I am a 41 year old first time home owner and I want to thank you from the bottom of my heart because my male fragility was in top form over here. You saved me both money and shame. I appreciate you! 😂🙌🏼
Just saw your video, had the same problem. Power went out so I had to disconnect the door from the opener and couldn't figure it out. Mine actually swivels instead of going up and down, but same principle. Thank you so much for sharing, super helpful!!!
Me and my dad were just sitting in my garage dealing with this issue. I begged him to let me open RUclips and 10 minutes later you had helped us fix our problem. Thank you thank you thank you x100000000000!
Your video was the third one I watched and guess what at 3:02 I paused the video, stood up and managed to "fix" my garage motor to re-engage. You are a genius!!!! As a woman I feel so good, thanks to you😍🤩😘
You are the true hero of garage door opener repair. After watching multiple other videos my door still wasn’t working but you had the answer. Thank you so much!
Instructions online and in the manual were sparse at the very most. We kept thinking all we needed to do was to yank the rope toward the door (or the other way, if you read the unhelpful Genie instructions). As soon as you moved the carriage, it was clear what our issue was and we thank you from the bottom of our hearts for showing us how to get things re-aligned. Signed, 2 70-year-old engineers LOL.
You're awesome! Thank you so much for the video! I love when people help people with common things like this. After watching several videos that told me I should be yanking back and up on the cord, your video was the actual fix. Who would have thought it was a simple as gently pulling down to make sure that piece locked in place. THANK YOU!!
Thank you for this video! There's usually some guy explaining this kind of stuff and I think it's the coolest thing to see a young woman telling us how to fix something. And I just went and fixed my garage door, thanks!!
I am mechanically challenged! My power went out this morning, and I was able to disengage the door and get my car out and shut the door again but couldn't get it to re-engage when I got home. Even had my son on facetime with no luck. YOUR video helped me fix it. Thanks so much
Thank you so much!! This is a terrific video, explaining easily what I couldn't get from dozens of other videos. I watched this video once and went out and fixed my garage door opener. You're the best!!!
I've watched a lot of videos on how to reengage the garage door opener mechanism but none of them demonstrated the trick as clearly as you did. Good job! Thanks a ton for saving me a lot of headache and $75 on the service fee!
Was on the verge of paying a professional to fix it, until I saw your video, and I fixed it within minutes. Thank you so much. Prior to yours I had watched multiple videos, and none of them worked.
Adding to the many glowing comments - I searched the internet high and low, read the Genie manual and THIS was the thing that helped me "fix" my garage door!! Thank you, thank you! You easily saved us $200 for a handyperson to show up and do 3 minutes of work.
Thank you so much for your video. I was feeling very stupid for not being able to get my garage door to reengage after watching other videos. Such a simple little thing. Now I feel accomplished, at least for the day.
Thank you Julie. After watching 6 You Tube videos yours was the only one that explained it simply with no technical names or jargon. My door is fixed and back like new. Thank you again.
Your video saved me time, money and my sanity. I could not figure out what I was doing wrong. I watched several videos, none of them helped, watched yours and my garage door was operational 30 seconds later. Thank you so much!
I rebuilt the whole bottom panel! When it came time to rehook it I couldn't get it to work. Thank you for taking time for your video. You must be some kind of genius! Thanks again, Kevin
Genie should be ashamed of themselves for not putting clearer instructions on how to re-engage the door. I tried all sorts of things and luckily found your video. While my door is a bit different, I saw what I had to do and it worked. Can't thank you enough!
We looked up manuals, men telling us on RUclips and none of it made sense nor worked. But you my friend told me very simply and plainly how to do it 👏👏👏 Sincere thanks 😊
I am an 85 year old widow and want to thank you so much. After disengaging my opener due to a storm outage, I just could not fix my door. Your video was exactly what I needed. Thank you so much!!!
BLESS YOU!!! i ran into same thing you did!! Im keeping this for emergency if I need to get out. Or, will test it if someone comes here who can help if needed. Im older woman with medical conditions. THANK YOU so much!!
I am so glad I came across your video. I knew that red cord had something to do with it. But it was only until I came across the your video that I was able to open my garage door that I hadn't been able to in a long time. Thank you.
Omg… jacked around for 2 days with videos, Genie manual, took Uber to work and back because I couldn’t get the door open manually. This video saved the day! Thank you so much!!!
You have NO idea how long I tried to re-engage mine! Every video kept telling me to pull outward but mine was stuck like yours. I thought mine was broken. in 5 minutes you helped me fix it! Thank you!
You saved the day and a service call. My parents power went off and their door became disengaged after a manual pull. My Dad is 78 and terminally ill and was trying to fix it this morning. I came over to help and said let me check RUclips for a tutorial- sure enough and it worked . Thank you so much.
Thanks a million for this video! Following the instructions that I had weren't all that helpful, but you showed what the exact problem was and how to fix it. You saved me some serious money here!
Thanks for the video! I wasn't patient enough to let it run and re-engage and kept turning it off. This is what makes RUclips great! People seeing a problem and offering to help the rest of us avoid embarrassment and hours scouring through manuals.
well, it wasn't 3 days, but it must have been a half-dozen or more failed attempts before watching your video and then it worked like a charm! Thanks so much for the help!
Thank you so much!!! Like you said, the white part has to latch so I looked for the white thing and let it run. AND MAGIC!!!! It worked. No other video explains it like you did. You may want to redo it and title it "Reengaging garage door doesn't work. Look for the white thing" or something like that. You were the 5th and final video.🎉🎉🎉
Thank you so much for posting this video! You saved me so much time. Luckily, I found it after only watching two other videos with no success. Thank you, thank you thank you!
If I could give you a million likes I would. I actually followed your instructions but was still having issues. Something said open the garage and as soon as I did it clicked in place. So with your guidance I probably saved 100.00 or more by doing it myself. Thanks again.
Julie thank you so much ... I couldn't reengage my garage door ... I was about to kick my dog out of frustration .. and then I found your video ... You are a life saver ... and I'm going to give you five stars ... 🌟🌟🌟🌟🌟
Thank you! This helped so much. I went for 2 days without parking in my garage because I couldn't figure it out before I watched your video. Thanks for sharing.
THANK YOU for this video. Even though my opener is a different model, your video helped me figure out what to do. The men who installed my garage door and the opener didn't even include the little tag on the release pull, and there are no instructions taped to the inside of the door itself. It's sad that we have to go online to get instructions about very expensive items that should have been fully explained when installed!
This was VERY helpful for us. Ours had a complication in that the installer had set the upper stop limit too high and the carriage latch would not move far enough away from the motor to quite reach the door catch even with the door all the way up. The chain would only move 3 inches either way and then stop. But then I saw the down arrow button on the motor and got the chain to move far enough to engage the latch, but still needed to reset the up and down limits. So I downloaded the manual for our Genie 7035 and completed steps 1 through 4 to reprogram the down and up limits (steps 1 & 2) and save them and then check the force setting and reverse test (steps 3 & 4) and now the door operates properly. The backup battery was fine, so I didn't need to reprogram any of the remotes because the opener had remembered those, including the wireless Home-link one in my 2008 Honda Odyssey. But I LOVED how clearly YOUR video showed me that turnbuckle that needed to connect with the door catch!
OMG! THANK YOU FOR THIS!! This video helped fix my problem! I thought I was going to have to call someone to rip me off to come and fix it 😅 What I was doing wrong was not realizing that the white part (mine is black) needed to reengage. I was pressing the garage door opener, and I heard the motor but thought it wasn't working because the door wasn't opening right away. But I just needed to give it time to reengage with the door. I'm so happy I could fix this on my own with your help! Thank you SO much!!! The reason I had to pull the emergency cord in the first place was because I realized one of the sensors were misaligned. I must've been hitting every time I moved my recycling bin.
I have an older Genie like this. Engaging wasn't the problem but you showed the plastic slide wheel assembly at 1:46 that broke on mine. Amazingly you can still order them. Thanks................
This worked for me, thank you!! Once I knew what to look for, I marched right out and tried it on my door and after two tries, it re-engaged. So helpful, thank you for posting your experience!
I'll add to the chorus of thanks for this video, it was spot-on! I searched manuals and the Genie website and found nothing, but this simple video provided the answer, even though I have a different model. Thank you very much!
I guess this is a common theme. But I have watched a few other videos to reconnect my garage door to the opener. I was only able to do so after watching your video THANK YOU FOR POSTING!!!! I didn’t have to spend all night on a step ladder. THANK YOU AGAIN!!!
Sure thing! This was my first RUclips video, and I decided to make it because I was so frustrated that no other videos out there were helpful to me. I'm glad to see it's so helpful to others!
Thank you for this. I couldn’t, for the life of me, understand what was going wrong. Though my problem was slightly different than yours, you helped narrow my focus to the core of the problem and I was then able to solve the problem.
Oh my, thank you so much, I couldn’t get it to reingage after watching several videos. Your video worked. My white part was too far away. No other video told me that.
Thank you! I disengaged it this am from a power outage and it usually reengages pretty easy. But it didn’t tonight. So RUclips to the rescue. Thanks so much. Didn’t know the real mechanics. So thank you so much
Thank you so much for this video! Just came home from work after 12 hrs and my kids had pulled the emergency cord and I couldn’t figure out how to reengage it. Tried this and it worked immediately. Thank you!!!
Young lady you are a gem! Thank you so much for your research and posting this video. You saved me so much time and headache. Much happiness and success to you. 😊
Girl!! Your video just saved me! Thank you so much for posting this, I was able to follow what you said, and fixed my off track belt! You saved the day!
🎉. Thank you so much!! I watched a few videos (none of them worked)before I came across this one. Thank you for saving me $$$ when I do not have any to spare. I was dreading calling a repairman.
Great explanation! Mine was jammed and would never had known to shove a piece of wood into it to unjam it if you didn’t show me exactly how it is supposed to work. Thank you.
👏🎉 👏 many thanks for sharing your experience and taking the time to record a video. I watched many many videos and none talked about the carriage. Before Milton hurricane I disengaged it for manual operation. It seems , at some point in time, I must have tried operating from the wall console hence the separation of carriage. I love it that a young woman solved my issue.❤
I will add that on my Genie garage door opener, the manual pull foam locking mechanism actually turns sideways when you pull the rope to manually open the door. So when you need to lock it back in place in the chain, you have to turn the black plastic part horizontal so it will lock in place.
I know you made this video 2years ago! But you have helped this 36 year old renter here in Melbourne Australia! If you set up a paypal link somehow on this video, i will happily transfer you! This saved me anxiety and potentially money! Thank you 🎉🎉
I have a different Genie that the weight or tab isnt up/down as much as it is left/right. But your instructions are perfect - got me back in business!!
Thankyou SO much! Saved a call out fee and for a 5 second fix. It worked on my Marantec 270 where the chain wasn't moving at all, despite the motor working. I opened the door all the way manually (it didn't engage with the carriage) but when I used the remote control it reengaged and voila! Thankyou thankyou thankyou!
Girl thank you so much I 🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉 just did the same thing with the same tutorial which does not show you to hold the garage button until that piece clicks right in place .. thank god you made this … yayyyyyyyyyyy!!!!!!! That’s what’s up tytytytytytyyy🎉🎉🎉🎉🎉❤
I am a 41 year old first time home owner and I want to thank you from the bottom of my heart because my male fragility was in top form over here. You saved me both money and shame. I appreciate you! 😂🙌🏼
❤
Just saw your video, had the same problem. Power went out so I had to disconnect the door from the opener and couldn't figure it out. Mine actually swivels instead of going up and down, but same principle. Thank you so much for sharing, super helpful!!!
Me and my dad were just sitting in my garage dealing with this issue. I begged him to let me open RUclips and 10 minutes later you had helped us fix our problem.
Thank you thank you thank you x100000000000!
Your video was the third one I watched and guess what at 3:02 I paused the video, stood up and managed to "fix" my garage motor to re-engage. You are a genius!!!! As a woman I feel so good, thanks to you😍🤩😘
You are the true hero of garage door opener repair. After watching multiple other videos my door still wasn’t working but you had the answer. Thank you so much!
It was so obvious after your video.
Sometimes I forget to "look up"!
Thank you Julie.
You're a gem!
Instructions online and in the manual were sparse at the very most. We kept thinking all we needed to do was to yank the rope toward the door (or the other way, if you read the unhelpful Genie instructions). As soon as you moved the carriage, it was clear what our issue was and we thank you from the bottom of our hearts for showing us how to get things re-aligned. Signed, 2 70-year-old engineers LOL.
You're awesome! Thank you so much for the video! I love when people help people with common things like this. After watching several videos that told me I should be yanking back and up on the cord, your video was the actual fix. Who would have thought it was a simple as gently pulling down to make sure that piece locked in place. THANK YOU!!
Your tutorial is still helping people out! I watched several that did not work for me, until I found yours!! Thank you so very much!!!👏
Thank you for this video! There's usually some guy explaining this kind of stuff and I think it's the coolest thing to see a young woman telling us how to fix something. And I just went and fixed my garage door, thanks!!
Yes the only video that worked saved from a call out fee of $75 😀
I am mechanically challenged! My power went out this morning, and I was able to disengage the door and get my car out and shut the door again but couldn't get it to re-engage when I got home. Even had my son on facetime with no luck. YOUR video helped me fix it. Thanks so much
You're the only video who actually explained it. Feel so dumb for not realizing this
Same, but it's not like we're garage door specialist (well, I'm obviously not) 😅 it's a learning experience 🙂
Thank you so much!! This is a terrific video, explaining easily what I couldn't get from dozens of other videos. I watched this video once and went out and fixed my garage door opener. You're the best!!!
I've watched a lot of videos on how to reengage the garage door opener mechanism but none of them demonstrated the trick as clearly as you did. Good job! Thanks a ton for saving me a lot of headache and $75 on the service fee!
Was on the verge of paying a professional to fix it, until I saw your video, and I fixed it within minutes. Thank you so much. Prior to yours I had watched multiple videos, and none of them worked.
I'm so glad this helped!
Thanks Julie Mae, most folks would have went on their merry way after figuring it out. Thanks again for taking the time to record this video.
Adding to the many glowing comments - I searched the internet high and low, read the Genie manual and THIS was the thing that helped me "fix" my garage door!! Thank you, thank you! You easily saved us $200 for a handyperson to show up and do 3 minutes of work.
Thank you so much for your video. I was feeling very stupid for not being able to get my garage door to reengage after watching other videos. Such a simple little thing. Now I feel accomplished, at least for the day.
Thanks so much I’m in NZ and you saved me $75 to get someone out to do this. I did view many video but your way was the best thanks so much.😃
Thank you Julie. After watching 6 You Tube videos yours was the only one that explained it simply with no technical names or jargon. My door is fixed and back like new. Thank you again.
Your video saved me time, money and my sanity. I could not figure out what I was doing wrong. I watched several videos, none of them helped, watched yours and my garage door was operational 30 seconds later. Thank you so much!
I rebuilt the whole bottom panel! When it came time to rehook it I couldn't get it to work. Thank you for taking time for your video. You must be some kind of genius! Thanks again, Kevin
Genie should be ashamed of themselves for not putting clearer instructions on how to re-engage the door. I tried all sorts of things and luckily found your video. While my door is a bit different, I saw what I had to do and it worked. Can't thank you enough!
My husband was out of town and with the help of your video I was able to fix our garage door!! Thank you so much for sharing!
We looked up manuals, men telling us on RUclips and none of it made sense nor worked. But you my friend told me very simply and plainly how to do it 👏👏👏
Sincere thanks 😊
I am an 85 year old widow and want to thank you so much. After disengaging my opener due to a storm outage, I just could not fix my door. Your video was exactly what I needed. Thank you so much!!!
BLESS YOU!!! i ran into same thing you did!!
Im keeping this for emergency if I need to get out. Or, will test it if someone comes here who can help if needed. Im older woman with medical conditions. THANK YOU so much!!
I am so glad I came across your video. I knew that red cord had something to do with it. But it was only until I came across the your video that I was able to open my garage door that I hadn't been able to in a long time. Thank you.
Omg… jacked around for 2 days with videos, Genie manual, took Uber to work and back because I couldn’t get the door open manually. This video saved the day! Thank you so much!!!
Thank you, like everyone else I watched like 5 videos before this one trying to figure it out!
Thank you, could not get it on any other video I looked at. Great to have it explained by you, got it right on the first try!!!
The takeaway from this worked for me, I had to manually do the door up and down to get it to engage. Thanks!!
Thank you so much!!! This helped me after a power outage. I could NOT figure out how to re-engage the door until I watched this!!!
You have NO idea how long I tried to re-engage mine! Every video kept telling me to pull outward but mine was stuck like yours. I thought mine was broken. in 5 minutes you helped me fix it! Thank you!
You saved the day and a service call. My parents power went off and their door became disengaged after a manual pull. My Dad is 78 and terminally ill and was trying to fix it this morning. I came over to help and said let me check RUclips for a tutorial- sure enough and it worked . Thank you so much.
Thank you so much! You safe my life! I watched many videos but none of them make sense to me but yours. Thank you!!!!
I haven’t tried it yet but I think this is my issue! From one woman to another THANK YOU!
Thanks a million for this video! Following the instructions that I had weren't all that helpful, but you showed what the exact problem was and how to fix it. You saved me some serious money here!
Thanks for the video! I wasn't patient enough to let it run and re-engage and kept turning it off. This is what makes RUclips great! People seeing a problem and offering to help the rest of us avoid embarrassment and hours scouring through manuals.
Just fixed my garage door in 5 minutes thanks to you! Major appreesh!
well, it wasn't 3 days, but it must have been a half-dozen or more failed attempts before watching your video and then it worked like a charm! Thanks so much for the help!
Thank you greatly! Watched 5 videos of “experts” that didn’t solve the problem before getting to yours - which fixed it right away!
Thank you so much!!! Like you said, the white part has to latch so I looked for the white thing and let it run. AND MAGIC!!!! It worked. No other video explains it like you did. You may want to redo it and title it "Reengaging garage door doesn't work. Look for the white thing" or something like that. You were the 5th and final video.🎉🎉🎉
Thank you so much for posting this video! You saved me so much time. Luckily, I found it after only watching two other videos with no success. Thank you, thank you thank you!
If I could give you a million likes I would.
I actually followed your instructions but was still having issues. Something said open the garage and as soon as I did it clicked in place. So with your guidance I probably saved 100.00 or more by doing it myself. Thanks again.
I’ve been trying for hours, watching different videos. This one helped me fix it in 2 second. Thank you!!!!!
Thank you! I’ve watched several videos and yours is what helped me get my garage door back in operation. I’m so appreciative!
Julie thank you so much ... I couldn't reengage my garage door ... I was about to kick my dog out of frustration .. and then I found your video ... You are a life saver ... and I'm going to give you five stars ...
🌟🌟🌟🌟🌟
Thank you! This helped so much. I went for 2 days without parking in my garage because I couldn't figure it out before I watched your video. Thanks for sharing.
THANK YOU for this video. Even though my opener is a different model, your video helped me figure out what to do. The men who installed my garage door and the opener didn't even include the little tag on the release pull, and there are no instructions taped to the inside of the door itself. It's sad that we have to go online to get instructions about very expensive items that should have been fully explained when installed!
Thanks so much! So called experts NEVER POINTED THIS OUT!
This was VERY helpful for us. Ours had a complication in that the installer had set the upper stop limit too high and the carriage latch would not move far enough away from the motor to quite reach the door catch even with the door all the way up.
The chain would only move 3 inches either way and then stop. But then I saw the down arrow button on the motor and got the chain to move far enough to engage the latch, but still needed to reset the up and down limits. So I downloaded the manual for our Genie 7035 and completed steps 1 through 4 to reprogram the down and up limits (steps 1 & 2) and save them and then check the force setting and reverse test (steps 3 & 4) and now the door operates properly. The backup battery was fine, so I didn't need to reprogram any of the remotes because the opener had remembered those, including the wireless Home-link one in my 2008 Honda Odyssey. But I LOVED how clearly YOUR video showed me that turnbuckle that needed to connect with the door catch!
OMG! THANK YOU FOR THIS!! This video helped fix my problem! I thought I was going to have to call someone to rip me off to come and fix it 😅 What I was doing wrong was not realizing that the white part (mine is black) needed to reengage. I was pressing the garage door opener, and I heard the motor but thought it wasn't working because the door wasn't opening right away. But I just needed to give it time to reengage with the door. I'm so happy I could fix this on my own with your help! Thank you SO much!!!
The reason I had to pull the emergency cord in the first place was because I realized one of the sensors were misaligned. I must've been hitting every time I moved my recycling bin.
Thanks, this helped me! I was beginning to think I had to spend money to get it fixed.
I have an older Genie like this. Engaging wasn't the problem but you showed the plastic slide wheel assembly at 1:46 that broke on mine. Amazingly you can still order them. Thanks................
I'm so glad this was helpful! Thanks for mentioning that's still available. I'll keep that in mind in case I ever need to order one.
This worked for me, thank you!! Once I knew what to look for, I marched right out and tried it on my door and after two tries, it re-engaged. So helpful, thank you for posting your experience!
Simply amazing 🎉. Have spent 2 days trying to get my door to reattach and all I needed was THIS VIDEO.
Thank you so much for posting this video. I watched all the other videos and, you were right, they didn't help. You're a lifesaver!
Thank you so much!! No where does it tell us to do that! You saved me from having to pay $$$ for someone to come out!!! Thanks again!
Thank you! Three days of frustration, then one minute to fix it after your video.
Thank you!!! I couldn't find another video of the mechanism that pulls straight down; this was so helpful!
God bless you! I cannot tell you how long I have been trying to do this!!
Thank you so much for the extremely helpful video! I was sweating until I saw your video! Fixed it in a second.
I am a single mother and you saved me. Thank you so very much!❤
PHEW! I straight up thought I broke our garage door! Thank you for this video!!
This video not only helped me fix my garage door... it made me a hero to my wife. And for that, I thank you.
You are the BEST! I watched several guys trying to teach this and you were the only video I watched that actually got it working!
I'll add to the chorus of thanks for this video, it was spot-on! I searched manuals and the Genie website and found nothing, but this simple video provided the answer, even though I have a different model. Thank you very much!
I guess this is a common theme. But I have watched a few other videos to reconnect my garage door to the opener. I was only able to do so after watching your video THANK YOU FOR POSTING!!!! I didn’t have to spend all night on a step ladder. THANK YOU AGAIN!!!
Sure thing! This was my first RUclips video, and I decided to make it because I was so frustrated that no other videos out there were helpful to me. I'm glad to see it's so helpful to others!
Thank you for this. I couldn’t, for the life of me, understand what was going wrong. Though my problem was slightly different than yours, you helped narrow my focus to the core of the problem and I was then able to solve the problem.
Thank you for this little video. Garage door was having an issue and a family member disengaged it. So simple once I watched your video. Thanks!
Oh my, thank you so much, I couldn’t get it to reingage after watching several videos. Your video worked. My white part was too far away. No other video told me that.
Thank you! I disengaged it this am from a power outage and it usually reengages pretty easy. But it didn’t tonight. So RUclips to the rescue. Thanks so much. Didn’t know the real mechanics. So thank you so much
Thank you so much for this video! Just came home from work after 12 hrs and my kids had pulled the emergency cord and I couldn’t figure out how to reengage it. Tried this and it worked immediately. Thank you!!!
THANK YOU so much!!!! Your video helped me reengage my garage door when the garage door company’s videos and websites didn’t help.
Young lady you are a gem! Thank you so much for your research and posting this video. You saved me so much time and headache. Much happiness and success to you. 😊
Just wow! Saw so many videos and nobody points out this step. Thank you!
Thank you Ms. Julie. You saved my day and my pocket-book.
Girl!! Your video just saved me! Thank you so much for posting this, I was able to follow what you said, and fixed my off track belt! You saved the day!
🎉. Thank you so much!! I watched a few videos (none of them worked)before I came across this one. Thank you for saving me $$$ when I do not have any to spare. I was dreading calling a repairman.
Thank you - you saved me a service call. Your description was so helpful by explaining the parts that needed to be in alighnment. Thanks again.
Thank you!!!! I just fixed my garage door in 5 seconds! I had a feeling it was easy! I'm saving your video!
Great explanation! Mine was jammed and would never had known to shove a piece of wood into it to unjam it if you didn’t show me exactly how it is supposed to work. Thank you.
Thank you so much for this video!! I've been trying to fix this for an hour and I got it immediately after watching your video. Thank you!!
👏🎉 👏 many thanks for sharing your experience and taking the time to record a video. I watched many many videos and none talked about the carriage. Before Milton hurricane I disengaged it for manual operation. It seems , at some point in time, I must have tried operating from the wall console hence the separation of carriage. I love it that a young woman solved my issue.❤
I will add that on my Genie garage door opener, the manual pull foam locking mechanism actually turns sideways when you pull the rope to manually open the door. So when you need to lock it back in place in the chain, you have to turn the black plastic part horizontal so it will lock in place.
I know you made this video 2years ago! But you have helped this 36 year old renter here in Melbourne Australia! If you set up a paypal link somehow on this video, i will happily transfer you! This saved me anxiety and potentially money! Thank you 🎉🎉
I have a different Genie that the weight or tab isnt up/down as much as it is left/right. But your instructions are perfect - got me back in business!!
Thank you so much for posting this! I was afraid someone would try to get into our garage because the door could be lifted up.
Ditto on all the other comments. X number of manufacturer and prof videos later this is the one that helped me fix my door. TY!
Thank you. I looked for the piece you show and it engaged. I cancelled the repair call and saved money. Happy Holidays!
Thank you, our garage door was not working, tried the same and worked.👍👍
Thank YOU! Omg, I’ve been fighting with door all weekend and saw this video and boom! Back in business. 🙏🏾🙏🏾🙏🏾🙏🏾
Thankyou SO much! Saved a call out fee and for a 5 second fix. It worked on my Marantec 270 where the chain wasn't moving at all, despite the motor working. I opened the door all the way manually (it didn't engage with the carriage) but when I used the remote control it reengaged and voila! Thankyou thankyou thankyou!
Girl thank you so much I 🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉 just did the same thing with the same tutorial which does not show you to hold the garage button until that piece clicks right in place .. thank god you made this … yayyyyyyyyyyy!!!!!!! That’s what’s up tytytytytytyyy🎉🎉🎉🎉🎉❤
Thanks so much ... after 10+ years never needing to use the emergency release AND my red tag not being there this was so simple.
Thank you sooo much. Your video was the only one that helped with my type of garage door!!
I have looked everywhere couldn’t get help.Your video saved me! Thank you!
THANK YOU!!! You saved me. I couldn’t figure out what I was doing wrong. This was the problem.
Thank you- your video was the only one that showed me how to reattach it so the opener worked!