How to Successfully Transition From a Peer to a Supervisor
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- Опубликовано: 16 июн 2024
- Being skilled as an employee is not the same thing as being a supervisor of people. In this episode, we discuss how to transition from a peer to a supervisor, the potential roadblocks you may face, and how to overcome them.
Recommended Reading:
From Bud to Boss: Secrets to a Successful Transition to Remarkable Leadership
by Kevin Eikenberry and Guy Harris
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Peer Today, Boss Tomorrow: Navigating Your Changing Role
by Laura E. Bernstein
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Leadership Roll Call - Providing helpful suggestions, recommendations, and training content for leaders to help them develop their leadership skills.
I've recently just been promoted to supervisor. I should start next week and this has been very informative. Im still somewhat apprehensive but watching your video has made me realize I need to prepare for that change
Awesome! Glad to hear it.
Good luck!
This was so helpful!!! My manager left and they had to rush promote us. I got supervisor and I was unsure how ready I was. But, I am ready!!! I know it!
Great to hear and congratulations on your promotion!
Im 21 year old and got promoted to section manager and now gonna be supervising my peers who are twice as older than me😑😥,,,,this video definitely helped me to understand what to expect,thanks xx
So glad to hear! Thank you!
@@MFinley5444 Thanks ever so much xx
I transferred into a supervisors position at just 19 years old. Being the youngest person in the company at the time my biggest problem was earning the respect of the older employees
Terry, it sounds like you were able to earn their respect? If so, great job!
Wow. Amazing 🤞🏾
Thank you this was very helpful. My fellow peers are just hearing about my promotion and are looking at me differently, maybe wondering what changes will happen. One of them is putting her guard up and letting me know she doesn’t need a “babysitter “. I don’t want anyone to feel beneath me. I’m very passive and non confrontational so this will be a learning curve for sure! I have no intention of upsetting any of my team members. Thank you for your advice🙂
Aydree, you are very welcome! The transition from peer to boss can be daunting at first, but once you overcome those initial roadblocks, you can win them over. One thing you might consider is asking for their input. Ask them what they would like for you to change, what they don't want changed, and what suggestions they have. When you get their involvement or "buy-in", you are well on your way to winning them over. Please let me know how it goes and good luck!
Leadership Roll Call with Michael Finley It’s working😁
Outstanding! Thank you so much for sharing!
@@aydreestuart8172 how are things going?
@@aydreestuart8172 🎯
I see a subtle but real difference between being a supervisor and being a leader. Of the two, the approach in this video leans more towards the supervisor role.
You are correct in there being differences between a supervisor and a leader. You are also correct in saying this video deals more with a supervisor. That was the intent. Many people struggle with the challenge of going from a peer to a supervisor. Once we get them through that challenge, then we can start figuring out how to become a leader.
@@MFinley5444 That makes sense. Thank you for those thoughts!
Thaks for the advice. I'm under pressure to become supervisor where I work, I've stood in for the regular supervisor when he's on vacation, but sometimes I feel like I'm juggling chainsaws. These videos, while not providing specific, full answers to my situation, provide a solid base to start from.....it starts me THINKING about what I need to change rather than flailing around wondering where I should even START thinking about what I need to change.
Thank you for your comments! If there is any specific thing you would like me to cover, please let me know. Good luck!
TIPS?
I became a supervisor 5 months ago, and I made sure too make everyone feel like I wasn’t above them, and I made sure that everyone can still come too me with problems etc, but now people don’t take me seriously and one of my peers (they are not part of management) even told me too “hop off” when I told them that they needed to go back to work, and it really upset me. So now I want to portray myself more as a boss, I’m just not sure how I should start since it has been 5 months now in this role.
I love the approach you took as a new supervisor. Treating people with respect is key to being a good leader. Being taken seriously is a challenge for any leader, especially a new one. Finding that right balance of being fair but also gaining respect is an issue that others have. One thing you might want to work on is your "executive presence." This is that presence a manager/leader has where the employees know who is boss. I worked with a vice-president one time who felt they were not respected. After she received training on executive presence, she slowly adopted some traits and has gained some respect because of it. One book you might want to try is: "Executive Presence: The Missing Link Between Merit and Success by Sylvia Ann Hewlett. i like the approach the author takes in this book. You might want to look up other articles on executive presence and see if that helps.
Let me know how it goes and good luck!
Thank you, all this information is very helpful to me. I am going into that transition, from peer to a supervisor. Is not easy because not only we are acquiring new contracts but a whole new batch of equipment has to set up and also have new Managers from outside the company that also learning what we do. Please keep this very helpful tool available to people like me.. its very life saving!!
Jenifer, thank you so much and please let me say, Congratulations on your promotion! I am sure it is well deserved. It sounds like you are dealing with lots of change and that can be good. With the new batch of equipment and new contracts, you are in a great position to show that you deserved the promotion by making yourself invaluable to your bosses during this transition.
Congratulations again!
Thank you very much for your wise words, I really needed them today.
You are very welcome! You've got this! Good luck!
I had a terrible transition to supervisor. But I’m thankful to have run across this now. Definitely can use the information.
Thank you! Please let me know if there is something specific you would like to see covered.
Thank you for this video, this is very helpful! You are awesome for taking the time to reply to everyone’s individual situation that is just respect
Thank you! Please let me know if there is a topic you would like covered.
I'm on the promotion stage to be a supervisor before I used to be a shift foreman, I have learnt alot out of your presentation and ready to get to work with the team and my Boss
Thank you very much! Good luck and please let me know how it is going.
Thanks for posting this!
Thank you!
Thank you for your advice, this was very helpful. The one thing I’m noticing is that since I’ve been moved up, a fellow supervisor is acting more hostile towards me since my promotion. You said it I. Your video though, I need to talk to her and just tell her I’m here to help them succeed and nothing more, one team, one dream!
Fantastic attitude Matt!
Great advice! Thank you! 😁
Super great tips. I enjoyed listening to the whole video. Thank you. I'm subscribed.
Thank you! Let me know if there is a topic you would like covered.
I used to sit with my coworkers at break but I've started standing out to my supervisor and department manager and they have been hinting at moving me up to a supervisor position. Since I've stopped sitting with them and the only time I talk to them is out on the floor. It was hard at first cause I'm blessed I work with really great people. You sound exactly like my boss in this video.
Reaper it sounds like you are on the right track! Yes, it is nice to sit with our friends and co-workers but bosses recognize initiative and drive and it sounds like you are well on your way. Good luck!
I start Monday morning at my new position as Maintenance Supervisor. I am currently the team leader (and a maintenance technician) for the maintenance technicians. Me being buddies with them is going to make this harder for me. Thanks for the video.
You are most welcome! Thank you for watching! I wish you luck in your new position. Let me know how it goes!
Thank you for your information, great video!
Thank you Brandon!
Thank you very much ,your information was very helpful
Thank you!
This video is so timely, I am an acting manager , still trying to find my way around the transition especially because the team comprises of fairly young turks who can be a handful at times. I hope to succeed and eventually get confirmed for the role.
Good luck with the role! If they named you the acting manager, there is a reason they did so. Think about asking your boss what you can do to get that role permanently. Good luck and let me know how it goes!
This video was so helpful, I’m 23 and I just got promoted to supervisor but everyone is at least 10/20 years older than me so it’s been kind of difficult, video was very helpful
Kam, I'm glad you enjoyed it! Being a young supervisor isn't easy but is very rewarding. Just listen to your people, and let them know you are there to support them. You've got this!
I loved your speech!
Thank you!
Very helpful
Thank you kindly! Very informative
You are very welcome! Thank you!
Your videos are amazing!
Thank you, Brian! Let me know if there is a topic you would like covered.
Thank you, Michael! Solid, succinct advice. Helpful and a real easy listen.
Thank you Jesse!
I learn alot from u today. Im moving forward for my new position.thank u.
Congratulations!
I am four months in to being a first time Superintendent. I came from being a laborer. My guys are pushing back some. I've learned a lot but have a long way to go.
Going from a peer to a supervisor can be challenging. I love your attitude! Keep at it. If you take care of your employees, you will earn their respect. It does take time. Good luck!
I'm working in a box factory. I started as the "packing guy" then to the "stocks guy" then to the "printer guy" and now supervisor. All that happened within 6 months. I'm anxious. I'm afraid if I failed to achieve my boss expectations. I didn't ask for this position. I love being the printer guy but my boss is really pushing me into this. I hope we can do well. Good luck guys.
Pop, it sounds like your boss sees potential in you and keeps elevating your position to see how you do. It looks like you continue to meet their expectations. I'm sure it is a little daunting but it looks like you have someone that believes and wants you to grow. I would suggest sitting down and talking with your boss. Let them know you are anxious but also eager to improve. Let me know how it goes and continued success!
Hey! I got a supervisor position. Now I well on my way. I will be looking at your videos even more now😊
Kita Sweets 39 Fantastic! Congratulations!
@@MFinley5444 Thanks so much! 😊
I recently got promoted to supervisor which usually takes years to get in the company I’m working for. It took me 7 months and I’m the youngest one at work (18) so it’s going to be hard to make that transition because I work with people much older than me and I don’t know if they’re going to respect me in that way. But I’m confident o have what it takes to succeed in my role. Thank you for the advice!
Congratulations, Reese! It sounds like you are doing what you need to do to be a better leader. Keep learning, never accept status quo, and keep up the good fight!
haha this freak me out for a moment i thought it was my comment XD 7 months here as well...
Excellent
Thanks you so much
Thank you and good luck!
Thank u
It's interesting when you have one troop who will work so hard and even take on more than their share, while another finds all kinds of excuses to reduce their individual workload. Amazing when it comes to performance appraisal all of a sudden the second guy goes out of his way to impress.
You are spot-on Christopher! It takes a good manager to discern between the two and reward good performance over showmanship.
Couple of good points... Thanks for the knowledge.
My biggest problem i face daily... Is dealing with the employees and not getting caught up in it.
I was a peer before the supervisor position and could pump out the work faster and harder then anyone else to this day...and now i have to rely on a team to do it..
Its hard. Very hard. Some days i just wanna walk out, freak out, cry... There are so many little issues that way my shoulders down and i cant just do the workyself like used too.
I feel backwards and alienated alot.
But here here to a few extra pennies i guess 🤣!!
Dustin, you are experiencing what a majority of new managers went through... I'm sure you were promoted because you did excellent work, and now, you are not expected to do that work but rather manage the people that do that work. It takes us out of our comfort zone. It can be aggravating, frustrating, and overwhelming at times. But, as you mentioned, that is what you are getting paid for now. As much as we want to be comfortable and do what we know we can do, we, as leaders, need to manage others that do the work. I'm sure you have but I would meet with my team individually and ask them what you can do to help them. Do they need training? Mentoring? Coaching? Think back to how you got to be good? Who helped you? How did they help you? And apply that to your team. I wish you luck!
@@leadershiprollcall great advice. Thanks. I will take those points and put them towards the challenges ahead.
@@hoobakam.3931 Good luck!
@@hoobakam.3931 I dealt with the same thing when I moved up. It was extremely hard to trust those I worked with because I worked with them. I knew their work habits and that scared me from giving them anything I perceived as important. I tried to be hands off with them and leave them to their own devices, but that back fired tremendously. I even got a complaint that I didn't stay in the office enough by an employee that used to complain the previous person spent too much time in the office. I could not please that person for the life of me and when I quit worrying about it, life got a little better for me. As they all left for whatever reason and I was able to train my new staff, I felt more comfortable delegating tasks to them and that they would get done properly. Hopefully things have improved for you in the last few months. It took near half a year before things got better for me.
I was shoved into a manigetorial roll when my supervisor unexpectedly quit. Challenges were a few people thought that
1 that they could either run over me and somehow though they didn't have t ollow my instructions
2 my supervisor not having my back and listening to my advice
3 people I don't usually talk to were all the sudden talking my ear off
4. Older people that have been there 10-15 years longer than me were butthurt at me bc I got chosen for the spot and I didn't even want it. I belive it was that and people just honestly don't like to see you doing better
But I've just kept my head up and held my ground when I needed to and when someone complained about having to do something I would go and do it myself to show them I'm not asking you to do something impossible. And if something is wrong I have my guys back and it took a little bit but they know that now. And always stay out of the drama/rumors department they always looking for new ppl mysery loves company
Whew! It sounds like you went through the gauntlet! I love your response to the naysayers. It sounds like you are the leader they need!
I am so happy I found you on here the information you gave was very helpful. I am wanting to become a manager or supervisor and I'm looking for all the advice I can get to become a great manager.
Great going Kita! The fact that you are actively looking for ways to improve shows you are well on your way to becoming a great leader. Never stop! If there is something specific you would like to see covered, please let me know. Good luck!
@@leadershiprollcall Can you tell us how to get a management job without having management experience.
Kita Sweets 39 Great Topic! Will do!
@@MFinley5444 Thanks
Thank you buddy!
My challenge is that a new manager is coming very soon. She has experience and expectations.
The catch is that I have only been a superficial supervisor for 6 months.
Humm..
Joe, I'm confident you will handle the situation appropriately. A manager with expectations that they convey is a much better manager that leaves you wondering. With you doing what you can to become a better leader, I'm sure your new manager will see your commitment. Good luck and let me know how it goes!
Good advice
Thank you! Please let me know if there is a topic you would like to hear about!
Very helpful.
I will say I think you can work with friends or even a spouse(in my case) and as long as you transition/shift into a healthy dynamic for the work place. And you both can disengage/dissociate from what takes place outside of work vs. in work, it can be mutually beneficial for both parties favor.
@@squidweibel7165I agree that it is a challenge but if both parties are aware of the difficulty and are willing to work through them, then it is possible. Thanks for the comment!
Great and nice information great information
Thank you!
Its my pleasure welcome
Good Boss show respect to others.If you show respect people work for you
Absolutely agree!
I have been working at my job for 4yrs small department its six of us plus manager. I dont hang out with none of the guys i work with outside of work which is good i guess. But today my supervisor called and said hes been offered a higher position and wanted me to take his position. I am still in disbelief at the opportunity and even though i said yes im scared as hell! He said in the next couple months he wants to put me as a lead and then slowly take over his position. I hope im not over my head with this because i enjoy my job and group of guys. I really dont know what he sees in me but for the past 4yrs hes always said im the best thats walked through them doors hahaha. I just do my work as it should be done🤷🏻
OUTSTANDING! Congratulations! For your boss to entrust you with his job, speaks well of you. You have earned his trust and respect which is hard to do.
Change can be nerve-wracking. There are lots of unknowns. But it sounds like he is not going to "throw you in the deep end" but rather slowly bring you along until you are ready.
This is an outstanding opportunity for you! Congratulations!
I have been playing with the idea of moving up for a few days now, and honestly the thought of going from peer to supervisor seems daunting. I mean I am willing to do it, given the opportunities and doors that could open up for me in the future, but still, it’s a very nerve wracking thought to process.
Thank you for your comments. Yes, the move to a supervisory role can be daunting. Instead of being judged on your own work, you will not be rated by the work of others. Too many times, new supervisors aren't sure of themselves and resort back to what they know; their work, not supervising others.
You mentioned the opportunities that could open. You need to ask yourself "why" you want to advance. Too often, people want to advance because they think it will give them more prestige or money. The true leaders advance because they want to help others succeed.
New supervisors succeed when they know what is expected of them by their boss, and work hard to help others on their team succeed.
I wish you luck and let me know how it goes!
@@leadershiprollcall Wow, that last sentence changes my thinking, interesting, thanks!!!
This is Great. Very well explained!
Thank you so much!
Thank you!
Thank you! If there is another topic you would like me to cover, please let me know. Thanks for watching!
Wow
Dry section supervisor - Keells Food city
How much time should one wait before making changes? Weeks or months? Or what is a key way to gauge when it’s appropriate to move forward w/ changes?
It depends on the situation and the scope of the change. If you see something that immediately needs to change, such as a better work solution or something that would improve employee morale, don't wait. But if there is something that might have some resistance, talk it over with your boss and employees. Gauge their reaction. Find out why they are resistant. Once you find out why they are resistant and you still feel the need to make a change, state your case in a logical manner. Explain your reasoning. Most changes fail because of lack of communication.
@@leadershiprollcall thanks for the advice!!
Thank you for the helpful information
I got promotion recently and peers at work are resisting this very hard, I’m still waiting the official statement from my boss to them but things are getting very rough specially that they stopped talking to me and explaining every move I’m making
One of my peers have a massive negative energy she’s spreading it and our desks too close she also started counting every bad situation we have been through before long time or think of it in this way which is very annoying
I feel overwhelmed and confused would you please provide me with some advises?
Tamara, thank you for your comments It sounds like you are in a difficult situation. It also sounds like your boss is letting you handle this situation all by yourself. There are a few things you can do: 1. Meet with your boss and discuss what you are observing. Ask your boss to address the group and explain why you were selected. Also, hopefully, you boss will tell them if they have any concerns to come see them.
2. Have one on one meetings with each of your group. Ask them how they feel. If they are jealous and /or angry, ask them if they could tell you why. If you can, address each of their concerns. Let them know you are not here to bark out orders to them but rather here to support them. Also, ask them how they think you should address this issue.
3. Get an ally on your side. I'm sure there is someone within this group that supports you. Discuss the situation with them. See if there are any more of your group that will be on your side. The more allies you have, the more they will influence others.
Again, it sounds like you are in a difficult situation but your boss would not have promoted you if they did not believe in you.
Please let me know how it goes and good luck!
Leadership Roll Call with Michael Finley
Thank you Michael
I will address my concern to my boss, but I’m worry about one to one meeting as they could start shouting and so on
Still I will go with your recommendation and let you know how it goes 👍🏻
Tamara Al-Mousa Good luck!
I just got promoted to Shift manager. I've been with the company almost a month and there's another person who's been there 3 years, asking for the same position for awhile now. But when the position became available, the store manager thought I'd be a better fit. My first shift starts in a few days. I'm kind of on alert cuz that person is pretty emotional and unpredictable. So I have no idea how they'll receive the news. SMH.
Angela, what you are feeling is very common. Often when someone gets promoted, the other person is disappointed. The best thing you can do is to face it head on. When you get a chance, ask that person to lunch or go on a break together and talk with them. You don't want the conversation to be rushed or have other distractions around. When you talk with them, acknowledge that they may be disappointed. You want to get them on your side, not be an enemy. Possibly ask them what they think about a project or an issue. Get their input. Involve them in something. You mentioned that they have been there for some time so they have experience. Ask them what they think needs correcting or even what does not need changing.
By getting them on your side, you will A) cool off any negative emotion the employee may have and B) you will help establish your authority and C) who knows? They might help you with a problem.
Good luck and let me know how it goes!
Excellent video. I recently got moved up to a shift supervisor at a restaurant and most of my crew listens to me except for a few people. How can i get those people to start listening to me as a boss and start taking me seriously? Any advice to give me would be great. Thank you.
Will, first off, congratulations! Well done!
Being a supervisor has its rewards but also has its challenges. Namely, as you mention, what to do when your employees don't listen to you as a boss.
Luckily, there are a few things you can do.
1. Wait them out. Let them observe you and (hopefully) they will come around. However, most people don't like to wait which brings us to #2 - have 1-1 with each and every person on your crew. Ask them what they like and more importantly, don't like about your management style. See if you can understand their perspective. See what you can do to help them.... whether it is taking on a new role or one with additional responsibility, or just listen to them. Find out what motivates them and help them achieve it. This step has helped many managers.
#3 - get an ally. Get someone on your team that supports you to help influence the others. sometimes, peer pressure works much better than anything a manager can do.
#4 - replace them - sometimes, no matter what a supervisor does, some people just are toxic. If you have someone on your crew that is negatively affecting others, and not respecting you, replace them. You don't want a bad seed destroy the morale of the team you are trying to build.
I wish you good luck and please let me now how it goes!
I have an interview today for a supervisor position, extremely nervous 😬
How did you do?
@@leadershiprollcall 2nd interview Wednesday at 4. 👍🏻. Thank you
I have a lot of issues at my job. The building is completely in a twist and falling apart. The hourly employees are great and work well together, but the managers do nothing but cause problems and fight and treat each other like crap. I have been given no training as a supervisor and I'm constantly being botched at for not doing things I've never been shown. I could use your help.
It certainly sounds like a mess! Lots to talk about but lets concentrate on a few things first. First off, no training. Document, document, document. Request training via email. This way you have a record of your request. Keep a file of your requests. If you are criticized for something you haven't been trained on, you now have a record of your requests and the denial. Show these requests to Human Resources (if they can help.) Secondly, seek training on your own if you can. Ask someone that knows the job to teach you. Ask questions. Try to learn from them.
Documentation will help you explain when you get chewed out for things you have never been shown. Keep a record of all training. After each meeting with your supervisor, send a follow up email recapping the things you discussed. Ask if you missed anything. This puts the supervisor on notice that you are keeping a record of your discussion.
It sounds like you have a mess on your hands. Let me know if there is something specific I can help with. Good luck!
Thank you sir for this...I have problem that all my colleague trying to dominate me as I became in charge....what is solution ?should I fight for this? Or how?
Thank you for your question. You did not say exactly how they are trying to "dominate" you but I can venture a guess.
If it is your co-worker attempting to put you in a bad light or take credit for your work, you absolutely should fight back. However, you don't want to fight them directly. You want to assert yourself through your work and with your supervisor. Make sure your supervisor knows what you do, instead of someone else taking credit. Continue to do your work as best you can and don't give this other person any reason to criticize you. If it continues, you can confront this person but do it in a non-confrontational way. Ask to speak to them and outline what your perception is. Ask them if that is their intent. Sometimes we think one thing and they mean another. If things get worse, you can always ask your supervisor to intervene but only do that as a last resort. Good luck and let me know how it goes.
I have experienced that awkwardness the moment the my peers heard of my promotion. I had to cut the budy ties with them. I don't sit and eat lunch with them anymore. That is just some of the necessary sacrifices one needs to make.
Clint, I agree about the awkwardness when a peer gets promoted. I often tell managers who find themselves promoted and now in charge of their former peers, "You can be friendly, but you can't be "one of the guys" like you used to be.
Good luck with your promotion!
Today was my first day officially using my role as acting supervisor and one of my teammates didn't take the sudden change too well since it recently became official while he was off. Idk if he has authority issues or what. I was wondering your opinion since I have little experience with this subject. And apologies for necro posting I only just saw this video recently.
First, congratulations on your new role! That is fantastic!
Regarding the employee not taking the news too well, my first question would be, why? Was this employee also vying for the role? Are they upset that they didn't get the role or that you got the role? Sometimes egos play a big part of hurt feelings. Maybe they felt they were qualified. There are a few ways to "win" the employee over. One approach is to just do your job and over time, they may accept you. Another approach is to confront the issue. If possible take the employee for coffee or even lunch. Have a frank conversation with them. Let them know you understand why they are upset and ask what you can do to help. Most of the time they aren't made at the person getting the role, they are mad that they'd didn't get the role. Ask them how you can help them to develop where they are in a better position to become promoted next time. Once they know you are on their side, they will be supportive. Let me know how it turns out!
@@leadershiprollcall Thank you. They weren't trying for the position he was an inactive employee until recently due to surgery mid way through I was appointed acting supervisor by the current one since he had to step down due to cancer treatment. I was tasked with keeping them busy since my team was overstaffed for that day (restaurant/kitchen setting) at the end of the day I dismissed my team and he commented on me acting like his supervisor. I said "actually I kinda am." After a bit he said I needed to chill that he has no supervisor. I replied "still thank you for today." I'm not the best at communication due to social anxiety so I redirected the subject. Currently im keeping an eye on the situation. I can stay calm while talking I'm worried about provoking him into walking out regardless of reasoning skills.
Hi, in a couple of months i'll become a supervisor, but my boss wants to wait until all the summer holidays are done to make the title official. Meanwhile he wants me to start supervising my peers by taking specific actions he asked me to take. I really don't know how to handle the situation, should i announce my new title even if it's not official yet? Also i have a couple of rly combative colleagues that i'm sure will STRONGLY resist the change, what can i do about that? Your video is rly useful to me thanks :)
Thank you for the question! You sure posed a good one! I really do not understand why your boss would not want to give you the authority, yet ask you to take actions! This puts you in an extremely difficult situation. Waiting until all the summer holidays are done makes no sense to me. However, it sounds like you can't control that so here goes... If you start supervising your peers, they are immediately going to wonder A) Why are you doing this and B) Why are you all of the sudden telling them what to do? If they don't believe you have a good reason, they aren't going to do what you ask and may resent you. So you need to give them a good reason. You could tell them you are "just the messenger" but that is hiding behind your boss. If it were me, I would tell them exactly what your boss told you. That you have been tabbed for promotion in a few months and that he has asked you to take action. They may resist the change and may go running to your boss but you are doing what he asked you to do. It may not be a perfect world but if you do what your boss asks you to do, it's hard for him to get mad at you . Please let me know how it goes and good luck!
Leadership Roll Call with Michael Finley thanks for the reply. My boss wants to wait until the summer holidays are done because my promotion will change everybody’s work schedule. That’s because we work in teams and removing one member means having to rework all the schedules. So he wants to wait until everyone is back.
Today was my first day, i asked my boss to at least send a memo announcing that i’ll start helping the other supervisors. Ofc people resisted the change and wrote to him directly complaining. I tried to be as candid as possible but still people said: “i don’t care, don’t send me tasks to do, i won’t do it”.
I sent the tasks anyway.. and they did it. :// not the best start but that’s what my boss asked me to do.
I rly don’t know how to do better, the boss is firmly asking those tasks to be completed and my peers apparently need someone to assign them otherwise they won’t do it by themselves. But if you assign them tasks they get mad @.@ even if you ask them politely and candidly.
To give you a bit of a context, i work in a State Office, so basically is impossible to fire someone, even if they don’t work, and people get advantage of that. ://
@@raimo1985 Wow. Thanks for sharing. I understand why your boss wants to wait until he promotes you but I don't understand why he is asking you to make changes before then. It sounds like you are being put in a very difficult situation but are handling it as well as you can. Good luck!
Excellent presentation. Need your contact in order to get your advice.
Thank you! You can reach me at leadershiprollcall@gmail.com
Just got promoted from amongst peers. My direct supervisors and fellow supervisors are not backing my decisions. why is this and how can I change this?
Jasmine, first off, congratulations! Well done! Secondly, yes, unfortunately, jealousy among peers is quite common when someone gets promoted. However, there are a few things you can do to get them on your side. #1 is to meet with them one on one. Talk with them and find out what their goals are and offer to help them reach their goals. If you can show them that you can help them, pretty soon you will have them on your side. #2, develop some strategic supporters. I'm sure you know the ones in your group that everyone looks up to. That is the person you target to get on your side. Once you get them on your side, the others will begin to follow suit. #3, keep meeting the needs of the decision makers. Keep your boss happy. #4, if you have some people that are troublemakers, meet with them and find out whats going on. #5, all this works with other supervisors as well. Meet with them individually and ask them what you can do to help them. Eventually, you will get them on your side. I wish you good luck with this. Let me know how it goes!
I’m at this point right now, I start as SUPERVISOR Monday, I have a couple of peers and I’ve been distancing myself slowly, but it is what it is this is going to be my new job title now and I have a boss to answer to ,so if they can’t understand that then we wasn’t really cool to begin with respect me and my new position PERIOD is how I feel I have a job to do and we all know the rules, am I wrong?
You aren't wrong... but you don't have to go to extremes in distancing yourself. Some may feel you are being rude if you do it too drastically. You can be the boss, and you can gain respect without drastically separating yourself from your peers. For sure, there needs to be a line in between a boss and the workers, just don't be rude about it. Good luck in your new role!
I disagree about the gossip and venting. As long as they are coming to you, and not going above you and saying things to human resources, you have the chance to fix things before they become a problem, and reach levels that have to be fixed by people above you.
Venting by an employee can be constructive but as a supervisor, you have to make sure it’s not perceived you are the one venting. Also, it’s best if the employee vents during a 1on1 instead of a group.
I AM A NEW SUPERVISOR IN A COMPANY THAT I WAS A CASUAL WORKER. WHAT CAN I DO TO CONVIENCE OTHER MEMBERS THAT AM IN CHARGE
First off, congratulations! Most new supervisors make the mistake of "wanting to do something" to establish their authority. Often, what they end up doing backfires and makes them look bad. The easiest thing a new supervisor can do to establish themselves is talk with your employees and find out what their issues are. See if there is something that prevents them from doing their jobs that you can fix. Is there equipment they need or need fixed? Are they having issues with another department?
Years ago I read about some questions a new supervisor can ask their employees: "What are the top three things you think needs changing? What are the top three things you don't want changed?"
By talking with your employees and helping them with their problems will help you establish your authority better than anything.
Good luck and let me know how it goes!
I just got promoted to a supervisor position but it’s very difficult when some of the peers didn’t take the news well that am there supervisor.. I don’t what to make a rapid change on my shift but my goal in to have a good efficiency on every machine on the floor but I see my peers are not taking me seriously... what should I do
First off, congratulations on your promotion! By being promoted, you have proven to others that you deserve this. Regarding the issue of your peers not taking the news well, there are a few factors why this happens. #1 is the person was also up for the job and are now bitter they did not get it. #2 is the person is jealous. #3 is the person doesn't think you deserve it and #4 a combination of all of these. The thing is, you can't use one blanket approach to get everyone on your side. Different people have different issues. One way to get them on your side is to meet with each person one-on-one. During this meeting, you can share what your vision is and also ask them what their ambitions are. Ask them how you can help them achieve their goals. By showing you are on their side and want to help them, it will bring some on to your side. Another thing you can do is to find the peer is most influential and get them on your side. By empowering the,, they can influence others. Over time, hopefully, your peers will see that your promotion is well deserved and you know what you are doing. However, there is one last category and that is the peer that no matter your efforts, will still be against you. This is when you need to have a direct talk with them and confront the situation head-on and ask them how they think you both can get past this. Put the onus on them. Show you are willing to work on the relationship but they have to help. If they refuse to work with you, undermine you, or are toxic to others, then do what you can to find them another role with another department.
I hope this helps. Let me know how it goes and good luck!
This is exactly what I am going through right now...my boss is about to retire and I am putting in for his job and all of my peers know this and I work well with all of them! But a few do not like how I have grown and become nearly an equal to the most senior mechanics in my department as far as skill and ability. They believe because they are senior to me that they should get the job over me. I do know that there will be animosity towards me if I do get promoted. I think your response to this persons comment has helped some to put a plan together for when this happens...thanks a lot for the advice!
I'm awaiting an answer of whether or not I will become supervisor (which sounds very promising) bc my former peer/supervisor is stepping down. We've had a lot of problems over the years as far as call-outs. Mind you we work In a local hospital as phlebotomist servicing every patient on 8 tower floors. I don't want to be taken advantage of but I wouldn't want to fire ppl either especially bc we need the help. But if peers continue to "make their own schedule" or not show up what is there to do? Our former supervisor was a bit too nice abt this resulting in problems w/the lab as well as Dr.'s & nurses questioning us as a whole. I just want to know what I'm getting myself into if promoted..
Your dilemma is often an issue for managers. How strict do I enforce policy? On one hand, you have a responsibility to your company to enforce policy. On the other hand, you risk alienating the workforce. The bottom line is, policies are there for a reason. If employees are not held accountable in one area, they will often take advantages in other areas as well. Everyone knows they "should" follow policy, but if they can get away with not doing so, they will. One suggestion in dealing with this issue is to get the employees involved. Choose 2-3 of your strongest employees. Outline the situation to them. Ask them to come up with a "workable" solution. If they come back with something unreasonable, outline why that won't work and send them back to discuss further. If they don't, then you have no choice but to enforce the attendance policy to the full extent. By doing this, you are giving them the ability to work with you, to help you find a situation that is agreeable to all. I wish you good luck and please let me know how it goes!
I never been a supervisor. I need to learn how to firm and to succeed to mission
Samantha, great to hear from you! If you will, please give some more detail on exactly what you are looking for. Are you looking into how to be firm with your employees? How to achieve the mission given to you? Please elaborate.
What can I do for people to respect me as a supervisor , just got promoted and noticed some people dont like that .
Yessi, a title does not automatically mean respect. Think about the respect you have for someone else. Did you give it to them immediately or was it earned over time?
As a supervisor, you can earn respect from your employees by communicating often, being transparent, being fair, and doing what needs to be done to help them do their jobs. By concentrating on those things, over time, you will earn their respect.
Companies need to have better standards when hiring a supervisor or managers, some new people in charge want to impress by talking to much and making to much noise or do not help employees physically doing their job despite of the fact that they(new managers or supervisors)have a lot time on their hands.
I agree. I've found that most of the time, new managers are not taught how to manage and they end up doing thigs that harm their reputation such as, as you suggest, making too much noise. If they quit trying to impress their boss and actually manage, they would be much better off.
He talks as if the people working with him are 'normal', nice people, with normal intelligence and temperment. Its not always that easy in real life.
My pov.. it's a psychological battle everyday, that is more tiring than the actual job.
Not everyone likes you, some people get jealous and maybe try to get you fired so they can be the boss.
Some people are sneaky, and try to find a way to manipulate you.
Fyi i work in a bar. Nothing impressive. But this is how it is.
Dean Guiri Thank you for your comment. And, I would agree with you. Anytime you work with people, there are different personalities in the mix. Sometimes people get along and sometimes they do not.
My comments are not intended to cover 100% of all interactions. But they will address most.
I’ve had my share of conflicts in the workplace. I had a person working for me do all she could to undermine me.
But I have found that if you treat people the way you would like to be treated, show them that you care, do what you can to develop them, then “most” of the time it works.
I like your profile pic.
@@Zombarakh It's Handsome Squidward from Spongebob Squarepants 👍🏼
I went from being the coolest co-worker to being pure cold-blooded. Like, old world Soviet Union General in a Rambo movie cold-blooded. I instill fear and hatred in my people. I stopped one lady who was 1 minute late from her lunch break. She said "I'm sorry sir, I have to leave. My son was hit by a car". I said "You should have thought about that before you had a child. That's no excuse to miss work." She said, "I understand that, but he just-" I cut her off and said, "HEY!!! Take it up with HR! If you can't be depended on to do your job, you don't need to be here." She started crying and I told her to "just go ahead, clock out and empty out your desk. That will give you all the time off you need." Then I crumpled the kitten calendar she had on her cubicle wall and set it in the trash can where it belongs. A good Supervisor does not give an inch. Not. 1. Inch.
Hilarious! Love the anaologies!
I made the mistake of jumping into my role to quick. I am good friends with almost everyone on the team. 8 out of the 12 guys are Nepalese and I am Australian. We are all working on a huge Express Highway doing geotechnical field testing. I've been working with this crew for 5 months and have continuously seen poor quality of work and just about everyone getting away with bludging on site because they have never had a supervisor . I could see big changes that needed happen and I'm happy to try and improve the quality and quantity of work. I knew my new role as supervisor would upset some because they have been so relaxed with how easy they have had it and so far I told one of the Nepalese guys they should not be sitting in the car while there is a little rain, we are expected to work in the rain. We have raincoats for this situation. He got so sulky and did not like me telling him what to do. Now all the Nepalese guys are acting like a bunch of sooks and will barely talk to me now. I pulled him aside today and had a kind chat with him to make him understand what my new role means but he still seems emotional. The last thing I want it's everyone to turn against me instead of working together. Any advice would be greatly appreciated thanks.
Wow! You certainly have your hands full! You mentioned this one person that was giving you push back and said the others in their group are not talking with you. Often, there is the one or two in a group whose actions affect everyone. I'm willing to bet that there are others in that group that don't mind working and are probably embarrassed by this persons actions. You may not be able to get that one person on your side but how about the others? I would work on them. Have a casual conversation and let them know what the situation is. Let them know you are doing this to make sure your group gets their job done and keeps their job. Once people understand the reasoning, they tend to go along with what the boss wants. Before long, they will begin peer pressuring the malcontent. Use the others to motivate him. Good luck and let me know how it goes!
@@leadershiprollcall sorry for the late reply. I am very grateful for your time to help with my problem I had. Thank you kind sir. I followed your advice and everything is going well now and the one difficult guy has turned around and is friendly and works well.
@@vitali-opal-and-gem Fantastic news! You handled an extremely difficult situation wonderfully! Great job!
@@leadershiprollcall Thanks again. Bless your great work you are doing for the people.
How can u stop a supervisor from having favorite ppl .... On the team an how to handle it professionally
Raychele, I would ask are they really playing favorites or assigning work to the employee that they know will get the job done? If the supervisor has a "go to" person to get work done, it's usually because they trust that person and that person has probably shown they can be responsible and can do the work.
If, however, the supervisor is giving preferential treatment to employees regarding days off, assigning workload, choice desks, etc., then you have favoritism. If that is the case, it is not good for the favorite employee (they might be ostracized) nor the rest of the employees. They might harbor resentment toward the supervisor and/or the favorite employee. That is a sure way to de-motivate the team. By playing favorites, the supervisor is not allowing others to shine nor are they allowing the team/company an opportunity to grow.
So what can be done?
If it is your boss showing favoritism, don't go whining to them. That won't help. Instead, make sure they know what you are capable of. Don't just go to them when there is an issue, make sure your boss knows of your accomplishments and skills. You can also volunteer for projects as well as let your boss know what your goals are and ask them how you can get there.
If it is a peer showing favoritism, first, make sure it is favoritism and not assigning work to the most competent. If it is favoritism, pull them aside and let them know what the perception is from others. Let them know how it may impact the team.
I hope this helps. Please let me know what happens! Good luck!
Its more favoritism going on and I went to my supervisors boss and she said she will be calling a meeting to let everybody know what's going on with that problem
@@raychelefitzgerald42 I hope things work out. Good luck and please keep me updated!
1:48
1 and half minutes till the video actually begins....
Nicky... I'm not sure what you mean? I just looked at it again and I thought it immediately started? Could you give me an idea of what you mean? Thanks
I disagree on some things... It's outdated thinking to say you now have to distance yourself from the employees and curtail your activities with them... This is old school thinking and by no means do this! The general who rides into battle with the troops has their respect and dedication... the general who sits on the hill out of harms way calling the shots will get a bayonet in the back!
Tom, I understand what you are saying and I hope you don't think I mean that a manager should not engage with their employees. Far from it. A manager should roll up their sleeves and work alongside their employees and make an effort to connect with them and constantly communicate with them. However, I have seen time and again, and industry experts agree with me, one of the biggest mistakes a new supervisor can make is by trying to be an employees "friend" and not their boss. A boss can certainly be friendly(and I hope they are) but there is a line between friend/boss. It is difficult for a boss to remain impartial and/or to discipline an employee if they are too close to them. Also, if a boss is too close to employees, they tend to lose respect. Their authority will be challenged and sometimes ignored. A boss should always maintain a professional relationship with their employees.
@@leadershiprollcall Very good points but let me make sure we are talking apples to apples here... I'll give you 2 scenarios that I think are acceptable for a supervisor to engage in... and you let me know if you agree or disagree and why. Break time...I take break with 3 other employees and we play video poker together for no money just fun. Second one... on Fridays some of the guys go out for a couple beers and lunch after work... Is this all no go zones and if so I feel things need to change. Thanks in advance for all your input and advice.
@@tomwichterman8070 Tom, I would first like to commend you on exploring this issue. Too many managers don't think anything about it and wind up doing something wrong. I believe you are showing great initiative and foresight to explore this. Having said that, here are my two cents: On Scenario #1, I don't see an issue with that at all. If there was money involved, I would definitely say that was a no-no but for fun? No issue at all. On Scenario #2, there is a "potential" issue. I'll explain. If the conversation was about sports or cars or something non-work related, AND it was just a few beers, there shouldn't be an issue. However, if the conversation led to work-related topics, the manager might find themselves in a tough spot. An example of this is, say senior leadership made a decision that was unpopular. Now employees are in a bar and they are complaining about it and making disparaging remarks about senior leadership. And if word gets back to that manager's boss and they are called in to talk with them. The manager might say "But I didn't even say anything" and the Boss would counter with, "But you were there and you didn't stop it." (This actually happened in one of the places I used to work.) The manager is just as guilty as if they had joined the conversation. Another part of that is if there are more than "a few" beers consumed. That would reflect poorly on the manager's professionalism as well.
So a long-winded answer but you listed some great scenarios. In #1, no issue. In #2, there may not be an issue, but there is a "potential" issue. In that scenario, the manager needs to know what the limits are. If the conversation is critical about work or other supervisors, the manager can ask if the conversation topic could change, or politely make an excuse and leave the bar.
Thank you again for your comments!
@@leadershiprollcall Thanks for the insight and you made me take a step back and think about what I say and do. You are correct and no group of employees get together for a few beers without it being about work and what's wrong with the company. I've been in this role before and I just didn't want to be labeled as... now he's to good for us guy... A marine once told me... It's easier to start off tough and lighten up later than to start off light and toughen up later. It's not the corp but I think it's similar to what you're talking about. Draw a hard line from the beginning so there's no confusion of where anybody stands. I'm subscribed and look forward to future videos!
@@tomwichterman8070 Thank you Tom! and Good luck in your leadership journey!
My transition is good but in the back of my mind I feel like I’m not good enough in the eyes of my Custodians.
John, I'm sorry you feel that way but it sounds like others do not if you have been promoted to Supervisor. Often we all have self-doubt. It's easy to say, "Don't worry about them!" but it is difficult to do so. Instead, I would suggest you concentrate on your good qualities. Write them down. Ask others (friends) what they think your best qualities are. Remember, you are a supervisor for a reason.
@@leadershiprollcall thank you for taking the time to help with my self esteem. You provide good information I do have a book I will do so. Everyday for the last several months I have been working on being a the best person supervisor I can be. I want to treat the guys equal. I want to treat workers with respect not like some bosses I had that treated me badly. I am trying to be different and boss with empathy understanding and hands on working with the guys. Do you provide a class a one on one over the phone?
@@johns4725 John, it sounds like you are well on your way to becoming an excellent boss! You have identified key areas that a good boss exhibits and you are intent on practicing them. Congratulations!
@@leadershiprollcall I just bought this book on eBay Joe Rogan suggested it on his podcast.The Dichotomy of Leadership By Jocko Willink and Leif Babin NEW Paperback. It’s definitely a challenge I have a union to contend with so I feel like the workers always have the upper hand and most of the time I feel like I am at there mercy. I really don’t know how to feel trapped I guess. One thing I have to be super specific if not the guys do a mid level to very close half job. I feel I have to lower my expectations of job duties. I have high expectations of my work duties so I thought lead by example would work nope. I just was told today that I think I am done with this job and you can find another to fill my spot. It’s very ungrateful workers who plague the company how do I get leverage?
@@johns4725 The issues you face are quite common. If a company's culture is one that accepts mediocre work, it is hard to change. It almost sounds like a "you vs them" situation. One thing I would suggest is that instead of working on getting them all on your side, start with one worker. Find someone that is influential and meet with them one-on-one. Explain the issues you are having and ask them how you can help that one person. Once the group sees that you are there to support them, then it helps get them on your side.
Secondly, while mediocre work is "ok", don't settle for sub-standard work. Once you do that, word quickly spreads that it is "ok" to do sub-standard work. Continue to set the example. If others won't follow you, that is their problem. However, if you continue to set the standard, eventually, someone will recognize it and come over to your side.
3rd, good choice on the book. That is one of many. I would suggest reading/watching everything you can from Simon Sinek. He has become the voice of leadership over the last few years. There are plenty of interviews on the web that you can watch for free.
As always, good luck and let me know if I can help.
I still have a hard time with with my employees trying to be my buddy I dont do favs I got the respect hell I had to threaten to fire my day crew this morning but I have a new boss and he claims he isn't trying to change thing in a day but he is trying to change things in a day and I feel like I'm being forced out of a position I didnt want but was forced into now I cant afford to lose like I said I had No prior training no help and now the boss is riding my ass hard for stuff I have No idea how to go about doing I absolutely hate being a boss it's the most stressful job you can imagine but I want to do it it makes no since to me at all I would say don't try being a boss unless you dont have a choice but I would be wrong for saying it try it if you get a chance your boss may look like he does nothing but that's bullshit haha.
Whew! It sounds like you have some challenges to deal with. First, employees. Yes, since you are "the boss," employees will attempt to curry favor. The best thing to do there is not show them favor and eventually they will get the message. Second, you boss. New bosses always want to "make their mark." They do this by changing things, sometimes even when things don't need changing. My advice here is to sit down 1-1 with him and ask him what he thinks, what he likes, what he doesn't like, and how you can help him. Show that you are on his team, not against him. By ingratiating yourself with him, he might open up and listen to you. I wish you luck with this and let me know how it goes.
@@leadershiprollcall thanks alot I know it sounds like a lot I just needed to get that off my chest but I really appreciate the input I will try it I like the new boss but he is very hard to read but thats a good idea I will sit down with him.
You shouldn't supervise your friends.
I agree it can be very tricky. Some people don’t see any issues but there is so much that can go wrong. I always advise people that if they have a choice, not to do it.
The alleged sunshine constitutively twist because april microbiologically bare sans a uttermost drama. proud, meek minute
Hes wrong on one part just because your a supervisors dont stop being friends with your friends thats just stupid and bs