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Change Ring Doorbell WIFI Network
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- Опубликовано: 27 дек 2019
- How to change your Ring Doorbell WIFI Network. If you changed your SSID you will also have to update your Ring Video Doorbell as well. First, loosen the two screws at the bottom of the Ring doorbell (T15 Torx if you don't have the Ring Screwdriver). With one hand hold onto the Ring Doorbell with the other hand push up on the bottom. You will feel it move slightly upwards now pull it towards you. Once the doorbell is off the bracket move it close to your mobile device. Open the Ring app, tap Menu, Devices, Ring Doorbell, Device Health, Change WIFI Network. Now follow the prompts on your app to finish Ring doorbell WIFI change.
Why do I have to take the thing apart just to reconnect it to the WiFi network?! This is ridiculous.
Yep, it should have been done in software.
This is such bullcrap
Spot on ridiculous! I’m calling Ring tomorrow and give them a piece of Your mind! And the rest of the 44 million of us!!!
Agreed!!! Oh my gosh, I guess it’ll get done later. I start blaming AT&T, because they changed my WiFi and I was without it for 4 days🙄🙄
This is ridiculous that this can't be done in the App
Thanks, I wonder why the heck they thought it would make sense to put Wi-Fi settings under “device health” instead of “settings”. I wouldn’t have found it without your video.
Thanks for watching!
An important thing to note - when I went to do this, I didn't see the option to Reconnect to WiFi and could find no answers. This is because I was not the primary account owner. When I used my parents account (the primary account the doorbell was set up with), the option appeared. I hope that helps anyone who may have had a similar issue.
That is great help, thank you for sharing.
This comment saved me an hour of frustration
Thank you
THANK YOU! Its ridiculous that i had to find a comment on a video to solve this issue
Huge help. Thank you. I was really wondering why I was missing options
Thank You so much! I changed WiFi names over the weekend and just noticed today that my Ring was offline. Your easy steps walked me through removing the cover. Someone else had installed the Ring for me so I had no idea how to get started to remove the cover. This video was a lifesaver for me!
Same ☺
Thanks! Very clear instructions and straight to the point. I changed WiFi network very easily tonight thanks to your good video. Much appreciated.
Glad you got it changed. Thank you for watching!
My phone does not have the change wifi option and I am the primary account. I’m so frustrated with this stupid $200 doorbell!! We upgraded out internet speed and it’s literally worse than it was before. Now it keeps going offline. The battery is fine and internet speed tests are fine. I have no why it’s doing this. I’ve spent 4 days searching for answers.
While my older Gen1 doorbell looks identical, I have T6 screws (yep, EXTRA small), and no QR code. Aiming the camera at the back recognized the MAC Address barcode, and the remaining steps were the same.
Thanks for sharing that with everyone. That definitely will help.
there is no "change wifi network", the online help says the same thing. why don't these companies update their own help pages!
Same issue here… were you able to figure it out?
THANK YOU so much!!! My Ring was charged but somehow fell off the network - this helped immensely!!!!
So many people complaining about having to unscrew 2 little screws to get to the button on back of it. Inconvenient? Sure, but get over it. Just reconnected both mine in under 10 mins. It's not rocket science people....great video btw!
You’d think it would be easy but:
-I didn’t have the star shaped screwdriver
And once I got it, the screw was stripped to hell anyway. So, not always so easy. I’m this close to using a hammer on it and buying another brand door bell
Do I have to go to “setup device” tab or “devices “ tab
For mine the camera is offline, we recently changed our internet and I need to know if go to setup device or go to my “devices” tab
Do you have any suggestions for what to do if one of my screws is stuck on the ring device, because I have been unable to remove it from the wall so that I can reset with the required PIN number? Thanks for your help!!
Thank you so much!!!!!! We were able to connect it thanks to your video!
Excellent instructions and concise. Thank you. 👏👏👏🤗🤗🤗
Glad it was helpful!
When I press the orange button, it won’t show the spinning light around the button. Then it says unable to join network.
It’s full battery
Patrick Pich same for us
Try holding button for 30secs to factory reset. Delete device from the app and re-add.
@@sweetjimothy78 worked for me! Thanks.
My Device Health menu does NOT include a Change Wifi option.
Neither does mine.
Same issue here … did you figure it out??
No, still haven't been able to
So if I change my isp I have to do this? I have over 40 devices of which around 20 are ring.
I also have ring floodlights too which are difficult to get to as I’m disabled and presume the same has to de done with that.
If so it’s ridiculous.
Thank you for the video - I did not realize there were two ends on the screwdriver.
Thanks for watching!
Thank you. Your video got me back up and running.
Thanks for watching!
I bought a new router and set it up with a new password. The ring app did not offer me an option to "change wifi network" when I followed the directions in the video. After searching around on RUclips I finally found out how to FACTORY RESET my ring doorbell by pressing on the orange button on back (Gen 1 doorbell) for around 15 seconds until it started to spin. When it started sprinning white I was able to follow the prompts on the app, select my wifi name and enter my new password and got my doorbell up and running. Why oh why do they not tell you to do this???? Once I did the factory reset it was super easy, just like setting up a new doorbell. I found the instructions for factory reset on RUclips by looking for what you would do if you move your doorbell to a new location or what to do if you buy a house with a ring doorbell so you can hook it up to your wifi. OMG can they make these things any more difficult? Also to note, if you have a Schlage wifi deadbolt I figured out I had to do the same thing to get it on my wifi network.
Except on mine I don’t have an orange button.
Why must they make this so hard?!?!
I watch this on my second home and now have to do it again on my primary. Thanks.
Thank you so very much! I followed your excellent instructions and reconnected my devices.
Glad it helped
Mine needed a T5 and one of the screws was stripped. Any ideas how to remove the stripped one?
Thanks so much. Your video helped change my WIFI Network.
You're the best; have a great day!
Perfect instructions! Worked like a charm!
Thanks for the tutorial it was very helpful 👍🏽
Thank you for watching!!
Looks like easy and straightforward work 🎉
Thanks for watching!
@@sellgooddeals-DIY welcome
Thank you so much this video was helpful. It worked right away.
Thanks for watching!
No wonder i couldn't find how to do it. Having it under device health rather than device settings! Really ring? You do make simple things difficult!
Many thanks! Perfect instructions.
Glad it helped!
What about remotely from another network cam that be done
What if you can’t even set it up? Lol I’M SO ANNOYED WITH THIS THING!
Does this work for newer models like model 3? And does doing this mean videos get stored on my computer so no need for subscription? I'll definitely subscribe if it does! Thanks.
I see that my Ring is an open wifi on my computer. Is that safe safe? How do I lock it? I cannot find this answer. My router is locked, but not the Ring itself.
I've followed the steps to where you select the ring Wi-Fi network but there's option saying join, just connects and nothing happens from there. Any ideas?
If I have to remove device and set up again, will that affect the subscription?
Did you replace your router? If so, what are you using? The Ring doorbell will only work with a 2.4 ghz band. If you are using a router that combines both 5 ghz and 2.4 ghz bands it won’t work. The only way I know to get around that is using a access point. I have this same problem I have Nest Mesh WiFi and use an Apple express to connect the doorbell to WiFi.
@@sellgooddeals-DIY yes router was replaced. Am gonna try removing the device and then setting it up again, see if that helps at all
Mine always goes to the left error saying it had a problem connecting to the network. I've reset the modem and router, removed the device and even factory reset it. Nothing has helped. Now I can't even add it back
Are you connecting the doorbell to a 5ghz or 2.4ghz router? I’m sure you have double checked the password. Is there an update for the Ring app? What is the Noel of your router? Also, have you done a speedtest at your doorbell. Did you get a new router or did you change your password?
sellgooddeals DIY I’ve tried on 5 and 2.4, with and without password protection. Also tried the apple router that’s a few hundred yards away at my house. I’m trying to connect right by the arris router with 500 mbps. I have 3 trucks show up every day and I can’t leave my dock gate open for several hours a day.
@@sellgooddeals-DIY u
The ring camera doesn’t talk through this process? I’m only asking because my harassing neighbor doesn’t mind her own with any and everything..
Do i have to reset the interior doorbell also. Its not ringing
cheers bud took 2 minutes to do... i dont know why these other people are crying its a piece of cake .....lol
Thank you for watching!
Thank you so much. I had no idea there was an orange button in back.
Glad it helped!
There is no orange button on mine.
My app does not give me the option to change wifi
password. I believe my electrician that installed it for me may have used his phone to get it going. What do I do now?
Great video, it help me a lot. Thank you so much.
Glad it helped! Have a great day!
This was perfect .... thank you!
You're so welcome!
Thank you !!!!! Your Video was very helpful !!
I did not get my doorbell’s BP, temp or lab work but in “Device Health” BUT please don’t move or rename it or it will take another 2 days to find it!
Thank you. Back in business!
Glad to hear.
I want to change it but do not want to dismount it from where it’s installed...
After starting to type wifi password in the installation process it says internet unavailable with ring. Frustrating
Bummer! Are you connecting to a 2.4ghz network? What router are you using?
@@sellgooddeals-DIY yes 2.4. Its a comcast router
Power down your router wait a 1 min. power it back up. Then try to change your WIFI network again.
Except I don’t have the reconnect options and I AM the account owner.
SO frustrating.
Thank you! Simple and easy to follow :)
Hey buddy, my ring wifi connection was hardwired, I have sinced changed my wifi company and router. I can't follow these steps bcs once I am on device health it doesn't say change wifi, it just says hardwired. Anything I can do? Thank you.
I’m stuck in the same boat
Mine still literally doesn’t work it says set up failed check your wifi password Ive already double checked the password everything is fine I don’t get what’s wrong with mine
The fact that you have to completely reset this stupid thing just to update the Wi-Fi password is completely asinine. Not to mention the location of the Wi-Fi password reset.
Put it what password? I tried my T Mobile password that not the right one. Then tried the Wifi key thats at the bottom of the motem that worked connecting my phone & Tablet to Wifi. Im complemetely stuck now
Very helpful, thanks
You're welcome!
Mine doesn’t offer “change Wi-Fi network.”
It says “test your Wi-Fi” and takes me to a web page.
I did not get my doorbell’s BP, temp or lab work in “device health”! But please don’t move or rename the location or it will take me another 2 days to find it!
what's the brand of the chime box
What happen if it doesnt show the wifi account you want the ring to connect with?
Mine doesn’t show it either. It won’t let me type in our actual network.
i press and release the orange button and the light does not spin
Thank you for the information.
Thanks for watching!
Thanks very helpful
I got a new modem and router and it can't connect to Ring Network says No Internet even for the Chime Pro.
Try restarting your router/modem. I assume your phone is connected to the to the router? Are you connecting to a 2.4GHZ band?
@@sellgooddeals-DIY
Ok I"ll try that out.
@@sellgooddeals-DIY
Is it true you have to change the password to what the old modem was for it to reconnect?
If you have the exact same SSID network (case sensitive) and password it should connect. If your SSID or your password is different you will have to setup the Ring per the video. If your router has both 5GHZ and 2.4GHZ make sure you are using the 2.4GHZ band.
@@sellgooddeals-DIY
Ok thanks for the help. It's working now.
Thank you 👍
Thank you very much
Thanks for watching! Have a great day!
thank you, appreciate the video
Glad u made this.great idea 💡 thks was easy
You’re welcome 😊
Thanks Dude! I’m back in action!
Good to hear
Thanks 🙏🏾 for the help
Happy to help
Thanks
If I have two doorbells do I need to do this with both or just one
Unfortunately, you will have to do this on both doorbells.
No kidding. I have no idea how to do this. Grrrrrrr
hmm strange. I do not have the "Change wifi option"
Trying to change wi fi to new connection and it’s not working. 🤬🤬🤬
Thanks!
Thank you for watching!
Thank you!
You are welcome.
Thank you.
You're welcome!
What do I do if I don't have a qr code for Set up
I believe there is a numeric code on the back of the doorbell that you enter in.
Easy pezy, thank you.
Thanks man
You're welcome!
Absolutely shocking, take the doorbell apart just to connect to WiFi.
Hence why I scrapped ring and switched to Eufy....
No subscription fee and 2k resolution!
THANK YOUUUUUUUUUUUU!!!!
Thanks for watching!
This is ridiculous. I have a cottage with white pebble dash. It’s very unfriendly for the consumer.
Just got new bell today and shite thing just says connecting and never connets
Try powering down and powering up your wifi network router/gateway. Give it another try. Is your wifi 2.4ghz?
@@sellgooddeals-DIY thaks for fast reply ❤️ do you mean forget the WiFi and put password in again? My WiFi thing said 5ghz
Sorry, power down your router/gateway once it connects online start the setup over again. Which ring did you buy? The original ring doorbell isn’t compatible with 5ghz only 2.4ghz.
@@sellgooddeals-DIY OK will go do that now then. It's the normal 1. Been trying to connect it for 2hours lol
@@sellgooddeals-DIY turned router of and on again and started the setup thing still don't work. So annoying lol
Tries resetting my gen 2. It won’t ask me for wifi password. Then proceeds through the set up only to say it can’t connect to wifi. As for the ring help line. As much use as tits on a bull !
This is the stupidest most ridiculous aspect ever! I just want to change to my new wife but by doorbell is wired and not removable
That’s not for a hardwired ring.
I'm done with this and shot one day to hell and ended up with nothing. It doesn't give the option to change the new wi-fi provider. It just says click to connect. It always takes a time then says it couldn't connect. ONE time I hit the jack pot. It asked if I wanted to change w-fi. It gave a reminder to have your new password with you then click next which I did. After clicking next it then used a network I've never heard of and NEVER gave me that change to upgrade the password on my new router. I've shopped online today and found out I could do much better anyway and at a lower cost especially the annual fee. Just in time since Next month I was up for renewal but no more
I dont even have the "change wifi" button
If your Ring Video Doorbell hasn't connected to WiFi for a while, tap on Reconnect to Wi-Fi Network.
Ours keeps connecting and disconnecting from the ring doorbell on my phone. I am looking on line for this issue but cannot find it...
This is bullshit I lost power for 5 a sec
Thanks!
Thank you!
You're welcome!