[TRIP REPORT] United Airlines Boeing 757-200 (POLARIS BUSINESS) Los Angeles (LAX) - New York (JFK)
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- Опубликовано: 12 сен 2024
- Go follow my Instagram to see my plane spotting photos and my flying adventures live! / jfk.spotting
Flight Info:
~Airline: United Airlines
~Aircraft: Boeing 757-224
~Registration: N14106
~Seat: 4F
~Flight Number: UA514
~From: Los Angeles (LAX)
~To: New York JFK (JFK)
~Flight Time: 4 hours 28 minutes
~Scheduled Departure Time: 7:20am PST
~Actual Departure Time: 8:20am PST
~Scheduled Arrival Time: 3:33pm EST
~Actual Arrival Time: 3:48pm EST
~Date: December 22, 2021
Equipment info:
~SONY HDR-CX675 HD Camcorder
~Go Pro Hero 7
~Go Pro Window Mount
If you have an questions, comments or concerns, please let me know in the comments below! :)
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I can't believe that gate agent behaved in a manner as if you were to blame for the dilemma. Very unprofessional. Sorry that you went through all that but I'm glad that you enjoyed your second flight.
Nice video, looked like you had a great flight. The way that the first agent treated you was horrible, just unacceptable. Great that you were able to document it on your social pages.
Engine view!! THE BEST😍
Bro the paint look so good
I’m flying UA in a couple months for the first time and your experience with them is already unbelievable!
There is a 30/100 chance you get a good United flight. They are mostly terrible!
Great video! It sucks that United treated you like that. They have never really been known for great customer service. Landing was interesting. Looked like the pilot didn't use reverse thrust. Or if he did, I totally missed it.
But great video overall! Well done!
Sorry to hear about your negative experience at LAX. The purser is always nice to work with. He was the purser the other day on my flight from JFK.Too bad we are discontinuing service there. Hopefully just temporarily.
He's awesome, I hope he gets to see this video! He is easily the best United FA I've encountered out of the 70 United flights I've taken in my lifetime.
Pursers are only on Widebody aircraft
Narrowbody even transconq routes just get FA#1 or A as stated by other airlines.
Overall nice video
Every United flight has a Purser. International flights are staffed with a dedicated “International Purser”, but on all other routes the “#1” Flight Attendant is designated as that flight’s Purser.
Damn, I have the GS status and I didn't know they would kick off people to make room for GS members. That kind of sucks for the person being kicked off :(
I got bumped from premium plus to economy a few years ago bc of a GS who booked last minute
Again that’s how united is one of the worlds worst airlines. They scam you
After the horrible experience the previous night, you did have a lucky day the next day. First, you flew on a special livery B757, then you were served by the best crew of UA I've ever seen. I'm curious to know how UA handle such a problem after you contacted them.
They said they opened up an investigation but never responded with anything since
@@theplanesguy very poor costumer service!
Nice thorough report, has united contacted you back? Totally unacceptable
I still have yet to hear but I am going to try and keep pursuing this despite this flight was almost 6 months ago
I think you should write a complaint sheet and sue them
United: 1 You: 3
The fact that after getting involuntary bumped and overnighted in LA, you had to pay for your own room is bs. United should have offered that.
Would love to hear the outcome of the customer service screw-up.
I still have yet to hear anything even though they wrote back to me January 10th saying they’d investigate it
@@theplanesguy File a DOT complaint. You’re due IDB compensation.
@@Echo_Sierra I’m trying to look into it
It looks like that in order to get good service on a U.S. airline, you have to do it in a counter intuitive manner. Spend more money for more poor service until you achieve top tier/Global Service status and then you'll suddenly get good service.
No reverse thrust.
This is BS! United prides themselves on customer service and they totally dropped the ball here. I’d be following up with a call to corporate for sure, just unacceptable
United's agents at LAX are by far the worst in the system, always had a problem with them.
Lounge and aircraft biz seat aren’t Polaris. United club and Polaris lounge are totally different, also the seat. You flew in biz yes just not Polaris 😊 Check out real Polaris seat on their 767, 777 and 787 👍🏽
They clearly brand it as " Polaris" , it's on the pillow in his seat. It IS a different seat though, I wish they wouldnt do that. I was all excited to fly in a pod and then I found this type of seat waiting for me.
I think United and American are in a race to see which one can hit 3rd world status and service first.
United is already the worlds worst airline
You couldn't have taken a cab to the hotel?
It was quicker to walk and the surge pricing was insane, over $65 for a half a mile to the hotel
@@theplanesguy Do taxis have surge pricing?
@@canyonoverlook9937 still quicker and easier to walk
Next time you deal with a "horrible agent". Film it, I wanna see the other side to the story. Not just yours.
Typically they shut down, or tell you it's "illegal to film on airport property".
@@rileyw3660 they told me they wouldn’t talk to me until I put my camera away ^