How to Be Confident in a Call Center Job Interview

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  • Опубликовано: 28 сен 2024

Комментарии • 91

  • @iamfloppy
    @iamfloppy Год назад +39

    Hi. It's been 2 years since I first watched your video pertaining to tips on how to do mock calls. I learned a lot from all the videos that you've posted. By the way, I managed to pass the assessment and have already been working in the company for 2 years now. Thank you!

    • @Kwestyon
      @Kwestyon  Год назад +11

      Congratulations! Messages like this motivates me to create more content. ❤️

  • @rodelioramonjr
    @rodelioramonjr Год назад +19

    You are a blessing to the BPO community, Ate Sheena. Hoping for more helpful videos to come!!
    Support ka namin Ate always. ❤️

  • @jeanangeldiaz1044
    @jeanangeldiaz1044 Год назад +17

    You are my inspiration. If I didn't saw your video while I am in the first few weeks of my training and nesting period I won't be able to know everything and grow as a call center agent. Now I am still working and learning and growing thank you so much ❤❤❤

    • @Kwestyon
      @Kwestyon  Год назад +1

      Thank you and congratulations! ❤️

  • @blessbuban2118
    @blessbuban2118 Год назад +9

    I just passed my final interview today. Thank you so much for your tips ate! I nailed it!

    • @Kwestyon
      @Kwestyon  Год назад

      Great job! Congratulations!

  • @diegofabianenriquez6524
    @diegofabianenriquez6524 Год назад +11

    In my experience, I am quite shy to speak English, a day I show inspiration to answer all questions and another day I'm blocked myself and my ideas and fluently fade away, which is why I don't pass the interview process to apply a call center. I recognize that I must sleep well and warm up my brain to recovery energy and be ready to resume my speaking English with my connected ideas.

    • @maefajardolee6888
      @maefajardolee6888 Год назад

      Your comment is on point. This is what I'm feeling right now.

  • @jennifermendoza5252
    @jennifermendoza5252 Год назад +98

    First! 4 months ago I watched your videos hoping to land a job at BPO, and now, I'm recommending your channel to my referrals hahaha. More power!

  • @GilbertoHernándezHernández-o1i
    @GilbertoHernándezHernández-o1i 8 месяцев назад +2

    First and foremost, I wanna thank you for your videos, they´ve been helpful to me, to get ready to this kind of job. I´ve been watching your videos for hours in this and another account. Tomorrow i have a CS job interview. I´ll update later in this comment how it went. I hope i do it. Really thank you so much

  • @k.u.6889
    @k.u.6889 10 месяцев назад +2

    Im applying this week i hope i can pass. I want to work in bpo industry. These Video you posted is so helpful thanks kwestyon❤❤

  • @bombims5416
    @bombims5416 Год назад +1

    Confindence BOOSTED!! thank you so much for making this kind of videos, training starts on 18th of april.. more contents to come and dont stop helping others. Again im giving my thanks to you madam.

  • @itsmepao123
    @itsmepao123 Месяц назад

    I do believe this will be effective. I'm gonna try this before I proceed to my initial and final interview. Thanks ma'am Candace for this tricks!

  • @pathetic_lyrics
    @pathetic_lyrics Год назад +1

    Hi. your video was very helpful to all who want to be a call center agent, you gave us knowledge about this job and an idea of what we gonna expect in this kind of job.

  • @chariecorrales6247
    @chariecorrales6247 Год назад +3

    Today is my Account Validation Interview .. hoping to pass the interview.. wish me luck 🤞😊

  • @insightjobwithmaryjey
    @insightjobwithmaryjey 10 месяцев назад

    Thank you for the tips ma'am. I will be having my final interview next week. I learn a lot from your contents.

  • @janjanregencia
    @janjanregencia Год назад +2

    Thankyou for this. Susubukan ko to.

  • @Iksmohj1
    @Iksmohj1 Год назад +9

    I always do eye contact when someone conducts an interview for me.Sometimes,I can't help but notice the interviewer is focusing more on my resume.Aside from that,I don't do even slouch when it's going on.Besides, I maintain the good posture from the rest of the interview.What pisses me off royally is that when he or she asks a question and when I answer,she will interrupt me or follow up a next question even though I'm not yet finished.it's really a blood-boiling experience.

  • @Julio_Perez1
    @Julio_Perez1 Год назад +1

    Great video , thanks a lot for the information and for help us to increase our vocabulary and tools for be more efficient and confident in englsih , thanks a again 😁

  • @TecnoJohan
    @TecnoJohan Год назад

    I'm from the Dominican Republic and your videos are amazing. I watch every video you upload. 😊

  • @katherinegongora3938
    @katherinegongora3938 Год назад

    I'm always watching your videos sheene and Ive noticed you give me interest, inspiration and motivation to apply in this industry and also aside from that you spark my eyes that your so beautiful. Im not tomboy but i attract with you. Because of your in and outside of your personality. 😊😊

  • @eugenemalonzo799
    @eugenemalonzo799 Год назад

    Salamat sa advice mo salamat sa video. I will use it as a motivation for applying call center

  • @LainaraffiaSani
    @LainaraffiaSani 3 месяца назад

    Thank you for making this kind of video its help me

  • @princesslacson6291
    @princesslacson6291 Год назад +1

    Perfect timing

  • @ariangarofil7580
    @ariangarofil7580 8 месяцев назад +1

    Miss i watched always your vedios our endorsement is on jan 19 i hope i can pass❤

  • @bravs4963
    @bravs4963 Год назад

    Thank you po, waiting po ako sa next vid nyo po God bless 💙

  • @reynaldo_santos
    @reynaldo_santos Год назад

    Thank you for the tips Ms kwestyon.

  • @jvpateres-yp6mo
    @jvpateres-yp6mo Год назад +1

    I really want you to teach about grammar 😇

  • @josefina9412
    @josefina9412 Год назад

    Looking forward to a travel account mock call❤️❤️❤️

  • @MLGIRLGAMER
    @MLGIRLGAMER 9 месяцев назад

    Hi kwestyon I'm in my 3 weeks training but I'm still feeling nervous everytime i do the mock call even my trainer who are very good to me and telling me that i don't need to be nervous because confidence is the key to stay in this industry. :(

  • @JohnChristopherJulio
    @JohnChristopherJulio Год назад

    YES jordan peterson is a Hero with words not swords

  • @alexistuazon3775
    @alexistuazon3775 Год назад +2

    I applied multiple times and I always passed the initial interview and assessments but when it comes to final interview, I always didn't passed. I'm loosing hope right now and thinking that BPO industry is not for me 😢

    • @diegofabianenriquez6524
      @diegofabianenriquez6524 Год назад

      It happens to me same as you. I invite you to go ahead and try again. The more learn, the more experience you'll get. Take your time and practice your favorite answers. You can do it.

    • @judyannsamas7576
      @judyannsamas7576 Год назад

      Same as mine. so now, im practicing more on behavioral interview and even account validation interview because i already master my initial 😊

    • @flordelizapayla8310
      @flordelizapayla8310 Год назад

      Relate

  • @natalikondratenko6421
    @natalikondratenko6421 Год назад

    ❤🙌

  • @iam3612
    @iam3612 Год назад

    damn u made me follow Jordan Peterson🤟

  • @pshssartinressenielaf.2753
    @pshssartinressenielaf.2753 Год назад

    It would be highly appreciated po if u will gonna notice me Im a big fan huhu😭

  • @fashionx786
    @fashionx786 Год назад

    beautiful

  • @bambamtv391
    @bambamtv391 Год назад

    Why am I here? Sign???

  • @fabulousboii5551
    @fabulousboii5551 Год назад +2

    I disagree with the eye contact. As a person with autism this is very hard for me because i have weird feeling when somebody looks at me

  • @akosipsalm1015
    @akosipsalm1015 Год назад

    If the interviewer why we should hire you? My answer is you should hire me because you are hiring. 2nd if the interviewer ask me what you can contribute for this company? My answer is I am not hired yet then there is a contribution? What the I resign even you haven't hired me.

  • @Victoria-ne2vq
    @Victoria-ne2vq Год назад

    Please be careful watching Peterson and telling others to. He is a right wing who often goes more into assumptions and relies on his own opinion instead of science and psychology.

  • @itsa_yis4me
    @itsa_yis4me Год назад

    🩵🩵🩵

  • @mariascott1411
    @mariascott1411 Год назад +8

    I passed the interview at a call centre...I got help from looking at your channels...I did 2 weeks in class training..I passed 3 out of 4 exams..I did the nesting period and then I went on production...in the midst of taking calls .I was hustled off and taken to the head agent who dismissed me because of my age...I'm an older person..

  • @daniellemariemanalo1930
    @daniellemariemanalo1930 7 месяцев назад +6

    first time ko pinanood videos mo 4yrs ago. I'm applying for an agent role before and was
    hired. 2022 i watched it again for an interview for a promotion, got promoted. Now I'm back since i have an interview with a new company with higher compensation as well. I'm so grateful we have u hehe.😊

    • @Kwestyon
      @Kwestyon  7 месяцев назад

      Congratulations! ♥️

  • @kristamaemanuel1970
    @kristamaemanuel1970 Год назад +8

    Thank you for this Ms. Sheena. I hope I'll be confident in my interviews, this is really a struggle. And I'm surprise that you watch Dr. Jordan Peterson too. I usually watch his speech and interviews as well.

  • @joymasiclat5420
    @joymasiclat5420 Год назад +4

    Ilang araw q na po pinapanuod videos mo. Hoping na ma overcome ko po ung kaba at makapasa po sa training. Thank you po❤

  • @sunriseeternity300
    @sunriseeternity300 4 месяца назад +2

    I really hope that your using these great videos to showcase your acting talents. You're obviously highly intelligent, good looking and willing to face fear. I wish you luck on all your casting calls. #enjoylife

  • @yamiscocina2592
    @yamiscocina2592 Год назад +3

    Newbie here ..failed twice in final interviews..have been told that they will reprofile me for other account.. can you give me some pointers to pass the final interview?

  • @mauriciocastillo3207
    @mauriciocastillo3207 10 месяцев назад +2

    I love this channel i am learning english with these videos and i am not only learning vocabulary but also i am learning more about the call center industry, hopefully i can learn more and more about every single day, hats off to you

  • @mr.torres1053
    @mr.torres1053 Год назад +2

    Omg first time i heard you speaked tagalog cute😍😍😍

  • @josephineasanuma7436
    @josephineasanuma7436 Год назад +2

    I'm almost 50 plus...and I am still have this dream to be a part of BPO company, I always watch ur video to atlist gain my confidence...I gain a lot of knowledge watching U...thank u for ur advice...

  • @nuevekai
    @nuevekai 5 месяцев назад +1

    I'm about to apply to a call center and I started to watch your videos, thanks a lot for your tips❤

  • @joerilarnaiz3220
    @joerilarnaiz3220 Год назад +2

    Thank you Ms. kwestyon for giving us hope, guides and motivatonal words. I am very Grateful because of your own some video on RUclips its very helpful to me to release my progress. 🙂✌️

  • @itsmepao123
    @itsmepao123 Месяц назад

    1. Be confident
    2. Proper body posture
    3. Louder your voice
    4. Active listening
    5. Always smiling

  • @killamilla702
    @killamilla702 Год назад +1

    Amazing videos i use it in my English class for a Call center company

  • @arvinsenglishph2293
    @arvinsenglishph2293 Год назад +1

    Jordan Peterson's vocabulary is insane, hard to grasp sometimes! 😃 Although he's blatant and competitive.

  • @modulepurposes4125
    @modulepurposes4125 Год назад +1

    Sakto, today is my interview 😅

  • @arvinsenglishph2293
    @arvinsenglishph2293 Год назад +1

    I love the way Candace uploaded 14 mins to savor it😀

  • @hollandaiseballon9647
    @hollandaiseballon9647 Год назад +1

    Fan here❤tommorow is my assesment interview thank you!

  • @josecandelario3357
    @josecandelario3357 Год назад +1

    Pretty

  • @baner2032
    @baner2032 Год назад +8

    I've been watching your videos for a while and I have to say, I was really nervous for my interview, almost throwing up before it started, and then you upload this video. I passed it and now I start training this week. Definitely this is the best channel to get introduced to the BPO industry. The smile tip helped me SO MUCH, I think I could've done it better but the thing is I did it.
    THANK YOU VERY MUCH ❤

  • @Hoooward
    @Hoooward Год назад +1

    I'm taking the chance where I can get it: Sheina, seeing your thoroughness as well as your interest in psychology, do you by chance know about the Enneagram?

    • @Kwestyon
      @Kwestyon  Год назад

      I've only heard of MBTI and the big 5. But I might have to look that up pretty soon.

    • @Hoooward
      @Hoooward Год назад

      @@Kwestyon You will not regret learning about it, I assure you. In terms of assessing the character of the people around you (be it customers or loved ones), the Enneagram has you in for a treat!
      P.s. if you do look it up you are a hardcore Enneagram Type 1 (it's a habit im sorry)
      P.p.s. thank you for your quality videos :).

  • @JoshuaIgnacio-r3r
    @JoshuaIgnacio-r3r 11 месяцев назад

    ...

  • @janjanregencia
    @janjanregencia Год назад

    Can you upload a video regarding about how to use in on at and by? Thankyou.

  • @geminimann1941
    @geminimann1941 9 месяцев назад

    Dealing with intense interview here in the UK is quite crucial and different!
    I’ve watched some of your videos and it utterly helped me a lot to boost my confidence. Finally, I aced my interview. Thank you kwestyon!🥰 #proudpinoyhere🇬🇧😇

  • @perlasngsilangan101
    @perlasngsilangan101 Год назад

    Can you also make a video for upselling due to the demand of most companies nowadays.
    Hope you notice... Thanks for your effort making videos. 😊😊

  • @celestinelascano2784
    @celestinelascano2784 Год назад

    today is my interview, wish me luck...i watch ur videos for a month and hopefully to land a job to bpo industry

  • @AngelaRivera-n8m
    @AngelaRivera-n8m Год назад

    Oh yes upon listening i realy learned alot from you..thanks for sharing your videos mam. I love it

  • @rickybayer
    @rickybayer Год назад

    My idol , even though I'm working in bpo still I keep on watching in order for me to learn more

  • @jonathanparrocha5531
    @jonathanparrocha5531 Год назад

    Thanks po

  • @Hasashin11
    @Hasashin11 7 месяцев назад

    helpful

  • @saltyt9683
    @saltyt9683 Год назад

    👍👍👍

  • @laura3619
    @laura3619 Год назад

  • @maxchannel8505
    @maxchannel8505 Год назад

    ❤❤❤

  • @lauraperedo4746
    @lauraperedo4746 Год назад

    Thank you For your information very helpfull, work in a call Center is My gol i hope reach it this year.
    Do You have a vídeo about how catch information of email that the costumer give ?

    • @Kwestyon
      @Kwestyon  Год назад

      Hello there. This should help: ruclips.net/video/EthwJpRcEXQ/видео.html

  • @jvpateres-yp6mo
    @jvpateres-yp6mo Год назад

    Hi Candice ... Have you deleted your videos about grammar?

    • @Kwestyon
      @Kwestyon  Год назад +1

      I set it to private for a while but it’s back now. :)