The Hidden Costs Of Amazon Shipping And Returns
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- Опубликовано: 13 май 2024
- Buying and returning on Amazon may seem extremely easy, but that simplicity comes at a cost.
Amazon has more than 115,000 drivers working under independent small businesses - Delivery Service Partners, or DSPs - who deliver Prime packages to doorsteps with one-day shipping. This is a large part of how Amazon delivers packages so quickly. CNBC talked to current and former Amazon DSP drivers about the pressures of the job. From urinating in bottles to running stop signs, routes that lead drivers to run across traffic, dog bites and cameras recording inside vans at all times - some of the 115,000 DSP drivers have voiced big concerns.
But once you receive your Amazon order, if there's any reason you are on happy, more than likely it can be returned. Sending back an online order has never been easier. It’s often free for the customer, with some retailers even allowing customers to keep the item while offering a full refund. Amazon returns can be dropped off at Kohl’s, UPS or Whole Foods without boxing it up or even printing a label.
But there’s a darker side to the record number of returns flooding warehouses after the holidays.
“From all those returns, there’s now nearly 6 billion pounds of landfill waste generated a year and 16 million metric tons of carbon dioxide emissions as well,” said Tobin Moore, CEO of returns solution provider Optoro. “That’s the equivalent of the waste produced by 3.3 million Americans in a year.”
Moore says online purchases are at least three times more likely to be returned than items bought in a store. In 2021, a record $761 billion of merchandise was returned, according to estimates in a new report from the National Retail Federation. That report says 10.3% of those returns were fraudulent. Meanwhile, Amazon third-party sellers told CNBC they end up throwing away about a third of returned items.
At the head of the pack, Amazon has received mounting criticism over the destruction of millions of items. Now the e-commerce giant says it’s “working toward a goal of zero product disposal.” Last year, it launched new programs to give sellers like Clausen new options to resell returns, or send them to be auctioned off on the liquidation market.
This record number of online returns has created a booming $644 billion liquidation market. As supply chain backlogs cause shortages of new goods and Gen Z shoppers demand more sustainable retail options, pain points for one sector of retail are big business for another.
The nation's only major public liquidator, Liquidity Services, resells unclaimed mail, items left at TSA checkpoints, and outdated military vehicles. It also refurbishes highly sought after electronics, from noise-canceling headphones to the machines that make microchips.
CNBC takes you on an exclusive tour inside a Liquidity Services returns warehouse outside Dallas, Texas, where unwanted goods from Amazon and Target are stacked to the ceiling before being resold on Liquidation.com or a variety of other marketplaces.
SEGMENTS:
00:00 Amazon DSP Drivers Reveal The Challenges Of One-Day Shipping (June 2021)
24:19 Where Online Returns Really End Up And What Amazon Is Doing About It (January 2022)
40:49 How Liquidating Unwanted Goods Became A $644 Billion Business (February 2022)
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The Hidden Costs Of Amazon Shipping And Returns
My UPS driver seems to always have a smile on their face and greets me.
My Amazon driver looks like they're being chased at all times.
I'm friends with my UPS driver. We hang out all the time. My Amazon delivery drivers are so cool too. I live in Las Vegas.
God forbid anyone hustles!
Being chased by porch pirates and unleashed dogs !🐕
They are probably on a timer, they sre promised a certain pay amount at start of each shift.
If they take too long to unload the 300 something packages by certain time then they get docked pay.
You get promised $20 an hour and if you don't complete all deliveries by end of shift you get pay deducted to $10 an hour instead of the promised $20 an hour.
That's why Amazon delivery drivers always act like they are out of breath or getting chased by something.
It hurts to see how many returns are dumped in landfills when so many people are needing it. It’s really sad.
Really, no one 'needs' all of this crap.
Before you can solve a problem you have to think “who profits from this problem”. The goal isn’t to house feed or employ everyone b/c everyone getting free stuff wouldn’t be profitable for the few. I agree with you but had this revelation made clear a few years ago.
Same. It makes me reconsider all my life decisions since Amazon's been around. I also never knew these drivers were independent contractors. No wonder Bezos is a zillionaire.
welcome to capitalism
many kids in the us still go to sleep hungry yet grocery stores throw away tons of food everyday
Shout out to all the Amazon Drivers out there!!! I appreciate your hard work, dedication, and all that you do to make deliveries happen for us!!! AAA+!!!
Whenever I'm at home when a package is delivered, I always say Thank You to the delivery driver. I was doing that before I knew the drivers owned their vehicles.
its so hard and time restricted they can stand about vlogging.....
Surely not ALL of them😉
Ups. As a past ups driver, 115 stops is Nothing! We do up to 500 stops during Christmas. 300 when it isn't.
115 is po-dunk cake walk go home in 4 hour day.
ALSO shout out to those people who buy so much unnecessary and abuse the return policy to make everyone's life miserable.
If I get bit by a dog, I’m not finishing anything, I’m attending to myself first, damn those packages!
True
They need to implement backup drivers at the ready to come out while the injured get treated.
Me too! I don't want to have the bite get infected.
Carry pepper spray with you.
bruh . all day long lol
If Amazon wants to reduce returns for clothing, force clothing manufacturers to stick to a standard size chart for the US market. If seller's clothes don't meet the size requirement, then they can't sell. Simple as that.
I know my measurements to a T because I sew. And I read the size charts, read the fabric content (so I understand the stretch of the fabric and/or shrinkage), look at every picture of other customers wearing the garment I am considering, then read ALL the reviews. I really appreciate other women who put their measurements in their reviews, because when that happens, I usually don't return my items. But after spending a considerable amount of time critiquing each item I am considering buying, if I order 5 skirts intending to keep them all, I still average returning 2-3 of the 5, which either don't fit at all (size chart is completely wrong, usually too big because the manufacturer did not account for fabric stretch or shirring), or the fabric is different or of very low quality than the item description (or the item description lied, like said the fabric was cotton and it's modal) or the fit is just ridiculously wrong (waist band of a dress sits on top of my boobs, or sleeves are too short/long/uneven or something ridiculous like that). I bet if they forced manufacturers to adhere to a set size chart, returns for clothing would drop in 6 months significantly, as people figured out how to make that size chart work for them. It's why the guy in the video said brick and mortar stores like Macy's, Kohls, JC Penney only have a 7% return rate....because people know how Kohl's "SO" brand, Penney's "St. John's Bay" Brand fit them, because it's fairly consistent and the size chart has been in use for years.
Great point.
Heck yeah! Yesterday I went to the mall and I was wearing a pair of size 6 shorts I bought last year. While I was there, I tried on a pair of size 8 jeans and they fit perfectly. I tried on another pair of jeans - different brand, but same style - also size 8 and I couldn't even get them past my knees! I tried on a dress size S that fit fine, and one by a different designer size M that was way too snug. Yet if my spouse tells me the waist/inseam size of his jeans, they will fit every time, he doesn't even have to try them on. Ditto if I know the neck/arm measurements of his shirt size. I makes me angry all the TIME women have to waste trying on clothing because sizes are all over the map.
*thunderous applause* 👏 👏 👏 I work as a dressmaker and a renegade tailor and this is so important 😪☝️ this vexation puts many people off of shopping altogether
There are jeans made for "skinny" that don't go past my quads, same size but baggy fits me just right
Edit: 38W x 36L
😆 the quite simple reason brick & mortar stores return rate is so low compared to e-commerce sites is you can try on garments prior to purchasing.
On the routes Amazon drivers get today.. their break and lunch times are not built into route and Return times. Essentially Amazon does not expect drivers to take breaks anymore. They hand you 400 total packages to deliver to over 200 homes and expect you to finish in 6-7 hours. Everything is a metric and measured. That's why you're now seeing a trend of unionization of major corporations because people have had it with the abuse and greed of these companies.
@@Chad_Max Most get weeded out before they can become legal immigrants. That's why it looks like they are more successfully than native-born Americans. Especially if they were already rich or educated before coming to this country.
Thank you for telling tell me its ok for companies to Exploit workers without telling me its ok
Just so you know at least at my DSP, you have to take two 15 minute breaks and a 30 min lunch. As in the delivery app actually forces you to take the break and won't let you continue delivering until the 30 min timer has passed.
I know, you don’t like it, go flip burgers!
with inflation up, possibility is job shortage.... when that happens....
This made me appreciate the delivery ppl a whole lot more, thank you.😊
.With inflation running at a four-decade high, a Recession is now the ‘most likely outcome for the economy. How can I grow my portfolio to outpace inflation and maintain a successful long-term strategy? I have been reading of investors making about $250k profit in this current crashing market, and I need ideas on how to achieve similar profits.
Find stocks with market-beating yields and shares that at least keep pace with the market long term. However, for a successful long-term strategy you have to seek guidance from a financiaI advsor.
@@bernisejedeon5888 Having an investment adviser is the best way to go about the market right now, especially for near retirees, I've been in touch with a coach for awhile now mostly cause I lack the depth knowledge and mental fortitude to deal with these recurring market conditions, I nettd over $220K during this dip, that made it clear there's more to the market that we avg joes don't know
@Dave Delva The adviser I'm in touch with is "Julia Ann Finnicum", she works with Merrill, Pierce, Smith incorporated and interviewed on CNBC Television. You can use something else. for me her strategy works hence my result. she provides entry and exit point for the securities I focus on.
The engineers designing their routes should be made to actually do their routes in person for a week.
well they are a bunch of morons since i only get about 4 out of 10 packages i order. i have had more refunds and actually getting my packages.
AI will plan them....
Many engineers have done the routes and go on check rides regularly. Many of the people working for Amazon are not cut out for such a job.
@@omegaman4153 As a delivery driver that's 1000% false, and you're just coming off as a bootlicker.
Should we be blaming engineers or their managers who force outrageous requirements?
Working in industry, though not for Amazon as a driver, one thing they are missing is not giving the drivers regions of work.
UPS, DHL, FedEx, Royal Mail, - here in the UK - and the like give drivers regular routes to work. This enables the drivers to be familiar with the conditions of their environment, know when traffic is heavy in certain areas and learn short cuts that will save them time on their routes.
This knowledge is priceless and can only be achieved with drivers delivering to the same region, day in day out.
Also, having some way to feed back issues with the systems provided would be priceless and best if that system is delivered on a personal level, a member of staff at each location whom is responsible for acknowledging the feed back and then relaying it to those who can make the change.
Finally, having a portaloo/a camping toilet, like those found in campervans/Winnebago's is the obvious solution for the lack of facilities available and this should be applied industry wide. To support this, onsite cleaners can be on hand to clear this at the end of shifts, making the vans ready for the next shift - this should be standard.
Instead of chemical toilets, you could use compost toilets and then sell the biproduct to the fertilizer industry to support the facility of the toilets. That way it comes at little or no extra cost to the business, employees are happier in their work and you help facilitate the transition to the use of healthier fertilizer to grow crops for a more sustainable economy. A green touch that is on par with the ideology of Amazon and its founder Jeff Bezos.
They don't have to because they hand off most of their work to said companies. UPS, USPS, FedEx, etc.
UPS and FedEX may have regular routes but they still can't seem to deliver to the correct addresses. 90% of my packages never arrive without issue, and 20% not at all. And there is little I can do and they don't care, despite having paid for the delivery of my package to my house myself I'm not considered the customer, the shipper is, so my satisfaction is irrelevant, my receiving the package is irrelevant.
@@prasad-5207 Del
@@RoySATX You indirectly pay for a fraction of the delivery fees and yes shipping company will rather deal with the shipper than receiver for many reason.
amazon's ideology is profit, not eco friendliness lmao. don't believe their greenwashing
Man must be tough getting them boxes out. 😢 thank you all who make it happen, especially the drivers!
The simplest option, stop using Amazon.
Especially the drivers ? What good are the drivers without the warehouse workers pulling product getting the deliveries ready ? What good are they without the stockers ? What good is any of it without the website to order from ? What good is the website without the computer manufactures making your computer? What good are the computers without communication ? What good is any of it without electricity?
LOL, especially the drivers.......
@@smf2072 yes, especially the drivers. They’re the ones going into crime areas, dealing with traffic idiots AND handling the boxes. The warehouse worker just stands there behind a conveyor belt. Although I never said they were not necessary, just that their job is a bit easier.
I am so thankful for the r ability to return things. I have a little trouble getting items where I live and it’s very frustrating especially when you’ve ordered like $200 worth of stuff. I use Amazon for most of my shopping because being legally blind stores can be overwhelming for me since I have hearing loss as well and I have trouble hearing customer service agents, so I’m very appreciative of their policy. I wouldn’t use it for any other purpose but that or if I ordered the wrong size of some thing for my son, but yeah, they make it so easy to get things done and get the things I need for my son and my
house and myself.
While I do appreciate your service, they really need to work better with their workers. The way they are treated is ridiculous. And that should be a violation of honestly OSHA standards because if you can’t go to the bathroom, get food, and things like that it’s putting too much stress on the workers mentally, physically, and the health consequences should be enough that Amazon, as much as they make can do way better than they are.
Yes to all of this. Thank you for taking time to say it out loud!
Sure.....they could....but chances are you're not going to like the price increase on the products you buy.
Womp Womp
I really appreciate delivery drivers , they almost always bring my packages to my door and that for me is gold ,thanks drivers
NEVER has a delivery made it to my door. The gate is always locked.
@MR. RICKLES FARTTENHOOS I have private property, in it's real sense. NO ONE, in 20 years, has or can just walk up to my front door and knock. There is no doorbell and it's never locked.
@@punapeter so in essence, your reply has nothing to do with the original comment - totally irrelevant and just you sharing how you've set yourself up for privacy.
@@teeokeefe not at all, he shared his driver/door experience as did I, you're just trollin. You have nothing to share because trolls don't get deliveries. lol
@@FreightmareFTW I have no cross to bare.
I'm an amazon driver currently. Amazon has been saying forever that they are reducing stop count but what they actually do is just group houses that are close. Some times in groups of 3 or 4 houses with like 6 packages total and they count that as 1 stop. It's still doable but in Arizona in the summer it sorta sucks
Why are you an amazon driver if it is that bad?
@@MANMETR cuz it's hard to find another job that actually pays decent.
@@Nyghtwolf007 target DC $24 goes up $2 after midnight
Hey you..whoever...you guys n girls are AWESOME! Few years ago...I got stuff...I also got QVC stuff...not by Amazon.
So I got Christmas cups ..for folks. You know..when poor, old etc..even phx az..hot coco umm umm good! So I ordered 4 cups...just for good folks.
Seems those days are fading 😕. Sad.
...i do know...when I gave him a ..lol...diff cup...was surprised. I don't see him anymore I don't order much...but...this brought back some nice memories of a EXTREMELY NICE YONG MAN...but I don't know his name. Crap. Hope he enjoys hot coco in cup ...up north or maybe ..Dec...cuz...late june..july...
.......ya all folks...PRAY FOR..."CLUMATE CHANGE!:
I’m a Driver in Arizona as well. The job is honestly super easy, the fact that these people complain about 113 stops and 150 packages is crazy. My routes consistently consist of 180 stops and 300+ packages and I get done quicker than most. The heat is no joke but the real problem is many drivers spend their day messing around on their phones and it ends up putting them behind on their route.
I used to return stuff. Now I just hang onto it becasue most of the time, I can re-use it for something else. Cheap clothes I just use for rags or house cleaning. A lot of things can be used for school projects or art projects by my kiddo. I even have my husband improvise on furniture. I mean, if it's total garbage, yeah, I'll return it, but that has yet to happen. I have been an Amazon Prime member now for 4 years. We even have a store called Bin Drop in our area that solely sells returned items!
What they don't talk about, which is amazing to me, is that if something goes on sale on Amazon through the same seller and same item. If you ask for a price match they cannot, they tell you to return the item and reorder it, even if it's just for a few dollars. I bet you a lot of waste comes from this
yeah man i bought a galaxy smartwatch and a week later it was $70 discounted....i asked to price match...NOPE. had to return it and rebuy it..
Sellers do not and will not price match., Nor should they.
@@awack_ Nor should they? You think it's better to waste shipping and return the item which they usually throw away or sell in bins? I understand price matching but it should be up to the seller. But if you think it's better just to return it, then I feel sorry for you
Sure thing.
If you're a habitual product returner, Amazon will start charging shipping costs tor returns and/or cut off your account.
I appreciate all delivery drivers. Thank you Amazon drivers if no one has told you lately. You're like real life Santas to me.
like that helps..
@@abigailmendoza2502 💯👍
They could be way more efficient
105 on 3019head game 🌯
This approach on delivery isnt just an Amazon problem its an industry problem. I work for Costco as a trucker and they really do stretch their expectations to the edge on employees. In a 8 hour shift they will route the 1st load from central NJ to Long Island NY which, with traffic can take 8 hours alone round trip. Then they will give the driver a second load that may take an additional 4 hours. They route these days expecting them to be done in 8 hour shifts. many drivers will not take lunch and skip breaks. Keep in mind they ARE paid hourly but most drivers do not want to live at work and FEEL forced to spend half the day there.
Lwil sinp
8 hours ? Lol thars only a half day
Yes and its sad because they know your up against the log book and hours etc. but still get upset because of weather, snow, road closures due to accidents and the other delays. If I drove a rig for them, I'd tell them to doctor my log book themselves and be sure to have the next trailer double checked for safe operating brakes vs. force me the driver to take all the risks.
All I can say is I have NEVER encountered a delivery person (except for pizza) who has not been cordial or not gone out of their way to assist me with the packaging.
In europe more and more company uses post automats which fits hundreds of packets. They usually locates in a busy area which opens 24-7 so you can pick up your delivery any time. I think this is the future and it's better for the enviroment.
We have that here too,we invented that
If the customers are too lazy to go to a store - they are probably too lazy to go to a pickup point. You underestimate the laziness of far too many Americans. 😎
Its not REALLY delivery then is it ?
The store up the road has all the stuff I want delivered to me....I just gotta go get it.🤣
UPS gets my business whenever I can, they kick ass, my stuff always makes it on time, intact, and no issues with international shipments!
What area are you in? I only receive 20% of packages handled by UPS. If ordered through Amazon I get my money back, otherwise I just get screwed. I'm charged shipping but the shipper pays UPS, therefore UPS does not consider me the customer. UPS marks package as delivered, shipper sees the package was "delivered" and neither UPS nor the shipper care where it was actually delivered. It really is a nice scam.
Any time I’ve used ups in the last few years it wasn’t by choice, it was because I ordered through Walmart or target and certain items ship through them.
I’ve had a few problems with ups, not so much with Amazon just because when I did have problems with my package I got my money back or they sent out another one.
UPS has failed me many times, including from amazon... FedEx? Not once. So I typically avoid anyone who ships strictly UPS, I avoid FedEx only shippers too if international due to fees unless they handle everything in the costs.
Afaik only UPS will hold your 80lb package hostage at the request of the shipper for a signature... (pre-pandemic, I don't drive, I luckily live a 20 min walk from a UPS store but still I had to buy a dolly for that purchase, it was winter right after a storm too)
UPS sucks. Only had them claim "undeliverable" and makes you come pick your package at a ups store. Lazy drivers
Amazon doesn’t act like a top tier company, they are too cheap and don’t care for their staff …
Sounds like Walmart
The same problem occurs with big box stores. If something doesn’t sell, it goes to the landfill. Returns, go to the landfill. So don’t just blame Amazon. We need to clean up the whole mess of big box, stores and companies like Amazon.
if amazon has cameras watching them and mentoring them then amazon should be held responsible since they have a hand in their behavior
Guessing those cameras are to ensure things that happen at USPS UPS etc where packages and mail are found in rivers or are just "missing" doesn't happen. Also shows when the amazing driver was at fault for an accident or were in the wrong and yeah they will be fired. Personally I think that puts a good pressure on drivers to be very mindful of what their doing because there is no privacy.
That right
This is a very valid point!
This so called safety camera/setup is not there for the dirver it is there for Amazon's safety in case of a lawsuit.What this tech does not reveal is the ability of drivers to react to safety protocol when they are tired/exhausted trying to keep up with the heavy workload.
Amazon should be fined for the landfill waste! Amazon should donate these items to charities that can be resold for extra money that can help others!!😇
You should be fined for wasting internet space with silly comments
you should be fined for eating junk food and getting fat
Its Amazon customers who are filling the pits, not Amazon !
With those folks who order clothes in three different sizes in mind, I cannot figure out how DISPOSING of nearly ALL return items fits in any profitable business model
Because most people are ordering cheap chinese garbage that has been marked up from amazon.
Clearly the clothes cost nothing to make when you look at how profitable they are. In the end they get to claim the millions in sales and returns is in a different area, and most don't return so if a shirt cost a dollar to make you spend 12, it costs 2 to return, times millions of clothes all those non returns pay for that return, they wont care where all those returns end up as long as they don't have to worry about it.
That's because YOU are the product
Amazon does not own the products. Amazon is a platform.
@@complexequation807 exactly. A platform for tyranny ☠️
I have never once returned a product. If it’s clothing that doesn’t fit, i just give it to a friend or family member, or i donate it. There’s always someone else who could use or need it.
I returned my first item the other day! LOL Been ordering online since who knows when?? 2003?
As an overseas buyer for more than ten years. I had no idea about how huge operations these men and women do. Distribution, delivery and return services. And selling in the secondary market
You are doing a great job 🌹
😊pp
economic vacum cleaners
Amazon not doing good at all
You didn't?
How did you think it all happened ?
Most times the delivery people receive a tip from me along with a fresh fruit or water. I always think about them on the road while waiting for the package to arrive. I also never return anything.
I barely ever buy clothes online because of sizing. If Amazon (or anyone else) let me just put in my measurements and see clothes that fit, I'd be hooked. Why can't they just do that?
As an example, when I try on Levi jeans, I always get the same size and style. However, I have found that any two pairs of the same color, size and style to not be consistently sized, so I have to try on muliple pairs just to find the one that fits. I've also found that Levi the same size and style but different color are even more differently sized from each other. For brands like Abercrombie, I have to purchase a full size larger than other brands for anything to fit me. Nike shoes run at least a size small too (and narrower than other brands of the size labeled size).
If clothing sizes could somehow be standardized within brands and between brands, what you're suggesting *might* be possible. Personally, I don't see that happening.
Best wishes for these hard workers! Thank you for your time and service!
My prime membership is up for renewal in 90 days. After being subscribed for several years, I think I’m done now.
I’ll still use Amazon for infrequent purchases, so this isn’t some act of protest or anything like that, but it’s made me realize how much I take for granted without knowing what sinister stuff goes on behind the scenes.
I have been using it less & less the past year regardless as I’ve been a lot more financially responsible since 2020 and it hurts a little but when I could have used that money to hammer my investments harder especially at this young age.
The price increase definitely doesn’t sit well with me, and if not getting packages in 2 days or less is my biggest problem, I really do not have many problems worth fretting over. I’d much rather just keep my Costco membership which I get a much better ROI anyway.
Thank you for sharing your calm, logical and ethical perspective. If only more people thought the way you do!
Regarding clothing returns, I assume the extra cost of returns would need to be compared to the costs of having a physical store (rent, utilities, employees, insurance, etc.). Not sure why they can’t just sell the returned clothes to outlets stores.
Yes or donate them to families in need all around the world
@@rabbitroyale1315 there's a couple of doc. that have been done on charity, just the european charities pretty much bankrupted local clothiers in parts of northern africa. It's actually one out there called " Dead Man's Clothes." It's a huge business, you honestly think all those clothes go to ppl for free. Most of the country's that get these have NO recycling after independant contractors get them. Funny we buy designer clothes from company's in other country's that pay workers starvation wages and when we're done with them they go to other country just as poor, most of whom don't want them.
@@williamralph8396 I think I saw the same documentary as you. They showed people buying big bales of donated clothes and sorting through them. The unsellable clothes were left to clog the drainage ditches beside the road. There were gigantic mountains of clothes at the dump.No clothes manufacturing company can compete with the donated clothes market. So much of our economy is based on disposable or cheaply made items. Getting items repaired is almost a thing of the past now just throw them away and buy new ones.
@@beckyshell4649 there is no hope for Africa. even free donated clothes produces greed and corruption like everything else there. What is the answer to pull 3rd world countries out of poverty and make them self-sufficient? historically that has only happened for a handful of countries in e europe and e asia.
Maybe the Turn 7 store buys Amazon returns.
ruclips.net/video/26X3EoDfjv8/видео.html
I needed a micro SD card returned because it would not work. I couldnt figure out how to ship it safely, so I secured it in an SD card adapter that came with one of the many SD combos Ive bought through the years. When my replacement came, so did my SD adaptor. I was shocked... and actually quite impressed.
I never understood why don't they had a more warehouse sells for returns items, more donations even send to other poor countries they might able to use them.
The delivering isn't just an issue with Amazon. Ups, fedex, usps, and all those big name delivering companies all have delivering issues. Workers are overworked and underpaid. Turn over rate is relatively pretty high
1 word "UNION." Rather have a devil fighting for me than no one at all. Cause hows that working for ya?!.
Amazon and also Walmart worksers soon to be outfitted with wearable tech to so called reduce workplace injuries. Funny thing, there will be wearables with microphones....Total control. People need to stop shopping at these businesses, it's the only reason they continue to exist. People bring it upon themselves.
Last time I checked.......AMAZON IS NOT THE ONLY EMPLOYER IN TOWN....dont like your job your free to go elsewhere 🤷♂️
Underpaid? Amazon starts at $18+! USPS starts at $25+! Who TF is underpaid?! lmao
"Turn over rate is relatively pretty high".... meaning there is always somebody else ready to take that open position.
I’m a class a delivery driver for a foodservice company (union). Regarding driving, Amazon and box truck drivers make some of the most dangerous moves out there. Class A drivers are often trained to be extra cautious when we see those vehicles.
@That V8 Life I’m sorry to say that’s not true, the non-cdl holders are the most dangerous. Texting while driving, speeding, tail gating over in here in Florida . I’m a step van and I obey the law.
@That V8 Life I meant regular sedan drivers, trucks, little Prius, and those small cars that try to speed like hellcats, I’ve seen them down the road and always try to drive like van diesel.
@@prasad-5207 r u ok
@@dvelop4975 I say not OK about Amazon. U Amazon's che
@@prasad-5207 You just have to verify your details with a few documents? to ensure that someone else isn't trying to use your card etc to complete a purchase.
Man, great journalism here. Applause to everyone that put this together. 👏
a lot of bergs and a lot of steins
What I find frustrating is when I order items from Amazon and they divide up the order into several deliveries. Why do they do this? More boxes, more packing materials, more delivery stops, it just seems so wasteful.
Coming from different warehouses. The cost and logistics of getting everything in the same place before delivery isn't worth it, to amazon.
Same thing with returning multiple items, and they'll need to be boxed separately and shipped to different places, wasteful but amazon has decided it's more cost efficient.
Make sure to thank Jeff Bezos because he really cares. 🙄
That's why Amazon is pushing everyone one to have a delivery day. This way they can hold items until your order is completed.
Different facilities are set up to handle different things, the building I work at, for example, does not handle any flammable and combustible items and pretty much nothing larger than a 12 pack of Gatorade bottles
Select the 2 or 3 day delivery. It literally says recieve in fewer boxes and in less trips to your home. Selecting the 2 or 3 day allows them to group items rather that direct ship for next day.
Proud to say I have never ordered a single thing from Amazon and I never will
Your missing out lol.
@@gomezx6056 yes you are, missing out. lol. closing your eyes be careful next time you wake up they may have bought out all your options. Nothing is wrong with the heart of Amazon--it's just cold rn..
@@EugeneRoberts I know man I was just being sarcastic. Good for him for not contributing. However they may just be a middle men operation but more than that they sell convince. all in one store, quick shipping to your door step and most of the time they beat the competitors prices. hard to beat that at the business level.
They have everything (even parts for everything) so you don't have to drive to five different stores to find it.
@@crand20033 I support small Business owners. I support local business. I can find everything I need in Kansas City Missouri very rare I order parts online tractor supply store or auto stores have everything I need
It's funny, they never deliver anything in one day anymore even though you pay for it in your Prime membership. Never.
they deliver multiple items in 24 hours or less for me. pretty much everything i order.
Maybe you in a bad location
Amazon's big problem is that a lot of the information describing products on their website is crap garbage and junk.
Amazon does require DSPs to provide certain insurances to drivers, also when I was a driver in 2017 routes were around 240-280 stops.
Not mentioned here is that many returns are caused by POOR packaging. They often ship in the thinnest box and packaging in order to be "green", but then energy is wasted by the return process. Every time I've returned stuff is because of shipping damage. Expensive Items shipped in plastic envelopes that just get destroyed through normal handling. And burning up merchandise instead of donating is just ridiculous.
Being "Green" is the first mistake most companies make.
Lol they once sent me my Starbucks glass cup in a padded envelope. I bought a yeti bottle and they packed it in a huge box with ONE air bubble. Ended coming with a dent but I let it go since eventually it will get dented.
Amazon needs to be broken up! They punish small businesses. And all you see on LinkedIN is the employee excitement of opening new hubs, but no Unions and high turnover. Amazon sucks!
They give us cheaper prices and pay at an above market rate. Yall just want to complain.
I am the small business that runs on Amazon. I dont think people realize half the stuff on there comes from sellers like myself
Where do you shop ? Show us NOW right NOW your last order. Was from where ?
Do you order from Amazon 🤫
Amazon pays better then any retailer I know
Amazon taught me the only way to make money is to accomplish the impossible by putting unrealistic expectation on it's employees.
YEP....THINNING THE HERD, CREAM ALWAYS RISES
@@harryballsacky You aren’t very smart, are you?
slavery at it's finest
This is spot on. They ran me like a dog! And even when you go fast, they want you to go faster! Literally saw a driver get in an accident and then was asked “are you okay to still keep driving? Yeah? Cool! Keep going you’re doing great! Thanks for not calling that police.” Because they want that $$$
And this folks is why if you want a successful driving based company, you don't hire women.
@@andyezzJeff Bezos is a man
Were you a DPS? Cause DPS is like you work for a temp company that contracts with Amazon.
I agree. I’ve been a truck drive for over 35 years. I learned my craft in the Army and even so in the Army my training never stopped until I was honorably discharged.
Their 2 day prime isn't true anymore it's more like 3-4 I've even had 5 day delivery 🤷♀️ doesn't seem worth it anymore.
Five day delivery is very standard for the industry. You’re just spoiled bc you’re hoping people break their backs for your stuff. You pay a very low premium for unlimited free shipping, stop complaining.
It is sad that Amazon puts all this strain on their employees. I understand you want to deliver packages on time, but there is a point where you need to say that enough is enough and employee and everyone else's safety comes first. I am sure consumers would understand. I use Amazon and I am fine if my package did not come the next day if it means saving a life or letting that driver have a few extra minutes to him/herself - even if it meant to use the bathroom (not in a bottle). When is OSHA going to step in and do something?
Are you willing to pay even higher prices for your Amazon purchases to address your laundry list?
@@mysteriousjz yes
@@nzmanhdee6246 you may start tipping your driver heavily, please
@@_Meng_Lan you may start tipping your driver heavily, please
@@mysteriousjz 10-15%
5:55, "20 000 dark blue mercedes sprinter vans", shows a row of ford vans lol.
I had Amazon Prime for a year. Average delivery time was about 5 days. I never ever received an Amazon delivery promised "next day delivery" delivered on time. Never. Sometimes I didn't receive the delivery at all.
There's been 2 times within the past year alone I never got a product I ordered. You can best believe I got a refund on both occasions.
Where do you live? I live in a major metro area and unless there is a weather delay, I always get my deliveries on the day Amazon says they will arrive, whether that is 2 days, next day, or order in the morning and it arrives in the evening if I order more than $35 of same day eligible goods. My mother-in-law lives in a small town (10K people) 2 hours from the nearest "major" city (Sioux Falls, SD). She never gets free next day delivery, and most free Prime deliveries to her are 3 days, not 2. My dad lives in an incredibly rural setting (10 minutes away from his town of 300 people), and again, the quickest he can get things with free delivery is 3 days. Sometimes 4-5 depending on what he orders.
I suppose its because you identify as black & a white person owns the company, right ?
Typical........
Minimalism is the answer, collect memories and travel don’t pile useless stuff
Been a minimalist for many years. People will soon figure it out when they can no longer afford the useless junk they buy.
it is better to transport a package than some large ass human that needs to travel.
You will own nothing and you will be happy....
Easy there, jockstrap.
There are so many other jobs available. There must be some benefits that make people want to keep the job for Amazon.
Shaleen you are the best! Your work ethics and attitude are the best. I hope you can graduate from this job and live a happy life!
Love Amazon ! Being older, I don't have to drive to a store, fight for parking, then hope to find the item I need.
I wish people would be more conscious when they make online purchases and only buy what they really need/they know they will keep. It’s really sad that most returns end up on landfills or burned.
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Yea people are the problem not amazon😂
@Yummy Spaghetti Noodles dogs get cold too. If you're cold their cold. Buy them a sweater lol
@@alexwheeler6426 how is amazon at fault for what people return
@@mayainverse9429 coz they selll crap. How is it people's fault that amazon just dumps everything?
::sigh:: I remember when Amazon just sold books….
So do I, and even back then, Bezos was saying he would make Amazon the biggest company on the planet.
@@mikeletaurus4728 Yep.. crazy where Amazon is now, I’m a Prime member and I buy food from them now, but seriously bring it on! Amazon is a great counter to places like Walmart and in the end the consumer wins.
Amazon stopped all deliveries to me in Philly, now it's almost exclusively USPS. Amazon is no longer even close to their promised 2 day shipping. I place orders now and it may be a week until it's even marked as sent. So they aren't even adhering to the new standard they set for online sellers and I'm using them less and less for my supplies. I'm going directly to the companies because I'm getting the same, or better service, by not going through Amazon now.
My wife works as a scanner for amazon. She says they throw everything in there and don't care about nothing. They have to complete a crazy amount of scanning per day and if they don't meet that number they are in big trouble. To eat lunch many dont even go yo the dedicated place because sometimes it's like to blocks away and the lunch time is very short so they eat in their working area. The amount of pressure for those people is just intense !!!
As soon as a company takes away their return policy it fails as a business. Anytime I have been given an issue returning something I never return to that store again
Exactly so we end up using amazon
They don't have to accept returns it just depends
@@coffeepeachesplans yea they do by law in most countries.....
@@anonymousone6075 no they don't
@@coffeepeachesplans yea they do in pretty much the whole of europe....
This is why I got rid of my prime. If i can wait for my other packages I can wait for Amazon. So now I just wait for the normal shipping days that are free. I was prime for over a decade but I realized that I contributed to the bs as well. Also, if I can find if somewhere else i get it somewhere else.
You are smart,but most people have no common sense.
@Chi Denise Why didn't you just stop buying from amazon completely?
@@mhyder2266 You can never stop buying from amazon completely. If you bank with some business, they might use amazon servers. (AWS.) It's in the fabric of society now.
Good for you hero. Do you want to fly a flag about it too?
@@yourgooglemeister6745 They probably sell a flag like this on Amazon... 🙂
In Europe we do not have RETURN policy, where you get your money back. We try, we buy, if for some reason does not work, we can exchange or get store credit within 14 days with a receipt. It might sound very limiting but I really miss this since. This would be so much better for pockets, environment. Also portion control in restaurants controlled by policy would probably save lots of lives. People do not often understand that our own impulses such as spending and eating create so many problems.
What is the deal with leaving parcels outside at the door?
Here in The Netherlands they would just get stolen. Here the delivery person rings the bell, and if nobody is home, they bring the parcel to a collection point nearby and leaves a notice where you can pick it up.
I don't see any reason for one day delivery for your new shoes, carpet or some other crap.
Why this pressure on the drivers? For what?
I can understand quicker shipping for certain things but ultimately I’m not making them work there, I’ll use whatever shipping time I prefer.
@Dragonlover 💯 👍 👍 👍 👍 👍
The delivery issue starts with the way Amazon's AI creates labels to pack boxes. Not only size, but weight needs to be taken into consideration when determining what can be boxed together. A 16# bag of kitty litter should not be put with a box of cereal. With Amazon Fresh, 40# of flour, sugar, and baking supplies shouldn't be put in one grocery bag simply because they will physically fit and are in the same aisle. Totally unacceptable to expect a driver to deal with the stupidity of the packaging as well as everything else.
Right! It's chaos how they package a lot of these items together.
I WAS A REGULAR USER OF AMAZON PAY. I HAVE LOST AMAZON PAY BALANCE AMOUNT FROM AMAZON PAY. THE REASON IS
Since you have not used your Amazon Pay balance in the last one year your account has been marked as Inactive. While you can continue using the ‘Gifts & Credits’ part of Amazon Pay balance you will not be able to load or use the money loaded in Amazon Pay balance.
Complete Amazon Pay KYC to activate your account.
You can complete your KYC at the convenience of your doorstep. All you need to do is upload documents on the Amazon app and schedule an appointment for doorstep verification.
BAN AMAZON FOR TAKING AWAY PUBLIC MONEY.
@@brettbarrett2533 I ordered a fire tablet and case and memory card. They came in 3 packages and 3 different deliveries. Memory card and case were in 2 ft x 8 in x 4 in boxes. Tablet was in a bubble envelope.
i had a driver deliver to me and said amazon done care about them or there vehicles. that hey dont do well in cold weather, break down and other issues. was glad to give the poor driver at least got him to smile that day and thank him for doing good work.
Used to run trailers from Easton,pa to Hebron,ky,couldn't stop and had 4 hours off for the load back,amazon would call on off time and we had to download 2 tracking apps,when I quit the run the called 83 times in 4 hours telling me I couldn't quit
The amount of people who are disgusted somehow by Amazon is so large that I don't understand how it still exists. But the amount of people who say: "Look what I found on Amazon!" or "Is it on Amazon?" exceeds that apparently. Put your money where your mouth is people, there was a time before the behemoth, remember the mall? No way back for sure, but the hypocrisy is nauseating.
Why go back at all? People love amazon because anything that can't be found at your local mall can be found on amazon most of the time. Then there's 3rd party sellers like me that make a decent amount of cash selling on amazon.
Before Amazon, there was Walmart. A dirty smelly place that treated/treats its employees just as bad.
Malls. Don't miss those for sure. People always hate on the champ. If you are on top, people want you knocked off. I can't realistically see someone being disappointed in a system that has not only the exact item you are looking for, but several similar products WITH REVIEWS that help you decide. Now go to a big box store. How many different products can they put on shelves? How many stoves and freezers can you fit on the floor? Do they offer a delivery service? If so, do they send toothless methheads to your door to they can scope out your place? I went local for my washer and dryer and this was the case. A couple of toothless tweekers that were EMPHATICALLY alert and couldn't stand still for 10 seconds if you offered them 50 bucks. Didn't even let them in my place. Just took the appliances and found someone else to help down to the basement for a case of beer.
@@johnnyzsalt5374 Interesting because I am an avid Amazon shopper but this week I went to the mall which I almost never do. Walked into the shoe dept at Macy's and chose a pair of shoes then looked for an employee to go get my size (which is the system at Macy's, they don't have open stock out on the floor.) I approached a register where an employee was standing and before I could say a word she sniffed, "You're going to have to wait a minute," and disappeared into the storeroom. I patiently waited several minutes until she came back, at which point she looked aggravated that I was still there, and said, "Ma'am you'll have to go get in line over there" and pointed to a register where several customers were waiting to pay for their shoes. I said, "No, I won't," and I walked out. Came home, and ordered the exact same shoes on Amazon AND they cost half the price. This is why malls are out and Amazon is in - at least for me.
As an ex DT, I seen drivers, customers, vans, animals and property be unspeakably mistreated.
Please support your local drivers 🙏🏾
GET AN EDUCATION, NOT MY PROBLEM YOUR SKILLS ARE LIMITED
These people are so hilarious. I've worked for many warehouse and delivery companies in the US for over 30 years so my suggestion for them is to Go work at any Chinese or Indian warehouse/Delivery for a week first and see if you can survive it because an Amazon warehouse is a garden paradise compared to a Chinese or Indian warehouse/Delivery.
Yes, Turner, I contact Amazon Customer Service when a driver is excellent, I thank them in person, to reward good behavior, and if I see a driver doing something very unprofessional or dangerous, you bet I go online and talk with customer service.
@@harryballsacky
Get a life at least this guy has a job
@@harryballsacky you are cruel
After watching this segment on liquidation and returns. It makes me wonder what would happen if Amazon stopped offering free returns. Meaning the customer had to pay shipping back to Amazon, were then charged a 10% or flat rate re-stock fee and then only were fully refunded if the return was a issue of wrong item sent.
My issue with that is a lot of times you'll get merchandise that is not at all as described. Amazon's created a whole nother market of selling off and liquidating so I have four different stores in my area I can go to and even buy return to Costco merchandise I love it I got a kitchen sink faucet $48. Was a Costco return. I think they sold that faucet for about $98.00. I know one gentleman whose an immigrant to the area. He's reselling returned merchandise from Costco and Amazon he is making a killing. Told me, he's going to open up 3 more stores before the end of the year.
They already implemented the restocking fee for everything. Back in the days, I only see 10% restocking fee for computers. With Amazon, it's 20% restocking fee for even crappy, in a bag tools. Usually I get a lot of junks, used, stretched, scratch up. I rather go to a store, at least I get to see, test, feel what I'm buying.
I would imagine more people would buy from a retailer offering free returns.
Always a great day when you upload!
I was a part time DSP driver in WA and now full time flex in AZ
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being a driver seems like a good workout.
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IF YOUR NOT A LAZY CUPCAKE
So is LTL..
It is, I'm a delivery driver. Used to do gig work now work for a company and it's exhausting
I very seldom order on line because of the return issue. However, all the younger family members think nothing of ordering 3 sizes and two different colours of the same product. They just return it if it doesn't fit. So rather than focus on return expenses, start to focus on better product descriptions, pictures and measurements rather than sizes. Sizes vary so much by manufacturer it is impossible to know what size the product is. But if you put the body measurements that will give a better indication.
I did order winter boots, because the on-line store actually told you how to measure the length of your foot and what size you should order depending upon that length measurement. I did it for myself and my daughter and both pair fit perfectly... but the size to order was two sizes larger than my normal shoe size.
The one thing I don’t add to this problem.. I hate returns!!! More often than not AMAZON sends me incorrect items. More often than not if I order something on a wim and don’t use it I do not return it. I wouldn’t dare.
Whoever is doing vehicle route optimisation at Amazon why can’t you add a 1 to 5 scale on the app to let dsp driver provide their feedback , use NLP to identify issues and let the algorithm learn from the feedback . I understand that as a solution architect you cannot have operations experience but at least leverage technology
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I drove a semi-truck OTR for 12 yrs and the GPS problem is definitely a big issue not only for local delivery drivers but for Qualcomm as well.
GPS doesn't work is all
I was a contract driver for another company. They controlled the vehicle lease amount and pay amount for deliveries. Some days we made no money after expenses. I left when I had to pay out of pocket to work. These drivers claiming $20 an hour is before expenses.
I has seen a lady order the same clothes in 3 diff sizes, then just return the 2 she didn't want. She did this regularly enough that everyone at the ups store knew her by name
This is a repurposed story. I saw the parts separate over the last few months, the put them together and packaged it as new.
It's the circular recycle economy. Pay some freelance video editors to repackage clips and then 'rerun' them as new. This video probably paid for itself after a few hours.
Amazon also relies (or, at least, did so in 2020 when I worked for the USPS) on the United States Postal Service for Sunday deliveries. UPS did, too.
As for the pee bottle issue, try being a USPS associate mail carrier (CCA). Delivering on routes you are unfamiliar with, with no map or GPS, plus the required Sunday UPS/Amazon deliveries where there is no route but you have a GPS, means you often don't know where to pee, and it can be very stressful. During the pandemic, a lot of gas stations wouldn't even let us go pee, and there were many other places that were the same.
Now I work for Amazon at the KCVG "Air" sortation facility, where safety is both highly important and I see routine signs of it not being prioritized, even when a rule comes from a senior manager. When OMs, AMs and PAs don't follow the safety rules, and they push for speed, the associates tend to follow suit. It's human nature. A friend of mine who is a high-level OSHA inspector told me that Amazon is so safety focused because it was listed by OSHA as a severe violator and assessed heavy penalties.
I know FedEX drivers also use pee bottles, truckers, and many involved in transporting goods. That is not really a hardship, just folks work until the route is done and they are saving time so they can get home to loved ones. Pays the same no matter how long it takes for most workers and subcontractors.
@@krisreddish3066 Honestly, if you can do it without spilling, it's ok. The problem is that if you pee and spill, someone else may come into your fluid, and that could lead to the transfer of a disease. Just don't leave your bottle behind in a shared vehicle; that's absolutely unacceptable.
Should Amazon be responsible for employees who have no common sense?
@@Garth2011 That is a tricky question but, no, everyone makes mistakes and those without common sense make more than other people. Just because they have a disability doesn't mean they should be punished for it.
@@GlennsFastReviews Who said anything about disabled folks? Likely not the best job for the disabled even so.
I've been stung by a scam a few times now, with amazon and also other companies like Zappos, where a person will buy two similar products, like sneakers or phone cases. One may cost $30 and the other $80, for example, and they'll keep the $80 one but return the $30 one in the packaging for the $80 one, get the $80 refunded. It's very low risk to them, if caught they just say "Oops I made a mistake". The returned products go back into the warehouse and the next person to buy the $80 one gets the $30 one instead. They either realize it's the wrong one and also return it, but are left unhappy and may not reorder, or they think they were tricked by the seller with false advertising and just leave a bad review warning others not to buy products from that seller/brand, which hurts the totally innocent company who sells the more expensive product. Warehouse workers are rushed and don't check all that closely to notice it's the wrong one.
The real route is 188+ stops with over 250 packages AND the cherry to this is the multi stops in one stop, out of that 188 you can get hit with 2 houses/apt/business and carry over 10 packages. Some of those 250+ packages can weigh over 50pounds
I drive a DSP and it's hard work. I've been with my DSP for a year and a half. My route is 180-200+ stops a day with 280-300 packages. This isn't counting group stops where Amazon groups multiple house's under one stop. I average 25-30 stops per hour. Usually I'm jogging my route to finish in time. We must average around 20 stops per hour. I make $19.41 per hr
AWWWW....PO TING....
@Dave Heinig then get a better job, you have marketable skills right?
Talk about the stress you feel daily. THAT is the most toxic thing about how this system works. Do you feel anxious daily as you try to meet the demands of this job? No one mentioned the mental health toll. Also, chronic stress keeps cortisol in your blood system and it destroys your arteries and WILL lead to heart problems down the road if it's bad enough for long enough.
That's not enough money your gonna wear your body out
and WHAT IS THE PROBLEM !!! ?? you get pay for doing a job.... ""oooh i will get a job as a taxi driver, and i will complain about having 100 stops every day"".... WTF !!!!
Easy way to fix this is people stop wanting their cheap overseas goods that aren't even worth the $9 you paid.
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Amazon will keep its employees busy to make profit, no matter what you buy
How is that a fix???
That would be the best outcome, I agree!
Some of the items shown on the site, are not the same as the ones shipped either.
I agree, but how exactly does that happen when people continue their desperate and foolish attempt to find happiness through buying and owning things?
Amazon, unfortunately, is a necessary evil. I really wish there was a better alternative. I used to be able to go to my local mall and find simple things like just nylons or tights and buy them. I can hardly ever find things I specifically want at any brick and mortar anymore.
I strongly agree, Amazon is Necesary. Is It evil? Not really. Amazon is a miracle of logistics. Apart of a Golden age! While we shouldn't dissmiss Amazon's accountability we all should #BE #Excellent We do each other wrong putting $$$ before another's life. No matter the numbers that recruited you, Amazon calculates and pays in pennies, no matter how fast it comes, denomination disguised it's still a penny, or maybe hundreds of pennies. Stilll, ignorance will hush at the piviot of a penny if thats what they promise to pay pennies in millions, maybe over billions of years-- I likely won't last that long..but maybe in your life lifetime you can cash in all your pennies cause only at the end of it all who will be here to judge. Money no focal point, Industrial Trucking Industry and entities are made to keep us safe Amazon is made to make cutting edge advances--the money risk denomination calaculation money will never add up in the same life time! Amazon proven valuable as Gold--yet even Amazon AI is still calculating the costs of doing business, which will differ, from century to century---our age is Gold right now! Require shared intel, everyone share right now your best intel with each other! Best do something the best, that's the miracle. Do our best blessed!
@@EugeneRoberts I just skimmed your extremely lengthy response . . . but yes, Amazon IS evil. Jeff Bezos literally makes millions of dollars off of the employees, who work for him for slave wages and HAVE to pay taxes, while Bezos doesn’t have to pay one dime. Exploiting his workers by having them to have account for every minute of their work, peeing in bottles!, jeopardizing employees health and safety by having them deliver packages in a “timely” manner (seriously . . . is your life really going to end if you don’t receive the items you ordered tomorrow?) . . . the list goes on. An employee literally dropped dead at work because they weren’t allowed to take a break . . . yes, THAT IS EVIL!
Evil? Y’all are reaching 😆🤦♀️😒
@@kimmyymmik Not at all; but if you don’t define evil as taking advantage of your employees simply because you can and not paying taxes even though you’re a multimillionaire . . . well so be it. But it also makes you part of the problem.
So you have the whole world wide web at your disposal and for some reason you feel you can buy ONLY from Amazon? There are hundreds of other online stores. I mostly buy outside of Amazon, most of the times they don't have the better deal.
I had order a electric drill but i received a silicon gun, it took almost a month to reach that makta drill, since i stopped buying online. I had also bough a printer, but the ink of the printer just lasted for 25 pages, i had doubt that people might be stealing some internal parts during delivers like cartilages or more
Everytime i order Amazon i get some huge boxes for small packages making me wonder wtf i ordered. Wasted space. My packages are like 60% empty.
Most people will watch this, feel sad. then continue using amazon. Until something that makes better offers comes along, we're stuck, and as all the mom and pop shops go out of business, we will continue to dig our own graves.
I agree with you Jack, but also, I live in an area, where if I want or need a certain thing, it's likely I won't find it from my local retailers. For example, even the few department stores here locally no longer sell women's nylons. If I have a special event to go to, or a job interview and need pantyhose, I have to buy them online. Also, if I have that same special occasion, only one store locally sells more semi-formal dresses, and if there is not one to fit me that will work (I have a large bust and sometimes finding clothing is a pain), then I have to go online. Walmart already got rid of a lot of mom-pop local businesses, but they don't specialize in more formal wear (or really anything of good quality). I do try local thrift stores, as I am not above using previously owned clothing, but that is like trying to find a needle in the haystack. Sometimes, you get lucky, but more often than not, you will walk out empty handed. Also, I will only buy women's shoes that are made of leather anymore. The cheap plastic shoes everyone, including retailers like Macy's sells (for a lot of money) make your feet stink. I realized a few years ago, why it was my feet never stunk when I was younger....it was because leather shoes were the norm. No one local has leather shoes. So, again, online I go. It's really been a race to the bottom in America. Fast fashion rules our lives and has degraded our lives. Most people don't even understand how a garment SHOULD fit them anymore---no one sews. I would rather own few clothes that are made from quality natural materials and have a classic, good fit that fits me well, instead of all this synthetic crap that looks good on no one, and is meant to be thrown away after a few months (or it breaks down and gets holes and that's the end of it). We value cheap. But Walmart start eroding local businesses in the 1990's.
Pick up your cross and follow Jesus! The world is quickly headed for destruction, and sooner or later you will have to sit at the judgement seat and give an account for your actions. Belief in messiah alone is not enough to grant you salvation - Matthew 7:21-23, John 3:3, John 3:36 (ESV is the best translation for John 3:36). Call on the name of Jesus and pray for Him to intervene in your life! - Revelation 3:20.
Contemplate how the Roman Empire fulfilled the role of the beast from the sea in Revelation 13. Revelation 17 confirms that it is in fact Rome. From this we can conclude that A) Jesus is the Son of God and can predict the future or make it happen, B) The world leaders/nations/governments etc have been conspiring together for the last 3000+ years going back to Babylon and before, C) History as we know it is fake. You don't really need to speculate once you start a relationship with God tho.
Can't get a response from God? Fasting can help increase your perception and prayer can help initiate events. God will ignore you if your prayer does not align with His purpose (James 4:3) or if you are approaching Him when "unclean" (Isaiah 1:15, Isaiah 59:2, Micah 3:4). Stop eating food sacrificed to idols (McDonald's, Wendy's etc) stop glorifying yourself on social media or making other images of yourself (Second Commandment), stop gossiping about other people, stop watching obscene content etc and you should get a response. Have a blessed day!
Having a regular Route helps as you have a knowledge of the area, where the rest rooms are located and you know the best way to get to a particular street or regular delivery address. Input from the drivers will help make the route safer, avoiding bad intersections or traffic, and not end up in a lake.
CNBC should try view courier in Malaysia.. Amazon driver is lucky to get van, even working hours like hell. Driver in asia got small salary/per parcel and car/van that didn't provide by the courier company
The fact that the company forces us to hit these unrealistic stats should be illegal. When you put someone's job on the line they will do whatever they need to do to keep it. That puts others at risk.
99% of companies use anxiety
Deliberately
They said just don't count them apparently
the money that is saved by these companies by not having a brick and mortar store should be put into a return program.
I work in returns and I’m just now learning on what happens to the items I grade. Orientation didn’t tell us jack. All they care about is numbers.
I know the time pressure these guys are under. So I make damned sure to credit them with an excellent delivery review, when they take those extra seconds to ring and knock and let me know they've come. And if they are still in sight, to say THANK YOU.
Why doesn't Amazon set up a return program that donates to people in need or homeless? They could write it off on taxes, save the environment and help the less fortunate all at the same time???
BINGO
Because the drug addicted homeless will pawn it for drugs or booze
Worth the watch….Thanks! 😮
The return disposal is nuts. My ex got a $250 Sony Blu-Ray player from Amazon - that she did not order. When she contacted them, they said for her to just keep it... it was not worth returning?! Since no one she knows in the US still uses physical media, she shipped it to me in the Philippines. I also do not use physical media, but some of our family members do. 😎
Stop taking advantage of the US, ya mooch !
where i live, we have hudson's salvage stores. 90% of it is target returns and some of that is new. sometimes you can
get a good deal if they don't mark up the price too much.
We have a company called BidFTA that basically gets lots of amazon returns and then auctions them off (in various states of condition). You can get some great deals, you can also get ripped off if not careful with the listing.
We have a place in the Deep South called Dirt Cheap, some of their stuff is not dirt cheap, sometimes you can get a good deal, sometimes I can go to Target and get a shirt brand new for the price of the target shirt at Dirt Cheap.