How Transport For London Organizes 340,000 Lost Items

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  • Опубликовано: 15 ноя 2024

Комментарии • 204

  • @Alex632
    @Alex632 5 лет назад +574

    The dude was really easy to listen to. He has a helping and sincere tone🤔

    • @QazRiyami
      @QazRiyami 5 лет назад +7

      Very true!

    • @iMadrid11
      @iMadrid11 5 лет назад +9

      He’s a quintessential proper english gentleman.

    • @sagedee4569
      @sagedee4569 5 лет назад +9

      He sounds Australian but he is probably part English from his parents side.

    • @ChrisM-bn5vr
      @ChrisM-bn5vr 5 лет назад +2

      Chris Bautista He has an Australian accent.

    • @paulcowan3269
      @paulcowan3269 5 лет назад +7

      Cheers! Yes, the accent is a bit of a mixture. I'm a kiwi, but plenty of time in Australia and the UK.

  • @evaristegalois6282
    @evaristegalois6282 5 лет назад +395

    These people manage 340,000 lost items??
    _Carefully, they’re heroes_

  • @johandavid9774
    @johandavid9774 5 лет назад +121

    What a nice sounding guy. Sounds like he truly likes the job.

  • @simar1846
    @simar1846 5 лет назад +163

    Imagine if the guy who lost his camera randomly was seeing this video and identified it

  • @blsdava1
    @blsdava1 5 лет назад +100

    Great service! I lost my wallet on a bus months ago with one of the last remaining pictures of my deceased mother in the wallet; it felt like the end of the world. The local lost and found had it with my mom’s photo and the $80 cash! I wanted to give them the moon❤️🙏🏽

    • @vksepe
      @vksepe 5 лет назад +3

      @@usernamepassword9728 Why are you begging for attention? XD

    • @ririanalevastiere3586
      @ririanalevastiere3586 5 лет назад +4

      @@usernamepassword9728 you sounds like a kid whining because no one pays attention to you at home.

    • @traistaapp110
      @traistaapp110 5 лет назад

      love hearing this!!!

  • @dimitrisgioulis598
    @dimitrisgioulis598 5 лет назад +20

    When I visited London 9 years ago I left my camera on a seat in the underground and made an inquiry. 20 days later, the camera was found... THANK YOU TFL

    • @KoenigsblauRE1904
      @KoenigsblauRE1904 4 года назад

      I lost my Smartphone in tube 2 weeks ago. Today i got the notice thy found my phone :)

    • @SapphireGoddess
      @SapphireGoddess 2 года назад

      @@KoenigsblauRE1904 this gives me so much hope!. I lost my phone 3 days ago on my birthday and I am so distraught! Did they email you?

    • @_____konymae
      @_____konymae Год назад

      ​@@KoenigsblauRE1904this gives me hope. It's been about a week for me

    • @_____konymae
      @_____konymae Год назад

      ​@@SapphireGoddesshave they contacted you?

    • @ChickenArad1
      @ChickenArad1 Год назад

      ​@@_____konymaedid they contact you

  • @SharonPartners
    @SharonPartners 5 лет назад +54

    I lost my grandma in there once and she was sitting right in that building when I found her

  • @fjaajf
    @fjaajf 5 лет назад +115

    In my country it's called LOST and GOOD LUCK FINDING IT.

    • @tipsyp3969
      @tipsyp3969 5 лет назад +1

      Must be Philippines...

    • @campkira
      @campkira 5 лет назад +2

      Most country are,

    • @ouranhshc100
      @ouranhshc100 5 лет назад +4

      I know Japan isn't on that list for sure. They run on the honesty system, they turn in what is lost and don't steal if something is out of the open

  • @SqueakyGamerYT
    @SqueakyGamerYT 5 лет назад +175

    Guess who is calling in saying the lost their canon camera with pictures of disney land on it :P

    • @anonymous-op5zr
      @anonymous-op5zr 5 лет назад

      😂😂😂😂🔥🔥

    • @douglasdustin6550
      @douglasdustin6550 5 лет назад +2

      MonkeyEZ oh yeah yeah

    • @miniena7774
      @miniena7774 5 лет назад +3

      I'm eating rice cakes at the moment.

    • @quadnumber
      @quadnumber 5 лет назад

      @@miniena7774 me too

    • @lewiskelly14
      @lewiskelly14 5 лет назад +5

      You would be out of luck if they deliberately delayed this video for months to stop people like you

  • @nazalaMV
    @nazalaMV 5 лет назад +55

    The person who lost his parachute must be proud to see this.

    • @Random_dud31
      @Random_dud31 5 лет назад +7

      Unless he got on the plane without checking his bag

  • @PinstripeJim
    @PinstripeJim 5 лет назад +86

    This isn't possible in the U.S. They never make it because someone takes them. Brits are so honorable.

    • @traistaapp110
      @traistaapp110 5 лет назад +7

      not 100% true. Most go to a company that sells them. We believe there's incentives not to help owners unite with their lost items, obviously, just a hunch. So we made an app from our experience :) Traista app for lost and found

    • @gamer-nh9ub
      @gamer-nh9ub 5 лет назад +5

      If you think brits are honorable you really need to see London

    • @llux
      @llux 5 лет назад +2

      we dont touch things on trains because we think theyre going to blow up. you seen the video of the lidl bag on the train?

    • @noob.168
      @noob.168 5 лет назад

      Have you seen the LA video? LA Metro collects a lotta shit too. Hundreds of bicycles as well

    • @EricaGamet
      @EricaGamet 5 лет назад +2

      I left my iPad on an airport shuttle bus...someone turned it in. I've found at least 3 iPhones in the Denver airport's women's restroom (there's a convenient little shelf, but hard to see you've left something there)...and turned them all in. Not everyone is dishonest.

  • @JimmyLemon
    @JimmyLemon 5 лет назад +31

    At 1:07 why is someone lifting a bag onto the blue slide for it to go 10ft around the corner?

    • @add859tankionline
      @add859tankionline 5 лет назад +1

      Lmao I don't think they were supposed to put that clip in hhahaha

    • @LxAU
      @LxAU 2 года назад

      It's important to treat the lost property to some fun to take its mind off the fact that it's separated from its owner.

  • @Lisa-Butcher87
    @Lisa-Butcher87 5 лет назад +19

    My nan was the lost property manager for 30+ years and she put into place most of all of the things they still use now like the computer system which is called Sherlock. As a kid I loved going to work with her and looking at all the stuff there the mounts of mobile phones, games, umbrellas, false teeth and false eyes and the weird thing has to be either a full court judge outfit with the wig or the wedding dress which was found on a train to which my cousin's and I used to make up story's to why it was left and never reclaimed.

  • @holeechit1054
    @holeechit1054 5 лет назад +18

    In my country those 99.9% of lose item would never be found ever again

  • @morrisonben
    @morrisonben 5 лет назад +2

    its sad seeing so many lost toys... all those kids going home to realize they've left their favorite friend on the train.

  • @KnightSlasher
    @KnightSlasher 5 лет назад +50

    The lost and found can't even be found

  • @HPJJtg
    @HPJJtg 5 лет назад +11

    I lost a magic wand. Slight bend in the middle with a knurled handle. Near Diagon Alley. Thanks.

  • @angelberry9095
    @angelberry9095 5 лет назад +4

    It's great there's a system like that and at least someone actually returned it. If it's here, most likely would not be return.

  • @maitrimadiya5539
    @maitrimadiya5539 5 лет назад +50

    One simple Solution: Hire Marie Kondo........

    • @h0tba1100n
      @h0tba1100n 5 лет назад +1

      Although by her standard most things does not spark joy for the employees and should just be ....... disposed :D

    • @traistaapp110
      @traistaapp110 5 лет назад

      lol

    • @shazenmaire
      @shazenmaire 5 лет назад

      Ok but she’ll make YOU sort it yourself tho lol, she won’t personally do it 😂

  • @pj5295
    @pj5295 5 лет назад +17

    I wonder if they have my friend's phone in there.

  • @danielcuevas5899
    @danielcuevas5899 5 лет назад +15

    If this was in Tokyo everyone would be praising the Japanese on how “kind” “well organized” “polite” or “better” they are in the comments. My respects to Britain and the British people.

  • @HAIRHOLIC_1
    @HAIRHOLIC_1 4 года назад +2

    My sister is very clumsy she looses everything, she’s lost her brand new iPhone at least 3 or 4 times, a very expensive canon camera, and her wallet and every time her belongings where returned to her by passengers but this happened in Switzerland

  • @jaclpz
    @jaclpz 5 лет назад +1

    While in my country, you left something and the driver/conductor/fellow passengers will take it lol.. it’s so rare they get returned that when it happen sometimes it’s in the evening news.. good on you, brits.

  • @Just-SomeGuy
    @Just-SomeGuy 5 лет назад

    Sounds like a guy who really enjoys his job. The right guy to have on board.

  • @MattyByTheSea
    @MattyByTheSea 5 лет назад

    I once left my then up to date iPhone on a tube seat. I was surprised to find someone handed it in and I got it back from these guys!

  • @Suburp212
    @Suburp212 4 года назад

    „ we Hope the People remembered they didn’t have their parachute before going on the train.“. Best quote ever.

  • @MillennialTravelConfessions
    @MillennialTravelConfessions 5 лет назад +1

    Anyone noticed potential for transferable skills? If you can navigate around TFL's huge lost properties office, you're good to work at Amazon's fulfillment centres!

  • @suiblade.
    @suiblade. 5 лет назад

    That’s very thoughtful of TFL in my opinion, I’m sure my local transport system doesn’t make this effort.

  • @1969Kismet
    @1969Kismet 3 года назад

    There's a great documentary in this.

  • @RK-ep8qy
    @RK-ep8qy 5 лет назад +11

    Maybe that’s where my innocence is

  • @pakistanifoods
    @pakistanifoods 5 лет назад +1

    162 Like Amazing Superb Video Fully Informative Thanks For Sharing ❤️⭐👍 🇵🇰

  • @MuhammadOthman88
    @MuhammadOthman88 5 лет назад +1

    Johnny English landed on one of those open top Big Bus in London, he must've left his parachute there.

  • @noobking6759
    @noobking6759 5 лет назад +5

    This place was interesting

  • @MuhammadOthman88
    @MuhammadOthman88 5 лет назад +1

    All the organization but still failed to find the owner, or the owner failed to get their things back? Some of these "lost" items might intentionally be left there.

  • @SuperDancingdevil
    @SuperDancingdevil 5 лет назад

    And that doesn’t even take into account the lost property on the ordinary Railway Network, They have a lost property office at Waterloo for just the south eastern area and it’s just as big as this one.

  • @TheCuteGuriya
    @TheCuteGuriya 5 лет назад +1

    I m surprised even that they have found it. Usually people just steal stuff..

  • @viraphanhoriyavong1455
    @viraphanhoriyavong1455 3 года назад

    Very good

  • @JohnyArt
    @JohnyArt 5 лет назад

    Awesome service!

  • @Enviotonin85
    @Enviotonin85 5 лет назад

    In Singapore what is lost is lost. Transport service providers dont even need a table to organise them.

  • @dansmith2903
    @dansmith2903 5 лет назад +18

    3:59 CC
    sexually destroyed
    XD

    • @snicholson8884
      @snicholson8884 5 лет назад

      That's amazing! I heard it both ways. Especially Everytime I read it ur way lol

  • @AnilKumar-uj1qy
    @AnilKumar-uj1qy 5 лет назад +8

    I wish they had something like this in Delhi metro

    • @traistaapp110
      @traistaapp110 5 лет назад

      you can try our app we made after dealing with traditional lost and found issues. We manage it part time, but it's community managed. We're in the google play store and apple app store.

  • @adilstudent
    @adilstudent 5 лет назад +17

    So they sell your stuff after 3 months. Cool.

    • @sanguinespirit2397
      @sanguinespirit2397 5 лет назад +3

      Well i mean what you expect?

    • @cvncfhjhfhdfcht8531
      @cvncfhjhfhdfcht8531 5 лет назад +6

      They can’t keep it forever, can they?

    • @Oscar-if6lq
      @Oscar-if6lq 5 лет назад

      Presumably, there are some space constraints, they said they get 1100 new items per DAY, 90 days seems generous when put into context.
      The more stuff sitting in lost property, the harder it is and the more time it takes to find property when someone comes in saying they've lost something.
      Your lost stuff doesn't pay rent...

  • @Phlegethon
    @Phlegethon 5 лет назад +2

    bet some people who lost a camera would rather it just get destoryed than have someone look through it

  • @misterblobbys
    @misterblobbys 5 лет назад

    Thank God my lost camera images were shown on this video

  • @youtubeguy3715
    @youtubeguy3715 5 лет назад

    these people are the real heroes

  • @mistermkhan7168
    @mistermkhan7168 5 лет назад +71

    Stop with the background music please

    • @legallyblind393
      @legallyblind393 5 лет назад +4

      Or make it a lot quieter

    • @jitendragupta2863
      @jitendragupta2863 5 лет назад +1

      Why dont you stop your stupid commenting

    • @jitendragupta2863
      @jitendragupta2863 5 лет назад

      @Mister M Khan
      Tell me one thing ..
      Exactly where are you from and can you understand hindi
      And i will explain you deepest meaning of love and life , the cosmos,universe, the space ,time and everything stephen hasking didnt write in his book..

    • @malacki6554
      @malacki6554 5 лет назад

      It’s sounds like a remix of the Kahoot theme

  • @SpudLab
    @SpudLab 5 лет назад

    3:58 the way he looks away from the camera when he says destroy personal data

  • @Reneza66
    @Reneza66 5 лет назад

    This man loves his job.

  • @simon-pierrelarochelle4403
    @simon-pierrelarochelle4403 5 лет назад +1

    I always assume my lost stuff has been stolen.

  • @misterblobbys
    @misterblobbys 5 лет назад +1

    I realized I lost my parachute at 150000 ft, quickly descending. Sheeeeeet

  • @alanl9497
    @alanl9497 5 лет назад

    Lol everyone is so polite that they actually take items to the lost & found. Whereas many people will just take items home 😆

  • @amalzuhair4495
    @amalzuhair4495 5 лет назад

    I’m always forgetting shopping bags on the bus. 😂😂

  • @JAATAKHTAR
    @JAATAKHTAR 5 лет назад

    I'd like to think the tablet from the night of the museum is here....

  • @DOCTOR-anthony-prasanna
    @DOCTOR-anthony-prasanna 5 лет назад +2

    people are going to claim the camera now that every know whats in the camera

  • @yesisald2604
    @yesisald2604 5 лет назад

    I lost my ID (Identity card) from Spain on a bus, how can I know if they have it there, because I need it to do the renewal process.

  • @edr.2642
    @edr.2642 5 лет назад +1

    This must be a really real problem if they opened an office with employees lol

  • @RazaPlaysGames
    @RazaPlaysGames 5 лет назад +2

    I found a wallet with £200 and hand it to the police. It had the guys driving license in it. I wonder if he got it back

    • @ChrisM-bn5vr
      @ChrisM-bn5vr 5 лет назад +1

      RazaGaming-Destiny If it has his license in it he most likely got it back.

  • @ou6775
    @ou6775 5 лет назад +3

    i lost a q on the tube was pissed

  • @PtolemyXVII
    @PtolemyXVII 5 лет назад

    Amazing

  • @video128
    @video128 2 года назад

    No wonder how much they have in their warehouse. Transport for London never replied to me about finding my items. Its profitable for them to sell it

  • @danieldelacruz7305
    @danieldelacruz7305 5 лет назад

    You’re more than welcome to give me Those things

  • @user-ei7ed6zy9k
    @user-ei7ed6zy9k 5 лет назад +1

    Yet they can't give us information on why the central line was suspended on friday

    • @traistaapp110
      @traistaapp110 5 лет назад

      because of this, we made up our own lost and found app. Previous travel experience so a buddy of mine helped co-found it. We run it part time.

  • @nithroughout
    @nithroughout 5 лет назад

    Surely they could just give back those primary school bags and save space considering the school is on them?

  • @kagez6515
    @kagez6515 5 лет назад +2

    Japan: rookie numbers, we got 2.4 million lost items

    • @NathansWargames
      @NathansWargames 5 лет назад

      Tokyo is also massive in comparison to London 8.1 million live in London , 36 million live in Tokyo. London is 8.1million population so tokyo is 4.5x the population of London you get 1.5 million items if you scale it up so that would be 900k behind Tokyo, another thing of note is the amount of people using transport in Tokyo compared to London on a daily basis is more than 5x also Tokyo is around 13,500 km² in size London is 1,572 km² so based on items lost London is 900k behind if scaled but if area is taken into account then London would have 9x what it losses now which would be 3 million if scaled based on area

    • @kagez6515
      @kagez6515 5 лет назад

      Nathan Watts -the joke being the Japanese are polite and would return items much more often but ok-

  • @xGARIDx
    @xGARIDx 5 лет назад

    No Auctions?

  • @Sicaoisdead
    @Sicaoisdead 5 лет назад

    you dont realise all little (but big) things that go on behind the scenes of a city.

  • @imansafeen7395
    @imansafeen7395 5 лет назад +2

    Imagine buying a bunch of sex toys and then loosing it and then they have to keep it.. lol

  • @GeoPineda
    @GeoPineda 5 лет назад +3

    Wait, is that my iphone x in the back there? Nevermind ill just buy android.

  • @OnlyToasted
    @OnlyToasted 5 лет назад +8

    I would sell all of it

  • @oliviashawyer9135
    @oliviashawyer9135 5 лет назад

    With the bookbags that you can see near the end call the school? and report a found bookbag return it to them they can find out who it belongs to

  • @crazyloon3537
    @crazyloon3537 5 лет назад

    Does that mean I could see if they had a very nice bag and just say, oh that's mine

  • @artmelgaco
    @artmelgaco 5 лет назад

    it's interesting that the emirates cable car has the lowest reclaim rate.. probably due to the fact that it's useless to londoners and only tourists use it... then leave before reclaiming their items

  • @askeemee6530
    @askeemee6530 5 лет назад

    In my country, the lost items are vanished, someone maybe has use it or sell it.

  • @HarryL2020
    @HarryL2020 5 лет назад

    How do you prove what's yours? Couldn't you just go in and claim someone's items? Obviously some things are harder to obtain without evidence.

  • @veteranobserver
    @veteranobserver 5 лет назад

    I couldn't find my tupperware bottle with pouch :(

  • @aifayashajaganshi
    @aifayashajaganshi 5 лет назад

    @4:18 you have to pay to get your thing back!?

    • @rawaserwan5463
      @rawaserwan5463 5 лет назад

      It depends on when you go collect it, I lost my wallet and went to collect it the same day to collect it and they only charged me £3, the longer you wait the more they charge you.

  • @frantix22
    @frantix22 3 года назад

    and 2020?

  • @harrisonread8083
    @harrisonread8083 5 лет назад

    Great place to go for free stuff

  • @9021042m
    @9021042m 5 лет назад

    I don't live in London, but I think I somehow lost a Louis Vuitton and Gucci bag over there.

  • @hazratamin1530
    @hazratamin1530 5 лет назад +3

    Better than flixbus, FlixBus' don't return anything

  • @pedalwerk
    @pedalwerk 5 лет назад

    0:46 - How did someone lose a giant stuffed triceratops?!?

    • @JB-le9cd
      @JB-le9cd 5 лет назад

      My bad, I was distracted by a butterfly. 🙃

  • @eugenes9751
    @eugenes9751 5 лет назад

    50 full time staff...... 1.5M to deal with lost and found.....

  • @godsangel6656
    @godsangel6656 3 года назад

    I lost my purse 👛 😫 around Leyton barkers arms 😫 it had my ID'S and money. I hope to god the person that has my purse hands it in the police station please don't hesitate to give it back please 🙏

  • @mixtape1542
    @mixtape1542 5 лет назад

    how to they know, which are bombs and which not. ?

  • @sarahwarwick1166
    @sarahwarwick1166 5 лет назад

    I want that blue dinosaur behind him

  • @firefly-fu3ce
    @firefly-fu3ce 5 лет назад +1

    Guarantee they would have my bag but nothing would be left in it... just my luck smh 😏

  • @RandomVids519
    @RandomVids519 5 лет назад +1

    free million got dayum

  • @sans2019
    @sans2019 5 лет назад

    How does it manages costs if not profit

    • @andredingstertsao
      @andredingstertsao 5 лет назад +1

      sans2019 it’s part of Transport For London, which is partly funded by the government and partly by its revenue from the Tube, the train, the overground, the DLR, the Buses etc..

    • @traistaapp110
      @traistaapp110 5 лет назад

      our app can help them reduce costs by letting people browse digitally on the map/list or search. We came up with Traista app after a personal experience with American Airlines.

  • @escapegrl1
    @escapegrl1 5 лет назад

    In New York, this is called garbage.

  • @williamhewitt3320
    @williamhewitt3320 5 лет назад

    Not very well. Lost a bag on train to then find it turning up on ebay only weeks later

    • @rizwanabeer9682
      @rizwanabeer9682 5 лет назад

      hmm maybe someone stole it then?

    • @Oscar-if6lq
      @Oscar-if6lq 5 лет назад

      Probably wasn't TfL selling it then, someone probably just found it and stole it instead.

  • @chm2314
    @chm2314 5 лет назад

    omg i saw my bag no joke

  • @OkOk-tu3gc
    @OkOk-tu3gc 5 лет назад +2

    You know that cash is all from cocaine.

  • @lucaspuillet4878
    @lucaspuillet4878 5 лет назад

    In France we literally explode them..

  • @The009975
    @The009975 5 лет назад

    So I lost my canon camera with photo so our family trip to Disney land on it 🤫😝

  • @chocofountain
    @chocofountain 5 лет назад

    Turn on CC @4:00

  • @kirishimayeetedu4842
    @kirishimayeetedu4842 5 лет назад

    WoT?

  • @hahahehehoho8191
    @hahahehehoho8191 5 лет назад

    For an English, he sounds rather jolly.

  • @superdn
    @superdn 5 лет назад

    All that stuff is mine

  • @saiskanda
    @saiskanda 5 лет назад

    So any viewers found anything you lost ?

    • @31oise
      @31oise 5 лет назад

      Yup me

  • @andrewsuarez4650
    @andrewsuarez4650 5 лет назад

    I wonder how much drugs they find a year