Please update this video with the latest eSIM options available on Android devices for the benefit of other Android users. Thankfully my Android OS helped me when I came to APN details (add APN to the eSIM 2 option). Also, I was much relieved when I found the "Automatically Connect" eSIM setting in Android. Samsung Galaxy Note 20 5G
I also have a newer Galaxy settings. Did you have to turn off your original SIM when you start using the eSIM so that it doesn't accidentally roam and connect before your eSIM does?
@@shirmantan Yes, I turned my original SIM off _after_ I had finished following the in-app Airalo instructions to connect / switch on the eSIM. On the return journey out of my selected Airalo Region plan I switched the original SIM (telecom provider International Roaming) back on and switched off the eSIM in settings after archiving / stopping the Region plan in the Airalo App. TL;DR: Yes, I switched my original SIM off _after_ I knew that the eSIM was properly connected.
6 месяцев назад
what if I still want to receive sms from my home country like 2fa codes?
The point of eSIMs is to keep your existing phone number while abroad. So, yes, sms will still work on your phone over eSIM and I presume that Two-Factor Authentication will not be impeded. . But please let me reiterate: I am Not an expert, I just managed to use eSIM for what I needed abroad in 2023 and not anymore than that.
6 месяцев назад
@@cavanaghcreative_YT I was just wondering if you have to leave the original sim on to get sms codes for 2fa.
Hello Anna! Thank you for your feedback. We are aiming to provide user-friendly products for our users. Kindly send us an email at support@airalo.com or chat with us through your Airalo app so that we can better assist you with your concern. We look forward to hearing from you.
Hi there! Thank you for your comment. Please find our most updated list of eSIM-compatible devices by following this link: www.airalo.com/help/about-airalo/what-devices-support-esim. Please don't hesitate to reach out if you have other questions or concerns.
Hi @heyitsheidijay, Thanks for your comment. You must manually turn your primary SIM OFF to activate your eSIM and avoid roaming charges. If you require further assistance with the settings, you can send us an email at support@airalo.com. You can also connect with us through chat using your Airalo app and/or our website. We look forward to hearing from you.
Will be easier to listen to the instructions if the background music is set a lot lower or mute the music when the narrator is speaking, Thank you so much. it may help many costumers.
Hello! You can use your local SIM normally while not in the destination country, even if the eSIM is installed, you only need to activate the primary SIM. When you arrive at your destination, you can enable the eSIM and start using it. Please note that Airalo eSIM only works in the destination country.
Hi! We are sorry to hear about the feedback. We are here to help you. If you need assistance, please don't hesitate to email us at support@airalo.com or chat with us in the Airalo app.
Yes, it's time to update the video, the company didn't bother to do it. It looks like my money has been wasted. Is it possible to get a refund? I don't really want to spend my holidays trying to work out this puzzle 🤔
Hi there. thanks for your comment! We'd like to address your concern in a detailed manner. Please try contacting us via DM, our APP, or send us an email at support@airalo.com so we can further assist you. Have a great day ahead!
Hi there! thank you for your comment. We would like to help you and guide you through the process so we can improve your eSIM experience. Can you please send us an email at support@airalo.com so we can assist you further? You can also connect with us through chat using your Airalo app and/or our website. We look forward to hearing from you.
Hi @mariuszroguski4709 thanks for your comment! We'd like to help you with your question in a detailed manner. Please try contacting us via DM, our APP, or send us an email at support@airalo.com so we can further assist you. Have a great day ahead!
Hi @user-pn1le2mn4t thank you for your comment. We understand your concern. We are doing our best to improve the quality of the service and work of our support team, this includes our response times. Please feel free to contact us if you need any assistance. We are here for you!
Hola @euniceenriquez2882 Gracias por tu comentario. Nos gustaría atender tu pregunta de una manera mas detallada. Por favor contáctanos vía DM, nuestra APP o envíanos un email a support@airalo.com para poder brindarte mayor soporte. Ten un excelente día.
Hola @MariaangelicaLatorreheckersdor Gracias por tu comentario. Contamos con soporte en Español. Por favor contáctanos vía DM, nuestra APP o envíanos un email a support@airalo.com para poder brindarte mayor soporte. Ten un excelente día.
Hi! We appreciate your feedback. Our goal is to ensure that all the steps are covered for installing the eSIM for it is very important for the service to work. You may also visit our website, www.airalo.com for more information.
I have swapped out the SIM card when traveling overseas before. This procedure looks so complicated, I'm hesitant about even attempting it.
Please update this video with the latest eSIM options available on Android devices for the benefit of other Android users.
Thankfully my Android OS helped me when I came to APN details (add APN to the eSIM 2 option).
Also, I was much relieved when I found the "Automatically Connect" eSIM setting in Android.
Samsung Galaxy Note 20 5G
I also have a newer Galaxy settings. Did you have to turn off your original SIM when you start using the eSIM so that it doesn't accidentally roam and connect before your eSIM does?
@@shirmantan Yes, I turned my original SIM off _after_ I had finished following the in-app Airalo instructions to connect / switch on the eSIM.
On the return journey out of my selected Airalo Region plan I switched the original SIM (telecom provider International Roaming) back on and switched off the eSIM in settings after archiving / stopping the Region plan in the Airalo App.
TL;DR: Yes, I switched my original SIM off _after_ I knew that the eSIM was properly connected.
what if I still want to receive sms from my home country like 2fa codes?
The point of eSIMs is to keep your existing phone number while abroad. So, yes, sms will still work on your phone over eSIM and I presume that Two-Factor Authentication will not be impeded.
.
But please let me reiterate: I am Not an expert, I just managed to use eSIM for what I needed abroad in 2023 and not anymore than that.
@@cavanaghcreative_YT I was just wondering if you have to leave the original sim on to get sms codes for 2fa.
8 min video to explain something it means its not user freindly...
Hello Anna! Thank you for your feedback. We are aiming to provide user-friendly products for our users. Kindly send us an email at support@airalo.com or chat with us through your Airalo app so that we can better assist you with your concern. We look forward to hearing from you.
Is it available for galaxy s23+??? I really need to know
Hi there! Thank you for your comment. Please find our most updated list of eSIM-compatible devices by following this link: www.airalo.com/help/about-airalo/what-devices-support-esim. Please don't hesitate to reach out if you have other questions or concerns.
Will i need to manually turn off my physical sim card or will turning on my eSim do that for me? Thanks!
Hi @heyitsheidijay, Thanks for your comment. You must manually turn your primary SIM OFF to activate your eSIM and avoid roaming charges. If you require further assistance with the settings, you can send us an email at support@airalo.com. You can also connect with us through chat using your Airalo app and/or our website. We look forward to hearing from you.
Will be easier to listen to the instructions if the background music is set a lot lower or mute the music when the narrator is speaking, Thank you so much. it may help many costumers.
Once activated, you won't be able to call people unless if you are inside the country in which you installed the esim for right?
Hello! You can use your local SIM normally while not in the destination country, even if the eSIM is installed, you only need to activate the primary SIM. When you arrive at your destination, you can enable the eSIM and start using it. Please note that Airalo eSIM only works in the destination country.
too complicated
Hi! We are sorry to hear about the feedback. We are here to help you. If you need assistance, please don't hesitate to email us at support@airalo.com or chat with us in the Airalo app.
Yes, it's time to update the video, the company didn't bother to do it.
It looks like my money has been wasted. Is it possible to get a refund? I don't really want to spend my holidays trying to work out this puzzle 🤔
Hi there. thanks for your comment! We'd like to address your concern in a detailed manner. Please try contacting us via DM, our APP, or send us an email at support@airalo.com so we can further assist you. Have a great day ahead!
I was hoping to use this esim (jan '24) but this looks overly complicated!
Hi there! thank you for your comment. We would like to help you and guide you through the process so we can improve your eSIM experience. Can you please send us an email at support@airalo.com so we can assist you further? You can also connect with us through chat using your Airalo app and/or our website. We look forward to hearing from you.
It cannot be this complicated. Also why do i need a separate screen for the QR?
Hi @mariuszroguski4709 thanks for your comment! We'd like to help you with your question in a detailed manner. Please try contacting us via DM, our APP, or send us an email at support@airalo.com so we can further assist you. Have a great day ahead!
Please Email Airalo Support at your destination???? 1- look for wifi. 2- Wait for a day or 2 someone will assist you 😂😂
Hi @user-pn1le2mn4t thank you for your comment. We understand your concern. We are doing our best to improve the quality of the service and work of our support team, this includes our response times. Please feel free to contact us if you need any assistance. We are here for you!
Hola. Está tarjeta es compatible con equipo POCO versión MIUI Global 14.0.6????
@@airalocom hola
Hola @euniceenriquez2882 Gracias por tu comentario. Nos gustaría atender tu pregunta de una manera mas detallada. Por favor contáctanos vía DM, nuestra APP o envíanos un email a support@airalo.com para poder brindarte mayor soporte. Ten un excelente día.
Traducir en español
Hola @MariaangelicaLatorreheckersdor Gracias por tu comentario. Contamos con soporte en Español. Por favor contáctanos vía DM, nuestra APP o envíanos un email a support@airalo.com para poder brindarte mayor soporte. Ten un excelente día.
Why does this video need to be 8 minutes, damn
Hi! We appreciate your feedback. Our goal is to ensure that all the steps are covered for installing the eSIM for it is very important for the service to work. You may also visit our website, www.airalo.com for more information.