Hertz accused of “ruining innocent lives” by filing false stolen car reports against customers
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- Опубликовано: 19 июл 2022
- Hertz admitted it files on average 3,365 police reports every year alleging a customer stole one of its rental cars. » Watch more WTHR 13News:Watch Live and On-Demand Videos on WTHR | Indianapolis, Indiana | wthr.com
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If we are "innocent until proven guilty", how is it possible to spend weeks/months in jail *without even getting a trial first???*
#MafiaGovernment #WeHaveNoRights
I wonder if HERTZ is in on the scam. You know insurance covers all those "stolen" vehicles.
I believe tht
Exactly! Whatever scam hertz is trying to pull, it's definitely money motivated..but the need the law involved so it looks legitimate..
Sounds like it.
Sounds about right... or employee's
I would guess they are self insured. More likely employees are in on it.
New campaign slogan, " when you rent from Hertz, it really Hurts!"
You beat me to it!😆
Good joke 🤣 but you don't have to rent from them to get hurt. That's really awful 😞
I'm hoping Hertz goes the direction blockbuster did
They already have, only difference is they are trying to come out of bankruptcy.
wow. wtf did blockbuster do to you?
@@thatscool1550 they must of paid a bunch of $1 rewind fees
I think what Sir Casm is referring to is artificial late fees. Managers instructed employees to not check movies back into the system until they were late. They literally sat in the back/behind counters even though you returned them in-store as opposed to the night drop (which they claim is how&why late fees were “mistakenly” tacked on).
@@thatscool1550 NOTHING! 😄 The only thing Blockbuster is guilty of is their stupidity for turning down Netflix when Netflix came to them with their idea. 🫣 Talk about taking an “L”. 🥴
Everyone should be sharing this with friends and relatives to stay clear of Hertz
They need to go out of biz and be sued to poor house.
The one dude did not even rent from them and got thrown in jail. No one is safe!
Oh yeah😅😅😅
Why is Hertz still in operation? They need to go out of business.
Chapter 11
Corporations never pay for what they do
Because people still rent their cars.
The question you should be asking is Why are people still renting from them
@@Goch46because nothing matters to people *UNTIL* it happens to them
They need to sue and have Hertz closed down permanently!!! They still have people falsely arrested nothing has changed.
I no longer rent cars from this company ever since I heard similar stories on the news. Luckily there are alternatives where I live.
U don't have to rent their cars. You just need someone to steal your identity.
Thank you.
Hertz, Thrifty and all the others under Hertz do this. They also charge outrageous fees for say a 1 dollar toll they want and bill 30 dollar billing fee.
Years ago I was part of a class action suit against Hertz for overcharging it's customers.
Horrible company.
I was in one for Hertz illegally turning over our information to the toll booths. I got 40 dollars. Lol.
where is this at because i was charged over 1 thousands dollars for 5 days
@@saviisonn I rented a car from Hertz at the LAX.
Everyone should get together and sue the holy crap out them.
We are… worse experience of my life
Either that or just throw sticks of dynamite n as many of Hertz offices possble
I feel for you and your family. Please know you are an inspiration to me and to untold numbers of people being attacked by corporate criminals. They are all being held Accountable and the people they attempted to terrorize, extort and destroy are the same people that are taking there money and putting there asses in jail. Keep up the Great work! 👍😁✨
@@davidsutton2778 I only liked your comment so I could get on a government watch list. That is all. 😁
@@chanderandavon7553 So glad I can help. Watch out for Big Brother
I thought it was illegal to file a false police report, why can’t the cops do something to Hertz?
Hertz is turning something a civil court should be dealing with into a criminal case by how they are reporting these "thefts".
That should be a crime in itself.
The police reports weren’t false, both cars were stolen. Just happens that Drew didn’t actually steal it, someone else did in his name. Kevin sounds like he straight up stole that car for 3 months
@@jonshin31 awwww,corporate boot licker
because corporate that's why. Corporates are appearantly above the law
@@jonshin31🤡
I don't understand why the guy who had a Hertz rental in his driveway didn't return the car (or at least get in touch with Hertz) even after repeated attempts by the manager to contact him leaving notes on the car and on his front and back door?
That one is definitely odd
Yea why arent they reporting this clearly so it makes sense?
That one is very odd. Was he not renewing his rental? Why was it parked in his driveway? That one doesn't fit the narrative.
Hearing all those people and what they have been going through, I will definitely never rent a car from Hertz
Hertz is the absolute worst.
I hope this guy sues the shit out of Hertz. They should be put out of business tomorrow.
oj simpson did tv commercials for hertz in the 70 s or 80 s
And the sickest part of it all is that all they will do is change their name file bankruptcy and start a new company and no one will be apologized to
Disgraceful for this to happen
What we saw was two entirely different stories! The first guy had nothing to do with the rental car at all, and was a victim of identity theft. The second guy had indeed rented a car and hadn’t returned it still three months later. That makes me wonder about the more than 300 other cases. How many of them are people who never rented the car in the first place but we’re victims of identity theft, how many are people who rented the car and never gave it back, and how many had a completely different scenario? We cannot make any conclusion about a pattern based on these two very distinctly different scenarios
Yes. Going to jail when you’re innocent makes you fear cops AND the justice system. I’ve been there and even though it’s been 2 years since it happened I STILL have nightmares about going back. Forty three days of my life was stolen.
Awwww....poor baby
I know. You start to doubt yourself. You blame yourself after all your hardwork to be a good citizen. It makes you distrust the system and everyone.
I pray you heal
Yup and I was the victim of a violent crime and I was arrested by the pigs too after my wife pointed the finger and falsely accused me after our fight.
You didn't mention What You did wrong...
@@vvy4egh bro use your brain. I was replying to the lady's situation in the comment not the man. By doubt I mean wondering what is it one did wrong to have to go through injustice.
Think before you f'n comment.
It easier for you to spill ignorance if you've never been through such scenario. You definitely don't know how it feels like...it takes support from truly loved ones to get through.
Police should have checked the drivers license then realized it was not him because not the same number
Exactly and it's a rental too
What makes you think police are smart enough to do that? 😂
DON'T EVER RENT FROM HERTZ!
BOYCOTT HERTZ!!!
This sounds like a big scam by hertz. Follow the money. It sounds like they are manufacturing these “Stolen cars” and making money from insurance off this. I hope this class action suit is successful.
All those arrests will forever be on their record and will have a negative impact on their lives.
This will be the demise of Hertz.
Arrests aren't relevant after 7 years.
It's still unfair though.
@@spikefivefivefive charges are
If Hertz is filing false police reports to collect on their stolen cars, you'd think their insurance underwriters would investigate before they paid out to Hertz in the first place?
Hertz been doing this for the longest....I wouldn't rent from them if my life depended on it
Hertz employees need to go to jail and pay up for what they are doing. This is so awful!
Many people in the comments, like you, don't get it. Hertz was as blind to what happened, same as the people jailed. Someone with stolen ID, who rented a car and never brought it back was the only person who knew what was going on.
@@DavianSinner Listen missy, YOU ARE the PERSON THAT DOESN'T GET IT! So with your wacked out theory, don't you know that many unsuspecting people who never rented from Hertz were arrested?? Read up on the whole story before you make bad assumptions, idiot!
@@AB-cd2ic Yes, just like the first guy never rented from Hertz. Hertz had nothing to do with it, other than their car being stolen from them by an ID thief. Open your ears.
I am unclear as to why that guy Kevin is being included in the story. Didn’t he still have the car three months after he was supposed to have returned it? Isn’t that different from all those people who never rented the car but it was rented using a stolen identity? And I’m not clear on where hurts was at fault if somebody rented the car using a stolen identity. Isn’t that on the person who stole their identity?
Kevin is a thief
I agree my guess they are trying to make customers look like they steal and showed an example but that's one but they jailed alot of innocent people too they should be held accountable
Agreed, sounds awfully like Kevin stole this car
@@jonshin31 yep he’s a thief!!!
@@juliaweber212 But DID they jail a lot of innocent people? Or was Kevin the representative example of "falsely arrested" people?
After hearing this story and thousands like it, I will never _ever_ do business with hertz again. Ever.
No apology would suffice.
Hertz needs to be held accountable! Unless the executives at Hertz are stupid, they MUST know that criminals are not stupid and would not use their own identity. The first thing they should have done was to confirm identity theft or not. They just wanted to get insurance claim as soon as possible without caring about the innocent people they knew would get hurt. Their negligence for convenience should be held accountable!!! This so horrible I hope these people sue in court and surely they must win so this does not happen to anyone else. These “settlements” are not enough, they need to a systemic change. Maybe they should start by having a better customer identity verification system which is obviously not working. Beginning to think they want some cars stolen to collect. Do you think banks give out loans to people with fake identity, no they have a system in place that works most of the time. It’s costing the insurance companies and innocent people while all they have to do is file a police report to collect insurance. That’s not right.
I'll walk before I rent from Hertz
Don't rent from hertz got it
This shit is still going on?!
The fact that people are still renting from their is CRAZY!!!!!
You out to see how Hertz treats Lyft drivers that charge us $355.00 @ week. For horrible
Maintenance on the cars. I'm driving one that's. Has 115,000 miles. Beyond criminal
The process has to change a judge signed a warrant and Everything smh
I no longer rent cars from a national rental car company. I always go through Turo to rent a car through an individual.
Holy crap. Their STILL doing this? this has been going on for years and there have been numerous exposès and lawsuits. I guess it's cheaper for them to ignore it then stop.
I too regret renting from Hertz. from the guy at the 'Pep Boys' who was rude as hell, to the false charges, to the waiting a week to even charge me!! its been a Big Regret.
How is this company even still in business after what they have done to people? Who would be stupid enough to use them ever again?
I can’t believe they’re still doing this!!
Looks like everyone is guilty of stealing one of their cars.
I don’t ever wish for a business failing but there have been way too many victims by hertz. Everyone needs to boycott them out of their own safety
The judge that issue the warrant and the prosecutor who recommended to warrant should be held accountable. Can’t even cross reference the persons driver ID number? That’s crazy
And they are STILL acting like this. Poor customer service. Arrogant representatives. 500 dollar deposits for people who rent 20 times a year. Hertz needs to shut down.
Why people continue to use these fraudulent car rental agencies is stupidly amazing
I used Hertz last March when my wife and I flew into Vegas and then vacationed in Utah. It was fast, excellent customer service and a great vehicle. However, there may be a warrant out for my arrest, lol! We are going to AZ in October, not sure who we will be renting from there. Any suggestions for this stupidly amazing guy?
@@peteshallcross787Enterprise
Curious about guy #2 with the car in the driveway. Was he still paying the rental charges? If not, wasnt it stolen????
Just stop
Law enforcement *can* ask for details / paperwork on warrants for verification when something seems off--like a citizen without a criminal record stating that they've never even been to the state where a supposed cause is claimed. Just assuming validity in a case like that is hubris, not just "doing your job." LE knows that this happens, and especially if they saw it was related to Hertz, they should certainly be aware that this company has been renowned for filing false theft claims against its own customers for years. As soon as multiple reports were made about this years ago and the company refused to take responsibility, I stopped renting from them and will never use them again. They went bankrupt, but it should have been a liquidation, not reorganization of a criminal enterprise.
Wait a minute, had that first guy ever rented from Hertz? It said someone had stolen his identity and then rented the car, so that could happen to anyone!
Exactly 💯 It's like a rock falling from sky!
Bingo. Someone here gets it.
Something very fishy here. Hertz, a culprit in this scam.
I saw another video on the matter and this man really broke it down. He said one of the main reasons that they like to report vehicles stolen is that it’s cheaper (practically free) for the police to retrieve a vehicle than it is for a repossession agency to do it.
THEIR STILL DOING THAT CRAP ?!? ❤️☮️🙏
Please sue hertz and find out if they paid back the money the insurance has gave them
I used to work for AAA and I can say there was plenty of horror stories with both hertz and AAA as companies not caring at all about the interests of their customers. They actively advised us to lie to people about what service orders say among other things. Very shady companies that go entirely off brand recognition
Years later and they’re still doing this? We need a congressional committee to investigate hertz
I will never rent a car from Hertz. They are evil if they are doing 💩 like that.
I would want a copy of everything on purchase and return and a signature from a employee for confirmation . Thats if I had to rent from hertz. But I would never after hearing this crap. Ruining peoples lives because they failed their job. That's filing false reports, and probably some fraud as well. But look at who the ceo is, look at his money made.. This was done intentionally and that needs investigation from the top down to the employees who probably became involved without knowledge.
Exactly
Hertz can run all the commercials with Tom Brady they want, but what they’ve done to many customers warrants us to never do business with them for our own good. Doing business with Hertz is not worth the risk, period.
Right, I returned my lyft express car and they kept sending me text messages to return the car after I had returned the car! They are now saying that I owe them 2300.00 for 5 weeks no way would lyft allow you to drive for 5 weeks without paying for the car every week! You can't get paid until you pay for the car! 400.00 per week
I haven’t rented many cars, and I’ve never used Hertz, but I have had this same issue with AT&T and First Tennessee Bank. It’s almost as if their employees aren’t trained well enough, or forget to press whatever button marks the account closed, but the customer is the one who is responsible for their employee’s mistake.
All those Hertz people who filed false reports need to be sent to jail, that would eliminate this foolishness quickly.
Simple solution: don't rent from Hertz. When income and stock price drops enough and makes the company really Hertz enough, they will change their practices. 😎
How is this possible? Why is this being allowed to happen!!
Since the two examples they give were so dramatically different, I find it hard to say that this is a particular kind of systemic problem. The first guy was a victim of identity theft, and it appears that hertz was also a victim of that. But the second guy seemed to have kept the car three months after he was supposed to have returned it. They seem like two entirely different circumstances, which makes me wonder if the other 300 and some odd circumstances are also different. Is it really a single systemic problem, or is it being presented as a single systemic problem when it might be several dozen different problems?
I'm confused, the first man and others with stolen identity did not steal cars and are being treated unfairly completely. The second guy though, so he just was refusing to return the car so long the rental manager had to locate the car by GPS and left notes to return it but he didn't until they had to file a police report. Seems like two different situations logically.
Stop using Hertz
Anyone renting from Hertz is crazy.
I'll make sure I don't rent from Hertz. Last time I rented a car from Hertz 6 months ago, I canceled it because the car was a hybrid and had issues with the battery.
What the heck, really sad to see this report! That’s absolutely irresponsible by the Hertz’s Management folks, Hertz as a whole need to find away to stop falsely file wrongfully report on law abiding people! This is like the game of Russian Roulette
These aren't even the worst cases perpetrated by hertz. There is one that was reported stolen returned rented to a new customer and was never reported that it was recovered so the new renter was arrested. Other customers extended the contract, paid in full but somehow hertz reported it stolen.
Remember that incident but not sure which company.
Hertz has been pulling this for years. Sue the shit out of those criminals.
As someone else said:
*Renting from Hertz really Hurts*
Isn't it against the law to file a false police report? That would be a criminal offense. Plus, there is obviously a civil lawsuit to ensue.
I was illegally arrested in Alabama in 2000. No apologies, no nothing!! Just ignorance!
I haven't heard of this epidemic until this video and the 3 people from Atlanta. I will NEVER rent from hertz again. Absolute TRASH!
Don't use Hertz. Sue, sue, sue.
What a traumatizing experience! Innocent people getting arrested out of the blue and going to jail for having done NOTHING!
I rented a car from Hertz once and now I thank my guardian angels for not having got caught up in their crap. It must be run by some sick psycho.
That is terrible, I don't understand how American legal system can allow this to happen. It would not happen here in Australia.
The issue is it is far too easy for anyone to create a police report that the Police seem to do little due diligence on before creating arrest warrants.
There is no "due diligence". A police report is filed, then comes the affidavit and subsequent arrest warrant.
Then you are jailed and forced to prove that you are innocent rather than to have them prove you are guilty...
And when the jails and States recieve money for the amount of people it has incarcerated, the incentive is to lock up anyone and everyone..
This isn't unique to the "American" legal system. It happens in all countries. Its only in the US where independent (e.g. not state owned) news outlets report the issues. In other countries, there is not public outrage and no compensation for the victims.
Hertz needs to be charged for false reports
Sound like Hertz is breaking the law by filing false reports.
To start any hertz employee that files a false report should be thrown in jail and fined. If I filed a false report I would be jailed
No commonsense useless dont rent from there again
The second guy was not in the right if he kept the car for months without paying for it. On the other hand why didn’t they just bill his credit card for all the days he kept the car.
Yeah at first I thought his story was gonna be like the others then hearing that he kept the car for months I was thinking why are they treating his story as if it's the same?
This is exactly why I only rent from enterprise or avis never rented from hertz now I'm glad I never did!!!!
Yes, class action. That's what I've been waiting to see. I hope they get sued out of business.
Settlement offers. Corporations using the law to extort its customers and when that backfires, buying their way out. One serious Class Action in the billions of dollars ought to compensate the class for the loss of social standing and trauma. Ditto banks and home foreclosures, evictions, job terminations, etc. it’s time corporations are held to account like everyone else.
class actions pay attorneys, not the injured parties.
Try this last year i rented a car from hertz in LA, upon arrival they tell us they don’t take debit cards mind you we booked the vehicle 3 weeks before. We get there on an as camero leave with a hyundai veloster and had to pay 500 more than the sports car because of a fee, mind you they took the payment and the debit card with no issue 3 weeks before…. We drive to our airbnb only to have the vehicle towed half way through the trip from our parking space with no explanation by a tow company located right next to the nearest hertz… where they then attempted to charge us after us being stranded 4 days using uber to get around… called the entire trip to no avail, they never contacted the tow truck company and even worse we paid for coverage of tows and accidents… Hertz is rotten
Im confused if the drivers license number on the report was wrong, he should of been cleared of any charges right away.
They should go full Enron on Hertz.
The world can live without it.
the book needs to. e thrown at hertz. how can this BS still be allowed to happen. everything hertz accuses people of needs to be red flagged and dissected with the huge number of false accusations they keep pedaling into the court system. let's also see them getting their own thrown in jail.
Hertz better give people millions. Hertz should lose its license to rent vehicles.
Although my Hertz rental was returned on time they fraudulently charged my credit card an additional $2,300. They gave me return instructions for evening hours (up until 11 pm) but when I arrived at 8 pm there was no one there. The interior lights were on, a computer monitor was on, and my phone calls to the location were unanswered. I locked the keys in the vehicle which was parked directly in front of the entrance so it could not be missed. 3 weeks later they charged my card. I'm starting a small claims action.I forgot to mention, before I was able to rent this vehicle I was forced to pay a $115.00 fee for running a toll booth in New Jersey 7 years ago when I had a prior Hertz Rental Car. For what it's worth "I was never in New Jersey"!
Well, Drew actually stole the car though. He had it 3 months after it was due back. It was in his drive way. He was left notes to return it. So I can't really feel sorry for that guy at all. He never even said why he still had the car 3 months past when it was due. The first dude though got a shitty deal. I feel sorry for him.
Drew was the first guy. Kevin was the guy with the car in his driveway for months.
If he left notes though
You're wrong you idiot
@@bjchit Yeah I confused the names. My bad. Still though, the 2nd guy had the car for 3 months past and was given notes. There is no reason for him not to give it back. The first guy was certainly screwed over by Hertz though.
Yes this video failed to give the explanation why Kevin had the car so long past the due date. He may have extended it, but this video is incomplete to put his story in without better explaining it.
Sue the shit out of them.
I smell a class action lawsuit coming!
WITH THIS KNOWLEDGE BEING PUBLIC FOR A FEW YEARS NOW, these victims should be able to sue the police departments that take any stolen car report from Hertz.
thats not how it works lmao
@@brandonatkinson2566 I know That's why i wrote "should".
The car was in the guy's driveway for a month? Had he not paid? Was his rental agreement over and he hadn't renewed? There's something we're not being told.
I would never rent a Hertz car ever. I don't think I ever did before
These poor people who were arrested for no fault of their own. I hope they sue Hertz big time.
I went to a local HERTZ office to rent a car because my car was at the shop, and the lady in there "out of the blue" told me she can not rent me a car, because of my low credit score. Now, I wonder why HERTZ want my credit score ?...I am not buying a car. Where is the Federal Trade Commission when deceptive practices are used? or when innocent people are dragged to jail because they returned a car late?
Where does it hurts in my engine hurts 🤣🤣🤣🤣🤣🤣🤣🤣🤣💯
Hertz and the police are hurting together they must be best friends 🤣🤣🤣🤣🤣🤣🤣🤣💯
They call it in stolen and illegally used a mailbox. Priceless.
I will never use Hertz. They are crazy.
That lawsuit needs to compensate each victim with at least a million
Any individual or company that ever accuses me of a crime I didn't commit wouldn't get the dignity of a day in court.
I'd settle things with them in a more traditional, and much less pleasant (for them) manner.