on the app, you will do it.

Shame the amazon alexa site is dead now. I'ver tried multiple times with the app.

the alexa sign page now just has a qr code for downloading the app to your phone. which doesn't work. tried edge, firefox, and safari all the same.

I just tried this and the Alexa website makes you use your app, it won't allow you to log in on the computer. I still can't fix this issue.

Thx for that video, i spend nearly 2h with this trash app trying stuff..

still works in 2024 love you man

What do you have that plugged into

Sorry but this process doesn’t work anymore

My settings in the PC Alexa app doesn't have a "add device" option. WHY?!!!!

I couldn't find the Screen u talking About. There's a lot of stuff pop up

No didn't bring that to this screen

Just got it to work after a week of trying different things . I used alexa on the fire tablet and chose Echo Input from the device list . Then I just followed the regular set up steps . No router reset or configuration

Hey! Had the same problems. The web page has now been replaced which makes it just as difficult as before. By Mistake I pressed set up “Tap” and it worked first time. Took less than a minute.

Loved the video. I’m so frustrated, have tried everything….except this but I don’t have a PC just and ipad😢

Wanted to report I don’t have a windows device, and tried logging in online on my Mac, but there’s no more log in available. It wants you to use the app instead. So I called customer service. They told me it won’t pair anymore, and the only option offered to me is to trade it in. I believe you get a 20% discount and $30 store credit as of today Oct 19, 2023.

Thanks so much! After hours and hours of trying to fix this 1st Gen issue, I found your post. I'm still having a problem, I can't find the device in settings to deregister my Echo, any suggestion.

It doesn't work anymore....

One day the hammer will drop on your f****** head

You people should stop your lying about medicare

I have the Amazon Alexa Echo 1st generation. I would like to connect it to my car cigarette lighter, but I don't want it to use my car speakers. I would like it to be a stand alone speaker as if I plugged it into the wall outlet. I can't find the right adapter to do that. What model of adapter work in my car and fit properly with the Amazon Alexa Echo 1st Generation?

Hi my name is Dennis I have an Alexa app I bought it used but the problem that I have is the power is not staying on when I unplug it it goes off I'm plugged up for 2 hours to see if it was charged and it went back offshore tell me what should I do thank you...

Tried on chrome, edge and firefox and after chosing the device it goes to a problem loading error 😢

Amazing!! Many thanks

Ahh at last this no longer works. page of set up new device is no longer serviced. Force directs you to app now. I gave up had to purchase one. Im sad because this was the first releases You actually had to be invited to get it. Its like an old friend. I was first adaptor on the street for alexa to snoop in on my private life…yawn its kinda boring. I think she decided to move on.

Right when I started watching this video my alexa got connected so I dont have to watch this anymore also if anyone is having internet issues go to settings and clear cache and log out and back in and it works

thanks you are a god i have been going round the bend trying to set this up

Cannot proceed after connecting to internet

We just changed internet providers a few days ago. Tried this method and got as far as the first page of the setup. It had a disclaimer that this page no longer works with all versions of Echo and will work with fewer models as time goes on. I did find the Echo Plus button on the bottom. When I clicked on it, the page said "Page not available. Too many redirects." I unplugged the Echo Plus and tossed it in the trash where Amazon wants it. It was an ill advised purchase in the first place and seldom used except for a simple timer reminder.

hey guys. i couldnt get it to work in app and then tried the site on multiple devices and browsers to no avail. after talking to customer support i learned that you can simply turn off bluetooth on your phone and hit skip in the alexa app when prompted to turn it on. you should then be able to proceed.

Works!

No longer working. “This page isn’t working

They broke the website, now all the buttons under the "Setup a new device" tab lead to broken pages

Thank u , it was driving me nutts.😊

Thank you, I went round in circles on this worked 😊😊

I bought my echo plus 1st gen on eBay for $40. I tried everything and couldn’t connect it so I gave it away 😂

Thank you this is helped me now connected to my phone but i used firefox on my Phone 😊😊😊

Thank you very much app broken in 2023 but this workaround is working

My issue / if anyone can help/ I’m just trying to change it to a different WiFi in my house, but when I follow the directions in the app, for this specific one, it will not show the Wi-Fi that I need to connect to. It just stays connected to the old one. (which still works by the way, but I want to change it to a different Wi-Fi in my house.) - if anyone has any suggestions or help, it would be greatly appreciated🙏🏼

What do you when the website doesnt work anymore?

Appreciate the video it sorted it out for me I almost binned the thing haha nice 1 👍👊

I did all the steps. When I try to add it back on I get a screen that states this page isn’t working!!!!

worked second time for me . Fantastic up and running now ,Great video simple to watch and use. Top Man.👍

🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉 THANK YOU SO MUCH! SO HAPPY I CAME UP ON YOUR VIDEO!!!!

I bought this at Goodwill for $6.99. It looked brand new. Had I not stumbled across your video, I would have thought I wasted my money. Thank you very much for taking time out to explain how to get this thing up and running. I love my Echo Plus ‼️

Abdomen trick thanks bro was about to use it as a decor

📊📮📰📝💎💎💎💎💎💎🇨🇦🏘️🛫🗞️📦🎟️✅📬📨📉💰💰💰💰💰$70:00