American Airlines | 777 First Class | Genuinely shocked!
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- Опубликовано: 23 ноя 2023
- Not through choice we end up flying American Airlines Boeing 777-300ER in First Class and it challenged me as a reviewer. There are so many other reviewers who tell a tale of woe for how bad it is but this trip really opened my eyes!
Flight no. - AA 21
Plane type - Boeing 777-300ER
Date - 09/11/23
Route - London to Dallas
Seat - 2J
0:00 Introduction
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American Airlines (2023) American Airlines Safety Video. Jan 4. Available at: • American Airlines Safe...
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Interesting note for you. I am a retired American Airlines Flight Attendant. I worked for 34 years, retiring 10 years ago. I note you enjoyed the ice cream sundae.
American is well known for its ice cream sundaes. In fact, it was served in first class my entire 34-year career. The company tried to change it only two times. The passengers would not hear of it. The high value did not ever want it to be taken off the menu. Many told me that it was the only time they "allowed" themselves to indulge in the calories. I cannot guess how many thousands I served. That dessert was there when I arrived and was still there when I retired.
Thanks you commenting on the video. That's really interesting to know.
What were they considering replacing it with? Hopefully it remains for a long long time 🍰🍨
I only remember one short-lived change. It was a wonderful warm fruit cobbler with a great vanilla custard. I was out of London. If you have ever had a dessert similar to that you know the British know how to prepare this great type of dessert.
@@user-wz9qf2nd5l may be surprised to know it's a great secondary dessert but not as common as you think.
Like America we love our pies... Cherry or apple.
I don’t recall a sundae being on the AA “21” first-class service JFK-LAX.
Hmmm. Perhaps it is gone. But I stand by my story. FYI: Lucille Ball. (I Love Lucy) turn me on to a great combination. The strawberry with the caramel/butterscotch. It may not sound so special, but the combination was much different than you may think reading this. I retired in October 2013. I have only used my unlimited lifetime passes three times. The entire industry is a miserable mess. You can have it. I do give passes to my friends. That benefit remains. I look forward to my big retirement check on the first day of each month. @@jslasher1
As a former chef, I am always confused* (*poor word choice I should have said intrigued*) when customers will critique the quality and presentation of airline cuisine but are always delighted by a simple cup of ice cream.
EDIT March 3, 2024 : I need to clarify myself. I'm not at all saying that airlines are perfect. I'm not at all saying you shouldn't critique the food. You should absolutely have your expectations met. I was only expressing intrigue at the satisfying power of ice cream. No matter what, everyone loves ice cream. That's all. TLDR: If all else fails, eat the ice cream. You'll love it.)
Ice cream perhaps unfairly can only really come in one form and due to expectation it just takes you back to child hood. It's hard to get wrong. I agree there are far more Michelin star style desserts out there.
Having watched the video what is your opinion of the meal?
@liftoffandtravel In my early days, my instructors would always say, "People won't remember what you did or what they ate, but they will always remember how it made them feel".
@@MBNeal that's so true! Cathay Pacific used to do a very cute little brown paper square bag with green ribbon and inside was a chicken sandwich, crisps and a drink. It sticks in my head because of the beautiful packaging but also because it was simple and tasty but so well thought out for the experience.
Usually, because it was the only thing that was memorable from the entire meal. It's pretty darned difficult to mess up an ice cream sundae.
Well, when D'nata is the caterer one can expect the worst. Previously, the company was known by airline staff as Essen Auschwitz.
I remember a First Class flight on TWA in 1965, JFK-MAD. 12 seats, 3 cabin attendants plus the purser took care of us like royalty. Back when flying was pleasurable.
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The economy meals on TWA were very nice in the 60s. Steak and cheese cake. And Italian Bel Paese cheese. In the 70s no more steak but still nice. Pan Am was bad in economy. Swiss Miss for desert!
Hah! I remember TWA JFK-MAD in 1965!. I was in economy and no first class today, came close.
nice vid! great insight and cheers for sharing your experience!
Thanks Dan 👍 quite the experience even if the regulars aren't so keen that fly it
Nice review on the AA First product whilst it's still here! If you get a good price and you make the most of the lounge and reap the tier/award points- then its very much worthwhile experiencing!
Yes indeed! The tier points and avios from this trip were juicy. Sadly BA has now changed the earning power 🙁
Love that it spins 😂
Glad you enjoyed your trip. Interesting breakdown analysis. Thank you for flying American. The struggle is real.
Thanks for watching 👍 We had a few good experiences on American 😊 haha to the struggle is real 😂
When we fly to London (going again this Christmas) we always fly American vs British. BA has some of the worst food I've experienced in Business.
OK, I have spent days of my life in this cabin, LAX/DFW-HKG and DFW-LHR. Most folk love to trash it, but it's probably one of the less expensive First seats out there. I think AA is stupid to kill the cabin, but then, they are in a race to the bottom which they seem determined to win. Everyone needs to remember what one is buying is real estate.
Correct choice on the lounges at T3 LHR. I typically eat breakfast at AA Flagship the hove off to the Cathay lounge. AA had its premium lounge closed for YEARS for "Kitchen renovations". But when it reopened, nothing changed.
BTW, you didn't mention it: Row 1 is to be avoided since there is no overhead for the middle seats due to crew rest. This can lead to a bit of a ruck for bin space since SOME First passengers feel they can carry on a truck. My wife sat across the aisle from Naomi Campbell once; that's a story all by itself.
Thx, good review.
Thanks for commenting. That was extremely to useful to mention the overhead bins. I've seen people get in to conflict over that before stating that the one above is theirs and only theirs.
Agreed this is a great way to get more space and a more personal service for a reasonable price at times.
Enjoy it while you can!, 👍
Good upload mate 👍
food was really good 👍 😋
Cheers, much appreciated 👍
I agree about the lounges CP is the best in T3.
I am surprised at your price quote, I fly frequently to miami and Dallas connecting to a Caribbean island, on first (using AA app), I've never been been quoted higher than $5,500 round trip. To me it's definitely worth the price and I really do enjoy the flagship lounges in Dallas and Miami.
Personally the service on AA is way better than BA, AA staff alot friendlier and attentive.
Thanks for the video.
It was an estimate based on prices I've been offered on partner British Airways. As I'm not with American loyalty wise I've never been offered an upgrade. So that's useful to know 👍
I agree there is a Britishness to BA which is charming but Americans do hospitality well. The warm smile and the "Hey how ye all doing" love it 💚
You have to understand something about American carriers. They are not driven by excellence in anything. They are driven by profits and profits along. American carriers don't care to compete with other carriers around the world because their profits come from high ticket prices here in the US. I am an American, but I will fly on any other carrier if I can.
Funnily enough had a conversation with someone yesterday in a Hilton In San Francisco and he said that the system works for the corporations and not for the people.
After getting a $15 credit for comploemtnary breakfast knowing you can't realistically buy anything for less that $31 including tips and tax that's not looking out for the consumer.
So I totally agree with what you are saying 👍
as the so called 1st class of BA this is a good BC. First is different, dedicated ground service, caviar, rare champagnes etc... but yet a nice video
Thank you for watching 👍 Cavier does seem to be the new standard.
I Love the Swivel Seat just like you to look out the window I hve my meals on the window table Did GRU - MIA and LAX - SYD this Year Have LAX - SYD book for next year
That's awesome, it's such a niche and fun product. Nice routes, we're they for leisure? Always interested when I hear someones been to GRU 🇧🇷
That's what passes as First class on American? It looks almost no different than Air France's long haul
Business class!
I can see the similarities, but there is so much space in this product. I think Air Frances is the same as British Airways, can be a bit restrictive on the shoulders.
That Sundai desert used to be served on TWA in First Class in the 70s.
I can see why it's stood the test of time ⌚ great way to end the meal 🍰
Looking at November 2024, first is only (only) about £200 more than business at £1200 one-way. In fact, BA want more for a business class ticket on the same day.
Wow, that's a nice little upgrade price. Personal choice but we loved the space and the seat and the crew were so friendly.
Enjoy 👍💺
aa can have as many as 5 FA's in the business class cabin on the 777-300ER- one in the galley, and two in each aisle, unless the load factor is less.
Thanks got the info 👍 always curious about the ratios
They need to sell it as business plus class.
Malaysia Airlines did this and it seems to work. Then again it's quite a bit cheaper to buy.
I guess AA thinks they will make more money from standard Business seats 💺
"Phase out the product in late 2024?" I sure hope it's early 2025 because I just booked a flight in Flagship First for December 21st!
It certainly will be interesting how long they hold on to it
It's crazy to think that there are only two carriers that offer a true First class product direct from London to the USA and neither of them are particularly competitive products (BA & AA). If you wanted to fly on a decent First product to NYC from anywhere in Europe for example, your options very limited. Air France la premiere first (Paris - JFK,) Singapore airlines suites (Frankfurt - JFK), Emirates first class (Milan - Frankfurt) or Lufthansa first class (Munich/Frankfurt - JFK).
You make good points 👍 sometimes we feel that the reason why AA and BA are so popular are because of their network.
If you are based in the UK sadly flying with Singapore only gives you one route unless you are going in to Asia. Agree La Premier looks beautiful. We aren't sure we will ever be able to afford it though 😭
@@liftoffandtravel haha Yes being able to fly La Premiere seems like a distant dream 😂.
The middle eastern and asian carriers invest vast amounts on their first class products and certainly from a UK perspective, BA have a lot of catching up to do.
@@Alex-yy8ng sometimes I think they are happy playing second fiddle. To much effort to play ball on the same playing field.
Purely business class product
What makes a First Class product for you?
Ice cream sundaes on American and freshly-baked cookies on United! 🍨 🍪
Can't wait to try them one day. We just flew Delta and the hot cookie was delicious 🍪😋
Continental brought the fresh cookies before landing on transcon flights -- sometimes with vanilla ice cream !!! Loved that
Dude you are all over the place!
It's a big old world out there, yet I've only seen a fraction of it 🌍
AA first class are not as cramped as BA. I also like the twist seat to look at the view. Flew BA A380 first last year and thought it was like tired Business Class. But compared to JAL, ANA and Singapore they all come a distant 2nd place. Also worth pointing out that AA upgrade from coach (premium or other) to business unlike BA which do not upgrade from main cabin to business.
Good points, they are both angled so elrhals it's the layout or design. The again the front section of a 787 is probably smaller than the 777.
Interesting you saying that because I recently watched a reviewer who wasn't blown away by Singapores A380.
I admit I like sitting and sleeping in one place. A bit like a hotel suite sometimes there are just too many rooms, nooks and crannies and you are bound to leave something behind.
Thanks for your reply. Singapore comes third for me way behind JAL and ANA. I love the Japanese carriers for their service and quality of everything they do. JAL are justing putting "dilbert cubicles" in and ANA have done it for a while. I think I am alone in suffering claustrophobia and much preferring a spacious open cabin. My bucket list has Lufthansa 747 8i on it as I have always loved 747's and row 1 seats, Have to do that soon. Happy Flying...
Next month JFK/LHR👍🏼👍🏼
Amazing, enjoy 😊
Great review and commentary. Presume that will mean AA will no longer operate any international first then in the future? What about the Flagship First lounges in the US, I hope they don’t retire those, some of them are quite good?
Sadly it seems so, they are going the same way as Qatar. Interested to see what will happen to their Flagship First dining. Same goes for Qatars First Class lounge once they get rid of their A380s.
Sad times. What's your favourite AA First lounge?
@@liftoffandtravel I’ve only ever been fortunate enough to experience flagship first dining once at JFK pre Covid before all the Lounges got a makeover when BA weren’t in T8, it was brilliant. But Qatar airways have first class on their regional flights on A320s so it will still exist sort of unless they start marketing them as business?
im a little ignorant and way less fortunate for this kind of opportunity, but what was that seat with the buckle for underneath the tv ? 🥴
I would actually say that's an excellent question. I didn't notice until you pointed it out.
I would suspect similar to not many other seats that if you wish to have someone join you for dinner you can and they sit opposite using that as a seat belt.
Thanks for asking 👍💺
pour un français, la "first" doit être luxueux, ce qui n'est pas le cas ici. c'est simplement une amélioration de la business class. aucune comparaison avec l'expérience "la premiere" de Air France .
no mention of wines and spirits ??
Am I able to go to the Cathy pacific lounge if flying American business class ?
Yes Cathay Pacific are part of One World with British Airways and American so you should have no problem going in there 👍
@@liftoffandtravel thank you. Did not realize I could . I will DEFINITELY check it out .
@@talakija7923 no problem, have an amazing time. Be sure to ask for a Cathay Delight at the bar 👍
Do you get to keep the headphones etc
Good question. Generally headphones in Business Class and First must be returned to the airline as they are good quality. Not worth taking anyway because of the three prong attachments often found on airlines.
Interesting how people compare everything to the oil subsidized carriers (Qatar, Etihad, Emirates) who don't need to make any money on tickets. Of course they can go all out on hard and soft product. It's free money for them.
We agree 👍
Sadly some nations are know for their airlines. Who doesn't associate Emirates with the A380 not so much the destination.
Same goes for Qatar, I bet more people can name the business product than something about the city.
this is a business class product
How did you upgrade to first for 500 bucks?
To be honest I don't fly with American enough to know exact prices so I said if for example it's £500.
I based this on flights with British Airways where I've had prices from £350 and up offered. May be I should have made that more clear.
Maybe it was the way you were dressed.
Hey Jeffrey, been a while since I made this one. Can't even remember what I was wearing 🤔
Why would anybody need to go to Dallas Texas?
New York I can see.
San Francisco and Los Angeles I can see.
Miami and Chicago I can see.
But Dallas, Texas??
We wonder the same about Mexico City (First Class) Sao Paulo Brasil only club suite.
Then again we aren't local and we haven't visited yet. So probably missing something.
There’s DFW, one of the busiest airports in North America. Also, an extensive commuter & long-distance rail network.
@@jslasher1 one of our favourite airports ❤️ amazed it has 6 runaways! What cultural things could you do in Dallas?
@@liftoffandtravel RE: Dallas/Ft.Worth Airport. It is a big airport. But the weather is the worst. Delays, delays, and more weather delays. Snow, Ice, thunderstorms. It so consistently ruins the operation that, among my fellow employees, the airport must have been built on an old Indian burial ground, and the Indians are still angry.
@@user-wz9qf2nd5l that's interesting to know. Always had it down as a very warm place.
I admit on my last trip we suffered a 2hr delay on a connecting flight because of bad weather.
From start to finish, American Airlines is the definition of mediocre, at best. In decades of travel, I've never had better than an average experience with that airline.
They don't want to be Emirates but then again there is a price to be paid and American has a very captive audience.
Interesting was discussing this at breakfast in San Fran. Which despite being commentary ended up costing me $4 for continental and $12 for the full buffet. Wouldn't happen anywhere where else in the world! 🌍
Not worth it !!
This is likely why they are planning to remove it. Business Class has come so far that the differences can be very minimal.
Flat bed in both, decent food and a gold size TV. The ratio of crew to passengers is better but debatable whether that's worth the extra.
For us we'd be more than happy in Business Class.
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