No the southern approach is to put you in a queue for 40 minutes, followed by an automated message on to log on on-line to pay your penalty. Then a letter with a court date, and if you still don't pay some scrawny PC will knock on your door.
@Daniel Oliver there's certainly both. There's the real warm ones, which I'd say are the majority, and then there's the ones who are so harsh and abrupt and self important that you'd cut your skin on their breath.
It's the friendliness and chatty ways, asking about the jacket is absolutely classic Northern, and making it better for the recipient. I love this so much, as a Northerner in exile in London, where people are different shall we say to this, it's like a little bit of Northern to warm the cockles of my saddened heart...
I got PTSD from working in a call centre 😮 Having a Yorkshire accent and being gently spoken, I had most customers eating out of the palm of my hand. As long as you act like you've gone out of your way to help them out, most customers will take bad news even though they won't like it. If you sound like you're on their side, it reduces the chance of them kicking off
@@jonathangrimm5850 The PTSD comment is an obvious exaggeration, but I'll answer the question of why you'd maybe have bad memories of your time as a call centre agent. Generally it's due to people acting very much the same way they do on the internet but in a more direct, spiteful manner if they don't get their way. There's not quite as much anonymity in most cases but customers know that they'll never have to see you face-to-face and they know that you're not allowed to retaliate. So if you're relaying bad news, some bad apples (not all customers, of course - the majority are nice if not a tad cold) will take the opportunity as a free pass to hurl insults at you as if you have any jurisdiction over the multi-million pound business/bank you're working minimum wage for. Some days you feel like you're just being paid to be a verbal punch bag. Some people can handle that better than others is all. Being shouted at and called every name under the sun while being contractually obligated to keep your mouth shut and respond with undeserved kindness will eventually grind anybody's gears regardless of whether you get a pay cheque at the end or not. It's not a particularly hard job at all in my opinion, but it's not one I'd be quick to go back to either unless I really needed the money.
@@Ben-Reid The exaggeration might've flown over my head. 😬 I can definitely see how the job can be quite stressful and frustrating but what followed after the comment's first sentence to me didn't seem like it was enough to cause PTSD which I've thought of to be something fairly serious. Now, that doesn't mean you can't get it from a call centre job, we don't know what they went through. 🤷🏼♂ Then again, it might've just been a strong exaggeration the likes of which might be thrown around a bit much currently. After your description of how nice this job is, why is it not a hard job for you though?
@@pagethreemodel I agree. I'm from near Manchester originally and if someone gets me angry and I let rip it can be pretty terrifying. Have had people shaking in fear before now. Northerners are also not afraid to follow verbal with physical too.
Yeah sounds like me talking to Eon next who have their call centers in South Africa. Them : I want to change you to a direct debit etc. Me : now that is not going to happen, this is what I'm going to do. (I'm from Yorkshire)
I saw something similar to this on the train from King's Cross to Edinburgh a few years ago. A young man was having some sort of mental episode, and he unfortunately pulled the emergency stop cord (button?) just a few miles short of Berwick. The staff were absolutely wonderful, sitting him down and plying him with food and something to drink. Apparently, doing what he did on a train is rather serious in the UK, though I don't know if it rises to something equivalent to felony in the US. He got off in Berwick, and the staff didn't have police waiting for him there, but they did gently but very clearly let him know that he had kinda fucked up there, and no one wanted 'an embarrasin' spot of trouble, do we dear?' I love that calm but _firm_ professionalism that you see in the UK.
Meanwhile, in the United States, if we get on the train and there's a drunken idiot singing and dancing, the police show up at the next stop with guns drawn 😂
It is indeed a serious offence but a lot of the railway laws are enforced with a considerable degree of discretion. Generally speaking, if your misbehaviour isn't malicious or calculated then you will get a firm telling off and made to promise you won't do it again. I experienced this myself as a boy. My behaviour, on the railways at least, has been exemplary ever since so the approach seems to have worked with me.
@@since1876 I think Alan is referring to Jordan Neely, who was a homeless man asking for food on a New York subway, got a bit loud, and another dude decided to choke him out and ended up killing him.
Missing out on the security checks though. "Can I just ask you some questions to verify your identity?" "I have no idea who you are, why would I give you my details?"
I like when British people talk about "the council." It sounds mysterious and mundane at the same time, and I'm never fully sure what the council's duties are.
'How do you spell that' paying off with 'Top Shop' is genius. I've Northern family on both sides, i've lived happily elsewhere for decades but this is so accurate it makes me feel slightly homesick.
I know this vid is a 'relatable' skit, but as an American I keep replaying this because her voice is so lovely to listen to and the vid radiates such warmth overall, it's a really peaceful feeling 💖
As a German, I always happily call any customer support number or NHS or even student loans in the UK Helping out my partner who emigrated to Germany and it's always just such a treat not even mad about the costs of the call or the bad news The only German customer support that makes me feel that way are the Bavarian accents
@@hermanjacobs4425 Are Top Shop still going? I knew a girl in the early eighties who some t every Saturday afternoon in there finding something to wear when out clubbing that night, then she'd go to the till with it, get last week's "purchase" out, say it didn't fit and could she swap it?
Not only that, I'm here in the US and not sure why this popped up at all. I started watching the preview without audio and it didn't take long to surmise it was in the UK (the accent comes through in the transcript, lol) but I was baffled as to the context. Still don't know what the fine was for. I can tell you here in the US it is backwards - people get nicer as you go south instead of north, lol.
There's an old joke about a South Norwegian coming to North Norway. Naturally, he ends up with a rowdy bunch who decides to get him really, really drunk in the sticks. Just as naturally, they all go off somewhere (the nearest bush and pass out I'm sure), so he's left alone there. And now he's really, really sick, and he doesn't know where he is. So he stumbles to this house over the other side of the road. And then it all just convulses on him, and he pukes there next to the porch. This is when the little old lady of the house comes out. He stares at her looming over him, afraid of what will happen to him next. That's when she asks him: "Why are you standing there and puking? Come inside and puke instead!" Ah, Northeren hospitality. You know, we don't see folks so often, so you have to take care of thems you get!
As an American who hiked the entirety of the Pennine Way several years ago, this video reminded me of every single woman at every BnB I stayed at. Even as a foreigner, I noticed a big difference between Southerners and Northerners.
@smart viewer US southerners often strike me as fake nice. Like just shallowly polite and not kind. Unlike the lower Midwest where people are polite and kind af
Northerners are just better people to be quiet honest with you mate, friends with everyone and anyone except dickheads…which unfortunately is what a lot of southerners are.
@@ScottJB I'm a Southerner. We really are that nice. There's a lot of bias against Southerners in general in the US, so folks are quick to assume it's fake. But I assure you, we really do care about you if we're making small talk!
I'm a Northerner born and bred. Ee by gum lad, I moved away about 40 years ago and I haven't heard the phrase Ta-ra for goodbye since. Brings back memories.
@@UndefeatableTwilightCatgirl Hmm... perhaps I need to relocate to the North, since near where I live, even quite serious crimes on public transport are often not dealt with properly by the authorities, who are presumably too overstretched
This is bloody accurate, although speaking as someone who feels northern at heart, I’d have used the name once, and then for the rest of the call referred to her as “love”. That’s genuinely how open and delightful northerners can be. When you start talking to someone up North for instance, a lovely lady running a pub, and you return the pint glasses to the bar when you’re done and wave to say goodbye, if they say “Take care, love”, they’re definitely northern, and someone absolutely worth more of your time. Make said pub your local, and said lady will be as friendly as family in a matter of days!
you’re making me feel homesick! i took a job in a pharmacy during my gap year and i have never been called “darling” so much in my LIFE… or better yet just “darl”. i swear northern men are incapable of not tacking a love or darl on the end of every sentence. I was 19 and worked the counter too so i had no chance. i didn’t mind really its quite sweet, except when a 14 yr old tried it 😭
This is how good this is: I can fully appreciate its comedic effect even though i am from America and have zero context or understanding of how a person from northern England would speak or behave when giving bad news. I only clicked on this video because I thought it was about how an American from New York or NewJersey would give bad news. So, this girl is really good!
Worked for a housing association in Liverpool, and loved hearing scouse call-centre operators dealing with tenants who'd been 'sanctioned' (yet again) on their benefits (not turning up for appointments etc). Even though it meant we would therefore struggle to get what little rent they were supposed to pay that wasn't covered by benefits, and we'd have to put (yet another) payment plan in place, the conversation invariably went along the lines of 'it's you and me against that filthy government'.
@@benjaminRhodesLEGO”hello, i’m calling to inform you that the train company has followed through with the police about the incident on friday. you should have been emailed about a fine. yes that’s the amount. yes there’s CCTV footage. can i check your date of birth and address please? thank you. the police will be coming to check in tomorrow during working hours. it’s in your interest to be there. Okay thanks, bye.”
For top level northern-ness, seek out the real-life 'medical responders' TV show video of the immediate aftermath of a young woman who didn't even know she was pregnant giving birth in a Manchester hotel room bathroom. It makes it even better that she and her friend had been in Manchester for a Harry Potter Convention. From start to finish, a masterclass in northern calm, and quiet, understated common-sense. At one point the woman's friend phones the new dad to tell him he's unexpectedly become a father, and even the first responders have a laugh when told his response was 'thanks for letting me know'. At the end you get the women on the 999 lines having an 'aw, bless' kind of conversation.
The comment section complements the video's tone so well... It's the best of British Internet, I tell ya, I'm literally in tears here. Stay classy, dear Brits.
@@llamasugar5478 Here in northern California, if it's a stranger, like a receptionist on the phone it's just "have a good day" "thank you, you too" "bye" "bye"
Where do you guys think you got your accents? 😂 a lot of southern settlers had ancestry from these regions. Infact this accent is very similar to what the puritans had in the 1600s
I cannot understand how you managed to make every second more accurate than the last. Every time I thought 'it's peaked' you just managed to one-up yourself
No one is sitting through hours and hours of dull CCTV footage for every train in an operator's portfolio. Maybe they'll stick an AI on it eventually. Someone would have made a complaint and then they'd have checked the footage from around the given time.
First visit to this channel and I see a star. That was great acting, real wit and superb observation. Talk about, “Funny coz’ it’s true,” too?! I’m from Fleetwood in Lancashire and she NAILED it! Loved that. ✌️👍
I'm a southerner living up north and working in an office that processes traffic fines, and that is a PERFECT impression of multiple colleagues of mine.
My grandmother was from Yorkshire and here in Australia, there were times when we could barely understand her. No matter what the situation however, we always knew she was being kind and calm, even when nailing me or my sister for being naughty... Now that were a long time ago looovie. 🙂 Cheers - Dave
Being from the southern U.S. it's amazing how similar in tone and presentation it is to what we call "southern charm". Amazing! It is true that the original settlers of our area were from the rural North of England.
@Ian1 True, but outside of the cities the north feels a lot more remote and wild. You don't get valleys and big hills down south like in the Lake District and Peak District.
Reminds me of my first job interview in the UK, after I sneaked in the country some 20 yrs ago, and the woman asked “weobotya baisd?”, and I couldn’t really respond at all
This happened to me when I first moved to London (only 200 miles South so not from a different country) and I struggled to understand London accents. I remember someone giving me directions saying "Go dahn levva line". I asked her to repeat it but I had no idea what "levva line" meant until she said "levva, levva, like a levva jackitt". I never got used to the accent - it's bloody ugly. It was occasionally entertaining though. I was waiting for the Greenwich free ferry and I heard a black cab driver say "Gor blimey, wossat geezer playin' at?" and I thought "I'm really in London now".
This just reminded me of my teacher: she’d bark to the students to shut up and yell on top of lungs like a predator scaring the prey. And then as soon as the bell rang she’d snap into a cheery tone, a wide warm smile and start up an animated conversation with them as though nothing ever happened and they’d been best friends forever. 👌🏻
That's me. I'm like that. I think the reason we're here is to be happy. And also, you can't truly be happy if somebody near you is suffering. So we're also here to help others be happy
I was thinking the same thing. In the US, it is the southerners who are unfailingly polite, while we northerners tend to be rather abrupt and somewhat crude.
@@kateyare4708 You mean people from the northeast. People in the northern Midwest like Minnesota and Wisconsin are typically very polite and welcoming. I also find the same with people outside of the big cities of the Southwest/Mountain West like NM, AZ and CO.
I have a strong northern (Yorkshire) accent. Anytime I leave Yorkshire, I notice people try to keep me talking just to prolong hearing my accent. It's nice but also kind of annoying. 😂
I'm an American, so when I read Northerner I was prepared for an entirely different accent. My brain was so confused for a couple seconds until it caught up! 😂😂😂
This is why I'm moving North with my partner from London. Leaving London to go North ALWAYS makes us feel better and it's the people (plus the fresh air). Looking forward to making plenty of friends there 😍
Wigan North Western! I come from near there. I live abroad and haven't heard anyone speak with that accent for years now. My daughter sometimes puts on my broad northern accent, she's an actress, but it doesn't sound half as good as this. Great to hear it here on RUclips.
As a non-native English speaker halfway across the world, her accent makes me feel like I'm watching an old Woodland fairy in some godforsaken forest of mystics retelling the lore of an unknown era, as she gazes off into the distance with a reminiscing look... 😅 Would love her doing some bedtime story asmr
This is showing in my feed one year late. What is going on? Do the YT algorithm knows something we aren't aware of? Great sketch by the way. Sensible on one side, impositive on the other; and jumping between the two seamlessly...
Ooh My God, yes as an American (I'm dual but I mostly consider myself a yank at this point) British people in general are impossible to read because you're too nice.
That's true actually. We Brits are always alert for those little nuances that tell a different story in someone's friendly behaviour. It's exhausting 😂
It is very chilling to watch someone try to be pleasant while acting as a repressive tool of the state to harass, embarrass, and financially punish a struggling person. Done thanks to surveillance.
This young lady has gone through some shit to be able to reproduce this so perfectly...
I'm getting the feeling the description of the CCTV footage comes from firsthand observation
Welcome to the North
@@zosoart Read that in a 'Jon Snow, Game of Thrones accent' 😂
Or she's a good actor
@@joedennehy386 which comes from where mate? Bitter experience.
Southerner giving bad news. "Right, you've got two options. You pay the fine, or we send the boys round. So which is it?"
I always thought such a direct approach would be northern
No the southern approach is to put you in a queue for 40 minutes, followed by an automated message on to log on on-line to pay your penalty. Then a letter with a court date, and if you still don't pay some scrawny PC will knock on your door.
@@paulthomas8262 sounds far more cost effective
@Daniel Oliver there's certainly both. There's the real warm ones, which I'd say are the majority, and then there's the ones who are so harsh and abrupt and self important that you'd cut your skin on their breath.
@@danieloliver4558 Only the damned thing can arrive after the court date. Cost effectiveness shouldn't govern every aspect of human services!
"Best to your family"
*sends bailiffs round*
This is spot on 😂😭
💀
0:39 "You got any kids, Kelly? No?"
"Yeah, I wouldn't if I were you, mine do my f**ing head in." BRILLIANT 😂
My favourite bit too, caught me off guard! 😂
😂
I don't get what this means even after your transcribation
@@vrcxdc3623 If something "does your head in" it's really frustrating and annoying - hope that helps! 😊
I think it's similar to how US people would say "it drives me crazy"
"it won't be a social visit." That took me out 😂😂😂😂😂😂
It probably won't be me which is unfortunate cause I would like to see the jacket in person.
Fr 😂
You seriously need to get a life, if that took you out! Wasn't even funny! 🤡🤡🤦🤦
As a Southerner, I can confirm that people get nicer the further North you go - until you reach Scotland, of course.
As a Scotsman I can confirm, no one is friendly to southerners here.
@@evansisgreat 🤣😂
@@evansisgreat As a northerner, I feel that the Scottish are actually really friendly.
Scots aren’t unfriendly to southerners. They’re just unintelligible as far as southerners are concerned.
@@drwes8593 until you say edinburg or glass gow.
It's the friendliness and chatty ways, asking about the jacket is absolutely classic Northern, and making it better for the recipient. I love this so much, as a Northerner in exile in London, where people are different shall we say to this, it's like a little bit of Northern to warm the cockles of my saddened heart...
I read this in her voice.
Come home
Brilliant
This in the states, but reverse, it would be the southerners….🤘🇺🇸😘🇬🇧🤘
I'm a Southerner but now living in another country altogether. Worked in Lancashire for several years, very happy memories.😢
I got PTSD from working in a call centre 😮 Having a Yorkshire accent and being gently spoken, I had most customers eating out of the palm of my hand. As long as you act like you've gone out of your way to help them out, most customers will take bad news even though they won't like it. If you sound like you're on their side, it reduces the chance of them kicking off
Ok, but why do you have PTSD from that?
@@jonathangrimm5850 keyword: "most"
@@jonathangrimm5850 I'm sure there's more to the job
@@jonathangrimm5850 The PTSD comment is an obvious exaggeration, but I'll answer the question of why you'd maybe have bad memories of your time as a call centre agent. Generally it's due to people acting very much the same way they do on the internet but in a more direct, spiteful manner if they don't get their way. There's not quite as much anonymity in most cases but customers know that they'll never have to see you face-to-face and they know that you're not allowed to retaliate. So if you're relaying bad news, some bad apples (not all customers, of course - the majority are nice if not a tad cold) will take the opportunity as a free pass to hurl insults at you as if you have any jurisdiction over the multi-million pound business/bank you're working minimum wage for. Some days you feel like you're just being paid to be a verbal punch bag. Some people can handle that better than others is all. Being shouted at and called every name under the sun while being contractually obligated to keep your mouth shut and respond with undeserved kindness will eventually grind anybody's gears regardless of whether you get a pay cheque at the end or not. It's not a particularly hard job at all in my opinion, but it's not one I'd be quick to go back to either unless I really needed the money.
@@Ben-Reid The exaggeration might've flown over my head. 😬
I can definitely see how the job can be quite stressful and frustrating but what followed after the comment's first sentence to me didn't seem like it was enough to cause PTSD which I've thought of to be something fairly serious. Now, that doesn't mean you can't get it from a call centre job, we don't know what they went through. 🤷🏼♂ Then again, it might've just been a strong exaggeration the likes of which might be thrown around a bit much currently.
After your description of how nice this job is, why is it not a hard job for you though?
I expected a joke, and got just a genuinely accurate depiction
Same
Does she have a RECEIPT for that jacket?
Sometimes you laugh because it's funny, and sometimes...sometimes you laugh because it's true.
2 birds...
This is perfect. When people say northerners are friendly they mean they’ll always sound friendly even if they are saying horrible things about you.
Ah, so it's like someone in the southern US saying how someone is dumb as hell and a slut and then adding "bless their heart?"😅
I believe the yanks call it 'Killing you softly." Also a great movie in my opinion.
I personally don't think they sound friendly. The accents are lovely (or luv-leh) but imo they sound very blunt and intimidating at times.
@@ACE53621 yeah pretty much
@@pagethreemodel I agree. I'm from near Manchester originally and if someone gets me angry and I let rip it can be pretty terrifying. Have had people shaking in fear before now. Northerners are also not afraid to follow verbal with physical too.
A Southern American and someone from Northern England should wind up on the same line giving bad news to each other.
True!
?
Yeah sounds like me talking to Eon next who have their call centers in South Africa. Them : I want to change you to a direct debit etc. Me : now that is not going to happen, this is what I'm going to do. (I'm from Yorkshire)
@@Aaa-dv3oi?
Yeah, except the southerner would be nicer. Up in the north, no ones cares.
As a born and bred Yorkshireman, this was uncanny.
The accent, the cadence and rhythm. The word choice, too. It's very accurate.
"We've got cctv of you coming into Wigan north western with a bottle of echo falls summer berries."
😅Fabulous line!
I saw something similar to this on the train from King's Cross to Edinburgh a few years ago. A young man was having some sort of mental episode, and he unfortunately pulled the emergency stop cord (button?) just a few miles short of Berwick. The staff were absolutely wonderful, sitting him down and plying him with food and something to drink. Apparently, doing what he did on a train is rather serious in the UK, though I don't know if it rises to something equivalent to felony in the US. He got off in Berwick, and the staff didn't have police waiting for him there, but they did gently but very clearly let him know that he had kinda fucked up there, and no one wanted 'an embarrasin' spot of trouble, do we dear?' I love that calm but _firm_ professionalism that you see in the UK.
Meanwhile, in the United States, if we get on the train and there's a drunken idiot singing and dancing, the police show up at the next stop with guns drawn 😂
@Alan Myerscough I live here, do you?
It is indeed a serious offence but a lot of the railway laws are enforced with a considerable degree of discretion. Generally speaking, if your misbehaviour isn't malicious or calculated then you will get a firm telling off and made to promise you won't do it again.
I experienced this myself as a boy. My behaviour, on the railways at least, has been exemplary ever since so the approach seems to have worked with me.
UK is too soft. Time for us to man up and arrest nutters not be so soft and woke.
@@since1876 I think Alan is referring to Jordan Neely, who was a homeless man asking for food on a New York subway, got a bit loud, and another dude decided to choke him out and ended up killing him.
This is uncanny
It’s actually like getting a call from the council 👏
I work public facing for a council and yes this is true
Yea so your house will be taken from you and you will be homeless if that’s alright.
Hope you have a good day.
Missing out on the security checks though.
"Can I just ask you some questions to verify your identity?"
"I have no idea who you are, why would I give you my details?"
I like when British people talk about "the council." It sounds mysterious and mundane at the same time, and I'm never fully sure what the council's duties are.
@@ShastaOrange Bins and that.
'How do you spell that' paying off with 'Top Shop' is genius. I've Northern family on both sides, i've lived happily elsewhere for decades but this is so accurate it makes me feel slightly homesick.
I know this vid is a 'relatable' skit, but as an American I keep replaying this because her voice is so lovely to listen to and the vid radiates such warmth overall, it's a really peaceful feeling 💖
This is why they put call centres in the UK up in the north. Because even with bad news, the accent is so soothing.
This is one of the reasons I love watching Doctor Who so much. So comforting.
As an American, too, I find the accent very pleasant.
The accent is...sure, calm, but kind of annoying.
@@AutomaticDuck300 Apparently even overseas they encourage non-native speakers to practise a jordie accent
As a northern lad living in Germany, this made me feel homesick.
As a German missing (some) English folks I get you, Germans can be very blunt and straight to the point - no “how are you, love”, I miss that
As a German, I always happily call any customer support number or NHS or even student loans in the UK
Helping out my partner who emigrated to Germany and it's always just such a treat not even mad about the costs of the call or the bad news
The only German customer support that makes me feel that way are the Bavarian accents
As a German living in the North of England I hear you!
As a North German living in the city of England, Oklahoma I feel you all
Come home bro.
The final word spoken on this video absolutely made it
I take it that top shot is kinda low end?
It’s Top Shop. It’s not essentially the best place to shop women’s clothes at budget prices. Zara is far better than that.
@@hermanjacobs4425 it's because earlier she asked "How do you spell that?"
@@cjyoung7372 You take it correctly.
@@hermanjacobs4425 Are Top Shop still going? I knew a girl in the early eighties who some t every Saturday afternoon in there finding something to wear when out clubbing that night, then she'd go to the till with it, get last week's "purchase" out, say it didn't fit and could she swap it?
I don't know why the alogrithm is showing me this a year late but I laughed out loud. Spot on.
Bro same 🤣
Not only that, I'm here in the US and not sure why this popped up at all. I started watching the preview without audio and it didn't take long to surmise it was in the UK (the accent comes through in the transcript, lol) but I was baffled as to the context. Still don't know what the fine was for. I can tell you here in the US it is backwards - people get nicer as you go south instead of north, lol.
Ahh... the alogriithm. Or whatever.
There's an old joke about a South Norwegian coming to North Norway. Naturally, he ends up with a rowdy bunch who decides to get him really, really drunk in the sticks. Just as naturally, they all go off somewhere (the nearest bush and pass out I'm sure), so he's left alone there. And now he's really, really sick, and he doesn't know where he is. So he stumbles to this house over the other side of the road. And then it all just convulses on him, and he pukes there next to the porch. This is when the little old lady of the house comes out. He stares at her looming over him, afraid of what will happen to him next. That's when she asks him: "Why are you standing there and puking? Come inside and puke instead!" Ah, Northeren hospitality. You know, we don't see folks so often, so you have to take care of thems you get!
If I ever get bad news, getting them from someone like her would certainly be the highlight of the day!
Definitely! It might even be worth the bad news, depending on what it was 😜
As an American who hiked the entirety of the Pennine Way several years ago, this video reminded me of every single woman at every BnB I stayed at. Even as a foreigner, I noticed a big difference between Southerners and Northerners.
@smart viewer US southerners often strike me as fake nice. Like just shallowly polite and not kind. Unlike the lower Midwest where people are polite and kind af
Northerners are just better people to be quiet honest with you mate, friends with everyone and anyone except dickheads…which unfortunately is what a lot of southerners are.
@@ScottJB I'm a Southerner. We really are that nice. There's a lot of bias against Southerners in general in the US, so folks are quick to assume it's fake. But I assure you, we really do care about you if we're making small talk!
Wow congratulations on walking the whole way! Did you see the ghost man and his dog?
@@Eyeball44 Hmm, that doesn't ring a bell. I met a lot of folks with dogs, although none were ghastly!
I'm a Northerner born and bred. Ee by gum lad, I moved away about 40 years ago and I haven't heard the phrase Ta-ra for goodbye since. Brings back memories.
And the “Hello love are ya alright?” Heard everywhere from Manchester to Newcastle 👍🏾
Should that have been “moved away 40 year ago”…….. Love the Yorkie banter. Grüße aus Australien.
I miss „hooroo!“ meself
@@TayWoode So accurate
This woman could tell me I was going to be arrested for life for a crime I didn't even commit and I'd be like "Alright, thanks for letting me know"
I didn't know banging your head on a table in a train could get you a fine or arrested!
@@MrVaskor It probably could if it was considered causing a public disturbance or whatever the term is.
@@UndefeatableTwilightCatgirl Hmm... perhaps I need to relocate to the North, since near where I live, even quite serious crimes on public transport are often not dealt with properly by the authorities, who are presumably too overstretched
THIS is why I love the Internet. Sharing stuff like this from around the world is keeping us sane in an insane time.
This is bloody accurate, although speaking as someone who feels northern at heart, I’d have used the name once, and then for the rest of the call referred to her as “love”. That’s genuinely how open and delightful northerners can be.
When you start talking to someone up North for instance, a lovely lady running a pub, and you return the pint glasses to the bar when you’re done and wave to say goodbye, if they say “Take care, love”, they’re definitely northern, and someone absolutely worth more of your time.
Make said pub your local, and said lady will be as friendly as family in a matter of days!
you’re making me feel homesick! i took a job in a pharmacy during my gap year and i have never been called “darling” so much in my LIFE… or better yet just “darl”. i swear northern men are incapable of not tacking a love or darl on the end of every sentence. I was 19 and worked the counter too so i had no chance. i didn’t mind really its quite sweet, except when a 14 yr old tried it 😭
This is how good this is: I can fully appreciate its comedic effect even though i am from America and have zero context or understanding of how a person from northern England would speak or behave when giving bad news. I only clicked on this video because I thought it was about how an American from New York or NewJersey would give bad news. So, this girl is really good!
Worked for a housing association in Liverpool, and loved hearing scouse call-centre operators dealing with tenants who'd been 'sanctioned' (yet again) on their benefits (not turning up for appointments etc).
Even though it meant we would therefore struggle to get what little rent they were supposed to pay that wasn't covered by benefits, and we'd have to put (yet another) payment plan in place, the conversation invariably went along the lines of 'it's you and me against that filthy government'.
underrated comment
As a Northerner, I love this. Funniest thing I've seen for ages. Subscribed.
I dont get it how else would she say it??
be really rude?? be really apologetic and sad??
@@benjaminRhodesLEGO Mhm maybe more straightforward
@@benjaminRhodesLEGO”hello, i’m calling to inform you that the train company has followed through with the police about the incident on friday. you should have been emailed about a fine. yes that’s the amount. yes there’s CCTV footage. can i check your date of birth and address please? thank you. the police will be coming to check in tomorrow during working hours. it’s in your interest to be there. Okay thanks, bye.”
@@Fifi-jb3yx mmmm sounds like what a ROBOT WOULD SAY!!! I knew it.
Great sketch. Gloriously sadistic in a kind and thoughtful way - love it!
It's wonderful isn't it! Wish this was a show.
How is it sadistic?
@@lex8799 It isn't
Just brilliant. Wasn't sure which clothing outlet you'd go for, but finishing with Topshop, is like starting a completely new story with one word.
For top level northern-ness, seek out the real-life 'medical responders' TV show video of the immediate aftermath of a young woman who didn't even know she was pregnant giving birth in a Manchester hotel room bathroom.
It makes it even better that she and her friend had been in Manchester for a Harry Potter Convention.
From start to finish, a masterclass in northern calm, and quiet, understated common-sense. At one point the woman's friend phones the new dad to tell him he's unexpectedly become a father, and even the first responders have a laugh when told his response was 'thanks for letting me know'.
At the end you get the women on the 999 lines having an 'aw, bless' kind of conversation.
Would love a link!
ruclips.net/video/4HmpA4uhMt8/видео.html
The comment section complements the video's tone so well... It's the best of British Internet, I tell ya, I'm literally in tears here. Stay classy, dear Brits.
Been rewatching it not because I really understand the context, but purely for the accent. Ready to listen for hours
Spotless, never over-acted for the camera, like the best mockumentaries.
"Where did you get that jacket?..." 😂
The line about her kids proper made me laugh! 😂
The English are such beautiful people in every way.
And this is why there is a meaningful difference between being nice and being friendly
Not me expecting to hear Minnesotan, with a “Tell your folks I says ‘Hey’” at the end.
This was a delightful surprise!
In The southern US it would be, “Tell yo mama an dem hey.”
@@lessparks9388 Is that Louisiana? My people in KY would say, “Tell yer mominem I said ‘Hey’!” 😁
@@llamasugar5478 Here in northern California, if it's a stranger, like a receptionist on the phone it's just "have a good day" "thank you, you too" "bye" "bye"
@@llamasugar5478 Yeah, it definitely sounds Louisianan
Where do you guys think you got your accents? 😂 a lot of southern settlers had ancestry from these regions. Infact this accent is very similar to what the puritans had in the 1600s
I cannot understand how you managed to make every second more accurate than the last. Every time I thought 'it's peaked' you just managed to one-up yourself
Didn’t she just 😂😂😂😂 this is beyond accurate of legit every northern customer service person hahhHah
The fact that getting charged with a crime from CCTV footage has become a meme is sincerely frightening.
No one is sitting through hours and hours of dull CCTV footage for every train in an operator's portfolio. Maybe they'll stick an AI on it eventually. Someone would have made a complaint and then they'd have checked the footage from around the given time.
my thoughts exactly, but is this a thing actually?
The fact that! The fact! Facts everywhere when gen z's are about! They love 'the fact that'!
Wtf is so frightening about that?
@@ennbee2051 RUclips comment sections are no substitute for therapy, Karen
Omg, I am cracking up! I am in America and this doesn't happen. Such a cute accent too!!!
As a northerner living in the south, I can confirm southerners are terrified of nice people. 😂
She's delightful! Kelly seems quite nice too.
First visit to this channel and I see a star. That was great acting, real wit and superb observation. Talk about, “Funny coz’ it’s true,” too?! I’m from Fleetwood in Lancashire and she NAILED it! Loved that. ✌️👍
I'm a southerner living up north and working in an office that processes traffic fines, and that is a PERFECT impression of multiple colleagues of mine.
Most admirable. What a great way of engaging the other person in the given circumstance.
This doesn't have more likes because the rest of the world won't understand, but this is golden. And "TopShop" at the end - I almost spat out my Polo.
LOOOOL I JUST CLOCKED THIS ASWELL, she really said how do you spell that, nahh the COMEDIC EXCELLENCE THERE!!😭
i'm southern but i had a video call with a barclays employee in sunderland to get my debit card set up and she was exactly like this 😂
Wow. What a gifted comedic actress. First time I’ve seen you. You should be snatched up by a talent agency and put into big media immediately.
Seconded.
Thirded! 😊
That would ruin it tbh
It's the writing as much as the acting
@@nicolab2075 absolutely true.
My grandmother was from Yorkshire and here in Australia, there were times when we could barely understand her. No matter what the situation however, we always knew she was being kind and calm, even when nailing me or my sister for being naughty... Now that were a long time ago looovie. 🙂 Cheers - Dave
Very good, love the delivery. Reminiscent of the wonderful Victoria Wood 😊
Being from the southern U.S. it's amazing how similar in tone and presentation it is to what we call "southern charm". Amazing! It is true that the original settlers of our area were from the rural North of England.
No comparison whatsoever.
Except without those biting undertones of passive-aggression if you're a wee bit different in values, background or religion lol
@Ian1 True, but outside of the cities the north feels a lot more remote and wild. You don't get valleys and big hills down south like in the Lake District and Peak District.
@Ian1 Exactly, "huge areas". You made it sound like the north is an urban wasteland.
@@annienmouse9767 Exactly.
Reminds me of my first job interview in the UK, after I sneaked in the country some 20 yrs ago, and the woman asked “weobotya baisd?”, and I couldn’t really respond at all
This happened to me when I first moved to London (only 200 miles South so not from a different country) and I struggled to understand London accents.
I remember someone giving me directions saying "Go dahn levva line". I asked her to repeat it but I had no idea what "levva line" meant until she said "levva, levva, like a levva jackitt".
I never got used to the accent - it's bloody ugly. It was occasionally entertaining though. I was waiting for the Greenwich free ferry and I heard a black cab driver say "Gor blimey, wossat geezer playin' at?" and I thought "I'm really in London now".
@@joshuarosen6242 yeah... that's cockney accent from the docklands area
shoulda said round Warwickshire therebout.
@@ksavage681 no its around tilbury
@@joshuarosen6242 hilarious comment 😃
So authentic lol, amazing impressions, the "aghlraaigh''' " near the end was so crisp
This just reminded me of my teacher: she’d bark to the students to shut up and yell on top of lungs like a predator scaring the prey. And then as soon as the bell rang she’d snap into a cheery tone, a wide warm smile and start up an animated conversation with them as though nothing ever happened and they’d been best friends forever. 👌🏻
That's me. I'm like that. I think the reason we're here is to be happy. And also, you can't truly be happy if somebody near you is suffering. So we're also here to help others be happy
I'm from New Zealand and I just realised I associate this accent with recruiters.
What’s a recruiter?
@@ariaxrose1 something you have to google
@@ariaxrose1 someone who FARTS
@@ariaxrose1recruiters want you to work somewhere else so they get paid their commission.
@@ariaxrose1 Someone who comes to fix your cruit if it gets damaged.
Being from the US, I thought this was going to be about how a New Yorker would give bad news. It would be quite different from a UK northerner.
I was thinking the same thing. In the US, it is the southerners who are unfailingly polite, while we northerners tend to be rather abrupt and somewhat crude.
@@kateyare4708 You mean people from the northeast. People in the northern Midwest like Minnesota and Wisconsin are typically very polite and welcoming. I also find the same with people outside of the big cities of the Southwest/Mountain West like NM, AZ and CO.
@@CarShopping101 "Tell yer folks I says hi now" - Wisconsinites. Just how she says "best to your family"
Minnesotans are kinda like this a bit tho
Brilliant I'm from Yorkshire and It could be me talking here. Can't resist a bit of friendly chat.Just comes out anytime whatever situation. 💎🌟👍👍👍
this is SOOOOO brilliant and soothing and makes you feel like in a safety bubble or smth i need more of this
I have a strong northern (Yorkshire) accent. Anytime I leave Yorkshire, I notice people try to keep me talking just to prolong hearing my accent. It's nice but also kind of annoying. 😂
I'm an American, so when I read Northerner I was prepared for an entirely different accent. My brain was so confused for a couple seconds until it caught up! 😂😂😂
Fellow Christian?
@@phineas8532 Yep!
@@thejesseayy God’s Grace be to you. Are you familiar with free grace theology? (Or easy believism as it’s called pejoratively)
@@phineas8532 No I'm not
@@thejesseayy oh. What do you believe about salvation?
This randomly popped up on my feed, and I'm glad it did - brilliant sketch!
Every time the word jacket is mentioned I cracked up this is brilliant
I was hoping the answer would be top shop
you've got a great voice and presentation for some very unusual ASMR, like
getting a fine or being evicted from the flat scenarios
Brilliant!!! Well done!!! Really made laugh!!! You have a gift!!! Your deadpan delivery as well, just sublime!!! 🤣❤️🙏
This is why I'm moving North with my partner from London. Leaving London to go North ALWAYS makes us feel better and it's the people (plus the fresh air). Looking forward to making plenty of friends there 😍
Up North even the birds are friendlier... ruclips.net/video/kf42vpQMJ9o/видео.html
I'm from Sheffield and have always lived here, and I'm noticing so many southern accents all of a sudden. Everyone seems to be escaping the south!
"top shop" it took me a couple seconds, but that me rolling 😂
How do you spell that?
T-O-P S-H-O-P
😂
Would've been hilarious if it was H&M
I can vouch for this because as someone from the Northeast of England, this is exactly how we go on lol 😂
Wigan North Western! I come from near there. I live abroad and haven't heard anyone speak with that accent for years now. My daughter sometimes puts on my broad northern accent, she's an actress, but it doesn't sound half as good as this. Great to hear it here on RUclips.
This is so incredibly calming and peaceful. I could use a couple hours of this to fall asleep to or just relax.
That was hilarious and beautifully done. I miss the North!
@MrGriff305 up towards Manchester , Newcastle , liverpool , york
Comedian with a future in showbiz! Massive chuckle!
As a northerner I can confirm this is true ❤😂😂
i swear i have had this conversation before. i dont remember it but i feel in my soul that this is spot-on accurate
My friends mum is like this. Even when we got caught sneaking out and drinking as teenagers she was always so lovely which made things so much worse 😂
leannnnnnnnn
As a northerner, it’s scary how accurate this is 😂
I'm convinced she's a real office worker doing her job and acting like it's a skit for the internet
The comedy is so nuanced. Love it.
As a Canadian, I feel this 😂
Now that is how civilized people comport themselves. We should all pay attention. I would like to ask her for directions.
Mining people for info while billing them, that's ice cold.
RIP in peace Topshop 🙏😔
as a northerner this is spot on legit lol
what was it she said near the end, as she was saying goodbye, that sounded like "tarana"?
@@tanga1000mil Ta-ra now, it just means bye
"Ta ra" it's how we say bye up North
I love the detail that she needed to know how to spell 'Top Shop'
"how do you spell that?"
clever setup to the end there
“Top shop” oh the subtlety of this humour is extraordinary
This randomly came up on my feed and I love it haha
You sound like your from chorley 🤣
she maybe does, lad
I live in chorley too 🤣
Tbh she's well cute I would definitely ask her out
As a non-native English speaker halfway across the world, her accent makes me feel like I'm watching an old Woodland fairy in some godforsaken forest of mystics retelling the lore of an unknown era, as she gazes off into the distance with a reminiscing look... 😅
Would love her doing some bedtime story asmr
This is so bang on 👌
This is showing in my feed one year late.
What is going on? Do the YT algorithm knows something we aren't aware of?
Great sketch by the way. Sensible on one side, impositive on the other; and jumping between the two seamlessly...
Ooh My God, yes as an American (I'm dual but I mostly consider myself a yank at this point) British people in general are impossible to read because you're too nice.
That's true actually. We Brits are always alert for those little nuances that tell a different story in someone's friendly behaviour. It's exhausting 😂
Just to add, my family's name is Blackmore, they come from Rainford and Skelmersdale, Lancashire.
She eventually paid the £5 fine over 5 months.
Hahaha
Good that my great grandma was a farmer from up north.....me and these people vibe as we have strong bonds and I love the accents..... Pmsl
It is very chilling to watch someone try to be pleasant while acting as a repressive tool of the state to harass, embarrass, and financially punish a struggling person. Done thanks to surveillance.
Lol! CCTV's been around for decades. And why is kicking off drunk on a train inevitably 'someone struggling'?
This gives me such asmr, but also I find it really funny.
I love how England can fit in all of like Texas and they have such a regional divide
England would fit in Louisiana!