My man! You saved me an expensive service call. I was able to order an OEM carriage on Amazon with next day shipping for $25. Took me 15 minutes to replace the old one and properly lube the screw. Thank you! Probably saved me thousands because I was thinking maybe it's time for completely replace my 25 year old door and opener.
I’ve had a Genie garage door opener for 18 years and lube the ball screw 3 or 4 times a year. I didn’t know this item could fail. Now I’ll keep a closer eye on it. Four years later your video is still educating and helping homeowners. Thanks for taking the time to share this information.
thank you.. I am a 63 year old woman and just completed this in less than 1/2 hour. I was going to call a company to come and fix it.. You saved me a bundle !!
I just paid $252 to have a company come out and fix this because I thought I didn't have time. So not a good feeling watching your video, but sending gratitude for all the others you've helped save a little money! :) Keep up the good work.
God Bless You Man!!! Thought for sure I was going to have to replace the whole Genie and have someone install, and that was going to cost hundreds. My door just slammed shut and thought for sure it was done. I took a chance with the replacement part and your video was right on. Although my hands got a bit greasier than yours during the repair. But it was the best greasy job I ever did. Thank You again.
I have the same sound but only in the way up. Door gets about a foot off the floor and then stops. I'll try this. Was about to spend 299 at costco for a new opener. Thanks!
Wanted to come back and update here for others. It works. Saved me a few hundred plus labor to install a new unit. Thanks! Mine would only happen on the way up. It will stop about a foot off the floor. Closing worked fine.
Thank you so very much for the tutorial!!!! I have been divorced for a year and trying to do repairs here and there at home by myself. My garage door wouldn’t open and you saved me a few hundred dollars.
Thanks so much for this! My garage door was making the exact same noise and would go down but wouldn’t go up. Ordered the part and replaced it today, and it’s working as good as new. Thank you!
Hey WW, just wanted to drop you a huge THANK YOU for this video. I am not very handy but thanks to this video, mission accomplished and we have a now-working garage door opener for $15! Thanks!!!
I have about a 20 year old Genie Screw drive that has been PERFECT...same problem you are having- a month before our new unit is scheduled to be installed! So, I'll fix this and be all set; thanks for the video.
I RUclipsd this when it was a problem for me and was HOLY CRAP these videos are terrible. So we get just as annoyed when you just want info 🤣 Hence this video!
Excellent video - thanks! My Genie screw drive is still opening the door, but having some grinding and needing a little help (manual lifting) when opening - so I suspect it has the same problem.
@ it worked perfectly ! But the inside button to open the garage stop working the 1 stop press, i have to keep pressing the button in order to garage to open, but closing it just 1 press works
This is exactly what I needed to find. Great video. My door started grinding this morning. I'll be placing an order this afternoon. Through your links of course 👍
Awesome video. 1 Thing I would do is lower the opener closer to the door. The reason I say this, is because it's mounted up to high, so instead of pushing the door closed, its pushing the top panel down, causing that bend/flexing of the top panel you see as it's closing. This will also cause premature wear on the trolley you just replaced.
I probably need to replace the carriage since the latch will not stay up after I had disconnected it to fix one of the springs. I try to push the lever back up to re-engage, but it will not stay up.
You should spray the springs with WD-40 and then take your oil can and oil all the hinges and roller rods (not the rollers) and see if that doesn't dramatically reduce the noise.
Thank you, and yes it was! We thought it would help expand our reach a little and help relate even better to our audience. We will keep doing them as opportunities present themselves but for our wallet’s sake, we hope there aren’t a ton of them to do!
@@WeekendWoodsmen I don't think I ever told you that for the first year and half that I was watching your channel I assumed that you and Phil were a gay couple who were just putting it all out there and hunted together as an out gay couple. It wasn't until much later that you specifically mentioned in one of your videos that you live separately and had shared a deer carcass between families that I realized that you were not! I think I'm still kind of disappointed that you're not together. That would make you a youtube sensation.
Hahahaha! You are NOT the only person that has thought that. We had a high school teacher that ran into us years after high school and when she saw us she said “Oh, you guys are still together huh?” That’s funny, that comment just made Phil and my day (when he reads this)
@@WeekendWoodsmen OK well at least everyone else is thinking the same thing. That's hilarious. It's cool either way, a shame that you're not, but I know what your video for Valentine's Day 2020 should be......
Hmm, first tim I have heard that. Have you tried engaging the lever on different parts of the track to rule out a bad spot on the actual “screw drive”?
If that doesn’t do the trick I am out of ideas, outside of fixing this issue I have limited experience. I would also make sure the “screw drive” is actually turning. Which could indicate the gears turning the screw are grinding (if it isn’t turning). Springs could also be too tight to let it move? Those are just some ideas based on my limited knowledge. Hope you figure it out!
Check your door springs. If one is broken or they are not correctly tensioned, the door may be too heavy for the motor to lift and the carriage may slip. I had that problem, and had to have the springs re-tensioned just 5 years after a new door was installed using the old opener. The door should be supported by the springs enough so that it can be lifted with reasonable effort while the opener is disengaged.
This worked but when removing the old carriage I went past the white plastic switch and it snapped off. Old plastic.. now when the garage door closes it is not detecting when to stop and closes and then re opens. What is the name of this piece? Anyone have the link for that?
@@WeekendWoodsmen Here is my review on Amazon which details my experience. (do not work for Genie) Reviewed in the United States on January 4, 2019 Item Package Quantity: 1Verified Purchase Final Update: 5/2021 Yes, my garage door is heavy. It is a steel hurricane rated door for the stormy life here in Florida. It is not unreasonably balanced, it will stay in most positions of travel. So either these parts are knock-offs or the design is bad (not to mention unsafe) So Genie company either needs to get a handle on the people selling these counterfeit parts or come up with a replacement part that will not fail. Others will be doing the same thing I have just done. I just ordered another opener from another brand. Bye Bye Genie. 2nd update: The replacement for the replacement lasted just a few months before it failed. The same failure mode, the thin plastic guide sheered off. Update: The replacement lasted just a 6 months before the thin plastic blade of the track guide snapped off (a different failure mode) detaching from the track, and allowing my door to slam down. Luckily, no injuries. Since I have an old car blocking access making replacement of the entire unit difficult, I am ordering a couple more replacements to hold me over, and lubing the screw, but I am also beginning the process of looking for a new brand opener, likely one with a chain. This part is not made strong enough and I have lost faith in Genie. Update: It lasted exactly 2 years before requiring replacement. The teeth get worn down and it starts slipping. Ordered another one and replaced it. I plan to order a third one for next time, but once i get it will experiment with adding some chain lube on the screw drive to reduce the abrasion from dust/grime etc. ====================================================================================== Do not call a garage door tech if your door is not working and you can hear the carriage grinding and slipping along the track. The inside of this device has a metal screw track that can wear out over time and start slipping. It is very easy to replace, as the old one will slide off of the end of your track and the new one slides back on. The connections are by cotter pin which are easily removed by hand. The only thing you have to do is unbolt the track from the wall just above the door and swing it aside so you can slide the carriages on and off. It is a 10 minute operation max. You will probably get grease on your hands, so be prepared with paper towels and automotive hand cleaner.
@@WeekendWoodsmen yeah. I disassembled everything and the motor is turning just fine on its own. I'm not sure though if the female side of the screw ( the one that connects the motor to the gear) is still good. Because the issue seems to be where the chain is
@@lebohanghlapane250 was the slider piece that connects to the main drive screw worn out pretty bad? Part of me is thinking it may still be worth trying the cheap part fix (this video) before investing more money in it. If it works you are good if not then you know it’s not that and only costs you $30 or so to learn
Did a very good job just to let you know on your door arm it looks like there’s a bolt missing and you need to order a new emergency release rope and knob
If it is this type of system you can try disengaging the switch and sliding it towards the garage door. I am not any expert, but it’s worth a try to tinker with that
![Felix "Unfair" | [Stray Kids : SKZ-PLAYER]](http://i.ytimg.com/vi/Oswujxm2Ag0/mqdefault.jpg)
My man! You saved me an expensive service call. I was able to order an OEM carriage on Amazon with next day shipping for $25. Took me 15 minutes to replace the old one and properly lube the screw. Thank you! Probably saved me thousands because I was thinking maybe it's time for completely replace my 25 year old door and opener.
So glad it helped and thanks so much for the support! We really appreciate it! 🍻
It’s people like this guy that make RUclips a great resource. Thanks for uploading.
Glad it helped, thanks for the comment!
Amen
I’ve had a Genie garage door opener for 18 years and lube the ball screw 3 or 4 times a year. I didn’t know this item could fail. Now I’ll keep a closer eye on it. Four years later your video is still educating and helping homeowners. Thanks for taking the time to share this information.
Glad it helped! Thanks for the comment!
thank you.. I am a 63 year old woman and just completed this in less than 1/2 hour. I was going to call a company to come and fix it.. You saved me a bundle !!
Awesome, glad we could help!
I just paid $252 to have a company come out and fix this because I thought I didn't have time. So not a good feeling watching your video, but sending gratitude for all the others you've helped save a little money! :) Keep up the good work.
Appreciate it!
Thanks for the clear peoblem description and repair explanation. Got the part from Genie in 3 days and 10-15 minutes to replace.
awesome! thanks for the comment!
God Bless You Man!!! Thought for sure I was going to have to replace the whole Genie and have someone install, and that was going to cost hundreds. My door just slammed shut and thought for sure it was done. I took a chance with the replacement part and your video was right on. Although my hands got a bit greasier than yours during the repair. But it was the best greasy job I ever did. Thank You again.
Awesome to hear! Thanks for the comment!
I have the same sound but only in the way up. Door gets about a foot off the floor and then stops. I'll try this. Was about to spend 299 at costco for a new opener. Thanks!
I am thinking it will solve your problem. Yours must just be worn out early in the track
Wanted to come back and update here for others. It works. Saved me a few hundred plus labor to install a new unit. Thanks!
Mine would only happen on the way up. It will stop about a foot off the floor. Closing worked fine.
Awesome to hear! Thanks for giving us the update.
Thank you so very much for the tutorial!!!! I have been divorced for a year and trying to do repairs here and there at home by myself. My garage door wouldn’t open and you saved me a few hundred dollars.
glad we could help!
Have your boyfriend do them.
Just busted my garage door that was frozen shut. So glad you had this quick fix out there. Saved me a lot of headaches. Thank you!!
glad it helped!
Thanks so much for this! My garage door was making the exact same noise and would go down but wouldn’t go up. Ordered the part and replaced it today, and it’s working as good as new. Thank you!
Glad it helped! thanks for the comment
Thank you, I’m having the exact same problem.
great - thanks for watching and hopefully it works for you too!
You are my hero! Did exactly what you said and it fixed it first try. So easy and inexpensive. My garage door has never been so quiet either!
Awesome glad it worked! Thanks for the comment!
Wow! Options were $270 for a repairman, $500 for a new one, or $20 for your idea! Worked like a charm and quieter than ever! Thanks for the advice!!!
Very happy to hear that! Thanks for the comment!
You helped my save $200 thank you
great! you're welcome!
Hey WW, just wanted to drop you a huge THANK YOU for this video. I am not very handy but thanks to this video, mission accomplished and we have a now-working garage door opener for $15! Thanks!!!
Awesome! Thanks for the comment happy we could help!
My garage door started making that noise last night and this video helped a TON. I ordered the parts you linked to. Thanks for posting this!
glad it was helpful!
I have about a 20 year old Genie Screw drive that has been PERFECT...same problem you are having- a month before our new unit is scheduled to be installed! So, I'll fix this and be all set; thanks for the video.
Glad it helped! Thanks for the comment!
Just finished fixing my garage door, thanks to your video. Parts only took a few days to get here.
glad we could help!
Great video, to the point, not your life story. My favorite kind of tutorial.
I RUclipsd this when it was a problem for me and was HOLY CRAP these videos are terrible. So we get just as annoyed when you just want info 🤣 Hence this video!
Before I searched on YT I said to myself there is no way I'll find a match for Genie. But what do you know this pops up immediately.
Glad it did! Thanks for the comment and good luck!
Thanks for the clear, detailed video. Ordered mine, be here Wednesday. I'll update, once I install mine. Thanks 🙏
Awesome! Hope you are back up and running!
Excellent video - thanks! My Genie screw drive is still opening the door, but having some grinding and needing a little help (manual lifting) when opening - so I suspect it has the same problem.
I agree it sounds like it! Glad it helped, good luck!
Thank you so much! Im off to get some new parts. You made everything look easy. Not looking forward to climbing a ladder at my age! (68)
Glad it helped! Good luck!
@@WeekendWoodsmen thanks!!!
You just earned a subscriber for the garage door fix, even though I don't hunt lol. I will get around to going bowhunting one of these years...
Great to hear! Glad it helped!
Thanks for this video! It was as easy as you made it look.
Glad it worked!!
Thank you for this. So empowering to be able to fix your own system whenever possible. (I'll leave the springs to the experts.)
As will I 🤣 Glad it helped! Thanks for the comment!
Are they all Universal my garage door started doing this and we have and old Genie garage door motor.
Can’t speak for all but if it is this screw drive, it should work. Worth a try before paying someone to come out!
@@WeekendWoodsmenthanks from the picture it looks identical i went ahead and bought it for $13.
@@nismosr at $13 it’s worth the risk versus paying $100s just to have someone show up to look at it
@ it worked perfectly ! But the inside button to open the garage stop working the 1 stop press, i have to keep pressing the button in order to garage to open, but closing it just 1 press works
@ glad to hear it worked! That’s really weird on the button though. Never seen that happen before.
This video is a life saver!! Thank you for posting it.
Happy to help! Thanks for the comment!
Thank you Sir.
God bless ❤❤
you're welcome!
This is exactly what I needed to find. Great video. My door started grinding this morning. I'll be placing an order this afternoon. Through your links of course 👍
thanks for the comment! I hope it is a quick fix for you
Awesome video. 1 Thing I would do is lower the opener closer to the door. The reason I say this, is because it's mounted up to high, so instead of pushing the door closed, its pushing the top panel down, causing that bend/flexing of the top panel you see as it's closing. This will also cause premature wear on the trolley you just replaced.
Thank you for the tip!
Thanks very much for this. It was an easy, inexpensive fix and you explained it well.
glad to help!
Thanks bud! I just googled this up to make sure I knew how to do it right and this vid was the first thing that popped up. Awesome! 👍
No problem!
Thank you, the exact issue I'm having and you saved me a lot of money.
Happy to help!
Thanks for the video..........saved me time and money.........
great to hear! thanks for the comment :)
Thank you for the great instructional video
glad it was helpful! thanks for the comment
First video that came up with my issue. Exactly the same!! Thanks for the video.
Awesome! Glad to help!
Thank you! I just ordered the part. Saving the video for future reference.
great to hear! glad we could help
I probably need to replace the carriage since the latch will not stay up after I had disconnected it to fix one of the springs. I try to push the lever back up to re-engage, but it will not stay up.
Unfortunately I can’t advise on that, what you see here is about the extent of my garage door knowledge 🤣 I hope you get it figured out!
Thank you so....much! This is exactly what I needed to do to fix the problem!
you're welcome - glad we could help!
Exact video I was looking for. Thanks!
Awesome! Thanks for the comment
Liked it. just ordered the parts to replace mine. Thanks for the video!
glad we could help!
This worked for me just now. Thank you!
great to hear!
Me too... it's been out of service for months! and within 30mins (that includes setting everything up) it's fixed!!! Thanks Weekend Guy!!
@@kittykat837 you are welcome!
thx. do you use any lubricants? if so how much
I believe I linked to it in the description. I don’t remember exactly what it is. I also have a section in the video where I use it and talk about it
thank you!
You are welcome!
great...thanks. My wife will probably smile at me again when I conquer this one.
haha! that is always a good thing. glad we could help!
Great install if you have the room
thanks for the comment!
What's the name of the part?
Don’t remember off the top of my head, but There is a link to it in the description.
Great video. Mine now works great.
great to hear!
Best video for this problem - thanks!
That’s what we were shooting for! Thanks for the comment!
i came here for help and it helped thank you. also i loved the part "keep dropping stuff on the floor" lol
glad we could help! thanks for watching
how can I find the model number for my genie intellicode?
I am not sure but if I remember correctly there is a button you can push on it to make it discoverable by universal door openers
@@WeekendWoodsmen thanks. I replaced the carriage assembly like in this video but the garage door is still not opening. Maybe it's a different issue
You should spray the springs with WD-40 and then take your oil can and oil all the hinges and roller rods (not the rollers) and see if that doesn't dramatically reduce the noise.
Thanks!
Nicely done. This is a bit of a different kind of video for you, but interesting viewing nevertheless. You should do more videos like this too.
Thank you, and yes it was! We thought it would help expand our reach a little and help relate even better to our audience. We will keep doing them as opportunities present themselves but for our wallet’s sake, we hope there aren’t a ton of them to do!
@@WeekendWoodsmen I don't think I ever told you that for the first year and half that I was watching your channel I assumed that you and Phil were a gay couple who were just putting it all out there and hunted together as an out gay couple. It wasn't until much later that you specifically mentioned in one of your videos that you live separately and had shared a deer carcass between families that I realized that you were not! I think I'm still kind of disappointed that you're not together. That would make you a youtube sensation.
Hahahaha! You are NOT the only person that has thought that. We had a high school teacher that ran into us years after high school and when she saw us she said “Oh, you guys are still together huh?” That’s funny, that comment just made Phil and my day (when he reads this)
@@WeekendWoodsmen OK well at least everyone else is thinking the same thing. That's hilarious. It's cool either way, a shame that you're not, but I know what your video for Valentine's Day 2020 should be......
Haha, Phil was known as “girl friend #1” until I got married 😂
I didn't drop anything while doing this, now i have to start over😂😂
Dropping things is essential!
thanx man, mine is doing the exact thing...will try this out!
No problem! Thanks for the comment!
Thank you sir mine is making the same noise
Glad it helped!!
I actually had this same issue and replaced that part, but it’s still doing it now. Any ideas?
Hmm, first tim I have heard that. Have you tried engaging the lever on different parts of the track to rule out a bad spot on the actual “screw drive”?
@@WeekendWoodsmen I haven’t but I’ll try that today for sure. Thanks!
If that doesn’t do the trick I am out of ideas, outside of fixing this issue I have limited experience. I would also make sure the “screw drive” is actually turning. Which could indicate the gears turning the screw are grinding (if it isn’t turning). Springs could also be too tight to let it move? Those are just some ideas based on my limited knowledge. Hope you figure it out!
Check your door springs. If one is broken or they are not correctly tensioned, the door may be too heavy for the motor to lift and the carriage may slip. I had that problem, and had to have the springs re-tensioned just 5 years after a new door was installed using the old opener. The door should be supported by the springs enough so that it can be lifted with reasonable effort while the opener is disengaged.
Thanks your video was much more helpful then anything I got from the dolts at home depo n menards
Glad we could help! Thanks for the comment!
Just changed mine. It opens and now closes with LOTS of noise. Found the screw drive washers are rattling big time, but only when closing
Interesting. I didn’t have that problem at all. Hopefully you can get them tight?
Thanks bro, nice and easy!
No problem 👍
You...complete me. THANK YOU!!
Welcome!
This worked but when removing the old carriage I went past the white plastic switch and it snapped off. Old plastic.. now when the garage door closes it is not detecting when to stop and closes and then re opens. What is the name of this piece? Anyone have the link for that?
I do not have the link for that 😔
@@WeekendWoodsmen duct tape for now! 😅 let me know if you know the name of the part...
yep that worked for me
great. thanks for the comment!
How call this parts from amazon?
There is a link to the part in the description
Order the part directly from genie. Amazon has counterfeit parts that break.
@@kf3en do you work for genie? lol
@@WeekendWoodsmen Here is my review on Amazon which details my experience. (do not work for Genie)
Reviewed in the United States on January 4, 2019
Item Package Quantity: 1Verified Purchase
Final Update: 5/2021
Yes, my garage door is heavy. It is a steel hurricane rated door for the stormy life here in Florida. It is not unreasonably balanced, it will stay in most positions of travel. So either these parts are knock-offs or the design is bad (not to mention unsafe) So Genie company either needs to get a handle on the people selling these counterfeit parts or come up with a replacement part that will not fail. Others will be doing the same thing I have just done. I just ordered another opener from another brand. Bye Bye Genie.
2nd update:
The replacement for the replacement lasted just a few months before it failed. The same failure mode, the thin plastic guide sheered off.
Update:
The replacement lasted just a 6 months before the thin plastic blade of the track guide snapped off (a different failure mode) detaching from the track, and allowing my door to slam down. Luckily, no injuries. Since I have an old car blocking access making replacement of the entire unit difficult, I am ordering a couple more replacements to hold me over, and lubing the screw, but I am also beginning the process of looking for a new brand opener, likely one with a chain. This part is not made strong enough and I have lost faith in Genie.
Update:
It lasted exactly 2 years before requiring replacement. The teeth get worn down and it starts slipping.
Ordered another one and replaced it.
I plan to order a third one for next time, but once i get it will experiment with adding some chain lube on the screw drive to reduce the abrasion from dust/grime etc.
======================================================================================
Do not call a garage door tech if your door is not working and you can hear the carriage grinding and slipping along the track. The inside of this device has a metal screw track that can wear out over time and start slipping. It is very easy to replace, as the old one will slide off of the end of your track and the new one slides back on. The connections are by cotter pin which are easily removed by hand. The only thing you have to do is unbolt the track from the wall just above the door and swing it aside so you can slide the carriages on and off. It is a 10 minute operation max. You will probably get grease on your hands, so be prepared with paper towels and automotive hand cleaner.
Thank you!!!
glad to help!
Thank you. Just fixed mine today.
Awesome! No problem
Thanks buddy 👍
you're welcome!
That door is not balanced correctly.
say more...?
Anyone have a link to the part or know the name of it?
I have a link in the description
My garage door is also making that noise but it neither moves up nor down 😢 anyone know what it could be?
I am not an expert, but it could still be this issue. Is the drive screw turning?
@@WeekendWoodsmen yeah. I disassembled everything and the motor is turning just fine on its own. I'm not sure though if the female side of the screw ( the one that connects the motor to the gear) is still good. Because the issue seems to be where the chain is
@@lebohanghlapane250 was the slider piece that connects to the main drive screw worn out pretty bad?
Part of me is thinking it may still be worth trying the cheap part fix (this video) before investing more money in it. If it works you are good if not then you know it’s not that and only costs you $30 or so to learn
It worked ..Thanks !
Great! Glad to hear it. Thanks for the comment!
Thank you
You are welcome! Thanks for the comment!
The replacement parts from amazon will break. Buy from Genie directly.
To some extent you get what you pay for, I think people understand that. I have had my replacement in for over 2 years now without issue
thanks
You are welcome!
Did a very good job just to let you know on your door arm it looks like there’s a bolt missing and you need to order a new emergency release rope and knob
Thanks for the comment! I did replace that bolt. I can easily reach the switch from the ground so I didn’t bother putting a rope on it.
Always a know it all,someone to be critical just like Bob Vila!
I love you.
hopefully this means it worked?! we love our fans too
how do I know its not the long screw in the track? I noticed teeth missing where it stops
It may be but this is a good first step as diagnosis. I think I remember a gap in mine when I was doing this.
@@WeekendWoodsmen thank you so much, I ordered the part
Let us know how it turns out!
@@WeekendWoodsmen will do
@@WeekendWoodsmen worked like a charm bro! thank you so much!!!!
Changed mine still does the same thing 🤬
Hmm, that usually does the trick
my garage door goes up too far
If it is this type of system you can try disengaging the switch and sliding it towards the garage door. I am not any expert, but it’s worth a try to tinker with that
It is very bad to use screw drive opener, chain drive is the best, belt drive will not last .
thanks for the advice
Yours is just as noisy as mine
Hopefully before the fix not after!
The repair man wanted to charge me $275 for the part and labor.
Glad you found this before paying!
Thank you!
Thanks for the comment!