is there a way to set the multiple mode remotely? IE. Snow day and nobody can make it into the office to press *62. Can It be done either DISA or when the voicemail picks up?
hello Nathen Hello ... I am using GXP 2170 for an office under my new project It shows in the manual that it can Add up to 12 Lines And 6 accounts I add multiple lines in a phone by setting up Dummy extensions to the Line keys ( registered as Accounts, that is 5 account 5 lines ) but in this case, the device Can only add up to 6 accounts But it shows user can add 12 lines... how to make this possible .. pls help me as early as possible .. becoz i am in a trouble with this
Can you have custom names in IVR #1 sales with incoming did, #2 tech did , something simlure to the Prepend User Defind Name, that we have in inbound routes.
Hi Abe, thanks for reaching out to Grandstream. This sounds like a nice enhancement to our IVR feature. Please open a case with our support team at helpdesk.grandstream.com. Thanks!
We have different departments with different mode1 requirements on their own inbound routes, if one department sets mode1 we don't want other inbound routes affected as they have their own mode 1 settings. this could have a major impact on the whole business?
Thx I'd like please to show how : To specify a Thrunk to a specific extension Exemple: "thrunk2" the only extention can make call from it is "EXTENTION-BOSS"
Hi Hammouda; The best solution to implement this scenario is to use the feature Enable Filter on Source Caller ID under Outbound Routes configuration page. When you create a trunk and assign an Outbound Route to it, you check the feature Enable Filter on Source Caller ID and select the extension that will be allowed to make calls out of the defined Outbound Route. I hope that answers your question!
Intercom is done by feature code/ star code. By default the UCM uses *80 as the Intercom code. To intercom an extension you would dial *80+Extension. If you wanted to have the phone auto answer when paged or intercom, you will set the phone to "Auto Answer by Call Info". If you need further support, please visit our helpdesk at helpdesk.grandstream.com.
Great presentation as always from Grandstream. You guys are the greatest.
Great Job .. I want GS wave settings tutorial please
You've done it again! Excellent video.
Thanks David!
16:06 that's exactly what I was looking for!!!
THANKS!!!!
Great detailed video!
thank you.
Tony M.
is there a way to set the multiple mode remotely? IE. Snow day and nobody can make it into the office to press *62. Can It be done either DISA or when the voicemail picks up?
Hello. My reciever isn’t showing caller id. It shows anonymous call. Can you please help me in this?
Did you find the solution? I have the same problem
Hi, I ask you if there is the possibility to differentiate the ringtone between internal and external call of a voip extension. Thank you
Great job, thanks.
Excellent Video
Why does it keeps on saying all circuits are busy now?
Hey Thabo, for further help you'll need to contact us via our online help desk portal: helpdesk.grandstream.com/
hello Nathen
Hello ...
I am using GXP 2170 for an office under my new project
It shows in the manual that it can Add up to 12 Lines And 6 accounts
I add multiple lines in a phone by setting up Dummy extensions to the Line keys ( registered as Accounts, that is 5 account 5 lines )
but in this case, the device Can only add up to 6 accounts But it shows user can add 12 lines...
how to make this possible .. pls help me as early as possible .. becoz i am in a trouble with this
Which SIP Trunk company will you recommend sir?
Can you have custom names in IVR #1 sales with incoming did, #2 tech did , something simlure to the Prepend User Defind Name, that we have in inbound routes.
Hi Abe, thanks for reaching out to Grandstream. This sounds like a nice enhancement to our IVR feature. Please open a case with our support team at helpdesk.grandstream.com. Thanks!
IS there any videos Regarding to SLA Setup .?
Thanks Great job sir
We have different departments with different mode1 requirements on their own inbound routes, if one department sets mode1 we don't want other inbound routes affected as they have their own mode 1 settings. this could have a major impact on the whole business?
Thanks for the update. Hopefully will not be too far away
Hi, where do I follow up on this feature request please?
Thx
I'd like please to show how :
To specify a Thrunk to a specific extension
Exemple:
"thrunk2" the only extention can make call from it is "EXTENTION-BOSS"
Nathan Sharp thx very much
Hi Hammouda;
The best solution to implement this scenario is to use the feature Enable Filter on Source Caller ID under Outbound Routes configuration page. When you create a trunk and assign an Outbound Route to it, you check the feature Enable Filter on Source Caller ID and select the extension that will be allowed to make calls out of the defined Outbound Route.
I hope that answers your question!
Can we have a video on Outbound Routes too...
Hello Akshya, sure! We can definitely look in to covering that in our future GS Tutorials.
Not sure if you visited our channel, but we've posted an Outbound routes tutorial here: ruclips.net/video/CL7m0FiC--w/видео.html
hello nathen ..
The DID u mentioned here is Destination ID or Direcr inward Dial .?
DID is the Direct Inward Dialing which is used to define the Inbound Route.
okey
Can u give me the link of a video wich regrarding to the Creation of a analog trunk
how can i intercom an extension.
Intercom is done by feature code/ star code. By default the UCM uses *80 as the Intercom code. To intercom an extension you would dial *80+Extension. If you wanted to have the phone auto answer when paged or intercom, you will set the phone to "Auto Answer by Call Info". If you need further support, please visit our helpdesk at helpdesk.grandstream.com.
Please outbound route
Noted, thanks!
Wtfffff nate dogg