10 Common I.T. Helpdesk Interview Questions for Entry Level and Systems Support Positions

Поделиться
HTML-код
  • Опубликовано: 27 ноя 2024
  • НаукаНаука

Комментарии • 246

  • @ncmor3678
    @ncmor3678 4 года назад +343

    My left ear enjoyed this video.

  • @Hebrews_412_KJV
    @Hebrews_412_KJV Год назад +88

    Some of the questions I was asked in my (in-person)interview:
    1.) If I had an older computer and I wanted to keep that computer but it was booting up slowly, what would you do?
    2.) What is DNS?
    3.) What is ping used for?
    4.) Where would you use ipconfig and what information does it show you?
    5.) What is bandwidth?
    6.) What is a static ip address?
    7.)How would you deal with a angry customer?
    8.)What do you think would be the most challenging part of this job?
    9.) Where do you see yourself in the next few years?
    10.) Tell us about a time when you made a mistake on the job and how did you go about correcting that mistake?
    11.) Tell us about a time when you were given negative feedback and how did you deal with it?
    12.) What is one misconception that people have about you?
    13.) Have you ever worked with somebody who was difficult to get along with and did you deal with that situation?
    Oh and I was also asked to do a typing test at the beginning of the interview.
    If there's one piece of advice I would give to anyone before their interview it's this:
    Be sure to ask LOTS of questions of your own after they ask you their questions. The more interested you seem in the job the better.
    And don't worry about not knowing every answer to every technical question. They want to know that you're easy to get along with, you love learning, you're tactful and know how to deal with uncomfortable situations and most importantly that you're HUMBLE. Work on your interpersonal skills first and foremost!
    Nobody wants to work with a highly knowledgeable person that's arrogant and highly disagreeable.

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  11 месяцев назад +3

      This!

    • @montisino
      @montisino 11 месяцев назад +1

      Hey bro thanks for these questions, can you please give us the answers to these questions iy will be a great help.

    • @Hebrews_412_KJV
      @Hebrews_412_KJV 11 месяцев назад +8

      @montisino no you gotta do your own homework.
      I took months to learn enough to get an entry level IT job.

    • @dasanimizu-4200
      @dasanimizu-4200 3 месяца назад

      gah dayum

  • @TM-ocean
    @TM-ocean 2 года назад +42

    This video helped me get my first IT Help Desk position. I’ve been with the company since October and now working on becoming a Network Admin. I’ll be taking my network+ in a few weeks. Thanks!

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  2 года назад +4

      Congrats!, glad it was helpful, here's to the journey!

    • @0dteESmini
      @0dteESmini 2 года назад +3

      I will be you soon I hope

    • @poizonedart
      @poizonedart 6 месяцев назад +2

      Hey did you end up getting the network admin position??

  • @ferndog1461
    @ferndog1461 3 года назад +45

    PSA for new folks: Novice A+/N+ have a catch-22 hurdle : entry level positions requiring 2-4 years experience. The A+ is just 1/3 of the puzzle. Get the N+ is another 1/3. The final part is the most important, be an intern/volunteer at a church/school/community center for x # hours per week for several months. You need to get the name, email, business address, good phone, of that IT person you assist. That volunteer gig will be the key for your resume getting past HR madness to the recruitor. Peace.

  • @onyeslevn9981
    @onyeslevn9981 2 года назад +15

    Thanks for the tip, two interviews smashed in one day.. both offered me a role same day.. used the video card and outdated drivers as a scenario and it worked.. thanks again 🙏🏾

  • @kdjohnson321
    @kdjohnson321 4 года назад +37

    I'm a computer engineer just trying to learn new things. In the beginning I was like ok cool, that makes sense... I know that, but after around 7:55 I was like OK let me write that down. I didn't know that (I wasn't taught that), let me listen up. Keep up the great work!

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  4 года назад +3

      Thanks

    • @kalubdailey6257
      @kalubdailey6257 3 года назад +2

      Bro. Real shit. Swear to god as he finished that I was like “holdup, that sounds valuable.” 🤣

  • @marcusbrown307
    @marcusbrown307 3 года назад +41

    Thanks for the questions. I can definitely confirm that 4/10 of these questions have been asked in my technical interview. I see the monitor isn’t working question is a standard one I was asked. I was also asked “what is an example of remote assistance, and what can you do with it?” And “How would you handle a customer who’s problem you’re not able to help them with?” I also can’t wait to hit my interviewer over the head with my BSOD answer lol. Anyway, some basic questions. I have another interview this week and I hope your questions will help me.

  • @elbrayan_507
    @elbrayan_507 5 месяцев назад +8

    I have my first interview in 10 minutes, this can change the quality of my life.

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  5 месяцев назад +3

      How did it go?

    • @elbrayan_507
      @elbrayan_507 4 месяца назад +3

      @@GadgetoolsUnlimited great, thanks for that marvelous video!

  • @Gimmicking
    @Gimmicking 3 года назад +31

    Thank you! Wish I saw this before my interview. I think I did terribly lol.
    They (four technicians and a corporate manager) asked me curve ball questions like "What would you do if a penguin came through the door behind you?" and "If you were on a boat, what five things would you want to have with you and why?" I've heard people ask questions like "How do you make a peanut butter and jelly sandwich" or "If you were an animal, what would you be and why?" so be prepared to answer questions like those, it might happen.
    I actually don't think I was asked any questions about "domains" or "IP addresses" in my helpdesk interview. I was just asked what my experience with computers and technology was. Tech questions I was able to answer, but there were very few of them. I have done plenty of interviews to be able to answer questions, but they definitely threw me off my usual gam with those questions. Not sure what this means, but I will be hearing back from them later this week. Fingers crossed I hear good news from them!

    • @Gimmicking
      @Gimmicking 3 года назад +16

      Got another IT job with much more reasonable questions. Quick and easy interview. Questions in this video were good to know before getting interviewed

    • @litaf4889
      @litaf4889 2 года назад +6

      @@Gimmicking yea that’s first Interview you posted is wack 😂

    • @360.Tapestry
      @360.Tapestry Год назад +5

      i think they were either trying to lighten the mood or see how adaptable someone is to unexpected social situations at work or if they're too uptight to fit in with the culture lmao

  • @abigailblas2932
    @abigailblas2932 11 месяцев назад +4

    I have my first IT helpdesk interview today and I’m quiet nervous but confident in my knowledge I’ve learned through my program. Thank you for uploading this video, i hope I get the job!

  • @HairFANATICx3
    @HairFANATICx3 Год назад +11

    Hi there I just wanted to say thank you so much for this video !!! This video helped me land my very first job in tech and 6/7 out of your 10 questions were the same exact questions I was asked during my interview. So glad I came across this video and thank you again for helping me to land my dream job!

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  Год назад +2

      Hello! I am so glad to hear my video helped you, and congratulations on landing the job! You just unlocked so much opportunity. Good luck

  • @alejandroalvarez7072
    @alejandroalvarez7072 3 года назад +10

    Got my first IT interview in a few days.
    I'm super nervous about it but I'm hoping for the best and thank you for all of this information

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  3 года назад

      No problem, Good Luck!

    • @kagomonyadzwe2122
      @kagomonyadzwe2122 3 года назад

      All the very best.

    • @alejandroalvarez7072
      @alejandroalvarez7072 3 года назад +15

      @@GadgetoolsUnlimited
      UPDATE: I got the job. Once background goes through I finally start in the IT world. Thank you again for this video!

    • @lardism3211
      @lardism3211 2 года назад +1

      @@alejandroalvarez7072 how are you liking it so far?

    • @alejandroalvarez7072
      @alejandroalvarez7072 2 года назад +3

      @@lardism3211 I’m really enjoying it. I work for a city so it’s a lot of things going on but I’m learning so much.

  • @keithlynn6210
    @keithlynn6210 4 года назад +19

    I like how you break it down in layman's terms bro, appreciate it.

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  4 года назад +4

      no problem fam, just tryna offer some valueable info to the masses

  • @likemike3016
    @likemike3016 Год назад +5

    I was asked at least half of these questions in my first interview just wish I had seen this video beforehand lol, but I still got a second interview so this video would definitely be helpful to prepare for a first interview.

  • @fujitafunk
    @fujitafunk 2 года назад +4

    Thank you for these! These are some of the most important parts of IT: the helpdesk/support aspect. I really appreciate that you took the time to explain these commonly asked technical questions. One question that I've gotten quite often during interviews: Someone comes up to you/there's a ticket saying they cannot connect to the printer. However their internet/wireless connection is just fine. How do you troubleshoot this?
    Just like the monitor question, it's simply answered by asking which network the user is connect to. (Usually the Guest network by auto reconnection.) I've flubbed this question and it cost me an interview despite knowing this answer.

  • @Jayundftd7
    @Jayundftd7 2 года назад +5

    I wish I wouldve saw this before my interview. I was just super excited and went off of emotions, then I got hit with a technical question that I knew but it stunned me and now im pretty sure they think ive never even seen a computer before. Haha

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  2 года назад +2

      No worries Jorge I've been there now you know what you didn't know, and the next one will be awesome.

  • @bobert2999
    @bobert2999 3 года назад +6

    Thank you very much! I have a level 1 tech (mostly bench building from what I have heard) coming up. Feel better after this, thank you for sharing your experience.

  • @Wokeafricantvs
    @Wokeafricantvs 10 месяцев назад +2

    He is so smart the way he simplifies things

  • @Bookwormnerd94
    @Bookwormnerd94 4 года назад +8

    Thank you so much. I Just graduated with my CIS degree and I have my first real interview tomorrow. I am really nervous. I have been studying my butt off all day so that I will be able to answer any questions thrown at me. Thank you for this video. I plan on moving on into Database to work with SQL but for now just to get my foot in the door into a help desk position and keep working my way up.

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  4 года назад +3

      How did it go?

    • @Bookwormnerd94
      @Bookwormnerd94 3 года назад +23

      @@GadgetoolsUnlimited It went well. They offered me the job and I start next month so I'm excited. Thank you!

  • @shad2434
    @shad2434 2 года назад +3

    I’m preparing for my first IT position interview it’s a help desk level 1 position I’m so nervous and scared but then excited too. I graduate December with my AAS degree in Networking Specialist I’m kinda nervous bc I started during the pandemic I had 1 good semester in classroom then boom everything shuts down and I haven’t had that hands on experience and I’m a hands on type of learner yall pray for me

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  2 года назад +1

      You got this! finish up the degree, and lab everyday, and research!..you are in the right place

  • @360.Tapestry
    @360.Tapestry Год назад +1

    this is great information. i already knew most of these answers, but had no way to verbalize it - maybe if i actually sat down, made a list, organized the list in logical order, and then wrote a short paragraph... but this video already exists lol

  • @gerardobenitez4865
    @gerardobenitez4865 3 месяца назад +2

    I just got a job as a NOC I assistant I was scared and nervous I really needed the job and they made me do 2 interviews, one in Portuguese and one in English fortunately I got it even if my technical knowledge is not my strong area and I was really struggling since I just start studying to become a Software Engineer, my knowledge is pretty close to zero, they wanted someone who is capable of speaking fluent English and have experience with customer service and studying a related career. Now they are going to train me but I am looking more info and what course I should get to not only be capable of do an excellent job but to also improve my quality of life.

  • @japanesecinema6736
    @japanesecinema6736 2 месяца назад +2

    Some questions I was asked in my interview.
    Tell me about yourself.
    Why is customer service important for a company.
    How important is the it IT helpdesk for a company?
    What is one of your proudest moments in or outside of work?
    If a users computer monitor was flickering off and on and now they are getting a bsod, what troubleshooting steps would you take?
    A users home laptop connects to the internet but their work laptop is not showing an internet connection. How would you troubleshoot this situation?
    Name a time when you made a mistake and how did you handle the situation and what did you learn from it?
    What remote desktop services have you used before? Do you know how to setup RDP?
    Hopefully this information is helpful to some of you.

  • @kevinjones6970
    @kevinjones6970 3 года назад +5

    Great video. I have an interview tomorrow and I'll come back to say thank you!

  • @willa.3416
    @willa.3416 3 года назад +5

    Thank you Brotha! I have my first IT entry level help desk job in the next hour. Wish me luck! Thanks again!

    • @IDK-kv8ob
      @IDK-kv8ob 3 года назад +2

      How'd it go?

    • @willa.3416
      @willa.3416 3 года назад +11

      @@IDK-kv8ob I got the job!!!!!!

    • @njinthesteve2266
      @njinthesteve2266 3 года назад +1

      It is s remote job or in site job
      Did you record your interview
      Did you lie about having experience or not

    • @willa.3416
      @willa.3416 3 года назад +1

      @@njinthesteve2266 Remote Job. Didn’t get to record my interview. Didn’t lie about experience.

    • @njinthesteve2266
      @njinthesteve2266 3 года назад +1

      @@willa.3416 Did you start as tier 1 entry

  • @bartekbutcher
    @bartekbutcher 2 года назад +3

    Thanks for your video man, I had my interview on Thursday and I found some of your tips very helpful. Fingers crossed now🤞

  • @josephine_how_do_I
    @josephine_how_do_I 2 года назад +2

    Thank you so much brother. For someone who is completely new to the IT field, you explain things very well, and you make all these technical terms easy to understand👍🏿👍🏿🙏🏾

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  2 года назад

      You are most welcome, glad it helps, for tech I have passion, that makes it easy

  • @yg1222
    @yg1222 4 года назад +19

    You think you could do some more videos like this?? You break it down Barney style

  • @salikkahall6063
    @salikkahall6063 4 года назад +14

    I have my first ever Helpdesk interview today and I’m scared shitless because I have no idea the answer to any of these questions. I have customer service experience but no helpdesk experience and I didn’t go to school for it either but I really want to get into IT

    • @sparda12
      @sparda12 4 года назад +3

      How did the interview go?

    • @salikkahall6063
      @salikkahall6063 4 года назад +15

      Jessie Williams it went really well, I got the job!!!! I was asked technical questions but it wasn’t like a pass or fail type thing it was just to see where I was.

    • @sparda12
      @sparda12 4 года назад +7

      Congratulations. I'm trying to break into the IT field and I'm getting rejected left and right

    • @Datboi-qq4de
      @Datboi-qq4de 4 года назад +5

      @@salikkahall6063 That's actually wholesome

    • @salikkahall6063
      @salikkahall6063 4 года назад +6

      @@sparda12 sorry for the late reply but just keep trying! You will get the job that is destined for you.

  • @latinhawkey
    @latinhawkey 4 года назад +9

    Appreciate the video. Just wrapped up a it support cert program (at my current job nonetheless lol) and was curious to see what the interview process would be like. Would love to see another 10 questions if you got any before I start applying myself.

  • @arammaldonado2451
    @arammaldonado2451 4 года назад +17

    Thanks bro! Got my first I.T interview this Fri lol But thx

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  4 года назад +3

      man good luck bro!, if you have any questions or need tips let me know

    • @arammaldonado2451
      @arammaldonado2451 4 года назад

      Im good. Little nervous lol Its a phone interview. Any tips on that would be great. For the most part, you covered everything! Thanks again!

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  4 года назад +4

      @@arammaldonado2451 phone interviews are easy, stay relaxed and have all your practice questions and answers at your fingertips..and google open in case you need to quickly looks something up. good luck

    • @IDK-kv8ob
      @IDK-kv8ob 3 года назад

      @@GadgetoolsUnlimited what if I have a zoom interview?

    • @jabez4864
      @jabez4864 3 года назад +1

      How did it go?

  • @leon-ns3gr
    @leon-ns3gr Год назад +3

    This video was super helpful to me! I do want to point out the irony of the audio only coming through the left speaker & the levels being super low on a video about tech, lol.
    Nonetheless, very good info. Thanks!

  • @sharkluxry
    @sharkluxry 3 года назад +9

    ALso they might ask about what is a VPN

  • @sethgiles4657
    @sethgiles4657 4 года назад +7

    Thank you! These questions are very helpful. I really like how well you explain your answers!

  • @luna5689
    @luna5689 Год назад +1

    Thank you for this video, It really helped me get through overthinking the interview!

  • @liamvonelbe3280
    @liamvonelbe3280 3 года назад +6

    Awesome video man! Appreciate you giving out this info for all us beginners trying to get into the industry.

  • @gabrielokeke2616
    @gabrielokeke2616 3 года назад +8

    First IT Job interview later today, ill update lol
    Edit: I got the job, only technical questions i was asked were, what is a network, are you familiar with the certificates related to I.T. which im not lol and what are some of the biggest IT challenges you have faced.

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  3 года назад

      Good Luck Gabriel

    • @gabrielokeke2616
      @gabrielokeke2616 3 года назад +1

      @@GadgetoolsUnlimited I got the job!

    • @gabrielokeke2616
      @gabrielokeke2616 3 года назад +4

      @@GadgetoolsUnlimited they also asked me "what would you do if a monitor keeps going into power saving mode"

  • @senior.danzig
    @senior.danzig Год назад +1

    I have an interview coming up for a nice laid back IT job at a small office, but they were vague about the level or job requirements. I appreciate the videos as they are general information you are asked often during the skills portion. Another one they always say is the computer screen is black and wont turn on at all. Besides connecting charge /power I’m curious what answer they want

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  Год назад

      They don't want a specific answer, they are trying to gauge your troubleshooting skills, what would you check first?, how? what would you check next?, how? ect.

    • @senior.danzig
      @senior.danzig Год назад +1

      @@GadgetoolsUnlimited Interesting. Thanks, that makes sense!! Considering that, what… would.. you say, out of curiosity? haha

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  Год назад +1

      0. very first thing to do is restart pc,(resets drivers, gives you a good base to troubleshoot from)
      1. I would then verify the monitor is getting power, (by checking for lights, press buttons, -no lights check power cable plugged in both ends, check power outlet, switch outlet.
      2. if has power, check data cable (swap cable) if no luck
      3. cable good, check video out on pc, switch to secondary out if available, cant determine, grab a known working monitor with cable and plug into target pc, if you get picture you know the issue is not with the pc, take the black screen monitor plug into known working pc, if stays black definitely the monitor, monitor is bad replace.

  • @iTzTamm
    @iTzTamm 3 года назад +3

    Very good common interview questions. Thanks!

  • @comedybuzz1672
    @comedybuzz1672 3 года назад +4

    Ahahahahaha I thought my right side of headsets weren’t working lmao.

  • @christianfernandez5513
    @christianfernandez5513 2 года назад +2

    Awesome video man! Got an interview tomorrow and I definitely took a lot from this!

  • @aphroditechannel3789
    @aphroditechannel3789 2 года назад +1

    I hope this question and answers will help me tomorrow in my interview. I'm really nervous hahaha its my first time to work in IT area although i have a background in it.

  • @Xikrai
    @Xikrai 4 месяца назад +1

    Straight to the point very good video

  • @anuradhagupta10
    @anuradhagupta10 2 года назад +1

    Thank you for the video. I have a level 1 IT support interview tomorrow.

  • @thePipeBandEnthusiast
    @thePipeBandEnthusiast 3 года назад +3

    I’ve been watching so many of these videos, this one I knew at least in some shape, all of the answers! I have an interview for an IT support placement this Friday so hopefully it goes well!

  • @zhihuajin2238
    @zhihuajin2238 3 года назад +2

    This is really helpful for my tech interview preparation. Thank you.

  • @jaylavnfl6786
    @jaylavnfl6786 4 года назад +2

    Thanks for breaking this down the way you did!

  • @ddgriffin2002
    @ddgriffin2002 3 года назад +2

    Thanks for posting!!! Very helpful....

  • @leroyrosejr4410
    @leroyrosejr4410 2 года назад +1

    Thanks for the great review! I found it very useful.

  • @JacksonLloyd952
    @JacksonLloyd952 2 месяца назад +1

    Excellent

  • @ChasityXoxo
    @ChasityXoxo 3 года назад +5

    My interview is today I’m super nervous but I want this so bad!!

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  3 года назад +2

      Good Luck!, How did it go?

    • @ChasityXoxo
      @ChasityXoxo 3 года назад +10

      @@GadgetoolsUnlimited I think it went well I was honest and let them know I’m teachable so I hope I got it.

    • @kimuhumad6594
      @kimuhumad6594 3 года назад +1

      I hope yo got it 👍

  • @DClay55
    @DClay55 6 месяцев назад +1

    hey man I appreciate the video I needed to hear this I have a phone interview tomorrow morning wish me luck and definitely will come back to let you know how it went

    • @DClay55
      @DClay55 6 месяцев назад +1

      think my interview went well I had to take an assessment test and I emailed the recruiter and thanked him hopefully i can secure an in person interview

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  6 месяцев назад +1

      how did it go fam?

    • @DClay55
      @DClay55 6 месяцев назад +1

      I secured an in person interview of which I think I did great we had a long talk for about 2 hours showed me around the place he supposed to call me back with a start date in a few days but still unofficial at this moment

    • @DClay55
      @DClay55 5 месяцев назад +2

      hey man i got the job no tech history just all of my customer service background and problem solving skills

  • @yousefalkuwari1147
    @yousefalkuwari1147 3 года назад +3

    Watching this the night before my interview

  • @akaslowsayone
    @akaslowsayone 2 года назад +1

    great video fam! got so much information. Have my first interview this friday. Sooo nervous.

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  2 года назад

      Thanks fam, glad it was useful. Good luck on the interview! Here are a couple more vids that could help. ruclips.net/video/V6DZ3ACV3cE/видео.html
      ruclips.net/video/XP5ZOelG75I/видео.html

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  2 года назад

      Please remember to like and subscribe!

  • @MicTheXception
    @MicTheXception Год назад +1

    Thank s brother interview tomorrow.. needed this

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  Год назад +1

      How did it go?

    • @MicTheXception
      @MicTheXception Год назад +1

      I presented myself well, but what I should have done better was when they ask "ell us about your IT experience focus on only the pieces that directly relate to their job posting. I however spoke of 3 different types of IT positions I had done and I believe it just was more than the account rep wanted to hear. Luckily, it was a full-time position and I'm only looking for a part time tech position due to my disability management but lesson learned and progress shall be made :)

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  Год назад +1

      @@MicTheXception Absolutely, every interview is a learning experience, the odds of landing increase with each flight

  • @breezycakesahoy
    @breezycakesahoy 2 года назад +4

    useful in 2022. Thank you :-)

  • @ankiesiii
    @ankiesiii Год назад +1

    Great questions and answers

  • @silvainkuimi2625
    @silvainkuimi2625 3 года назад +1

    I really enjoy boss,I can't wait another video

  • @zimcanit6647
    @zimcanit6647 2 года назад +1

    Great value, thanks! Subscribed :)

  • @knowledgehub4702
    @knowledgehub4702 3 года назад +3

    Great content, I had an interview but keep getting a common scenario based question: Where some user on same building not able to login, I gave the answer check Account, power supply, cables, credential but all wrong, I am not sure what the answer is? could you help me with this?
    Some users not able to login to the computer but they were fine yesterday.

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  3 года назад +2

      Thanks, your question is still to vague to pinpoint, but I would start with checking network connection, DhCP settings on through to DNS address pool

    • @JJFlores197
      @JJFlores197 3 года назад +3

      Ideally, you want to ask for some clarification. What exactly do they mean by not being able to login? What error message(s) do they get? If they are getting an error message, that implies that the computer can turn on so the problem is unlikely to be power related; you can discard power problems.

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  3 года назад

      @@JJFlores197 Great response Jose, you're absolutely right!, the more info you can get from the user, the faster you can troubleshoot the issue.

  • @rperez4852
    @rperez4852 2 года назад +1

    Thank you for the information brotha appreciated

  • @GoogleAccount00
    @GoogleAccount00 2 года назад +2

    Hello, Can you help me get clarification on the following particular job title? What is a Systems Administrative Support Specialist? I've tried googling couldn't find specifics to this job title. What is the average salary for this job? I'm looking to transition into Tech. Thank you so much!

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  2 года назад

      Hi, I've never actually seen that title before, that's a strange one. But if I had to guess, sounds like administrative systems admin, which would basically be help desk. The job description should offer some clues, if it mentions office apps like Microsoft office suite.word outlook ect. Or tech support for administrative office personnel it's help desk basically

  • @davidmarfo8138
    @davidmarfo8138 3 года назад +1

    very useful video. I've learnt a lot. Thanks mate

  • @richardsavala8963
    @richardsavala8963 Год назад +1

    thanks man you got me a third interview

  • @parrotbay816
    @parrotbay816 2 года назад +1

    This was a great video... Thanks

  • @jibbyjohn4749
    @jibbyjohn4749 3 года назад +2

    nice one

  • @simplychavonne
    @simplychavonne 3 года назад +2

    Thank you!

  • @Herbaveli
    @Herbaveli Год назад +1

    I'll let you know how I did in my interview thanks bro.

  • @CyberSecurityII
    @CyberSecurityII 3 года назад +2

    Great video

  • @MrPoottoot
    @MrPoottoot 2 года назад +1

    Thank you sir.

  • @jaimerivas1769
    @jaimerivas1769 3 года назад +2

    Random question but we’re you a 25U in the army?

  • @robnpiper
    @robnpiper 2 года назад +1

    Thank you.

  • @curbyslaw
    @curbyslaw 2 года назад +1

    thanks, helpful

  • @GiggleYohoo
    @GiggleYohoo 3 года назад +3

    Nobody found it out that you are whispering to one of my ears. Your audio using buds/earphones hear only either one of my ears. :) Turn your balancer in the middle.

  • @lazytocook
    @lazytocook 7 месяцев назад +2

    i thought google give u only the public ip address of your network router and not the computer ip address

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  7 месяцев назад +1

      correct

    • @PREMENATIONS
      @PREMENATIONS 6 месяцев назад

      Isn’t that MAC address you talking about

    • @worldcomingtoanend
      @worldcomingtoanend 6 месяцев назад +1

      No mac address is at layer 2 OSI model and it can't be revealed by Google.

    • @lazytocook
      @lazytocook 6 месяцев назад +1

      @@PREMENATIONS there is a difference btn mac address and ip address

  • @jacobmcneil3618
    @jacobmcneil3618 4 года назад +1

    yo really like this stuff man. Just friendly tips for future videos.
    work on your confidence i know its weird to talk to a camera i do it often and its awkward.
    Posture up
    use some more hand gestures (get them dick beaters in there lol)
    be a little louder.
    other than that. this was a super awesome and useful video DO MORE DO MORE DO MORE GIVE US MOOOOOOOOORE
    also if that is you in the background picture Thank you for your service.

  • @monk9008
    @monk9008 2 года назад +2

    Audio is only on left earbud

  • @messamsanjay1803
    @messamsanjay1803 2 года назад +1

    Thanks much. Audio was a little low tho

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  2 года назад

      Sorry about that, it was when my system was not all there, thinking of re doing it tho

  • @princeVEGE
    @princeVEGE 2 года назад +1

    I see those dress blues in the right hand corner 😏. What was your mos?

  • @KaiserDragonTV
    @KaiserDragonTV 2 года назад +1

    Heads up ur sound outpout is only coming thru one side via the mic but not ur music :D

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  2 года назад

      Yea, it's an older vid, but good info

    • @KaiserDragonTV
      @KaiserDragonTV 2 года назад +1

      @@GadgetoolsUnlimited Yep im a Retired combat vet was level 1 IT for about 2 years about to interview for a CS 3 for STATE in MS figured I do some brush up.

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  2 года назад +1

      @@KaiserDragonTV I love it, and thank you!, For your service

  • @jaszzy26
    @jaszzy26 3 года назад +4

    well i was asked whats ping and have i ever logged into someone computer remotely (with permission')

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  3 года назад

      were you able to answer it?

    • @jaszzy26
      @jaszzy26 3 года назад

      @@GadgetoolsUnlimited no i dont think i m getting that job for sure

  • @Baluchishair
    @Baluchishair Год назад +1

    where is the voice dear?

  • @culdanie
    @culdanie 3 года назад +2

    Audio is not quite good...

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  3 года назад

      Sorry about that, @sky Larks this one fixed the issue ruclips.net/video/V6DZ3ACV3cE/видео.html

  • @tritonxx
    @tritonxx 2 года назад +1

    What's with the left only audio ... but music is all stereo.... you no audio tech guy for sure :P

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  2 года назад

      The video was done 3yrs ago, The equipment wasn't the best, the video has been helpful to so many I wouldn't take it down, I've put up a sequel video to address the low audio quality of this one, but this one gets more exposure, so it persists. Are you an audio tech guy? lol

  • @robert100naturalbodybuildi4
    @robert100naturalbodybuildi4 Год назад +1

    fix level of voice its not loud enough mate

  • @ADDMEONPSN
    @ADDMEONPSN 27 дней назад +1

    Fools didn’t ask me no question like this. They asked me “A network drives pant isn’t showing up tell us how you would diag this issue” straight bs.

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  24 дня назад +1

      thats interesting for an entry-level , it can be a mixed bag though, if they are looking for a person with networking experience they would throw more network question in on the interviews, keep pushing though don't let that stop you, something will shake.

    • @ADDMEONPSN
      @ADDMEONPSN 23 дня назад

      @@GadgetoolsUnlimited Yeah I'm not tripping, it was a job contracted through TEKsystems for $19 an hour. Just crazy question for a job paying this little and wanting you to know so much.

  • @The_Real_Kal-El
    @The_Real_Kal-El 2 года назад +1

    fix your audio bro

  • @naazxoxogirlythings6322
    @naazxoxogirlythings6322 2 года назад

    its funny how i know all the questions but am too scared to go for an interview

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  2 года назад +1

      I've been there myself, it's not till you do a few interviews, and get a understanding of the process, that you realize it's not really as bad as it seems in the beginning, you won't be chosen every interview, its a numbers game, the more you do, the better you get at doing them, you begin to understand the interview blue print, then you start shining in interviews, and get more picks

    • @naazxoxogirlythings6322
      @naazxoxogirlythings6322 2 года назад +1

      @@GadgetoolsUnlimited love for that

  • @incokneegrow2880
    @incokneegrow2880 3 года назад +3

    why the hell are you whispering?

  • @smv9706
    @smv9706 11 месяцев назад +1

    Thank you so much. Most of these questions came up and I got the job 🤍

    • @GadgetoolsUnlimited
      @GadgetoolsUnlimited  11 месяцев назад +1

      Congratulations! I hope it's everything you want to be, it has been for me.

  • @Fredy-qk1xq
    @Fredy-qk1xq Месяц назад +1

    Thank you sir

  • @sharkluxry
    @sharkluxry 3 года назад +2

    Thank you!

  • @mokodo_
    @mokodo_ 2 года назад +1

    Thank you!!