Someone needs to put Lincoln's NHS hospital, and probably the whole of the local county hospital trust, into the spotlight. People are waiting for days in A&E, even when they have had a stroke, or are suffering from kidney failure. Many people around here can tell you some horror stories about the lack of treatment, ambulances taking most of a day to arrive, misdiagnoses, the difficulty in obtaining an appointment with a GP, and so on.
You should have visited Barnet in London. I almost died from negligence there. And when I was in the ward they said I tested for an infectious disease and I needed to be isolated, but they had no spare rooms so they kept we with everyone else.
I used to work for the NHS. After this documentary, the staff on the front end of the service will get disciplined, while the administrators and managers will have lots and lots more meetings to discuss it. And stall will leave. And it will get worse!
Sadly I believe that you are correct - I’ve heard many similar stories from other NHS staff in my local area here in the U.K. where I’ve lived for 23 years and it is a thundering disgrace - we were lucky in my native Ireland before the HSE when we had the health boards, that many Irish hospitals were run properly by Catholic Nuns - those who have a real commitment and vocation to the NHS are being forced out and replaced by staff who don’t really care and have zero commitment to patient care - turning the NHS private (as Labour seem to think) will not fix these problems - at age 53 myself, I am dreading my old age when I see things like this
I know someone who left. There was constant bullying from some individuals who seem to of been raised to god like status by management because they crack the whip to wring every drop out of people till they break.
I remember taking a call from a patient about to jump off a bridge & wanted to talk to a nurse. The duty nurse didn't want to answer the phone because they were about to go on a smoke break, but yes, turn on each other. I don't know why people always resort to clerical vs clinical, when lack of funding is the significant problem.
A lot of the problem is the lack of access to GP’s, people wait until they are seriously ill and go to hospital because they can’t get decent or accessible primary care. Fix primary care and make secondary care for urgent cases. This reporter was excellent, so compassionate
Less GPs per head than any other country and funding is diverted to pharmacist and physiotherapists. Not the Gp to blame but the target and funding manipulation under Tory government post Brexit
@@Bfg12327 There is also less training posts for doctors like GP training for example which is so competitive now and there are much less posts. The government won't increase funding for these training posts, which means it doesn't matter if we have more medical places/students as lots of doctors freshly out of med school can't get work.
The system is now replacing g.ps with nurses, physician s assistance due to lack of funding. G.ps are struggling to find jobs and jr doctors are being discouraged to join g.p training are there are lesser and less g.p jobs
I was a GP trainee and left the profession a good while ago to work in finance. I was so disillusioned by the job, the NHS, the treatment of patients (who became numbers, not people) and the bullying culture that I felt I couldn’t do what I had trained years to do. Either this happens or the doctors we have trained move to Australia or New Zealand where the work culture and conditions are better.
Ex NHS worker. Please, please channel 4 keep making this sort of documentary. None of the staff signed up for this, they care, they only stop caring when they’ve been broken by this sort of situation over time. They need more staff, more resources, more hospitals, more, more, more. It is impossible to care for 100 people with the resources to care for 20. This is the essential problem. It doesn’t matter how much management shouts at the frontline staff, it cannot be done. Please spread how horrendous this is far and wide. People should be in the streets, the NHS is like a miracle, we don’t want a system like in the US. But if nothing is done that is what we will end up with.
"They need more staff", yet they strike for Pay only, never a WorkToRule over "Conditions". Working Conditions are directly related to Staff Numbers & Staff : Patient ratios. My aunt was a Nurse in NHS & retired at a young, fit, 50 bcoz she reached a final&unrecoverable emotional&professional burn-out. It is an unrelenting uphill struggle. There is no job satisfaction, bcoz u never get an outcome satisfactory to professional expectation (like timely completion of even 1 patient case with all due care given), u never get emotional or professional "return on investment" (of your time,effort&skill), and there is no support from the top. My aunt stuck her neck out with suggestions, and later even a (political) 'fight', on how to improve efficiency *and care*, multiple times over the years, and finally basically ended up being intimidated out of the job by senior management/"the board"/"the Trust" or whatever it is over there in Engerlund. None of the Nations that provide free health services, or a partial provision if free health services, seem to know what the "Golden Ratio" is, or should be, in *Staffing : to : Population* in the serviceable geographic areas of various or any Hospitals. Everyone is too busy lurching from crisis to crisis to do the Maths. And Politicans and Politically climbing Administrators, aren't one bit arsed.
This reporter is amazing. He is so compassionate, caring, respectful and kind. It clearly broke his heart and distressed him at the appauling treatment and care that he witnessed in A & E, as it did us all. Very disturbing documentary exposing the truth.
I work in a A&E department in a London hospital. One of the busiest in the city. We get bombarded with patients and sadly have to see and bare with patients in pain or suffering until a doctor sees them. There's just not enough staff to cover them all in adequate time. I blame the government for not funding much in for healthcare jobs and increasing the infrastructure
This young man is compassionate and caring! What a lovely human being! Something has to be done fast here in the UK ,there is nothing more valuable than one’s health ! Out of curiosity do well known wealthy individuals suffer this way in hospitals when they need immediate care ! 😏
We shouldn't thank people for being decent human beings & journalists, we should be angry at the billions of psychopaths who make our world a terrible place to live for no reason
What they didn’t mention in this documentary is that another hospital (20 minutes away from this one) PRH in Telford is having their A&E closed because officials don’t think we need it, and we as a hugely growing town will have to go over to Shrewsbury to use their A&E department causing even more stress on a clearly already broken system, we as a shropshire county are doomed and I am absolutely certain many will die unnecessarily because of big wigs who don’t have a clue about real life…disgusting.
@@willsta21 I know, it ridiculous! Everyone saw how bad Shrewsbury hospital was now you have to add another’s (unfortunately growing town) to that and it’s just going to end in disaster! Telford see over 150,000 people per year in A&E far more than Shrewsbury, yet telford can manage without their A&E, we don’t need it! We I think the trust are going to end up killing a lot of people!
@@willsta21 I know it’s ridiculous! Everyone can see how this hospital is already struggling and yet they have decided to close Telford’s A&E, who by the way see over 150,000 people each year, and send us all up to Shrewsbury! Shrewsbury can not even cope with their own towns people let alone ours and neighbouring people! It’s a disaster waiting to happen!
I’m a paramedic in London and it’s the same here. We have a 45-minute waiting rule, as mentioned in the video, all over London. I’m forced to leave patients in corridors every day because there’s no room in A&Es. These decisions are being made at the highest levels of the Trusts, but it’s the patients and frontline staff who suffer.
absolutely criminal that they're calling it negligence in the video, implying it's something the crew want to do. it's policy. it's rationalised healthcare. everyone outside who voted for this is far more complicit than people who are actually trying to do the work, to help
And I work in the ambulance service in the South West. We don't have this rule. Although this sounds bad. I think London is a quite a bit different, certainly in the southwest we regularly can have no ambulances to send to cat1 calls. Because we are all stuck outside the hospital. So what is worse? Offloading into a hospital that is full and unsafe or not reaching people in the first place and allowing people to die with their relatives at home with no help. That literally is happening all the time in my area.
@@bigmitch2911 Thanks for sharing your experience & insight. I’m amazed there aren’t tens of thousands of the British public street protesting this situation. It’s as though, if it doesn’t happen to them, it doesn’t matter. In numerous other job sectors managerial staff & above would lose their jobs & be prosecuted. As someone living with disability I can say I no longer feel safe in Britain relying on the NHS is a thing of the past.
@@27FreddyG Well, at least the people who vote to spend money recklessly throughout the 1970's untill roughly 2010 and never prepare for the 'grey wave' approaching, are on average the ones most affected by the reality that healthcare can't service all, immediatly, for everything any longer. Just feel sorry for young people caught in the middle of this. They never voted to waste everything, let it all hang out, and now 'suddenly' after 40 years of negligence the bills have come due.
I was on vacation in Spain. I collapsed and had a seizure. I was rushed to a hospital with a suspected brain aneurism. They wasted no time - I was rushed directly from ambulance to scanner. Turned out I was life threatening dehydrated and anemic - I was kept at the hospital for 24 hours and told to return home - but to wait for 5 days before flying. Quick competent care.
@@twizzizIt's not always that simple. That can sneak up on you. You don't know what caused this person to get to that point. Also, you can drink enough water but be dangerously low on potassium or sodium. That happened to me twice from low sodium. I felt so horrible, more weak than I ever felt before, and struggling all the time not to faint and had no idea why. I found out that my sodium was very low. I was on a low sodium diet and dieretics for an inner ear disorder and was taking potassium supplements (which I found out later can drive the sodium out of your body too), and had the runs. I had no idea what was wrong with me because I was drinking lots of water to replace my fluid. Drinking lots of water without replacing electrolytes can, in certain circumstances drive electrolytes out of your body but I dint know that. The other time I wasn't taking potassium but was still on the low sodium diet and dieretic but it was very hot out for days and I did not have access to an air conditioner. But I was drinking lots of water. I've also been very low on potassium without realizing it for a variety of reasons. It can be complicated.
You will have covered by your insurance and will have received care as a private patient. Because the insurance will pay high rates, you get the best care.
As a doctor who's trained down south and now works not too far from Shrewsbury, unfortunately this is across the NHS as a whole. If we want meaningful change, we as a public need to make a lot more noise, force our voices to be heard.
How exactly? They don't listen, it goes on for more than 3 years they wont even start an investigation. I broke something in my back in 2001, I'm still fighting to get them to listen to me and stop calling it a mental issue.
@@stumac869so what have you got in mind? to sale it /Privates it and end up like America? We simple have to Look and copy Germany,France,Spain,Italy even Poland and stop state Capture.
@@stumac869 Because its had its life's blood drained from it for years. We the constant shit our NHS workers are put though on such low wages, They often leave and go and work privately. This forces the NHS to get in agency workers, that they are often paying double the price for, because they have no other option. Further draining the bank accounts, leaving equipment to break down completely before being able to justify bringing in someone to repair it but by that point its so far gone its mostly patch work when really it needs replacing outright and maintaining afterwards. Along with the countless many other things that riddled our NHS, This is not just aimed at our current government but also the greedy bosses that make sure to take their large cut too. I really hate seeing our NHS in such a position, if it wasn't for them, the doctors and nurses I wouldn't be here today.
THANK YOU ROBBIE I WAS ONE OF THOSE IN A&E SITTING JUST WAITING IN MY DRESSING GOWN FOR 24 HOURS WITH HEART ISSUES. THANK YOU FOR BEING SO VERY BRAVE AND CARING. I ALSO HAVE REPORTED SHREWSBURY HOSPITAL TO THE LOCAL M.P. NOTHING HAS IMPROVED UNDER THE CONSERVATIVES OVER THE YEARS THIS IS JUST A SHORT VIDEO OF THE DISGUSTING RESULTS. ROBIN I THANK YOU FOR HIGHLIGHTING THESE APPALLING CONDITIONS. CYNTHIA BOWKETT.
I also was in fit to sit when Robbie was there. I had quincy and was unable to eat, drink or swallow, I can't thank him enough. I was sat in fit to sit for 20 hours. I asked if he could check where my pain relief was ( as I arrived at 7.30am and didn't have any until around 12pm) He checked in on me a couple of times to make sure I was ok and if I needed anything. I was there the night the incident happened with the dementia patient (fit to sit was opposite his room) and he was fantastic and coped with it all very well, cleaning up the blood and doing all to help. I was also sat with the lady who had been in the chair for 2 days. It's scary times and this really doesnt highlight just how crazy it is right now up there. Hopefully now things begin to change.
While waiting in A&E with my sick mother I saw an old man on his own, shaking scared and distressed. I sat with him and he said he hadnt eaten for a day while he waited and no one checked on him. I got him some food and water and complained to the receptionist who was sitting opposite him. Managed to get a hold of his son and doctor fast so he was ok. Broke my heart. My mother signed herself out after 12 hours
as a medical student getting thru hellish medical exams, i often lose motivation to continue, especially looking at the conditions of the NHS and the burden on us, but every little helps and I hope i can make a difference to somebody out there one day, even if its just pain meds!
You’ll only get more distraught once you start working out get on , for your own wellbeing - go work abroad, you’ll be miserable as a medic in England- the system needs to break further until the govt improves with better pay and conditions
If you comply and follow the protocols, you are going to be a failure. The problem of the NHS is not that is understaffed, but the managerial class, processes, procedures, protocols. It is your duty (will be) to change those, and to clash against the incompetent management, if you want to make a difference. Otherwise you are going to be just another useless piece of the chain. Good luck.
@MY-zx6lz You make this accusation without anything to back it up. There are so many people commenting here who actually go to these places as patients as well as people who are or were employed there. That's a lot of evidence. What the heck is your motive? Is it that you don't you *want* to believe this is happening?
What a special young man Robbie is, you can clearly see how distressed he was over the lack of care these patients were given. Our NHS is an absolute disgrace and patient care is no longer a priority.
I have seen some very traumatic deaths because of the lack of doctors. These deaths weren’t preventable but they could have been less distressing for the patient.
Well i would advise you to not get sick. Make sure your diet lifestyle exercise are healthy and strong. Thats really your only option bar being at the mercy of this.
@serendipidus8482 with age comes health issues it goes hand in hand yes you can take care of yourself to mitigate the risks but it'll catch up with you eventually.
Last summer I went to hospital with a burst appendix. They sent me to another hospital for an operation, and they left me for over 18hrs before they looked at the scan done in the first hospital and saw my appendix was burst. They then left me for 13 days before giving me a drip containing food, once I had lost over 15% of my body weight (normal is 3-5 days). After 14 days, they finally gave me a second scan to find out why I still couldn't eat, and found that a piece of my gut was trapped in my stomach wall from the first operation. After the second operation I left as soon as possible. They gave me a prescription for pain killers, which had the wrong name, a drug that is only given in hospital, and the maximum dosage was ten times the actual safe maximum. Thankfully, I survived. The standard of care in our hospitals is ridiculous. Some amazing staff trying to keep up with an insane workload. For that I am grateful. Add to that, they left my mum for 4 days before getting a doctor to see her about her cough. By that time it was pneumonia. That killed her. The NHS is broken. The politicians are fully to blame. None of the parties this election are pledging to do what is needed to fix it. God help anyone who can't afford private health care.
Your closing line encapsulates the reality of the situation. Rightwing politicians intend for Britain to have private healthcare systems like in America. Can't pay? We'll chuck you away!
@dl4731 and there is a large section that thinks they are money hungry. Other nations do not pay them as low as we do. No wonder British staff are leaving to go over seas where they are paid their worth. We've had to recruit from poorer countries to plug the holes, because no one else to work pennies.
@@Omiiee The American Health system is superior. Private care is top tier and we have the best hospitals in the world with the most advanced cutting edge medical treatment in the world. We might have medical bills but at least you can get seen by a doctor immediately and the ER is almost never full.
I was a newly qualified nurse in the NHS acute inpatient. I lost a huge amount of weight at the age of 23 and was very unhealthy. After 4.5 years I moved to the USA. Starting from the bottom again I immediately earned 3x more than what I earned in England and look after up to 4 patients as opposed to up to 14. There are 11 nurses who work per shift as opposed to 4. I also get an extra 15 minute break to see me through 12.5 hours. If I am sick and need to take a sick day, I can take what I gain, as opposed to being at risk of being reprimanded and placed on the bad list for needing 3 days off work per year for sickness. Every patient has their own room and certainly don’t share toilets or showers. Let’s just say if I move back to England I would never work for the NHS again but would either be in private care or change career completely. The NHS is literally The Front Line. All nurses giving direct patient care feel it and it made a bloody good nurse out of me. I’ll be doing this forever but just in another country who actually sees me ✌🏻
@@FreaksSpeaksthis is unfair to say. She isn’t ‘ dealing with the benefits elsewhere’ , just because uk nurses train within the NHS doesn’t mean they should or have to work in the NHS for their whole nursing career. Yes we are seeing more moving to Australia and America since pay is better and standards of the work environment is better managed and yes so many NHS workers would be attracted to that whether the NHS was failing or not as lots see it has a step up in their career and something new to feel proud of. Please don’t shame those who choose to change nursing paths as just like yourself everyone has a right to live and work in a manner that is enjoyable, safe, comfortable and offers good opportunities. I know NHS is in need in more staff, but we can’t blame the staff alone. Blame the government for forcing this awful environment upon them all.
@@FreaksSpeaks yep. Got my nursing degree for free after working 2500 hours without pay for the NHS within my degree experience. I worked out that if they would have paid for my hours of clinical experience, I would have earned more money than the cost of the degree. So they were clever on that part to say the degree was “free” and then gain 2500 hours of clinical experience. I had a full time degree and then worked a part time job in retail while doing my degree at the time. I came out of university debt free and with a 1st class honors. Got the experience under my belt and now living my best life with my husband in America ! I got out of there and I’m so proud of myself !!! ❤️
This is so depressing.... the whole system needs a reboot, maybe even a complete rethink, it is a crisis for all of us. thank you for bringing it out for all to see.
A documentary like this should be done on the GP surgeries. All they do is have no available appointments and refer you to a&e. It's no wonder hospitals are overcrowded - we can get to see a doctor!
GP care is in crisis too. There is a shortfall of 7000-8000 required GPs in the UK, Such that there is now just 1 GP for every 4000 people in the UK, the worst ratio in all of Europe.
I was messed about by my local surgery and ended up not being able to get medication that I was prescribed. I'm also deaf in one ear, the doctor says it's fine, yet I can't hear and the receptionists/gatekeeper decided it is an issue and get angry with me over something I can't change. I despise those people.
Omg yeah I have actually never had a bad experience at the hospital considering it’s a hospital but the doctors is bad if you don’t have a good one. My last one was good and I kept it even tho it was over an hour away on the tube but then I had to change it to a local one at some point and it is terrible. Every single one in the area gets about 2 star average on reviews.
@@whatiexperiencedat6919 I have to call 101 who have the power to get you seen in my GP surgery on the same day. This is despite the surgery telling us that they have no availability to see a GP and to call back again at 8am tomorrow or go to A&E! I find that quite incredible!!
The problem with the NHS is that they've not investigated the frontline staff both A&E and the wards . It's so top heavy with management , they're quick to blame everyone else whilst sat in their ivory towers barking orders ! These managers earn so much more than the ones who are doing the physical work it's ridiculous. Time to get rid , give them the choice to get back in their uniforms or leave . No need for excessive management, it's a joke honestly whilst we're all out on the floor working our butts off .
The stroke patient made me tear up. In 2018, my dad had two strokes back to back and we didn't even know if he would survive. There was also medical negligence involved on top of the strained NHS services (and as much as it has hurt our family, I can't blame the strain and people who genuinely tried their best.) He was left with trauma because he was quite literally dying in the waiting room in front of people, which understandably also panicked and upset them. He was mocked by the nurse who was asking him for his personal information because he couldn't speak because "a man his age should be able to give his address." .The stress of the NHS is impacting so many people's lives- so many are left disabled or even dead; including the workers. So many staff are at risk of mental health issues, so many patients are left to wither away, how bad does it need to get before the government does something? Of course, there are also wasted resources, but the biggest issue is the skeleton staff and lack of resources we're able to give out at all. Even if you view it from a purely greedy viewpoint and don't care about who's hurt, money will be saved if less of us have to take legal action because of the medical negligence, intentional or not, that leaves people disabled or dead.
It took 20 minutes for the nurse to return with the pain medication because she had to find a second person to witness and counterside the Controled Medication booked. The amount of paperwork required to fill for carrying for one patient and the time it takes to do so would allow a nurse to have 2 extra patients.
I was going to write this too. It can be a bloody nightmare if everyone is busy trying to find someone to sign out with you (you know they are busy and don't want to put another job on them also) and then you have to find the keys lol
The door to every ward, cupboard and store is locked; I used to carry a list of codes to all of them. If by chance you forget that list, extra time is spent finding the code. Computers take a long time to work. There is usually no place to put the heavy file to write patient notes by the bedside. The pager bleeps incessantly and does not let you focus on anything, so on and so forth.
So f*King stupid. It's literally common sense. Just slip em a panadol at the very least. Fuck sake. The NHS is actively going against the hypocratic oath. They serve their own protocols more than the human beings their supposed to be caring for.
My uncle died because of the NHS's negligence, he told them he was struggling to breathe yet the nurses said he was fine. My aunt won the case against the hospital.
I'm very sorry for your loss. It's heartbreaking and very angering to read all these awful stories. I can't believe this is happening on the island. Complete nightmare
Why didn’t your family go private? You have been brainwashed to worship the NHS. The government has robbed you of your uncle and your taxes. The taxes that your dear departed uncle and aunts would’ve been better spent in a private insurance company
The NHS is a disgrace. I am leaving the country because my recent experience with the NHS. Can't spend £1700 a month for a studio, and not even have basic health services. The problem with the UK is that the managerial class is incompetent. As C level I worked for a number of companies and I realised how bad are directors and managers in the UK.
The tories have deliberatley destroyed the NHS beyond recognition. Ive worked in the NHS since before they came into power; this is the harrowing and stark reality of our services. Please know most of the staff do our absolute best in whatever capacity we can, the facilities are not fit for purpose, staff are under paid and over worked, managers are not trained or take responsibility, bullying, awful culture. Staff fill in huge staffing gaps, do roles way above their banding. I work in mental health and it's all the same. The NHS is seeing mass walk outs and extremely high numbers or our workforce struggling with long term mental illness as a result. Tories have alot to answer for. The claps we got paid in sure are helping with inflation. Be kind and stay safe
@@JohnDoe-lx3dt you are obviously mislead ..if not for the immigration the NHS would have crumbled long time ago immigrants are over represented in the NHS and they provide net gain to the system .... whoever convinced you otherwise have probably convinced you Brexit was a brilliant idea and it turned out to be a self imposed sanctions and obviously you haven't learned
@JohnDoe-lx3dt unless they're all arriving into the UK and all going to the same hospital at the same time then how does this argument even make sense 🤦
I work for NHS and me and my colleagues we’ve being seeing this happening every single day. It’s depressing and unfair for patients… We’ve been fighting for years to change this system but who’s in higher positions don’t do literally anything about our and patients concerns! I think it’s more and more important to make it public what’s been happening inside NHS, so thank you
I'm in Scotland and have been receiving care for the last 18 months. I've been in hospital and also received regular care from my surgery. They have been wonderful and i have never seen anything like this. It breaks my heart to see this, but it needs to be seen. The government is responsible for this. Please God, don't let us lose the NHS.
Im glad you have had great treatment. I work in the NHS in Scotland. We have our problems too, not the extreme levels of challenge seen here, but on a busy day we have the same waits in ambos and eds and the same pressures, thankfully it isnt routine but its not far off at all. We are a very thin line away from what you see here being our normal in Scotland too so long as the powers that be continue to ignore the concerns of clinical staff. I have had suspected heart attack patients wait for 5 hours in an ambulance before having bloods taken. The NHS is not only a tory failure.
Hi you must’ve been the lucky one to my knowledge. I have six member of the family who live in Scotland. They were born with scoliosis. They died at 54 because they didn’t give any care and treatment. I myself have Motoneuron Disease. and I’ve been tonight at Care in treatment which I had to report and make a complaint. It’s a biggest corrupted place you could ever be in. Maybe you’re lucky because you were European. Try beat another feet when you Asian you get denied. . my mother died age of 36. My father kept on complaining that my mother is having fits. The doctor didn’t do anything until she had a stroke and then she found out that she had brain cancer and she died within six months and you say that the caring SCOTLAND is the best just prayed to God that none of your family has suffered the way we have is disgraceful place to be in for 45 years? I’ve been in England in Birmingham had had the best care treatment. I’m glad that you got the good care treatment which you had a good recovery and our Lord has blessed you and give you a good health but feel sorry for the ones that don’t get any Care I was doing FaceTime with my brother while I was in Birmingham. I acknowledged that his face and his lips were trembling and his hands. I had to make an appointment from Birmingham to see his GP the GP diagnosed my brother Parkinson’s disease, and if it wasn’t for me, DOCTOR wouldn’t done anything and another brother he had come to visit me in Birmingham as I’m a palliative carer acknowledge there was something not right with my brother, I told my brother I think you have kidney and liver failure. I checked his pulse and his blood pressure was high and I told my brother if you don’t see DOCTOR you will die in two weeks. He was shocked and scared so then I took him to my own GP in Birmingham, my GP told my brother your sister is right you’ve got liver and kidney failure and you’ve only got two weeks to live therefore he was admitted at the Queen Elizabeth Hospital. They refused to treat him until I arrived and said I’m going to put a complaint and then they looked after my brother and sent him home for palliative care which I was in care of his palliative care at home. I check my brother, he lived another 4 years walked at a healthy life. he came to SCOTLAND to hand his keys for his house so he could live in Birmingham and get his Care. The doctors did not look after him. He died within two days in SCOTLAND so whoever is saying that SCOTLAND is the best Care maybe for the white people but not for the coloured people..
Scotland has the same problems with the NHS as the rest of the UK. I have a number of family members who were waiting so long for treatment they had to use their savings to go private for life saving urgent treatment. My mum and aunt wouldn't be here if they had to wait on NHS and that isn't fair. We were lucky we had savings but lots of people aren't as fortunate. Healthcare should be of a high standard for all not just those who can afford to pay for it.
Once you are on the books it's much easier to access out patient care. When you come in though with a new condition you have to go through A&E and they frequently can't even sign you off to have an outpatient appointment. The two systems are almost separate. Hospitals keep patients in when they should be discharged meaning nobody else gets admitted. It's like queuing for a nightclub with 1 in 1 out unless you are basically seconds from death.
I'm usually a pretty tough cookie when it comes to documentaries like this but this was absolutely haunting. I never imagined our hospitals were like this it's absolutely abysmal. I'm worried about my grandparents falling ill, I'm worried about my parents becoming ill and having to be subject to the harrowing experiences shown in this short insight into just how far on it's knees our NHS has fallen. The NHS is dead.
I'm halfway throught this and I don't want to watch anymore. I've been feeling increasingly depressed and scared with the way things are in this country. I fear for both mine and my daughter's futures
@@lil_swarletteLabour started it all by opening the floodgates to mass migration which has exacerbated every single problem in this country. Vote Labour if you want more of the same only worse
@@lil_swarlette Your little vote means nothing. It's all an illusion. What is happening to this country is all by design. The people you vote have no power, the power runs through them. Watch Jones Plantation, you'll see what I mean.
I cried so hard watching this. I live in Canada and from October 2023 to December 2023 I spent 3 months in the hospital with my 90-year-old mother. She stayed in the hallway the entire time she was there. I stayed with her 8-9 hours per day as she did not get fed or cared for at all. I brought food from my home to feed her so she would not starve. When she 1st was taken to emergency she had a broken hip and was left on a metal cold board for 16 hours without being allowed to even go to the bathroom or given any pain relief. In the end, to make room for more patients in the hallway she was sent to a clinic in another city where I could not get to. There, no one cared for her again and she fell hitting her head causing a brain bleed which was not picked up for hours. She then was transported to another hospital where she spent almost a week in a comma before passing. I lost my mother because of a lack of care. Had I not been there every day she would have laid in pain for weeks with no pain aid or food. In today's world, this is just sickening. Seems Life just does not matter anymore. UNACCEPTABLE IN ANY COUNTRY IN THIS 2023 /2024. wHERE IS THE GOVERNMENTS IN ALL THIS WHY is nothing being done.
I have been in two a&e departments this year as a patient and it was the same. I sat in a chair for 13 hours with no observations done, I had sepsis!!!! I am a retired RN and what needs to happen is to get rid of top heavy management and matrons. You can hire five nurses for what they pay top management. They are not needed neither are so many matrons, then you have ward managers, sisters charge nurses its ridiculous
There is a management algorithm brought in by the unions where if you have so many of a certain Band working in an area, you need a supervisor and if there are so many supervisors, they need a line manager, and so many line managers need a manager over them and thus it goes on and on and on. Worked there for 20 years.
Nursing staff are on their knees. Overwhelming workload, painfully understaffed wards. 13 patients to 1 Registered Nurse is normalised. We are accused of not caring. The public do not understand protocol. One human being can only do so much and one person can only give what they can. I've gone 12-hour shifts without a break all day with only one HCA. That is commonplace. Nurses are stretched beyond breaking point. We are accused of not caring. That is simply not the reality. There are bad nurses but the vast majority are excellent bending over backwards to meet insurmountable odds.
I trained as an RGN some years ago. After 10 years in the job I left - on the grounds that I could no longer accept the provison that I must be capable of being in at least 3 places at the same time.
It doesn’t change the fact that from the families perspective it’s you that’s left their relative in a corridor. It’s the NHS that’s never getting back to people and is palming off appointments with drs to nurses and from the publics side it feels very much like we are paying for a broken and ineffective service. Why should we sympathies with those doing the job when we are receiving no care or service?
This was so upsetting to me because I am a retired nurse..I qualified in 1968 . This just didn’t happen. I saw they were not wearing aprons and the risk of infections must have been through the roof. I’m pleased this has been filmed and we can see what is happening in our hospitals! Let’s see who can sort it out!!
Well its not the massive management and so called supervision of today is it. All these managers dealing with woke issues instead of patient care. That is what the issue is here
No one will sort it out. Government does not want people, especially seniors and the disabled that are on pensions to get better. Bad care is good for government's bottom line.
Much of the decline seems to have been by design, it cannot be an accident or negligence. Privatisation is the mantra. The woes of the UK run very deep, and as many doctors have said it's now beyond repair. That may be a little to harsh however the Tories have made sure in my lifetime it's not going to be fixed. Decline is now obvious to anyone with the eyes to see across society. Division is the nail in our coffin.
Unfortunately people like Putin want to roll their tanks over Europe, China wants to invade Taiwan and North Korea has a complete lunatic with nuclear weapons. What do you suggest?
Provide more/better at home elderly care and the hospitals will be able to discharge the old people blocking the beds because there's no one at home look after them.
@@keepingitreal618how about we stop funding the destruction of other countries which inevitably lead to people having no choice but to flee from said countries on boats?
Tracey story broke my heart. Deepest condolences to her family. Watching those family videos was bitter sweet. Such love in that family... Watching Tracey smile holding her granddaughter in that little dress... I have no words.
Because of this government, so much money is wasted - getting spent on extremely inefficient processes, extortionate private contractors, inappropriate services, and social care. In fact, the bed blocking mentioned is so common and is almost always due to social issues such as waiting for a ‘package of care’, homelessness etc. - each day a patient takes a bed unnecessarily, it not only impacts patient safety but costs MILLIONS in and of itself. This is not including the cost of delayed care to backlogged patients… I could go on and on…
I've been a HCA and a support worker. I burned out of those roles fast. Whilst I was a support worker in a relief home, calling out issues that went against training, ie infection control; as a newbie lead to my being ostracised by colleagues. Long term staff are apathetic because they aren't listened to, the pay is crap and it's beyond stressful. Ofc I reported concerns internally, they weren't addressed and later to CQC, that place was still on green status, despite patients dignity being ignored, sharps bins left out unlocked around unsupervised vulnerable adults with no capacity. I would return to helping people, but the strain on my mental health and eventually physical health was too much. It's so much worse trying to stick it out especially when your colleagues start to target you for trying to do things properly.
I waited 33hrs last November at PRH with severe pneumonia. No doctor, no oxygen. My father waited for the same time whilst having a heart attack. Living in this area is a death sentence.
@@humptydumphty oh you are brave and deserve a medal. I remember one poor nurse and she was working so hard in terrible circumstances 😢 my daughter is a nurse in Manchester. Its a bit better up there but they still have a hard time. I salute you! It's like being on a battlefield and I know that feeling
PRH are terrible. I was in labour for 36 hours and wanted to go outside for fresh air and as I looked back to see if they'll buzz me out of the ward I saw one of the nurses pretending to have contractions, laughing and then ran behind the desk when I saw her. They also didn't mention that if I was ever to get pregnant again that I would be high risk of uterine rupture because my uterus was completely ripped open during a c-section and had to get a specialst to come and sew me back up.. and me or the baby would pass if I went into labour naturally so I only found that out at 21 weeks pregnant with my second baby. Now I am unable to bear anymore children. So yeah not the greatest experience from them.
I was waiting (only) 8 hours and went home. I had a pain in the chest like a really big debilitating pain, the ambulance was called, I didn't know what was going on, waited over 2 hours for the ambulance, and the guy squeezed on my chest and it went, and I thought that was it, then they did some ecg and it showed something, the ambulance advised I go to hospital for a blood test and basic check-up, but also said they can't force me to go. asked if they are busy and how urgent is it, all he said is he recommends I go. so I agreed, They didn't appear very busy 8 hour later I got sick of waiting and thought if I have a heart attack then its just my time, and walked home.
I went into A&E after a stroke and was very grateful to be seen quickly. I was kept in the emergency stroke unit overnight with a covid patient and came out with covid after they had transferred me to the ward the next day. I went in recently with internal bleeding. First time they kept me in A&E for 24 hours until I could see a gyne Dr. Second time I came by ambulance and was taken straight to the gyne ward within an hour of arrival where I stayed for 4 days. A&E is traumatising. The waiting is hard, so is sleeping in a corridor. But the worst part is starving because all they offer is sandwiches and I have a wheat allergy. The wards are the same. Not set up properly for food allergies. I was so weak. The staff work very hard and I feel terrible for them and all the patients staying in unsanitary conditions. My blood was all over the toilet floor and walls for the 4 days that I stayed. The cleaner wiped the floors with a damp squeegee style mop. I am terrified to go to hospital again in the North West. Even GP appointments are impossible to get these days. I feel like we are falling through the cracks.
I waited 10 hours whilst having sepsis and muscle parts found in my blood….the following time the nurse discharged me with a cannula still in my arm, and another nurse came over to me on my way out and apologised for the fact the doctor refused to help me. I quickly let her know I knew it wasn’t her fault.
I'm a manager in ED and have worked as agency staff in a good number of EDs over the last few years. The part at the end where NHS England claim that this isn't normal is ridiculous. Absolute denial.
Agree, I worked in ED for 30 years in UK and Ireland, it's been getting a little bit worse every year for the last 20 years, managers have their head in the sand and are using front line doctors and nurses as scapegoats, if a politician is visiting they can miraculously get every one seen, and moved on or discharged. Fabulous caring and more importantly experienced staff have had enough and are leaving..GP s need to step up aswell and see more patients
This is so sad, but the journalist makes a great carer. He respects the patients and you can see that he cares about them. I wish that carers were paid more, as it's a skilled job (despite being undervalued) and it's a shame that it's not respected as such. I was previously a carer and would've loved to stay if the conditions were better, as I loved meeting so many different people. Unfortunately, defunding the NHS is a pretty effective strategy if you want to gradually privatise it, as people are less likely to complain about privatisation when the NHS isn't working properly. We have so many health problems caused/worsened by poverty and privatisation is the last thing we need.
Yes, he is good. But pretty much all of us are when we start out. After a few months, you get weary. After 10 years, you become numb. After 35 years, as I did, you're just counting the days until you can retire and leave it all behind.
@@isobelmatheson8036That's true, unfortunately working for years under stressful conditions can make anyone less conscientious. If conditions and pay were better for staff I'm sure this would improve patient care, but increased funding and a greater focus on prevention are needed for this to happen.
Thank you Channel 4, and thank you Robbie. I managed to keep it together, but by the time Robbie was in tears, I was crying along with him. The NHS should be something to be proud of, but the standards in this documentary, are something I’d expect to see in a théorie world country. The narrator is right: it’s not just that the system is under strain, it’s the disregard for dignity that is similarly unacceptable. Our public health system here in Australia is going the same way. Maybe politicians and their families should be forced to rely on the public health system while in office. Things would rapidly change.
Your viewpoint is why the NHS will continue to go downhill. The false narrative that it's simply not being funded as it's funds explode year on year, the very people that support and champion the NHS are those that can afford private + Public healthcare, it's the most unequal system in the world. It's an illusion of help with an ever increasing expense. Hybrid or insurance based health care system could of fixed this but the wealthy wouldn't let that happen, it's better for everyone but the 1% to get health care than most working people having a functioning one
That was actually better than i expected! After working via NHS and a number of agencies across the UK over the years this documentary looks pretty tame to be honest. I had a patient in A&E screaming in pain and the doctor kept wandering off and i found her playing games on her phone behind the desk, which is when i shouted at her infront of all the staff and patients to stop playing farms and looks after her screaming patients! The last shift i did in an A&E dept they were so busy that people were literally running round the corridors, and the patients were trying to sneak into the dept from the waiting room due to the ridiculous waiting times, but cause they didn't like agency staff, they wouldn't use my skills and got me to tidy store cupboards for the 14 hour shift. Yes, one lady miscarried her twins on the ward floor that day! Worse still was the actual wards beyond the A&E
Glad to be living in the Netherlands. Often people complain about our healthcare system, but they should see this documentary and realize how good our healthcare system is.
an average of 12 hours and also 26 hours spent in an emergency room. also located in a corridor in the Erasmus MC. no, not 46 hours, but some of it happens. Dumping of patients by ambulance personnel is also not a strange thing that happens.
isn't NL known to treat everything with paracetamol? I heard horror stories from people wth permanent damages due to GP not allowing them to go to a specialist or refusing to prescribe an antibiotic
@@luciferin22 In The Netherlands they try to do as minimal as possible and as much as needed. This is a very thin line and sometimes goes wrong. I find this a big downfall of the system. On the other hand, because of the very cautious prescription of antibiotics The Netherlands are one of the very few countries where a lot of antibiotics still do their job while in most places they dont work anymore because the bacteria became resistant. As a cancer patient i can say that they very quickly responded and i got a very good treatment, but that was also because had a very good "huisarts" (GP) who recognized the illness very quick. The waiting time at the emergency department was about ten minutes and i was hospitalized immediately.
Can someone please tell me if the young man who went undercover has any other undercover documentaries on RUclips? He did an amazing job showing the horrible things he did!! I'm American and it's not unusual for a patient to be forgotten about, especially in big cities!! Fantastic documentary done by this wonderful young man!!
This young mn would make a good doc I think. He has compassion, something lacking in most hospitals. Bless you lad. You are a blessing and credit to your family.
We don't lack compassion. It's incredibly easy for people who don't actually do the job to look at the worst examples and assume that's the standard. It's not. Have you ever looked after a patient with variable rate insulin, aki and sepsis while also looking after 8 others? It's bloody difficult. And that's on a ward.
@@benandrew21 given how much time I have spent around medical professionals as a person with a variety of chronic illnesses I can tell you the vast majority of doctors do not have empathy or compassion and treat patients like objects
I was in Shrewsbury A&E in March 2024, I was left to sit for 10 hours, while being told they didn't know if I was having a seizure, heart attack or stroke, and I had to wait to to see a consultant. Utterly crazy. As a small women I sandwiched between two huge men sitting shoulder to shoulder with me, also patients, also in a terrible state. On my left the chap had COVID, no mask, and had been sat in that chair for 14 hours waiting, they knew the had COVID and he was coughing all over me and everyone else. He could barely breathe. The man on the right was rigged up to an ECG and was ACTUALLY HAVING A HEART ATTACK, the nurses where checking on him every 30-40mins and he was told, it's ok it's a mild one! And they were dishing out aspirin to him. I was totally traumatised by the whole experience. I ended up being misdiagnosed and leaving after 12 hours. As a Shrewsbury postcode resident, where the he..ll are we supposed to go?????? It's a total disgrace.
National heart failure service, Defended by celebrities and far leftists as a golden chalice of equality, all while only the most very richest among us can afford private +Extortionately expensive NAtional heart failure service tax.
Last week, I took my son to A&E at a Spanish ‘NHS’ hospital. He was triaged immediately, then had to wait around an hour for an x-ray. He was sent home with a prescription in two hours.
We just had the funeral for my mother in law yesterday. She first went in for out-patient cancer treatment. Became a bit unwell due to treatment. Got into Hospital. Fell 4 times. One of the times, she fractured her skull. After that, they put her with general population, with no immunity, due to treatment. She caught Covid. She then ended up with Cellulitis on one of her IV areas on her hand. She finally got hospital acquired Double Pneumonia. Her grown children fought SO hard to save her. It was weeks and weeks of watching her slowly die. And finally-she did. And the hospital takes no blame. As you may easily have imagined. I have never, in my life, seen this type of trauma. Absolute, impossible trauma. A death that didn't need to happen in such a way. My heart is with all of you who have also suffered. Her adult children held her as she too her last breath. They are destroyed. 💔💔
@@jeems2066 What country do you live in, if you want to say? I ask, because I am a dual citizen. American and the UK. Born in the USA. A way to compare would be like trying to sue a military hospital is akin to trying to sue the NHS. Not generally possible. Rare when it happens.
@@the_original_t Singapore. Don't mean to brag but we have a much more 'healthy' and manageable health system with both private and public. Private is much faster (pretty much immediate) but of course more expensive, while public has differing levels of subsidies depending on one's income, age, and comfort requirement for a room if needed. (shared rooms with others have the heaviest subsidies) We have public insurance which does provide some basic coverage but there's also private insurance which is a top up which provides even more insurance coverage. Doctors can be sued although the government agency governing the medical council has insurance in place to financially cover lawsuits and associated damages if any (and covers both public and private sector doctors I believe). Depending on the severity of the malpractice, individual doctors may have their licences suspended or in serious cases, revoked. I just did a quick search on suing the NHS and it doesn't seem like it's impossible, but if you have a justifiable case with some evidence on hand at least, then you can probably seek a solicitor for advice for initial steps. I found this www.rwkgoodman.com/info-hub/can-i-sue-the-nhs/ I can't advise if your case will be a likely win, though contracting double pneumonia could possibly be a result of hospital staff not doing their job (negligence) but some obvious examples would include the doctor perhaps not doing a typical scan and eventually resulting in cancer becoming more aggressive You and your loved ones have my condolences for the loss of your mother-in-law.
I sat in a chair for 6 hours at the A&E at East Surrey Hospital diagnosed with ME/Chronic Fatigue Syndrome. When I couldn’t sit any longer due to pain levels in my legs I had no choice other than to place my coat on the floor & lie on it. Almost immediately a female member of the A&E team was shouting at me telling me I can’t lie down. I told her I can’t sit in a chair anymore because of pain caused by my disability. She kept pulling at my arms causing severe pain. Angered by my response she instructed three burly security guards to move me. Before they moved me I told them, “If you attempt to move me without the correct training to move a patient with ME/CFS I will consider your actions to be a physical assault “ With that they promptly laid into me, grabbing me under my elbows & trying to drag me off the floor. I cried out in pain & told them they were hurting me & asked them to stop assaulting me. This was happening in an A&E waiting room with about 70 people sat waiting to be seen. All were witness to the assault. I reported the assault to Surrey police, stating all 3 security guards were wearing BMVC & that there was also CCTV in the waiting area. Surrey police did nothing. I read up online about the policy & protocol regarding BMVC used by sub contracted security guards at Surrey NHS Partnership hospitals. Security guards are required to upload all video from each shift. The WPC from Surrey police told me she was unable to retrieve any CCTV of the assault from the cameras in the A&E waiting room. She also told me the Security Guard’s BMV footage had been deleted & the case was closed.NFA. I suggested in my final email to the WPC that these issues should be reviewed. If an Emergency frontline worker was assaulted the police would do everything in their power to secure a conviction. If someone was stabbed to death in a nightclub the CCTV would be integral to the investigation. Security guards shouldn’t be allowed to physically assault a disabled patient in an A&E waiting room & have it covered up by the hospital, the hospital’s partnership management & by Surrey police.
@@sgr_sgr If I were you I'd get one of those body cams for "your version of events" (I am not saying you are lying.) to be seen, so you can sue them. Sickener, so it is! I hope you are feeling better. ❤️🏴
@@liliasgordon3565 Thanks for your kind thoughts & suggestions, that’s appreciated 👍🏻 Quite right! With hindsight I’ve realised that if I’d had a phone camera recording or I was wearing some kind of covert camera, it would’ve made a big difference. It’s so tricky with ME/CFS because I was really ill at the time (hence my hospital visit) & my disability was causing “brain fog”, impaired mental concentration & short term memory loss. What seems obvious in hindsight wasn’t even a consideration at the time. I’ve always perceived an A&E waiting room as a place of safety, so I felt completely blindsided by the assault. I was extremely vulnerable & paid a terrible price for it.
How horrible! Here in the United States the hospitals send out homeless people into the streets to literally die minutes after discharge from hospital. The health care systems need serious fixing.
Why didn’t you stand up? x it’s not like she told you to not lie on the floor because she personally didn’t like, it’s just not allowed so ofc you’d get hurt even more :/
@@Ayamillah they clearly state above that they suffer from ME/Chronic Fatigue Syndrome. If sitting down is too much, imagine what standing up feels like too?
We do everything we can to keep healthy as a means to avoid relying on the NHS. My late Mum died from MND in October ‘23. She wasn’t shown any sympathy, she suffered miserably and I’m quite convinced that when we finally had access to CHC funding (one week before she died) they overdosed her with Midazolam and Morphine to rid themselves of the financial burden. Inhumane. I now have PTSD as her carer having witnessed what she went through & the manner in which the NHS handled not only her, but my entire family. I’ve since moved my father overseas where I know he will receive better care as he ages.
That’s horrific. Even if you pay private elderly healthcare in this country is very hit and miss it’s a postcode lottery. My friend was paying over a grand a week for her mother’s care they said it would cost a further £500 a week to give her a wash. Her mother was unable to eat so she said use the money you would have to feed her and give her a wash it’s outrageous
I'm in Scotland working in nhs. It's actually terrifying. NHS is all about the people at the top making a fortune. Patient care is the least on the list of priorities. More managers than patients but still poor management, agency staff bleeding money. NHS staff cuts with minimum amount of staff on wards. They tell you you're not unsafe. you're just uncomfortable.
According to NHS receptionists at my local hospital, a suspected stroke is NOT an emergency. If I wanted to see a doctor, I would have a minimum 12 hour wait. Thanks NHS Wales, i hope the people who deem these medical emergencies get the same treatment when they or their family are sick. And before anyone says anything, that's what it will take for medically untrained people like receptionists to understand the consequences of their actions.
Ex nurse here. With a CVA (stroke) we have what is called the golden hour! I left the nhs because I was suspended for *ahem* whistleblowing!!! Nhs is not short of money, never was. Its the fact that front line staff are not listened too and when they do speak.up, are bullied. Do you remember when clinical staff used to make clinical decisions and ran the hospital. So this trained and experienced RGN is working in a bar now not wanted by nhs pen pushers. Remember to clap for the nhs.
@@paulroach9764 can you get into private nursing? A few people from my town left the big hospital and are making a lot more money in private. Also, I don't know if it's the area you are interested in/have training in but a lot of reputable beauty salons have doctors and nurses doing botox and filler. So sorry you were treated the way you were for speaking up xx
I worked in an ER for several years and the vast majority of patients we saw everyday did not need immediate care and should not have come to an ER for treatment. As a result, those people clogged the waiting rooms and delayed the sickest and most deserving patients from getting necessary care. Every day thousands of people abuse the hospital emergency room systems for ridiculous non-emergency complaints and that is one of the primary reasons that ERs are so overcrowded.
This is absolutely disgusting! This is the uk, not a 3rd world country where you’d sadly expect this kind of failing health service. Billions of pounds are being spent on wars, millions wasted on dumped PPE. It’s a viscous circle, who is going to want to work in these departments under so much stress? This isn’t just these two hospitals, it’s uk wide. If you watch ambulance uk series, ambulances are queuing for hours with patients, patients are in corridors everywhere. People are left to die at home because there are no ambulances for them. It’s horrendous and it’s just going to get worse. It’s imploding on itself . GP’s don’t see patients, it’s over the telephone, therefore missing crucial information on patients who go undiagnosed with horrendous conditions. It’s across the board and it has to change and right now.
GP's use telephone consultations because it's quicker and means they can fit more patients in a day, they will see a pt face to face if needed, it's just they don't have enough time anymore to do so for every pt.
@@mattb7216 Sorry that's BS!! My GP surgery always says it can take about 2 weeks to get a phone call and if I want a F2F that can take 3 weeks or more and if it's an emergency call either 111 or 999. So, phone calls don't happen as fast as you want us to believe.
The uk is a third world country , we have been destroyed for a very long time and with more people coming in and ain’t enough resources it’s only getting worse
While of course the Conservatives should have resolved issues during their tenure, people like you have short memories regarding Labour or simply aren't old enough to remember their utter incompetence! Labour wrecked the NHS when they were in power. They introduced Primary Care Groups and that is where funding *REALLY* started to fall apart, under LABOUR. They also greatly expanded the use of PFI, resulting in the debts the NHS has to this day. I am no Tory voter, but if you believe Labour are going to miraculously save the NHS then you are deluded. They took a wrecking ball to the NHS.
@@JackBurton-qp4hc My neighbor died because the tories failed to protect the most vulnerable. Very sorry, but nothing anyone says to me will get me to vote Tory. Ever. After hearing Boris joke about killing off people and watching them break their own rules. I'm done.
@@JackBurton-qp4hc Where in my comment did I mention any political party other than the Conservatives? I watched as the tories laughed and joked about killing off the elderly after my neighbor died from COVID. They failed to protect the people I love. But sure, I'm the one who's deluded. Good luck out there, ok?
I was a international student from 2019-2022 and graduated, I visited NHS maybe twice and both times had me waiting for 6-8 hours and then ended up leaving before getting to see a doctor twice. Thank god, I am back home now, where the most one has to wait is 30 minutes and we can actually see a doctor.. and yes it is free as well.
I took my 7 year old son with suspected meningitis to A&E (every symptom according to the GP). The children's A&E was empty when we arrived, but we waited 8 hours to be seen. By this point the children's A&E was full to the point that people were forced to sit on the floor to wait. The nurses told me they were waiting for the ONE doctor to arrive to see all of the children. Thankfully it wasn't meningitis, but what could have happened if it was? And NO doctors in children's A&E for over 8 hours? I dread to think.
Can I just remind you that what you see on arrival isn't representative of A&E as a whole. There's so many areas of A&E...resus where the sickest of the sick are, majors, minors, children's...staff are often covering all of these areas. So a waiting area looking empty doesn't mean it is empty. Staff are more than likely next door doing CPR or attending to a major trauma.
@@whosthathun I'm very aware of how A&E works. However, on this occasion there were NO doctors in children's A&E that day and the nurses were genuinely concerned and calling all over to get ONE single doctor into children's A&E, which is separated from general adults A&E. It was something you would expect from a third-world country, not the UK. And I'd say suspected meningitis (with a referral letter from the GP) is pretty high up on the emergency situations list, no?
@@AlanaRenton It was extremely worrying because you're powerless, and supposedly in the only place that can help. Then by the 8th hour and the whole place is packed like sardines in a can, with children and babies of every age vomiting everywhere and clearly very unwell too, it's just so overwhelming. I'm 40 years old and I don’t remember it being anywhere near as bad as it is when I was a kid. Whoever wins this next election has got to get a grip of this situation. It's devastatingly bad. And as they are saying, there's now hundreds of preventable deaths every single week. That's just beyond shocking and unacceptable.
It's getting just as bad in Australia I think it's a world wide phenomenon. We all seem to be going through crisises Health systems collapsing, homelessness exploding from rental crisis and society in general disappearing as we go under in this dog eat dog life I noticed Princess Anne was seen promptly recently. Only the wealthy are deemed important now Very tragic documentary but I'm not surprised
ooph... first off, thanks channel 4 for making this. So important this gets highlighted in a way everyone in the UK has access to view. It's beyond shocking that something that was once the global bragging right of our nation has become such an utter failiure. I recently moved to a semi-rural area that is expanding quickly, and I've seen first hand and talked to so many local people who's only option for care is to go to the local hospital. Even for simple prescirptions or investiagions which would only need the doctors surgery, simply because the local population has increased beyond the capicity of the local doctors surgeries and they would be waiting 2 weeks or more for an appointment. It really is a very, very important operational balance between well equipt and staffed local practices, home care, and hospital care that we MUST meet if we are to truly provide dignified care to our communities again.
It’s like this at probably most of our A&E departments. This is shameful. The government need to fund this horrific disaster of a health and social care system. This is shameful
Kudos to Robbie/Dispatchers/Ch4 for their bravery and insightful investigation and reporting. I sincerely believe the typical NHS employees want to serve their patients with superior care, but it's clear their job responsibilities are impossible to achieve currently. A seismic shift in aligning the NHS with patient care is necessary, NOW! Patients (you and your family, neighbors, etc.) are suffering and dying unnecessarily under the current scheme. The failed state of the NHS needs a revolutionary change to serve its purpose.
As a soon to be retired nurse, I can honestly say that I am appalled at the scenes . But it is the same most places. What needs to change is the way that whistleblowers are treated. Computer technology should not be relied upon . The NHS is heading for a scandal like the Post office. I could tell you loads .
@@vlong37 I was dismissed as I have previously said which amounted to blatant disability discrimination after almost 20 years in the job. The reason, one manager with an "admin" skill set made a false allegation (which they later dropped) and that escalated in the typical NHS fashion. I have relayed some of my experiences here only to have them removed. I too could tell you lots!
vLONG THEN YOU MUST NTELL US ALL WHAT YOU LKNOW ,IF YOU DO NOT HOW WILL THINGHS CHANGE DEAR i AM GOING TO TELL EVRYONE HERE WHAT IS GOING ON IN THE NHS PEOPLE HAVE NO IDEA WHAT IS COMING TO THE UK AND EUROPE AND WHAT IS GOING TO HAPPEN TO HUMANITY . FOR 13 YEARS I HAVE KNOW THAT THE AMERICANS WANT TO BUY THE NHS THEY HAVE ALREADY BOUGHT OWN MANY AMBULANCE SERVICES AND I KNOW MANY OF THE DRIVERS PERSONELL WHO ARE WAY OVERCOME WITH THEIR WORKLOAD . AND THE DREADFUL STRESS THAT GOES WITH IT . CONSERVATIVES HAVE DELIBERATELY FAILED THE CARE OF THE NHS THE CONSULTANT DOCTORS , REGISTRARS , TRAINED DOCTORS, JUNIOR DOCTERS, TRAINING DOCTORS, NURSES CARE ASSISSTANTS DOMESTIC WORKERS CLEANERS ALL EVERY SINGLE POSITION IN THE NHS MENTIONED HERE ARE VASTLY SHORT OF STAFF SO SHORT IT BEGGARS BELIEF . WHY IS THIS NOT NEEDED COSTING THE NHS MILLIONS IN DALERIES FOR MAKING HELL OF A BLOODY MESS OF ANYTHING EVERYTHING* BECAUSE THEY ARE NOT MEDICALLY TRAINED JUMPED UP PFFICE STAFF WHO BLAME THE REAL HEROS DOCTORS NURSES ALL THE STAFF MENTIONED ABOVE PEOPLE IN CHARGE OF WARDS NOT NEEDED A NURSING SISTER OR STAFF NURSE YOU NEED A SENIOR NURSING SISTER OR STAFF NURSES - FOR WARDS FOR CASUALTY-- DEPARTMENTS i WAS TOLD BY A CONSULTANT SURGERY HOW MANY NURSES START THEIR TRAINI NG LEAVE BEFORE THEY FINISH THEIR TRAINING . THEY GO TO UNIVERSITY FOR 18MONTHS TO GET PART OF THEIR NURSING DEGREE THEN AFTER THAT TIME COME ON THE WARDS . oH BIT OF A SHOCK THAT IN FACT HELL OF A SCHOCK SO MANY DO 3 WEEKS SO SHOCKED THEY LEAVE SOME DO A FEW MONTHS CANT STAND THE SHOCK OR THE PACE AND DEALING WITH SICK PEOPLE AND VERY VERY VERY ILL PEOPLE , AND SOME DO THE FULL 18 MONTHS MAKING 3 YEARS IN ALL AND STAY FOR TWO OR THREE YEARS THEN LEAVE ,0 SAME WITH DOCTORS COMING FROM AFRICA GTHEY DO THEIR DEGREE IN AFRICA COME TO THE NHS FOR 5 YEARS WHICH IS GOOD OF COURSE MINUTE THE FIVE BYEARS UP THEY LEAVE, LEAVE .LEAVE -, WHY THEY ARE THEN TRAINED AND LEAVE THE NHS WHICH IS AMAZING TRAINI NG THATS WHY THEY COME HERE IN THE FIRST PLACE THEN THEY GO TO AUSTRALIA WHERE THEY ARE PAID VERY NEARLY DOUBLE THE AMOUNT OUR / DOCTORS ARE * NURSES CARE WORKERS DOMESTICS CLEANERS ARE ALL LEAVING . THE PAY IS POOR FOR WHAT IS EXPECTED OF THEM AND WORKING IN DISMAL UPSETTING CONDITIONS .SO WHO CAN BLAME THEM LIKE THE AFRICAN DOCTORS LEAVING FOR AUSTRALIA WHO CAN BLAME THEM. SUNAK STARMER ARE BOTH MEMBERS AVID SUPPORTERS OF THE WEF , 52 THOUSAND A YEAR MEMBERSHIP AND AGREE SUPPORT THE WEF AGENDA AND STARMER TOLD US ALL LAST YEAR HE WILL DO WHAT DAVOS TELLS HIM TO DO JUST AS SUNAK DID HENCE THE MESS THE COUNTRY IS IN WITH THE NHS MIGRANTS ETC ,THE DAVOS ELITE FOLLOW THE WEF AGENDA AND IF LABOUR GETS IN THE NHS WILL GO HE WILL BE SELLING IOT OFF . HE WILL NOT TELL YOU THAT OF COURSE TORIES HAVE ALREADY RAN NHS INTO THE GROUND STARMER LABOUR WILL FINISH IT OFF THE PNLY ONE WHO IS GOING TO REVAMP IT MAKE IT FIT FOR PURPOSE MR FARAGE REFORM PARTY i HAVE VOTED TORIES ALL ME LIFE 61 YEARS NEVER EVER AGAIN AND IF LABOUR GET IN YOU ARE VOTING FOR YOUR OWN DEMISE AND MOST CERTAINLY THE END OF THE NHS ITS WORTH FIGHTING FOR SO VOTE LABOUR AND TWO YEARS TIME YOU WILL BE EWANTING TO LEAVE ENGLAND IF LABOUR GET IN I AM GOING TO BUY A HOUSE IN PORTUGAL THE UK WILL BE WIPED OFF THE MAP WITH STARMER
The allopathic treatments are not working. Our family experiences here in Australia show going to hospital causes expedient death, worsening of conditions, and in the case of child birth leaving with new ailments. Nurse having suspected heart ailment refuses to be taken to hospital, saying it’s too dangerous and instead was asked to be taken to her home.
I recently qualified as a nurse and where i trained for three years they couldnt offer me a job due to no more funding for new nurses, their A&E is the same. The government should offer more funding for more nurses and health care assistants, its their fault they run wards and A&E with minimum staff
There is plenty of stuff, the stuff is not the issue. The protocols, procedures, processes are. And if they have the money to pay for a fella that goes around with a tablet doing survey, or to train employees how to use pronouns, than they do have the money to run the hospitals. They just can't do that, because they are incompetent. I could fix a hospital in a week if I was in charge. Explain me how possibly a persone in severe pain does not get immediately a shot of pain killer to manage the pain, and he is offered, instead, a pill, that takes up to an hour or more to be effective. This is really basic stuff, they should have explained you when you studied to be a nurse. And tell me how possibly you have 3 trainee doctors in the ER without a senior to teach them. Is that an issue with money? Then why the hell in the ER I have seen between 12 and 16 computers, and people who do update data instead of taking care of patients? There is plenty of money, they just do not know how to use it.
So many areas need reform, it’s not all down to ‘money’ the NHS is bleeding money on many fronts. You don’t keep ploughing money into a poorly run business, because it will be ‘absorbed’ with no positive result
@@biomorphic you know literally nothing about this, and your attitude makes the problem worse. this kind of incredibly poor cirticial thinking - blaming the people in front of you - instead of systemic features, makes it feel pointless even trying of the staff on the ground. 12 computers is not a lot of resources for an A&E, that's laughable
Be angry with the politicians who have cut the NHS to the bone, not the journalists bringing this to the public’s attention. (Edit: whilst the first part of this comment still stands, the end of it referred to several commenters freaking out about the journalist not doing their HCA job properly. They've since been deleted, so sorry for the confusion!) Take your anger/upset/frustration and channel it not at over-stretched, under-resourced healthcare workers, but instead by using your democratic right to vote next week!
At least supermarket staff know when to wash their hands and keep the enviroment clean, help customers when they need it and even go to their aid and not give them contaminated bottles to drink out of. Stop the supermarket comparing hospitals need to take responsibility for their own mistakes. Supermarkets get sued for selling the wrong things to children for instance. Shop workers have always had low pay bur never behave like that its not good enough the journalist has more compassion than the staff. Disgraceful!!
@kristinamasters1663 your judging all nhs staff from a few bad apples 99% of them genuinely care and just wanna help but also want to survive and you know be able to pay their bills.
I refuse to work for the NHS anymore, I was on the wards rather than a & e, I decided enough was enough when I had 8 patients to watch 2 of those in separate siderooms. Running round making sure they don't feel invisible, doing all washes and turns, changing all their bedding. Urine input urine output. Stool charts monitoring pain and documenting along with other stuff. I was often on my own as a HCA with a nurse, with many nurses not wanting to offer help as they was busy. One nurse put on me and put on me, I hadn't stopped I was tripping over my own feet(I've got MS) I was sweating ...the nurse said to me "are you busy, don't forget urine output" . The entire male bay went mad at her and all defended me, until that point I felt invisible. The main thing that did it though was a young man severely quadriplegic with cerebral palsy, he was just skin and bones and he couldn't be moved with 2 people without screaming never mind one. He was on 2 hour turns(he wasnt turned for 5 hours)and I had no one to help. The nurse would just dismiss me. He was on thickening fluid and had no drink, I couldn't leave the bay. After 2 hours I finally was able to go where it would be thr nurse allowed me a minute out. I asked a nurse which one it was in and she shrugged, I asked for it to be unlocked. She unlocked it and it was empty and said without any care in her voice...oh well I dunno then. I then carried on looking and went back out to her and said I need this thickening powder...she shut me down with "I'm handing over". It took me another 2 hours before I was allowed to the kitchen to get this much needed powder and give this gentleman a drink. I just wanted to cry all day watching him. I was helpless. I ended up going mad at a matron that evening. Training always shows NHS past mistakes and I sadi to her how dare they show past mistakes and yet we walk straight back into mistakes. I was crying my eyes out saying how disgusting it is and her sympathy seemed forced. I quit, I'll never go back. We as workers are accountable and if he had something happen to him then it would have been my fault when all I wanted was to help him more than anything
Knowing Care Assistants myself, yours is a familiar story that they repeat. How many of these nurses we call "angels" are actually just lazy and incompetent? They tell me their experiences of dealing with such nurses.
@JackBurton-qp4hc there are some amazing nurses I have worked with who get cracking from the minute they start, have always done their rounds on time etc. But you are right, there have been several nurses who come in yapping, start everything late then complain they can't get everything done. Then want more money. Drives me bloody nuts. The NHS to work for is not something to be proud of anymore.
Terri, well done for speaking out. But it means a good carer has been lost. I don't know what's happening anymore. I do believe nurse training should not be a degree. Its become too theorised. But the bottom line there is not enough ground staff in hospital, and in many care situations,especially nursing homes where almost all residents need full nursing care and help.
I spent 12 hours in a corridor of a hospital after nearly two hours in a ambulance in Scotland. This is not just at this hospital. - I was a patient that had to talk to an elderly gentleman that was placed next to me in the corridor who was confused and trying to leave. I had a fever of 39-42 celcius and was talking this gentleman into calming down. When my pain spiked other patients waiting to be seen cared for me because the staff where no where to be found.
Wow. This is so hard to watch. Thank you for exposing this crisis. Is anything being done to improve the situation? That’s such a failure on so many levels. As a society we invest in entertainment and irrelevant things instead of focusing on what really matters.
I left nursing 3 years ago. Things started to change dramatically in 2015 and by 2022 I could not mentally do it anymore. For a job I once loved I ended up dreading going into this and not provding even basic care.. Shameful dangerous and heartbreaking.
They can say it's not as bad as it seems, they can say it's just this hospital and it's not the same everywhere, but we're the ones in the waiting rooms, we're not stupid, it's a little insulting actually.
I was given a 12 hour wait estimate after being rushed to hospital in Glasgow last year with sepsis, I honestly think I'd be dead if my brother wasn't there to kick up a fuss, in the end I waited nearly 6 hours thanks to him. Not everybody has my brother to help out when they are too sick to do anything for themselves. When I say rushed to hospital I mean that the GP phoned an ambulance and after 2 hours waiting and phoning back up my brother drove me to hospital, I'm a transplant patient and need the NHS, I am distressed about my chances in the future if this keeps going. Right enough I'm in my 50's now, how much time am I looking for eh? I'm probably just being greedy not wanting to die forgotten in the one place we count on to help in that moment of existencial crisis.
How many times have we seen sepsis cases now, especially in younger patients not treated correctly? There is something inheritly wrong with inadequate care relating to this. Unacceptable.
I've been in this very situation myself. I was taken in via ambulance with severe chest pain. Although the the ambulance DID arrive fairly speedily, when I arrived at hospital I was told that there were no beds in the majors ward of A&E, that I would be transferred to the holding area (a corridor) and to await a X-ray, MRI and CT scan of my chest. This was at 9.38pm on a Monday evening. I took until 5am on the Wednesday morning before I was sent for the X-ray. Another 4 hours for MRI and 45 mins for the CT scan. The radiologist advised that a Senior Doctor would need to review the images, but because there was no available staff to process the images, this would be done that evening, after the usual surgical rounds had been completed. I waited another 8 hours and finally decided to discharge myself. Even a hospital that desperately needed beds, spaces and treatment area that i was occupying, still took 3 hours to finally discharge me. If I was having a cardiac event, the fact I'm still alive now is pure luck, not by judgment. I do not blame the staff on the front line, I don't even blame the doctors or senior nurses. I blame the Chief Executives of these trusts. Yes they have to make the books ballance, but these are HUMAN LIVES. What amount of money is a human life worth???
As disgusting as this is, the Emergency departments at the following London hospitals are much worse: King's college Whittington Royal Free Barnet Newham North Middlesex Ealing Northwick Park Charing Cross
@@StillWatersRD2 Too many staff in the two hospitals you mention do not care, disinterested in patient care & safety, too busy talking at nurses stations gossiping and ignoring patients. They want more money and keep going on strike. Says all you need to know what they are really about!
Can’t praise Blackpool Victoria Hospital enough. Daughter got rushed in with a kidney mass, she was treated immediately and very well cared for for her 5 day stay. Thank you.
Eye opener. I was in resus for 16 hours then placed on a ward. But I felt safer in A&E as staff on ward failed to put me on heart monitor for nearly two hours and had the curtains pulled around my bed.. and no one came to see me. I was having major heart problems at the time. I eventually got myself out of bed and went to fine someone.. then got told off for leaving my bed!! And told”we will get to you eventually!!” Shocking state we are in in our NHS 😢
My dad had his blood transfusion in a waiting area. He was there for 2 days suspected stroke and had to sit in a chair and sleep for 2 days. It is worrying and I would advise everyone to look into private health care the NHS is broken
Last time I was in A&E I was taken to "fit to sit" with the worst migraine of my life. I was between an elderly woman whom had a suspected heart attack, and a young man with a broken ankle (he'd been hit by a car). I was sat for 22 hours before I begged to go home so I could eat, sleep and take pain relief. In that 22 hours, none of us were seen. It was hell. It was absolutely hell. These poor, poor people.
And this right here is why a&e are struggling and people are dying!! You begged to go home and eat and have pain killer why didn’t you just stay at home and do that? Did you not feel a bit stupid sat next to someone who was having a suspected heart attack? My 9yr old son nearly died from having a burst appendix which had actually turned gangrene, he entered first stage of sepsis whilst sitting in the waiting room. The surgeon came in from on call at home and saved my baby boys life. The only other time I have gone into a &e was when my eldest had an allergic reaction to cashew nuts and had anaphylaxis. I have 3 boys my eldest being 16, I would never risk someone else’s safety and life by going into a &e for a migraine!!!
By bed management they mean chuck them out and send them home when they are still ill. Twice i have been discharged from A&E and been readmitted by ambulance less than 24 hours later.
I totally get u in April I attended an and e 4 times I’ve had 7 prior lung collapses I was adamant this is what I had again. Each time they said it was skeletal muscular pain and I was sent home on morphine tramadol and codiene all at the same time plus diazepam on the 5 th ambulance call out they did not want to take me to hospital even though the hospital called me back in for a ct scan as my blood levels showed it maybe a clot on the lung. I finally got to hospital to be told I was too late for ct scan and had to go back through an and e luckily the nurse got that organised immediately with a doctor. At that point I’d been to the hospital from April it was now may 26th when they finally diagnosed a lung collapse. I was then admitted for 2 days and in that time got 5 hours sleep due to them moving me from resus to an emergency ward then to a lung ward. When I saw a specialist in may 26th having been going to a and e since April 3rd I was told the collapse was on previous X-rays and had been missed as it was small but in may it had got larger. A ct finally diagnosed it. It was shocking to me how they dismissed my symptoms when I’ve had 10 collapsed in total 7 needed a chest drain and 3 didn’t. This is finally healed so they say but I’m still in immense pain I have now appointed a solicitor because I could have died from there errors. I even had to press my lifeline that I’ve never used as I could not talk to call 999 enough to get help. I’m hoping it’s now cured I would never go back unless I was dying after this experience.
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Watch NHS In Crisis? The Debate here: ruclips.net/video/YZRQO4QIzSw/видео.html
Someone needs to put Lincoln's NHS hospital, and probably the whole of the local county hospital trust, into the spotlight. People are waiting for days in A&E, even when they have had a stroke, or are suffering from kidney failure. Many people around here can tell you some horror stories about the lack of treatment, ambulances taking most of a day to arrive, misdiagnoses, the difficulty in obtaining an appointment with a GP, and so on.
@@RWBHere Same for Leicester for sure. London was way better, by comparison.
You should have visited Barnet in London. I almost died from negligence there. And when I was in the ward they said I tested for an infectious disease and I needed to be isolated, but they had no spare rooms so they kept we with everyone else.
Too many people in the UK. They have to stop migration. Hope you guys do better under labour as the Tories only seem to care for the rich.
What debate? Socialism DOES NOT WORK.
I used to work for the NHS. After this documentary, the staff on the front end of the service will get disciplined, while the administrators and managers will have lots and lots more meetings to discuss it. And stall will leave. And it will get worse!
Sadly I believe that you are correct - I’ve heard many similar stories from other NHS staff in my local area here in the U.K. where I’ve lived for 23 years and it is a thundering disgrace - we were lucky in my native Ireland before the HSE when we had the health boards, that many Irish hospitals were run properly by Catholic Nuns - those who have a real commitment and vocation to the NHS are being forced out and replaced by staff who don’t really care and have zero commitment to patient care - turning the NHS private (as Labour seem to think) will not fix these problems - at age 53 myself, I am dreading my old age when I see things like this
I know someone who left. There was constant bullying from some individuals who seem to of been raised to god like status by management because they crack the whip to wring every drop out of people till they break.
@@christinewhitrick5669very true.
I remember taking a call from a patient about to jump off a bridge & wanted to talk to a nurse.
The duty nurse didn't want to answer the phone because they were about to go on a smoke break, but yes, turn on each other. I don't know why people always resort to clerical vs clinical, when lack of funding is the significant problem.
@@MalayaC-tn2rlthe amount of paperwork nurses have to do, for it just to get filed away and never looked at again is ridiculous
Thank you to the journalist who went through this hellish experience. Being ill is a risk we can’t afford right now.
It must have been incredibly traumatic for him
Yeah, think about the people who work constantly in this industry and then get claps rather than pay.
@@Bfg12327 not all of us clapped, my thoughts stay with the poor patients who were kept totally isolated from their loved ones and died alone
Thats why I always say dont get sick, the NHS will make you sicker
Well said, he is a very caring and brave young man, such empathy with people, patients and staff. XXX
A lot of the problem is the lack of access to GP’s, people wait until they are seriously ill and go to hospital because they can’t get decent or accessible primary care. Fix primary care and make secondary care for urgent cases. This reporter was excellent, so compassionate
Less GPs per head than any other country and funding is diverted to pharmacist and physiotherapists.
Not the Gp to blame but the target and funding manipulation under Tory government post Brexit
@@Bfg12327 There is also less training posts for doctors like GP training for example which is so competitive now and there are much less posts. The government won't increase funding for these training posts, which means it doesn't matter if we have more medical places/students as lots of doctors freshly out of med school can't get work.
The system is now replacing g.ps with nurses, physician s assistance due to lack of funding. G.ps are struggling to find jobs and jr doctors are being discouraged to join g.p training are there are lesser and less g.p jobs
You comment is SPOT ON.
I was a GP trainee and left the profession a good while ago to work in finance. I was so disillusioned by the job, the NHS, the treatment of patients (who became numbers, not people) and the bullying culture that I felt I couldn’t do what I had trained years to do. Either this happens or the doctors we have trained move to Australia or New Zealand where the work culture and conditions are better.
Ex NHS worker.
Please, please channel 4 keep making this sort of documentary.
None of the staff signed up for this, they care, they only stop caring when they’ve been broken by this sort of situation over time.
They need more staff, more resources, more hospitals, more, more, more. It is impossible to care for 100 people with the resources to care for 20. This is the essential problem. It doesn’t matter how much management shouts at the frontline staff, it cannot be done.
Please spread how horrendous this is far and wide. People should be in the streets, the NHS is like a miracle, we don’t want a system like in the US. But if nothing is done that is what we will end up with.
"They need more staff", yet they strike for Pay only, never a WorkToRule over "Conditions". Working Conditions are directly related to Staff Numbers & Staff : Patient ratios. My aunt was a Nurse in NHS & retired at a young, fit, 50 bcoz she reached a final&unrecoverable emotional&professional burn-out. It is an unrelenting uphill struggle. There is no job satisfaction, bcoz u never get an outcome satisfactory to professional expectation (like timely completion of even 1 patient case with all due care given), u never get emotional or professional "return on investment" (of your time,effort&skill), and there is no support from the top. My aunt stuck her neck out with suggestions, and later even a (political) 'fight', on how to improve efficiency *and care*, multiple times over the years, and finally basically ended up being intimidated out of the job by senior management/"the board"/"the Trust" or whatever it is over there in Engerlund.
None of the Nations that provide free health services, or a partial provision if free health services, seem to know what the "Golden Ratio" is, or should be, in *Staffing : to : Population* in the serviceable geographic areas of various or any Hospitals.
Everyone is too busy lurching from crisis to crisis to do the Maths.
And Politicans and Politically climbing Administrators, aren't one bit arsed.
Courtesy of 15 years of the tories 😡😡😡😡 (Who always wanted a health 'care' system like the US).
@@FreudsSlippernorway
This reporter is amazing. He is so compassionate, caring, respectful and kind. It clearly broke his heart and distressed him at the appauling treatment and care that he witnessed in A & E, as it did us all. Very disturbing documentary exposing the truth.
he should become a nurse.
I bet he has needed counselling after this for his mental health. This poor man.
I work in a A&E department in a London hospital. One of the busiest in the city. We get bombarded with patients and sadly have to see and bare with patients in pain or suffering until a doctor sees them. There's just not enough staff to cover them all in adequate time. I blame the government for not funding much in for healthcare jobs and increasing the infrastructure
Just remember, this is the fault of politicians and bankers, not the poor fucking doctors, nurses and hca
Well fucking said. @@Cepheidvariable
Thank you to the young man who went undercover for showing care and compassion to vulnerable and poorly people.
This young man is compassionate and caring! What a lovely human being! Something has to be done fast here in the UK ,there is nothing more valuable than one’s health ! Out of curiosity do well known wealthy individuals suffer this way in hospitals when they need immediate care ! 😏
We shouldn't thank people for being decent human beings & journalists, we should be angry at the billions of psychopaths who make our world a terrible place to live for no reason
@@xxxxOS You can do both.
What they didn’t mention in this documentary is that another hospital (20 minutes away from this one) PRH in Telford is having their A&E closed because officials don’t think we need it, and we as a hugely growing town will have to go over to Shrewsbury to use their A&E department causing even more stress on a clearly already broken system, we as a shropshire county are doomed and I am absolutely certain many will die unnecessarily because of big wigs who don’t have a clue about real life…disgusting.
This what happens when politicians run anything
Trickle down economics....please sir can I have a trickle....oh hold now just one more millionaire then maybe
Why anything is being shut is ridiculous it doesn’t ‘streamline’ anything just adds more points of failure!
@@willsta21 I know, it ridiculous! Everyone saw how bad Shrewsbury hospital was now you have to add another’s (unfortunately growing town) to that and it’s just going to end in disaster! Telford see over 150,000 people per year in A&E far more than Shrewsbury, yet telford can manage without their A&E, we don’t need it! We I think the trust are going to end up killing a lot of people!
@@willsta21 I know it’s ridiculous! Everyone can see how this hospital is already struggling and yet they have decided to close Telford’s A&E, who by the way see over 150,000 people each year, and send us all up to Shrewsbury! Shrewsbury can not even cope with their own towns people let alone ours and neighbouring people! It’s a disaster waiting to happen!
I’m a paramedic in London and it’s the same here. We have a 45-minute waiting rule, as mentioned in the video, all over London. I’m forced to leave patients in corridors every day because there’s no room in A&Es. These decisions are being made at the highest levels of the Trusts, but it’s the patients and frontline staff who suffer.
absolutely criminal that they're calling it negligence in the video, implying it's something the crew want to do. it's policy. it's rationalised healthcare. everyone outside who voted for this is far more complicit than people who are actually trying to do the work, to help
@@27FreddyGthe Left are complicit in supporting ppl that shouldn't be in a country with no sun.
Ppl are dumb As sh!t.
Vitamin D!
And I work in the ambulance service in the South West. We don't have this rule. Although this sounds bad. I think London is a quite a bit different, certainly in the southwest we regularly can have no ambulances to send to cat1 calls. Because we are all stuck outside the hospital. So what is worse? Offloading into a hospital that is full and unsafe or not reaching people in the first place and allowing people to die with their relatives at home with no help. That literally is happening all the time in my area.
@@bigmitch2911 Thanks for sharing your experience & insight. I’m amazed there aren’t tens of thousands of the British public street protesting this situation. It’s as though, if it doesn’t happen to them, it doesn’t matter.
In numerous other job sectors managerial staff & above would lose their jobs & be prosecuted. As someone living with disability I can say I no longer feel safe in Britain relying on the NHS is a thing of the past.
@@27FreddyG
Well, at least the people who vote to spend money recklessly throughout the 1970's untill roughly 2010 and never prepare for the 'grey wave' approaching, are on average the ones most affected by the reality that healthcare can't service all, immediatly, for everything any longer.
Just feel sorry for young people caught in the middle of this. They never voted to waste everything, let it all hang out, and now 'suddenly' after 40 years of negligence the bills have come due.
I was on vacation in Spain. I collapsed and had a seizure. I was rushed to a hospital with a suspected brain aneurism. They wasted no time - I was rushed directly from ambulance to scanner. Turned out I was life threatening dehydrated and anemic - I was kept at the hospital for 24 hours and told to return home - but to wait for 5 days before flying. Quick competent care.
You were lucky you happened to be in a first world civilised country.
@@user-kk7oz1sx9ythe UK is mean to be one as well.
Drink more water.. eye roll
@@twizzizIt's not always that simple. That can sneak up on you. You don't know what caused this person to get to that point. Also, you can drink enough water but be dangerously low on potassium or sodium. That happened to me twice from low sodium. I felt so horrible, more weak than I ever felt before, and struggling all the time not to faint and had no idea why. I found out that my sodium was very low. I was on a low sodium diet and dieretics for an inner ear disorder and was taking potassium supplements (which I found out later can drive the sodium out of your body too), and had the runs. I had no idea what was wrong with me because I was drinking lots of water to replace my fluid. Drinking lots of water without replacing electrolytes can, in certain circumstances drive electrolytes out of your body but I dint know that. The other time I wasn't taking potassium but was still on the low sodium diet and dieretic but it was very hot out for days and I did not have access to an air conditioner. But I was drinking lots of water. I've also been very low on potassium without realizing it for a variety of reasons. It can be complicated.
You will have covered by your insurance and will have received care as a private patient. Because the insurance will pay high rates, you get the best care.
As a doctor who's trained down south and now works not too far from Shrewsbury, unfortunately this is across the NHS as a whole. If we want meaningful change, we as a public need to make a lot more noise, force our voices to be heard.
How exactly? They don't listen, it goes on for more than 3 years they wont even start an investigation. I broke something in my back in 2001, I'm still fighting to get them to listen to me and stop calling it a mental issue.
What change because it's the current model that's no longer fit for purpose no matter how much money is thrown at it.
@@stumac869so what have you got in mind? to sale it /Privates it and end up like America? We simple have to Look and copy Germany,France,Spain,Italy even Poland and stop state Capture.
@@stumac869 Because its had its life's blood drained from it for years.
We the constant shit our NHS workers are put though on such low wages, They often leave and go and work privately.
This forces the NHS to get in agency workers, that they are often paying double the price for, because they have no other option.
Further draining the bank accounts, leaving equipment to break down completely before being able to justify bringing in someone to repair it but by that point its so far gone its mostly patch work when really it needs replacing outright and maintaining afterwards.
Along with the countless many other things that riddled our NHS, This is not just aimed at our current government but also the greedy bosses that make sure to take their large cut too.
I really hate seeing our NHS in such a position, if it wasn't for them, the doctors and nurses I wouldn't be here today.
yeah your right. our orrupt politicians will defo listen to us.... like they have in the past... yeah sure!
“How ever bad you think it is, it’s worse.”
😢
THANK YOU ROBBIE I WAS ONE OF THOSE IN A&E SITTING JUST WAITING IN MY DRESSING GOWN FOR 24 HOURS WITH HEART ISSUES. THANK YOU FOR BEING SO VERY BRAVE AND CARING. I ALSO HAVE REPORTED SHREWSBURY HOSPITAL TO THE LOCAL M.P. NOTHING HAS IMPROVED UNDER THE CONSERVATIVES OVER THE YEARS THIS IS JUST A SHORT VIDEO OF THE DISGUSTING RESULTS.
ROBIN I THANK YOU FOR HIGHLIGHTING THESE APPALLING CONDITIONS. CYNTHIA BOWKETT.
I also was in fit to sit when Robbie was there. I had quincy and was unable to eat, drink or swallow, I can't thank him enough. I was sat in fit to sit for 20 hours. I asked if he could check where my pain relief was ( as I arrived at 7.30am and didn't have any until around 12pm) He checked in on me a couple of times to make sure I was ok and if I needed anything. I was there the night the incident happened with the dementia patient (fit to sit was opposite his room) and he was fantastic and coped with it all very well, cleaning up the blood and doing all to help. I was also sat with the lady who had been in the chair for 2 days. It's scary times and this really doesnt highlight just how crazy it is right now up there. Hopefully now things begin to change.
God bless you Cynthia
God Bless America! BRING BACK GOD! "JESUS CHRIST THE PRINCE OF PEACE AND KING OF KINGS" THATS IS IN OUR HOMES ,SCHOOLS , POLITICAL LEADERS!
While waiting in A&E with my sick mother I saw an old man on his own, shaking scared and distressed. I sat with him and he said he hadnt eaten for a day while he waited and no one checked on him. I got him some food and water and complained to the receptionist who was sitting opposite him. Managed to get a hold of his son and doctor fast so he was ok. Broke my heart. My mother signed herself out after 12 hours
This is so heartbreaking to hear. Thank goodness you were there yo be with that poor man. :(
as a medical student getting thru hellish medical exams, i often lose motivation to continue, especially looking at the conditions of the NHS and the burden on us, but every little helps and I hope i can make a difference to somebody out there one day, even if its just pain meds!
You’ll only get more distraught once you start working out get on , for your own wellbeing - go work abroad, you’ll be miserable as a medic in England- the system needs to break further until the govt improves with better pay and conditions
If you comply and follow the protocols, you are going to be a failure. The problem of the NHS is not that is understaffed, but the managerial class, processes, procedures, protocols. It is your duty (will be) to change those, and to clash against the incompetent management, if you want to make a difference. Otherwise you are going to be just another useless piece of the chain. Good luck.
There’s nobody more valuable than medics- nobody. I’m so sorry this current govt is a disaster and unsupportive
Could have chosen vet sciences in the first place. Animal emergencies are run far better than this.
wishing you all the success, take care of yourself
Suspected stroke... been there 24 hours and they don't know her. Ridiculous!!!
Heartbreaking!
THAT'S HIS STORY - IS NOT FACT - HE WAS TWISTING THINGS TO MAKE A STORY!
@MY-zx6lz I live in Shrewsbury and I know how bad our hospital is. It's a fact mate. Shrewsbury hospital is one of the worst in the UK.
@MY-zx6lz You make this accusation without anything to back it up. There are so many people commenting here who actually go to these places as patients as well as people who are or were employed there. That's a lot of evidence. What the heck is your motive? Is it that you don't you *want* to believe this is happening?
People can make an almost compete recovery if they're treated quickly. But of course long term sick are all skivres.
What a special young man Robbie is, you can clearly see how distressed he was over the lack of care these patients were given. Our NHS is an absolute disgrace and patient care is no longer a priority.
It makes you very worried about getting ill and needing to go into hospital. My partner and I are not getting any younger.
Scarier than one thinks ..
I have seen some very traumatic deaths because of the lack of doctors. These deaths weren’t preventable but they could have been less distressing for the patient.
Well i would advise you to not get sick. Make sure your diet lifestyle exercise are healthy and strong. Thats really your only option bar being at the mercy of this.
@serendipidus8482 with age comes health issues it goes hand in hand yes you can take care of yourself to mitigate the risks but it'll catch up with you eventually.
@@danielcunningham6727 yes dear we will all die eventually that really doesn't need to be said sweetheart.
Last summer I went to hospital with a burst appendix. They sent me to another hospital for an operation, and they left me for over 18hrs before they looked at the scan done in the first hospital and saw my appendix was burst.
They then left me for 13 days before giving me a drip containing food, once I had lost over 15% of my body weight (normal is 3-5 days).
After 14 days, they finally gave me a second scan to find out why I still couldn't eat, and found that a piece of my gut was trapped in my stomach wall from the first operation.
After the second operation I left as soon as possible. They gave me a prescription for pain killers, which had the wrong name, a drug that is only given in hospital, and the maximum dosage was ten times the actual safe maximum.
Thankfully, I survived.
The standard of care in our hospitals is ridiculous. Some amazing staff trying to keep up with an insane workload. For that I am grateful.
Add to that, they left my mum for 4 days before getting a doctor to see her about her cough. By that time it was pneumonia. That killed her.
The NHS is broken. The politicians are fully to blame. None of the parties this election are pledging to do what is needed to fix it.
God help anyone who can't afford private health care.
You are right, it has broken. It's no longer the profession I worked for, its insanely bad. I'm so sorry for everything that has happened to you.
Something similar happened to my best friend. She had a piece of her infected appendix left in her and had to be reopened
Even private health care… for emergencies it’s still the NHS.
Your closing line encapsulates the reality of the situation. Rightwing politicians intend for Britain to have private healthcare systems like in America. Can't pay? We'll chuck you away!
was this at the Great Western Hospital, Swindon? I hope you are much better.
This is the kind of thing people should be out on the streets protesting about
Doctors and nurses are, constantly
@@dl4731 For money.
@dl4731 and there is a large section that thinks they are money hungry. Other nations do not pay them as low as we do. No wonder British staff are leaving to go over seas where they are paid their worth. We've had to recruit from poorer countries to plug the holes, because no one else to work pennies.
Yh not Palestine
@@Omiiee The American Health system is superior. Private care is top tier and we have the best hospitals in the world with the most advanced cutting edge medical treatment in the world. We might have medical bills but at least you can get seen by a doctor immediately and the ER is almost never full.
I was a newly qualified nurse in the NHS acute inpatient. I lost a huge amount of weight at the age of 23 and was very unhealthy. After 4.5 years I moved to the USA. Starting from the bottom again I immediately earned 3x more than what I earned in England and look after up to 4 patients as opposed to up to 14. There are 11 nurses who work per shift as opposed to 4. I also get an extra 15 minute break to see me through 12.5 hours. If I am sick and need to take a sick day, I can take what I gain, as opposed to being at risk of being reprimanded and placed on the bad list for needing 3 days off work per year for sickness. Every patient has their own room and certainly don’t share toilets or showers. Let’s just say if I move back to England I would never work for the NHS again but would either be in private care or change career completely. The NHS is literally The Front Line. All nurses giving direct patient care feel it and it made a bloody good nurse out of me. I’ll be doing this forever but just in another country who actually sees me ✌🏻
We paid form your training and You are dealing the benefit elsewhere. Nice.
@@FreaksSpeaksthis is unfair to say. She isn’t ‘ dealing with the benefits elsewhere’ , just because uk nurses train within the NHS doesn’t mean they should or have to work in the NHS for their whole nursing career. Yes we are seeing more moving to Australia and America since pay is better and standards of the work environment is better managed and yes so many NHS workers would be attracted to that whether the NHS was failing or not as lots see it has a step up in their career and something new to feel proud of. Please don’t shame those who choose to change nursing paths as just like yourself everyone has a right to live and work in a manner that is enjoyable, safe, comfortable and offers good opportunities. I know NHS is in need in more staff, but we can’t blame the staff alone. Blame the government for forcing this awful environment upon them all.
@@FreaksSpeaks yep. Got my nursing degree for free after working 2500 hours without pay for the NHS within my degree experience. I worked out that if they would have paid for my hours of clinical experience, I would have earned more money than the cost of the degree. So they were clever on that part to say the degree was “free” and then gain 2500 hours of clinical experience. I had a full time degree and then worked a part time job in retail while doing my degree at the time. I came out of university debt free and with a 1st class honors. Got the experience under my belt and now living my best life with my husband in America ! I got out of there and I’m so proud of myself !!! ❤️
@@lauraknight256 Good luck to you both.
@@lauraknight256When are you returning all the UK taxpayers money it cost to train you?
This is so depressing.... the whole system needs a reboot, maybe even a complete rethink, it is a crisis for all of us. thank you for bringing it out for all to see.
It worked fine before COVID
Just fast tracked now to private health .. totally done on purpose...no desire to improve . The tories want a collapse . @@Scoops-q4c
You know that's a thought that I had right at the end. And I've had broadly positive interaction with our NHS.
Britain everywhere is broken. Not just the nhs
@@Scoops-q4cit didn’t. It worked fine before the tories.
A documentary like this should be done on the GP surgeries. All they do is have no available appointments and refer you to a&e. It's no wonder hospitals are overcrowded - we can get to see a doctor!
GP care is in crisis too. There is a shortfall of 7000-8000 required GPs in the UK, Such that there is now just 1 GP for every 4000 people in the UK, the worst ratio in all of Europe.
I was messed about by my local surgery and ended up not being able to get medication that I was prescribed. I'm also deaf in one ear, the doctor says it's fine, yet I can't hear and the receptionists/gatekeeper decided it is an issue and get angry with me over something I can't change. I despise those people.
Omg yeah I have actually never had a bad experience at the hospital considering it’s a hospital but the doctors is bad if you don’t have a good one. My last one was good and I kept it even tho it was over an hour away on the tube but then I had to change it to a local one at some point and it is terrible. Every single one in the area gets about 2 star average on reviews.
@@whatiexperiencedat6919 I have to call 101 who have the power to get you seen in my GP surgery on the same day. This is despite the surgery telling us that they have no availability to see a GP and to call back again at 8am tomorrow or go to A&E!
I find that quite incredible!!
Yeah, GP’s are absolute scum right now. No appts available and everything by phone. Complete bunch of mouth breathing scumbags!
The problem with the NHS is that they've not investigated the
frontline staff both A&E and the wards .
It's so top heavy with management , they're quick to blame everyone else whilst sat in their ivory towers barking orders ! These managers earn so much more than the ones who are doing the physical work it's ridiculous.
Time to get rid , give them the choice to get back in their uniforms or leave . No need for excessive management, it's a joke honestly whilst we're all out on the floor working our butts off .
The stroke patient made me tear up. In 2018, my dad had two strokes back to back and we didn't even know if he would survive. There was also medical negligence involved on top of the strained NHS services (and as much as it has hurt our family, I can't blame the strain and people who genuinely tried their best.) He was left with trauma because he was quite literally dying in the waiting room in front of people, which understandably also panicked and upset them. He was mocked by the nurse who was asking him for his personal information because he couldn't speak because "a man his age should be able to give his address." .The stress of the NHS is impacting so many people's lives- so many are left disabled or even dead; including the workers. So many staff are at risk of mental health issues, so many patients are left to wither away, how bad does it need to get before the government does something? Of course, there are also wasted resources, but the biggest issue is the skeleton staff and lack of resources we're able to give out at all. Even if you view it from a purely greedy viewpoint and don't care about who's hurt, money will be saved if less of us have to take legal action because of the medical negligence, intentional or not, that leaves people disabled or dead.
That was insane to me…that should never happen in a civilized country. Beyond tragic, but I hope she ended up ok 🥺
It took 20 minutes for the nurse to return with the pain medication because she had to find a second person to witness and counterside the Controled Medication booked. The amount of paperwork required to fill for carrying for one patient and the time it takes to do so would allow a nurse to have 2 extra patients.
I was going to write this too. It can be a bloody nightmare if everyone is busy trying to find someone to sign out with you (you know they are busy and don't want to put another job on them also) and then you have to find the keys lol
The door to every ward, cupboard and store is locked; I used to carry a list of codes to all of them. If by chance you forget that list, extra time is spent finding the code. Computers take a long time to work. There is usually no place to put the heavy file to write patient notes by the bedside. The pager bleeps incessantly and does not let you focus on anything, so on and so forth.
So f*King stupid. It's literally common sense. Just slip em a panadol at the very least. Fuck sake. The NHS is actively going against the hypocratic oath. They serve their own protocols more than the human beings their supposed to be caring for.
Takes 10 minutes just to find the keys , that’s if everything is already prescribed….
My uncle died because of the NHS's negligence, he told them he was struggling to breathe yet the nurses said he was fine. My aunt won the case against the hospital.
I'm very sorry for your loss. It's heartbreaking and very angering to read all these awful stories. I can't believe this is happening on the island. Complete nightmare
Letting In more and more illegal migrants won't fix the issue
Why didn’t your family go private?
You have been brainwashed to worship the NHS.
The government has robbed you of your uncle and your taxes.
The taxes that your dear departed uncle and aunts would’ve been better spent in a private insurance company
The NHS is a disgrace. I am leaving the country because my recent experience with the NHS. Can't spend £1700 a month for a studio, and not even have basic health services. The problem with the UK is that the managerial class is incompetent. As C level I worked for a number of companies and I realised how bad are directors and managers in the UK.
@@biomorphic wish you all the best and I completely agree with you
The tories have deliberatley destroyed the NHS beyond recognition. Ive worked in the NHS since before they came into power; this is the harrowing and stark reality of our services. Please know most of the staff do our absolute best in whatever capacity we can, the facilities are not fit for purpose, staff are under paid and over worked, managers are not trained or take responsibility, bullying, awful culture. Staff fill in huge staffing gaps, do roles way above their banding. I work in mental health and it's all the same. The NHS is seeing mass walk outs and extremely high numbers or our workforce struggling with long term mental illness as a result. Tories have alot to answer for. The claps we got paid in sure are helping with inflation. Be kind and stay safe
Yeah got nothing to do with open door boarder policies over burdening the infrastructure that was meant to support the British people.
@@JohnDoe-lx3dt you are obviously mislead ..if not for the immigration the NHS would have crumbled long time ago immigrants are over represented in the NHS and they provide net gain to the system .... whoever convinced you otherwise have probably convinced you Brexit was a brilliant idea and it turned out to be a self imposed sanctions and obviously you haven't learned
They want to destroy N HS so u have to have insurance or you won’t get treatment this is done on purpose
@JohnDoe-lx3dt unless they're all arriving into the UK and all going to the same hospital at the same time then how does this argument even make sense 🤦
Btw, Labour will be the same !
I work for NHS and me and my colleagues we’ve being seeing this happening every single day. It’s depressing and unfair for patients…
We’ve been fighting for years to change this system but who’s in higher positions don’t do literally anything about our and patients concerns! I think it’s more and more important to make it public what’s been happening inside NHS, so thank you
I'm in Scotland and have been receiving care for the last 18 months. I've been in hospital and also received regular care from my surgery. They have been wonderful and i have never seen anything like this. It breaks my heart to see this, but it needs to be seen. The government is responsible for this. Please God, don't let us lose the NHS.
Im glad you have had great treatment. I work in the NHS in Scotland. We have our problems too, not the extreme levels of challenge seen here, but on a busy day we have the same waits in ambos and eds and the same pressures, thankfully it isnt routine but its not far off at all. We are a very thin line away from what you see here being our normal in Scotland too so long as the powers that be continue to ignore the concerns of clinical staff. I have had suspected heart attack patients wait for 5 hours in an ambulance before having bloods taken. The NHS is not only a tory failure.
Hi you must’ve been the lucky one to my knowledge. I have six member of the family who live in Scotland. They were born with scoliosis. They died at 54 because they didn’t give any care and treatment.
I myself have Motoneuron Disease. and I’ve been tonight at Care in treatment which I had to report and make a complaint. It’s a biggest corrupted place you could ever be in. Maybe you’re lucky because you were European. Try beat another feet when you Asian you get denied. . my mother died age of 36. My father kept on complaining that my mother is having fits. The doctor didn’t do anything until she had a stroke and then she found out that she had brain cancer and she died within six months and you say that the caring SCOTLAND is the best just prayed to God that none of your family has suffered the way we have is disgraceful place to be in for 45 years? I’ve been in England in Birmingham had had the best care treatment.
I’m glad that you got the good care treatment which you had a good recovery and our Lord has blessed you and give you a good health but feel sorry for the ones that don’t get any Care I was doing FaceTime with my brother while I was in Birmingham. I acknowledged that his face and his lips were trembling and his hands. I had to make an appointment from Birmingham to see his GP the GP diagnosed my brother Parkinson’s disease, and if it wasn’t for me, DOCTOR wouldn’t done anything and another brother he had come to visit me in Birmingham as I’m a palliative carer acknowledge there was something not right with my brother, I told my brother I think you have kidney and liver failure. I checked his pulse and his blood pressure was high and I told my brother if you don’t see DOCTOR you will die in two weeks. He was shocked and scared so then I took him to my own GP in Birmingham, my GP told my brother your sister is right you’ve got liver and kidney failure and you’ve only got two weeks to live therefore he was admitted at the Queen Elizabeth Hospital. They refused to treat him until I arrived and said I’m going to put a complaint and then they looked after my brother and sent him home for palliative care which I was in care of his palliative care at home. I check my brother, he lived another 4 years walked at a healthy life. he came to SCOTLAND to hand his keys for his house so he could live in Birmingham and get his Care. The doctors did not look after him. He died within two days in SCOTLAND so whoever is saying that SCOTLAND is the best Care maybe for the white people but not for the coloured people..
Scotland has the same problems with the NHS as the rest of the UK. I have a number of family members who were waiting so long for treatment they had to use their savings to go private for life saving urgent treatment. My mum and aunt wouldn't be here if they had to wait on NHS and that isn't fair. We were lucky we had savings but lots of people aren't as fortunate. Healthcare should be of a high standard for all not just those who can afford to pay for it.
Scotland has a fraction of the population of England so it’s not surprising
Once you are on the books it's much easier to access out patient care. When you come in though with a new condition you have to go through A&E and they frequently can't even sign you off to have an outpatient appointment. The two systems are almost separate. Hospitals keep patients in when they should be discharged meaning nobody else gets admitted. It's like queuing for a nightclub with 1 in 1 out unless you are basically seconds from death.
I'm usually a pretty tough cookie when it comes to documentaries like this but this was absolutely haunting. I never imagined our hospitals were like this it's absolutely abysmal. I'm worried about my grandparents falling ill, I'm worried about my parents becoming ill and having to be subject to the harrowing experiences shown in this short insight into just how far on it's knees our NHS has fallen. The NHS is dead.
I am worried about when my husband and I become ill and we are near 60. I worry about *ANYONE* becoming so ill they need the A&E in this country,
Triggered 😭😭😭😭😭absolutely. It cuts deep.
Stay out of hospital if you can. I work with the elderly and they always come out worse than they go in
I'm halfway throught this and I don't want to watch anymore. I've been feeling increasingly depressed and scared with the way things are in this country. I fear for both mine and my daughter's futures
This country is shocking!
You have to vote for change! We have a chance to kick the Tories who created this mess out for a generation
@@lil_swarletteLabour started it all by opening the floodgates to mass migration which has exacerbated every single problem in this country. Vote Labour if you want more of the same only worse
@@lil_swarlette Your little vote means nothing. It's all an illusion. What is happening to this country is all by design. The people you vote have no power, the power runs through them. Watch Jones Plantation, you'll see what I mean.
i’m disabled poor and trans, being alive gets less and less appealing day by day here
I cried so hard watching this. I live in Canada and from October 2023 to December 2023 I spent 3 months in the hospital with my 90-year-old mother. She stayed in the hallway the entire time she was there. I stayed with her 8-9 hours per day as she did not get fed or cared for at all. I brought food from my home to feed her so she would not starve. When she 1st was taken to emergency she had a broken hip and was left on a metal cold board for 16 hours without being allowed to even go to the bathroom or given any pain relief. In the end, to make room for more patients in the hallway she was sent to a clinic in another city where I could not get to. There, no one cared for her again and she fell hitting her head causing a brain bleed which was not picked up for hours. She then was transported to another hospital where she spent almost a week in a comma before passing. I lost my mother because of a lack of care. Had I not been there every day she would have laid in pain for weeks with no pain aid or food. In today's world, this is just sickening. Seems Life just does not matter anymore. UNACCEPTABLE IN ANY COUNTRY IN THIS 2023 /2024. wHERE IS THE GOVERNMENTS IN ALL THIS WHY is nothing being done.
This was hard to read. You're poor Mum may she R.I.P. My Condolences to you all
I have been in two a&e departments this year as a patient and it was the same. I sat in a chair for 13 hours with no observations done, I had sepsis!!!! I am a retired RN and what needs to happen is to get rid of top heavy management and matrons. You can hire five nurses for what they pay top management. They are not needed neither are so many matrons, then you have ward managers, sisters charge nurses its ridiculous
Well said
Interesting perspective. Why are they not needed? Thank you for sharing
too many chiefs not enough indians
There is a management algorithm brought in by the unions where if you have so many of a certain Band working in an area, you need a supervisor and if there are so many supervisors, they need a line manager, and so many line managers need a manager over them and thus it goes on and on and on. Worked there for 20 years.
@@liliasgordon3565Wrong brought in by governments all colours not unions
Nursing staff are on their knees. Overwhelming workload, painfully understaffed wards. 13 patients to 1 Registered Nurse is normalised. We are accused of not caring. The public do not understand protocol. One human being can only do so much and one person can only give what they can. I've gone 12-hour shifts without a break all day with only one HCA. That is commonplace. Nurses are stretched beyond breaking point. We are accused of not caring. That is simply not the reality. There are bad nurses but the vast majority are excellent bending over backwards to meet insurmountable odds.
I trained as an RGN some years ago. After 10 years in the job I left - on the grounds that I could no longer accept the provison that I must be capable of being in at least 3 places at the same time.
It doesn’t change the fact that from the families perspective it’s you that’s left their relative in a corridor. It’s the NHS that’s never getting back to people and is palming off appointments with drs to nurses and from the publics side it feels very much like we are paying for a broken and ineffective service. Why should we sympathies with those doing the job when we are receiving no care or service?
The expectation of people is also part of the problem.
I’ve been subject to physical abuse as well as witnessed it on colleges. Our hospital states no tolerance to violence but do nothing when it happens
No one is blaming the nurses it's the system is broken and not fit for purpose anymore
This was so upsetting to me because I am a retired nurse..I qualified in 1968 . This just didn’t happen. I saw they were not wearing aprons and the risk of infections must have been through the roof. I’m pleased this has been filmed and we can see what is happening in our hospitals! Let’s see who can sort it out!!
Well its not the massive management and so called supervision of today is it. All these managers dealing with woke issues instead of patient care. That is what the issue is here
No one will sort it out. Government does not want people, especially seniors and the disabled that are on pensions to get better. Bad care is good for government's bottom line.
Much of the decline seems to have been by design, it cannot be an accident or negligence.
Privatisation is the mantra.
The woes of the UK run very deep, and as many doctors have said it's now beyond repair.
That may be a little to harsh however the Tories have made sure in my lifetime it's not going to be fixed. Decline is now obvious to anyone with the eyes to see across society. Division is the nail in our coffin.
@@kevinward7352 woke issues? What are you on about lol, they don’t have the funding or staff and that’s the issue
@@kevinward7352 why are you blaming managers and not the conservatives ?
I went to college with Robbie, great lad. Lovely to see him doing so well, being brave and making a difference ❤
We must STOP FUNDING WARS and save lives both here and abroad - a win-win situation!
Unfortunately people like Putin want to roll their tanks over Europe, China wants to invade Taiwan and North Korea has a complete lunatic with nuclear weapons.
What do you suggest?
Stop the boats would be a good start
Provide more/better at home elderly care and the hospitals will be able to discharge the old people blocking the beds because there's no one at home look after them.
Put our own people first 💯
@@keepingitreal618how about we stop funding the destruction of other countries which inevitably lead to people having no choice but to flee from said countries on boats?
Tracey story broke my heart. Deepest condolences to her family. Watching those family videos was bitter sweet. Such love in that family... Watching Tracey smile holding her granddaughter in that little dress... I have no words.
Because of this government, so much money is wasted - getting spent on extremely inefficient processes, extortionate private contractors, inappropriate services, and social care.
In fact, the bed blocking mentioned is so common and is almost always due to social issues such as waiting for a ‘package of care’, homelessness etc. - each day a patient takes a bed unnecessarily, it not only impacts patient safety but costs MILLIONS in and of itself. This is not including the cost of delayed care to backlogged patients… I could go on and on…
High speed train line a mere billion pound disaster totally unnecessary.
Come on be reasonable how would the tories and their friends become rich without some of the nhs fund being diverted to them
@@michaelmcginley7930the same as labour
Bloody hell labour almost bankrupted the NHS time for a full open debate on the NHS
I've been a HCA and a support worker. I burned out of those roles fast. Whilst I was a support worker in a relief home, calling out issues that went against training, ie infection control; as a newbie lead to my being ostracised by colleagues. Long term staff are apathetic because they aren't listened to, the pay is crap and it's beyond stressful. Ofc I reported concerns internally, they weren't addressed and later to CQC, that place was still on green status, despite patients dignity being ignored, sharps bins left out unlocked around unsupervised vulnerable adults with no capacity. I would return to helping people, but the strain on my mental health and eventually physical health was too much. It's so much worse trying to stick it out especially when your colleagues start to target you for trying to do things properly.
I had same experience like you
I waited 33hrs last November at PRH with severe pneumonia. No doctor, no oxygen. My father waited for the same time whilst having a heart attack. Living in this area is a death sentence.
I am AE nurse and doctors are unmanageable highly politicised spoiled bunch. They need to be held accountable aswell !
@@humptydumphty oh you are brave and deserve a medal. I remember one poor nurse and she was working so hard in terrible circumstances 😢 my daughter is a nurse in Manchester. Its a bit better up there but they still have a hard time. I salute you! It's like being on a battlefield and I know that feeling
PRH are terrible. I was in labour for 36 hours and wanted to go outside for fresh air and as I looked back to see if they'll buzz me out of the ward I saw one of the nurses pretending to have contractions, laughing and then ran behind the desk when I saw her. They also didn't mention that if I was ever to get pregnant again that I would be high risk of uterine rupture because my uterus was completely ripped open during a c-section and had to get a specialst to come and sew me back up.. and me or the baby would pass if I went into labour naturally so I only found that out at 21 weeks pregnant with my second baby.
Now I am unable to bear anymore children. So yeah not the greatest experience from them.
@@chelseaking3353 oh dear god! That is utterly disgusting on so many counts. I'm so sorry that happened to you!
I was waiting (only) 8 hours and went home. I had a pain in the chest like a really big debilitating pain, the ambulance was called, I didn't know what was going on, waited over 2 hours for the ambulance, and the guy squeezed on my chest and it went, and I thought that was it, then they did some ecg and it showed something, the ambulance advised I go to hospital for a blood test and basic check-up, but also said they can't force me to go. asked if they are busy and how urgent is it, all he said is he recommends I go. so I agreed, They didn't appear very busy 8 hour later I got sick of waiting and thought if I have a heart attack then its just my time, and walked home.
I went into A&E after a stroke and was very grateful to be seen quickly. I was kept in the emergency stroke unit overnight with a covid patient and came out with covid after they had transferred me to the ward the next day.
I went in recently with internal bleeding. First time they kept me in A&E for 24 hours until I could see a gyne Dr. Second time I came by ambulance and was taken straight to the gyne ward within an hour of arrival where I stayed for 4 days.
A&E is traumatising. The waiting is hard, so is sleeping in a corridor. But the worst part is starving because all they offer is sandwiches and I have a wheat allergy. The wards are the same. Not set up properly for food allergies. I was so weak.
The staff work very hard and I feel terrible for them and all the patients staying in unsanitary conditions. My blood was all over the toilet floor and walls for the 4 days that I stayed. The cleaner wiped the floors with a damp squeegee style mop.
I am terrified to go to hospital again in the North West. Even GP appointments are impossible to get these days. I feel like we are falling through the cracks.
Well done the reporter for doing a great job as a HCA whilst raising issues and managing 3 months of that stress!!!
I waited 10 hours whilst having sepsis and muscle parts found in my blood….the following time the nurse discharged me with a cannula still in my arm, and another nurse came over to me on my way out and apologised for the fact the doctor refused to help me. I quickly let her know I knew it wasn’t her fault.
I'm a manager in ED and have worked as agency staff in a good number of EDs over the last few years. The part at the end where NHS England claim that this isn't normal is ridiculous. Absolute denial.
Agree, I worked in ED for 30 years in UK and Ireland, it's been getting a little bit worse every year for the last 20 years, managers have their head in the sand and are using front line doctors and nurses as scapegoats, if a politician is visiting they can miraculously get every one seen, and moved on or discharged.
Fabulous caring and more importantly experienced staff have had enough and are leaving..GP s need to step up aswell and see more patients
@@siobhanmallen3543 GPs are getting lazy..ALL THEY think about is their next posh car
@@wecandothiswarriors I don't think the GP's make enough in the UK to buy a really posh car....
Totally agree bud. It's been like this since 2008, steadily worsening
@@cynthiajones3241yes, they do.
This is so sad, but the journalist makes a great carer. He respects the patients and you can see that he cares about them. I wish that carers were paid more, as it's a skilled job (despite being undervalued) and it's a shame that it's not respected as such. I was previously a carer and would've loved to stay if the conditions were better, as I loved meeting so many different people. Unfortunately, defunding the NHS is a pretty effective strategy if you want to gradually privatise it, as people are less likely to complain about privatisation when the NHS isn't working properly. We have so many health problems caused/worsened by poverty and privatisation is the last thing we need.
Yes, he is good. But pretty much all of us are when we start out. After a few months, you get weary. After 10 years, you become numb. After 35 years, as I did, you're just counting the days until you can retire and leave it all behind.
@@isobelmatheson8036That's true, unfortunately working for years under stressful conditions can make anyone less conscientious. If conditions and pay were better for staff I'm sure this would improve patient care, but increased funding and a greater focus on prevention are needed for this to happen.
Thank you Channel 4, and thank you Robbie.
I managed to keep it together, but by the time Robbie was in tears, I was crying along with him.
The NHS should be something to be proud of, but the standards in this documentary, are something I’d expect to see in a théorie world country.
The narrator is right: it’s not just that the system is under strain, it’s the disregard for dignity that is similarly unacceptable.
Our public health system here in Australia is going the same way.
Maybe politicians and their families should be forced to rely on the public health system while in office.
Things would rapidly change.
Your viewpoint is why the NHS will continue to go downhill. The false narrative that it's simply not being funded as it's funds explode year on year, the very people that support and champion the NHS are those that can afford private + Public healthcare, it's the most unequal system in the world. It's an illusion of help with an ever increasing expense. Hybrid or insurance based health care system could of fixed this but the wealthy wouldn't let that happen, it's better for everyone but the 1% to get health care than most working people having a functioning one
That was actually better than i expected! After working via NHS and a number of agencies across the UK over the years this documentary looks pretty tame to be honest. I had a patient in A&E screaming in pain and the doctor kept wandering off and i found her playing games on her phone behind the desk, which is when i shouted at her infront of all the staff and patients to stop playing farms and looks after her screaming patients! The last shift i did in an A&E dept they were so busy that people were literally running round the corridors, and the patients were trying to sneak into the dept from the waiting room due to the ridiculous waiting times, but cause they didn't like agency staff, they wouldn't use my skills and got me to tidy store cupboards for the 14 hour shift. Yes, one lady miscarried her twins on the ward floor that day! Worse still was the actual wards beyond the A&E
Its an horrific environment to work in... Disgusting
And to be ill or dying..
Glad to be living in the Netherlands. Often people complain about our healthcare system, but they should see this documentary and realize how good our healthcare system is.
The stupid government has overburdened by migrants. Our waiting rooms are full of people who don't speak English but demand they come first
an average of 12 hours and also 26 hours spent in an emergency room. also located in a corridor in the Erasmus MC. no, not 46 hours, but some of it happens. Dumping of patients by ambulance personnel is also not a strange thing that happens.
UK healthcare system was also good in 2010 before the tories got in.
isn't NL known to treat everything with paracetamol? I heard horror stories from people wth permanent damages due to GP not allowing them to go to a specialist or refusing to prescribe an antibiotic
@@luciferin22 In The Netherlands they try to do as minimal as possible and as much as needed. This is a very thin line and sometimes goes wrong. I find this a big downfall of the system. On the other hand, because of the very cautious prescription of antibiotics The Netherlands are one of the very few countries where a lot of antibiotics still do their job while in most places they dont work anymore because the bacteria became resistant. As a cancer patient i can say that they very quickly responded and i got a very good treatment, but that was also because had a very good "huisarts" (GP) who recognized the illness very quick. The waiting time at the emergency department was about ten minutes and i was hospitalized immediately.
Can someone please tell me if the young man who went undercover has any other undercover documentaries on RUclips? He did an amazing job showing the horrible things he did!! I'm American and it's not unusual for a patient to be forgotten about, especially in big cities!! Fantastic documentary done by this wonderful young man!!
The worst thing is that every time I was in the hospital, none of the nurses ever looked like she was busy,. smiling,slow. drinking coffee
This young mn would make a good doc I think. He has compassion, something lacking in most hospitals. Bless you lad. You are a blessing and credit to your family.
We don't lack compassion. It's incredibly easy for people who don't actually do the job to look at the worst examples and assume that's the standard. It's not.
Have you ever looked after a patient with variable rate insulin, aki and sepsis while also looking after 8 others? It's bloody difficult. And that's on a ward.
@@benandrew21 given how much time I have spent around medical professionals as a person with a variety of chronic illnesses I can tell you the vast majority of doctors do not have empathy or compassion and treat patients like objects
I was in Shrewsbury A&E in March 2024, I was left to sit for 10 hours, while being told they didn't know if I was having a seizure, heart attack or stroke, and I had to wait to to see a consultant. Utterly crazy. As a small women I sandwiched between two huge men sitting shoulder to shoulder with me, also patients, also in a terrible state. On my left the chap had COVID, no mask, and had been sat in that chair for 14 hours waiting, they knew the had COVID and he was coughing all over me and everyone else. He could barely breathe. The man on the right was rigged up to an ECG and was ACTUALLY HAVING A HEART ATTACK, the nurses where checking on him every 30-40mins and he was told, it's ok it's a mild one! And they were dishing out aspirin to him. I was totally traumatised by the whole experience. I ended up being misdiagnosed and leaving after 12 hours. As a Shrewsbury postcode resident, where the he..ll are we supposed to go?????? It's a total disgrace.
National heart failure service, Defended by celebrities and far leftists as a golden chalice of equality, all while only the most very richest among us can afford private +Extortionately expensive NAtional heart failure service tax.
This is because of the Tories
@@innovationunboxingchannel7170now they are gone, all will be alright.
Why would you stay Sat next to someone who had covid
@@kcmorris4875 no worries now, Labour is in power. Land of honey and money. Good luck.
It's scary getting old at this state. I can't imagine the future of the NHS
hopefully soon everyone should pay for their own medical care.
@@JadeRavenwolfr u actually that fucked in the head
@@JadeRavenwolf Whit what,genius 🙄🤡
It's a socialist NHS, sad to see
This is the country that pioneered modern hospital care -- especially nursing care -- in the 19thC.
Well, now it's a Ponzi scheme.
Last week, I took my son to A&E at a Spanish ‘NHS’ hospital. He was triaged immediately, then had to wait around an hour for an x-ray. He was sent home with a prescription in two hours.
Sounds fantastic…
We just had the funeral for my mother in law yesterday. She first went in for out-patient cancer treatment. Became a bit unwell due to treatment. Got into Hospital. Fell 4 times. One of the times, she fractured her skull. After that, they put her with general population, with no immunity, due to treatment. She caught Covid. She then ended up with Cellulitis on one of her IV areas on her hand. She finally got hospital acquired Double Pneumonia. Her grown children fought SO hard to save her. It was weeks and weeks of watching her slowly die. And finally-she did. And the hospital takes no blame. As you may easily have imagined. I have never, in my life, seen this type of trauma. Absolute, impossible trauma. A death that didn't need to happen in such a way. My heart is with all of you who have also suffered. Her adult children held her as she too her last breath. They are destroyed. 💔💔
Believe me the trauma is immense. I suffer from it till this day. Just take heart and support each other😢God bless
Sue them under medical malpractice.
@@jeems2066 What country do you live in, if you want to say? I ask, because I am a dual citizen. American and the UK. Born in the USA. A way to compare would be like trying to sue a military hospital is akin to trying to sue the NHS. Not generally possible. Rare when it happens.
@@the_original_t Singapore. Don't mean to brag but we have a much more 'healthy' and manageable health system with both private and public. Private is much faster (pretty much immediate) but of course more expensive, while public has differing levels of subsidies depending on one's income, age, and comfort requirement for a room if needed. (shared rooms with others have the heaviest subsidies)
We have public insurance which does provide some basic coverage but there's also private insurance which is a top up which provides even more insurance coverage.
Doctors can be sued although the government agency governing the medical council has insurance in place to financially cover lawsuits and associated damages if any (and covers both public and private sector doctors I believe).
Depending on the severity of the malpractice, individual doctors may have their licences suspended or in serious cases, revoked.
I just did a quick search on suing the NHS and it doesn't seem like it's impossible, but if you have a justifiable case with some evidence on hand at least, then you can probably seek a solicitor for advice for initial steps. I found this www.rwkgoodman.com/info-hub/can-i-sue-the-nhs/
I can't advise if your case will be a likely win, though contracting double pneumonia could possibly be a result of hospital staff not doing their job (negligence) but some obvious examples would include the doctor perhaps not doing a typical scan and eventually resulting in cancer becoming more aggressive
You and your loved ones have my condolences for the loss of your mother-in-law.
Breaks my heart
I sat in a chair for 6 hours at the A&E at East Surrey Hospital diagnosed with ME/Chronic Fatigue Syndrome. When I couldn’t sit any longer due to pain levels in my legs I had no choice other than to place my coat on the floor & lie on it.
Almost immediately a female member of the A&E team was shouting at me telling me I can’t lie down. I told her I can’t sit in a chair anymore because of pain caused by my disability. She kept pulling at my arms causing severe pain.
Angered by my response she instructed three burly security guards to move me. Before they moved me I told them, “If you attempt to move me without the correct training to move a patient with ME/CFS I will consider your actions to be a physical assault “
With that they promptly laid into me, grabbing me under my elbows & trying to drag me off the floor.
I cried out in pain & told them they were hurting me & asked them to stop assaulting me. This was happening in an A&E waiting room with about 70 people sat waiting to be seen. All were witness to the assault.
I reported the assault to Surrey police, stating all 3 security guards were wearing BMVC & that there was also CCTV in the waiting area.
Surrey police did nothing. I read up online about the policy & protocol regarding BMVC used by sub contracted security guards at Surrey NHS Partnership hospitals. Security guards are required to upload all video from each shift.
The WPC from Surrey police told me she was unable to retrieve any CCTV of the assault from the cameras in the A&E waiting room.
She also told me the Security Guard’s BMV footage had been deleted & the case was closed.NFA.
I suggested in my final email to the WPC that these issues should be reviewed.
If an Emergency frontline worker was assaulted the police would do everything in their power to secure a conviction. If someone was stabbed to death in a nightclub the CCTV would be integral to the investigation.
Security guards shouldn’t be allowed to physically assault a disabled patient in an A&E waiting room & have it covered up by the hospital, the hospital’s partnership management & by Surrey police.
@@sgr_sgr If I were you I'd get one of those body cams for "your version of events" (I am not saying you are lying.) to be seen, so you can sue them. Sickener, so it is! I hope you are feeling better. ❤️🏴
@@liliasgordon3565 Thanks for your kind thoughts & suggestions, that’s appreciated 👍🏻 Quite right! With hindsight I’ve realised that if I’d had a phone camera recording or I was wearing some kind of covert camera, it would’ve made a big difference. It’s so tricky with ME/CFS because I was really ill at the time (hence my hospital visit) & my disability was causing “brain fog”, impaired mental concentration & short term memory loss. What seems obvious in hindsight wasn’t even a consideration at the time.
I’ve always perceived an A&E waiting room as a place of safety, so I felt completely blindsided by the assault. I was extremely vulnerable & paid a terrible price for it.
How horrible! Here in the United States the hospitals send out homeless people into the streets to literally die minutes after discharge from hospital. The health care systems need serious fixing.
Why didn’t you stand up? x it’s not like she told you to not lie on the floor because she personally didn’t like, it’s just not allowed so ofc you’d get hurt even more :/
@@Ayamillah they clearly state above that they suffer from ME/Chronic Fatigue Syndrome. If sitting down is too much, imagine what standing up feels like too?
Respect to journalist, months undercover. The profession still lives
We do everything we can to keep healthy as a means to avoid relying on the NHS. My late Mum died from MND in October ‘23. She wasn’t shown any sympathy, she suffered miserably and I’m quite convinced that when we finally had access to CHC funding (one week before she died) they overdosed her with Midazolam and Morphine to rid themselves of the financial burden. Inhumane. I now have PTSD as her carer having witnessed what she went through & the manner in which the NHS handled not only her, but my entire family. I’ve since moved my father overseas where I know he will receive better care as he ages.
Lord bless u😢 for moving your dad😢. Being orphaned due to medical negligence(me) believe me you done good😭😭😭😭😭
That’s horrific. Even if you pay private elderly healthcare in this country is very hit and miss it’s a postcode lottery. My friend was paying over a grand a week for her mother’s care they said it would cost a further £500 a week to give her a wash. Her mother was unable to eat so she said use the money you would have to feed her and give her a wash it’s outrageous
I'm in Scotland working in nhs. It's actually terrifying. NHS is all about the people at the top making a fortune. Patient care is the least on the list of priorities. More managers than patients but still poor management, agency staff bleeding money. NHS staff cuts with minimum amount of staff on wards. They tell you you're not unsafe. you're just uncomfortable.
According to NHS receptionists at my local hospital, a suspected stroke is NOT an emergency. If I wanted to see a doctor, I would have a minimum 12 hour wait. Thanks NHS Wales, i hope the people who deem these medical emergencies get the same treatment when they or their family are sick. And before anyone says anything, that's what it will take for medically untrained people like receptionists to understand the consequences of their actions.
Ex nurse here. With a CVA (stroke) we have what is called the golden hour! I left the nhs because I was suspended for *ahem* whistleblowing!!! Nhs is not short of money, never was. Its the fact that front line staff are not listened too and when they do speak.up, are bullied. Do you remember when clinical staff used to make clinical decisions and ran the hospital.
So this trained and experienced RGN is working in a bar now not wanted by nhs pen pushers. Remember to clap for the nhs.
@@paulroach9764 can you get into private nursing? A few people from my town left the big hospital and are making a lot more money in private. Also, I don't know if it's the area you are interested in/have training in but a lot of reputable beauty salons have doctors and nurses doing botox and filler. So sorry you were treated the way you were for speaking up xx
This is why they stopped receptionists triaging patients after the mid staffs debacle.
That’s objectively incorrect on their part
(What they said to you, not your story btw)
I worked in an ER for several years and the vast majority of patients we saw everyday did not need immediate care and should not have come to an ER for treatment. As a result, those people clogged the waiting rooms and delayed the sickest and most deserving patients from getting necessary care. Every day thousands of people abuse the hospital emergency room systems for ridiculous non-emergency complaints and that is one of the primary reasons that ERs are so overcrowded.
I hope this goes viral. This is so sad. So scary and wrong.
Shared on fb😢 this NEEDS to be exposed
This is absolutely disgusting! This is the uk, not a 3rd world country where you’d sadly expect this kind of failing health service. Billions of pounds are being spent on wars, millions wasted on dumped PPE. It’s a viscous circle, who is going to want to work in these departments under so much stress? This isn’t just these two hospitals, it’s uk wide. If you watch ambulance uk series, ambulances are queuing for hours with patients, patients are in corridors everywhere. People are left to die at home because there are no ambulances for them. It’s horrendous and it’s just going to get worse. It’s imploding on itself . GP’s don’t see patients, it’s over the telephone, therefore missing crucial information on patients who go undiagnosed with horrendous conditions. It’s across the board and it has to change and right now.
GP's use telephone consultations because it's quicker and means they can fit more patients in a day, they will see a pt face to face if needed, it's just they don't have enough time anymore to do so for every pt.
@@mattb7216 Sorry that's BS!! My GP surgery always says it can take about 2 weeks to get a phone call and if I want a F2F that can take 3 weeks or more and if it's an emergency call either 111 or 999. So, phone calls don't happen as fast as you want us to believe.
Billions being spent on management and administration which is just unnecessary
Some third world countries have better health care.
The uk is a third world country , we have been destroyed for a very long time and with more people coming in and ain’t enough resources it’s only getting worse
If you see this after 14 years of this government, and still want to vote tory. Get your head checked, and good luck living with yourself.
Spot on
And the alternative isn't that great either.
While of course the Conservatives should have resolved issues during their tenure, people like you have short memories regarding Labour or simply aren't old enough to remember their utter incompetence! Labour wrecked the NHS when they were in power. They introduced Primary Care Groups and that is where funding *REALLY* started to fall apart, under LABOUR. They also greatly expanded the use of PFI, resulting in the debts the NHS has to this day.
I am no Tory voter, but if you believe Labour are going to miraculously save the NHS then you are deluded. They took a wrecking ball to the NHS.
@@JackBurton-qp4hc My neighbor died because the tories failed to protect the most vulnerable. Very sorry, but nothing anyone says to me will get me to vote Tory. Ever. After hearing Boris joke about killing off people and watching them break their own rules. I'm done.
@@JackBurton-qp4hc Where in my comment did I mention any political party other than the Conservatives?
I watched as the tories laughed and joked about killing off the elderly after my neighbor died from COVID. They failed to protect the people I love.
But sure, I'm the one who's deluded.
Good luck out there, ok?
I was a international student from 2019-2022 and graduated, I visited NHS maybe twice and both times had me waiting for 6-8 hours and then ended up leaving before getting to see a doctor twice. Thank god, I am back home now, where the most one has to wait is 30 minutes and we can actually see a doctor.. and yes it is free as well.
I took my 7 year old son with suspected meningitis to A&E (every symptom according to the GP). The children's A&E was empty when we arrived, but we waited 8 hours to be seen. By this point the children's A&E was full to the point that people were forced to sit on the floor to wait. The nurses told me they were waiting for the ONE doctor to arrive to see all of the children. Thankfully it wasn't meningitis, but what could have happened if it was? And NO doctors in children's A&E for over 8 hours? I dread to think.
That's absolutely horrifying 😮
Can I just remind you that what you see on arrival isn't representative of A&E as a whole. There's so many areas of A&E...resus where the sickest of the sick are, majors, minors, children's...staff are often covering all of these areas. So a waiting area looking empty doesn't mean it is empty. Staff are more than likely next door doing CPR or attending to a major trauma.
@@whosthathun I'm very aware of how A&E works. However, on this occasion there were NO doctors in children's A&E that day and the nurses were genuinely concerned and calling all over to get ONE single doctor into children's A&E, which is separated from general adults A&E. It was something you would expect from a third-world country, not the UK. And I'd say suspected meningitis (with a referral letter from the GP) is pretty high up on the emergency situations list, no?
@@AlanaRenton It was extremely worrying because you're powerless, and supposedly in the only place that can help.
Then by the 8th hour and the whole place is packed like sardines in a can, with children and babies of every age vomiting everywhere and clearly very unwell too, it's just so overwhelming.
I'm 40 years old and I don’t remember it being anywhere near as bad as it is when I was a kid.
Whoever wins this next election has got to get a grip of this situation. It's devastatingly bad.
And as they are saying, there's now hundreds of preventable deaths every single week. That's just beyond shocking and unacceptable.
@@Amy_MunroCrikey that's absolutely terrifying!
To the staff and patients - from a nurse in Aussie - I'm so sorry you are experiencing decreases in the most basic care. Thoughts are with you 🌹
It's getting just as bad in Australia
I think it's a world wide phenomenon. We all seem to be going through crisises
Health systems collapsing, homelessness exploding from rental crisis and society in general disappearing as we go under in this dog eat dog life
I noticed Princess Anne was seen promptly recently. Only the wealthy are deemed important now
Very tragic documentary but I'm not surprised
@@heatherwatson9564 Them and us..THAT is what they are creating..This is what they want..Watch the films they make..Hunger Games is one
ooph... first off, thanks channel 4 for making this. So important this gets highlighted in a way everyone in the UK has access to view. It's beyond shocking that something that was once the global bragging right of our nation has become such an utter failiure. I recently moved to a semi-rural area that is expanding quickly, and I've seen first hand and talked to so many local people who's only option for care is to go to the local hospital. Even for simple prescirptions or investiagions which would only need the doctors surgery, simply because the local population has increased beyond the capicity of the local doctors surgeries and they would be waiting 2 weeks or more for an appointment. It really is a very, very important operational balance between well equipt and staffed local practices, home care, and hospital care that we MUST meet if we are to truly provide dignified care to our communities again.
It’s like this at probably most of our A&E departments. This is shameful. The government need to fund this horrific disaster of a health and social care system. This is shameful
Kudos to Robbie/Dispatchers/Ch4 for their bravery and insightful investigation and reporting. I sincerely believe the typical NHS employees want to serve their patients with superior care, but it's clear their job responsibilities are impossible to achieve currently. A seismic shift in aligning the NHS with patient care is necessary, NOW! Patients (you and your family, neighbors, etc.) are suffering and dying unnecessarily under the current scheme. The failed state of the NHS needs a revolutionary change to serve its purpose.
As a soon to be retired nurse, I can honestly say that I am appalled at the scenes . But it is the same most places. What needs to change is the way that whistleblowers are treated. Computer technology should not be relied upon . The NHS is heading for a scandal like the Post office. I could tell you loads .
Me too. I left 3 years ago after 25 years. It made me ill.
@@lauracowling54me too.😢😢😢. We victims
@@vlong37 I was dismissed as I have previously said which amounted to blatant disability discrimination after almost 20 years in the job. The reason, one manager with an "admin" skill set made a false allegation (which they later dropped) and that escalated in the typical NHS fashion. I have relayed some of my experiences here only to have them removed. I too could tell you lots!
vLONG THEN YOU MUST NTELL US ALL WHAT YOU LKNOW ,IF YOU DO NOT HOW WILL THINGHS CHANGE DEAR i AM GOING TO TELL EVRYONE HERE WHAT IS GOING ON IN THE NHS PEOPLE HAVE NO IDEA WHAT IS COMING TO THE UK AND EUROPE AND WHAT IS GOING TO HAPPEN TO HUMANITY .
FOR 13 YEARS I HAVE KNOW THAT THE AMERICANS WANT TO BUY THE NHS THEY HAVE ALREADY BOUGHT OWN MANY AMBULANCE SERVICES AND I KNOW MANY OF THE DRIVERS PERSONELL WHO ARE WAY OVERCOME WITH THEIR WORKLOAD . AND THE DREADFUL STRESS THAT GOES WITH IT .
CONSERVATIVES HAVE DELIBERATELY FAILED THE CARE OF THE NHS THE CONSULTANT DOCTORS , REGISTRARS , TRAINED DOCTORS, JUNIOR DOCTERS, TRAINING DOCTORS, NURSES CARE ASSISSTANTS DOMESTIC WORKERS CLEANERS ALL EVERY SINGLE POSITION IN THE NHS MENTIONED HERE ARE VASTLY SHORT OF STAFF SO SHORT IT BEGGARS BELIEF .
WHY IS THIS NOT NEEDED COSTING THE NHS MILLIONS IN DALERIES FOR MAKING HELL OF A BLOODY MESS OF ANYTHING EVERYTHING* BECAUSE THEY ARE NOT MEDICALLY TRAINED JUMPED UP PFFICE STAFF WHO BLAME THE REAL HEROS DOCTORS NURSES ALL THE STAFF MENTIONED ABOVE PEOPLE IN CHARGE OF WARDS NOT NEEDED A NURSING SISTER OR STAFF NURSE YOU NEED A SENIOR NURSING SISTER OR STAFF NURSES - FOR WARDS FOR CASUALTY-- DEPARTMENTS
i WAS TOLD BY A CONSULTANT SURGERY HOW MANY NURSES START THEIR TRAINI NG LEAVE BEFORE THEY FINISH THEIR TRAINING . THEY GO TO UNIVERSITY FOR 18MONTHS TO GET PART OF THEIR NURSING DEGREE THEN AFTER THAT TIME COME ON THE WARDS . oH BIT OF A SHOCK THAT IN FACT HELL OF A SCHOCK SO MANY DO 3 WEEKS SO SHOCKED THEY LEAVE SOME DO A FEW MONTHS CANT STAND THE SHOCK OR THE PACE AND DEALING WITH SICK PEOPLE AND VERY VERY VERY ILL PEOPLE , AND SOME DO THE FULL 18 MONTHS MAKING 3 YEARS IN ALL AND STAY FOR TWO OR THREE YEARS THEN LEAVE ,0
SAME WITH DOCTORS COMING FROM AFRICA GTHEY DO THEIR DEGREE IN AFRICA COME TO THE NHS FOR 5 YEARS WHICH IS GOOD OF COURSE MINUTE THE FIVE BYEARS UP THEY LEAVE, LEAVE .LEAVE -, WHY
THEY ARE THEN TRAINED AND LEAVE THE NHS WHICH IS AMAZING TRAINI NG THATS WHY THEY COME HERE IN THE FIRST PLACE THEN THEY GO TO AUSTRALIA WHERE THEY ARE PAID VERY NEARLY DOUBLE THE AMOUNT OUR / DOCTORS ARE *
NURSES CARE WORKERS DOMESTICS CLEANERS ARE ALL LEAVING . THE PAY IS POOR FOR WHAT IS EXPECTED OF THEM AND WORKING IN DISMAL UPSETTING CONDITIONS .SO WHO CAN BLAME THEM LIKE THE AFRICAN DOCTORS LEAVING FOR AUSTRALIA WHO CAN BLAME THEM.
SUNAK STARMER ARE BOTH MEMBERS AVID SUPPORTERS OF THE WEF , 52 THOUSAND A YEAR MEMBERSHIP AND AGREE SUPPORT THE WEF AGENDA AND STARMER TOLD US ALL LAST YEAR HE WILL DO WHAT DAVOS TELLS HIM TO DO JUST AS SUNAK DID HENCE THE MESS THE COUNTRY IS IN WITH THE NHS MIGRANTS ETC ,THE DAVOS ELITE FOLLOW THE WEF AGENDA AND IF LABOUR GETS IN THE NHS WILL GO HE WILL BE SELLING IOT OFF . HE WILL NOT TELL YOU THAT OF COURSE TORIES HAVE ALREADY RAN NHS INTO THE GROUND STARMER LABOUR WILL FINISH IT OFF
THE PNLY ONE WHO IS GOING TO REVAMP IT MAKE IT FIT FOR PURPOSE MR FARAGE REFORM PARTY
i HAVE VOTED TORIES ALL ME LIFE 61 YEARS NEVER EVER AGAIN AND IF LABOUR GET IN YOU ARE VOTING FOR YOUR OWN DEMISE AND MOST CERTAINLY THE END OF THE NHS
ITS WORTH FIGHTING FOR SO VOTE LABOUR AND TWO YEARS TIME YOU WILL BE EWANTING TO LEAVE ENGLAND IF LABOUR GET IN I AM GOING TO BUY A HOUSE IN PORTUGAL THE UK WILL BE WIPED OFF THE MAP WITH STARMER
The allopathic treatments are not working. Our family experiences here in Australia show going to hospital causes expedient death, worsening of conditions, and in the case of child birth leaving with new ailments. Nurse having suspected heart ailment refuses to be taken to hospital, saying it’s too dangerous and instead was asked to be taken to her home.
I recently qualified as a nurse and where i trained for three years they couldnt offer me a job due to no more funding for new nurses, their A&E is the same. The government should offer more funding for more nurses and health care assistants, its their fault they run wards and A&E with minimum staff
There is plenty of stuff, the stuff is not the issue. The protocols, procedures, processes are. And if they have the money to pay for a fella that goes around with a tablet doing survey, or to train employees how to use pronouns, than they do have the money to run the hospitals. They just can't do that, because they are incompetent. I could fix a hospital in a week if I was in charge.
Explain me how possibly a persone in severe pain does not get immediately a shot of pain killer to manage the pain, and he is offered, instead, a pill, that takes up to an hour or more to be effective. This is really basic stuff, they should have explained you when you studied to be a nurse.
And tell me how possibly you have 3 trainee doctors in the ER without a senior to teach them. Is that an issue with money? Then why the hell in the ER I have seen between 12 and 16 computers, and people who do update data instead of taking care of patients? There is plenty of money, they just do not know how to use it.
they "couldnt" offer you a job because zillion of indians are now working in every single uk hospitals !!
So many areas need reform, it’s not all down to ‘money’ the NHS is bleeding money on many fronts. You don’t keep ploughing money into a poorly run business, because it will be ‘absorbed’ with no positive result
@@biomorphic you know literally nothing about this, and your attitude makes the problem worse. this kind of incredibly poor cirticial thinking - blaming the people in front of you - instead of systemic features, makes it feel pointless even trying of the staff on the ground. 12 computers is not a lot of resources for an A&E, that's laughable
@@27FreddyG I know what I have seen and experienced. And I am a CTO, so I know a few things about computers and programs. What do you know instead?
Well done Robbie, your work will count
Be angry with the politicians who have cut the NHS to the bone, not the journalists bringing this to the public’s attention.
(Edit: whilst the first part of this comment still stands, the end of it referred to several commenters freaking out about the journalist not doing their HCA job properly. They've since been deleted, so sorry for the confusion!)
Take your anger/upset/frustration and channel it not at over-stretched, under-resourced healthcare workers, but instead by using your democratic right to vote next week!
As an HCA we are now working on minimum wage. No pay rise has been as yet agreed. You would earn more working at any supermarket.
@@claireemily1983the HCA are worth more than gold. Thank you for your service 🤍
the get enough through everyone paying tax.
At least supermarket staff know when to wash their hands and keep the enviroment clean, help customers when they need it and even go to their aid and not give them contaminated bottles to drink out of. Stop the supermarket comparing hospitals need to take responsibility for their own mistakes. Supermarkets get sued for selling the wrong things to children for instance. Shop workers have always had low pay bur never behave like that its not good enough the journalist has more compassion than the staff. Disgraceful!!
@kristinamasters1663 your judging all nhs staff from a few bad apples 99% of them genuinely care and just wanna help but also want to survive and you know be able to pay their bills.
I refuse to work for the NHS anymore, I was on the wards rather than a & e, I decided enough was enough when I had 8 patients to watch 2 of those in separate siderooms. Running round making sure they don't feel invisible, doing all washes and turns, changing all their bedding. Urine input urine output. Stool charts monitoring pain and documenting along with other stuff. I was often on my own as a HCA with a nurse, with many nurses not wanting to offer help as they was busy. One nurse put on me and put on me, I hadn't stopped I was tripping over my own feet(I've got MS) I was sweating ...the nurse said to me "are you busy, don't forget urine output" . The entire male bay went mad at her and all defended me, until that point I felt invisible.
The main thing that did it though was a young man severely quadriplegic with cerebral palsy, he was just skin and bones and he couldn't be moved with 2 people without screaming never mind one. He was on 2 hour turns(he wasnt turned for 5 hours)and I had no one to help. The nurse would just dismiss me. He was on thickening fluid and had no drink, I couldn't leave the bay. After 2 hours I finally was able to go where it would be thr nurse allowed me a minute out. I asked a nurse which one it was in and she shrugged, I asked for it to be unlocked. She unlocked it and it was empty and said without any care in her voice...oh well I dunno then. I then carried on looking and went back out to her and said I need this thickening powder...she shut me down with "I'm handing over". It took me another 2 hours before I was allowed to the kitchen to get this much needed powder and give this gentleman a drink. I just wanted to cry all day watching him. I was helpless.
I ended up going mad at a matron that evening. Training always shows NHS past mistakes and I sadi to her how dare they show past mistakes and yet we walk straight back into mistakes. I was crying my eyes out saying how disgusting it is and her sympathy seemed forced. I quit, I'll never go back. We as workers are accountable and if he had something happen to him then it would have been my fault when all I wanted was to help him more than anything
Knowing Care Assistants myself, yours is a familiar story that they repeat. How many of these nurses we call "angels" are actually just lazy and incompetent? They tell me their experiences of dealing with such nurses.
@JackBurton-qp4hc there are some amazing nurses I have worked with who get cracking from the minute they start, have always done their rounds on time etc. But you are right, there have been several nurses who come in yapping, start everything late then complain they can't get everything done. Then want more money. Drives me bloody nuts. The NHS to work for is not something to be proud of anymore.
Terri, well done for speaking out. But it means a good carer has been lost. I don't know what's happening anymore. I do believe nurse training should not be a degree. Its become too theorised. But the bottom line there is not enough ground staff in hospital, and in many care situations,especially nursing homes where almost all residents need full nursing care and help.
You deserve a medal for putting up with that who would want to work for the nhs now it’s an out and out shit show.HCA ect better off working in Tesco
@@kevbillows7113 exactly, I went straight into working in a shop.
I spent 12 hours in a corridor of a hospital after nearly two hours in a ambulance in Scotland. This is not just at this hospital. - I was a patient that had to talk to an elderly gentleman that was placed next to me in the corridor who was confused and trying to leave. I had a fever of 39-42 celcius and was talking this gentleman into calming down. When my pain spiked other patients waiting to be seen cared for me because the staff where no where to be found.
don't worry they were busy recording tiktoks.
Wow. This is so hard to watch. Thank you for exposing this crisis. Is anything being done to improve the situation? That’s such a failure on so many levels. As a society we invest in entertainment and irrelevant things instead of focusing on what really matters.
can't even watch this... what's happened to this country??
It’s well and truly fooked
Ah, this is only the VERY beginning! You think it's bad now? Just give it another 5 years....
@@bobjames6622 don’t bare thinking about mate sorry state of affairs
Tories happened. I genuinely can't understand why people vote for them. The excuse of "well what could labour do" won't suffice. Baffled.
The NHS has been shambolic since the early 1990s. Remember superbugs and used medical syringes left on trollies?
This is one of the most heartbreaking documentaries I've ever seen. I'm terrified of my family going to hospital. God bless Robbie 💖
I left nursing 3 years ago. Things started to change dramatically in 2015 and by 2022 I could not mentally do it anymore. For a job I once loved I ended up dreading going into this and not provding even basic care.. Shameful dangerous and heartbreaking.
Don't blame u. Left 6 months ago 😢and going practicing in my own country. 23 years was enough for me😢
Im an NHS doctor. Im 25 and moving to live in Australia in August. I cant work in this.
Are you sure you can face challenges, pressures over there? and leaving all friends, family.
I don't blame you. Good luck hope you have a good life
They can say it's not as bad as it seems, they can say it's just this hospital and it's not the same everywhere, but we're the ones in the waiting rooms, we're not stupid, it's a little insulting actually.
Extremely insulting. We’re dehumanised in this process
St Mary’s, Paddington is just as dire.
I was given a 12 hour wait estimate after being rushed to hospital in Glasgow last year with sepsis, I honestly think I'd be dead if my brother wasn't there to kick up a fuss, in the end I waited nearly 6 hours thanks to him. Not everybody has my brother to help out when they are too sick to do anything for themselves. When I say rushed to hospital I mean that the GP phoned an ambulance and after 2 hours waiting and phoning back up my brother drove me to hospital, I'm a transplant patient and need the NHS, I am distressed about my chances in the future if this keeps going. Right enough I'm in my 50's now, how much time am I looking for eh? I'm probably just being greedy not wanting to die forgotten in the one place we count on to help in that moment of existencial crisis.
It's being done on purpose too by the gov
@@FatsMuffinEaterabso everyone needs an advocate
Just goes to show that management should held FULLY ACCOUNTABLE for the problems and issues
How many times have we seen sepsis cases now, especially in younger patients not treated correctly? There is something inheritly wrong with inadequate care relating to this. Unacceptable.
I've been in this very situation myself. I was taken in via ambulance with severe chest pain. Although the the ambulance DID arrive fairly speedily, when I arrived at hospital I was told that there were no beds in the majors ward of A&E, that I would be transferred to the holding area (a corridor) and to await a X-ray, MRI and CT scan of my chest. This was at 9.38pm on a Monday evening. I took until 5am on the Wednesday morning before I was sent for the X-ray. Another 4 hours for MRI and 45 mins for the CT scan.
The radiologist advised that a Senior Doctor would need to review the images, but because there was no available staff to process the images, this would be done that evening, after the usual surgical rounds had been completed.
I waited another 8 hours and finally decided to discharge myself. Even a hospital that desperately needed beds, spaces and treatment area that i was occupying, still took 3 hours to finally discharge me. If I was having a cardiac event, the fact I'm still alive now is pure luck, not by judgment.
I do not blame the staff on the front line, I don't even blame the doctors or senior nurses. I blame the Chief Executives of these trusts. Yes they have to make the books ballance, but these are HUMAN LIVES. What amount of money is a human life worth???
They don’t care. They haven’t for many many years. They care about their meetings and their wages.
Human life is worth NOTHING to hospital directors, chief executives, agency staff, the doctors & nurses that keep going on strike!
As disgusting as this is, the Emergency departments at the following London hospitals are much worse:
King's college
Whittington
Royal Free
Barnet
Newham
North Middlesex
Ealing
Northwick Park
Charing Cross
@@jamisu5467I’m interested to know why Whittington and Royal Free are worst?
@@StillWatersRD2
Too many staff in the two hospitals you mention do not care, disinterested in patient care & safety, too busy talking at nurses stations gossiping and ignoring patients.
They want more money and keep going on strike. Says all you need to know what they are really about!
I’ve worked in both NHS and private sector for a medical company. The medical companies are a massive part of the crippling decline in NHS!
As soon as they said 24hrs, and stroke, my heart sank 😢 absolutely shattered. That is so efft up.
That and the patient who passed away in the toilet with a oxygen mask was heartbreaking
Can’t praise Blackpool Victoria Hospital enough. Daughter got rushed in with a kidney mass, she was treated immediately and very well cared for for her 5 day stay. Thank you.
Eye opener. I was in resus for 16 hours then placed on a ward. But I felt safer in A&E as staff on ward failed to put me on heart monitor for nearly two hours and had the curtains pulled around my bed.. and no one came to see me. I was having major heart problems at the time. I eventually got myself out of bed and went to fine someone.. then got told off for leaving my bed!! And told”we will get to you eventually!!” Shocking state we are in in our NHS 😢
Well done Chanel 4 keep up the good work of making people aware
My dad had his blood transfusion in a waiting area. He was there for 2 days suspected stroke and had to sit in a chair and sleep for 2 days. It is worrying and I would advise everyone to look into private health care the NHS is broken
This is absolutely shocking. This should be the top priority for the government.
I’ve Never been more ashamed Of working for the NHS. This isn’t what I signed up to. I wanted to make a difference
Last time I was in A&E I was taken to "fit to sit" with the worst migraine of my life. I was between an elderly woman whom had a suspected heart attack, and a young man with a broken ankle (he'd been hit by a car). I was sat for 22 hours before I begged to go home so I could eat, sleep and take pain relief. In that 22 hours, none of us were seen. It was hell. It was absolutely hell. These poor, poor people.
@@bobbiecapewell5333 did I really just read that you went to A&E with a migraine??
I suggest you Google thunderclap headache. @@danielcunningham6727
Some people suffer extremely bad ones , so yes @@danielcunningham6727
And this right here is why a&e are struggling and people are dying!! You begged to go home and eat and have pain killer why didn’t you just stay at home and do that? Did you not feel a bit stupid sat next to someone who was having a suspected heart attack? My 9yr old son nearly died from having a burst appendix which had actually turned gangrene, he entered first stage of sepsis whilst sitting in the waiting room. The surgeon came in from on call at home and saved my baby boys life. The only other time I have gone into a &e was when my eldest had an allergic reaction to cashew nuts and had anaphylaxis. I have 3 boys my eldest being 16, I would never risk someone else’s safety and life by going into a &e for a migraine!!!
@@bethmackins2433 that’s what sensible and insightful people do. Sadly many don’t.
By bed management they mean chuck them out and send them home when they are still ill. Twice i have been discharged from A&E and been readmitted by ambulance less than 24 hours later.
I totally get u in April I attended an and e 4 times I’ve had 7 prior lung collapses I was adamant this is what I had again. Each time they said it was skeletal muscular pain and I was sent home on morphine tramadol and codiene all at the same time plus diazepam on the 5 th ambulance call out they did not want to take me to hospital even though the hospital called me back in for a ct scan as my blood levels showed it maybe a clot on the lung. I finally got to hospital to be told I was too late for ct scan and had to go back through an and e luckily the nurse got that organised immediately with a doctor. At that point I’d been to the hospital from April it was now may 26th when they finally diagnosed a lung collapse. I was then admitted for 2 days and in that time got 5 hours sleep due to them moving me from resus to an emergency ward then to a lung ward. When I saw a specialist in may 26th having been going to a and e since April 3rd I was told the collapse was on previous X-rays and had been missed as it was small but in may it had got larger. A ct finally diagnosed it. It was shocking to me how they dismissed my symptoms when I’ve had 10 collapsed in total 7 needed a chest drain and 3 didn’t. This is finally healed so they say but I’m still in immense pain I have now appointed a solicitor because I could have died from there errors. I even had to press my lifeline that I’ve never used as I could not talk to call 999 enough to get help. I’m hoping it’s now cured I would never go back unless I was dying after this experience.
After watching this ,I just wanted to say thank you NHS Greater Glasgow and Clyde, you guys are clearly doing an amazing job. Poor people in here 😔.