Delayed Flight Compensation in the EU | Know Your Rights

It is important to know your rights when your flight gets delayed. In the European Union there are some rules and regulations in place in order to protect customers. Before airlines were open to decide how to compensate people, but now there are some actual laws in place to regulate compensation for delayed flights.
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Mentions in this video:
✶ EU Regulation EC261/04: eur-lex.europa.eu/resource.ht...
✶ Montreal Convention: eur-lex.europa.eu/LexUriServ/...
✶ General Compensation information: www.eccbelgium.be/themes/trav...
✶ Find Your Local Enforcement Body: transport.ec.europa.eu/transp...
✶ Complaint Form: transport.ec.europa.eu/system...
✶ 3RD PARTIES
- www.claimcompass.eu/en/
- www.airhelp.com/en-int/
- www.flightright.com/
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VIDEO TIMESTAMPS
0:00 - Flight Delays
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[OUTRO]

[@johndervey1]

Flight fr250 from London stansted ,4/9/23,1925 to Lanzarote departed 2125! Halfway to Lanzarote diverted to Tenerife As Lanzarote closes after midnight we arrived in Tenerife 0245 departing at 0630 arrived in Lanzarote at 0715. We should of arrived around midnight. Now no compensation! They claim safety security issues. I claim gamesmanship by RYANAIR as the crew knew of the closure of Lanzarote Airport before setting off the only reason for departure was for RYANAIR to avoid paying compensation How does the Air travel control allow them to do this!

[@Yourlocaladd626]

is was just delayed by 9 hous by ajet and had to sleep overnight on the had benches of stansted airport overnight

[@markkelly5151]

We were delayed by 4h20m recently, tui airline said it was as a result of adverse weather but there really wasn’t anything which you’d consider biblical, winds gusting 15mph, no rain, fog or snow. It’s an island too so winds wouldn’t be abnormal. How would you best proceed?

[@JaffreyH]

So I have a flight on Feb 12 2024 that was cancelled and the next possible flight departs the next day and from a totally different airport. I will have to likely get a bus, taxi and hotel totalling 50-80 usd (due to the delay and limited alternatives). Will I be refunded or compensated for at least the bus and taxi from the original departure airport to the new departure airport.

[@bwidpraacchi9573]

Wht abt flight delays by airlines like batik air

[@user-el8je7ms1b]

Question, if you booked a flight for your family (3 people) does each person get the money or only the person that booked the flight? 7:17

[@MikeHonan6]

Hi, great video! Where do I actually file the complaint or find the forms to file without going through a third party?

[@travelaimes]

Through the national enforcement body. Find your local one here: transport.ec.europa.eu/transport-themes/passenger-rights/national-enforcement-bodies-neb_en

[@HongoSzeto]

@@travelaimes May I ask do we complain to the national enforcement body of where the airline comes from (Air Portugal, @ Portugal) ? or at the country I live at (Spain)?

[@travelaimes]

@@HongoSzeto you can send it to both

[@paulcrusse7800]

I'm handicap and they just cancelled my Munich to Washington DC flight and I'm worried. What can I do.

[@travelaimes]

I’m not that experienced with travelers with a disability and what procedures are like. I think your best bet is to reach out to the airline. And of course you are required compensation for this!

[@user-el8je7ms1b]

Question, if you booked a flight for your family (3 people) does each person get the money or only the person that booked the flight?

[@MasterCapitalist]

each person

[@cnjoke]

Where can i get the form ? Who i submit to form to?

[@MasterCapitalist]

Its called EC261 Form, submit it first to the airline.

[@klaravitkova2665]

can i ask you, i was flying from corfu (greece) to katowice(poland) should i contact greece or?

[@travelaimes]

Either one! Greece or poland!

[@youcantdrapesmeup.284]

Hey what about if my flight was delayed because of air traffic control ? Am I still eligible?

[@travelaimes]

You can always file a request, and see what they say. Most of the time this is the airports “fault” and not the airline, so you can check but not sure!

[@venkatumate1851]

Thanks baby
For nice information.

[@user-el8je7ms1b]

Question, if you booked a flight for your family (3 people) does each person get the money or only the person that booked the flight?

[@travelaimes]

Normally each person

[@user-el8je7ms1b]

Thanks the airline didn’t really breakdown how they got to there amount