How to fix a Maytronics Active20/30/60/Dolphin when it runs a few seconds and stops

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  • Опубликовано: 29 сен 2024
  • If you have any questions please contact us through our website at: www.poolspecia...

Комментарии • 172

  • @MrBrianJoseph
    @MrBrianJoseph 2 года назад +2

    Sitting at my work station today facing off against 6 of these bad boys diagnosing and I tell you, Your videos are very very helpful Thanks Alot!

  • @mgarcia8878
    @mgarcia8878 Год назад +13

    The impeller gets jammed up so easy that I'm surprised they have not come up with a solution like a screen to prevent hair and debris from getting trapped in there.

  • @AlexSzell
    @AlexSzell Год назад +28

    This is why RUclips is worth every penny. Videos like these are gold. It helped our little vacuum, thank you!

    • @MyMomHadMe
      @MyMomHadMe Год назад +1

      How much you paying? Lol

    • @AlexSzell
      @AlexSzell Год назад +1

      @@MyMomHadMe whatever your wife’s rate is

    • @MyMomHadMe
      @MyMomHadMe Год назад +1

      @@AlexSzell damn that sucks for you brother.

    • @CornPopWazABadDude
      @CornPopWazABadDude Год назад +1

      Especially when you've never paid a penny to use it 🤔... What version do you have that requires you to spend pennies?

    • @bingefox4056
      @bingefox4056 11 месяцев назад

      youtube has done alot for youtube.

  • @shinycharizards
    @shinycharizards Год назад +29

    My impeller is not blocked yet the robot has the same behavior. The rollers spin one direction easier than the other, however there are no obstructions on the track. Any ideas?

    • @Sendnomail
      @Sendnomail 3 месяца назад

      Me too. Still not going on reverse.

    • @spungewurthy
      @spungewurthy 3 месяца назад +3

      This happened to me. The next few power ON cycles, I spun the impeller forward and backward by hand AND moved the square piece that "aims" the water (just above the impeller) side to side gently to make sure it was moving freely. It has run several startups with no problem since :)

    • @artiejanow9942
      @artiejanow9942 3 месяца назад

      @@spungewurthy could you explain that in a little more detail. Does that mean you take it apart again and move the propeller by hand? I’m not sure how this works with a power on while you’re doing that. Sorry I’m just a little confused. Any clarification would be greatly appreciated.

    • @TheRemyRomano
      @TheRemyRomano 2 месяца назад

      @@spungewurthy mine did the same thing. I didn’t take mine apart, but just turning it on and off i was able to get it to run a few more times in full cycles but now it has stopped again so I’m gonna be tearing it apart tomorrow to see if the impeller is dirty

    • @spungewurthy
      @spungewurthy 2 месяца назад

      @@TheRemyRomano I did it a couple times and it's been running perfectly for a month

  • @wildgoose6596
    @wildgoose6596 Год назад +4

    I was very disappointed to take my impeller out and find that it was spotless. I found a tiny acorn or pebble in one of the directional vanes that surround the impeller. I removed the 4 screws popped that little guy out (it fell in the lawn and was gone so I'm not sure what it was) and put it all back together. To my delight, my robot is back to cleaning! So while it was not this exact issue, it was very similar and I wanted to let other viewers to know to make sure those directional vanes surrounding the impeller are clear of any tiny bits of grit. Thank you!

  • @mikebraze6545
    @mikebraze6545 Год назад +4

    i had the same problem, i was a click away from ordering a new control unit until i came across this video. took 5 minutes to fix. thanks a million guys!!!!

  • @southerntanker001
    @southerntanker001 Год назад +5

    Thanks Craig! Just what we needed. Saved us some money and it is a simple operation.

  • @kevindodge732
    @kevindodge732 4 месяца назад +3

    Such a quick and simple fix, sometimes I just need an expert to point me in the obvious direction. Thank you!

  • @spungewurthy
    @spungewurthy 3 месяца назад +1

    IF cleaning the impeller doesn't work, here's what I did in addition: The next few power ON cycles, I spun the impeller forward and backward by hand AND moved the square piece that "aims" the water (just above the impeller) side to side gently to make sure it was moving freely. It has run several startups with no problem since :)

  • @_MikeLI_ATX
    @_MikeLI_ATX Месяц назад +1

    Thank you so much! This video should be the first one that pops up when a search is done for an automatic pool cleaner starting then stopping! Thank you so much!

  • @ahmedvanya8840
    @ahmedvanya8840 2 года назад +11

    Thanks for this video. Looks like many people are having this problem. This is definitely a DESIGN FLAW! For my 10-year-old Dolphin DX3 I need to unscrew only 2 screws to clean the impeller. Maytronics is in the business for many decades and should fix this PROBLEM instead of keep on confusing the customers with many labels & covers. The customers should NOT have to get into the GUTS of the machine to fix this common issue.

    • @jmackinjersey1
      @jmackinjersey1 Год назад

      Same here. Mine has not been working for a few months, and unfortunately I can not find the parts.

  • @maxdowdy2888
    @maxdowdy2888 Год назад +2

    Great Video! Definitely earned a subscriber, had a little piece of plastic that was jammed and preventing the impeller from spinning. Saved me a lot of money Thank You!

  • @victoriababbs3635
    @victoriababbs3635 17 дней назад

    Thank you so very much for making this video! It worked perfectly for us!! You not only saved us money but time waiting for the repair.

  • @דבקפלן-ק5כ
    @דבקפלן-ק5כ 15 дней назад

    I did as you said a month ago and it worked. However, it stopped working again even after cleaning it out. It goes for around 30 seconds and then turns off. Please- any further suggestions? Greatly appreciate it.

  • @Curiosities-cr9ux
    @Curiosities-cr9ux 6 дней назад

    Thank you, you helped me repair my neighbour's robot. She was going to throw it away and buy a new one.

  • @aaronwilliams7220
    @aaronwilliams7220 Месяц назад

    I'm problem was water got inside and was halfway up the motherboard and the capacitors and what not. Thank u for vid though very helpful.

  • @jasonbrown9675
    @jasonbrown9675 3 месяца назад

    Anyone have this problem and after fixing it their vacuum act crazy? Mine is going in circles right now.

  • @KarlSheppard-t3f
    @KarlSheppard-t3f 11 месяцев назад +1

    My Dolphin DX4 moves about 3-4 feet and stops. I checked the impeller and it was clean. I replaced the impeller anyway and it still only moved about 3-4 feet and stops.

    • @TC-dp3vv
      @TC-dp3vv 2 месяца назад

      Mine is doing the same and impeller is clean; did you solve it?

  • @bingefox4056
    @bingefox4056 11 месяцев назад +1

    mine stops when it hits wall

  • @715chopper
    @715chopper Месяц назад

    How do you replace the front and back spinning brushes?

  • @julietstone
    @julietstone Месяц назад

    This was extremely helpful, thank you!

  • @TomWilson8003
    @TomWilson8003 3 месяца назад +5

    Worked perfectly. Thanks for saving me $150 and a trip to the pool store. Why Matt Tronics doesn’t include videos like this with their FAQs is beyond me. Thanks again.

  • @fyrmun37
    @fyrmun37 Год назад +2

    Thank you! Our “Lil dude” was doing same thing and I just cleaned the fan area with my fingers and he was good to go after doing same start/stop. He’s been picking up pine needles and the ladies’ long hair which tangled up the fan. Didn’t wanna risk breaking the waterproof seal. He’s happy to be back to work now 😂 What an amazing little machine. Was gonna try to find an expensive replacement on Black Friday, but saved a lot of money. Thanks again!

    • @jmackinjersey1
      @jmackinjersey1 Год назад

      There isn't any water proof seal in the areas where he is servicing in this video. The w/p seal is in the housing that holds the motor/board, which is under the impeller shaft.

  • @WyndhamNewBraunfels
    @WyndhamNewBraunfels Месяц назад

    I just opend up the motor unit and pulled the impellar motor out. Its filled with black soot, smells burnt and difficult to turn by hand. New one on Ebay for $115. Has anyone went this route before?

    • @Chris-il9mf
      @Chris-il9mf Месяц назад

      I just did…..replaced the impeller motor…it had carbon sitting in its well. For sure
      the carbon motor brushes are worn out. Ordered a reman on eBay. Just installed it…still does the same thing. I check it has 30 volts from the power supply. A little disappointed it still does it.

  • @snowmanfl
    @snowmanfl Год назад +1

    While waiting for Maytronics to contact me about my Dolphin Explorer 20 that would travel 2 feet before shutting down, I found your video and followed your instructions. I found that a very small amount of hair wrapped around the impeller was the culprit. Thanks again for taking the time to make this video!

  • @memargolis
    @memargolis Год назад +1

    I had this problem. Took it apart as was shown. It was clean. But for some reason, now its working. So thank you.

  • @OrsiniHome
    @OrsiniHome Год назад +1

    Cleaned the impeller, there was hair and pine needles clogging it up. But this did not resolve the issue. It still is only moving forward about a foot then stops. Any other ideas?

    • @markstuckey7307
      @markstuckey7307 Год назад +1

      My impeller was clean also, it runs great actually, and is churning up the water quite well. But the cleaner is still running only a few minutes then stops.

  • @airness007
    @airness007 2 года назад +1

    Thank you so much! We bought a 2nd robot and can now return it with this fix!

  • @markmolinaro7355
    @markmolinaro7355 2 года назад +2

    Mine is doing the exact same thing. Just bought it a couple days ago. Thought I got a bad one and was going to return it. I’m definitely going to try this. Thanks for the video!

    • @DangerousDave256
      @DangerousDave256 2 года назад +1

      did it work?

    • @ibsn87
      @ibsn87 2 года назад

      If impeller is clean and spins freely. Try running it upside down on a bench. Then if it continues to run. Put it back in the water.
      I stripped mine down, cleaned it all out (it was fine). Bearings are fine. It’s a few years old and needs brushes for the main DC pump motor - but you can’t buy them from Maytronics which is a scam. They will only sell you an entire new motor. Brushes are a consumable part.
      Anywho. Put it all back together and it only ran a few seconds still…. Ran it upside down (perhaps a recovery maneuver?. And it’s run ever since. Still needs brushes soon though (before it destroys the motor from brushes running out).

  • @JudyBrown-qi8wh
    @JudyBrown-qi8wh 3 месяца назад

    The rollers aren’t turning

  • @jwilkinson171
    @jwilkinson171 Год назад +5

    Thank you so much! You just saved me hundreds of dollars at the pool store! My impeller had long hair twisted around it into a knot, which thanks to you and your clear directions, I cleaned off. And now my Dolphin pool vac is working!!! Thank you! Thank you! Thank you!!!

  • @tinakelly668
    @tinakelly668 4 месяца назад

    I love Rosie 😊 9:07

  • @StevenKuharich
    @StevenKuharich 9 дней назад

    Thank you

  • @KleerOreMob
    @KleerOreMob Месяц назад

    What a legend, doing the pool owner community a service!

  • @williamwilliamsii5290
    @williamwilliamsii5290 5 месяцев назад

    My dolphin run through the self test by moving forward, moving back, and running the fan. After that, it will not move. The impeller has been checked and it is clear. The basket has been emptied. Any suggestions?

  • @TheRemyRomano
    @TheRemyRomano 2 месяца назад

    If it’s not a warranty item, they should make it user serviceable and put this in the instructions.

  • @rolifesign
    @rolifesign 3 месяца назад

    If the fan is missing fins the machine also stops because the fan needs resistance to make the machine think its under water, to work propperly, cost 4 euro

  • @thomasglaser6583
    @thomasglaser6583 4 месяца назад

    what if it moves back and forth briefly and stop, but the impeller is running?

  • @ironsled
    @ironsled Месяц назад

    Thank you for the video. I wish this reply may help someone else out. The propellor was clear. After checking the belts, realized my drive gear wheel was hopping around out of balance. This created a start and stop effect under a normal cleaning cycle. The small gear output of the motor was binding on the drive wheel.
    I swapped the left drive wheel for the right drive wheel. Cleaner is back in business. Be sure to take a close look at the gear and wheel play after removing the track belts. Placing an order for a new wheel. Device is cleaning like a champ. Cheers!

  • @debraparenty6558
    @debraparenty6558 4 месяца назад

    Someone gave me their dx4 proteus I put it in the water , it moved around but doesn’t pick up debris. Do you know where I should start to troubleshoot?

  • @marinakolkevich1706
    @marinakolkevich1706 3 месяца назад

    Thank you very much!!! Perfect, detailed presentation!!!

  • @packadrum
    @packadrum 3 месяца назад

    That was great and helped a ton. But my belt keeps coming off on one side alot and only one side even with new belts any ideas on why? Thanks Mark

  • @TheRemyRomano
    @TheRemyRomano 2 месяца назад

    I let my neighbor use mine and it’s been doing this since I got it back. I thought I was gonna have to buy a new one, but I will try this tomorrow.

  • @lucky3217
    @lucky3217 2 месяца назад

    THANK YOU SO MUCH!! Saved me a few hundred bucks!!! 🤝

  • @TestDummy652
    @TestDummy652 6 месяцев назад

    Same issue. Everything clean. Took the main housing apart and there was water inside of it. The control board had mineral build up. Tried to clean it up and no success. At this point I think I need a new board the motors seem to be working fine.

  • @AndreasLoffler-ry2uv
    @AndreasLoffler-ry2uv 3 месяца назад

    Thank you very much from Austria/Europe as well!!! Saved a lot of Euros and the waiting time for the service-guy! Thank you!!!

  • @7SlotFever
    @7SlotFever 3 месяца назад

    Thank you for the video.
    I had a chickle at your naming yours Rosie. Yes, i too am from that generation.
    Mine, is named Robbie. 😊

  • @madjiofcimmeria
    @madjiofcimmeria 3 месяца назад

    My still doesnt work and i even replaced the cord. Is there a reset button? If so where?

  • @jmcmanus1803
    @jmcmanus1803 11 месяцев назад

    Update/solution!!! I started having this issue non stop. So much debris in the top part and outside of the basket. Turns out my rapid drain flap was missing! (The black flap between the wheels and robot). It prev came off and I thought I reconnected but apparently didn't, found it laying on side of house. To reconnect you have to use pliers to pull knotches through. It's working amazing now!!

  • @beetlerunner
    @beetlerunner 6 месяцев назад

    I did this. Cleaned impeller and it made it work for two minutes instead of three seconds. Any ideas why it would now stop with a clean impeller after two minutes? I will add that the blue cord has a break in it

  • @jonchappell2
    @jonchappell2 3 месяца назад

    Very clear instructions! Worked like a charm. Thank you!!

  • @mis100tubos
    @mis100tubos Год назад

    I’ve got the same problem (the dolphin do the same), but it’s clean!? The only way it works is leaving without the black piece (I guess it’s a piece that makes the robot rotate)…then, IT WORKS !?!😳 Message: overload propeller/Reset robot Ok … Not always the reset works!?! If I use the robot manually (remote), it’s the only way that it works with all the pieces…!?… I’ve tried everything: do you know any solution? Thanks!

  • @kentmarvin8602
    @kentmarvin8602 Год назад

    THANK YOU, THANK YOU, THANK YOU! I was dreading hauling my Dolphin S300 in for service. It was reporting a comm error but that's because a pine needle jammed the impeller and after a time-out period (I assume), it reported a communication error - buts that's because after it dies and becomes not responsive, the control assumes its a comm error. So THANKS AGAIN for posting and solving my problem!!!!

  • @shermantx
    @shermantx Год назад

    6 month old Quantum… it was doing the same thing, checking showed impeller clean…. I put it back in the water and it’s up and running. Perhaps it reset after being unplugged? Anyway, thanks for the clear and constructive video on Dolphin maintenance… Cheers

  • @gustavogoncalves5062
    @gustavogoncalves5062 Год назад

    Hey Bro, would you be able to help me?
    The left belt of my robot is not running. only one side goes forward and backwards, the other side stay still, so it wont clean. Do you think its a gear issue?

  • @5t3f4
    @5t3f4 Год назад

    Hello, could you give me some advice to recover the waterproofing of the box, I can no longer get it, it continues to have infiltrations, thanks

  • @kcgustke
    @kcgustke Год назад

    My Dolphin PS Triton does this where it won't pass the self test. The impeller is clean and there is no debris. Sometimes it works after i take it out of the water and put it back in but it's very hit or miss. The gears and track are fine so maybe its a motor issue. It i do the upside down test it works occasionally as well.

  • @shaunhakimi3736
    @shaunhakimi3736 7 месяцев назад

    Thank you very much from Australia. my trusted pool guy charged me $270 for the same job four weeks ago and it happened again with all wifie/s hair tangled around the fan lol

  • @mikesterbrau
    @mikesterbrau 2 года назад +1

    Thank you so much for taking the time to do this video and do it well!

  • @jmackinjersey1
    @jmackinjersey1 Год назад

    I just disassembled my DX4, and there was ablut 1/4 cup of water inside the motor/board housing. No wonder it doesn't move, and the blue light is solid. The guy at my local Leslie's is going on vacation, so I'm not sure where to buy the parts. It was purchased 4/19/20, so it's "juuuuusssstttt outside of the 24 month warranty." We had the control/power unit replaced about 6 months after I initially purchased it. I'm not sure it is as robust as our previous Maytronics pool bot. I don't remember the nomenclature, but it had the bag under it, and had 80's esque pastel coloring. Unfortunately the replacement parts on it were hard to find, so after 3-4 years of my second hand use (it came with the house when we bought it.), I broke down and bought this new one. This new one is designed a lot better as the top load basket is easier to clean and the daily timer is better. But to me, the inside/working parts seemed to be better quality.

  • @mkingan1212
    @mkingan1212 2 месяца назад

    same issue as mine, going give it a try, ither jammed or bearing is bad

  • @Shezyootz
    @Shezyootz 7 месяцев назад

    Thank you for helping me fix my dolphin. I’ve saved myself some money especially how easy it was to fix it.

  • @davesmyth7030
    @davesmyth7030 Год назад

    Brilliant thanks. The pictorial instructions that came with my Dolphin where useless but your video helped me sort out the problem. Many thanks.

  • @judyhathcoat7853
    @judyhathcoat7853 5 месяцев назад

    That was very helpful. I have seen a number of videos that simply showed how to clear the impeller from above. We have four trees behind the pool and lots of palms that shed those little wiry threads. Thanks!

  • @RoxxStr
    @RoxxStr 3 месяца назад

    Who is here summer 2024? Hoping for the best!

  • @christineeiswerth1111
    @christineeiswerth1111 Год назад

    I have this model. Its blowing small debris back into the pool from the top where the holes are. I guess its the water shoot. Can u help?

  • @inked87
    @inked87 Год назад

    Thanks for this video
    Our robot has been acting up and this was the fix for it. She is moving right along now 👍👍

  • @duanebeecham3582
    @duanebeecham3582 Год назад

    Thank you very much. You saved me a few dollars. I almost ordered a new unit before finding your video

  • @MarkSteele-g2g
    @MarkSteele-g2g Год назад

    Ok so tried this and it is not my problem.. My vacuum completely turns off help

  • @BatonRouge225
    @BatonRouge225 3 месяца назад

    Worked! Yeah saved me time and money in just minutes thanks to this video

  • @markamark123
    @markamark123 9 месяцев назад

    This issue happened today 12/23/2023, and your video helped me figure it out! Thank you

  • @charbelmaroun2264
    @charbelmaroun2264 Год назад

    I have a t55i brand new. I just wanted to make sure that the power supply is working so i did a outside off water test but for some reason my dolphin didn’t stop running it did the cycle and pause then start running again is this normal??

  • @jkapur
    @jkapur 10 месяцев назад

    Thanks for the instructions. This fixed my Dolphin Triton.

  • @Jamthrutraffic
    @Jamthrutraffic Год назад

    woo hoo! just fixed my Active 40 aka "george"! Thank you so much!

  • @BruceHernandez-w2y
    @BruceHernandez-w2y 3 месяца назад

    Thanks for the tip!!!! It work again thanks

  • @donnellwalah5690
    @donnellwalah5690 Год назад

    This was the EXACT problem I encountered today (after several cycles picking up winter debris from the bottom). The instructions took me 15 minutes to fix our "Little Geek". Debris plant "needles" had wrapped up the impeller like
    weeder whacker line. 5 minutes to clean out. "Little Geek" back in business! Thanks, Craig!

  • @jadapan1
    @jadapan1 Год назад

    Thanks Craig, I came very close to throwing mine in the dumpster.

  • @edgarmetums9437
    @edgarmetums9437 Год назад

    This worked on Dolphin dx3 thanks for the informative and not boring video.

  • @manuelrendon1876
    @manuelrendon1876 Год назад

    This worked like a charm. Thanks so much for creating this video!!

  • @melvintramble8051
    @melvintramble8051 Год назад

    Very helpful explained everything in detail ready to go and fix my new dolphin pool cleaner most not really new

  • @susanfraysseruss4290
    @susanfraysseruss4290 Год назад

    Fantastic! Worked like a charm. Found an acorn lodged in there. You saved me a lot of time and money - Thank You!

  • @traviswilson8549
    @traviswilson8549 Год назад

    Like the video, but some close ups of what you’re doing would be so much better.

  • @scottripley8535
    @scottripley8535 Год назад

    Thanks Craigie. We at the Ripley Homestead appreciate your guidance. We have Rosie up and running again thanks to you.

  • @nickpaust6636
    @nickpaust6636 Год назад

    Fixed the problem. Thanks for the video

  • @RussellD11
    @RussellD11 Год назад

    wish these would last more then a year at over $600... jeez

  • @atavistica9135
    @atavistica9135 Год назад

    +1
    Thanks so much! Saved me 100 dollars and more than that in pia

  • @GuyGood77
    @GuyGood77 Год назад

    The problem is where is my 1500 bux!!!!!!

  • @delo56
    @delo56 6 месяцев назад

    Excellent video. Just what I needed.

  • @rform3596
    @rform3596 8 месяцев назад

    cheers mate, Mark was exactly the same
    thank you

  • @andyjamesable
    @andyjamesable 2 года назад

    Brilliant solution .. many thanks for this .. so simple and so effective .. our Robot is called Henri by the way ( we are in France )

  • @lindsaywieand2434
    @lindsaywieand2434 Год назад

    I was able to fix my vacuum. Thank you!

  • @onthespotwelding1
    @onthespotwelding1 Год назад

    Love the Rosie name! We named ours Johny 5!😂😊

  • @famososinternacional.
    @famososinternacional. 4 месяца назад

    el mejor vidio que a visto justo le pasaba esoo

  • @carlbaglio1163
    @carlbaglio1163 2 года назад +4

    Did the procedure you recommend and still having the same issue, mine was clean. Any other recommendations/ I see others are having similar expriences here.

    • @i3mvp278
      @i3mvp278 2 года назад

      Same issue here

    • @tobin669
      @tobin669 2 года назад

      Mine was doing the same thing and the impeller was clean. 2 possibility's could be motor brushes or motor bearings. Mine ended up being the motor brushes were worn out. I ended up custom modifying some and it works perfect now. I have more brushes for sale or you could ship me the motor and I'll put them in.

  • @SLDIKJF
    @SLDIKJF 2 года назад

    Thanks! It worked for me on my Dolphin E10!

  • @bribribri555
    @bribribri555 7 месяцев назад

    Brilliant, thanks so much. Robert the robot (ours is a boy) looks like he's got a new lease on life, and I'm feeling pretty pleased with myself that I managed to sort this out with my husband away. :-)

    • @bigcheese82
      @bigcheese82 6 месяцев назад

      We call ours Robbie haha

  • @alessiomartino220
    @alessiomartino220 Год назад

    Thank you. Fixed my issue.

  • @jameshess5538
    @jameshess5538 2 года назад

    Thank you so much you are truly making the world a better place keep doing Gods work

  • @cerralvo80
    @cerralvo80 Год назад

    I cleaned the impeller and even changed the cable and mine still moves a little and stops and cannot turn it on again. power supply is working. Would it be the motor? thanks

    • @artieboy.7943
      @artieboy.7943 3 месяца назад

      I have the same problem. I’m gonna change the robot tracks next. Hopefully that works

  • @beckysanmiguel7010
    @beckysanmiguel7010 Год назад

    Where can we purchase a new power cord