Mark, the first thing you need to do is charge them. The ear bud charge is very low when you first get them. Next install each one in your ears, BEFORE turning them on! Next, make sure the phone Bluetooth is turned on. Finally, touch BOTH ear buds at the SAME TIME to turn them on. Once they pair with the phone, they should work. I know that this is a little late, but I hope it’s helpful!
I just received mine yesterday. I charged them up the case light shows blue but they would not turn on I’ve tried everything. Did you have any issues returning them?
@@freedom_fries I think I just emailed them, I ended up spending about the same amount of money on a new set of AirPods and found that their noise canceling feature worked just fine for me.
I returned them. How long did it take you to receive your refund once they received the return ? Did they contact you to notify they received the return ?
Mark, the first thing you need to do is charge them. The ear bud charge is very low when you first get them. Next install each one in your ears, BEFORE turning them on! Next, make sure the phone Bluetooth is turned on. Finally, touch BOTH ear buds at the SAME TIME to turn them on. Once they pair with the phone, they should work. I know that this is a little late, but I hope it’s helpful!
What's up Mark!👊🏿 So sorry my friend those didn't work out for you! Do you need to charge them up first? I know you will find something better!
I just received mine yesterday. I charged them up the case light shows blue but they would not turn on I’ve tried everything. Did you have any issues returning them?
Not really, I retuned for another pair that also didn’t work… for me, so I retuned the second pair then they refunded me. Good luck 👍
Did you email them or call them? I wanted then to work so bad lol what headphones did you end getting eventually ?
@@freedom_fries I think I just emailed them, I ended up spending about the same amount of money on a new set of AirPods and found that their noise canceling feature worked just fine for me.
I returned them. How long did it take you to receive your refund once they received the return ? Did they contact you to notify they received the return ?
@@freedom_fries I don’t remember if they notified me, but I don’t think I had to wait that long.
why are you wearing a hat inside?
I always wear a hat, it may be a bad habit, but admittedly I am far from perfect.
Too bad baby… but love your editing on the post! 😊
Hey mark sorry the ear buds didn't work out for you bro. Take care
If you only put 1 in then they won’t work unless it’s the left.
I understand, I tried everything, and I consider myself pretty tech savvy, but no matter what I did they would not even turn on much less pair.