Putting on the Ritz: Running a 5-Star Front Desk

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  • Опубликовано: 21 июл 2024
  • The Ritz London’s Reception Manager Ben Dalton chats with hosco tv about the hotel’s enduring history, prestige and staff.
    To see more visit www.hosco.com

Комментарии • 11

  • @letsgetit1448
    @letsgetit1448 4 года назад +8

    I would rock that interview. He has so much knowledge to share. Maybe the next interview.

  • @kencpollock
    @kencpollock 7 лет назад +9

    Mr. Dalton has been so kind to us! We are looking forward to our sixth stay at the glorious Ritz next month.

  • @MrTedflick
    @MrTedflick 3 года назад +3

    As a customer it's easy to take for granted what goes on behind the scenes. Nice interview

  • @worthfightingfor2299
    @worthfightingfor2299 2 года назад +3

    I'm writing a historical romantic suspense, and the hero works in a hotel - in London, no less, so this is VERY helpful. (Though of course I've got to take into account that things were different in 1947. If only I could time travel. 😂)

  • @Scott.Kristiansen
    @Scott.Kristiansen 4 года назад +5

    he makes around 96k a year, not because he is astute. It is only because he is GIFTED.

    • @DIO7801
      @DIO7801 Год назад +1

      96 k a year as Reception manager ....not in million years. I would say around 27k may less.

  • @MrElhabib123
    @MrElhabib123 4 года назад +2

    Good job 👍

  • @mohamedsiddique2916
    @mohamedsiddique2916 4 года назад +3

    Very Interesting Comments

  • @MrElhabib123
    @MrElhabib123 4 года назад +2

    Dynamic and easy going and enjoying people

    • @jeunevoyageur
      @jeunevoyageur 3 года назад +2

      Lol. Trust me it aint in reality. It's the most stressful job you could ever imagine, your being monitored 24 seven and their standards are so high, they make colleagues resign because they can't cope with constant perfection. Good luck if you decide to go down thst Road. I did it half my life in big hotels in London and it was utter hell.

  • @SavvyCheetah888
    @SavvyCheetah888 2 месяца назад +1

    I had the unfortunate experience of dealing with him a few years ago and he certainly isn't the nice guy he appears on camera! Decietful, purposely omitts and/or provides misleading information and later blames the guest.