Understanding Customer Needs | Starbucks Examples

Watch this video if you want to understand the needs customers have when purchasing a product or service. This video covers why its important to understand the 4 common needs customers have and the importance of meeting these needs to a business.
Throughout the video each customer need is explained and then an example of this customer need being met by Starbucks.
Download the free supporting worksheet to help you apply your knowledge of customer needs by clicking the link below.
www.twoteachers.co.uk/underst...
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[@shahid6618]

Wow

[@TwoTeachers]

Woah!

[@mattyboi6064]

oi whats wrong with a second hand Toyota

[@TwoTeachers]

It all depends on its condition, a second hand Toyota be in perfect working condition and nothing at all wrong with it, alternatively if the previous owner didn't look after it and service the car yearly it could have all sorts of issues. In our experience Toyota's have always been a trustworthy and well built car, hope that helps with your query.

[@judgejim9654]

i aint watching allat but sounds good.

[@TwoTeachers]

Glad you like the sound of it 👍

[@sandradesousa114]

starbucks got stonks

[@TwoTeachers]

Stacks of stonks!

[@maxmoore9092]

this video is wack cant lie

[@TwoTeachers]

Thank you for your constructive feedback. We will work on making it not wack in the future!