After trying all the troubleshooting advice from HP - I was directed to buying a new printer. ....I gave this a shot AND IT WORKED!!!! I fed a sheet of 8.5"x11" through the 'exit slot' into the side of the printer where it normally comes out. With the front door closed + power on, I pressed the 'i' button. The printer seemed to run a diagnostic where it rolled the paper into itself and then rolled it out + the cartridges slide over the paper a few times. Seemed to correct the problem and the printer started functioning normally again.
Had to comment and say that I just bought this printer, brand new and it was not functioning. The ink cartridge holder would not move and made a loud clicking noise. I read through the comments and was super frustrated so, I unplugged all chords and wiggle and tugged gently on the cartridge holder. Plugged it back up and It WORKS now.
+Hair Post I understand your HP DeskJet 3700 All-in-One Printer has stopped working. please follow the troubleshooting steps in the document to fix the issue: hp.care/2fqsLqT HP printers generally have a 1-year warranty from their purchase date, you can verify the warranty using the following link: bit.ly/2mP3Xrb You can also contact HP Support in case you need further assistance: hp.care/2nbNQFi
HP Printer Support I have tried absolutely everything and wasted my whole day trying to fix it. This product is brand new and shouldn't be needed service the first time I turn it on. I plan on returning it and buying something that actually works
+Hair Post As you have tried the all the possible troubleshooting steps, I would personally suggest you contact our HP phone support for further assistance: www.hp.com/contacthp/ HP printers generally have a 1-year warranty from their purchase date, you can verify the warranty using the following link: bit.ly/2mP3Xrb
Recently my DeskJet 3720 has started feeding paper in on the left side (as you look at the printer) only. I have checked for any paper jams (I cannot see any) have performed resets, checked the carriage for blockages, and even cleaned the rollers with cotton buds. The problem still occurs: as the paper feed starts, only the left side (the guide is in the right place) seems to feed, causing the paper to go in diagonally and jam. Any ideas please, or is it time to book in for a repair? Thankfully, it's still covered by a manufacturers warrantee.
I have carriage jam problem Cartrage stop opposite direction when when I print paper written that carriage jam problem I have clear all printer all things clear but printer show carriage jam problem please help printer model HP Deskjet 3632
+Barbara Szakszon Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds.
I have made all the options indicated in the video and it continues to give an error. The error began to occur when I put some compatible cartridges, but even removing them, it still gives an error. Also, it doesn't let me scan either. It also won't let me print the number I need to request an HP ink plan.
I got a new 3775 printer and i tried powering ON but the carriage does not move and there is a thing which obstructs the movement. So what is the solution
+Rajeshwari Ethiraj Check out the following: Printer Carriage Won't Move (Stuck Left)- hp.care/2hn9dm7 hp.care/2hmZxIf It could be any of the various offered solutions, so try then in order.
+Rajeshwari Ethiraj I don't imagine you are doing anything wrong. we appreciate your efforts to try and resolve the issue. Please have a look at this document which will walk you through first-time printer setup: hp.care/2hnybBS
having the exact same problem on an 3752. seems like a little black thing is blocking the ink cartridge from moving. literally plugged it in and tried following the steps online but no luck :S
+MsJeffreyF I understand your printer have carriage jam issue and you have tried all the possible troubleshooting. However, follow the trouble shooting steps in the document: hp.care/2sF0cvo If the issue persists contact HP phone support: www.hp.com/contacthp/
Hi Julie, thanks for contacting! I understand that you are experiencing a carriage jam issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3IW60F3 Binu - Social Media Tech Support
Well I see nothing has changed with HP. I unpack this printer and got the E3 error RIGHT OUT OF THE BOX! I was really hoping to use this printer as I travel the country in my truck, but failing right out of the box is NOT a good sign.
+James Quecke thanks for reaching out! I understand that you are experiencing a carriage jam issue on your printer. I'll do my best to assist you. Please perform the steps mentioned under this document to fix this issue: bit.ly/2IE1YEr Let us know how it goes.
Mine doesnt want to print, showin e 3 error and blinking paper jam led. There is no paper jammed BUT some plastic rod under the ink carriage on the left is blocking it moving to the far left side... I dont know what is this rod used for and I cant figure out how to make it moving to unlock ink carriage... Could it be some sensor maybe ??
+Albert Wesker thanks for reaching out! I understand that you are experiencing a carriage jam issue on your printer. I'll do my best to assist you. Please perform the steps mentioned under this document to fix this issue: bit.ly/2IE1YEr Let us know how it goes.
@@HPSupport I already fix the problem with service reset with 2 buttons on the printer. Works like new :) Btw all steps mentioned under this link were useless...
I just got the hp 3700 and it came jammed from the left side. I looked for anything in the way and it was a spring with a rubber that is built-in with the printer. How am I supposed to get rid of that? Edit: I never used the printer so there is no paper. It was shipped like this.
+Evil_ Bunny_Nightcore Paper jams can be real or false. The printer might report a paper jam even when there is no jammed paper. The steps in following document apply to both real and false paper jams: bitly.com/2i0zHsO
Hello, the model of the printer is 2700, but it is not printing, and there is a flashing signal when the image of the print sheet, as well as a flashing at the Wi-Lay button, and the appearance of the E symbol. Please help
Hi Judeann, thanks for contacting! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support
So I just bought this printer and printed like 40 pages the first day. I turned it off, and now I want to use it and keeps on telling me 'E3 error'. It doesn't have any paper jam, I've reinserted the cartridges twice, and nothing. This is frustrating.
+Ana McFly We understand that your HP DeskJet 3700 Printers displays 'E3' Error. Please follow the instructions in following document to fix this issue: hp.care/2npyxc8. If the issue still appears after following the steps in this document, contact an HP Support for further assistance: support.hp.com/us-en/contact-hp
Hi Synix, thanks for contacting! I understand that you are experiencing an issue with your printer. I will do my best to assist you. - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc.? - If connected to computer, may I know the operating system installed on it? - May I know the exact error message you are receiving? Please let us know. Binu - Social Media Tech Support
We have a HP officejet 7500 model: E910 and it wont stop saying "Open the print-cartridge access door, clear the jam, then press OK, to continue. We watched the video it offers to show where the openings are to look for the jam but we can't find anything that would cause a jam. Any solutions?
My printer hp 3635 black ink blinking/flash light. After print test the indicator symbol appear but after printed remain persist, no indicator at black ink. In the paper test shown code 1= c4eb8000, is there any hardware issue? Please help me.
On sale now in the philippines and i bought myself one. Got to use it a few hours and printed a few sheets of my work. Later in the day, experienced a paper jam.
+Abby Sabbaya thanks for reaching out! I understand that you are experiencing a paper jam issue on your printer. I'll do my best to assist you. Please perform the steps mentioned under this document to fix this issue: bitly.com/2otri8k Let us know how it goes.
+Faure C Nous ne disposons pas actuellement de collaborateurs pour vous répondre en français mais nous avons des vidéos traduites qui pourraient vous être utiles. Consultez ruclips.net/video/et8ig_GSGy4/видео.html pour plus de détails ou bien rendez-vous sur la page support.hp.com pour obtenir d'autres options de support.
I have only had my printer a month and in that time I have gone through 3 sets of ink cartridges. Now there is a flashing light and it is saying there is a problem with the cartridges. It wont print at all anymore and II have taken all the steps with no luck. Thanks.
+Scott N sorry to hear you are unhappy with the Page yield. The ink in the cartridge does not dry up, usually, the nozzles get clogged with dried ink from non-use, And then inspect the ink cartridges for any damage, ink buildup, debris, or protective tape on the contacts that might affect the proper functioning of the ink cartridge. Have you tried following the troubleshooting steps:hp.care/2pBQOHM such as running a clean, uninstalling and reinstalling. If you require any assistance, I would recommend contacting HP Support:hp.care/2bQzFkN
+kassidie perdue Paper jams can be real or false. The printer might report a paper jam even when there is no jammed paper. The steps in the following document apply to both real and false paper jams: bit.ly/2wod3DL
My wife got this, the carriage, without any cartridges installed , will not even attempt to move from far left to the access point and I have 3E error message
+Aaron Wilson thanks for reaching out! I understand that you are experiencing a carriage jam issue on your printer. I'll do my best to assist you. Please perform the steps mentioned under this document to fix this issue: bit.ly/2IE1YEr Let us know how it goes.
I am printing on cards and it worked fine twice and now it wont feed the card in until I push it a little and now it won't print straight. The card moves around while printing.
I am having the same problem the Carriage for the ink is stuck and will not move to install the ink Finding no HELP SO FAR just telling person to return it Just great!!
Depending on the cause of the issue, it may need to be sent back. Some common fixes will often resolve a carriage jam as the message can be caused by many of the same things that cause a paper jam, with some additonal possibilities. Assuming that your printer is the DeskJet 3700 of the video, you can also look through the full document: HP DeskJet 3700 Printers - 'E3' Error Displays (Carriage Jam) - ( ow.ly/M44l304oSLw ), just be very thorough looking for any debris, which could be many things other than bits of paper.
I already sent back!! First time in my Life I had a Problem With HP Product ..It was the Housing for the ink no paper in it . I was so sad it was my Birthday Present
+Engagerhombus_DG thanks for reaching out! I understand that you are experiencing a carriage jam issue on your printer. I'll do my best to assist you. Please perform the steps mentioned under this document to fix this issue: bit.ly/2IE1YEr Let us know how it goes.
+Usman Affandi Paper jams can be real or false. The printer might report a paper jam even when there is no jammed paper. The steps in following document apply to both real and false paper jams: bitly.com/2i0zHsO For repairs, you need to contact our phone support: Please follow these steps to reach them. Step 1. Open link: www.hp.com/contacthp Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the HP phone support number.
Hi there, thanks for contacting! I understand that you are experiencing a carriage jam issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3IW60F3 Binu - Social Media Tech Support
+J Gonzalez thanks for reaching out! I understand that you are experiencing a carriage jam issue on your printer. I'll do my best to assist you. Please perform the steps mentioned under this document to fix this issue: bit.ly/2URp1l8 Let us know how it goes.
+kristina academia HP Print and Scan Doctor is a free tool for Windows to help resolve common printing and scanning problems, such as missing or corrupt print drivers, connectivity issues, firewall issues, scan error messages, printer offline, and print jobs stuck in the print queue. Please perform the steps mentioned in this document to fix this issue: hp.care/2n7mMdH
+epic jossief thanks for reaching out! I understand that you are experiencing a carriage jam issue on your printer. I'll do my best to assist you. Please perform the steps mentioned under this document to fix this issue: bit.ly/2IE1YEr Let us know how it goes.
My printer stopped working, because the color cartridge is empty. I have removed the color cartridge to activate single cartridge mode, but I still cannot print at all. It should print in black and white. I have asked in hp forum with so much info I can give, but no one comes with a good answer. There is one that wrote that it should be driver issue. I have removed all hp drivers/softwares and the printer from control panel and clean installed the printer & driver/software, it still does not fix the issue. I have bought my printer february 2022 so I sill should have warranty but on the HP home page it says that Warranty is expired. I have created a case but I have not received an answer yet. And I cannot finde any telephone number I can call to. I live in Denmark. This is utterly frustrating.
Hi there, thanks for contacting! I understand that you need to know about printing in black and white only. I will do my best to assist you. Change print settings to print with black ink only, or to minimize the use of color ink as mentioned here: bit.ly/3mJvsmP Binu - Social Media Tech Support
@@HPSupport No that was not my question. I have tried to print in black and white and it didn't help. The link you gave me didn't help either. I need to print only by black ink cartridge without color cartridge. HP Deskjet 3700 should automatically activate single cartridge mode but it doesn't for me and it doesn't print at all. What can I do?
In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu - Social Media Tech Support
@@HPSupport I followed your link. It has made me log in, but again, I cannot find any phone number or live chat for Danish Customers. This is really frustrating.
Thank you!!! The part that helped me was about pushing “UP” and watching how your ink cartridges clicked into place!!!! Stupid paper directions it comes with doesn’t say that clearly AT ALL.
+Areej Mahmood Please perform the steps mentioned under this document to fix this issue: support.hp.com/in-en/product/hp-deskjet-3700-all-in-one-printer-series/8954253/document/c06451460
Hi Doreth, thanks for contacting! I understand that you are experiencing a carriage jam issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3jL5zmE Binu - Social Media Tech Support
I am not impressed with this item, there is a black rubber flap that pops up from the bottom on the (L) side of the ink cartridge carrier, it causes a paper jam every time I try to print a document. Rarely do I ever catch it in its proper position (down) I am wasting tons of ink, paper and Avery Labels. SO DISAPPOINTED IN THIS ITEM.
+Rhonda Jones Remove all paper or objects from the input tray before removing paper or objects from any other areas of the printer. Damage to the printer can occur if the input tray is not cleared first: hp.care/2r6uh6l
+jiranika thanks for reaching out! I understand that you are experiencing an issue with an ink cartridge on your printer. I'll do my best to assist you. After you install an ink cartridge, if an Incompatible Ink Cartridge or Ink Cartridges Missing error message displays on the printer control panel or computer screen, the steps in this document should help you fix the issue: hp.care/2tf8Yh8 Let us know how it goes.
I brought this about 2 months ago, but never tried to use it until today. The ink tray would not even move. Restarted the printer and the ink tray sounded like it was broken. I tried to slide it like the video instructed, but it was so difficult I stopped because I thought I was going to break it. Please for the love of god don't waste your money on this.
+channel custom android Hey there, thanks for reaching out. The support here is in English only. If you could post back in English, I'd be glad to help? If in case you need support in your language, I'd recommend you to contact HP Phone Support in your region. Please follow these steps to reach them. Step 1. Open link: support.hp.com/us-en/contact-hp?openCLC=tru Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the HP phone support number.
+Eswara Mani thanks for reaching out. The support here is in English only. If you could post back in English, I'd be glad to help? If in case you need support in your language, I'd recommend you to contact HP Phone Support in your region. Please follow these steps to reach them. Step 1. Open link: support.hp.com/us-en/contact-hp?openCLC=tru Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the HP phone support number.
This has printer has been shitty since day 1. It takes a while to print using bluetooth, printing quality is shit and now the ink's been blinking even though I've already installed a new cartridge. I seriously wasted money buying new cartridges because the service center here in Philippines is refusing to actually fix whatever the problem is on the printer. They always advice to buy a new ink because "its probably because oF tHe cArTrIdGe"
+Athena thanks for reaching out! I understand that you are experiencing an issue with ink cartridges on your printer. I'll do my best to assist you. Please perform the steps mentioned under this document to fix this issue: bit.ly/39qxj8i Let us know how it goes.
Hate this printer! I've had trouble with it every since i've purchased it. Paper jam, after paper jam, after paper jam!! Sucks more than three pieces of paper through the machine at a time. Aint nobody got time for this! I threw away the box so i don't know if i can take it back.
+Toni Yancey thanks for reaching out! I understand that you are experiencing a paper jam issue on your printer. I'll do my best to assist you. Please perform the steps mentioned under this document to fix this issue: bit.ly/2NZ8JCz Let us know how it goes.
+Lora Singun thanks for reaching out! I understand that you are experiencing a carriage jam issue on your printer. I'll do my best to assist you. Please perform the steps mentioned under this document to fix this issue: hp.care/2qs6r4m Let us know how it goes.
+ஏர்ர கொல்ல thanks for reaching out! I understand that you are experiencing a carriage jam issue on your printer.. I'll do my best to assist you. Please perform the steps mentioned under this document to fix this issue: bit.ly/2IE1YEr Let us know how it goes.
Taking mine back to the store. Just bought it two days ago. Only been set up one day. Only printed 3 pages and it doesn't work. Nothing but junk. Worst printer ever. Unable to reach HP on the phone and that virtual chat is a joke.
This is the worst printer i have ever owned, what a piece of absolute junk.. Why is there no paper guide in the filling tray? Its error after error in the paper feeding system. Hp used to be good, but after being mislead in the spec of a pre build system and then ignored when questioning it.. this printer was the last drip that flooded the bucket. I DO NOT RECOMMAND ANY HP PRODUCT CURRENTLY AS PROFIT CLEARLY GOES BEFORE CUSTOMER
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your HP DeskJet 3700 Printer. I will do my best to assist you. Could you please elaborate the issue you are experiencing? May I know the exact error message you are receiving? Please let us know! Binu-HP Social Media Tech Support
Piece of Garbage. Always giving errors, E3 error, got it to work. Now bought new color from hp and the garbage printer tells me there is no color , its empty. 24€ for new color is much money and even more when it dosnt work. This print mafia when color cost just 1€. and again, never had a printer that gave so much troubles.
+Ricardo Santos thanks for reaching out! I understand that you are experiencing an issue with cartridges on your printer. I'll do my best to assist you. The steps in this document should help you fix the issue: hp.care/2uDjvD2 Let us know how it goes.
I have a hp deskjet 4120e and i have the E3 error for ages there were no paper jams or anything eles i looked around spent 4 hours trying to fix it and i noticed that the ink cartridge were suck and would only move a littel so i tried taking the color one out and it worked HP DONT GIVE U ANY OTHER REASONS ALL IT SAID ON THE APP WAS CLEAN INK CARTRIDGES AND LOOK FOR PAPER JAMS LIKE WHAT IF THERES NON WHAT ELES ARE U GONANA DO NOW I CAN ONLY USE BLACK INK CARTRIDGES NOW HP IS CRAPP
Hi there, My apologies for the inconvenience, in order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - hp.care/49us1Y4 Regards, HP Support
+TECH JK thanks for reaching out! I understand that you are experiencing a carriage jam issue on your printer. I'll do my best to assist you. Please perform the steps mentioned under this document to fix this issue: bit.ly/37RdQN0 Let us know how it goes.
![Felix "Unfair" | [Stray Kids : SKZ-PLAYER]](http://i.ytimg.com/vi/Oswujxm2Ag0/mqdefault.jpg)
After trying all the troubleshooting advice from HP - I was directed to buying a new printer.
....I gave this a shot AND IT WORKED!!!!
I fed a sheet of 8.5"x11" through the 'exit slot' into the side of the printer where it normally comes out. With the front door closed + power on, I pressed the 'i' button. The printer seemed to run a diagnostic where it rolled the paper into itself and then rolled it out + the cartridges slide over the paper a few times. Seemed to correct the problem and the printer started functioning normally again.
+Michael Lobodzinski I am glad to know that the video has helped you fix the issue.
I just bought this printer, and I got an error on my first print. Thanks, HP!
+Kibeom Kim May I know the exact error message you are receiving so that we can check the details for you?
Had to comment and say that I just bought this printer, brand new and it was not functioning. The ink cartridge holder would not move and made a loud clicking noise. I read through the comments and was super frustrated so, I unplugged all chords and wiggle and tugged gently on the cartridge holder. Plugged it back up and It WORKS now.
+Arianna Jones I am glad to know that the video has helped you fix the issue.
I see why this item was on sale now. it is a piece of junk and doesn't even work. last time I buy from HP..
+Hair Post I understand your HP DeskJet 3700 All-in-One Printer has stopped working. please follow the troubleshooting steps in the document to fix the issue: hp.care/2fqsLqT HP printers generally have a 1-year warranty from their purchase date, you can verify the warranty using the following link: bit.ly/2mP3Xrb You can also contact HP Support in case you need further assistance: hp.care/2nbNQFi
HP Printer Support I have tried absolutely everything and wasted my whole day trying to fix it. This product is brand new and shouldn't be needed service the first time I turn it on. I plan on returning it and buying something that actually works
+Hair Post As you have tried the all the possible troubleshooting steps, I would personally suggest you contact our HP phone support for further assistance: www.hp.com/contacthp/ HP printers generally have a 1-year warranty from their purchase date, you can verify the warranty using the following link: bit.ly/2mP3Xrb
Recently my DeskJet 3720 has started feeding paper in on the left side (as you look at the printer) only. I have checked for any paper jams (I cannot see any) have performed resets, checked the carriage for blockages, and even cleaned the rollers with cotton buds. The problem still occurs: as the paper feed starts, only the left side (the guide is in the right place) seems to feed, causing the paper to go in diagonally and jam. Any ideas please, or is it time to book in for a repair? Thankfully, it's still covered by a manufacturers warrantee.
+Andy Gamble Please perform the steps mentioned under this document to fix this issue: bitly.com/2urhKdu
I have carriage jam problem Cartrage stop opposite direction when when I print paper written that carriage jam problem I have clear all printer all things clear but printer show carriage jam problem please help printer model HP Deskjet 3632
+UFAN Gaming YT Please refer to the instructions under this document to fix this issue: bit.ly/3DWOQ7m
No wonder this printer was on sale! This will be my last HP printer.
+MsKwwf Please perform the steps mentioned under this document to fix this issue: hp.care/2fqsLqT
& how to reset hp 3752 to factory settings
+Barbara Szakszon Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds.
I have made all the options indicated in the video and it continues to give an error. The error began to occur when I put some compatible cartridges, but even removing them, it still gives an error.
Also, it doesn't let me scan either.
It also won't let me print the number I need to request an HP ink plan.
+Tania Ortiz Saez Please refer to the instructions under this document to fix this issue: bit.ly/3jL5zmE
I got a new 3775 printer and i tried powering ON but the carriage does not move and there is a thing which obstructs the movement. So what is the solution
+Rajeshwari Ethiraj Check out the following: Printer Carriage Won't Move (Stuck Left)- hp.care/2hn9dm7 hp.care/2hmZxIf It could be any of the various offered solutions, so try then in order.
Thanks the response.. The solution did not work coz this is a new printer and i just unboxed it and going by the manual to install the printer
+Rajeshwari Ethiraj I don't imagine you are doing anything wrong. we appreciate your efforts to try and resolve the issue. Please have a look at this document which will walk you through first-time printer setup: hp.care/2hnybBS
having the exact same problem on an 3752. seems like a little black thing is blocking the ink cartridge from moving. literally plugged it in and tried following the steps online but no luck :S
+MsJeffreyF I understand your printer have carriage jam issue and you have tried all the possible troubleshooting. However, follow the trouble shooting steps in the document: hp.care/2sF0cvo If the issue persists contact HP phone support: www.hp.com/contacthp/
Hi Julie, thanks for contacting!
I understand that you are experiencing a carriage jam issue on your printer.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3IW60F3
Binu - Social Media Tech Support
hi my printer is not powering but theres light on the wireless indicator
+Mary Joy Glino Vlogs Please perform the steps mentioned under this document to fix this issue: bit.ly/2XJWCy2
Well I see nothing has changed with HP. I unpack this printer and got the E3 error RIGHT OUT OF THE BOX! I was really hoping to use this printer as I travel the country in my truck, but failing right out of the box is NOT a good sign.
+James Quecke thanks for reaching out!
I understand that you are experiencing a carriage jam issue on your printer.
I'll do my best to assist you.
Please perform the steps mentioned under this document to fix this issue:
bit.ly/2IE1YEr
Let us know how it goes.
Same happen to me .
Mine doesnt want to print, showin e 3 error and blinking paper jam led. There is no paper jammed BUT some plastic rod under the ink carriage on the left is blocking it moving to the far left side... I dont know what is this rod used for and I cant figure out how to make it moving to unlock ink carriage... Could it be some sensor maybe ??
+Albert Wesker thanks for reaching out!
I understand that you are experiencing a carriage jam issue on your printer.
I'll do my best to assist you.
Please perform the steps mentioned under this document to fix this issue:
bit.ly/2IE1YEr
Let us know how it goes.
@@HPSupport I already fix the problem with service reset with 2 buttons on the printer. Works like new :) Btw all steps mentioned under this link were useless...
Very useful, it worked...thank you
+Vijay Kumar I am glad to know that the video has helped you fix the issue.
I just got the hp 3700 and it came jammed from the left side. I looked for anything in the way and it was a spring with a rubber that is built-in with the printer. How am I supposed to get rid of that? Edit: I never used the printer so there is no paper. It was shipped like this.
+Evil_ Bunny_Nightcore Paper jams can be real or false. The printer might report a paper jam even when there is no jammed paper. The steps in following document apply to both real and false paper jams: bitly.com/2i0zHsO
Just bought it today and I turned it on and it gives E 3 first thing...never used and will not work.
Hello, the model of the printer is 2700, but it is not printing, and there is a flashing signal when the image of the print sheet, as well as a flashing at the Wi-Lay button, and the appearance of the E symbol. Please help
+Mona Moh Please follow the guidelines under this document to fix this issue: bit.ly/3DylrAq
The printer carriage will not slide from left to right and cannot be moved. What is the solution for that? Same error message.
My printer kept jamming because it was going so fast, so I just put in on quiet mode and it now calmy works lol
Hi Judeann, thanks for contacting!
We are delighted to hear that it is working!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
So I just bought this printer and printed like 40 pages the first day. I turned it off, and now I want to use it and keeps on telling me 'E3 error'. It doesn't have any paper jam, I've reinserted the cartridges twice, and nothing. This is frustrating.
+Ana McFly We understand that your HP DeskJet 3700 Printers displays 'E3' Error. Please follow the instructions in following document to fix this issue: hp.care/2npyxc8. If the issue still appears after following the steps in this document, contact an HP Support for further assistance: support.hp.com/us-en/contact-hp
Bought my first and last hp printer get errors can’t even print an information page
Hi Synix, thanks for contacting!
I understand that you are experiencing an issue with your printer.
I will do my best to assist you.
- May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc.?
- If connected to computer, may I know the operating system installed on it?
- May I know the exact error message you are receiving?
Please let us know.
Binu - Social Media Tech Support
We have a HP officejet 7500 model: E910 and it wont stop saying "Open the print-cartridge access door, clear the jam, then press OK, to continue. We watched the video it offers to show where the openings are to look for the jam but we can't find anything that would cause a jam. Any solutions?
My carriage keeps slamming itself to the left and won’t pick up the paper unless i press the load button
+Marisa Vega Please refer to the instructions mentioned under this document to fix this issue: bit.ly/3jL5zmE
The description says HP DeskJet 300 printer series!
My printer hp 3635 black ink blinking/flash light. After print test the indicator symbol appear but after printed remain persist, no indicator at black ink. In the paper test shown code 1= c4eb8000, is there any hardware issue? Please help me.
+Asmadhy Razar Please follow the guidelines under this document to fix this issue: hp.care/2plGNhD
@@HPSupport sorry, its not help.already tried before. Are u know what the code meaning? Code1=c4eb8000
On sale now in the philippines and i bought myself one. Got to use it a few hours and printed a few sheets of my work. Later in the day, experienced a paper jam.
Performed every possible instruction available online (web, youtube etc...) unfortunately none of these work.
Stumbled upon the comments here. There aint no positive remark. How i wish i have seen these much earlier.
Your technical support here in the philippines is just a single office and out of reach frm far away provinces where you even sell your product.
...besides, your technical support are unfriendly. The least they could do is be cordial. Your product is expensive but crashes on the first day
+Abby Sabbaya thanks for reaching out!
I understand that you are experiencing a paper jam issue on your printer.
I'll do my best to assist you.
Please perform the steps mentioned under this document to fix this issue:
bitly.com/2otri8k
Let us know how it goes.
Est ce possible en Français
+Faure C Nous ne disposons pas actuellement de collaborateurs pour vous répondre en français mais nous avons des vidéos traduites qui pourraient vous être utiles. Consultez ruclips.net/video/et8ig_GSGy4/видео.html pour plus de détails ou bien rendez-vous sur la page support.hp.com pour obtenir d'autres options de support.
I have only had my printer a month and in that time I have gone through 3 sets of ink cartridges. Now there is a flashing light and it is saying there is a problem with the cartridges. It wont print at all anymore and II have taken all the steps with no luck. Thanks.
+Scott N sorry to hear you are unhappy with the Page yield. The ink in the cartridge does not dry up, usually, the nozzles get clogged with dried ink from non-use, And then inspect the ink cartridges for any damage, ink buildup, debris, or protective tape on the contacts that might affect the proper functioning of the ink cartridge. Have you tried following the troubleshooting steps:hp.care/2pBQOHM such as running a clean, uninstalling and reinstalling. If you require any assistance, I would recommend contacting HP Support:hp.care/2bQzFkN
I know there is paper jammed and i can't get to it because its stuck in the rollers how do i get to it?
+kassidie perdue Paper jams can be real or false. The printer might report a paper jam even when there is no jammed paper. The steps in the following document apply to both real and false paper jams: bit.ly/2wod3DL
My wife got this, the carriage, without any cartridges installed , will not even attempt to move from far left to the access point and I have 3E error message
+Aaron Wilson thanks for reaching out!
I understand that you are experiencing a carriage jam issue on your printer.
I'll do my best to assist you.
Please perform the steps mentioned under this document to fix this issue:
bit.ly/2IE1YEr
Let us know how it goes.
@@HPSupport nailed it! Printing in perfect form!
I am printing on cards and it worked fine twice and now it wont feed the card in until I push it a little and now it won't print straight. The card moves around while printing.
+A Castro This document provides instructions for loading plain paper, photo paper, cards, and envelopes into the printer: bit.ly/2CmxDEo
I am having the same problem the Carriage for the ink is stuck and will not move to install the ink Finding no HELP SO FAR just telling person to return it Just great!!
Depending on the cause of the issue, it may need to be sent back. Some common fixes will often resolve a carriage jam as the message can be caused by many of the same things that cause a paper jam, with some additonal possibilities. Assuming that your printer is the DeskJet 3700 of the video, you can also look through the full document: HP DeskJet 3700 Printers - 'E3' Error Displays (Carriage Jam) - ( ow.ly/M44l304oSLw ), just be very thorough looking for any debris, which could be many things other than bits of paper.
I already sent back!! First time in my Life I had a Problem With HP Product ..It was the Housing for the ink no paper in it . I was so sad it was my Birthday Present
So the cartridge thing won’t move all the way to the tell me how to fix before distinguish all my anger on to it
+Engagerhombus_DG thanks for reaching out!
I understand that you are experiencing a carriage jam issue on your printer.
I'll do my best to assist you.
Please perform the steps mentioned under this document to fix this issue:
bit.ly/2IE1YEr
Let us know how it goes.
How to repair the printer? There is sticky paper jammed inside
+Usman Affandi Paper jams can be real or false. The printer might report a paper jam even when there is no jammed paper. The steps in following document apply to both real and false paper jams: bitly.com/2i0zHsO For repairs, you need to contact our phone support: Please follow these steps to reach them.
Step 1. Open link: www.hp.com/contacthp
Step 2. Select the product type.
Step 3. Enter the serial number of your device or select let HP detect your product option.
Step 4. Select the country from the drop-down.
Step 5. You should see the HP phone support number.
nah, the carriage just wouldn’t move at all
Hi there, thanks for contacting!
I understand that you are experiencing a carriage jam issue on your printer.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3IW60F3
Binu - Social Media Tech Support
I put in a paper but it is rolled up and wont come out
+J Gonzalez thanks for reaching out!
I understand that you are experiencing a carriage jam issue on your printer.
I'll do my best to assist you.
Please perform the steps mentioned under this document to fix this issue:
bit.ly/2URp1l8
Let us know how it goes.
tried everything and it keeps saying error printing and I do not know what is wrong with it! HELP
+kristina academia HP Print and Scan Doctor is a free tool for Windows to help resolve common printing and scanning problems, such as missing or corrupt print drivers, connectivity issues, firewall issues, scan error messages, printer offline, and print jobs stuck in the print queue. Please perform the steps mentioned in this document to fix this issue: hp.care/2n7mMdH
mine no work!!!! nothing is working i cant find enye thinge jamd!!
+epic jossief thanks for reaching out!
I understand that you are experiencing a carriage jam issue on your printer.
I'll do my best to assist you.
Please perform the steps mentioned under this document to fix this issue:
bit.ly/2IE1YEr
Let us know how it goes.
My printer stopped working, because the color cartridge is empty. I have removed the color cartridge to activate single cartridge mode, but I still cannot print at all. It should print in black and white. I have asked in hp forum with so much info I can give, but no one comes with a good answer. There is one that wrote that it should be driver issue. I have removed all hp drivers/softwares and the printer from control panel and clean installed the printer & driver/software, it still does not fix the issue. I have bought my printer february 2022 so I sill should have warranty but on the HP home page it says that Warranty is expired. I have created a case but I have not received an answer yet. And I cannot finde any telephone number I can call to. I live in Denmark. This is utterly frustrating.
Hi there, thanks for contacting!
I understand that you need to know about printing in black and white only.
I will do my best to assist you.
Change print settings to print with black ink only, or to minimize the use of color ink as mentioned here: bit.ly/3mJvsmP
Binu - Social Media Tech Support
@@HPSupport No that was not my question. I have tried to print in black and white and it didn't help. The link you gave me didn't help either. I need to print only by black ink cartridge without color cartridge. HP Deskjet 3700 should automatically activate single cartridge mode but it doesn't for me and it doesn't print at all. What can I do?
In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty.
Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Binu - Social Media Tech Support
@@HPSupport I followed your link. It has made me log in, but again, I cannot find any phone number or live chat for Danish Customers. This is really frustrating.
@@HPSupport Why there is no phone number or live chat for Danish Customers?
Thank you!!! The part that helped me was about pushing “UP” and watching how your ink cartridges clicked into place!!!!
Stupid paper directions it comes with doesn’t say that clearly AT ALL.
+Vanessa Hunter Glad to know that the video has helped you fix the issue.
I recently bought a printer and having a carriage problem for no reasons
+Areej Mahmood Please perform the steps mentioned under this document to fix this issue: support.hp.com/in-en/product/hp-deskjet-3700-all-in-one-printer-series/8954253/document/c06451460
Returning mine
Hi Doreth, thanks for contacting!
I understand that you are experiencing a carriage jam issue on your printer.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3jL5zmE
Binu - Social Media Tech Support
I am not impressed with this item, there is a black rubber flap that pops up from the bottom on the (L) side of the ink cartridge carrier, it causes a paper jam every time I try to print a document. Rarely do I ever catch it in its proper position (down) I am wasting tons of ink, paper and Avery Labels. SO DISAPPOINTED IN THIS ITEM.
+Rhonda Jones Remove all paper or objects from the input tray before removing paper or objects from any other areas of the printer. Damage to the printer can occur if the input tray is not cleared first: hp.care/2r6uh6l
My printer has refused to recognize more than 2 new ink cartridges. Im so done with HP!!!!
+jiranika thanks for reaching out!
I understand that you are experiencing an issue with an ink cartridge on your printer.
I'll do my best to assist you.
After you install an ink cartridge, if an Incompatible Ink Cartridge or Ink Cartridges Missing error message displays on the printer control panel or computer screen, the steps in this document should help you fix the issue: hp.care/2tf8Yh8
Let us know how it goes.
I brought this about 2 months ago, but never tried to use it until today. The ink tray would not even move. Restarted the printer and the ink tray sounded like it was broken. I tried to slide it like the video instructed, but it was so difficult I stopped because I thought I was going to break it. Please for the love of god don't waste your money on this.
+George Robinson Please perform the steps mentioned under this document to fix this issue: bit.ly/2URp1l8
I want to remove PDF access from my Deskject 3700 How do I do that?
please use the Indonesian translation please
+channel custom android Hey there, thanks for reaching out.
The support here is in English only. If you could post back in English, I'd be glad to help?
If in case you need support in your language, I'd recommend you to contact HP Phone Support in your region.
Please follow these steps to reach them.
Step 1. Open link: support.hp.com/us-en/contact-hp?openCLC=tru
Step 2. Select the product type.
Step 3. Enter the serial number of your device or select let HP detect your product option.
Step 4. Select the country from the drop-down.
Step 5. You should see the HP phone support number.
bruh i just dropped the whole printer and this happened 😂
+thrillix Please perform the steps mentioned under this document to fix this issue: bit.ly/3mqgocm
Please. Translate tamil my printer is not success to print
+Eswara Mani thanks for reaching out.
The support here is in English only. If you could post back in English, I'd be glad to help?
If in case you need support in your language, I'd recommend you to contact HP Phone Support in your region.
Please follow these steps to reach them.
Step 1. Open link: support.hp.com/us-en/contact-hp?openCLC=tru
Step 2. Select the product type.
Step 3. Enter the serial number of your device or select let HP detect your product option.
Step 4. Select the country from the drop-down.
Step 5. You should see the HP phone support number.
This has printer has been shitty since day 1. It takes a while to print using bluetooth, printing quality is shit and now the ink's been blinking even though I've already installed a new cartridge. I seriously wasted money buying new cartridges because the service center here in Philippines is refusing to actually fix whatever the problem is on the printer. They always advice to buy a new ink because "its probably because oF tHe cArTrIdGe"
+Athena thanks for reaching out!
I understand that you are experiencing an issue with ink cartridges on your printer.
I'll do my best to assist you.
Please perform the steps mentioned under this document to fix this issue:
bit.ly/39qxj8i
Let us know how it goes.
Hate this printer! I've had trouble with it every since i've purchased it. Paper jam, after paper jam, after paper jam!! Sucks more than three pieces of paper through the machine at a time. Aint nobody got time for this! I threw away the box so i don't know if i can take it back.
+Toni Yancey thanks for reaching out!
I understand that you are experiencing a paper jam issue on your printer.
I'll do my best to assist you.
Please perform the steps mentioned under this document to fix this issue:
bit.ly/2NZ8JCz
Let us know how it goes.
HATE THIS PRINTER. THIS IS MY SECOND UNIT AND IT BROKE DOWN AGAIN!
+Lora Singun thanks for reaching out!
I understand that you are experiencing a carriage jam issue on your printer.
I'll do my best to assist you.
Please perform the steps mentioned under this document to fix this issue:
hp.care/2qs6r4m
Let us know how it goes.
This type of hp 3700 printers worthless your money,,
This hp printer cartridge error problem meny more times,,
Very bad experiences,,,
+ஏர்ர கொல்ல thanks for reaching out!
I understand that you are experiencing a carriage jam issue on your printer..
I'll do my best to assist you.
Please perform the steps mentioned under this document to fix this issue: bit.ly/2IE1YEr
Let us know how it goes.
Taking mine back to the store. Just bought it two days ago. Only been set up one day. Only printed 3 pages and it doesn't work. Nothing but junk. Worst printer ever. Unable to reach HP on the phone and that virtual chat is a joke.
+Niecey Please perform the steps mentioned under this document to fix this issue:
bit.ly/2IE1YEr
Let us know how it goes.
This is the worst printer i have ever owned, what a piece of absolute junk.. Why is there no paper guide in the filling tray? Its error after error in the paper feeding system.
Hp used to be good, but after being mislead in the spec of a pre build system and then ignored when questioning it.. this printer was the last drip that flooded the bucket. I DO NOT RECOMMAND ANY HP PRODUCT CURRENTLY AS PROFIT CLEARLY GOES BEFORE CUSTOMER
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue with your HP DeskJet 3700 Printer.
I will do my best to assist you.
Could you please elaborate the issue you are experiencing?
May I know the exact error message you are receiving?
Please let us know!
Binu-HP Social Media Tech Support
This is so stupid why cant you just open the damn thing like any other printer
+Ascendant Soaps Please perform the steps mentioned under this document to fix this issue: bit.ly/2URp1l8
@@HPSupport None of those steps worked the printer sucks just discontinue it.
Piece of Garbage. Always giving errors, E3 error, got it to work. Now bought new color from hp and the garbage printer tells me there is no color , its empty. 24€ for new color is much money and even more when it dosnt work. This print mafia when color cost just 1€. and again, never had a printer that gave so much troubles.
+Ricardo Santos thanks for reaching out!
I understand that you are experiencing an issue with cartridges on your printer.
I'll do my best to assist you.
The steps in this document should help you fix the issue: hp.care/2uDjvD2
Let us know how it goes.
I have a hp deskjet 4120e and i have the E3 error for ages there were no paper jams or anything eles i looked around spent 4 hours trying to fix it and i noticed that the ink cartridge were suck and would only move a littel so i tried taking the color one out and it worked HP DONT GIVE U ANY OTHER REASONS ALL IT SAID ON THE APP WAS CLEAN INK CARTRIDGES AND LOOK FOR PAPER JAMS LIKE WHAT IF THERES NON WHAT ELES ARE U GONANA DO NOW I CAN ONLY USE BLACK INK CARTRIDGES NOW HP IS CRAPP
Hi there, My apologies for the inconvenience, in order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - hp.care/49us1Y4
Regards,
HP Support
This is quite possibly the worst printer to ever exist, there's no way to fix this piece of garbage. Throw it in the bin it's gonna save u time
+TECH JK thanks for reaching out!
I understand that you are experiencing a carriage jam issue on your printer.
I'll do my best to assist you.
Please perform the steps mentioned under this document to fix this issue:
bit.ly/37RdQN0
Let us know how it goes.
the worst printer ever made
+Tamsin Topolski Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3MDhezp
Paper stuck , cant reach to pull it out.
+kalyani Ganesh Please perform the steps mentioned under this document to fxi the paper jam issue: bit.ly/2t68Wvx