I read the manual and watched this video at least a dozen times and it still does not work. When I try to program the espresso (middle cup volume), it keeps shutting off before I take my finger off the button. I did it exactly as shown in this video. It seems on only work for the lungo size.
I figured it out, but it did not work exactly the way the video demonstrates. In the video, all the lights are lit when the lady presses (and holds) the button of choice to program the cup volume. On mine, when the buttons are flashing from button to button in clockwise fashion, I had to press (and hold) the button I wanted to program when that button flashed in the rotation. Then I had to power off the machine to take effect. I hope this helps others that may find the user manual and video confusing.
I used 6 of them in 5 star hotel today and looking at the RUclips video and still can’t understand. They made it rhyme with genius. I feel dumb as a phd in engineering.
Hi there, we are sorry to hear you're experiencing issues with your Zenius machine. Please contact our Technical Team on 0808 100 8844, option 3, and we will be happy to assist. Many thanks.
"Hi , we are sorry about that! Please contact our Nespresso club @8001166612 and our coffee specialists will happy to assist you with tracking your order."
*I like to believe Nespresso discontinued this coffee maker.* _One should not have to be a mathematician or watch a RUclips video to operate a coffee machine._
The ZENIUS machine is for the commercial sector - not the domestic sector. Its capsules are not for public sale and are sold onluy to Nespresso's commercial customers (like me). It means I can put a commercial grade coffee machine and a box of capsules into the guest rooms of my hotel and because the machines are not sold domestically, the capsules (0.47p each) are not taken/stolen by my guests.
That's the cheapest machine I ever used. Max 2 years usable without replacement parts. Even warranty of 2 years every replacement part is defined as wear part and you have to pay 30% of the new price. Horrible customer care
Hi there! We are sorry to hear that. We kindly invite you to contact us via the link below if you wish to discuss further this matter, we will be more than happy to assist you. We wish you a lovely day! bit.ly/2Llc6Ef
@@nespresso Hi. I want a high-end coffee machine for home but I keep hearing that the zenius isn't suitable for home use. I can't understand why? Please explain. Thanks Ralph
The Zenius is the “professional line.” For home use you should consider the original line for espresso-based drinks, or Vertuo for mugs and larger pours.
Olá, Ricardo! Sim, são, e ao fazê-lo, está a ajudar na adubação de campos de arroz, arroz esse que a Nespresso depois compra e doa ao banco alimentar. Agradecemos o precioso contributo. ♻️
Check the screws that hold the lever in place. I had the same issu and found that tightening them resolved it. You'll need a specialist tool (stardrive I think) to fully manipulate the screws.
What a stupid design! When you try to make the second coffee, the capsule falls right through to the trash tray. So much easier to just grind & filter your own coffee -- and it tastes much better too!
Hi Nepresso, I hope you fired whoever came up with this idea and all the higher ups who approved of it. I am actually going to stop using my Vertuo I have back home because of this machine. You got me to stop using a different model because I can’t support a company that is so dumb
تقييم لكل مكينات القهوة وانواع جديدة وعديدة عن افضل مكينات القهوة يمكنكم الحصول عليها بكل جدية وحيوية من خلال موقع سفن سيل اضغط هنا الان www.c7sale.com/top-air-fryers/
Hi Farah, we're sorry to hear this. We recommend contacting our Professional Technical Team on 0808 100 8844, so we can assist you further. Many thanks.
I had to look up a video how to use it in a waiting room… the coffee is okay tho.. just way to confusing
Very nice. Didn't mention to get a decent amount of hot water out of that technical wondermachine for a cup of tea. So...what to do?!
I read the manual and watched this video at least a dozen times and it still does not work. When I try to program the espresso (middle cup volume), it keeps shutting off before I take my finger off the button. I did it exactly as shown in this video. It seems on only work for the lungo size.
We're sorry to hear this. Please call us at 800-566-0571 when you are near your machine for further assistance.
I figured it out, but it did not work exactly the way the video demonstrates. In the video, all the lights are lit when the lady presses (and holds) the button of choice to program the cup volume. On mine, when the buttons are flashing from button to button in clockwise fashion, I had to press (and hold) the button I wanted to program when that button flashed in the rotation. Then I had to power off the machine to take effect. I hope this helps others that may find the user manual and video confusing.
Thank you! I was starting to think it was me doing something wrong but your method worked
@@seasterlpls would you explain more
It’s only getting out water and the capsule just gets some pores on it when I drag the handle but no coffee comes out!!!!!
Same, did you solve it?
All very exclusive, but how do I turn the bloody machine on?? It doesn’t respond to any button I press.
Hello. Can you please identify your country, so we could further look into this?
exactly, it doesn’t work once you switch it off
My Zenius does not enter the cup size programming mode, I have tried many times the step by step guide.
Sorry to hear this. Please let us know where you are contacting us from, so we could further assist you.
How can i purchase a new water dispenser for this. I broke the current one by mistake
Please contact us at 800-566-0571 for further assistance.
Melhor café do mundo
Onde acho estás cápsulas pra compra
I’m in a hotel room and I used 3 of the 4 capsules and it still did not work. This is the worst espresso machine ever
I used 6 of them in 5 star hotel today and looking at the RUclips video and still can’t understand. They made it rhyme with genius. I feel dumb as a phd in engineering.
very nice
Thank you for your appreciation. We hope the instruction was useful 😊
is gemini cs100 and zenius use same nespresso pro capsules?
Hi there, we can confirm that these machines use the same capsules which are available on our business site. Many thanks.
Where can I find these capsules😢
These are for businesses. You can open a biz account.
Cant one use normal coffee for this ?
Hi there, all Nespresso machine use capsules, they are unable to brew other methods. Many thanks.
Why make so hard. Cant there 1 button press it took me 5 trys. Before I made 1 small cup of a shot
Hi there, we are sorry to hear you're experiencing issues with your Zenius machine. Please contact our Technical Team on 0808 100 8844, option 3, and we will be happy to assist. Many thanks.
@@nespresso wny number. For the US North America
Thank you. The contact details for Nespresso Professional USA can be found here - bit.ly/31CUybY
Muito bom...
Worst experience ever
Found it in a hotel and cant use it due to long process
"Hi , we are sorry about that!
Please contact our Nespresso club @8001166612 and our coffee specialists will happy to assist you with tracking your order."
*I like to believe Nespresso discontinued this coffee maker.* _One should not have to be a mathematician or watch a RUclips video to operate a coffee machine._
Very true
ong
You should still read directions
you should only use nespresso supplies
nonsense. just find out what chemical they put in their product and make it yourself. goddamn useless marketing people.
Don't see the point on another Nespresso machine with another type of capsule.
The patent expired on the first capsule.
The ZENIUS machine is for the commercial sector - not the domestic sector. Its capsules are not for public sale and are sold onluy to Nespresso's commercial customers (like me). It means I can put a commercial grade coffee machine and a box of capsules into the guest rooms of my hotel and because the machines are not sold domestically, the capsules (0.47p each) are not taken/stolen by my guests.
Perché non si sente in italiano?
Where can I buy capsules in Riga, Latvia?
Hi🤍 Thank you for your interest in Nespresso! Please contact directly the Latvian market at bit.ly/3ENeAo3 in order to best assist you☺️
No capsules for Zenius on their site.
@@nespresso there are no capsules for Zenium for people
You can contact the Latvian market directly +371 688 060 80, and they will be happy to help you😊 Have a great day Nelli!
They don’t work with Zenium in Latvia so they don’t have capsules for it.🥹Thanks a lot🙏
That's the cheapest machine I ever used. Max 2 years usable without replacement parts. Even warranty of 2 years every replacement part is defined as wear part and you have to pay 30% of the new price. Horrible customer care
Hi there!
We are sorry to hear that. We kindly invite you to contact us via the link below if you wish to discuss further this matter, we will be more than happy to assist you. We wish you a lovely day!
bit.ly/2Llc6Ef
@@nespresso Hi. I want a high-end coffee machine for home but I keep hearing that the zenius isn't suitable for home use. I can't understand why? Please explain.
Thanks
Ralph
@@ralphdavidson9542 im using it at home and having a blast with it.
The Zenius is the “professional line.” For home use you should consider the original line for espresso-based drinks, or Vertuo for mugs and larger pours.
❤❤❤❤
My machine keeps flashing white and red when I turn it on and I’ve tired replacing the water with all different types
Hello and thanks for reaching out. Can you please identify your location so we could further look into this? Kind regards.
Are the capsules recyclable?
Olá, Ricardo! Sim, são, e ao fazê-lo, está a ajudar na adubação de campos de arroz, arroz esse que a Nespresso depois compra e doa ao banco alimentar.
Agradecemos o precioso contributo. ♻️
hello the lever for our zenius wont stay down so we have to hold it down while making coffee. do you have any suggestions
الج غثثبف٥
Duct tape.
Check the screws that hold the lever in place. I had the same issu and found that tightening them resolved it. You'll need a specialist tool (stardrive I think) to fully manipulate the screws.
How much is it?
in Greece i think costs 300euros..but not sure.maybe less maybe more.why dont you take a look in nespresso site?
'
invenção,elelricas
Chaplain15 ggvgvvvggggghy yhhhhggggğgvghhgghvvvgģģggggghhhggģģģggfgyyyyt
te ru tggŕ6
Get a moca pot and save money.
What name the capsule
nesspreso pro capsole
Whose idea was it to add the porn music in the background? LOL
for real tho
Skpina.holk
Lunetik píseň opuštěný chlapce
Teodora
In Italiano per favore
Worst machine I’ve ever “TRIED” to use. Awful
O zeniau
What a stupid design! When you try to make the second coffee, the capsule falls right through to the trash tray. So much easier to just grind & filter your own coffee -- and it tastes much better too!
a lot of unnecessary waste compared to filtering your own coffee
Hi Nepresso, I hope you fired whoever came up with this idea and all the higher ups who approved of it. I am actually going to stop using my Vertuo I have back home because of this machine. You got me to stop using a different model because I can’t support a company that is so dumb
اريد اجمل بنات
تقييم لكل مكينات القهوة وانواع جديدة وعديدة عن افضل مكينات القهوة يمكنكم الحصول عليها بكل جدية وحيوية من خلال موقع سفن سيل
اضغط هنا الان
www.c7sale.com/top-air-fryers/
This machine is crap! Totally unworkable
It is so confusing
It’s only getting out water and the capsule just gets some pores on it when I drag the handle but no coffee comes out!!!!!
i have the same problem
It’s only getting out water and the capsule just gets some pores on it when I drag the handle but no coffee comes out!!!!!
Hi Farah, we're sorry to hear this. We recommend contacting our Professional Technical Team on 0808 100 8844, so we can assist you further. Many thanks.