Nice vid! My ford dealer repaired my leaky rear passenger window on the third trip in to the shop. I had to find and isolate the leak by taping around the outside window with painters tape and removing a piece at a time and then taking a drive until I found the leak to be on the rear vertical seal. Only after proving the leak could be silenced with tape they finally repaired it.
Great review, we have a 2020 luckily with no problems...regarding your rear seat air noise, we did experience that but I did figure out that if you have the fresh air mode on, it will blow through the vents in the rear of the car, making extra noise. Try turning on the recirculating air and see if that helps!
I have the 2022 and have had it for three years and 62k miles. This thing is perfect. One of the best highway driver suv's I've owned. All who review it talk about power but everyone fails to put the vehicle in sport mode. In sport mode this is like a different vehicle. It's the "Little red sports car" mode!! Also at highway speed in sport mode, I get over 30 MPG!!! Ford has this transmission and engine tuned in perfectly.
I agree with so much of your review. We traded our 2017 Explorer in for the 2021 and I regret it every day. Most of what you said seems true to me. We have had to bring it back to Ford 3x for electrical problems. Front instrument cluster went out, remote keyless entry stopped working twice and the starter stopped working during the annoying auto restart so we were stranded in tbe street and had to have it towed. Vehicle rattles constantly. I so wish I just kept the 2017 Explorer.
I have a 2021 XLT and agree with most of your review. No rattles or leaks yet so fingers crossed. I’ve also started to shift into neutral when coming to stops to avoid the hard downshifts. Really love it though and hope it is reliable.
@@janbeltre1244 I've had it just over a year now and no reliability issues. It has recently developed a rattle in the passenger door that I will have the dealership investigate. The transmission isn't the smoothest, especially in stop and go traffic, but it remains trouble free. Still very happy with the decision to buy it.
Are you still shifting to neutral? At 20000 miles I just started having a hard downshift at slow speeds. Concerned about this. Here is a video on what may be the problem - ruclips.net/user/attribution_link?a=EbyvbYcVKQsFlClj&u=/watch%3Fv%3D22Sx2Gcgph0%26feature%3Dem-comments
Really?? I did not know of this. I will reach out to them and see if they can fix it. It has progressively gotten much much worse. Car is a nightmare to drive right now.
@@KDM_Apparel yep a friend of mine had got the same problem and it was gone long time ago. Any mechanical failures on your Explorer since you have made this video? I
@@ammar5878 yes actually, it currently has no heat lol. I know it’s summer time, but the heat doesn’t work at all. I will have to get that fixed before it gets cold. Otherwise that’s the only note worthy failure. On the 3rd time they replaced the transmission cooler, that problem never returned, so that’s good.
I have an 2020 ST, dealer already performed a reset of the "learning driver habits" , was fine for about 2 weeks and came back. Third time its going back to "get looked at". we'll see what happens. But i suggest you call the corporate number about the issues. I have found that if you call corporate and tell them they will call the dealer of your choice and get them to move faster in the process of setting an appointment and diagnosing the issues rather than just parking up there at the dealer and letting it sit till they get to it. Plus you need to have a record or document all service requests regarding the transmission. If enough people report these issues the quicker a recall will come on those issues.
@@KDM_Apparel sorry dude to hear that and wish you all the best to fix ur suv what u think about 2022 model do. Ford fix all issues u went through or the car still has its own problems!! Need to hear from you man i want to get st line and watching your video made me 😥!!
As a person who don't like Ford, years ago I bought a 2001 Ford explorer because I needed a vehicle ASAP. It lasted me 16 years never in the shop. Never any transmission work and one oil change since the day I bought it. I bought in 2007. And 2023 is when the engine locked up. Maybe I should have done another oil change. I'm not having any of the problems he's saying as of yet. My transmission has no issues so far. I have 54666.5 miles as I speak. Hopefully this truck lasts longer than my 2021 Ford explorer. I am doing regular oil changes now and transmission flushes. This truck runs great no noise no shifting issues no breaking issues. But it does have a recall on the rear axle bolt which I'm scheduling an appointment for now.
I have a 2020 XLT it's at 90,000 miles and I don't have any rattling. Or transmission issues. But I always drive mine in eco mode so maybe a shifts smoother in that mode.
Kline, just saw this video now (in 2022). wondering how that explorer is holding up? any more issues (transmission, engine, electronics)? did you get rid of it? let us know.
Good video. I agree with most of the points you made on the 10spd. I haven’t experienced any leaking or rattling in ours yet. We have an XLT, essentially the same car you reviewed but with 10,000 miles. I wonder if yours was built on a Monday or Friday lol
There’s no telling! You’ll know when it starts leaking. The fluid goes everywhere. It will also start to make a super loud whining/grinding sound. Ford just keeps replacing the transmission cooler, but every 5,000 miles or so it happens again. Hopefully there will be a recall for it soon.
Like the wheels. Vinyl seats? Hated them in the 60s, sweaty and heats up in the sun. Now the question is, will this new one last like the 98 I'm still driving 24 yrs later?
great review. As others, I have almost the same vehicle, but with 4wd, even the same color, just the interior is different It seems Ford might have fixed a lot of the issues you seemed to have had, I've got 18k miles on mine and its been smooth and non leaky lol. I take mine offroad all the time and have no rattles, so either the 4wd has more insulation or again, they fixed it. I have a late build. The only thing thats the same is the poor fit of the panels to either side of the radio/hvac area. Also because my interior is slightly different the button quality is nicer then what you seem to have. Maybe we have a slightly better interior option package, or they changed in the later builds? They should have also fixe all those leaks under warranty
The ting pop sounds from the rear when put in drive or reverse is your splines in the rear cv axles. They need some high temp lube. Once this is done, it goes away
We also have the 2020 XLT ..brand new, and the transmission had to be replaced at less than 20,000 miles, because it kept jerking violently as you try to brake or accelerate. It was at their shop for about three month. We regret buying it. I wish I saw reviews like this before we bought it.
The 10 speed transmission is a co-development with ford and chevy. I agree, it sucks! Had mine replaced at 27,000 miles and its continuing to have problems along with all the electronics in mine. Same exact suv, the 2020 XLT.
I have a 2021 with 9000 miles no complaints here love it. Transmission is not the smoothest I have felt but Ford did upgrade on the oil cooler and software on Transmission. Now with fuel prices the 2.3 ecoboost is king. The Service manger at my dealer said that 2021 model had al the problems resolved. What is your miles now do another update😊
@@viniciusmayer1554 I have a 2020 no problems; drives very nice. I have driven foreign and American cars my life. I bought a new 4Runner once, everyone kept saying bulletproof great car etc, @ 45k rear diff blew out on it. Still went on for another 100k and might still be running today IDK sold it. My point is they are cars issues will arise none are perfect.
Awesome ownership review. I would say some of the problems unfortunately come with being a new model. Always skip the 1st year in my opinion. I bought the new bronco sport in it's 1st year should have waited for year 2
Transmission cooler was revised for 2021 model, Transmission is my favorite thing on this vehicle ver responsive and i dont even feel the shifts at all
You bought the base model I have the same xlt but loaded I have had it in shop twice but they fixed it I don’t have the prob but trans I do have the skip in gears in trans
Oh my gosh I can't stop in mine either!!!! And now I'm pulling a horse trailer with it. Eesh. Mine has rattles that make me insane too. And when parked and off it clicks a bunch. Ugh.
These 2020 models have a habit of leaking gear oil from the drivers 4x4 actuator hub. There's an 'o' ring where the axle goes through the oil pan. That's where it leaks. It makes people think it's their oil drain plug. Transfer case on side only holds about half a quart. Don't let it drip dry.
They did a recall for the transmission bolt im getting mine done on monday, i just purchased a 2020 ford explorer xlt 47kmiles for 24k$ what a steal 😊 thanks for the vid though but i cant say i have the same rattles in mine.
Thank you for a great review! I have a 2020 that looks identical to yours except mine is an AWD Limited model. All colors/seats the same. (In the rear seat, the two USB ports behind the left little door is a regular USB and the new USB-C. There are also two in the front middle console (forward of the transmission knob, under the silver compartment thing). Love my car but there have been 5 or 6 recalls already and a crooked/dirtbag Service Advisor at Livermore Ford in California assured me that he personally made sure all fluids were topped off with my oil change and that a faulty battery was found so they replaced it. I took video of everything under the hood before dropping it off because I’ve had so many problems with Ford Service back in the 80s that I told myself “never again”. This was with the same dealership that back in the 80s was called Codiroli Motors where I bought my first new car, a 1986 Ford Bronco Eddie Bauer, maroon over tan. Judy was the salesperson, related to the owner I believe. (Just putting it there in case the new owners see this post). Dealership still uses COVID as the excuse to not have loaner cars or a shuttle to home/work. I’m disabled and I’ve already been there for Service several times, costing me an Uber ride. The Explorer is very comfy and plush as you described. My plan was to purchase the Platinum model when I was there, but I went to test drive one and couldn’t stop laughing at the ridiculously HUGE infotainment screen mounted in portrait mode. It looks stupid sticking up like that and I asked the sales guy (who knew nothing about the entire Explorer line) if it’s adjustable. He said yes and almost tore it off the dash. The MSRP sticker said it came with rear seat dvd entertainment. I pointed it out to him and his answer was, “Huh. Maybe Service has to install it”. No, even I knew that’s not the answer. During the test drive, I asked him what the pull switches do on the center console. He said he wasn’t sure, and started pulling them. I said the car feels really weird now. Spongy steering, weird braking and weird gas pedal. We were on a slow city street going around 25, and I saw a bunch of smoke pouring out the back. (He turned on the electronic e-brake, the moron). When I pulled over, the smell of burning rubber was strong. Then the “no gas” warning turned on. Long story short: I ended up downgrading to the Platinum. The ridiculously huge infotainment screen was something I couldn’t live with. The normal one in the Limited is great! So that’s the one I bought! Thanks again, and take care.
I just bought a 2020 Ford Explorer XLT and I don’t see the cruise control tolerance setting. Our software is updated and everything. It looks like we have the same car so do you know why I wouldn’t be seeing this?
Do you have the adaptive cruise control? I know that feature was optional. If you don’t have the adaptive cruise control, the cruise tolerance won’t be an option unfortunately.
@@KDM_Apparel hmm…maybe I don’t have adaptive cruise control. I’ve seen videos that say XLT’s have this option and I’ve also seen videos that say they don’t.
Conventional wisdom has always been: never buy the first year release of a new generation. So... all 2020 Explorer reviews on quality don't really matter (whether they are positive or negative). I expect them to have problems (this is not just a Ford thing). I rended an Explorer and loved it but it was a 2022 or 2023. I'll eventually get one, but will wait to see how the generation improves as they fix quality issues each year.
Oh man! I bought a 2020 Explorer XLT after driving a 2019 for two weeks (and loved it). They are NOT the same vehicles at all! Like you, I HATE the transmission in the 2020! I had an issue with hard shifting from 2nd to 3rd and down from 3rd to 2nd. Took it to the dealer and it was down almost a full quart of fluid! I'm not leaking it anywhere, so where did it go? My transmission at 30-35MPH will be in 8th gear and just over 1000 RPM...that's ridiculous! If you have to do any kind of defensive maneuver, if you don't smash it to the floor, it just lugs along until it decides to drop a gear, several seconds later. Sport mode shifts better, even if it's a bit higher in the RPMs but the downshifts are harsh. it's like they want you to feel that you're driving a stick and you suck and downshifting. Also the brakes are weird in this vehicle...you put your foot on the brake and it's slowing down as it should but after a few seconds they just start to suddenly brake harder, but you haven't changed your pedal pressure. You have to constantly feather the brake pedal so you don't get this jerky braking...but the dealer says that's normal. I've also had problems with the AC suddenly not working on a hot summer day...that got fixed and then in the winter, I had no heat at -30 outside. After several attempts at the dealer telling it it's normal (and charging me for a diagnostic fee while under warranty), I figured out it was a problem with the blend door motor. Got them to change it AND refund my money. I do get some on those rattles on occasion but for the most part, it's not too bad. I'd ditch it right now but the costs of vehicles up here in Canada is crazy. Dealers are starting to get stock in but there's not much and what is around is several thousands more and financing rates suck. I'm glad I took out extended warranty on this vehicle cause I think I'm gonna need it!
We got a 2020 and if it would rain too hard it would rain literally inside of the back of the vehicle. It was our only vehicle and ford wouldn’t give a loaner so the problem persisted until we finally got rid of it. The inside leather and everything is made of such cheap plastic and my Bluetooth for music continually messed up
I have the same rattle that your car made at about the 21 minute mark. Does the car still make the rattle? I brought mine in twice and they could not find a problem or replicate it.
You are right mostly I have a 2021 base model this transmission sucks I only use sport mode on the highway. Maybe this vehicle should be a 6 speed maybe 8. It's the down shifts all jerky. Now now this mine is a 2021 the ride is great transmission not so much.thanks for your help
my 2020 ranger downshifts hard in sport mode too.. sometimes even in not sport mode itll downshift weird... but this tranny takes some time to learn and get used to... i can get my tranny to shift smooth every shift.. or i can make it shift harder and not so pleasant.. its all about how much gas you give.. and how much break you give... my tranny likes to shift at 1500-2000rpm and it shifts smooth like a cvt honestly. anything above 2k rpms itll shift weird. according to my research itll learn how you drive and if its used to you being easy on the throttle itll shift good in lower rpms but in higher rpms itll shift hard and rough
Everyone is a critic.. My Explorer limited has those a same climate buttons, they feel very nice and solid... What do yo mean? They are literally made from a solid metal. But then you like the basic buttons in the back? Completely basic vs the Limited in the rear. Interesting
With no problems you describe, except in town driving increased the gas mileage, now getting 24-32 mpg range. No leaks, no wind noise, seats very comfortable. Previously owned a 1998 Explorer, wow what a difference 23 years makes! 14-15 mpg with a V-8 gas guzzler. Much less room, short seats, no heated steering wheel or seats. Makes you appreciate progress!
Depending on which State you reside, a 'Lemon Law' situation has probably occurred with your vehicle; There is also a Federal Lemon Law (Google Federal Lemon Law). Florida's Lemon Law is exceedingly tough and I'd say THOUSANDS of Florida residents have had refunds or tort claims honored for the past 25 years. Suggest you contact a lawyer.
Nice video! Check out my Platinum Explorer on my channel. One thing I dislike is the lack of legroom for the drivers left leg vs other vehicles. The transmission is ok for normal driving. For spirited driving it whines and I do not like it either.
just had mine starting to hard downshift at slower speeds. 20,000 miles. Also concerned about single bolt axle differential mount that has been recalled again.
Nice vid! My ford dealer repaired my leaky rear passenger window on the third trip in to the shop. I had to find and isolate the leak by taping around the outside window with painters tape and removing a piece at a time and then taking a drive until I found the leak to be on the rear vertical seal. Only after proving the leak could be silenced with tape they finally repaired it.
Mines at 90k and I don’t have any issues as u address about the leaks
I had to change the oil plug gasket once
Great review, we have a 2020 luckily with no problems...regarding your rear seat air noise, we did experience that but I did figure out that if you have the fresh air mode on, it will blow through the vents in the rear of the car, making extra noise. Try turning on the recirculating air and see if that helps!
I have the 2022 and have had it for three years and 62k miles. This thing is perfect. One of the best highway driver suv's I've owned. All who review it talk about power but everyone fails to put the vehicle in sport mode. In sport mode this is like a different vehicle. It's the "Little red sports car" mode!! Also at highway speed in sport mode, I get over 30 MPG!!! Ford has this transmission and engine tuned in perfectly.
I agree with so much of your review. We traded our 2017 Explorer in for the 2021 and I regret it every day.
Most of what you said seems true to me. We have had to bring it back to Ford 3x for electrical problems. Front instrument cluster went out, remote keyless entry stopped working twice and the starter stopped working during the annoying auto restart so we were stranded in tbe street and had to have it towed.
Vehicle rattles constantly.
I so wish I just kept the 2017 Explorer.
I was about to get one but now i changed my mind.u just saved me.thanks 🙂
I have a 2021 XLT and agree with most of your review. No rattles or leaks yet so fingers crossed. I’ve also started to shift into neutral when coming to stops to avoid the hard downshifts. Really love it though and hope it is reliable.
has it been reliable?
@@janbeltre1244 I've had it just over a year now and no reliability issues. It has recently developed a rattle in the passenger door that I will have the dealership investigate. The transmission isn't the smoothest, especially in stop and go traffic, but it remains trouble free. Still very happy with the decision to buy it.
Are you still shifting to neutral? At 20000 miles I just started having a hard downshift at slow speeds. Concerned about this. Here is a video on what may be the problem - ruclips.net/user/attribution_link?a=EbyvbYcVKQsFlClj&u=/watch%3Fv%3D22Sx2Gcgph0%26feature%3Dem-comments
This is how car reviews should be done. 👍🏻
I test drove a 21 in Auburn California. The on ramp to hwy 80 was going up the hill and the power was impressive. It climbed up the hill fairly easy.
Check the weather stripping on the rear passenger door. Mine didn’t have any and that fixed the problem.
For the transmission problem it's an easy fix. The dealer will do an adaptive learning drive and it will go away
Really?? I did not know of this. I will reach out to them and see if they can fix it. It has progressively gotten much much worse. Car is a nightmare to drive right now.
@@KDM_Apparel yep a friend of mine had got the same problem and it was gone long time ago. Any mechanical failures on your Explorer since you have made this video? I
@@ammar5878 yes actually, it currently has no heat lol. I know it’s summer time, but the heat doesn’t work at all. I will have to get that fixed before it gets cold. Otherwise that’s the only note worthy failure. On the 3rd time they replaced the transmission cooler, that problem never returned, so that’s good.
I have an 2020 ST, dealer already performed a reset of the "learning driver habits" , was fine for about 2 weeks and came back. Third time its going back to "get looked at". we'll see what happens. But i suggest you call the corporate number about the issues. I have found that if you call corporate and tell them they will call the dealer of your choice and get them to move faster in the process of setting an appointment and diagnosing the issues rather than just parking up there at the dealer and letting it sit till they get to it. Plus you need to have a record or document all service requests regarding the transmission. If enough people report these issues the quicker a recall will come on those issues.
@@KDM_Apparel sorry dude to hear that and wish you all the best to fix ur suv what u think about 2022 model do. Ford fix all issues u went through or the car still has its own problems!! Need to hear from you man i want to get st line and watching your video made me 😥!!
As a person who don't like Ford, years ago I bought a 2001 Ford explorer because I needed a vehicle ASAP.
It lasted me 16 years never in the shop. Never any transmission work and one oil change since the day I bought it. I bought in 2007.
And 2023 is when the engine locked up. Maybe I should have done another oil change.
I'm not having any of the problems he's saying as of yet. My transmission has no issues so far. I have 54666.5 miles as I speak.
Hopefully this truck lasts longer than my 2021 Ford explorer. I am doing regular oil changes now and transmission flushes.
This truck runs great no noise no shifting issues no breaking issues.
But it does have a recall on the rear axle bolt which I'm scheduling an appointment for now.
I have a 2020 XLT it's at 90,000 miles and I don't have any rattling. Or transmission issues. But I always drive mine in eco mode so maybe a shifts smoother in that mode.
Kline, just saw this video now (in 2022). wondering how that explorer is holding up? any more issues (transmission, engine, electronics)? did you get rid of it? let us know.
THANKS for the real world review!!! Much appreciated!!!
Good video. I agree with most of the points you made on the 10spd. I haven’t experienced any leaking or rattling in ours yet. We have an XLT, essentially the same car you reviewed but with 10,000 miles. I wonder if yours was built on a Monday or Friday lol
There’s no telling! You’ll know when it starts leaking. The fluid goes everywhere. It will also start to make a super loud whining/grinding sound. Ford just keeps replacing the transmission cooler, but every 5,000 miles or so it happens again. Hopefully there will be a recall for it soon.
I got a 2020 ford Explorer 2.3l with 60k miles, bought it brand new. No major issues(knock on wood). Wondering if I should trade it in 😢
Like the wheels. Vinyl seats? Hated them in the 60s, sweaty and heats up in the sun. Now the question is, will this new one last like the 98 I'm still driving 24 yrs later?
great review. As others, I have almost the same vehicle, but with 4wd, even the same color, just the interior is different It seems Ford might have fixed a lot of the issues you seemed to have had, I've got 18k miles on mine and its been smooth and non leaky lol. I take mine offroad all the time and have no rattles, so either the 4wd has more insulation or again, they fixed it. I have a late build. The only thing thats the same is the poor fit of the panels to either side of the radio/hvac area. Also because my interior is slightly different the button quality is nicer then what you seem to have. Maybe we have a slightly better interior option package, or they changed in the later builds? They should have also fixe all those leaks under warranty
The ting pop sounds from the rear when put in drive or reverse is your splines in the rear cv axles. They need some high temp lube. Once this is done, it goes away
It's interesting how some people love this suv, abd some people hate it
And others think it’s ok
We also have the 2020 XLT ..brand new, and the transmission had to be replaced at less than 20,000 miles, because it kept jerking violently as you try to brake or accelerate. It was at their shop for about three month. We regret buying it. I wish I saw reviews like this before we bought it.
mine just started doing this at 20,000 2020 Ford Explorer Limited. It is my only vehicle so I dont know how this is going to go.
Fit and finish interior on 2020 from previous Explorer Limited models is not good.
The aggressiveness is really like the infiniti fx35. Good looking car.
The 10 speed transmission is a co-development with ford and chevy. I agree, it sucks! Had mine replaced at 27,000 miles and its continuing to have problems along with all the electronics in mine. Same exact suv, the 2020 XLT.
I have a 2021 with 9000 miles no complaints here love it. Transmission is not the smoothest I have felt but Ford did upgrade on the oil cooler and software on Transmission. Now with fuel prices the 2.3 ecoboost is king. The Service manger at my dealer said that 2021 model had al the problems resolved. What is your miles now do another update😊
I'm buying a used 2020. How is your car, have you had any other problems?
@@viniciusmayer1554 the car is great love it! No issues so far at all!
@@danieloberholzer4305 Thanks
@@viniciusmayer1554 I have a 2020 no problems; drives very nice. I have driven foreign and American cars my life. I bought a new 4Runner once, everyone kept saying bulletproof great car etc, @ 45k rear diff blew out on it. Still went on for another 100k and might still be running today IDK sold it. My point is they are cars issues will arise none are perfect.
@@matthewl8143 Thanks a lot.
Really enjoyed the video. Maybe I'll wait for 2023 to get my SUV! Thanks.
Awesome ownership review. I would say some of the problems unfortunately come with being a new model. Always skip the 1st year in my opinion. I bought the new bronco sport in it's 1st year should have waited for year 2
Transmission cooler was revised for 2021 model, Transmission is my favorite thing on this vehicle ver responsive and i dont even feel the shifts at all
Do you know if it is early or late 2021? I am looking at the Explorer but likely looking for 2023 or 2024 waiting for Sync 4.
2020 Ford Explorer XLT, 22,418 miles
My 2020 ford explorer limited has been at the dealership for 6 months!!!
The heads had to be replaced then the whole motor had got be replaced - first the transmission recall had to be fixed
You bought the base model I have the same xlt but loaded I have had it in shop twice but they fixed it I don’t have the prob but trans I do have the skip in gears in trans
Oh my gosh I can't stop in mine either!!!! And now I'm pulling a horse trailer with it. Eesh. Mine has rattles that make me insane too. And when parked and off it clicks a bunch. Ugh.
These 2020 models have a habit of leaking gear oil from the drivers 4x4 actuator hub. There's an 'o' ring where the axle goes through the oil pan. That's where it leaks. It makes people think it's their oil drain plug. Transfer case on side only holds about half a quart. Don't let it drip dry.
They did a recall for the transmission bolt im getting mine done on monday, i just purchased a 2020 ford explorer xlt 47kmiles for 24k$ what a steal 😊 thanks for the vid though but i cant say i have the same rattles in mine.
Thanks for making this video. Helped me make my decision.
Thank you for a great review! I have a 2020 that looks identical to yours except mine is an AWD Limited model. All colors/seats the same. (In the rear seat, the two USB ports behind the left little door is a regular USB and the new USB-C. There are also two in the front middle console (forward of the transmission knob, under the silver compartment thing).
Love my car but there have been 5 or 6 recalls already and a crooked/dirtbag Service Advisor at Livermore Ford in California assured me that he personally made sure all fluids were topped off with my oil change and that a faulty battery was found so they replaced it. I took video of everything under the hood before dropping it off because I’ve had so many problems with Ford Service back in the 80s that I told myself “never again”. This was with the same dealership that back in the 80s was called Codiroli Motors where I bought my first new car, a 1986 Ford Bronco Eddie Bauer, maroon over tan. Judy was the salesperson, related to the owner I believe. (Just putting it there in case the new owners see this post).
Dealership still uses COVID as the excuse to not have loaner cars or a shuttle to home/work. I’m disabled and I’ve already been there for Service several times, costing me an Uber ride.
The Explorer is very comfy and plush as you described. My plan was to purchase the Platinum model when I was there, but I went to test drive one and couldn’t stop laughing at the ridiculously HUGE infotainment screen mounted in portrait mode. It looks stupid sticking up like that and I asked the sales guy (who knew nothing about the entire Explorer line) if it’s adjustable. He said yes and almost tore it off the dash. The MSRP sticker said it came with rear seat dvd entertainment. I pointed it out to him and his answer was, “Huh. Maybe Service has to install it”. No, even I knew that’s not the answer. During the test drive, I asked him what the pull switches do on the center console. He said he wasn’t sure, and started pulling them. I said the car feels really weird now. Spongy steering, weird braking and weird gas pedal. We were on a slow city street going around 25, and I saw a bunch of smoke pouring out the back. (He turned on the electronic e-brake, the moron). When I pulled over, the smell of burning rubber was strong. Then the “no gas” warning turned on. Long story short: I ended up downgrading to the Platinum. The ridiculously huge infotainment screen was something I couldn’t live with. The normal one in the Limited is great! So that’s the one I bought!
Thanks again, and take care.
Is your's 4WD or only rear-wheel drive?
in this video it’s rear wheel
I just bought a 2020 Ford Explorer XLT and I don’t see the cruise control tolerance setting. Our software is updated and everything. It looks like we have the same car so do you know why I wouldn’t be seeing this?
Do you have the adaptive cruise control? I know that feature was optional. If you don’t have the adaptive cruise control, the cruise tolerance won’t be an option unfortunately.
@@KDM_Apparel hmm…maybe I don’t have adaptive cruise control. I’ve seen videos that say XLT’s have this option and I’ve also seen videos that say they don’t.
Keep it up bro! 💯
Conventional wisdom has always been: never buy the first year release of a new generation. So... all 2020 Explorer reviews on quality don't really matter (whether they are positive or negative). I expect them to have problems (this is not just a Ford thing). I rended an Explorer and loved it but it was a 2022 or 2023. I'll eventually get one, but will wait to see how the generation improves as they fix quality issues each year.
Oh man! I bought a 2020 Explorer XLT after driving a 2019 for two weeks (and loved it). They are NOT the same vehicles at all! Like you, I HATE the transmission in the 2020! I had an issue with hard shifting from 2nd to 3rd and down from 3rd to 2nd. Took it to the dealer and it was down almost a full quart of fluid! I'm not leaking it anywhere, so where did it go? My transmission at 30-35MPH will be in 8th gear and just over 1000 RPM...that's ridiculous! If you have to do any kind of defensive maneuver, if you don't smash it to the floor, it just lugs along until it decides to drop a gear, several seconds later. Sport mode shifts better, even if it's a bit higher in the RPMs but the downshifts are harsh. it's like they want you to feel that you're driving a stick and you suck and downshifting. Also the brakes are weird in this vehicle...you put your foot on the brake and it's slowing down as it should but after a few seconds they just start to suddenly brake harder, but you haven't changed your pedal pressure. You have to constantly feather the brake pedal so you don't get this jerky braking...but the dealer says that's normal. I've also had problems with the AC suddenly not working on a hot summer day...that got fixed and then in the winter, I had no heat at -30 outside. After several attempts at the dealer telling it it's normal (and charging me for a diagnostic fee while under warranty), I figured out it was a problem with the blend door motor. Got them to change it AND refund my money. I do get some on those rattles on occasion but for the most part, it's not too bad. I'd ditch it right now but the costs of vehicles up here in Canada is crazy. Dealers are starting to get stock in but there's not much and what is around is several thousands more and financing rates suck. I'm glad I took out extended warranty on this vehicle cause I think I'm gonna need it!
We got a 2020 and if it would rain too hard it would rain literally inside of the back of the vehicle. It was our only vehicle and ford wouldn’t give a loaner so the problem persisted until we finally got rid of it. The inside leather and everything is made of such cheap plastic and my Bluetooth for music continually messed up
I have the same rattle that your car made at about the 21 minute mark. Does the car still make the rattle? I brought mine in twice and they could not find a problem or replicate it.
it's the exhaust system flex pipes
Best most useful Explorer review. Thanks!
You are right mostly I have a 2021 base model this transmission sucks I only use sport mode on the highway. Maybe this vehicle should be a 6 speed maybe 8. It's the down shifts all jerky. Now now this mine is a 2021 the ride is great transmission not so much.thanks for your help
my 2020 ranger downshifts hard in sport mode too.. sometimes even in not sport mode itll downshift weird... but this tranny takes some time to learn and get used to... i can get my tranny to shift smooth every shift.. or i can make it shift harder and not so pleasant.. its all about how much gas you give.. and how much break you give... my tranny likes to shift at 1500-2000rpm and it shifts smooth like a cvt honestly. anything above 2k rpms itll shift weird. according to my research itll learn how you drive and if its used to you being easy on the throttle itll shift good in lower rpms but in higher rpms itll shift hard and rough
I'm buying a used 2020. How is your car, have you had any other problems?
Wait who's cobra is that?
One of my buddies. Just keeping it here while he’s living in Texas. Going to do a little work to it while I’ve got it for him.
Thanks man!
Thanks
The interior could've been better.
Everyone is a critic.. My Explorer limited has those a same climate buttons, they feel very nice and solid... What do yo mean? They are literally made from a solid metal. But then you like the basic buttons in the back? Completely basic vs the Limited in the rear. Interesting
With no problems you describe, except in town driving increased the gas mileage, now getting 24-32 mpg range. No leaks, no wind noise, seats very comfortable. Previously owned a 1998 Explorer, wow what a difference 23 years makes! 14-15 mpg with a V-8 gas guzzler. Much less room, short seats, no heated steering wheel or seats. Makes you appreciate progress!
@@roypribble2233 Same! 98 5.0! The explorer has evolved so much.
everyone knows not to buy 1st year of total redesign..state trooper explorers look tough as hell.
Depending on which State you reside, a 'Lemon Law' situation has probably occurred with your vehicle; There is also a Federal Lemon Law (Google Federal Lemon Law). Florida's Lemon Law is exceedingly tough and I'd say THOUSANDS of Florida residents have had refunds or tort claims honored for the past 25 years. Suggest you contact a lawyer.
yeah, the explorer is succ
Nice video! Check out my Platinum Explorer on my channel. One thing I dislike is the lack of legroom for the drivers left leg vs other vehicles. The transmission is ok for normal driving. For spirited driving it whines and I do not like it either.
2017 and have the same issue! I can't believe they never made a effort to fix that SMH
2020 ford exploder here I'm on my 2nd transmission and on my 3rd rear end. Also don't go to mak heik ford in Texas. Their service sept sucks!
just had mine starting to hard downshift at slower speeds. 20,000 miles. Also concerned about single bolt axle differential mount that has been recalled again.
You need to amplify your voice more when doing the walk-around. You are difficult to hear.
Thanks for the honest review. Hope ford can fix these deficiencies.
my late build 2020 seems a little different then his, so maybe they did?