So after seeing this video and a few others, I tried the hard reset and other things to no avail. However seeing as change is a huge issue and we always seem to have change in the agitator, I decided to take that off and look for change. Low and behold there were pennies and dimes in the drain channels! After fishing them out, which was the worst game in history. I had to tape the hole beside the one I worked on to ensure they wouldn't fly over to that hole. Put it back together and tested it, because it wouldn't even drain and spin, now I see why. Not sure if this might help someone else, but given these have a chute where the change blocks the water from draining I would suggest everyone clean this part of their washer. We've had ours for 4 years and I think the money I found had built up over time, or perhaps an unfortunate incident of someone not checking for change.
This is frustrating to read that most of the customers feedback is not getting a good response to the issue. My washer is pretty much a new one. I am having the same issue.
Same here, I bought a Roper which coincidentally appears to be under whirlpool. My washer stops on wash cycle. This issue started just under a year from the time I bought it and I bought it brand new.
I hate this washer with a passion. This defective machine has cost me so much time, sleep, and sanity. We are always, out of towels, blankets, and other bulky clothing due to this washer not draining or spinning properly.
here's what i found on mine...I checked the valve filters for debris, didn't find anything. put it in manual diagnostic mode and check both hot and cold valves, they both worked. I found the drain hose was too far in the drain causing a siphoning effect of the fresh tub water causing it not to fill timely. I now only leave it in there about 6 inches or so and recalibrated the washer. it has been fine ever since. it took me an embarrassing 2 years to figure this out. i hope this can help someone else.
facing the machine, open the lid, the screws on the left and right are contact points for the switch. If "pins" on the left and right of the lid do not make good contact your washer may cut off. Make sure your lid is not dented or bent. If it is try to correct the dent or bend. If the screws on the left and right of the lid are loose tighten them. When the machine turns off try to "jiggle" or press the corners of the lid "gently" and see if the machine turns back on.
@@dougfressh the screws are located on the lid itself. Inside of the lid, at the bottom, you will see the pins. On the exterior of the lid you will find the screws. The rubber stoppers are not on the lid, but are between the lid and the machine. Search the exterior of your lid, run your fingers around the perimeter of the lid and you should find the screws.
I own it and it is a piece of junk. Only had this piece of crap for 1.5 years and it does the same thing. I will never buy another whirlpool washer or dryer again in my life! Pure Junk both the washer and dryer broke after 1 year. My parents had washer and dryers last 20 years.
I have the same washer. Based on the sound, I would say your shift actuator and/or splutch isn't working properly. When you start the load, it should spin both the basket and and wash plate together to sense the load in the first minute or two before it fills a little and switches to agitation. In your video it sounds like the basket isn't engaging and just the wash plate is spinning. Since you bypassed the lid switch, you can watch it and see if that's the case (again they should spin together for the first minute or two of filling). The splutch is the mechanism the engages the motor to the basket, and the shift actuator is what moves it. The shift actuator is also the RPM sensor, so if that's not working you will get lid lock faults (basket not spinning can also be the cause). I would try replacing your shift actuator, if it's still not engaging then change the splutch (they wear out after a few years), and then if it's still not working it could be the gear case, but that one is expensive enough you'd probably want to buy a new washer. I can help with diagnosis if needed.
My washer won't spin. So I replaced the belt, the shift actuator and the splutch and the spinning still doesn't work. You think could be the gear case?
CRIfinder In my experience with some of the older models, some will agitate with a faulty lid switch but will not spin with a faulty lid switch. None are supposed to spin if the lid switch/lock assembly is faulty. Not sure about these, still trying to learn more about these electronic machines.
@@rickeykeeton71my washing machine is only washing on AUTO but will not let out the water by itself , i have to put it on drain and spin for it to let out
Same washer. Easy fix. I didn't even have to fully extract the washer from it's awkward position in hall closet! My Whirlpool top load washer was stopping during the wash cycle, shutting itself off with WASH indicator light on. After searching RUclips for help I learned that there is a handy little book hidden from consumer under the bleach holder against the inside wall of the washer. It tells you how to run a test. This was helpful because the test told me machine was operating in all cycles and, thus, led me to look for another problem. But, I could have avoided doing the test procedure if I'd seen this sooner: The "Technician's Manual" tells technicians that there are only 3 error codes that the consumer can see. One of these is LED indicator lights up and stays lit. Good to know: These washers are are made to shut off if tub does not fill in 6 minutes. Slow water supply can happen with low water pressure or, in my case, with the supply obstructed. So, I shut off hot and cold water supply and removed hoses where they connect to washer (at the top back of machine). I used a mirror to look into them and discovered that the water intake screen/filters were clogged with calcification and debris. I pulled the machine away from the wall enough to remove water intake screens (filters) with a needle nose pliers and VOILA! Reconnected hoses. Turned water on and ran washer. It was pretty obvious that the problem had been obstructed water flow, because now I could really hear the tub filling. Washed clothing and machine ran beautifully through all cycles! There is probably something serious that could go wrong if you take repair into your own hands, so, do home repair at your own risk & don't forget to unplug power and shut off water before you proceed. Best of luck!
Just bought almost the same washer today had the same issue. Found out the lid was the problem try opening the lid and push the middle back out. It likes to bow in if it has any weight on it
In the process of trouble shooting this exact unit with the same issue. I read your comment and went checked and sure enough the lid was indeed bowed. Running a cycle now, fingers crossed.
You can blame the government for mandating HE washers.... The old style deep water washers were good for a 20 year life. These washers are new and are working the bugs out and are a overall better design than other brands of HE washers. This sounds like a problem with the hot water side of the valve... try using in cold rinse. If you want a long term dependable washer find a deep Water washer used in good condition. They last made them about 8 years ago. ... In my experience with these new HE washers the ones with the whirlpool with the dual action agitator is the best and also cheapest model. Samsung are ok but the company only makes repair parts for 3 years and are just as prone to these type problems
Chris Snyder ohhh okay sorry a lot of comments and cannot keep the responses straight. There is a tutorial online that shows you how to hit wire it. I cannot remember how or what wire to cross. I’ll try to find it again. And yes once this one poops out it’ll be the last one I buy like his.
l have the same washer...it wasn't properly going thru the rinse cycle when l had the knob on one rinse...if l changed it to 2 rinses or 1 rinse with softner it seems to work...so l assume the control panel is going out...this will probably be my last whirlpool washer/dryer set...I bought this set in 2015 or 2016
@@miracleandsons Similar washer (WTW4955HW0), same problem - I've only had it maybe 2 years. I wish I could buy a simple washer without all the fancy stuff and without a control panel. This is the second washer I've had in 13 years!
Also check your cold and hot water hose is not blocked and water flowing through quickly. I had to unscrew the lid switch and tape it to the lock then I ran the water sensing and turned the water temp from cold to warm to hot. My cold water was barely dripping. But when I turned it to warm and hit it rushed out with water as normal. So basically my cold water valve was dirty and clogged up at the back with minerals. I always set to cold water wash So basically the problem Because barely any cold water came out the auto sensing wouldn’t go on to the next wash cycle phase because it didn’t fill up with enough water. Hope this helps someone
Put it in diagnostic mode and pull up any error codes, that's where I always start. Tech sheet should be on the inside of the front panel, just follow the directions.
My 2 year old washer was doing the exact same thing. I changed out the water inlet valve and problem solved. It took me longer to pull the washer from the wall than it did to change the part. Part was 35.00 from Amazon. Repairman estimate was 300.00 to 400.00.
So most likely your clothes is already in the washing machine, would you have to do for this to work is hold down the power button for 10 seconds, allowing the machine to drain and then go into neutral mode so that you can do the re set process of Turing the dial. Works now I was so frustrated, you’re welcome
Well I guess it didn't matter about the agitator......I have one you don't amd it still had issues, go figure. Best Buy is gonna help me out, Curious about your resolutions to this problem
I found out the problem!!! When I got mine brand new it was doing this and I had to send it back 2x to figure it out they said they would do a recall on the washers but no need I made sure I watched the guys put the washer in the 3rd time and I told him I won’t sign until he tell me why it does that at first he was confused to but then he held up my hose (wasn’t the nicest of guys but he helped so it’s was ok) gave me a “you’re a dumbass look” and said they should’ve told you you needed an extension the first time(they did) bc you have to hold the hose up the put it down into drain if that makes sense once you do that the washer can fill up, sense, and wallah!! It’ll work like it should no problems I literally just figured this out yesterday my washer has be working since
@@macknumber9 it’s kinda hard to explain, if you turn on your washer but don’t pick up the hose then the water just runs out and it never fills or senses. But if you hold the hose up it will begin to fill and sense and water won’t come out. That’s how I came to the conclusion of finding a hose extension and positioning it up then down into my drain if that makes more sense like my hose doesn’t just lay on the floor it’s in the air over a bar and then positioned down into the drain
I replaced the splutch and weeks later the driven pulley nut backed off and the pulley/ belt came off and was eating into the plastic guard. Remember to use loctite...
Made the mistake of buying same type top load whirlpool HE washer and mine fills fine, washes, then goes to the rinse cycle and the light flashes (aka laughs at me for buying this junk) and lid lock light stays lit while the rinse light just flashes. Will not progress thru a full cycle. Checked every connection, line, drain, screen, valve, and not any issues. Water pressure is not an issue. It is just a piece of junk! I had a washing machine that I bought when I first got married and it lasted 22 years but now these "smart sense filling" pieces of crap are not worth the medal it takes to make! This thing was bought brand new at Lowes, not even a year old and giving me headaches. I will NEVER buy any whirlpool product ever again!!!
The less fancy stuff the better. I don't need fancy stuff, I have no trouble turning the dial to say how much water to use for that load. Just stop putting all these sensors and crap in-- please!!
Just got it delivered and first load stopped working. Tried calling the 24/7 line, onky to get voicemail saying call back when they are open. Totally disgusted.
Had mine yesterday I've washed. Everything was ok... Put some more to wash today and... This happens. Not even 24h new and it does this. I thought Whirlpool was a good company
I don't know if you know this or not but Kenmore Maytag and whirlpool on that brand is almost identical pretty much has the same thing and there's all kinds of videos on here to show you how to go through your sensor Diagnostics and there's a little booklet inside of your washing machine that you can get out and do the Diagnostics sencing mode on it there's videos on here to show you how to do it there is so many videos on how to fix this problem please just type it in and look it up I love RUclips 4 that fact. There's so many videos on how to fix this problem it's crazy I hope you get your problem fixed it is very frustrating to have a washer messed up especially these he brands.
Washing machines these days ain't like how they used to be back then.....everything just crappy working for less than about ten years an then you need a new one😑😑😑😑
OK TRY ON EX LIGHT COLD QUICK WASH NORMAL RINCE ONCE PRESOAK OFF, NOW I FIX MINE DOING THIS OK........U CANNOT CONTINUE TO LIFT THE LID ALOT THE SENSOR WILL GO ON I DONT KNOW WHAT U WANT MODE..............SO I UNPLUGGED IT FOR 15 MINUTES THEN I STARTED AGAIN IN THE DESCRIPTION ABOVE I GAVE U AND WALA FIX..............GOOD LUCK
i don't know how long mine has been doing this I noticed my rinse wash not doing nothing but stopping up, so I wasn't sure so I always have used normal so this is when I really noticed so I put the next load on regular and it is running thru the rinse now set on regular. mine is whirlpool
I have same washer. It is doing the same thing. It will wash and spin and go to rinse and stop. No rinse. And when it shuts off the end light is NOT on. It goes back to wash light which lights up. I also have matching dryer. It went out too about same time. The timer on dryer won't shut off when clothes are dried. I will NEVER buy a Whirlpool again.
if you go to diagnostics on it, you probably have the same problem we did. The first two lights blink, then the “done” blinks. It’s too slow filling error. The valve needs to be replaced!! Sometimes hot water makes prts of the valve deteriorate and it doesn’t allow enough water out. Have it replaced then try to use cold as often as possible versus hot
Yes they are. I'm having the same issue. Did the recalibration and even brought the cleaning tablets and still nothing. I'm about to take my stuff to the laundry mat.
Just got the same one and it’s doing the same thing. It’s the second one I got cuz I thought the first was broke. Won’t go past the wash cycle. Annoyed!
Have this same washer. After one year and 3 months i had this same issue. First i checked my hoses. That did not seem to be the issue. The first repairman hooked up a machine to it and it told him that the issue was the shift actuator, which tells it to start spinning. He told me this could happen if you wash heavy sheets or bedding, which i was when it started acting up. However, another repairman inspected it further and found that there was a large, expensive piece inside of the washing machine where the metal had bent (don't know the name of it) and that is why it started acting up. He replaced it and now we are back in business. I was slighly over a year so i did not have the warrenty on it still. However, when i called whirlpool, they were quick to send a free repairman my way anyways. Must be a common issue with this product type. I can only say that i miss the old reliable whirlpool.
Well the lid switch wasn't "hot wired" properly because the lid lock light is not on. Besides that, even if you did hot wire it properly the machine checks for that by locking, unlocking and locking the lid , just in case someone decided to "hot wire" the switch. Running diagnostics is the best way to figure out what's going on. It's not foolproof but it's better than guessing.
You just have to hold up the hose you need a hose extension to make it longer so the hose can go up then down into the drain. Just putting it in the drain makes it run out water so it can’t fill to sense the load you have to position it up then into the drain and it works like new went through 3 washers to figure this out I promise mine had these EXACT SAME PROBLEMS. Any more info needed don’t hesitate to reply I wanna help people because I was frustrated myself
@@nehemiahwells-luten9003 Do you know what would cause this same type of washer to turn off at the Rinse cycle & kick off the houses washer breaker switch?
ITS THE valve!!!! Too slow to fill. Your water isn’t coming in quick and it’s telling it to shut off. Replace the valve!! Hot water sometimes messes with it, so unfortunately it has to be replaced sometimes.
You had presoak on. The last dial. It will sit for awhile but will start again. I use that when washing daughters clothes. Should try making sure that's off next time before washing.
@@miracleandsons I actually have same model. My problem now is that we dont have central air, and where the washer is, it gets hot, so we (or should I say "i") wash the clothes early in day before it gets hot. If not the it over heats and quit working but will start again after a break. I learned this last year. And remembered it. Hubs wanted for wash his brothers covers and I tried to tell him but he wouldn't listen. They lucky it actually finished his stuff. Cause now it wont start at all. Hasn't been used since Saturday so had time to take break but still wont. So now trying g to figure out how to test the cord and circuit board.
@@miracleandsons less middle men from here to China and back that need to get paid. If they make quality products... you won't buy one every two years. God i hate the people that screwed this country over!
same issue, except mine just clicks to go to next cycle, and it does nothing. repets its self. ifi open lid it resets itself and more water comes out for a few seconds, then starts clicking over &over again! anyone else has had this issue??
Okay so all I use in mine is cool water I've never even once used hot water. Usually recalibrating it will help but this time it isn't. Same problem u had... Any advice people??
I have the same one and it by far is the worst washer I have ever had... I probably won’t buy another whirlpool appliance again, and since I moved every two years and remodel my homes a lot it adds up ( still very little $ for whirlpool to give a sh#t)
We just got ours and it does this but it pauses between each cycle stage. It continues on after a moment. My settings are medium soil, tap cold/cold, causal, one rinse and no pre soak.
Mine is an older model, but does the same thing. Looking under the machine at bottom (unplug it, and turn off water and disconnect hoses to lay the machine on the side. You can see the drain hose connecting to the drain pump underneath. Guessing people figure something is wrong there. But... I can take my drain hose, lay it on the floor, let it drain into my sump pump, and hook drain hose up up again, select rinse and drain, then drain on floor again, drain and spin. To complete cycles, very annoying that it passes all tests, no error codes... but will not get past the wash cycle as it still has water in it until I do the above. I'm thinking the drain pump is to blame.
No rush, only 6 people in my family wanting me to fix this, glad no one has a heart to respond that knows how to fix it. Although, maybe it's an odd issue, and maybe I'm right? Buying a pump tonight after work. Hopefully it's a fairly easy fix. Looks simple enough.
Check my video's, uploading right now. How to fix it video's already exist, this is just a video showing what the problem was, and what my old drain pump looked like for those that might be liking or seeing this chat.
I have the same type of washing machine that is giving me a similar issue right now, I want to do my laundry 2 days ago? And it’s making the electrical buzz but it’s not spinning. It’s got the black control panel.
Whirlpool doesnt want to recall them ,that's why I suggest never buying the piece of crap again ,go maytag spend a little more .the company should of had a free repair in house when people call in about it since it's the same problem .they can shove there crap up there wazzzull. If you get the fancy samsung Cadillac of washers get the warranty for as long as you can because a repair of them is outrageous expensive...........
mine stop working it stay in spin and i call saying it my hose he left saying ok and left quick caise he want to go home cause it snowing now i have soak clothes in my washing machine
They called a CS or some repair service and was told to check the hose. Someone came out but left quickly for it was snowing now they have soaking wet clothes with no answers..
I'm having a similar issue on my machine as well. I have attempted to calibrate the machine and after reading some comments I'm ordering a new valve to get installed. I'll post an update when I get the part and make sure it fixes the problem.
@@SCraig1966 re calibrating did not seem to help in my case. I went ahead and took apart the discharge pump assembly (hoses and all) and cleaned it up. Has been working fine since with no issues. I'm guessing there was some debris that was causing the issue. Very disappointed to learn that this machine doesn't have any sort of filter clean out cause I know my wife and I leave stuff in our pockets.
S P N Today, 11th April 2020. Lowes delivered this new Whirlpool WTW5000DW3 washer yesterday evening. Was set in the laundry room today Saturday the 11th April, 2020 by an experienced ( 30 yrs )washer, dryer, fridge and other home appliances. Goes on repeating the wash cycle and no spinning or draining. He returned the call and will check it on Monday. The top lid seems click while shutting. Since over 4 weeks self quarantined elderly couple due to Covid-19.
I tried recalibrating. It doesn't work. After it washes I have to turn dial to rinse and spin. Then after it's done with that cycle I have to turn it drain and spin. My daughter did error codes and seems a common thing that goes is the actuator which is supposed to be an easy fix. $26 for part. It can also be lid switch. Haven't decided which to try first.
For me it was the control board. This is going in the junk. The board is 300 dollars. I can install it but I can buy a new washer for $500 and get warranties.
I bought brand new same washer in January 2021. A month ago it wouldn’t go past sensing. Got that fixed (paid out of pocket and still no response from whirlpool about warranty reimbursement) and today having this same issue as in the video!
OK TRY ON EX LIGHT COLD QUICK WASH NORMAL RINCE ONCE PRESOAK OFF, NOW I FIX MINE DOING THIS OK........U CANNOT CONTINUE TO LIFT THE LID ALOT THE SENSOR WILL GO ON I DONT KNOW WHAT U WANT MODE..............SO I UNPLUGGED IT FOR 15 MINUTES THEN I STARTED AGAIN IN THE DESCRIPTION ABOVE I GAVE U AND WALA FIX..............GOOD LUCK
Don't do that, remove the lid latch from the lid and put it where it goes and the washer... tells washer the lid is shut and then you can run it thru the cycles and see what up.... do not reach into the machine while it's running and especially not in spin cycle...
Unreal. Bought Lowes extended warranty. good till 2020, then screw it. "Made In USA" POS. There's an old saying: Pay big $ for a Speed Queen & no problems fo rlife...@@miracleandsons
This trick worked for about a month: Unplug the washer for 1 minute from the electrical outlet. Plug the washer back in and lift and lower the lid 6 times within a 12 second period. You have 30 seconds to start lifting and lowering the lid. ... The motor has now been reset and is ready for you to start a cycle.@@miracleandsons
Yeah had the entire circuit board replaced and solenoid as well and motor... still had the issue after about 3 months. It works okay on and off now. I’m not messing with it. Just buying a complete new set when I buy a house. Thank you for the comments though!! If you haven’t already please subscribe. I’ll be doing more reviews on random things. Let me know what you’d like to see
2 year old video, I submitted a response asking for info like you, and... still nothing, so... I posted a video of what I did on mine. Mine was drain pump was bad (had a safety pin between the wall of the motor housing and the rotor inside the pump. Feel free to watch my video. Not a hard fix really. I didn't show that part as I was alone at 3am fixing this. 4am my wife heard me celebrating, and joined in. So it's a basic video, but a good response and proof of what fixed mine. Also mine is probably an older model, or maybe newer, not sure. Hope this helps.
@@jwmmitch If you meant a link for the part, here ya go! If you meant a nother link, I'm not sure what you mean let me know if so. Hope this helps. www.amazon.com/gp/product/B07TXPM9P8/ref=ppx_yo_dt_b_asin_title_o02_s02?ie=UTF8&psc=1
Different model, but my whirlpool is having a similar issue. Stops after wash. I found running a rinse cycle after the problem arises can finish the load. Temporary fix but gets the clothes clean. Another comment by technical lee suggested the shift actuator. Will be trying to replace this next.
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So after seeing this video and a few others, I tried the hard reset and other things to no avail. However seeing as change is a huge issue and we always seem to have change in the agitator, I decided to take that off and look for change. Low and behold there were pennies and dimes in the drain channels! After fishing them out, which was the worst game in history. I had to tape the hole beside the one I worked on to ensure they wouldn't fly over to that hole. Put it back together and tested it, because it wouldn't even drain and spin, now I see why.
Not sure if this might help someone else, but given these have a chute where the change blocks the water from draining I would suggest everyone clean this part of their washer. We've had ours for 4 years and I think the money I found had built up over time, or perhaps an unfortunate incident of someone not checking for change.
This is frustrating to read that most of the customers feedback is not getting a good response to the issue. My washer is pretty much a new one. I am having the same issue.
Same here, I bought a Roper which coincidentally appears to be under whirlpool. My washer stops on wash cycle. This issue started just under a year from the time I bought it and I bought it brand new.
You'd think there'd be a recall on this
I hate this washer with a passion. This defective machine has cost me so much time, sleep, and sanity. We are always, out of towels, blankets, and other bulky clothing due to this washer not draining or spinning properly.
I feel you there....
Thanks plastic and china
This machine is a piece of crap!!
@@swhite7630 💯💯
Same here 😢
here's what i found on mine...I checked the valve filters for debris, didn't find anything. put it in manual diagnostic mode and check both hot and cold valves, they both worked. I found the drain hose was too far in the drain causing a siphoning effect of the fresh tub water causing it not to fill timely. I now only leave it in there about 6 inches or so and recalibrated the washer. it has been fine ever since. it took me an embarrassing 2 years to figure this out. i hope this can help someone else.
facing the machine, open the lid, the screws on the left and right are contact points for the switch. If "pins" on the left and right of the lid do not make good contact your washer may cut off. Make sure your lid is not dented or bent. If it is try to correct the dent or bend. If the screws on the left and right of the lid are loose tighten them. When the machine turns off try to "jiggle" or press the corners of the lid "gently" and see if the machine turns back on.
You’re a lifesaver I have the same washer I just bought it 😭
Wat screws under the lid j have rubber stoppers
@@dougfressh the screws are located on the lid itself. Inside of the lid, at the bottom, you will see the pins. On the exterior of the lid you will find the screws. The rubber stoppers are not on the lid, but are between the lid and the machine. Search the exterior of your lid, run your fingers around the perimeter of the lid and you should find the screws.
Please bring back the old whirlpool machine, these new one is nothing but headache and pain in the hip.
I own it and it is a piece of junk. Only had this piece of crap for 1.5 years and it does the same thing. I will never buy another whirlpool washer or dryer again in my life! Pure Junk both the washer and dryer broke after 1 year. My parents had washer and dryers last 20 years.
Joey Trimarco agreed
Fuck china!!!!!!!
Mine just started doing the exact same thing
@@edharvey8761 Lol all whirlpool products are hand built in the USA. I know I work there.
The problem is now they're all made by the same manufacturers...
I have the same washer. Based on the sound, I would say your shift actuator and/or splutch isn't working properly. When you start the load, it should spin both the basket and and wash plate together to sense the load in the first minute or two before it fills a little and switches to agitation. In your video it sounds like the basket isn't engaging and just the wash plate is spinning. Since you bypassed the lid switch, you can watch it and see if that's the case (again they should spin together for the first minute or two of filling). The splutch is the mechanism the engages the motor to the basket, and the shift actuator is what moves it. The shift actuator is also the RPM sensor, so if that's not working you will get lid lock faults (basket not spinning can also be the cause). I would try replacing your shift actuator, if it's still not engaging then change the splutch (they wear out after a few years), and then if it's still not working it could be the gear case, but that one is expensive enough you'd probably want to buy a new washer. I can help with diagnosis if needed.
My washer won't spin. So I replaced the belt, the shift actuator and the splutch and the spinning still doesn't work. You think could be the gear case?
CRIfinder In my experience with some of the older models, some will agitate with a faulty lid switch but will not spin with a faulty lid switch. None are supposed to spin if the lid switch/lock assembly is faulty.
Not sure about these, still trying to learn more about these electronic machines.
Need some help:
Washer stuck in wash cycle.
Not draining properly, clothes still soaked and does not enter into next cycle.
@@rickeykeeton71my washing machine is only washing on AUTO but will not let out the water by itself , i have to put it on drain and spin for it to let out
Same washer. Easy fix. I didn't even have to fully extract the washer from it's awkward position in hall closet! My Whirlpool top load washer was stopping during the wash cycle, shutting itself off with WASH indicator light on. After searching RUclips for help I learned that there is a handy little book hidden from consumer under the bleach holder against the inside wall of the washer. It tells you how to run a test. This was helpful because the test told me machine was operating in all cycles and, thus, led me to look for another problem. But, I could have avoided doing the test procedure if I'd seen this sooner: The "Technician's Manual" tells technicians that there are only 3 error codes that the consumer can see. One of these is LED indicator lights up and stays lit. Good to know: These washers are are made to shut off if tub does not fill in 6 minutes. Slow water supply can happen with low water pressure or, in my case, with the supply obstructed. So, I shut off hot and cold water supply and removed hoses where they connect to washer (at the top back of machine). I used a mirror to look into them and discovered that the water intake screen/filters were clogged with calcification and debris. I pulled the machine away from the wall enough to remove water intake screens (filters) with a needle nose pliers and VOILA! Reconnected hoses. Turned water on and ran washer. It was pretty obvious that the problem had been obstructed water flow, because now I could really hear the tub filling. Washed clothing and machine ran beautifully through all cycles! There is probably something serious that could go wrong if you take repair into your own hands, so, do home repair at your own risk & don't forget to unplug power and shut off water before you proceed. Best of luck!
Thanks Elena.....that was my problem also.
now THATS a 5 star response. Hidden tech guide?? amazing....
Thank you so much. Will try this.Blessings to you.
I had problems with mine and took the filters out cleaned well and it fixed it.
I don’t think this dude knows how RUclips works
Just bought almost the same washer today had the same issue. Found out the lid was the problem try opening the lid and push the middle back out. It likes to bow in if it has any weight on it
In the process of trouble shooting this exact unit with the same issue. I read your comment and went checked and sure enough the lid was indeed bowed. Running a cycle now, fingers crossed.
I have this and dealing with the same crap
You can blame the government for mandating HE washers.... The old style deep water washers were good for a 20 year life. These washers are new and are working the bugs out and are a overall better design than other brands of HE washers. This sounds like a problem with the hot water side of the valve... try using in cold rinse.
If you want a long term dependable washer find a deep
Water washer used in good condition. They last made them about 8 years ago. ... In my experience with these new HE washers the ones with the whirlpool with the dual action agitator is the best and also cheapest model.
Samsung are ok but the company only makes repair parts for 3 years and are just as prone to these type problems
Chris Snyder ohhh okay sorry a lot of comments and cannot keep the responses straight. There is a tutorial online that shows you how to hit wire it. I cannot remember how or what wire to cross. I’ll try to find it again. And yes once this one poops out it’ll be the last one I buy like his.
These washers are trash. You really shouldn't buy any washer that has a load sensor.
biggest piece of junk. one time it will work fine. next time takes 2 hours to wash a load. I
will never have another one like this.
l have the same washer...it wasn't properly going thru the rinse cycle when l had the knob on one rinse...if l changed it to 2 rinses or 1 rinse with softner it seems to work...so l assume the control panel is going out...this will probably be my last whirlpool washer/dryer set...I bought this set in 2015 or 2016
LaKeitha Etchen same here. Thanks for the ideas
@@miracleandsons Similar washer (WTW4955HW0), same problem - I've only had it maybe 2 years. I wish I could buy a simple washer without all the fancy stuff and without a control panel. This is the second washer I've had in 13 years!
I'm trying this. Thanx
Also check your cold and hot water hose is not blocked and water flowing through quickly. I had to unscrew the lid switch and tape it to the lock then I ran the water sensing and turned the water temp from cold to warm to hot. My cold water was barely dripping. But when I turned it to warm and hit it rushed out with water as normal. So basically my cold water valve was dirty and clogged up at the back with minerals. I always set to cold water wash So basically the problem Because barely any cold water came out the auto sensing wouldn’t go on to the next wash cycle phase because it didn’t fill up with enough water. Hope this helps someone
Put it in diagnostic mode and pull up any error codes, that's where I always start. Tech sheet should be on the inside of the front panel, just follow the directions.
Soooooooooo any body figure out how to fix this???
I had this same problem it was the soap I was using as soon as I started to use the High Efficiency soap my problem when away
@@darelljoseph5420 where is the option to set it as that?
My 2 year old washer was doing the exact same thing. I changed out the water inlet valve and problem solved. It took me longer to pull the washer from the wall than it did to change the part. Part was 35.00 from Amazon. Repairman estimate was 300.00 to 400.00.
i hate this washer, everything about it. mines making a skipping noise during the sensing
Wow so many of us with the same problem. Any response yet. Thanks
So most likely your clothes is already in the washing machine, would you have to do for this to work is hold down the power button for 10 seconds, allowing the machine to drain and then go into neutral mode so that you can do the re set process of Turing the dial. Works now
I was so frustrated, you’re welcome
That worked! Thank you
What
What’s neutral mode
I'm having the same issue, my brother 😢
KB
Well I guess it didn't matter about the agitator......I have one you don't amd it still had issues, go figure. Best Buy is gonna help me out, Curious about your resolutions to this problem
I put mine on regular wash instead of normal and it went thru the cycles
I found out the problem!!! When I got mine brand new it was doing this and I had to send it back 2x to figure it out they said they would do a recall on the washers but no need I made sure I watched the guys put the washer in the 3rd time and I told him I won’t sign until he tell me why it does that at first he was confused to but then he held up my hose (wasn’t the nicest of guys but he helped so it’s was ok) gave me a “you’re a dumbass look” and said they should’ve told you you needed an extension the first time(they did) bc you have to hold the hose up the put it down into drain if that makes sense once you do that the washer can fill up, sense, and wallah!! It’ll work like it should no problems I literally just figured this out yesterday my washer has be working since
@@nehemiahwells-luten9003 can you explain better? I am curious what you mean
@@macknumber9 it’s kinda hard to explain, if you turn on your washer but don’t pick up the hose then the water just runs out and it never fills or senses. But if you hold the hose up it will begin to fill and sense and water won’t come out. That’s how I came to the conclusion of finding a hose extension and positioning it up then down into my drain if that makes more sense like my hose doesn’t just lay on the floor it’s in the air over a bar and then positioned down into the drain
I have the same issue and my machine is less than 2 years old. We purchased it in September 2020.
I replaced the splutch and weeks later the driven pulley nut backed off and the pulley/ belt came off and was eating into the plastic guard. Remember to use loctite...
Becouse you have the presock selected!!!!!!!!!!!!!!!!
Made the mistake of buying same type top load whirlpool HE washer and mine fills fine, washes, then goes to the rinse cycle and the light flashes (aka laughs at me for buying this junk) and lid lock light stays lit while the rinse light just flashes. Will not progress thru a full cycle. Checked every connection, line, drain, screen, valve, and not any issues. Water pressure is not an issue. It is just a piece of junk! I had a washing machine that I bought when I first got married and it lasted 22 years but now these "smart sense filling" pieces of crap are not worth the medal it takes to make! This thing was bought brand new at Lowes, not even a year old and giving me headaches. I will NEVER buy any whirlpool product ever again!!!
I just had a repairman come see mine. Exact same issue & he says it's my spin sensor
The less fancy stuff the better. I don't need fancy stuff, I have no trouble turning the dial to say how much water to use for that load. Just stop putting all these sensors and crap in-- please!!
Just got it delivered and first load stopped working. Tried calling the 24/7 line, onky to get voicemail saying call back when they are open. Totally disgusted.
@FireFlyDreams* how did you end up fixing that issue?
Same thing happening to mine
Had the same problem with exact washer! Mine had a big bubble dent on the lid. I pushed it back in.... bam its working normal again
it's pure junk
kerry lee thank you for this comment. Literally adds nothing to solve the problem. You are the worst type of human being out there.
@@christopherbove4037 do you have any ideas!
Correct
Had mine yesterday I've washed. Everything was ok... Put some more to wash today and... This happens. Not even 24h new and it does this. I thought Whirlpool was a good company
Annita Maris bought mine today. Installed by Best Buy. Not working. Same issue. Never actually washes in the wash cycle. Never goes to rinse.
Same issue here :(
Same issue here never goes into raise stops after wash ..
Now they live off the name. I have the same issue. .
Got mine 4 days ago from home depot and doing the same thing I'm taking this shit back
Mine filled wash and then not spin or drain the water
Same😭
After it washes just run it on drain/spin cycle and it will spin dry pretty good.
@@izmeister9050no doesn't work either
I don't know if you know this or not but Kenmore Maytag and whirlpool on that brand is almost identical pretty much has the same thing and there's all kinds of videos on here to show you how to go through your sensor Diagnostics and there's a little booklet inside of your washing machine that you can get out and do the Diagnostics sencing mode on it there's videos on here to show you how to do it there is so many videos on how to fix this problem please just type it in and look it up I love RUclips 4 that fact. There's so many videos on how to fix this problem it's crazy I hope you get your problem fixed it is very frustrating to have a washer messed up especially these he brands.
Whirlpool. Shame washing machine so expensive and won’t less long and this problem it’s common for every whirlpool machine
This machine is junk. They should stop making them. I have the same one and it was replaced three times in one year and none of them make sense.
Washing machines these days ain't like how they used to be back then.....everything just crappy working for less than about ten years an then you need a new one😑😑😑😑
how did you fix it
OK TRY ON EX LIGHT COLD QUICK WASH NORMAL RINCE ONCE PRESOAK OFF, NOW I FIX MINE DOING THIS OK........U CANNOT CONTINUE TO LIFT THE LID ALOT THE SENSOR WILL GO ON I DONT KNOW WHAT U WANT MODE..............SO I UNPLUGGED IT FOR 15 MINUTES THEN I STARTED AGAIN IN THE DESCRIPTION ABOVE I GAVE U AND WALA FIX..............GOOD LUCK
Worst washer ever !
Ps !
I hate it takes too long to wash
And the computer program is a f$$k
i don't know how long mine has been doing this I noticed my rinse wash not doing nothing but stopping up, so I wasn't sure so I always have used normal so this is when I really noticed so I put the next load on regular and it is running thru the rinse now set on regular. mine is whirlpool
I'm gonna try it. For me it sometimes runs better on Bulky items /sheets.
Where u find regular wash mode on urs I have the same he's reviewing
@@dougfressh my reg. mode is down from normal on the side, I also when online and calibated it
The mother board needs replace or reset subscribe to my channel you will see more
Crazy making things more expensive with less quality
Hold the start button for awhile to reset
Tried that multiple times. Had a tech come out and replace motherboard bc it was still under warranty from whoever Owned it prior lol
My cabrio is doing the same. Do regret getting this awful washer.
Same here, I had fixed it five times already. Time to get an old fashion washer.
I have same washer. It is doing the same thing. It will wash and spin and go to rinse and stop. No rinse. And when it shuts off the end light is NOT on. It goes back to wash light which lights up. I also have matching dryer. It went out too about same time. The timer on dryer won't shut off when clothes are dried. I will NEVER buy a Whirlpool again.
Mine is doing the same thing and i havent! even had it that long.
Did your problem got solved?
Same problem We have it less than 30 days and will request a new one
Mine too
mine was water hose flood protection failed and would not not water at a rate to function properly. Changed hose and works now
if you go to diagnostics on it, you probably have the same problem we did. The first two lights blink, then the “done” blinks. It’s too slow filling error. The valve needs to be replaced!! Sometimes hot water makes prts of the valve deteriorate and it doesn’t allow enough water out. Have it replaced then try to use cold as often as possible versus hot
what valve do i need to replace
Banana Overlord I believe he’s talking about the inlet valve
Great video! I have thexact same washer and mine is doing the same thing -
Val Catt thanks. These things are junk lol
Yes they are. I'm having the same issue. Did the recalibration and even brought the cleaning tablets and still nothing. I'm about to take my stuff to the laundry mat.
wish could show how to hotwire switch as there are 4 wires to the thing
Just got the same one and it’s doing the same thing. It’s the second one I got cuz I thought the first was broke. Won’t go past the wash cycle. Annoyed!
I have the same machine same problem it's less than 2 years old
Ted BURKE How where you able to fix the problem
Have this same washer. After one year and 3 months i had this same issue. First i checked my hoses. That did not seem to be the issue. The first repairman hooked up a machine to it and it told him that the issue was the shift actuator, which tells it to start spinning. He told me this could happen if you wash heavy sheets or bedding, which i was when it started acting up. However, another repairman inspected it further and found that there was a large, expensive piece inside of the washing machine where the metal had bent (don't know the name of it) and that is why it started acting up. He replaced it and now we are back in business. I was slighly over a year so i did not have the warrenty on it still. However, when i called whirlpool, they were quick to send a free repairman my way anyways. Must be a common issue with this product type. I can only say that i miss the old reliable whirlpool.
Sarah Green top loader?
Well the lid switch wasn't "hot wired" properly because the lid lock light is not on. Besides that, even if you did hot wire it properly the machine checks for that by locking, unlocking and locking the lid , just in case someone decided to "hot wire" the switch.
Running diagnostics is the best way to figure out what's going on. It's not foolproof but it's better than guessing.
The lid lock red light doesn't come on all the time.
You just have to hold up the hose you need a hose extension to make it longer so the hose can go up then down into the drain. Just putting it in the drain makes it run out water so it can’t fill to sense the load you have to position it up then into the drain and it works like new went through 3 washers to figure this out I promise mine had these EXACT SAME PROBLEMS. Any more info needed don’t hesitate to reply I wanna help people because I was frustrated myself
@@nehemiahwells-luten9003 Do you know what would cause this same type of washer to turn off at the Rinse cycle & kick off the houses washer breaker switch?
@@Artillery-Vet I’m not going to lie, I do not. I haven’t had that problem before/yet.
Did you ever figure out what was kicking off the breaker with your washing machine?@@Artillery-Vet
Could you please tell me my m/c no is WTW4900BW0 ,and I have same problem that its stop after wash cycle , what could be problem ?
ITS THE valve!!!! Too slow to fill. Your water isn’t coming in quick and it’s telling it to shut off. Replace the valve!! Hot water sometimes messes with it, so unfortunately it has to be replaced sometimes.
Paul did you fix it yourself? Is there a youtube video on it?
where is this valve?
What valve?
There is a vacuum hose in the back check in the back
Maybe bypassing or hot wire lid switch causes the computer not to recognize the lid switch l noticed the lid switch indicator is not lit🤔
I have this exact same one please tell me how to fix bro
You had presoak on. The last dial. It will sit for awhile but will start again. I use that when washing daughters clothes. Should try making sure that's off next time before washing.
DarkOnyx98 i turned it off after he videos and even the mechanic who came out to look at it rested the main board said it was defaulting
@@miracleandsons I actually have same model. My problem now is that we dont have central air, and where the washer is, it gets hot, so we (or should I say "i") wash the clothes early in day before it gets hot. If not the it over heats and quit working but will start again after a break. I learned this last year. And remembered it. Hubs wanted for wash his brothers covers and I tried to tell him but he wouldn't listen. They lucky it actually finished his stuff. Cause now it wont start at all. Hasn't been used since Saturday so had time to take break but still wont. So now trying g to figure out how to test the cord and circuit board.
more like Whirlpoop, mine stops pumping water in the second rinse, sometimes just basically shuts off
Yeah complete junk. Crazy how things used to work much better with less technology
@@miracleandsons less middle men from here to China and back that need to get paid. If they make quality products... you won't buy one every two years. God i hate the people that screwed this country over!
same issue, except mine just clicks to go to next cycle, and it does nothing. repets its self. ifi open lid it resets itself and more water comes out for a few seconds, then starts clicking over &over again! anyone else has had this issue??
Had same exact issue.transmission and drain pump were shot. Parts would have been about $200, plus my time..Decided to buy new machine!!
🎉
Okay so all I use in mine is cool water I've never even once used hot water. Usually recalibrating it will help but this time it isn't. Same problem u had... Any advice people??
Did you fix it? What was it?
I have the same one and it by far is the worst washer I have ever had... I probably won’t buy another whirlpool appliance again, and since I moved every two years and remodel my homes a lot it adds up ( still very little $ for whirlpool to give a sh#t)
We just got ours and it does this but it pauses between each cycle stage. It continues on after a moment. My settings are medium soil, tap cold/cold, causal, one rinse and no pre soak.
Doesn't it take forever to wash. Worst washer made I was told. I regret buying it.
Mine did that also, but the pauses started getting longer one time it was paused for 2 days.
Unlug it and clean out the inlet valvue leave it unlug for ten min.
Where is the inlet valve
Mine is an older model, but does the same thing. Looking under the machine at bottom (unplug it, and turn off water and disconnect hoses to lay the machine on the side. You can see the drain hose connecting to the drain pump underneath. Guessing people figure something is wrong there. But... I can take my drain hose, lay it on the floor, let it drain into my sump pump, and hook drain hose up up again, select rinse and drain, then drain on floor again, drain and spin. To complete cycles, very annoying that it passes all tests, no error codes... but will not get past the wash cycle as it still has water in it until I do the above. I'm thinking the drain pump is to blame.
No rush, only 6 people in my family wanting me to fix this, glad no one has a heart to respond that knows how to fix it. Although, maybe it's an odd issue, and maybe I'm right? Buying a pump tonight after work. Hopefully it's a fairly easy fix. Looks simple enough.
Check my video's, uploading right now. How to fix it video's already exist, this is just a video showing what the problem was, and what my old drain pump looked like for those that might be liking or seeing this chat.
@@typicalpctech6674 please share link
It’s so annoying🙄🙄
Take it off pre soak
I just ran into this problem and I'm trying to find the solution. Did anybody figure it out?
Does anyone How to get this machine spinning again
I have the same type of washing machine that is giving me a similar issue right now, I want to do my laundry 2 days ago? And it’s making the electrical buzz but it’s not spinning. It’s got the black control panel.
This is what mine is doing now
Whirlpool doesnt want to recall them ,that's why I suggest never buying the piece of crap again ,go maytag spend a little more .the company should of had a free repair in house when people call in about it since it's the same problem .they can shove there crap up there wazzzull. If you get the fancy samsung Cadillac of washers get the warranty for as long as you can because a repair of them is outrageous expensive...........
This machine sucks!
mine stop working it stay in spin and i call saying it my hose he left saying ok and left quick caise he want to go home cause it snowing now i have soak clothes in my washing machine
you fuckin what ?
They called a CS or some repair service and was told to check the hose. Someone came out but left quickly for it was snowing now they have soaking wet clothes with no answers..
That’s normal it’s some safety thing they put in
I'm having a similar issue on my machine as well. I have attempted to calibrate the machine and after reading some comments I'm ordering a new valve to get installed. I'll post an update when I get the part and make sure it fixes the problem.
Did it work
Well?
@@SCraig1966 re calibrating did not seem to help in my case. I went ahead and took apart the discharge pump assembly (hoses and all) and cleaned it up. Has been working fine since with no issues. I'm guessing there was some debris that was causing the issue. Very disappointed to learn that this machine doesn't have any sort of filter clean out cause I know my wife and I leave stuff in our pockets.
Full disclosure, I did not end up purchasing a new inlet valve as mine looked to be in good shape since I've got a water softener system at the house.
Jeremiah Cole 7
Just got this washer delivered Friday November 16th 2018, today is Sunday November 18th 2018 and having this same issue.....So frustrating!!!!!.
Fuck this shit company man, I come home from work and have to deal with this shit. 2nd FUCKING DAY and it breaks.
S P N Today, 11th April 2020.
Lowes delivered this new Whirlpool WTW5000DW3 washer yesterday evening. Was set in the laundry room today Saturday the 11th April, 2020 by an experienced ( 30 yrs )washer, dryer, fridge and other home appliances. Goes on repeating the wash cycle and no spinning or draining. He returned the call and will check it on Monday. The top lid seems click while shutting. Since over 4 weeks self quarantined elderly couple due to Covid-19.
FYI the water pumps are prone to short lives so a two year old washer with a bad pump is common.
Replace water pump & re calibrate
I tried recalibrating. It doesn't work. After it washes I have to turn dial to rinse and spin. Then after it's done with that cycle I have to turn it drain and spin. My daughter did error codes and seems a common thing that goes is the actuator which is supposed to be an easy fix. $26 for part. It can also be lid switch. Haven't decided which to try first.
mar ja I had all of those replaced on mine by the tech bc it was still under warranty. Chalk this up to a pos.
For me it was the control board. This is going in the junk. The board is 300 dollars. I can install it but I can buy a new washer for $500 and get warranties.
I bought brand new same washer in January 2021. A month ago it wouldn’t go past sensing. Got that fixed (paid out of pocket and still no response from whirlpool about warranty reimbursement) and today having this same issue as in the video!
Damn. Lol we bought ours used and ended up having the insurance company come out thinking we were the old owners and they fixed it all for free lol
@@miracleandsons do you know what they replaced? thanks and sorry if you noted it elsewhere in the comments
I have the same washer and it hasn't given me problems
$200 some one wants to sell it to me today what do you think ???? please help
I have the same washer and it started doing this same thing about a month or so ago. Hopefully someone helps you so they help me too!
Lisa Martin I replaced the main control board behind the large knob in the middle. It's working much better now but I still wont buy another
I have this same washer (except mine has an agitator). Worst piece of crap I have ever seen in my life!
Sunday Blues me too
@@elieli837 me too
@@sundayblues5947 same here
Mine starts and after a minute or 2 it finishes the cycle but didn't even do anything! Any help?
I will not buy now $200 someone was going to sell me
OK TRY ON EX LIGHT COLD QUICK WASH NORMAL RINCE ONCE PRESOAK OFF, NOW I FIX MINE DOING THIS OK........U CANNOT CONTINUE TO LIFT THE LID ALOT THE SENSOR WILL GO ON I DONT KNOW WHAT U WANT MODE..............SO I UNPLUGGED IT FOR 15 MINUTES THEN I STARTED AGAIN IN THE DESCRIPTION ABOVE I GAVE U AND WALA FIX..............GOOD LUCK
I have the same exact one and I got it less then a week ago and same problem 🤦🏼♀️
Me too, happend 3 times already we just kept getting a new washer buts it’s getting expensive lol
How do you bypass/hot wire the lid lock switch? Which of the wires is the hot to put the others together to bypass it?
Don't do that, remove the lid latch from the lid and put it where it goes and the washer... tells washer the lid is shut and then you can run it thru the cycles and see what up.... do not reach into the machine while it's running and especially not in spin cycle...
How did u hot wire the door lid?
I ended up having the motherboard replaced. Or the main power. Whatever you wanna call it.
I have the same washer and it's doing the same thing.
Same washer. Same problem. Just over 1 year old too!!
James Faivre from the issues I have had with this damn thing... just spend an extra 100-200 and buy one better lol
Unreal. Bought Lowes extended warranty. good till 2020, then screw it. "Made In USA" POS. There's an old saying: Pay big $ for a Speed Queen & no problems fo rlife...@@miracleandsons
This trick worked for about a month: Unplug the washer for 1 minute from the electrical outlet. Plug the washer back in and lift and lower the lid 6 times within a 12 second period. You have 30 seconds to start lifting and lowering the lid. ... The motor has now been reset and is ready for you to start a cycle.@@miracleandsons
Yeah had the entire circuit board replaced and solenoid as well and motor... still had the issue after about 3 months. It works okay on and off now. I’m not messing with it. Just buying a complete new set when I buy a house. Thank you for the comments though!! If you haven’t already please subscribe. I’ll be doing more reviews on random things. Let me know what you’d like to see
I need your help please
I got the,same problem 😲
Mine too
2 year old video, I submitted a response asking for info like you, and... still nothing, so... I posted a video of what I did on mine. Mine was drain pump was bad (had a safety pin between the wall of the motor housing and the rotor inside the pump. Feel free to watch my video. Not a hard fix really. I didn't show that part as I was alone at 3am fixing this. 4am my wife heard me celebrating, and joined in. So it's a basic video, but a good response and proof of what fixed mine. Also mine is probably an older model, or maybe newer, not sure. Hope this helps.
Of course RUclips will take 4 days to upload this from my phone I figure now that I said I'm uploading...
@@typicalpctech6674
Can you post a link please?
:D
@@jwmmitch If you meant a link for the part, here ya go! If you meant a nother link, I'm not sure what you mean let me know if so. Hope this helps.
www.amazon.com/gp/product/B07TXPM9P8/ref=ppx_yo_dt_b_asin_title_o02_s02?ie=UTF8&psc=1
I had the same issue once, but with a straight pin. It was from a new shirt I guess.
Different model, but my whirlpool is having a similar issue. Stops after wash. I found running a rinse cycle after the problem arises can finish the load. Temporary fix but gets the clothes clean. Another comment by technical lee suggested the shift actuator. Will be trying to replace this next.
I got this same solution to this problem but what should we fix so it can go back on auto
Did you change the actuator? BTW
because your pre soak is on...
I have the same problem and my is not set on pre soak. Very frustrating.
Apparently this model is complete junk. Seems like an awful lot of videos about this model and the long list of problems with it.
Try turning off your pre-soak switch
I always had mine off and it still happens
@@izmeister9050 me too. I even reset it but I still have the same result